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a Everything You Ever Wanted to Know About Reinsurance and Retention a AgencyONE – 2013 Underwriter Workshop and Producer Conference William E. Moore, Chief Underwriter, Managing Director, Swiss Re Carlo Fusco, Chief Underwriter, MetLife

A Everything You Ever Wanted to Know About Reinsurance and Retention a AgencyONE – 2013 Underwriter Workshop and Producer Conference William E. Moore,

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aEverything You Ever Wanted to Know About Reinsurance and Retention

a

AgencyONE – 2013 Underwriter Workshop and Producer ConferenceWilliam E. Moore, Chief Underwriter, Managing Director, Swiss ReCarlo Fusco, Chief Underwriter, MetLife

AgencyONE / April 17, 2013

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How are we alike?How do we differ?What do reinsurers do other than

say no?

Broker/Direct Writer/Reinsurer

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More businessGood mortalityHappy clientsSound relationshipsProduct innovationUnderwriting toolsProtection gap – middle marketManuals, guidelines and medical research

What Do Reinsurers Think About?

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1960 1976 1984 1992 1998 2004 201040%

45%

50%

55%

60%

65%

70%

75%

80%

85%

90%83% 83%

81%78% 76% 78%

70%

Percentage of US households holding life insurance

TotalIndividualGroup

Life Insurance Ownership is at a 50-year Low

Source: LIMRA

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1993

1995

1997

1999

2001

2003

2005

2007

2009

2011

0.0%10.0%20.0%30.0%40.0%50.0%60.0%70.0%

Market Ups & Downs

Cession Rate

Year

Percentage

Declining Cession Rates for Reinsurers

Reinsurance Market: cessions and share

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"If the only tool you have is a hammer, you tend to see every problem as a nail."

- Abraham Maslow, 'Maslow's Hammer'

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"It is not the job of the underwriter to make an uncompetitive product competitive."

Mortality Expectations

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What do they need?What will they buy?Can we build it as partners?

The End Consumer – "Our collective client"

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More term plans? NoLifecycle products? YesElderly specific products

– Life/critical illness/LTCMutuality of interestElderly preferred criteriaDo young people want a "death benefit?"

Or "income replacement?"

Product Innovation

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Overview of Predictive Models Insurance laboratory models

– All use traditional insurance exam and lab test results to create a score, by repackaging traditional UW data into a "black box."

Personal health risk models

– Use individual detailed health and risk factor data to assess disease risk and life expectancy.

Financial services models

– Use personal data for market segmentation (income based), and therefore, potentially, propensity to buy. Models exist for identity verification and cross-selling in P&C markets (using a company's internal data).

Non-traditional mortality risk assessment models

– Use public records, marketing data, consumer data sources, and proprietary identity confirmation algorithms to link disparate data items to assess health and lifestyle.

– So far, limited industry pilots, promising, but inconclusive results

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Accelerated underwritingAffinity groupsAnti-selectionWork site and payroll deduct

– Pre tax payment of life insurance premiums?

The Great Middle Market/The Protection Gap

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RetentionAutomatic poolsFacultativeReinsurersRetrocessionaires

Facultative Obligatory

Capacity in the Market

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Rules vs. guidelinesGuess work vs. researchReinsurers vs. direct writers

Underwriting Manuals

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Changing Medical Conditions

Obesity

HIV Infection

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Meta-analysis JAMA 2013

Overweight (BMI >25 but <30)

– Reduced mortality as compared to "normal" weight

"Grade 1" obesity (BMI > 30 but <35)

– Mortality hazard no different from "normal" weight( 6' 0" 250# = BMI 35)

Obesity and Mortality – 2013

AgencyONE / April 17, 2013

aTrends in Annual Rates of Death due to the 9 Leading Causes among Persons 25−44 Years Old, United States, 1987−2009

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aNumbers

50,000,000 'Hits' since debut Feb 2004 to December 2012

7,581,057 'Hits' in the last 12 months

> 10,000 Keywords in Life Guide's Index

> 4,000 Registered, Active Life Guide users

> 2,400 Sections in the new Life Guide

> 2,000 Total sections updated since 2004 (11 updates)

> 1,700 Number of archived historical pages

> 180 Insurers accessing Life Guide (US, Canada, and Caribbean)

> 100 Sections updated in September 2012

85 Estimated percentage use in the industry

20 Risk calculators in Life Guide

1 Life Guide's rank in industry surveys

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NA Life Guide by the Numbers

As of December 2012

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aMost popular "hits"

Build and blood pressure

Diabetes

Liver Enzymes

Renal function

Mood disorders

Sleep apnea

CAD

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Life Guide Top 20 Impairment Hits

12 months, 9/2011- 8/2012

Thank youa

AgencyONE / April 17, 2013

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Legal notice

©2013 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivatives of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re.

Although all the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial and/or consequential loss relating to this presentation.