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A Basic Toolkit. Flat head screwdriver. Chip extractor. Torx driver. Tweezers. 3-prong retriever. Nut driver. Phillips screwdriver. Storage container. Anti-static Wrist Strap. Network Toolkit. Cable crimper with dies for a variety of cable styles Wire stripper for flat and coax cable - PowerPoint PPT Presentation
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A Basic Toolkit
3-prong retriever3-prong retriever
Nut driverNut driver
Phillips screwdriverPhillips screwdriver Storage containerStorage container
TweezersTweezers
Torx driverTorx driverFlat head screwdriverFlat head screwdriver Chip extractorChip extractor
Anti-static Wrist Strap
Network ToolkitCable crimper with dies for a variety of cable
stylesWire stripper for flat and coax cablePrecision wire cuttersCurved forcepsMulti-network LAN cable testersDigital multimeter
Circuit Board Toolkit30w ceramic solder ironDesoldering braidDesoldering pumpSolder iron stand with spongeSolderMiniature pliers and wire cuttersHeat sink
Software Utilities
Boot Disk
IO.SYS
MSDOS.SYS
COMMAND.COM
CONFIG.SYS
AUTOEXEC.BAT
LAN Connectivity Disk
NETWORK CLIENT
NETWORK DRIVERS
IO.SYS
MSDOS.SYS
COMMAND.COM
CONFIG.SYS
AUTOEXEC.BAT
CompTIA Network+ Troubleshooting Model
1. Identify the exact issue.
2. Re-create the problem.
3. Isolate the cause.
4. Formulate a correction.
5. Implement the correction.
6. Test the solution.
7. Document the problem and the solution.
8. Provide feedback.
Novell Troubleshooting Model
1. Try some quick fixes.
2. Gather basic information.
3. Develop a plan of attack to isolate the problem.
4. Execute the plan.
5. Verify user satisfaction.
6. Document the problem and the solution.
The Troubleshooting Process
Collect phaseCollect phase
Isolate phaseIsolate phase
Correct phaseCorrect phase
Troubleshooting Tips
1. Check the physical connections.
2. Check the adapter to which the device is connected.
3. Check Device Manager.
4. Use the Help And Support Center utility in Windows.