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Emergency Operations Center (EOC)
Situation ReportSituation Report Number: 3.17.2021
Incident Name: COVID-19 MultCo Coordination
OERS Number: 2020-0279 (COVID)
EOC:Activated
Policy Team:Jessica Guernsey, Multnomah County Health DepartmentKim Toevs, Multnomah County Health DepartmentChris Voss, Multnomah County Emergency ManagementMarc Jolin, Joint Office of Homeless ServicesMohammad Bader, Department of County Human Services
Unified Command Team:Lee Girard, Department of County Human ServicesErin Grahek, Department of County Human ServicesLisa Corbly, Multnomah County Emergency ManagementAlice Busch, Multnomah County Emergency ManagementAaron Monnig, Multnomah County Health Department
Date:3/17/21
Time:9:00 am All posted Situation Reports are archived on the County’s website.
To submit updates / actions to this report, email the Multnomah County EOC Situation Unit [email protected] with the subject line: Update for COVID-19 Situation Report.
Multnomah County COVID-19 Emergency ResponseAnnouncements and Featured Media
● On March 8, the efforts of Multnomah County’s mobile vaccination teams were outlined inDoor-to-door teams reach nearly all care homes within a week.
● On March 9, Governor Kate Brown announced updates to the COVID-19 County Risk Levels.○ Multnomah County moved into the “moderate” risk category. Guidance accompanying the
moderate risk category can be found in Oregon Health Authority’s Sector Risk LevelGuidance Chart.
● On March 10, Oregon Health Authority released its latest COVID-19 Weekly Report.● On March 12, Governor Kate Brown held a press conference (also available in Spanish) to
provide updates on COVID-19. Governor Brown also announced an Executive Order to order allschools to reopen for fully in person or hybrid instruction.
● On March 12, Oregon Health Authority released its latest COVID-19 modeling forecast.● On March 15, Oregon Health Authority and Oregon Department of Education released updates
to Ready Schools, Safe Learners: Guidance for School Year 2020 - 21 (Version 6.0.0).
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COVID-19 Vaccine
Oregon Health Authority (OHA) is maintaining the COVID-19 Vaccine in Oregon and La Vacuna Contrael COVID-19 en Oregon pages, which includes the COVID-19 Vaccination Trends dashboard, and alsoOHA’s interactive vaccine scheduling tool. OHA’s COVID-19 Vaccine Sequencing Infographic outlinesdates and priority groups for COVID-19 vaccine eligibility. OHA’s plan aligns with the federal AdvisoryCommittee on Immunization Practices (ACIP) and Centers for Disease Control and Prevention (CDC)guidelines for broad groups to be included in the initial phases of vaccine distribution. With a focus onhealth equity, the plan builds on the federal recommendations to outline specific populations within thebroader groups.
More information is available on OHA’s Frequently Asked Questions about the COVID-19 Vaccine inOregon page. Questions about COVID-19 vaccines and vaccine planning can be directed to OregonHealth Authority, at [email protected].
Scheduling for COVID-19 vaccine is being primarily managed through OHA’s Get Vaccinated Oregonwebsite. This interactive tool will determine eligibility for COVID-19 vaccine, as well as offer individualsthe opportunity to register to be contacted upon eligibility. OHA has created a Get Vaccinated OregonFrequently Asked Questions (FAQ) page; multi-lingual assistance using the Get Vaccinated Oregon toolis also available by calling 211.
Some local pharmacies are offering vaccinations through a Federal Retail Pharmacy Programpartnership.
Pharmacies will screen for eligibility according to state guidelines. They will have limited doses and soappointments will be limited. Available appointments for eligible individuals can be made by visitingpharmacy websites directly:
● Safeway/Albertsons● Costco● Health Mart● Walgreens
Scheduling for COVID-19 vaccine for specialized populations needing a drive-through site is beingmanaged through OHSU’s COVID-19 Vaccine: Information and Appointments page.
All COVID-19 Vaccine sites are dependent upon the availability of vaccine supply, which is determinedby many factors, including supply at the national and international levels, and allocation at the federaland state levels. Appointments are required.
Multnomah County maintains the COVID-19 Vaccine page which includes information on priority groupeligibility, options for scheduling vaccination, and resources for individuals who may need assistancescheduling an appointment due to language or barriers with technology.
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Information and flyers for community distribution include the following:● COVID-19 Vaccine Safety and Development provides an overview of the many factors that
allowed the vaccines to be developed quickly.● How COVID-19 Vaccines Protect You provides a look at how vaccines work.● Diversity in Vaccine Studies answers questions about who was included in the vaccines’
development.● You were vaccinated for COVID-19. What now? provides next steps after getting the initial
vaccine dose, information on possible short-term side effects, and how to continue to protectyourself and others from COVID-19.
COVID-19 Vaccine Updates● On March 16, OHA launched Oregon Vaccine News, a new blog featuring stories and information
about COVID-19 vaccine.● OHA released the following guidance and resources:
○ 65+ Process to Get a Vaccine (Infographic)○ Johnson & Johnson Vaccine
● Multnomah County Emergency Operations Public Information Officer (PIO) team has created thefollowing resources, available on the Multnomah County Novel Coronavirus COVID-19 website:
○ Multilingual versions of How the COVID-19 Vaccines were Developed in Amharic, Arabic,Burmese, Chuukese, Farsi, French, Hindi, Japanese, Karen, Korean, Marshallese,Nepali, Rohingya, Swahili, Thai, Tigrinya, and Urdu.
○ Multilingual versions of How the COVID-19 Vaccines Work in Hindi, Rohingya, and Urdu.○ Multilingual versions of Diversity in COVID-19 Vaccine Studies in Arabic, Farsi, Hindi,
Rohingya, and Urdu.○ A multilingual version of You were Vaccinated for COVID-19. Now What? in Rohingya.
Social media highlights related to COVID-19 Vaccine - PLEASE SHARE!*These updates are designed for you to cut and paste into your social media to help us sharewidely.*
● Multnomah County Facebook○ Thanks to a recently-launched effort, Multnomah County’s door-to-door team
administered vaccines to hundreds of homebound seniors and staff at adult care homesin a week. Among the medical volunteers who helped County staff make this happen?MultCo's own Commissioner Dr. Sharon Meieran. Read more in this update fromMultnomah County.
● Multnomah County Health Department Facebook○ ¿Quiere saber más sobre las vacunas contra el COVID-19? Aquí les respondemos a las
preguntas más frecuentes que nos han llegado sobre las vacunas de Pfizer y Moderna.¡Gracias a TV JAM por la colaboración!
○ “I certainly struggled with [vaccine hesitancy] myself. Just natural fears and trust thathave already existed for a long time. Conversations around the covid vaccine was a hugepush for myself.” Naomi, an employee of a health clinic, talks about her vaccine
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experience in Getting the COVID-19 Vaccine: Naomi’s story. For more information visitCOVID-19 Vaccine.
○ Waiting for the COVID-19 vaccine can be very stressful. We’ve spent a year living withfear and risk. The solution to the pandemic is here, yet many of us have to wait agonizingweeks and even months to get the COVID-19 vaccine. We feel your frustration. This isextremely hard. Everyone's opportunity to get vaccinated will come; it will just take sometime. We ask for your patience as you wait. Visit COVID-19 Vaccine for more information.
● Multnomah County Health Department Twitter○ [Spanish] Esperar a recibir una vacuna COVID-19 es extremadamente difícil. Se están
fabricando y distribuyendo más vacunas todo el tiempo. La oportunidad de que todos sevacunen llevará algún tiempo. Te pedimos paciencia mientras esperas. Más información:Novel Coronavirus COVID-19 en Español
○ [English] Waiting for a COVID-19 vaccine is extremely hard right now. More vaccine isconstantly being made and distributed & everyone's opportunity to get vaccinated willcome. It will just take some time. We ask for your patience as you wait. Learn more atCOVID-19 Vaccine.
● Multnomah County Health Department Instagram○ Staff from Multnomah County Clinics share why they received the COVID-19
vaccine--and encourage you to get it too when it’s your turn. “Doing my part to contributeto herd immunity. No convincing needed - it’s the right thing to do. Feelingaccomplished!,” says Amaury Sarmiento, the Clinic Manager at the Mid County HealthCenter. For more information, visit our “COVID-19 Vaccine” page.
○ Is the COVID-19 vaccine safe for people living with HIV? “Yes,” says Dr Tim Menza,HIV/STD/TB Medical Director for OHA. Visit OHA’s COVID-19 and HIV for moreinformation. This Community Forum answers many questions you might have about theCOVID-19 Vaccine and HIV. There’s also a place to submit any questions that are notanswered in the forum. Adults living with HIV will become eligible for the COVID vaccineno later than March 29.
COVID-19 testingInformation about statewide testing efforts can be found in Oregon Health Authority’s COVID-19 Testingin Oregon. You can also visit Oregon Health & Science University (OHSU) testing information website.
Multnomah County community testingFor information about testing sites, who should get tested, and what to expect from your COVID-19 test,see Multnomah County’s COVID-19 Testing page.
● Call your doctor or clinic: If you have insurance or a regular care provider, contact yourdoctor’s office or clinic to discuss whether you should be tested.
● If you don't have a doctor: Call 211 for help finding a clinic. They can help you even if you don'thave insurance. You can also call the Health Department's Primary Care Clinics at 503-988-5558to enroll as a new patient.
● The After Testing Guide covers:
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○ Information on when to start and/or end isolation and quarantine○ Resources and services for those who have to isolate or quarantine○ When/how to tell close contacts and employers○ Contact information for regional public health help○ Basic COVID-19 prevention information
Multnomah County Community testing is designed to help provide testing for people without healthinsurance, and people without a regular health care provider.
● No cost testing by appointment only, for anyone with symptoms or anyone who has had recentclose contact with a person with COVID-19.
● You don't need to be a Multnomah County patient or have health insurance.● You can get tested regardless of your immigration status. We will not share your information with
law enforcement or immigration officials.● We focus on reaching Black, Indigenous, and People of Color communities,● Please note: We will need to turn away walk-ups without appointments when we reach our
maximum capacity. Maximum capacity can be reached early in the day. Therefore, weencourage people to call 503-988-8939 in advance to schedule appointments beforearriving. If you are unable to schedule an appointment, we recommend that you arrive in themorning.
Locations and hours○ East County Health Center (parking lot), 600 NE 8th St., Gresham, Mondays and
Thursdays, 9:00 am - 3:45 pm○ Portland Community College, Cascade Campus (Parking Lot 1), 705 N. Killingsworth St.,
Portland, Wednesdays, 11 am - 6 pm○ Immigrant and Refugee Community Organization (IRCO), 10301 NE Glisan St., Portland,
Fridays, 12 pm - 6 pm○ Latino Network, Rockwood Office, 312 SE 165th Ave., Portland, Saturdays, 9:00 am -
3:45 pm
Epidemiology DataThe Communicable Disease Epidemiology Team looks at multiple data sources and emerging sciencerelated to COVID-19. The information is evaluated and summarized and combined with an analysis oflocal, regional, national, and international information. This work informs the County’s COVID-19response strategies.
Epidemiology DataCounty level epidemiological data for each metro area county is available on the Regional COVID-19Data Dashboard.
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COVID-19 cases and deaths in Multnomah County and in Oregon
There were 267 new confirmed and presumptive COVID-19 cases reported in Oregon on March 16.Fifty of these new cases are in Multnomah County. Since the pandemic began, there have been a totalof 32,470 confirmed and presumptive COVID-19 cases in Multnomah County and 160,050 cases inOregon. Multnomah County cases make up 20% of the state’s total. The chart below shows cases overthe past week.
(Source: Oregon Health Authority)
There were 22 new COVID-19 deaths in Oregon reported on March 16. Three of these deathsoccurred in Multnomah County. A total of 556 people are known to have died of COVID-19 in MultnomahCounty since the pandemic began. There have been 2,346 known COVID-19 deaths in Oregon,statewide. Multnomah County deaths make up 24% of the state’s total. The chart below shows deathsover the past week.
(chart on next page)
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(Source: Oregon Health Authority)
National and global data about COVID-19 cases and deaths are tracked in the COVID-19 Dashboard,available through Johns Hopkins University’s Coronavirus Resource Center.
Race and Ethnicity Impact in Multnomah County
Detailed local data, including demographics (race, sex, age, and housing status) are available in theRegional COVID-19 data dashboard hosted by Multnomah County. The dashboard also contains dataon case counts, hospitalizations, symptoms and coexisting conditions, and testing. For statewide dataon COVID-19 cases in Oregon by sex, age group, race, and ethnicity, consult the Oregon HealthAuthority’s Demographics and Disease Severity dashboard. National data on racial disparities in theCOVID-19 pandemic is updated daily in the COVID-19 Racial Data Tracker, which is a joint project ofthe COVID-19 Tracking Project at The Atlantic and the Center for Antiracist Research.
The charts below show the percentage of total cumulative cases, deaths, and hospitalizations byrace and ethnicity (in gray), as of March 14. Each chart also shows the proportion of MultnomahCounty’s total population by race/ethnicity (in orange). Instances where the percentage of cases,deaths, and hospitalizations exceeds the proportion of Multnomah County’s total population byrace/ethnicity indicate the communities that are most impacted by health inequity from COVID-19. Thesedifferences may reflect the inequitable distribution of the risks of being exposed to COVID-19 and theopportunities to access medical care and COVID-19 testing.
(charts on the following pages)
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Data current as of March 14, 2021 (source: Regional COVID-19 Data Dashboard).
Data current as of March 14, 2021 (source: Regional COVID-19 Data Dashboard).
(additional chart on next page)
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Data current as of March 14, 2021 (source: Regional COVID-19 Data Dashboard).
Statewide Health System Capacity
Data as of March 16, 2021 (source: Oregon COVID-19 Update).
Note from OHA: *Every hospital in Oregon is asked to submit data twice daily to Oregon’s Hospital Capacity WebSystem (HOSCAP). Data are based on the most recent report from the hospitals, available as of 9:00 am. Hospitalstaff are asked to enter bed capacity information, by type, as well as the number of patients with suspected orconfirmed COVID-19 illness who are currently hospitalized at the time of data entry. These data may conflict with
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hospitalization status in Orpheus due to case reporting and investigation lags and temporary discrepancies in caseclassifications.
Multnomah County Emergency Operations SectionUpdatesThe Multnomah County Emergency Operations Center (EOC) is a temporary incident responseframework that operates within the Mission, Vision and Values of Multnomah County. The EOC developsobjectives based on guidance and priorities from the Chair and Chief Operating Officer. The EOCprovides support to County departments that are operating beyond their normal capacity, and createssurge capability through the incorporation of community volunteers, partner agencies and organizations,as well as staff from across all County departments. The full complement of this combined effort isdirected toward helping accomplish the County’s incident objectives.
EOC Section: Public InformationThe Public Information Section creates and disseminates vital information to the public, assuringaccessibility and relevance to communities most impacted by the pandemic.
Multnomah County Novel Coronavirus COVID-19 website
● Created the following pages:○ Returning to Class during COVID-19○ Multilingual versions of How the COVID-19 Vaccines were Developed in Amharic, Arabic,
Burmese, Chuukese, Farsi, French, Hindi, Japanese, Karen, Korean, Marshallese,Nepali, Rohingya, Swahili, Thai, Tigrinya, and Urdu.
○ Multilingual versions of How the COVID-19 Vaccines Work in Hindi, Rohingya, and Urdu.○ Multilingual versions of Diversity in COVID-19 Vaccine Studies in Arabic, Farsi, Hindi,
Rohingya, and Urdu.○ A multilingual version of You were Vaccinated for COVID-19. Now What? in Rohingya.
● Updated the following pages:○ Choirs, Singing and Playing Musical Instruments○ Faith Based and Community Groups○ Long Term Care Facilities○ Outdoor Recreation○ Pods for Learning, Childcare and Play○ Restaurants and Food Service○ Culturally-Specific Behavioral Health Resources○ How long should you quarantine?○ Contact Tracing for COVID-19○ If You Have Been Around Someone with COVID-19○ Telling Close Contacts○ COVID-19 Workshop Materials
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○ COVID-19 Eviction Moratorium Information page in Karen.○ Multilingual COVID-19 Information home pages in Amharic, Arabic, Burmese, Chinese
(Simplified), Chinese (Traditional), Chuukese, Farsi, French, Japanese, Karen, Korean,Marshallese, Nepali, Palauan, Pohnpeian, Russian, Somali, Spanish, Swahili, Thai,Tigrinya, Tongan, and Vietnamese.
Social media highlights - PLEASE SHARE!*These updates are designed for you to cut and paste into your social media to help us sharewidely.*
We share these social media posts to provide the public with accurate, easily-shareable information, andto support the community through the duration of the COVID-19 response. The posts provide guidanceto help individuals make informed decisions about their safety, encourage behaviors known to minimizeCOVID-19 spread, elevate access to resources, and to combat misinformation which erodes trust inpublic health measures.
● Multnomah County Facebook○ Grief, pride, and hope: One year later, Chair Deborah Kafoury reflects on all that has
occurred since the first case of COVID-19 was confirmed in Multnomah County.● Multnomah County Health Department Facebook
○ Nuestra enfermera Clarisa se sienta con TV JAM y explica como funciona la prueba delCOVID-19. Si se siente enfermo, hágase la prueba del COVID-19. ¡Es rápida, fácil ygratis! Llame al (503) 988-8939 para hacer una cita.
○ Case numbers in Oregon are dropping, and vaccination rates are growing. The things weare doing right now to keep ourselves, our friends, our families and communities safe areworking to reduce transmission. But we should not let down our guard. The OregonHealth Authority updates us in this infographic about Things to know this week.
○ With many sectors reopening, it’s important to be mindful of how you and your familyspend Spring Break. Until more people are vaccinated for COVID-19, we need tocontinue to take safety precautions.
■ Staying local is safest. Please consider staying home & doing local outdooractivities.
■ Spring break travel could lead to spikes in cases, as previously seen afterholidays.
■ Quarantine is required for anyone who has not been fully vaccinated, includingchildren, after returning from non-essential, out-of-state travel.
Please stay local and stay safe during Spring Break. For more information visitTransportation and Travel.
● Multnomah County Health Department Twitter○ Mask up and help stop the spread of COVID-19. Mask Up America is a national
campaign to promote mask wearing, with motivation from some favorite big screencharacters! Developed by the Ad Council in partnership with Warner Media and and theCenter for Disease Control.
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● Multnomah County Emergency Management Facebook○ We've always known she is remarkable, and now Multnomah County Emergency
Management's very own Operations Chief Alice Busch has officially been nominated asone of KOIN6's Remarkable Women of Oregon and SW Washington. We are so proud!Congratulations Alice!
Call CenterThe EOC Call Center was established to answer a range of questions and concerns from communitymembers related to COVID-19. The Multnomah County emergency response team at the EOCcontinually updates the Call Center based on the questions received and from community listeningsessions.
General Updates from the Call Center● From March 2 - March 15, the Call Center experienced a total of 2,191 calls. These included:
○ 589 individuals seeking information about COVID-19 testing.○ 1,324 individuals seeking information about COVID-19 vaccine○ connecting 147 households with wraparound services (which include emergency food
assistance, community health worker referrals, and resource navigation assistance)○ 95 calls in languages other than English, including Cambodian, Cantonese, Nepali,
Oromo, Russian, Somali, Spanish, and Vietnamese.
Daily Metrics: The Call Center tracks how many calls and emails it responds to each day. The first chartbelow shows the number of calls and emails per day during the two-week reporting period, broken downby topic categories. The second chart shows the total number of calls and emails received each dayover the past two weeks.
(additional chart on next page)
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Notes: The Total Call Center volume represented in the chart above includes contacts as outlined in the“Calls/Emails by Topic” chart, as well as calls regarding donations and volunteering.
211 Calls● There were 285 calls to 211 on Monday, March 15.● The most common reason people called was to request information about rent/mortgage
assistance. Other frequent inquiries related to COVID-19 vaccine, utility assistance, andtenant/landlord rights.
● Note: Phones using Voice Over Internet Protocols (VOIP) may be unable to reach 211. In thiscase, callers can instead use 211’s toll-free number: 866-698-6155.
(chart on next page)
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Data for March 15, 2021.
Aggregated data: The chart below shows the total number of 211 contacts each day, over the last twoweeks.
(chart on next page)
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COVID-19 Physical Distancing Shelter and Voluntary Isolation Motels
The County operates two Voluntary Isolation Motels (VIMos) with a capacity of 120. VIMos are designedto support successful COVID-19 isolation. Multiple County departments and divisions are workingtogether to ensure guests and staff have the resources and support needed. The Joint Office ofHomeless Services also operates a Physical Distancing Shelter with a 75 person capacity. This shelteris helping reduce the census at existing shelters to successfully enable safe distancing while maintainingcapacity. The Multnomah County Emergency Operations Center provides logistical support to theseshelter programs.
Nightly and Average Metrics: During the two-week period of Monday, March 1 through Sunday, March15, an average of 53 people per night stayed in the County’s Physical Distancing Shelter and 23 peopleper night stayed in the County’s Voluntary Isolation Motels. The charts below show the number of peoplehoused in these shelters and motels for each night of the past week.
(charts on next page)
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EOC Section: LogisticsThe Logistics Section supports the response actions of all other EOC sections. Logistics focuses onprocedures for activating, dispatching, distributing, prioritizing, allocating, tracking, and demobilizingresources needed for emergency and disaster operations in service of partners from: government,non-governmental organizations/non-profit, and private industry. For Multnomah County’s COVID-19response, important Logistics functions include, but are not limited to supporting the EOC and Voluntary
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Isolation Motels (VIMOs), processing resource requests, and the coordination of donated supplies.Throughout the duration of this incident, the Logistics Section has worked diligently to addressemergencies that are exacerbated by COVID-19, including: wildfires, smoke and air quality issues,Shigella, Legionnaires Outbreak, and is currently supporting response readiness for winter weather.
General Updates from the Logistics Section● Support is ongoing for COVID-19 vaccine clinics held by the County for specific populations
through several Point of Dispensing (POD) sites for both first and second doses.● The Logistics team is collaborating with staff and leadership of the Joint Office of Homeless
Services (JOHS) to transition shelter support to existing programs.● As the cold weather season comes to an end, Logistics staff are working with JOHS staff to
restock inventory in the Disaster Resource Centers and plan for demobilization of the SevereWeather Shelters.
● From December 30 to March 12, the Community Resource Unit contacted 47 County Contractorsand 92 Non contracted CBOs that had previously requested PPE. Thus far, the Unit hasdelivered to these organizations 142,205 cloth face coverings, 175,735 procedure masks, and265 gallons of hand sanitizer.
Community Resources UnitThe Community Resources Unit works to minimize the impacts and spread of COVID-19, decreasesevere illness, and prevent deaths among the entire community by strategically prioritizing communitieswith the greatest needs, using race/ethnicity disparity research, community voice and wisdom, andpublic health best practice. The Community Resource Unit works collaboratively with many Countydepartments and teams to inform this work, such as Multnomah County Health Department’s: Racial andEthnic Approaches to Community Health (REACH), Community Partnerships & Capacity Building, PublicHealth Officer program, Office of Diversity and Equity, Department of County Human Services, andEmergency Management.
In support of its mission, the Community Resources Unit serves three main sectors in the COVID-19response: congregate and medical facilities doing COVID-19 care, County departments and partnerorganizations providing essential services, and community-based organizations serving the County’sdiverse community, which includes non-profit service organizations, faith groups, and businesses thatwork directly with the communities most impacted by the COVID-19 pandemic.
Community distribution aims to mitigate disproportionate risk to BIPOC communities stemming fromsystemic inequities. The Community Resource Unit builds partnerships with organizations that havedeep ties to the community and uses a “hub and spoke” model to concentrate the County’s distributionof personal protective equipment (PPE) on larger organizations, which reach community membersthrough existing direct client relationships and partnerships with smaller organizations to further focusresource distribution.
Development of the Community Resource Unit’s “hub and spoke” project is ongoing. Partnerships areactively sought with organizations that can, directly or indirectly, reach 50 or more households in one or
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more BIPOC or immigrant/refugee communities. These partner organizations would receive cloth ordisposable face coverings and/or hand sanitizer to redistribute into the community. Partners servingLatinx, Native American and Alaskan Native, Pacific Islander, Southeast Asian, Slavic, and MiddleEastern communities are currently most needed. Interested organizations can contact the CommunityResource team by calling 503-988-8940, emailing [email protected], or byvisiting the Need Resources? Multnomah County Resource Request Forms page.
Daily Metrics: The Resource Request Unit tracks how many requests for resources it receives each day.The chart below shows the number of daily requests over the past two weeks.
Note: The Community Resource Unit processes requests Mondays-Saturdays.
Aggregate Metrics: During the two-week reporting period of Saturday, February 27 through Friday,March 12, the Resource Request Unit processed 55 requests from groups that met the county’spriorities to dedicate resources to the populations most impacted by COVID-19. Requests were receivedfrom priority groups as indicated in the graph below:
(chart on next page)
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Note: In the above chart, healthcare providers and congregate housing sites include those that may specificallyserve communities of color or people ages 65+. In other words, if a healthcare provider organization or congregatehousing site specifically serves communities of color or people ages 65+, they are categorized as healthcareproviders or congregate housing sites and not counted as an organization serving communities of color or as anorganization serving people 65+.
Resource DeliveriesThe Logistics Section provides transportation for numerous response functions, including deliveringsupplies to community partners. The chart below shows the number of daily trips delivering resources tocommunity organizations, County-run Voluntary Isolation Motels (VIMo), and emergency shelters run bythe City of Portland and Multnomah County’s Joint Office of Homeless Services. The chart does notrepresent the quantity of supplies included in these deliveries, so a single delivery could include small orlarge quantities of resources.
(chart on next page)
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Notes: Logistics operates Monday-Saturday, with on-call deliveries made on Sundays.
Weekly metrics: Each week, the Logistics Section tracks the number of items that it delivers and picksup. The table below shows these deliveries by week for the most recent two months.
EOC Section: Administration
The Administration Section provides targeted support to create an inclusive, positive, productive andhealthy work environment across all response operations, that is responsive to the changing conditionsof the COVID-19 response. Functions include the recruitment, training and onboarding of staff andvolunteers; equity and inclusion support; and human resources and labor relations consultation.
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General Updates from the Administration Section
● The Administration Section has updated training and onboarding procedures for EmergencyOperations staff. Initial response from participants in the new training has been positive; largescale onboarding sessions will be conducted monthly.
● The Administration Unit is updating its recruitment and staffing processes to adapt to the shiftingneeds of this yearlong effort to slow the spread of COVID-19 in Multnomah County. This includescontinually assessing staffing needs and reassigning staff to serve in areas of greatest need.
● The Volunteer Unit has expanded its staffing to support the growth in interest from potentialvolunteers seeking to contribute to vaccine efforts. During the current reporting period, theVolunteer Unit processed more than 500 applications.
● The Volunteer Unit is providing onboarding and training to prepare volunteers for service in theCounty’s COVID-19 Vaccine events.
● Emergency Management staff is collaborating with the Volunteer Unit on the development of abilingual volunteer unit to support work at vaccine clinics.
VolunteersThe Volunteer Program of Multnomah County’s COVID-19 emergency response works to recruit, screen,onboard and support volunteers, with a current focus on recruiting and onboarding volunteers to staffVaccine events, as well as Severe Weather Shelters, and vacancies in the Emergency OperationsCenter. The Volunteer Program bolsters and sustains the community response to COVID-19 inMultnomah County through promoting, organizing, and supporting safe volunteer activities and worksclosely with other County Departments to prioritize support for historically underserved communities.
As of March 14, 2021, a total of 587 people have volunteered their time with the EOC during theCOVID-19 response, and active volunteers have worked a total of 11,400.48 hours. Using the County’sjob class compensation guide as a metric, the value represented by this donated labor is $259,940.
EOC Section: LiaisonsThe Liaison Officers respond to inquiries for information about COVID-19 vaccine and also support 19sector representatives across 17 sectors. Their work fosters community connection and informationsharing, offering spaces to problem solve, share resources, and discuss community experiences. Acritical component of this work is the maintenance of a close connection with the County’sCommunicable Disease team to ensure this outreach is data driven. The Liaison Officers identify andtrack trends within the sectors and elevate these trends to the County’s Emergency Responseleadership team. This interconnectivity informs outreach efforts, public messaging, and policydevelopment.
The Sector Representatives use their subject-matter expertise to act as a critical link between theCounty’s COVID-19 Emergency Response mission and the County’s diverse communities. They answersector-specific questions, ensure understanding of local and state guidelines as it pertains to their
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sector, and manage communication and information sharing between sector organizations and theMultnomah County Emergency Operations Center. More than 8,500 people actively participate in theliaison program and help spread accurate information throughout our community and beyond.
Updates from the Liaison Section
● On March 16, the Liaison Officers hosted a community building event for representatives fromall 17 sector areas actively supported by the Liaison Section. The Liaison Section continues tofacilitate several work groups aimed at collaborations in support of culturally specificcommunities, youth, and sector specific concerns.
● OHA released the following updated guidance documents and reference documents:○ Johnson & Johnson Vaccine○ Statewide Recommendations for Travel○ Guidance FAQs Eating and Drinking Establishments○ Sector Guidance — Indoor Recreation and Indoor Fitness Establishments○ Sector Guidance — Outdoor Recreation and Outdoor Fitness Establishments○ Guidance FAQs — Outdoor Recreation and Fitness Establishments○ Ready Schools, Safe Learners (Version 6.0.0)
● On March 15, Oregon Health Authority and Oregon Department of Education released updatesto Ready Schools, Safe Learners: Guidance for School Year 2020 - 21 (Version 6.0.0).
● On March 18, 2:00 - 3:00 pm, OHA will host a Community Listening Session about a newprogram in development to partner with community-based organizations to provide or hostvaccination events.
● OHA is hosting a series of COVID-19 Vaccine Community Dialogue Sessions for AsianCommunities:
○ March 18, 5:00 - 6:00 pm (English)○ March 25, 5:00 - 6:30 pm (Korean)○ April 1, 5:00 - 6:30 pm (Vietnamese)○ April 15, 5:00 - 6:30 pm (Mandarin)
Local UpdatesMedia and Announcements
● On March 8, The Oregonian/OregonLive reported on a three week increase in vaccine dosesprovided by the state to support vaccination efforts for seniors in the Portland Metro area.
● On March 8, KATU reported on the financial expenses incurred by municipalities as they seek toprovide housing and shelter for people experiencing houselessness during the COVID-19pandemic.
● On March 12, OPB reported on Portland Mayor Ted Wheeler’s vision for the city as theCOVID-19 pandemic continues in tandem with vaccination efforts.
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State of Oregon and Regional UpdatesMedia and Announcements
● On March 10, KATU reported Oregon’s current statistics for COVID-19 vaccinations, infectionsand deaths.
● On March 11, OPB reported that every inmate in custody in Oregon prisons has been offered aCOVID-19 vaccination.
● On March 11, The Oregonian/OregonLive reported that 46% of Oregonians over the age of 65have received at least their first COVID-19 vaccine.
● On March 11, KOIN reported that all counties in Washington will move to phase 3 of reopeningon March 22.
● On March 11, KGW reported on the participation of several Oregon health centers in a federalvaccine program intended to address equity issues around vaccine distribution.
National and International UpdatesMedia and Announcements
● On March 3, Kaiser Health News reported on pediatric hospitals dealing with children sufferingfrom the long-term effects of COVID-19.
● On March 7, NPR reported on persistent long-term unemployment caused by the COVID-19pandemic.
● On March 8, the Associated Press reported on new guidance provided by the CDC on safeactivities for individuals who have been fully vaccinated for COVID-19. This story was alsoreported by NPR and CNN.
● On March 11, The Hill reported on how the pandemic has widened existing financial disparities inthe United States.
● On March 12, NPR reported on data from a national poll showing little difference in vaccinehesitancy based on race but a large disparity in vaccine hesitancy based on political affiliation.
● On March 12, NPR reported on research from the CDC showing that hospitals nationwide haveseen a steady increase in emergency room visits related to drug overdoses since the pandemicbegan.
● On March 15, The New York Times reported on President’s Biden’s overview of vaccinationbenchmark goals and stimulus relief payments.
● On March 15, CNN reported on Europe’s struggle with a third wave of COVID-19 infections,coronavirus.
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Stay Informed, Get Involved
COVID-19 Response● Local response: the Multnomah County COVID-19 website is regularly updated with new
information and guidance, and includes information in 25 languages. Topics covered include:○ COVID-19 Vaccine ― for information on priority group eligibility, options for scheduling
vaccination when you become eligible, and what to do if you need help scheduling anappointment due to language or barriers with technology.
■ COVID-19 Vaccine Safety and Development provides an overview of the manyfactors that allowed the vaccines to be developed quickly.
■ How COVID-19 Vaccines Protect You provides a look at how vaccines work.■ Diversity in Vaccine Studies answers questions about who was included in the
vaccines’ development.■ You were vaccinated for COVID-19. What now? Next steps after getting the initial
vaccine dose, information on possible short-term side effects, and how to continueto protect yourself and others from COVID-19.
○ Daily Living ― includes information on face coverings, safer gatherings, tips for copingwith the pandemic, and more
■ The Youth and Families Toolkit provides general COVID-19 information andresources to help students and youth with peer pressure, coping, and more
○ Testing ― for information on testing, what to do if you’ve been around someone withCOVID-19, and how long to quarantine
■ The After Testing Guide has everything you need to know about testing, isolationand quarantine, and access to support
○ If You Have COVID-19 — information on when to seek care, telling your close contactsand your employer, and getting help with isolation and quarantine
○ Guidance for Businesses and Organizations ― sector-specific guidance, economicresources, what to do if an employee tests positive, and more
■ The Workplace Outbreak Guide contains resources and protocols if you havepositive covid-19 cases in your workplace
○ Outbreak Summary, which includes the Regional COVID-19 Data Dashboard○ Get or Give Help During COVID-19 ― community resources, how to donate or volunteer,
and resources for domestic and sexual violence○ Discrimination, stigma and COVID-19
● State response: Oregon Health Authority resources ― COVID-19 Updates and COVID-19Vaccine in Oregon
● National response: Centers for Disease Control resources ― COVID-19 and COVID-19Vaccination
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Emergency Operations Center (EOC)
MediaFor media inquiries related to COVID-19 please contact Julie Sullivan-Springhetti, Multnomah CountyPublic Information Media Coordinator at: 503-502-2741.
Check out our list of trusted sources for current regional and national COVID-19 information.
Activated Call Centers
Call Center Phone Number Email Hours
211 Call Center 211 or 866-698-6155 [email protected] Seven days a week, 8:00 am -11:00 pm
Behavioral Health CallCenter
503-988-4888Toll-free: 800-716-9769TTY: 711
Open 24 hours a day, seven daysa week
Aging & DisabilitiesResource Connection
503-988-3646 [email protected] Information and assistance to olderpeople, people with disabilities,and caregivers, open 24 hours aday, seven days a week
City County Informationand Referral
503-823-4000 Mondays-Fridays, 8:00 am - 5:00pm
Help and Resources● Consult Multnomah County Novel Coronavirus COVID-19.● Contact 211, Monday - Friday 8 am - 6 pm: Call 2-1-1, visit 211info, or text your zip code to
899211 (standard message and data rates may apply)
Document Development Information
Prepared By (Name & Position) Michelle Bullock, Lacey Legel, and Melissa Walker, SituationUnit
Approved By (Name & Position) Jessica Guernsey, Unified Command
Date; Time Approved 3/17/21; 06:11 hours
Date of Next Situation Report Wednesday, 3/31/21
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Articles & Reports Cited
Announcements and Featured Media
● “COVID-19 Weekly Report,” Oregon Health Authority, 10 March 2021,https://www.oregon.gov/oha/covid19/Documents/DataReports/Weekly-Data-COVID-19-Report.pdf
● “Executive Order No. 21-06,” Office of the Governor, State of Oregon, 12 March 2021,https://drive.google.com/file/d/1pgGxTWjms1-iSlsmGMjunpfoLhTU63jq/view
● “Status Update: COVID-19 Epidemic Trends and Scenario Projections in Oregon,” Oregon HealthAuthority, 12 March 2021 [Released],https://www.oregon.gov/oha/covid19/Documents/DataReports/Epidemic-Trends-and-Projections-2021-03-10.pdf
● “Ready Schools, Safe Learners: Guidance for School Year 2020 - 21, Version 6.0.0” Oregon Departmentof Education and Oregon Health Authority, 15 March 2021,https://www.oregon.gov/ode/students-and-family/healthsafety/documents/ready%20schools%20safe%20learners%202020-21%20guidance.pdf
Local Updates
● “State pledges 15,000 COVID-19 vaccine doses per week to clinic operators serving Portland-areaseniors,” by Aimee Green, The Oregonian/OregonLive, 8 March 2021,https://www.oregonlive.com/news/2021/03/state-will-increase-covid-vaccine-appointments-to-15000-per-week-for-seniors-at-oregon-convention-center.html
● “Portland, Multnomah County spending millions to house homeless during pandemic,” by GenevieveReaume, KATU, 8 March 2021,https://katu.com/news/local/portland-multnomah-county-spending-millions-to-house-homeless-during-pandemic
● “After a year of crises, Portland mayor says 2021 will be “year of recovery” in annual address,” by RebeccaEllis, OPB, 12 March 2021,https://www.opb.org/article/2021/03/12/portland-mayor-ted-wheeler-state-of-the-city-address/
State of Oregon and Regional Updates
● “OHA: 768k Oregonians have received at least one COVID-19 shot,” KATU, 10 March 2021,https://katu.com/news/local/oha-768k-oregonians-have-received-at-least-one-covid-19-shot
● “Oregon’s prisons have offered a vaccine to every inmate in custody,” by Conrad Wilson, OPB, 11 March2021, https://www.opb.org/article/2021/03/11/coronavirus-vaccine-oregon-prisons-covid-19-doses-inmates/
● “Nearly 3 months after first COVID vaccines arrived, Oregon has given one shot to almost 50% of seniors,”by Aimee Green, The Oregonian/OregonLive, 11 March 2021,https://www.oregonlive.com/news/2021/03/nearly-3-months-after-first-covid-vaccines-arrived-oregon-has-given-one-shot-to-almost-50-of-seniors.html
● “All of Washington state moves to Phase 3 of reopening,” KOIN, 11 March 2021,https://www.koin.com/news/washington/gov-inslee-to-talk-continued-covid-19-response/
● “Four Oregon health centers chosen to get vaccines directly from federal government in effort to increaseequity,” by Morgan Romero, KGW, 11 March 2021,https://www.kgw.com/article/news/health/coronavirus/vaccine/oregon-health-centers-chosen-to-get-vaccines-directly-from-federal-government-in-effort-to-increase-equity/283-5cd78e53-78cb-4ea0-bcc8-75940cd43eb6
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Emergency Operations Center (EOC)
National and International Updates
● “Children’s Hospitals Grapple With Young Covid ‘Long Haulers,’” by Carmen Heredia Rodriguez, KaiserHealth News, 3 March 2021,https://khn.org/news/article/children-covid-long-hauler-clinics-pediatric-hospitals/
● “‘Why Us?’: A Year After Being Laid Off, Millions Are Still Unemployed,” by Sam Gringlas, NPR, 7 March2021,https://www.npr.org/2021/03/07/974079769/why-us-a-year-after-being-laid-off-millions-are-still-unemployed
● “Fully vaccinated people can gather without masks, CDC says,” by Mike Stobbe, Associated Press, 8March 2021,https://apnews.com/article/cdc-fully-vaccinated-can-gather-without-masks-b9775dcde0254037e012ea9447e49917
● “CDC Says It’s Safe For Vaccinated People To Do These Activities,” by Allison Aubrey and RachelTreisman, NPR, 8 March 2021,https://www.npr.org/sections/coronavirus-live-updates/2021/03/08/974783644/cdc-says-its-safe-for-vaccinated-people-to-do-these-activities
● “CDC releases highly anticipated guidance for people fully vaccinated against Covid-19,” by JenChristensen, CNN, 8 March 2021,https://www.cnn.com/2021/03/08/health/covid-19-vaccine-cdc-guidelines-fully-vaccinated/index.html
● “How the pandemic turbocharged inequality,” by Niv Elis, The Hill, 11 March 2021,https://thehill.com/policy/finance/542548-how-the-pandemic-turbocharged-inequality
● “Little Difference In Vaccine Hesitancy Among White and Black Americans, Poll Finds,” by JuanaSummers, NPR, 12 March 2021,https://www.npr.org/sections/coronavirus-live-updates/2021/03/12/976172586/little-difference-in-vaccine-hesitancy-among-white-and-black-americans-poll-find
● “Hospital Emergency Rooms Struggle With Overdose Spike During Pandemic,” by Brian Mann, NPR, 12March 2021,https://www.npr.org/2021/03/12/976092386/hospital-emergency-rooms-struggle-with-overdose-spike-during-pandemic
● “Biden heralds the deployment of 100 million shots and 100 million stimulus checks,” by Jim Tankersley,The New York Times, 15 March 2021,https://www.nytimes.com/2021/03/15/us/politics/biden-stimulus-checks-vaccines.html
● “‘Don’t make the same mistakes’, Fauci warns as Europe struggles to contain its third coronavirus wave,”by Ivana Kottasova, CNN, 15 March 2021,https://www.cnn.com/2021/03/15/world/coronavirus-newsletter-03-15-21-int/index.html
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