A guide to account updates - Bar Harbor Bank & Trust · PDF fileWhat You Need to Know..... 3 Personal Checking ... Keep your money safe, ... service 99% of our mortgages,

A guide to account updates

Here at Bar Harbor Bank & Trust, we recently acquired Lake Sunapee Bank, uniting two northern New England community banks with deep commitments to community banking and outstanding customer service. The result is a stronger organization with more ways to support your personal financial goals and help local businesses prosper.

In the following pages, you will find everything you need to know about our exciting new products and services. The merger has allowed us to enhance our offerings while staying true to our roots and our commitment to you, your family, and your community.

Table of Contents

What You Need to Know . . . . . . . . . .3

Personal Checking . . . . . . . . . . . . . . .6

Business Checking. . . . . . . . . . . . . . .8

Savings Opportunities. . . . . . . . . . .10

Borrowing Solutions . . . . . . . . . . . .11

Online and Mobile Banking. . . . . . .12

Wealth Management, Insurance, and Investments . . . . .14

Questions? Call us at 888-853-7100 or visit your local branch.2

Founded in 1868, Lake Sunapee Bank is a division of Bar Harbor Bank & Trust, with an ongoing commitment to stimulating personal and regional growth by offering sound financial products and services. Employees are dedicated to improving their communities by volunteering their time and talent at local non-profits. When visiting central New Hampshire or central Vermont, feel free to use any of Lake Sunapee Bank’s 39 convenient ATMs and 35 branch locations. You’ll enjoy personal attention and a focus on your needs from a local banker you can trust.

Bringing our two banking organizations together has created an opportunity to carefully examine our products and services and make some significant enhancements that will become effective on May 22, 2017.

For a smooth transition as we upgrade your banking experience, please note several key items requiring your attention.

BranchesAll Bar Harbor Bank & Trust branches will remain open and will continue to be staffed by the same friendly, helpful, and knowledgeable people you have come to know and trust to handle your banking needs.

Transition Weekend (Friday, May 19 through Monday, May 22) Branches typically open on Saturdays will be closed on May 20 while we update our operating systems.

You may experience some access interruptions at ATMs and when using your VISA® Debit card. Online, Mobile, and Telephone Banking will not be available.

We sincerely apologize for any inconvenience this may cause. That’s why you may want to have available a secondary form of payment, such as cash or checks, during the transition weekend. Also, you may want to plan ahead for any online transactions you wish to make.

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Account Numbers Only a handful of account numbers are changing. If your account number is changing, you would have already been notified. Otherwise, your account number is not changing.

Checks: You can continue to use your current checks as you always have.

ATM/Debit cards: You can continue to use your current ATM or VISA® Debit card as you always have.

Checking Account StatementsYou will receive an interim statement as of May 18, 2017. This will occur regardless of your current cycle. After May 22, you will begin receiving your statement on a regular basis. The timing of your new account statement may change, depending on which checking account product you are using.

Service FeesPlease review the list of service fees found in the enclosed Account Agreement and Disclosures booklet, as some fees are changing.

4 Questions? Call us at 888-853-7100 or visit your local branch.

Coming soon!A new, more secure website for the entire company, located at www.barharbor.bank.

FDIC Insurance CoverageBar Harbor Bank & Trust and Lake Sunapee Bank, a division of Bar Harbor Bank & Trust, exist as one institution for FDIC insurance purposes. $250,000 is the standard limit of federal deposit insurance coverage for a depositor at a single bank in each “ownership category.” FDIC has a special rule that says when two banks merge, a customer’s deposits will be considered to be separately insured — as if the two banks are still operating separately — for at least six months and possibly longer for certificates of deposit (CDs) tied to the maturity date. The six-month grace period will end on July 13, 2017. If your combined deposit balance exceeds $250,000, please contact us to review available options. More information about FDIC deposit insurance can be found at: www.fdic.gov/deposit.

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Bar Harbor Bankshares is proud to be recognized as

one of America’s top banks in 2016.


Our new lineup of checking accounts and electronic services makes paying others a breeze. Keep your money safe, but easily accessible in one of our attractive checking account options sure to fit every lifestyle. Easily manage your money with our brand new Online and Mobile Banking experience, including Bill Pay, Mobile Check Deposit, and the Send Money personal payment service. Other services you are sure to enjoy include:

• 35 additional branches in central New Hampshire and central Vermont.

• Use of over 225 surcharge-free ATMs across Maine through Maine Cash Access – a collaboration among 12 community banks. Visit www.mainecash.com to search for an ATM location near you.

Overdraft ProtectionOur “Overdraft Honor” service is changing to “Overdraft Protection.” The limit for this service has changed from what you currently have. Please refer to the Account Agreement and Disclosures booklet for more information. Please see the grid below for new limits.

ACCOUNT TYPE LIMIT

Edge Account Not Offered

Simple Checking $500

ACCOUNT TYPE LIMIT

Preferred Checking $800

E-Choice Checking $500

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Product Names Key Features Effective May 22, 2017

Simple Choice Checking will become Simple Checking

• No monthly service charge, no minimum balance.

• Check images not included in statement for accounts opened on or after May 22, 2017.

Preferred Choice Checking will become Preferred Checking

• Avoid an $8 monthly service charge in one of three ways: ū Maintain an average daily balance of $500 or more in this account, or ū Maintain a combined balance of $50,000 or more in all consumer deposit accounts, or ū Maintain a total consumer loan balance of $100,000 or more.

• Earns tiered interest rates on all balances.

• Complimentary first order of checks with new account.

• Check images available.

E-Choice Checking will remain E-Choice Checking

• Avoid a $6 monthly service charge when enrolled in eStatements.

• Earns a premium, tiered interest rate and up to $25 in non-BHBT or LSB ATM fee refunds per monthly statement cycle when all of the following monthly qualifiers are met:

ū Use your VISA® Debit card for at least 12 purchases (excludes pending and ATM transactions), and ū Have at least one electronic (ACH) credit or debit on the account, and ū Access Online Banking at least once during the statement cycle, and ū Sign up and remain enrolled in eStatements.


Health Savings Account will remain Health Savings Account

• No monthly service charge, no minimum balance.


Introducing Edge Checking: This new, completely electronic account protects you from costly overdraft fees. Avoid the $10 monthly paper statement fee by signing up for eStatements. Access your money with a VISA® Debit card and pay bills online, no checks available. No-fee savings account sweep available. There is a $1 fee for over-the-counter withdrawals.

Please refer to the Account Agreement and Disclosures booklet for more information and an updated Fee Schedule and Privacy Notice.


A Business Checking account helps keep the revenue and expense side of your business in good order. Our diverse lineup of affordable new Business Checking accounts assures you will find one to meet all your needs.

Your relationship with your local banker is a valuable resource. Now with greater lending strength, we are better equipped to help you start or grow your business. Contact one of our Business Bankers today.

© 2016-2017 Chris Pinchbeck.

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Product Names Key Features Effective May 22, 2017

Easy Business Checking will remain Easy Business Checking

• No monthly service charge.

• First 25 checks paid/items deposited per statement cycle are free, $0.25 per check paid/item deposited thereafter.

• Check images not included in statement.

Small Business Checking will become Relationship Business Checking

• Avoid a $10 monthly service charge in one of two ways: ū $5,000 average daily balance, or ū $25,000 outstanding loan balance.



Business Checking with Interest will become Business Interest Checking

• Avoid a $10 monthly service charge by maintaining a $15,000 average daily balance.




Business Plus Checking will become Commercial Checking

• Earnings credit may offset a $10 monthly service charge and fees.

• No deposit item fee, no charge for electronic credits.

• Per deposit fee of $0.50; $0.25 per check paid.


Non-Profit Business Plus Checking will become Non-Profit Checking

• No monthly service charge.




Saving money gives you peace of mind, expands your options in life, and paves the way to a more comfortable retirement. Bar Harbor Bank & Trust offers a wide variety of savings accounts with varying terms, the security of FDIC insurance, and the convenience and safety of online statements. When you are ready to start saving, we can help.

• Statement Savings – new tiered rate!

• Savings Transfer Club

• Money Market

• Certificates of Deposit (CD) – Now you can make incremental deposits of $250 or greater for terms 1-11 months. Open a CD today with as little as $500.

• Individual Retirement Accounts

Questions? Call us at 888-853-7100 or visit your local branch.

Advantage CDMake one fee-free withdrawal per term. $10,000 minimum balance to open, terms of 1-9 months available.


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Enjoy a broader range of borrowing options, including a vast array of home mortgage products with local servicing.

Personal Loans Need a loan to purchase an automobile, truck, boat, motorcycle, recreational, or farm vehicle? New or used, we provide financing to get you moving in the right direction. A rate discount is provided for hybrid vehicles. A wide variety of personal loans, including an overdraft line of credit linked to your checking account, is also available.

Commercial Lending Greater lending strength for your business is now available from your local community bank. Our experienced Business Bankers provide creative financial solutions for businesses of all sizes with decisions made locally. When you’re ready to start or grow your business, purchase new equipment, or just need some extra cash to get through the lean times, we make it quick and easy to get the financing you need. Our dedicated Business Bankers work on your schedule where you do business and provide quick response times. We have in-depth expertise in a broad range of industries as well as experience with various small business financing programs. We are an SBA Preferred Lender. Call us today to get started.

Mortgage Loans We know northern New England and we know home mortgages. Our local Mortgage Lenders will help you choose the right mortgage solution from a flexible new array of mortgage loan products. You will enjoy outstanding personal service from application through closing. We service 99% of our mortgages, so we are with you for the life of your loan. Start your application online today.


Online and Mobile Banking

We have designed a completely new experience for Online and Mobile Banking, incorporating many of the features you enjoy now, such as Online Bill Payment and a new personal payment service. We’re also adding a new level of security: you will now view a secure image at login.

If you currently use Online and Mobile Banking, you will receive a separate mailing in the coming weeks with everything you need to know to make a smooth transition to the updated system. Please look for it in your mailbox.

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Good news for business owners! Online Banking now offers special services just for you. Online Bill Payment for Business includes attractive new features. The Cash Management component allows qualified customers to send wires and create debit and credit ACH transactions, which is helpful when doing payroll. You can even set up multiple users with different levels of access.

If you currently use Business OnLine Direct, a member of the Cash Management team will be in contact with you about upcoming changes.

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We believe everyone deserves to feel confident and secure in their financial future. That’s why we offer additional non-bank products and services, making it easier for you to grow, protect, and transfer your wealth. We invite you to expand your relationship with us. Just give us a call!

If you already work with one or more of these companies, rest assured, there is no change expected in the way your services are provided currently.

Bar Harbor Trust Services provides trust administration, investment management, and financial advisory services for individuals, businesses, non-profit organizations, and municipal clients throughout northern New England. We’ve been helping clients create and manage their wealth since 1887. Our team of seasoned professionals is focused on achieving your financial goals. Call us at 877-475-5399.

Bar Harbor Trust Services is a subsidiary of Bar Harbor Bank & Trust. Investment products are not deposits or obligations of the Bank, are not FDIC insured, are not guaranteed by the Bank and are subject to investment risk, including possible loss of value or principal amount invested.

McCrillis & Eldredge Insurance is an independent insurance agency providing quality protection to businesses, individuals, and families since 1890 with superior local service and quality insurance solutions. Need insurance for your home, auto, life, and business? We take the time to carefully evaluate your needs and provide you with coverage you understand. As an independent agency, we offer a custom blend of options at affordable prices from multiple insurance companies. Talk with one of our Trusted Choice agents today. Call us at 800-834-3677.

Insurance products are not deposits or other obligations of, or guaranteed by the bank, or an affiliate of the bank. Insurance products are not insured by the FDIC, or any other agency of the United States, the bank, or any affiliate of the bank. Insurance products may involve investment risk, including the possible loss of value. Insurance products are offered through McCrillis & Eldredge Insurance, a subsidiary of Bar Harbor Bank & Trust.


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Bar Harbor Financial Services is a branch office of Infinex Investments, Inc., an independent registered broker-dealer offering securities and insurance products. Enjoy local service with national expertise and resources. Talk with one of our Financial Consultants about your personal financial goals, and they will help you develop a sensible investment approach that matches your unique situation. Call us at 800-479-9963.

Bar Harbor Financial Services is a branch office of Infinex Investments, Inc., an independent registered broker-dealer offering securities and insurance products which is not affiliated with Bar Harbor Bank & Trust. Investment and insurance products are offered through INFINEX INVESTMENTS, INC. Member FINRA / SIPC. Products and services made available through Infinex are not insured by the FDIC or any other agency of the United States and are not deposits or obligations of, nor guaranteed or insured by any bank or bank affiliate. These products are subject to investment risk, including the possible loss of value.

Not a Deposit Not FDIC Insured

Not Insured by Any Federal Government Agency

Not Guaranteed by the Bank

May Lose Value

www.bhbt.com888-853-7100

BAR100-BHBT-BRO

Documents

A guide to account updates - Bar Harbor Bank & Trust · PDF fileWhat You Need to Know..... 3 Personal Checking ... Keep your money safe, ... service 99% of our mortgages,