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A Federated Approachto Systems Management
Todd Nugent Mike Huffstatler
Sr. Product Specialist Systems Engineer
The Absolute Product Portfolio
Certified ITSMProvides next-generation IT
service management with 10 ITIL 2011-certified processes.
Federated DataBuild business intelligence using
organizational data within the CMDB.
Service DeliveryTrack performance and ensure delivery of established SLAs.
GovernanceProvides industry best visibility
and control over all devices and data.
Risk ManagementReceive alerts, remotely secure
a device, recover and delete data.
ComplianceProve device and data security
at point of risk or end of life.
Leveraging the Absolute Persistence Technology
Cross-PlatformProvides policy driven management of cross-platform devices.
IntelligentSimplifying management by
applying automation to the right tasks, at the right time.
AutomatedAutomating time-consuming IT
processes saves time and money.
Computrace Products for Endpoint Security
Digital Assets Absolute Monitoring Center
IT Administrator
Computrace products allow organizations to centrally track and secure their IT assets within a single cloud-based console.
Customers can easily identify computers that have gone missing, enforce software policies, and maintain a fleet of optimally running devices. Most importantly, they can remotely invoke preemptive or reactive security measures to safeguard each device and the data it contains.
Computrace capabilities have evolved from a tracking / theft recovery play to include important GRC capabilities.
Computrace = GRC for the Endpoint
GRC for the Endpoint
Infrastructure
DataTechnology
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Absolute Manage
End to End Multi-Platform Support (Windows, Mac, Linux, iOS & Android)
Cross-Platform
Role-Based AdministrationProactive, Policy-Based Management
• Automated device provisioning• Detailed inventory• Automated actions and alerting• Easily customized reports
• Enforce & remediate configurations• Detect jail-broken devices• Certificate-based authentication• Mobile Content Management
Mobile App Management
• App Distribution• App Configuration• App blacklisting• App Inventory and Licensing
Mobile Security ManagementMobile Device Management
Unified Management for Smart Connected Devices
Absolute Manage – Additional Features
Absolute Manage can utilize Computrace’s Persistence to ensure you will always have management access to your devices
Absolute Manage’s Extensible Architecture allows for simple customizations that will allow you to manage your world as you see fit
Real World Extensibility Examples• Image Version Control & Awareness• Process Improvements with automated on-boarding tools
• PO Numbers provide Asset & Vendor data to IT & AP for audit • Tag assets with organizational owner, role, physical location
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Unified IT
SecurityManagement
DeviceManagement
ServiceManagement
UnifiedIT
• Automate Processes
• Incident Management
• Service Request
• Problem Management
• Change Management
• Dashboards/Reports/Alerts
• Federated CMDB
• Ties AM / MDM & Computrace together
IT Service Management
ITSM Stages
ITSM Consolidates Disparate Solutions
Holistic Business Visibility.No more isolated systems!
ReleaseManagement
AssetManagement
KnowledgeManagement
FacilitiesManagement
CustomerSupport
HelpDesk
ProblemManagement
ChangeManagement
Trusted Information
Tools
Processes
Your People
What is needed in IT today to achieve a “Value Driven” Organization ?
Trusted Information
Tools - Natively Cross Platform
ProcessesCertified in 11 ITIL Processes
Your People
What can Absolute Provide … Today ?
We need to Unify IT by collapsing the separate silos and start managing in a single environment. With trusted, integrated flexible tools, that work just as well off network, as on
• Avoid “Swivel Chair Management”• Stop buying “Shelfware”• Allow Your People to become Experts, not casual
users of your Information, Tools, and Processes
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Questions