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9/5: Email • General considerations • Your SLU email • Email etiquette

9/5: Email General considerations Your SLU email Email etiquette

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Page 1: 9/5: Email General considerations Your SLU email Email etiquette

9/5: Email

• General considerations

• Your SLU email

• Email etiquette

Page 2: 9/5: Email General considerations Your SLU email Email etiquette

Email: general considerations

• email address: [email protected]

• electronic mail vs. “snail mail”

• programs for email: Netscape Messenger, MS Outlook, Eudora

• messages reside on the server until downloaded by the user

Page 3: 9/5: Email General considerations Your SLU email Email etiquette

Your SLU email

• forwarding your SLU email to another account– use Telnet.exe– directions available at http://www.slu.edu

/services/ITS/forward.html– MAIL> SET FORWARD [email protected]

• using http://mail.slu.edu

Page 4: 9/5: Email General considerations Your SLU email Email etiquette

Email Etiquette

• awareness of conventions is important

• essence of email: immediacy

• remember: email is never dead…– messages are easily forwarded– messages are used as proof

• “That’s not what I meant”– think and pause before you send it– context and nuance are lost in email– easily perceived as rude, offensive, or harsh

:-)

Page 5: 9/5: Email General considerations Your SLU email Email etiquette

Email Etiquette: Dos & Don’ts

• DO use email for general announcements

• DO use email to congratulate people and “quick hellos”

• DON’T use email to complain, gripe, or argue: talk in person

• DON’T use email for confidential information

:-)

;-)

Page 6: 9/5: Email General considerations Your SLU email Email etiquette

Email Etiquette: Dos & Don’ts

• DO say hello

• DO sign your name

• DON’T use all capital letters: All capitals = SHOUTING in email

• DO use emoticons or make it plain that you are joking

• DON’T leave all the headers on a message you plan to forward

:-);-):->

Page 7: 9/5: Email General considerations Your SLU email Email etiquette

Hmwk #1: Email

• Email the answers to these questions to me at [email protected], with links by 9/12 class.– 1. Who won the CBS Survivor challenge? What does

he/she do for a living? Where can I find out more?– 2. Where can I find the lyrics to “Alison”, a song

performed by Elvis Costello and the Attractions? Where can I find out more about the band?

– 3. What is spam (not the canned meat)? What are two ways to reduce it? Where can I find out more?

– 4. What is a popular model of PDA? Where can I buy one?