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A Contactless Mobile Guest Journey
www.zaplox.com
Zaplox Premium Improved Guest Safety with Contactless Check-in and Mobile Key
Zaplox Premium enables hotels to create a contactless and touch-free mobile guest journey that improves guest safety as well as cost-efficiency. Guests can skip the lines at front desk and use their phone from the time of reservation to checkout.
Zaplox Premium provides everything your hotel needs to deliver a safe and convenient mobile guest journey with mobile check-in, checkout, and mobile keys—in one seamless, custom branded app that is fully integrated with leading PMS and lock systems.
Zaplox Premium comes in three different levels that allow hotels gradually add new functionalities at their own pace.
§ Mobile check-in & checkout reduces front desk interaction
§ Review charges and process payments directly in the app
§ Touch-free mobile key – no need to handle plastic cards
§ Chat with hotel staff and request room service
§ View the hotel’s special promotions in the app
§ Fast, cost-efficient implementation
§ Customizable branding
Contact Zaplox for special campaign pricing.
Offer expi res on June 30, 2020.
A Contactless Mobile Guest Journey
www.zaplox.com | [email protected]
Contact Zaplox for special campaign pricing.
Offer expi res on June 30, 2020.
Guests download the app prior to arrival either by following the link in the confirmation email or “manually” find the app on App Store or Google Play. The app is used for guest registration, check-in, and preauthorization before arrival, removing the need to stop at the front desk. Guests use their phone to unlock the hotel room door by activating the mobile key in the app and
holding the phone against the door’s Bluetooth Low Energy (BLE) lock. The guest is also able to share the key with other guests staying in the same room. At departure the app is used to handle checkout and payment. In addition, the app’s chat feature that allows guests to communicate directly with the hotel staff to make reservations, order room service, and request other concierge services.
Features Level 1
Zaplox Mobile Key App Level 2
Zaplox Premium Level 3
Zaplox Premium
Mobile keys X X X Guest registration X X Mobile check-in X X Mobile checkout X X Payment pre-authorization X Folio review & payment X Book the next stay X X Push notifications X X X Chat X X X Usage statistics X X X Promotion management X X X Custom branding Limited X X PMS integration X X
A Contactless Mobile Guest Journey
www.zaplox.com | [email protected]
Contact Zaplox for special campaign pricing.
Offer expi res on June 30, 2020.
