A CASE RELATED TO CORPORATE SPY WORK

ETHICS CASE STUDY:

HEWLETT-PACKARD SPY SCANDAL

Dates back to 6th century.Unethical and illegal method of collecting

information related to-* Corporate strategies.* New product development/launch

plans.* Target markets.* Customer and supplier plans.* Merger and acquisition plans.* Pricing, advertising, packaging etc.

CORPORATE SPY WORK

Agents do not abide by any legal or ethical guidelines , & do anything to get competitive information.

It includes dumpster diving, social engineering, interviewing disgruntled employees, bugging offices , hacking computer systems and telephone lines.

CORPORATE SPY WORK

Type : PublicFounder(s): Bill Hewlett & David PackardHeadquarters: Palo Alto, CA, United StatesArea served: WorldwideLargest technology company in the worldIndustry: Computer Systems, Computer

Peripherals, Computer Software, Consulting IT Services

COMPANY PROFILE

Products: Computer Monitors, Digital Cameras, Indigo Digital Press, Networking, Personal Computers and Laptops, Personal Digital Assistants, Printers, Scanners, Servers, Storage Televisions.

COMPANY PROFILE

Operating income: US$ 10.473 billion (2008)

Revenue: US$ 118.364 billion (2008)Net income: US$ 10.473 billion

(2008)Total assets: US$ 113.331 billion

(2008)Total equity: US$ 38.942 billion

(2008)Employees: 321,000 (2008)

COMPANY PROFILE

PERSONS INVOLVED1. Patricia Dunn, Chairwoman, HP.2. George Keyworth, Board

Member.3. Ann Baskins, Head Attorney.

REAL STORY……

BACKGROUND

HP found that some of its highly confidential data regarding HP’s long term strategy leaked during January, 2006.

REAL STORY……

On September 5, 2006,Newsweek published a story…….

“Chairwoman of HP, Patricia Dunn, has hired a team of independent electronic-security experts who spied on HP board members and several journalists, to determine the source of a leak of confidential details regarding HP's long-term strategy in January, 2006.”

REAL STORY……

TECHNIQUES USED BY SECURITY EXPERTS:

1. Pre-texting to obtain call records of HP board members and nine journalists, including reporters for CNET, the New York Times and the Wall Street Journal.

2. Investigators dressed as cleaners and entered inside the San Francisco offices of The Wall Street Journal and CNET.

REAL STORY……

RESULT OF SPYING:ADVANTAGE:Board member George Keyworth

was found guilty for leakage of confidential data.

On September 12, 2006 Keyworth resigned from the board .

REAL STORY……

RESULT OF SPYING:DISADVANTAGE:On September 22, 2006,Dunn was forced

to resign. On September 28, 2006, Ann Baskins,

HP's general counsel (head attorney) resigned hours before she was to appear as a witness for the case.

Faced investigation by the governmentOn December 7, 2006 hp paid $14.5

Million to settle civil charges brought by the California Attorney General.

REAL STORY……

UNETHICAL METHODS USED…….

LiesFraudTrapping of private telephone

linesMisrepresentation

REAL STORY……

RIGHTS VIOLATED……Right to privacy.Right to free speech.Right to private property.Right to confidentiality.

REAL STORY……

1.  Never expose your internal network to outsiders

2.  Make sure all storage areas are secure

3.  Ensure that data at rest is properly protected

HOW TO SAVE DATA IN IT COMPANIES?

4.  Protect against data deletion and data loss

5.  Protection from data tampering

6.  Regular auditing, random and regular monitoring

HOW TO SAVE DATA IN IT COMPANIES?

THANK YOU