9500 MPR-A R5.1.0 upgrade

Alcatel-Lucent 9500MPR-A Microwave Packet Radio | Release R5.1.0 Software Installation and Upgrade Guide

Alcatel-Lucent — Proprietary Use pursuant to applicable agreements

3DB 19114 AAAA RJZZAIssue No 01April 2014

Alcatel-Lucent — Proprietary Use pursuant to applicable agreements

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners.

The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright © 2014 Alcatel-Lucent. All Rights Reserved.

Contains proprietary/trade secret information which is the property of Alcatel-Lucent and must not be made available to, or copied or used by anyone outside Alcatel-Lucent without its written authorization.

Conformance statements

Interference Information: Part 15 of FCC Rules NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the guidelines in this document, the equipment may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at the expense of the user.

Security statement

In rare instances, unauthorized individuals make connections to the telecommunications network through the use of remote access features. In such an event, applicable tariffs require that the customer pay all network charges for traffic. Alcatel-Lucent cannot be responsible for such charges and will not make any allowance or give any credit for charges that result from unauthorized access.

Limited warranty

For terms and conditions of sale, contact your Alcatel-Lucent Account Team.

Alcatel-Lucent 9500 MPR R5.1.0 Alcatel-Lucent — Proprietary 3 of 59 3DB 19114 AAAA RJZZA Issue # 01 Use pursuant to applicable agreements April 2014

Contents

About this document 9

Purpose ....................................................................................................................................................... 9

Reason for revision .................................................................................................................................... 9

Intended audience ....................................................................................................................................... 9

Safety information ...................................................................................................................................... 9

Conventions used ..................................................................................................................................... 10

Related information .................................................................................................................................. 11

Online Customer Support (OLCS) ........................................................................................................... 12

Software Information ............................................................................................................................... 13

How to comment ...................................................................................................................................... 14

1 Software installation and upgrade 15

Software components ............................................................................................................................... 16

System requirements ................................................................................................................................ 17

NE Software installation .......................................................................................................................... 18

Upgrade Procedure ................................................................................................................................... 28

2 Downgrades (if applicable) 53

A Configuring the Windows Firewall (Optional) 57


List of figures

Figure 1: WebEML (craft) Installation Window ...................................................................................... 19

Figure 5: Destination Directory for JUSM local install ........................................................................... 20

Figure 6: SW Component View ............................................................................................................... 21

Figure 7: SW Component View during Copy .......................................................................................... 22

Figure 8: SW Installation completion messages. ..................................................................................... 23

Figure 9: Desktop Link Check ................................................................................................................. 23

Figure 10: SWP Installation Window ...................................................................................................... 24

Figure 11: SWP Loading View ................................................................................................................ 25

Figure 12: Target Folder Selection ........................................................................................................... 26

Figure 13: File Copy Completion Acknowledge ..................................................................................... 27

Figure 14 - Set NE Time .......................................................................................................................... 31

Figure 15 - Abnormal Condition List ....................................................................................................... 31

Figure 16 – Verify slot 1 CSM is Active ................................................................................................. 33

Figure 17 – Verify all Main/Primary Protect groups are Active .............................................................. 34

Figure 18 – JUSM Main View ................................................................................................................. 35

Figure 19 - Save Configuration ................................................................................................................ 36

Figure 20 - Save DB Backup.................................................................................................................... 37

Figure 21 - Save DB Backup confirmation dialog ................................................................................... 37

Figure 22: Previous Release Active Software Example ........................................................................... 39

Figure 23 - Server Access Configuration ................................................................................................. 40

Figure 24 – Init SW Download ................................................................................................................ 41

Figure 25 - Add Software Package .......................................................................................................... 42

Figure 26 - Available Software Packages ................................................................................................ 43

Figure 27 – SW Download confirmation dialog box ............................................................................... 44

Figure 28 – SW Download progress ........................................................................................................ 44

Figure 29 - Software Status ...................................................................................................................... 45

Figure 30: SW Unit Details for R5.1.0..................................................................................................... 46

Figure 31 - Craft Terminal Close Message .............................................................................................. 47


List of figures

6 of 59 Alcatel-Lucent — Proprietary Alcatel-Lucent 9500MPR R5.1.0 Use pursuant to applicable agreements 3DB 19114 AAAA RJZZA Issue # 01 April 2014

Figure 33 - Setting a License Code .......................................................................................................... 51


Figure 35 - Craft Terminal Close Message .............................................................................................. 54


Figure 37 - Windows Firewall Settings Dialog ....................................................................................... 58

Figure 38 - Windows Security Alert ........................................................................................................ 59


List of tables

Table 1: Related documentation ............................................................................................................... 11

Table 2: Software and documentation ordering ....................................................................................... 13

Table 3: R5.1.0 components – MSS1, MSS-4 & MSS-8 ......................................................................... 16

Table 4: Upgrade Paths to Release R5.1.0 ............................................................................................... 28

Table 5: Release Identification Table ....................................................................................................... 40


About this document

Purpose

This guide provides information on the 9500 MPR-A R5.1.0 software installation and upgrade procedures.

9500 MPR R5.1.0 is addressing both the ETSI and ANSI markets. This document provides instructions for installing/upgrading the 9500 MPR-A R5.1.0 software. The 9500 MPR-A R5.1.0 customer release notes describes features, any known issues and workarounds if applicable for the release. Please refer to 9500MPR-E Customer Release Notes for ETSI related documentation.

Important note: ETSI modem profiles only support E1 signals and ANSI modem profiles only support DS1/DS3 signals. Mixed configurations (unless explicitly documented) are not supported.

The 9500 MPR-E designates ETSI Software and 9500 MPR-e designates the MPT-HC deployed in a stand-alone mode.

Reason for revision

This revision provides updated build information about the ics02 version of software.

Intended audience

This document is intended for individuals who are responsible for the installation and upgrade of the 9500 MPR-A R5.1.0 software.

Safety information

For your safety, this document contains safety statements. Safety statements are given at points where risks of damage to personnel, equipment, and operation may exist. Failure to follow the directions in a safety statement may result in serious consequences.

For additional safety precautions, please see the 9500 MPR Customer Documentation R5.1.0, 3EM23951AOAA.

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Conventions used

This guide uses the following typographical conventions:

Appearance Description

emphasis Text that is emphasized

document titles Titles of books or other documents

file or directory names The names of files or directories

graphical user interface text

Text that is displayed in a graphical user interface

keyboard keys The name of a key on the keyboard

system input Text that the user types or selects as input to a system

system output Text that a system displays or prints

variable A value or command-line parameter that the user provides

[ ] Text or a value that is optional

{value1 | value2 } {variable1 | variable2 }

A choice of values or variables from which one value or variable is used

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Alcatel-Lucent 9500MPR R5.1.0 Alcatel-Lucent — Proprietary 11 of 59 3DB 19114 AAAA RJZZA Issue # 01 Use pursuant to applicable agreements April 2014

Related information

The following is a list of related documents:

Table 1: Related documentation

Document No.

Title

Updated for this Release

3EM23951AOAA 9500 MPR-A Electronic Documentation Yes

3EM23952AO 9500 MPR-A Product Information Guide Yes

3EM23953AO 9500 MPR-A Installation Practices Yes

3EM23954AO 9500 MPR-A Operations and Administration Guide

Yes

3EM23955AO 9500 MPR-A Turn-Up Manual Yes

3EM23956AO 9500 MPR-A Maintenance and Trouble-Clearing Guide

Yes

3EM23957AO 9500 MPR-A Engineering Support Documents Yes

3DB19901EEAA 9500 MPR-A MPR-e User Manual Yes

3DB19901DEAA 9500 MPR-A MSS-1c User Manual Yes

The following is a list of Acronyms used in this document:

Acronym Expanded

ATPC Automatic Transmit Power Control

CSM(E) Core Switching Module

CT Craft Terminal

DC Direct Current

DS1 Digital Signal Level 1

DS3 Digital Signal Level 3

EAS Ethernet Access Switch

EC Equipment Controller

EPS Equipment Protection Switch

EW Early Warning

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Acronym Expanded

FD Frequency Diversity

HSB Hot Standby

MEF Metro Ethernet Forum

MPR Microwave Packet Radio

MPT Microwave Packet Transport

MSS Microwave Service Switch

NEtO Network Element Overview

ODU Outdoor Unit

P8ETH Eight Port Ethernet Access Switch (EAS)

PDH Plesiochronous Digital Hierarchy

QAM Quadrature Amplitude Modulation

RPS Receive protection switch

RSL Receive Signal Level

RTPC Remote Transmit Power Control

RU Rack Unit

SD Space Diversity

SW Software

TCA Threshold Crossing Alert

TPS Transmit protection switch

XPIC Cross Polarization Interference Cancellation

Online Customer Support (OLCS)

The following hyperlink can be used to access the Online Customer Support (OLCS) website for technical support information, ordering documentation, and software ordering.

https://support.alcatel-lucent.com/portal/olcsHome.do

Technical support

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For technical support, contact your local Alcatel-Lucent customer support team. See the Online Customer Support (OLCS) website for contact information. Once at the OLCS website, choose Product Technical Support on the right-hand side of the page.

Documentation and software ordering

To order Alcatel-Lucent documents, contact your local sales representative or use the Online Customer Support Site (OLCS) website. Once at the OLCS website, choose My Products on the right-hand side of the page. From the Product page, you can access hyperlinks to Documentation and Downloads.

Software Information

The following table summarizes the software and documentation information:

Table 2: Software and documentation ordering

Ordering No. Description

3DB 18970 BFAA Alcatel-Lucent 9500 MPR-A Release R5.1.0 Software Distribution Kit.

3DB 19114 AAAA DEZZA Alcatel-Lucent 9500 MPR-A Release R5.1.0 Customer Release Notes.

3DB 18896 FAAA PMZZA Alcatel-Lucent 9500 R5.1.0 MIB v5.04

3DB 18970 BFAA PMZZA Alcatel-Lucent 9500 MPR-A Release R5.1.0 NE Software Image

3DB 18971 BFAA PMZZA Alcatel-Lucent 9500 MPR-A Release R5.1.0 CT Software Image Suite (all releases)

3DB 18971 CFAA PMZZA Alcatel-Lucent 9500 MPR-A Release R5.1.0 CT Software Image (R5.1.0 release only)

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The following third party SW is used for execution of the 9500 MPR-A Release R5.1.0 and is liable to license agreements. 9500 MPR-A Release R5.1.0 CT operation has been validated with the following third party SW.

Software Version

Windows XP Professional Ed. SP3

Windows 7 Premium

Java JRE (32bit version only) Version 7, Update 17 only (included on CD).

MS IE Explorer 8.0+ WIN32, Windows XP 9.0+ Windows 7

Firefox 28+ WIN32 with IE Tab2 add-on

Chrome 33+ WIN32

FTP Servers (for SW download feature)

Tested FTP servers: • Apache FTP Server

(http://incubator.apache.org/ftpserver/). Default available with WebEML (JUSM/CT);

• VSFTPD, version 2.0.5; • FileZilla FTP Server, version 0.9.41 • Xlight FTP server, version 3.7.7

How to comment

To comment on this document, go to the Online Comment Form (http://infodoc.alcatel-lucent.com/comments/) or e-mail your comments to the Comments Hotline ([email protected]).


1 Software installation and upgrade

Overview Purpose

This chapter provides the procedures to download the 9500MPR-A R5.1.0 software into a 9500MPR system.

Note: These procedures must be followed to ensure a successful installation.

Contents

This chapter covers these topics.

NE Software installation 18

Upgrade Procedure 28

It is recommended that this procedure be read in its entirety before proceeding. If there are any questions call ALCATEL-LUCENT Technical Assistance (TAC). It is recommended that this procedure be executed by qualified field service engineers properly trained on the MPR-A.

Required materials

The following items are required: • Software kit identified in Software Information section. • Ethernet cable to connect to CSM module (crossover or straight-thru), or connection

over an existing Ethernet network • Laptop or other PC with 9500 MPR-A R5.1.0 CT application installed

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• Administrator ID and password to log in to each 9500 MPR-A shelf • IP Address or host name of each 9500 MPR-A shelf • 9500 MPR-A System with current equipment as described in the 9500 MPR-A

Customer Release Notes

Software components

The baseline delivered for Release R5.1.0 contains the following SW elements.

Table 3: R5.1.0 components – MSS1, MSS-4 & MSS-8

SW Component Version

MSS1/MSS-4/MSS-8 SubRelease version R5.1.0B

EC V19.06.10

ECT Suite v05.01.34

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System requirements

To properly install the Craft Terminal software, the target computer must meet the following minimum system requirements: • PC HW Configuration

o CPU: AMD Atlhon/Intel Celeron/Intel Pentium 4 or higher o RAM: 1 GB (suggested) o Min. disk space: 1,5 GB (available space needed for log files, JRE excluded) o Min. resolution: 4:3 equal or higher 1280x800 pixel o DVD-ROM Drive: 24x o Primary Interface: Ethernet Card 10/100 Mbit/sec.

• Operating Systems Supported o Microsoft Windows: Microsoft Windows XP Professional SP2, and Windows 7. o Windows type selected shall be “windows classic”.

• Tested FTP Servers (for Software Download feature) o Apache FTP Server (http://incubator.apache.org/ftpserver/). Default available

with WebEML (JUSM/CT); o VSFTPD, version 2.0.5; o FileZilla FTP Server, version 0.9.41 o Xlight FTP server, version 3.7.7

• Additional requirements o Microsoft Internet Explorer 8.0+ or higher, Mozilla Firefox 12.x or higher, or

Google Chrome 20+ or higher. o Minimum HTML page size shown shall be 1024x768 pixels. o 32 bit JRE (Java Runtime Environment) 7, update 17 only (local copy delivered

as part of the craft installation). o Disable all Firewall software on used PC

For MPR-e provisioning, the PC used shall be able to tag VLAN, in order to connect to the MPT through the TMN in-band VLAN. Otherwise the PC shall be connected to a L2 switch with GE interface and capable to tag VLAN. See 9500 MPR Customer Documentation R5.1.0, 3EM23951AOAA.

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NE Software installation

Description

The following procedure describes the steps required to install a new MPR-A Network Element with the R5.1.0 software.

Required materials

The following items are required: • Software kit identified in Software Information section • Ethernet cable to connect to CSM module (crossover or straight-thru), or connection

over an existing Ethernet network • Laptop or other PC with 9500 MPR-A R5.1.0 CT application installed (instructions

for loading included in this document) • Administrator ID and password to log in to each 9500 MPR-A shelf • IP Address or host name of each 9500 MPR-A shelf • 9500 MPR-A System with current equipment as described in the 9500 MPR-A

Customer Release Notes

Precautions and recommendations

Read and understand the following: • Read the entire software installation procedure before beginning • The person performing the software installation must be trained and have an

understanding of the 9500 MPR-A.

9500 MPR-A Craft Terminal (CT) previous version uninstall

NOTE: If a previous version of the WebEML tool is installed on the PC, it is recommeded to remove it before installing the version provided with this release. To uninstall the previous version simple close all active craft interfaces and delete the installed directory along with any shortcuts placed on the desktop.

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9500 MPR-A Craft Terminal (CT) Installation

NOTE: If you are running with the Windows Firewall enabled, or another software-based firewall or anti-spyware on this PC or external devices, you may need to allow exceptions for certain components of this application. See page 57 for more details.

If you have performed these steps, and the application continues to have problems, check to see if the firewall or anti-spyware software is set to block programs without confirmation. If programs are being blocked without confirmation, change this setting to allow confirmation, and re-start the Craft application to determine if additional exceptions are necessary.

9500 MPR-A WebEML (CT) Installation

1 Place the CD-ROM containing the R5.1.0 Craft Terminal Software package into the disk drive of the PC desired to run the Craft Terminal Software.

2 The CD-ROM should automatically launch the setup program. If the setup program does not automatically launch, run the Start.exe file on the CD-ROM. The following window will open:

Figure 1: WebEML (craft) Installation Window

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3 To install a local copy of the software click the Settings menu and select Local Copy of WebEML (JUSM/CT) button to continue.

4 Select the destination directory for the local copy. The default location is C://Alcatel-Lucent.

Figure 2: Destination Directory for JUSM local install

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5 Select the box for each SW Product desired and click on the Copy button to continue.

Figure 3: SW Component View

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Figure 4: SW Component View during Copy

6 If the copy completes without errors select OK to continue. If an error occurred, verify the directory is not write protected, or disk is full, etc…. and repeat the copy attempt.

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Figure 5: SW Installation completion messages.

7 Select Yes to create a desktop icon and close all remaining windows when complete. The craft WebEML is now available for use. Note that an Off-line Performance Monitoring Suite shortcut is also installed.

Figure 6: Desktop Link Check

9500 MPR-A R5.1.0 Software Package (SWP) Installation The system is normally delivered with the correct customer requested software; however, installation of the system software onto a PC being used to manage the 9500MPR is required in order to support future software installations and system upgrades.

8 Place the CD-ROM containing the R5.1.0 software package into the disk drive of the PC running the Craft Terminal Software.

9 The CD-ROM should automatically launch the setup program. If the setup program does not automatically launch, run the aluopener.exe file on the CD-ROM. The following window will open:

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Figure 7: SWP Installation Window

10 Click the Local Copy button to continue.

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Figure 8: SWP Loading View

11 Choose a new local directory or click the COPY button to use the C:\ALCATEL-LUCENT directory as shown.

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Figure 9: Target Folder Selection

12 If creating a new directory, a “Target directory” view will pop up to enable selection of the desired the Target Folder (An existing folder or “Create New Folder” may be selected) to determine where the SWP files will be installed and then click the Open button.

NOTE: In case of third party FTP/SFTP servers running on the same PC where the NetO/JUSM is running, the SWP package must be copied to a directory under the default path; %USERPROFILE%/9500MPR-E/res/home. This is the only location that the craft has visibility to select the software from.

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Figure 10: File Copy Completion Acknowledge

13 The “File copy end…” entry in the File copy windows shows that all SWP files have been successfully copied. Click the Close button to acknowledge software loading completion and continue.

14 Close the SWP Installation Window.

15 The SWP installation is complete.

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Upgrade Procedure

Description

The following procedure describes the steps required to upgrade existing 9500MPR-A MSS1, MSS4 and MSS8 systems with the R5.1.0 software. New systems are normally delivered with the valid software pre-installed. Reinstallation of the R5.1.0 software is not necessary unless the user wants to populate both software banks with the latest software.

Upgrade paths

This section provides information regarding all supported upgrade paths to Release R5.1.0. For any incremental upgrades follow the upgrade procedure included in the associated software kit. This procedure does not document the incremental upgrades.

Table 4: Upgrade Paths to Release R5.1.0

Source Release

Destination Release

Possible (Y/N)?

Notes

R3.4.0 and prior releases

R5.1.0 N Must upgrade to at least R4.0.0 prior to upgrading to R5.1.0.

R4.0.0 R5.1.0 Y

R4.1.0 R5.1.0 Y

R4.2.0 R5.1.0 Y

R5.0.0 R5.1.0 Y

The estimated total time to execute the installation procedure is approximately 40 minutes per 9500 MPR-A shelf. This time does not include any site preparation and pre/post-installation retrievals or setup.

Required materials

The following items are required: • 9500 MPR-A system with current equipment as described in the 9500 MPR-A R5.1.0

Customer Release Notes.

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Precautions and Recommendations

Read and understand the following:

Note: Do not upgrade the Network Element Software unless it is known to be required.

Once the software is upgraded, it is very difficult to return to the R4.0.0 software release. If software needs to be returned to R4.0.0 release, CONTACT YOUR NEXT LEVEL OF SUPPORT BEFORE BEGINNING. • Read the entire software installation procedure before beginning. • If nodes that are to be upgraded are part of a ring, DLP-153 Upgrade a Ring Node to

R5.1.0 Software of the Operations and Administration manual (3EM23954AO) should be followed to properly stage the upgrade of each node in the ring to minimize traffic disruption.

• This procedure should be performed by a qualified Field Service Engineer trained on the 9500 MPR-A during an approved maintenance window.

• Note: Software version references of 5_1_0B, V05.01.0B, and R5.1.0 all correspond to the R5.1.0 version of the 9500 MPR-A software.

• A copy of the existing software (R4.0.0/R4.1.0/R4.2.0/R5.0.0) should be available to assist with any unexpected recovery operation.

WARNING This upgrade procedure will cause an extended traffic and management interruption during the activation of the R5.1.0 release software.

CAUTION Once the R5.1.0 release software has been activated, the R5.1.0 CT must be used to manage the NE.

General Steps 1. Install the R5.1.0 version of the 9500 MPR-A Craft Terminal software on the Craft

PC as applicable. 2. Login to the 9500 MPR using the Craft Terminal software. 3. Check and set system time 4. Pre-loading Operation Verification

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5. Check for Alarms and Abnormal Conditions. Resolve all unexpected alarms and conditions prior to the upgrade execution.

6. Ensure Main (not Spare) CSM module is active (Protected CSM configurations only) 7. Retrieve and save the Current Configuration and perform backup 8. Determine upgrade being performed (i.e., R4.0.0/R4.1.0/R4.2.0/R5.0.0) and review

applicable procedure 9. Install the R5.1.0 NE Software Package (SWP) to the Craft Terminal PC if not

already installed. 10. Download the R5.1.0 Software Package to the 9500 MPR-A 11. Activate the R5.1.0 Software Package on the 9500 MPR-A 12. Verify activation of the R5.1.0 Software Package on the 9500 MPR-A 13. Check for Alarms and Abnormal Conditions 14. Load the R5.1.0 Software Package into the Standby software bank 15. Update the License Key (optional)

Upgrade process

Proceed as follows:

Install Planning

16 If software installations will be done on sites remotely managed via the radio link, it is recommended to have personnel with R5.1.0 Craft Terminal access available at the remote site in the event that remote visibility is lost during the procedure.

Check and Set System Time (Recommended but Optional) Note: These steps are done only to ensure that any events reported during this procedure have the correct time stamp.

17 Login to the 9500 MPR using the Craft Terminal Software.

18 From the Craft Terminal main menu, select Configuration->NE Time

19 Check the Network Element Time displayed against the Operating System Time

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20 If the Network Element Time is incorrect and the Operating System Time is correct, check the Set NE Time with OS Time checkbox and click Apply to update the NE clock. See Figure 11.

Figure 11 - Set NE Time

NOTE: The user may also choose to configure the system to operate using NTP. Refer to the User Guide for proper NTP configuration steps if desired.

Check for Alarms and Abnormal Conditions

21 From the Craft Terminal main menu, select Diagnosis->Abnormal Condition List. See Figure 12.

Figure 12 - Abnormal Condition List

22 If there are unexpected conditions listed, it is recommended to resolve these issues before proceeding with the install.

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23 Launch the Alarm Monitor to view the current systems alarms. Or, use the Web Interface by launching a web browser (Internet Explorer or Firefox) and log into the NE.

24 View the current list of active alarms and resolve any unexpected issues.

Ensure Main CSM module is active (Protected CSM configurations only)

25 If CSM module protection is configured on this NE, follow these steps to ensure that the Main CSM module is active before proceeding.

26 From the Craft Terminal main window, select the “Protection Schemes” tab.

27 Click the Reload Info ( ) button to refresh the current protection status of all modules.

28 Click on the Slot 1-2 CSM: entry on the tree view on the left side of the window.

29 In the details view (main portion of the window), check to see that the CSM module in slot 1 has a Role as Main and Status as Active.

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Figure 13 – Verify slot 1 CSM is Active

Ensure all protection groups are on the Main (non-switched) state If a protection group is enabled on any module, review the status to ensure that the main entity is active. All protection groups should be in a normalized (non-switched) state. If assistance is needed in resolving issues that have caused a protection switch, please contact Alcatel-Lucent TAC. These issues should be resolved before proceeding with this install.

30 Make sure the Main DS1/DS3 module is Active on all protection groups.

31 Make sure the Main Radio module is Active on all protection groups.

32 Make sure all radio protection is not in a switched state for Equipment, HSB or RPS switching.

33 Make sure the Primary Synchronization reference is Active.

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Figure 14 – Verify all Main/Primary Protect groups are Active

Ensure No MPT-HCs are running High Gain Profiles If any MPT-HCs are running High Gain profiles, they must be changed to Standard. Beginning with R4.2.0 the 9500 MPR-A no longer supports High Gain profiles on MPT-HC radios. If these are in use in the current release they must be changed before upgrading to the R5.1.0. If assistance is needed in resolving this, please contact Alcatel-Lucent TAC. This should be resolved before proceeding with this install. Failure to do so will result in traffic outage until user manually corrects the profile following the upgrade.

34 From the Equipment View double click on any MPT-HC radios to bring up the JUSM MPT Main View.

35 On the Settings tab, ensure the profile option selected does NOT say High Gain.

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Figure 15 – JUSM Main View

36 If a High Gain profile is selected, STOP and do not proceed with this upgrade at this point. Contact Alcatel-Lucent TAC or next level of support to coordinate the modification of the profile on both sides of the hop.

37 Repeat steps 34 thru 36 for all remaining MPT-HC radios on the system.

Retrieve and save the Current Configuration and create Database Backup NOTE: This backup cannot be restored on the system once the new software has been activated.

38 From the Craft Terminal main menu, select Diagnosis->Current Configuration View.

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39 Once the Current Configuration View loads, select File->Save As… and specify a file name from this window to save a copy on the PC running the Craft Terminal software. See Figure 16.

Figure 16 - Save Configuration

Perform a system backup (Recommended but Optional)

40 From the Craft Terminal main menu, select Supervision->MIB Management->Backup and specify a file name for the backup file.

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Figure 17 - Save DB Backup

41 Click Save, and then Yes to confirm the action and create the backup file. When the backup is successfully completed, a Backup Complete message will be displayed.

Figure 18 - Save DB Backup confirmation dialog

42 The backup file can be used for emergency recovery of a system. However, if used, it must be restored to the same version of software when the backup was made.

WARNING A backup of a system operating on any previous software release cannot be restored onto the system once R5.1.0 software has been activated.

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Remove spare CSM if equipped (Recommended but optional)

43 If a spare CSM module is equipped, it is recommended that it is unseated at this time. This is not required, but provides a quick recovery option in case of issues during the upgrade. Once the upgrade is successfully completed it can be reinserted to mirror from main CSM. If issues arise during the upgrade unseat the main CSM, reinsert the spare CSM to recover and contact TAC for further assistance.

Install the R5.1.0 version of the MPR-A Craft Terminal on the craft PC.

44 If not previously installed, follow the instructions in the 9500 MPR-A Craft Terminal installation. See page 23.

Pre-install Operation Verification

45 It is recommended to disable any other ftp server that may be running on the Craft Terminal PC. Since the 9500 MPR-A Craft Terminal uses its own ftp server to perform the software download to the 9500 MPR-A shelf; another ftp server running on the PC can cause a conflict and prevent the download from occurring.

46 Launch the R5.1.0 version of the 9500 MPR-A Craft Terminal

47 Enter the host name or IP address of the 9500 MPR-A to be installed and click “OK”

48 Enter the username and password of an Administrator user.

49 Once the Supervision icon is green, click the “Show” button to launch the JUSM.

50 Once the main Craft Terminal window launches, select SW Download->SW Status from the main menu.

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51 Check both software banks (tabs “1” and “2”) and verify that one of the banks has a version shown in Table 5: Release Identification Table that supports a direct upgrade with an Operational Status of Enabled and a Current Status of Committed, otherwise do not proceed.

52 If the software bank shows that any other release version is Enabled and Committed, the system must first be upgrade to an applicable release that supports a direct upgrade to R5.1.0.

If the software bank shows that any other release is installed, this system must first be upgraded to a supported release before upgrading to R5.1.0. Follow the installation procedure for the required supported upgrade and then perform this procedure.

The example is as follows:

Figure 19: Previous Release Active Software Example

Contact Alcatel-Lucent TAC for additional support if needed.

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Table 5: Release Identification Table

Release Applicable Software (Step 52)

Notes

R4.0.0 V04.00.00N Upgrade directly to R5.1.0

R4.1.0 V04.01.00V Upgrade directly to R5.1.0

R4.2.0 V04.02.00L Upgrade directly to R5.1.0

R5.0.0 (ics01-ics03)

V05.00.00G/H/I Upgrade directly to R5.1.0

Install the R5.1.0 Software Package (SWP) to the Craft Terminal PC

53 In the event that the software package has not been previously installed, see page 23, 9500 MPR-A Software Package Installation for SWP loading instructions.

Stage the R5.1.0 Software Package on the Craft Terminal PC

54 From the Craft Terminal main menu, select SW Download->Server Access Configuration.

Figure 20 - Server Access Configuration

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55 Click the Set Default button to automatically load the fields with the ftp information of the local craft PC. It is not necessary to enter a password. If a different FTP site is to be used, enter the appropriate connection information.

NOTE: In case of third party FTP/SFTP servers running on the same PC where the NetO/JUSM is running, the SWP package must be copied to a directory under the default path; %USERPROFILE%/9500MPR-E/res/home. This is the only location that the craft has visibility to select the software from.

56 From the Craft Terminal main menu, select SW Download->Init SW Download.

Figure 21 – Init SW Download

57 Click the Add button and navigate to the Destination Folder where the R5.1.0 Software Package was installed in the previous section.

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NOTE: The default installation path unless changed by the user at time of local copy is:

C:\Alcatel-Lucent\ECT\SWDW\R95MSS\5_1_0_B

58 Double-click the 5_1_0B directory and select the R95M.DSC file and click Open.

Figure 22 - Add Software Package

The CT software will copy the required files to a staging area on the local PC. When done, the Init SW Download dialog should list the 5_1_0B version in the list of Available Software Packages.

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Figure 23 - Available Software Packages

Download R5.1.0 Software Package to the 9500 MPR-A

59 To begin downloading the Software Package to the NE, click the 5_1_0B version in the list of Available Software Packages.

60 Click the Init Download button and then Yes to confirm and begin the download. This should take approximately 10 minutes or less to complete depending on network capacity. If not complete within 20 minutes, contact Alcatel-Lucent TAC for support.

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Figure 24 – SW Download confirmation dialog box

61 When the download completes, click the OK button.

Figure 25 – SW Download progress

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Verify the Successful Software Download

WARNING: The R5.1.0 software must be activated at this time. Do not restart the system at this time. Contact Alcatel-Lucent TAC in the event assistance is required.

62 From the Craft Terminal main menu, select SW Download->SW Status.

63 Select the tab/software bank containing the V05.01.0B software. The tab should state that this bank has an Operational Status of Enabled and a Current Status of Standby.

Figure 26 - Software Status

NOTE: The Activation operation will not be available until all connected MPT modules have successfully downloaded. Check the Alarm status of the NE. If MPT modules are not grown on the system, the Activation operation should be available immediately following the software loading completion. If any MPTs are connected and the activation is not available, wait until all MPTs have downloaded.

64 In the NE Software Status Detail window, select Software Unit Status. Ensure that the Software Unit Details window shows the following versions and size match the installed software.

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Figure 27: SW Unit Details for R5.1.0

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Activate the R5.1.0 Software Package on the 9500 MPR-A

WARNING: If other 9500 MPR-A shelves are managed through this shelf (via RF link) supervision to those shelves will be lost temporarily during the software activation process.

NOTE: If this operation is being performed via the RF link, it is recommended that personnel be present at the remote site with Craft Terminal access to the remote NE in the event that supervision to the remote NE is lost.


NOTE: The following step will activate the R5.1.0 Software Package on the target NE and cause a restart of the shelf.

WARNING: Service interruption of up to approximately 10-12 minutes is expected in this section. If the hop contains ODUs running in Adaptive Modulation mode the traffic on that link will remain down until both sides of the hop are upgraded as the Adaptive Modulation profiles are not mid-air meet compatible between R3.x/R4.0 and R5.1.0.

66 Select Activation from the Software Management Action combo box and click the Apply Action button. Click the Confirm button to proceed with activating the software package.

After clicking the Confirm button, the R5.1.0 software package will be activated and the NE will restart. The activation and upgrade process will take approximately 10 to 15 minutes, during which time the shelf will be unavailable for management and traffic may be impacted.

The main window of the Craft Terminal will eventually close (see Figure 28) and the NETO window will indicate that supervision is down (red icon on the Supervision indicator).

Figure 28 - Craft Terminal Close Message

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Once the NE has finished restarting, the Supervision icon will turn green and access can be regained to the NE.

Verify activation of the R5.1.0 Software Package on the 9500 MPR-A

67 Once the Supervision icon is green, click the “Show” button to log in to the NE.


69 Check the software bank loaded with R5.1.0 and verify that it has version V05.01.0B with an Operational Status of Enabled and a Current Status of Committed. If V05.01.0B is not Enabled and Committed, do not proceed with this install procedure and call Alcatel-Lucent TAC.


70 Verify that all modules are online and alarm free.

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71 If any modules have an AlarmFirmwareDownloadOngoing warning active (also blinking status LED), wait for the firmware download to complete before proceeding. AlarmFirmwareDownloadOngoing should clear and status LED should be green (or amber if in the spare slot of a protection group). This may take 5 to 15 minutes each. If the module does not clear this alarm, contact Alcatel-Lucent TAC before proceeding.


72 From the Craft Terminal main menu, select Diagnosis->Abnormal Condition List.

73 If there are unexpected conditions listed, resolve these issues before proceeding with the install.

74 Launch the Web interface by launching a web browser (Internet Explorer or Firefox) and log into the NE. Or, use the Alarm Monitor to view the current system alarms.


Load the new R5.1.0 Software Package into the Standby software bank

WARNING: this step is required to prevent an unintentional rollback to a previous release. Rolling back to a previous release can cause the NE to stop functioning depending upon the release activated, or at a minimum result in unwanted database rollback. A normal download can be “Aborted” in order to disable the secondary partition if time constraints prevent the second software download operation.

76 From the Craft Terminal main menu, select SW Download->Server Access Configuration.

77 Click the Set Default button to automatically load the fields with the ftp information of the local craft PC. It is not necessary to enter a password.

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78 From the Craft Terminal main menu, select SW Download->Init SW Download.

79 To begin downloading the Software Package to the NE, click the V05.01.0B version in the list of Available Software Packages.

80 Make sure the Forced check box is selected.

81 Click the Init Download button and then Yes to confirm and begin the download.

82 When the download completes, click the OK button.


84 Select the tab/software bank containing the new V05.01.0B software. The tab should state that this bank has an Operational Status of Enabled and a Current Status of Standby software version.

Reseat spare CSM if removed

85 If spare CSM was unseated in step 43 reseat it at this time and allow it to mirror from the main CSM.

Update the License Key (Optional)

If this NE will use additional features that require an updated license key (e.g., Adaptive Modulation, etc) use the following steps to upgrade the license key.

86 From the Craft Terminal main menu, select Supervision->SW License.

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87 Open the License code file in Notepad (should contain a long sequence of hexadecimal numbers).

88 Copy the entire sequence of hexadecimal numbers (License Code) and paste it into the License Key field in the SW License window. See Figure 30.

89 Click the Apply button on the SW License window.

90 If the code was accepted, the Craft should display a message indicating “Set License Code Success”.

Figure 30 - Setting a License Code

Perform a Database Backup of the Upgraded System

91 Referring to DLP-131 of the Operation and Administration Guide, perform and store a database backup of the upgraded database.

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Installing Additional 9500 MPR-A Shelves

92 If installing software on other 9500 MPR-A shelves from the same Craft PC, it is not necessary to re-install or restage the software package on the PC since the R5.1.0 software package is already loaded on the Craft PC. All other steps should be performed.

THIS IS THE END OF THE SOFTWARE INSTALLATION/UPGRADE PROCEDURE

E N D O F S T E P S

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2 Downgrades (if applicable)

Purpose

SW rollback base functionality was introduced in the R4.0.0 release. This means that direct rollback functionality is now supported from R5.1.0 to previous releases.

9500 MPR-A NE Downgrade Procedure

Use this procedure to downgrade a 9500 MPR-A with R5.1.0 software to a previous release.


2 Select the tab/software bank containing the previous software load. The tab should state that this bank has an Operational Status of Enabled and a Current Status of Standby.

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Activate the Previous Software Package on the 9500 MPR-A

WARNING: If other 9500 MPR-A shelves are managed through this shelf (via RF link) supervision to those shelves will be lost temporarily during the software activation process.

NOTE: If this operation is being performed via the RF link, it is recommended that personnel be present at the remote site with Craft Terminal access to the remote NE in the event that supervision to the remote NE is lost.


NOTE: The following step will activate the previous Software Package on the target NE and cause a restart of the shelf.

WARNING: Complete service interruption of approximately 10-12 minutes is expected in this section. If the hop contains ODUs running in Adaptive Modulation mode the traffic on that link will remain down until both sides of the hop are downgraded as the Adaptive Modulation profiles are not mid-air meet compatible between R4.0 and R5.1.0.

4 Select Forced Activation from the Software Management Action combo box and click the Apply Action button. Click the Confirm button to proceed with activating the software package.

After clicking the Confirm button, the previous software package will be activated and the NE will restart. The activation and upgrade process will take approximately 10 to 15 minutes, during which time the shelf will be unavailable for management and traffic will be impacted.

The main window of the Craft Terminal will eventually close (see Figure 32) and the NETO window will indicate that supervision is down (red icon on the Supervision indicator).

Figure 32 - Craft Terminal Close Message

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Once the NE has finished restarting, the Supervision icon will turn green and access can be regained to the NE.

Verify activation of the Previous Software Package on the 9500 MPR-A

5 Once the Supervision icon is green, click the “Show” button to log in to the NE.


7 Check the software bank loaded with a previous version and verify that it has an Operational Status of Enabled and a Current Status of Committed. If it is not Enabled and Committed, do not proceed with this rollback procedure and call Alcatel-Lucent TAC.


8 Verify that all modules are online and alarm free.

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9 If any modules have an AlarmFirmwareDownloadOngoing warning active (also blinking status LED), wait for the firmware download to complete before proceeding. AlarmFirmwareDownloadOngoing should clear and status LED should be green (or amber if in the spare slot of a protection group). This may take 5 to 15 minutes each. If the module does not clear this alarm, contact Alcatel-Lucent TAC before proceeding.


10 From the Craft Terminal main menu, select Diagnosis->Abnormal Condition List.

11 If there are unexpected conditions listed, resolve these issues before proceeding with the install.

12 Launch the Web interface by launching a web browser (Internet Explorer or Firefox) and log into the NE. Or, use the Alarm Monitor to view the current system alarms.


14 The SW Rollback is complete.

E N D O F S T E P S

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A Configuring the Windows Firewall (Optional)

Purpose

If you are running with the Windows Firewall enabled, or another software-based firewall or anti-spyware on this PC or external devices, you may need to perform steps similar to the ones below.

NOTE: If you have performed these steps, and the Craft application will not run, check to see if the firewall or anti-spyware software is set to block programs without confirmation. If programs are being blocked without confirmation, change this setting to allow confirmation, and re-start the Craft application to determine if additional exceptions are necessary.

Procedure

The following steps are specific to the Windows Firewall available with Windows XP SP2. Other versions of Windows are similar.

1 To check if the Windows firewall is enabled, Open the Control Panel by selecting Start → Settings → Control Panel.

2 Double-Click the Windows Firewall icon to launch the Windows Firewall Settings Dialog.

3 If the radio button is set to Off, no further configuration is necessary. If the Windows firewall On radio button is enabled, the Windows Firewall is running, and the following steps need to be completed.

4 Ensure that the Don’t allow exceptions box is unchecked. If you are not able to make changes to this setting (eg. The setting is grayed out/disabled), your computer or network security policy may not allow you to make changes. Please contact your network or domain system administrator.

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Figure 34 - Windows Firewall Settings Dialog

5 Click OK to close the Windows Firewall settings dialog.

6 Start the 9500MPR craft application using the icon on the desktop.

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7 As the application starts, you will see several Windows Security Alert dialog boxes similar to the one shown. Click the Unblock button on each of these dialog boxes as they appear.

Figure 35 - Windows Security Alert

8 The CT should run normally from this point. This procedure is complete.

E N D O F S T E P S