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A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

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Page 1: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

A Day in the Life of a Network Professional

Jim GloverNetwork Manager

Oklahoma Department of Corrections

Page 2: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

What is the OITMP?

The Oklahoma IT Mentorship Program (OITMP) is an outreach initiative that connects networking professionals from Oklahoma institutions with students who are studying IT at Oklahoma academic institutions.The OITMP is established under Oklahoma's National Science Foundation Inter-Campus and Intra-Campus Cyber Connectivity (C2) grant, “Oklahoma Optical Initiative.”

Page 3: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

OITMP Goal●Official Goal: Expose Oklahoma security/networking students to the practical day-to-day life of security/networking professionals.●Hidden Secret Goal: Identify, develop and recruit talent!

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Slide courtesy of Dr. Henry Neeman and OU IT Mentoring Program staff

Page 4: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Job Shadowing

●On-Site●Schedule a time with us to see what we do!●E-mail the project leader, Henry Neeman ([email protected]) to set up a time.●Virtual●E-mail us at [email protected]●Facebook: [email protected]

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Slide courtesy of Dr. Henry Neeman and OU IT Mentoring Program staff

Page 5: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Other Opportunities/Resources

●Cisco Academy●Francis-Tuttle●OU IT internal for now●IT Internships at OU●Contact Jennifer Pike ([email protected])●Jobs at OU–http://jobs.ou.edu●Jobs at OneNet●http://www.okhighered.org/job-opportunities/

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Slide courtesy of Dr. Henry Neeman and OU IT Mentoring Program staff

Page 6: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Who is Jim Glover?

BS Computer Science LA Tech University30+ years in ITComputer OperatorMainframe System ProgrammerServer Sysadmin (web, mail, DNS, etc.)Network ManagerHobbies: Computers, Amateur Radio & Photography

Page 7: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Department of CorrectionsFacts

Approximately 4,000 employeesApproximately 500 network devicesApproximately 100 sites17 Minimum, Medium, Maximum Security7 Community Corrections Centers15 Community Work CentersProbation and Parole Offices, etc.

Page 8: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

DOC Network Organization

Page 9: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Department of CorrectionsUnique Challenges

Culture of independenceFacilities widespread, isolatedMovement through facilities slow, restrictedChronic budget woesLegislative and public ambivalence“Beans 'n' bullets”Chronic understaffing

Page 10: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Department of CorrectionsStrengths

Culture of independenceExperienced, motivated staffOffenders provide inexpensive labor

Page 11: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Department of CorrectionsIT Status

IT recently centralizedMuch network cabling substandardNetwork usage patterns in fluxVMware virtualizationActive DirectoryVideo conferencingRemote host access

Page 12: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Department of CorrectionsIT/Network Goals

Improve standards adherenceIncrease network stabilityPaperworkDevelop and follow policyDevelop and follow formal proceduresDocumentAchieve excellence

Page 13: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Network Certificationsto Consider

BICSIBuilding Industry Consulting Service InternationalStandards and training for cablingCCNACisco Certified Network AssociateConcepts and practices of Cisco network device configuration

Page 14: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

My Professional Duties

Network device configurationRouters, switches, security devicesCabling managementNetwork designNetwork maintenanceSecurityTroubleshooting

Page 15: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Network ProfessionalEssential Knowledge

Page 16: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Network ProfessionalEssential Knowledge

TCP/IPTCP vs UDP; how connections are madeLogical portsSubnets and masksInternet ProtocolsHTTP, HTTPS, SMTP, FTP, DNS, DHCP, POP, NTP, SSH, etc.

Page 17: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Network ProfessionalEssential Skills

Project ManagementTroubleshootingOSI model layers in order: 1, 2, 3 …Packet Sniffing (e.g. WireShark)

Page 18: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Network GroupQuest for Excellence

Design: Plan for the futureCabling: Do it right; do it once.ProceduresBenefitsDocumentationFlexibilityRepeatabilityConsistency

Page 19: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Before

Page 20: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

After

Page 21: A Day in the Life of a Network Professional Jim Glover Network Manager Oklahoma Department of Corrections

Questions?

Contact InformationJim [email protected]

Slides with OU logo courtesy of Dr. Henry Neeman and the OU network staff