A Manufacturing Unit in Stainless Steel in India

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    A Manufacturing unit in Stainless Steel in India

    What strategies in product mix and sales channels have successful plants

    adopted in Stainless Steel industry in India?

    Submitted by:

    Tarun Mehta

    Dissertation fulfillment for the M.A. in Entrepreneurial Management

    European Business School, Regents College, London

    September 14th 2007,

    Under the Guidance of:

    Chris Coleridge

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    Table of Contents

    ACKNOWLEDGEMENT...3

    1.0 INTRODUCTION..4

    2.0 LITERATURE REVIEW..6

    A. BACKGROUND OF STAINLESS STEEL..6

    B. THE PRODUCT MIX6

    C. MANUFACTURING STRATEGY...9

    D. SALES CHANNEL..12

    E. DIRECT AND INDRECT DISTRIBUTION..14

    F. KEY CONSIDERATIONS FOR SUCCESSFUL SALES CHANNEL..15

    G. RESOURCE BASED THEORY..16

    H. IMPLICATION OF VALUE CHAIN..19

    I. CONCLUSION21

    3.0 RESEARCH METHODOLGY...22

    A. SECONDARY DATA.23

    B. LIMITATIONS FOR SECINDARY DATA...24

    C. PRIMARY DATA25

    D. LIMITATIONS FOR PRIMARY DATA25

    4.0 SECONDARY ANALYSIS.26

    A. STEEL: GLOBAL PERSPECTIVE.26

    B. AN OVERVIEW STEEL INDUSTRY28

    C. INDIAN STEEL INDUSTRY: AN APPRISAL..30

    D. INDUSTRY SHOWCASE...31

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    E. ANALYSIS OF THE INDIAN STEEL INDUSTRY..35

    F. TRANSFORMATION STRATEGY...40

    5.0 PRIMARY RESEARCH 42

    A. Interview with Mr. Jason Katplan, Analyst in Cru Steel, London...42

    B. Interview with Mr. Mukesh Chandan, Managing Director, Chandan Steel

    Limited, India...45

    C. Email sent to Mr. Jitendra Kanungo, Manager, Ramani Steel House, India46

    D. Email sent to Mr. Robert Hobson, Senior Analyst, MEPS (International)

    Ltd48

    6.0 ANALYSIS50

    7.0 CONCLUSION.52

    8.0 BIBLIOGRAPHY55

    APENDIX 1

    APENDIX 2

    APENDIX 3

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    ACKNOWLEDGEMENTS

    I would like to express my sincere thanks and gratitude to Mr. Chris Coleridge, for his

    invaluable support and information which helped me to complete the project.

    To all the people in CRU Steel, London, who allowed and entertained my queries,

    especially to Mr. Jason Katplan, who gave me his important time and all the

    information that I needed.

    To Mr. Mukesh Chandan, Chandan Steel Ltd, India, I would like to express my

    gratitude. He did give the information on the Indian steel industry, which was the root

    of my research. His knowledge about the industry and operations in the Indian market

    was very helpful.

    To European business school, which gave me an opportunity to enlighten my

    knowledge about the steel industry. To all the people who helped me in gathering

    information to achieve the research objective.

    Finally I would like to thanks my family without whose support it was difficult to

    gather and analyze the information I had. My family had been a great source of

    inspiration for me in completing this project.

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    1) INTORDUCTION

    Up till the early nineties, the manufacturing units in the steel industry in the Indian

    economy had been operating under a much protected environment; the need for

    competition was felt in the industry as the entire industry had been revolving around a

    few big players like SAIL, TATA Steel, and Jindal. This protected environment had

    resulted in limited production efficiency, lack of better products and lack of good

    professional practices, (Ranganathan and Kannabiran, 2004) but the opening up of the

    economy for the foreign investments; globalization, privatization and deregulation

    have created some hurdles and opportunities for the Indian manufacturers in the steel

    sectors. Following the liberalization, there have been a number new entry in the

    Indian steel industry, which led to increase in the production but the demand, was

    never stagnant as it went on increasing year by year. Till date the Indian

    manufacturers are not capable to produce the amount of steel products which can

    meet the demand within the country.

    The paper will try determining the need for setting up a manufacturing unit in the

    steel sector with analyzing the big players in the Indian steel industry. The work done

    in this paper will try to review at how some big players have established themselves

    in the steel industry. It will examine the strategies required to increase the sales

    nationally and internationally and what will be the optimum product mix for the steel

    industry in order to be successful.

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    Steel industries in India contribute up to 34.03% of the total export in the years 2002-

    03, out of which stainless steel products signifies about 42,931.85(in INR /IN lakhs)

    (47.70million) of exports from India and it is expected to grow by 35% every years.

    Average annual base paid to Production skilled worker in china is $2300 while in

    India it is $1900. this clarify that apart from cost, though India has an advantage of

    skilled and cheap labour but still it lags way behind china, which ranks 1st among the

    developing countries and 3rd in world market for producing about 349.4 million ton

    of stainless steel in 2005, whereas Indian produced about 38.1 MT during the same

    year. Indian steel industry need to more efficient in utilizing it recourses to increase it

    sale in international market and that can be achieved by selecting a proper product

    mix and establishing an efficient sales channels.

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    Studies have shown how the traditional costing system, theory of constraint (TOC),

    Activity Based Costing (ABC) are compared in making the product mix decision.

    (Corbett, 1998; Low, 1992; Holmen, 1995; MacArthur, 1993; Kee and Schmidt,

    2000; Goldratt and Cox, 1992). Low, (1992) and Spoede et al (1994) illustrates that

    TOC can be more profitable mix than ABC. Kee (1995), using the same examination

    shows that an ABC model which integrates the cost of capacity of production

    activities can perform better than TOC. In stainless steel industry it is very important

    to reduce the raw material cost or to have maximum utilization of the resources. For

    both traditional costing and ABC, Low (1992) and Corbett (1998) have used the same

    costing system to calculate the margin which is sales minus raw material costs.

    Reconciliation suggested by Holmen (1995), MacArthur (1993), Bakke and Hell berg

    (1991), reveals that TOC, with its focus on variable costs and ABC, with its focus on

    the wide planning activities will be complimentary models in making a decision for

    the product mix. These learned men are of the conclusion that for the short run

    decisions TOC is appropriate where as ABC is optimum in the long run decisions.

    The product mix algorithm reveals that how can a firm have maximization of

    resources to maximize its manufacturing performance, Lea and Fredendall, (2002).

    However, researchers like Goldratt and Cox, (1992) argue that the TOC product mix

    algorithm would perform as good as or better than ABC, Lea and Fredendall, (2002).

    While, Fredendall and Lea, (1997), (2002); Plenert and Lea, (1993) said that getting

    an optimum solution from TOC is not guaranteed, because it considers only the

    constraints while determining the product mix.

    Different firms have different operating strategies; these firms have different rankings

    for different strategies in terms of importance to the major long term strategies such as

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    product differentiation and cost leadership, Shank and Govindarajan, (1992). Majority

    of the firms seek cost control meanwhile differentiate the products from competition

    through promotion, branding, advertisements, and designs Green, (2002). The cost

    leadership and the product differentiation have a huge impact on the performance of

    the firm. The performance would differ depending on the assigned weights to the

    products to the performance metrics. A single objective will be considered that is of

    cash flow and the other objectives will be left aloof by these methods. Hence, Fuzzy

    hierarchical technique will be more effective than the methods discussed above.

    Zadehs (1965) pioneered the use of fuzzy sets. Bellman and Zadeh (1970), Dubois

    and Prade, (1979), Jain, 1976 and Yager, (1978; 1981) proposed a decision making

    paradigm using second order fuzzy sets.

    Evaluating and assigning the weights and the ranks to the products as per the product

    mix. Any firm under the study of this fuzzy hierarchical model will be able to rank

    order or assign weights to the number of products it deals in. according to the model

    the firm goal of long term growth is fulfilled by the bottom level. Here the first level

    9

    Long term Growth of the firm

    Product DifferentiationCost Leadership

    Cash Flows Market ShareEarnings Non Financial Objectives

    Sheets Flanges BarsPipes

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    attributes towards the two important terms that is cost leadership and product

    differentiation. The second layer represents the corporate performance: Earnings, cash

    flows, market share and objectives that are other than the financial ones. The Layer at

    the bottom represents the product mix of the firm and the performance of each one

    can be revealed by this model. Seamless pipes are those pipes which are made up

    from solid billets, these billets are than heated in a furnace and they are rotated under

    extreme pressure. The rotation helps the billets top open up from the centre which is

    than shaped and converted into the form of a pipe.

    C) Manufacturing Strategy:

    Taking manufacturing strategy in to account different author have different

    perspectives; Skinner (1969), is the pioneer in giving definition to Manufacturing

    Strategy. He believes that Manufacturing Strategy means to exploit some of the

    properties of the manufacturing function as a competitive weapon. On the other hand

    Hayes and Wheelwright (1985), have a different view point of defining manufacturing

    strategy as a consistent pattern of decision making in relation to the manufacturing

    function which will be linked to the business strategy. To this Hill (1987), has a

    different approach; he states that manufacturing strategy is a coordinated approach in

    which consistency is achieved between the functional capabilities and the policies for

    the success of the business in the market place. A very different approach has been

    given to manufacturing strategy by Swamidass and Newell (1987), as they mentioned

    that manufacturing strategy should be effective as a competitive weapon for achieving

    the business and the corporate goals.

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    The literature on the manufacturing strategy reviewed by Anderson et al (1989) states

    that there is a lacking for a solid research in manufacturing strategy, terminology,

    frameworks and hypothesis. Minor et al (1994) reviewed only empirical studies and

    did not consider other methodologies available in manufacturing strategy research

    such as exploratory cross sectional and conceptual. Pannirselvam et al, (1999) and

    Prasad et al, (2000) were in general in nature and were not specifically on

    manufacturing strategy. A total of 260 articles have been reviewed and they have been

    published in five journals International Journal of Operations and Production

    Management, (IJOPM), Journal of Operations Management, (JOM), Productions and

    Operation Management, (POM), California Management Review (CMR) and Havard

    Business School, (HBR). Observations based on the journals on manufacturing

    strategy are given as below:

    Manufacturing Strategy

    Context Process

    Manufacturing Strategic Best Trans-national Performance

    Capabilities Choices Practices comparison Measurement

    Manufacturing Capabilities: the literature reviewed deals with competitive

    priorities, these are necessary to stand out in the competition, they are

    cost, quality, flexibility, delivery, specification and sustainable.

    Strategic Choices: here it deals on some particular organized criteria like

    human resource, technology, management and environmental aspects.

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    Best Practices: This section deals with advanced manufacturing technologies

    and better and efficient management practices like JIT, TQM etc.

    Trans-national comparison: the literature dealt in this section is something to

    with documentations on cross country wide studies comparing various

    manufacturing strategy practices.

    Performance Measurement: It includes performance measurement system

    design, development and assessment methodologies.

    Literature survey: the literature survey reveals that the articles reviewed the

    manufacturing strategy.

    These research articles clearly portraits that the need for more clear and well defined

    literature for the manufacturing strategy are required. To this Skinner (1969, 1974)

    was the pioneer to observe that a companys manufacturing ability could perform

    more function than to simply produce the finished products and to ship them on time.

    He was of the view that there are few important terms the company should emphasize

    on viz: cost, quality, flexibility and delivery.

    Cost: the production and the distribution cost to be very low.

    Quality: competition has become fiercer than ever so there should be no compromise

    on the quality.

    Delivery: this has become a very distinct feature for a manufacturer as to meet the

    schedules.

    Feasibility: The unit should well develop to react to any uninvited circumstances as

    they should be well equipped with the flexible requirements.

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    Another view on this issue is that manufacturing capabilities could be achieved

    through the alignment of the resources, and the competitive priorities along with the

    market requirement Kerr and Greenlaugh (1991). Whereas the other researchers like

    Hill and chambers (1991), Upton (1994; 1995), and Koste and Malhotra (1999), were

    of the view that feasibility could be more prominent and its application could be more

    useful in corporate and manufacturing strategies to achieve superior business

    performance.

    D) Sales Channel:

    The right mix of the product is very helpful but what if there are no sales or very less

    sales? So it is very important to have a right mix of distribution channels or sales

    channels to increase the sales in order to achieve the goal of the firm.

    Selecting the right mix of distribution channels and having optimum utilization of

    these sales channels is very critical for any business in todays competitive

    environment. Maximizing the effectiveness of the direct organizations, sales

    representatives, distributors and resellers are the most common form of the sales

    channels. It is very crucial to have a proper assessment on the various distribution

    channels to have the optimum utilization of these channels. The consumers have

    become very demanding because of the increasing disposable income, the increasing

    number of options to choose from, has made the consumers more and more choosy

    and demanding. So the companies have to do their best and have to stand apart from

    the crow to be visible and competitive in the market. It is very important to manage

    and promote the new products effectively but by minimizing the cost ant at the same

    time the visibility of the inventory and sales across the various channel partners like

    distributors, retailers is a must for effective and efficient decision making.

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    Supply chain management is all about optimum utilization of the over all activities of

    the company working together, to manage the activities and co-ordinate the complete

    chain, Vollmann and Cordon (1999, p.2). According to Vollmann and Cordon (1992)

    supply chain should be treated as one/single entity. Where as Houlihan, (1985,

    p.26) suggests that it should have more than one organizations involved with it. Bello

    and Williamson (1984) signified the importance of the distribution channels choice

    and structure of that channel in building up the marketing strategy; they also showed

    the magnitude of the success that a firm will enjoy in exporting was influenced by the

    structure between the channel members. Barsch (1981a) introduced a model based on

    the resource and the commitment levels for a channel selection for the firms planning

    to enter in to the export market. This model depicted 108 possible entry decisions

    using different types of export management levels and the commitments level.

    Czinkota and Ronkainen (1988) were of the view that a model of the attributes that

    influenced the basic customer and the industrial international channel options and also

    described that how the channel configurations varied with in the industries or even

    with in the same firm, for the similar product because markets in different nations

    have often had quite peculiar features. The model was called as Eleven Cs model, it

    explained the factors that will determine the channel design any exporter would use.

    These eleven factors of the model mentioned were: customer characteristics,

    communication, cost, control, capability, competition, coverage, capital, culture,

    company objectives and character. According to them, this model was very influential

    on both the development of the new marketing channels and to the modification of the

    channels that already existed.

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    E) Direct and Indirect Distribution Channels:

    It may not be appropriate to view the distribution channels in dichotomous terms. In

    factual terms there are two extreme ends to both the channels, the integrated and

    independent distribution channel. Czinkota and Ronkainen, (1988) model of Eleven

    Cs would prove to be of great help to the major exporters who makes use of the

    factors in the model to develop their own distribution channel by the combination of

    the two extreme channel that is direct and indirect channels. Root (1964), commented

    that most basic differentiating feature for the two, direct and indirect channel is by the

    place where the second is located. Root (1984) classified that if the second channel

    was based in the producers country than it is said to be indirect channel, where as if

    the second channel is located in the buyers country than it is said to be indirect

    channel. To this Lilien (1979) expressed that if the channel has up to 50% equity than

    it is said to be indirect channel and if the channel has more than 50% than it is

    integrated channel. Another approach was given by Anderson and Coughlan (1987)

    defined as the distribution via company owned distribution channel is called as

    integrated or direct channel and if the channel is on the contract basis and an outsider

    to the company than it is called as independent or indirect distribution channel. Stern

    and El-Ansary (1988) stressed the benefit of the direct channel are more than that of

    the independent channel. It will be difficult and costly for a firm to ascertain whether

    the indirect channels are performing up to the levels as specified in the contract in

    case of a marketing strategy, Jensen and Meckling (1976), here the integrated

    channels will be of more useful and helpful in performing the duty, Etgar (1978);

    Keegan (1984); Terpstra (1989). Traditionally indirect channels tend to have more

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    stages in the process of the distribution than the direct marketing, Root (1964) and it

    requires less investment in terms of both the money and in the management time for

    the manufacturing units than their counter part, Angelmar and Pras, (1984); Barsch,

    (1981a). The independent channel of distribution proved to be beneficial in lowering

    the cost of exporting due to the economies of scale, Anderson and Coughlan (1987);

    Angelmar and Pras, (1984). By the use of the indirect channels the manufacturers

    enjoyed higher margins and profits, it was also noticed that utilizing indirect channels

    avoided some of the disabilities of the office politics and achieved action through he

    threats, Anderson and Coughlan (1987).

    Finally presumably, independent channel of distribution is more beneficial than the

    direct as the chances of increasing margins and profits is more, it also helps in

    lowering the cost because of the economies of scale, in case of the direct channel the

    cost increases because of managing them. Williamson (1979) also supported to this

    argument by saying that results in avoidance of the disabilities of the bureaucratic

    government structures.

    F) Key considerations for the successful sales channel:

    It is very necessary for the company to be clear of the goals and objectives of the sales

    channel, in order to have a successful sales channel distribution the company has to

    take care of the following elements:

    Understanding and factoring the needs of the channel partners:

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    It is important to define the objective clearly to the channel partners, indicate the roles

    that they are playing in the channel, and acknowledge them with their responsibilities

    and functional limitations.

    Communicating the goals and benefits to the channel partners:

    The CEO of the company needs to individually communicate to each of the channel

    partner and the companys sales personnel the logic and the purpose behind the sales

    distribution channel and the clear business benefits of the same. The channel partners

    needs to see the improvements in the Return on Investment because of the

    implementation of the same; hence a cost benefit analysis of the company should be

    provided to the channel partners before the implementation.

    Technological flexibility and simplicity:

    It is as important any other factor that the sales portal should be very simple and

    easily usable. The data transfer should be also easy and fast. The speed for the portal

    will be the key aspects for a successful sales channel.

    Companies could benefit greatly if there is a structures approach to implementing

    sales channel distribution.

    G) Resource Based Theory:

    According to Barney (1991, p.102), any firm is said to have a competitive advantage

    at the point when there is an implementation of a value creating strategy which is not

    being in use by any other existing or new competitor at the same time. Adding to this

    Bharadwaj et al, (1993, p.84) commented that this competitive advantage will remain

    sustainable only if the advantage is resisting erosion to the behaviour of the

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    competitors or the business rivals. To this many literatures and authors viewed that

    Resource Based Theory can prove to be very vital when making any firm more

    competitive and allowing the firm to be sustain in the ever growing competition.

    Originally, the Resource Based Theory was introduced and developed by Wernerfelt

    (1984), the attempt to develop the theory was to build a consistent foundation for the

    policies of the business. Over the years many literatures have been developed to this

    foundation and now there is an existence of many substantial literatures. Fahys

    (2000, .99) illustrates the relation ship between the key resources of the firm and the

    role of the management in processing these resources into the positions of a

    sustainable competitive advantage, leading to a superior performance in the market

    place. The model developed by Fahy highlighted some of the important aspects as a

    firms unique collection of resources and capabilities, out of which some possess the

    particular characteristics, barrier to duplication. It also suggested that the Resource

    based theory is different form the other models of the competitive advantage in

    figuring out the internal reasons for the superior firms performance. The potential

    importance of the firms internal and external resources was in existence way before

    the 80s with the economic theory of the impact of the firm heterogeneity on the

    increasing business rivalry and to the attainment of the super profits Chamberlin,

    (1933). Porter (1980) highlighted that the strategic management literature also focuses

    on the firms competitive advantage and the involvement of the firms strength and

    the weaknesses. In any steel company the usage of the resources is very important to

    determine the success.

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    The utilization of the resources s clearly been seen by the number acquisitions done in

    the recent past, Mittals acquisition over Arcelor, was a very well know acquisition,

    the resources being almost doubled and the company have now been rate as the

    worlds number one steel maker. So this clearly demonstrates how resources can be

    vital and the proper usage is still more advantageous. Even the Tata- Corus

    acquisition which is the biggest acquisition in the Indian history, is also just because

    to have better grasp and much more efficiency in the utilization of the resources.

    A resource based model of sustainable competitive advantage in any steel industry:

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    Key Resources

    Tangible Intangible Capabilities

    Value

    Barriersto duplication

    Appropriability

    Management Strategic Choices

    Resource identificationResource development & protection

    Resource Deployment

    Sustainable CompetitiveAdvantage

    Value to Customer

    Superior Performance

    Market PerformanceSales PerformanceFinancial Performance

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    \

    H) The implication of the Value Chain:

    Almost every company is operating on the faster evolutionary tracks and at a greater

    risk than at any other time in the past. Regardless of the industry, the concept of the

    value chain has been predominantly important and has become very crucial than ever.

    So the companys core capability is its ability to continually redesign its value chain

    and to reshuffle its structural, technological, financial, and human assets to achieve

    better and more competitive edge.

    What exactly is a Value Chain?

    In simple terms Value chain means any individual, product or brand that adds value

    whether tangible or intangible, to a product or service that constitutes a value chain.

    The value added to a product or service is basically a contribution of many people,

    corporate seniors or juniors, creditors, share holders, engineers, employees, marketers,

    and channel partners. Some basic products involved in the value chain are capital

    goods, technological evolutions, in sourcing, outsourcing, innovations, in bound and

    out bound logistics and so on. All the persons, the process and the products that

    should generate knowledge and relationship are the assets for the firm; they should

    also generate supply and technologies assets for the firm. All these products, process

    and person of a firm and the human relationships that binds them al together define

    the resource assets of the firm as well as its value chain and which in turn results in to

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    firms competitive advantage, Srivastava et al, (1998). In the notion of the value

    chain it is very important to cover the concept of the involvement of the customers in

    the value chain. The value added to the customers is more useful than a new product

    itself, convenient and state of the art. The experience of co-creating a product along

    with the company is competitive, Prahalad and Ramaswamy (2003). The added values

    to the company are from the insights of the customer interaction and participation,

    having continuous feedback from the customers, customer satisfaction, customer

    loyalty, retention and this result in the loyalty from the customers.

    An example of a Value Chain in a Stainless Steel Company:

    INPUT PROCESSING STEEL MAKING PRODUCT SALES

    THIRD PARTYSALES

    PIGIRON

    21

    IRONORE DRIKILN ELECTRICARCFURNANCE

    PIPESSHEETSCOILS

    CAPTIVECOAL

    IMPORTEDMATERIAL

    IRONORE

    BLASTFURNANCE

    PLATES

    RGIONAL

    DISTRIBU-TION

    LOCALSALES

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    I) Conclusion:

    In the paper above, an attempt had been made to notify the literature discussed on this

    industry. There has been a number of saying on different issues covered in this

    research topic, it was worth noting the saying of different people on the issues like

    Manufacturing Strategy that how important it is for any industry to have a proper and

    well planned manufacturing strategy. It is also very important to have a proper

    execution of the strategy. Further to this, the importance of the product mix in order to

    achieve the set goals of the firm.

    The steel industry exists in an environment in which, over the last 30 years,

    competition has intensified, customer demands have increased and high standards of

    quality and low costs have become the minimum hurdles for the continued growth of

    this industry. From the above literature it has become clearer that how some strategic

    moves can be very useful to become a successful company in an industry. The review

    has examined, in theoretical details, the importance of few strategic terminologies in

    gaining success. Though there was not much literature written or discussed on this

    industry, but the critical analysis was not to insight the negative aspect of the industry

    but was just to provide a frame work in which the steel industry operates.

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    3.0) Research Methodology:

    The term research methodology relates to the development of knowledge and the nature

    of that knowledge, it contains some important assumption about the way in which you

    view the world (Saunders et al., 2007, p.121). The research methodology for this

    research would be well illustrated as more qualitative and less quantitative. This means

    that mostly non- numerical data or data that have not been quantified (Saunders et al.,

    2007, p.608) will be collected to answer my research question. Inductive approach is

    based on a principal of developing theory after data that data have been collected

    (Saunders et al., 2007pg 38).

    The main aim of the research project is to identify a successful strategy for setting up

    a steel manufacturing plant in India.

    In order to fulfil this main aim the following objectives needs to be achieved:

    1. To analyse the steel industry environment in India during last five years.

    2. To identify future Indian steel industry opportunity and threats in international

    market.

    3. To identify the challenges involved in starting a manufacturing unit in India in

    term of human resources, land, capital, technology and find a possible out

    come.

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    4. To identify strategy of companies who are involved in manufacturing of steel

    and study their management and marketing strategy in order to be successful.

    5. To analyse the problem they had faced for establishing themselves as a

    manufacturer and also analyse the current problem they are facing in a current

    market.

    6. To conduct a survey in order to know the consumers expectation and point of

    view when they buy steel product both in national and international market.

    7. To analyse the current customers expectation in international market and draw

    a strategy with the help of survey data.

    8. To study the feasibility of that drawn strategy in order to measure it practical

    acceptance in Indian market.

    Research methodology focuses on to turn a research question in to a research

    objective and aims at getting the research project done more efficiently. It considers

    research strategies, choices, options, time scales and the path of getting the

    information required to have the optimum research done, Saunders et al, (2007, p.

    153). The methodology required for this research project will be greatly in the way of

    interviews and sending emails across to the different companies back in India.

    A) Primary Data:

    Apart from the interviews and the emails, I will try and analyze the manufacturing

    companys data and the will also conduct some surveys with people in the related

    field, which could be done back in India or in some part of the UK. I consider that this

    will be helpful because the information that I pursue is not based on some said facts

    but this information will have a strong ground and will be delivered by those who are

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    a part of this industry, so it will be very helpful to get the information from the mouth

    of the people who are a part of the stainless steel industry. This will help me gather al

    the information required to set up a successful manufacturing unit in India, it will also

    give me the understanding about the industrial issues and the companies approach to

    be tactful and to solve the issues successfully. The main focus will be on clarifying the

    importance of implementing a sales channel and alignment theory, understanding applied

    strategy, getting better acquaintance over the product mix. This research approach will be

    focusing on presenting an information and try to create a theory for relevant framework.

    Interviews: This process is very important to me as all relevant information regarding

    my research topic will be gathered through one to one semi structured interview. My

    research question is based the grounds of fact and not on the assumptions, so having

    conducting the formal interviews will be very helpful, the information that will be

    collected will be through the companies or people in the same field and thus this will

    result in gathering the accurate and perfect information. The questions to be covered

    in the interviews will based on the past and the current performance of the companies

    and the industry as a whole.

    Survey: Surveys would be conducted through email or telephone. The questions

    would be related to customers expectation and criteria they use to purchases. The

    survey will be designed for the people who frequently steel product in different

    sectors. In order to get information close to my research topic the questioners will be

    closed bracket question. The information gathered from the survey would help me to

    form a questionnaire which I intend to use it while interviewing face to face with

    SMEs involved in manufacturing.

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    B) Limitation of Primary data:

    Interviewing company may not intend to disclose some information which is

    important to me and it will be time consuming with some geographical barriers.

    Identification of changes and strategy by a manufacture companies will be a limitation

    of the study, for the respondents it is sometime difficult to identify change and

    strategy from their prospective as it is considered as a part of normal business

    development. Conducting survey will also be difficult as many people may not be

    willing to do so.

    C) Secondary Data:

    For having a theoretical framework, the use of the academic and specific books on the

    industry, journals, magazines, newspaper paper articles, websites and some company

    publications relating to the research topic. The secondary data are both of the public

    nature and private nature and the permission to use the information had been sought to

    ensure that the confidentiality of the material used will not be revealed. Most of the

    data gathered will be quantitative; though the use qualitative data will be there but

    wherever applicable in order to give more in-depth analysis to the research. The

    researcher will try to analyse the gathered information only where it is applicable and

    necessary to validate the arguments for the literature.

    D) Limitation of Secondary data:

    It is very important to have the right and the accurate information for the research to

    be right and more prominent. There is a wide range of information available on the

    internet for the industry. On the other hand there had been very few academic books

    and professional journals have been written that were precisely relevant to the topic.

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    The main problem in gathering this type of information was the accuracy of the data,

    as it could have been out dated for the industry. There was a constant flow of

    information everyday, which made it even more difficult for the information to be

    accurate.

    4) SECONDARY ANALYSIS:

    A) Steel: A Global Perspective

    The years in the recent past have witnessed an unprecedented turmoil in the

    international steel market. This situation in the global steel market could have been a

    result of the distance between the demand, capacity and the production thus leading to

    a fall in the global steel prices. According to IISI, the companies have been selling

    their products way below the actual price just to survive and sustain the competition.

    These practices have disturbed and distorted the international steel markets dynamics.

    On the contrary, it is believed and predicted that this capacity is not fully capable of

    delivering the best quality products, e.g. World Steel Dynamics has claimed that

    only 60% of the global Hot Rolled Coils capacity can satisfy the high end demand.

    The demand for the quality products will continue to grow over the time and the

    excess capacity which is seen in the current markets.

    Real GDPgrowth(Percentage)

    2003 2004 2005 2006 2007

    World 2.5 3.8 3.1 3.1 3.2High IncomeCountries

    1.9 3.2 2.4 2.6 2.6

    OECDCountries

    1.8 3.1 2.3 2.5 2.6

    Euro Area 0.5 1.8 1.2 2.2 2.6

    Japan 1.4 2.6 0.8 1.9 1.9

    USA 3 6.2 4.4 3.9 2.6

    Non OCEDCountries

    3.2 6.2 4.4 4.5 4.1

    DevelopingCountries

    5.3 6.6 5.7 5.2 5.4

    East Asia andPacific 8.0 8.3 7.4 6.9 7.2

    Europe and 5.9 6.8 5.5 4.9 5.0

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    CentralAmerica

    Latin Americaand Caribbean

    1.7 5.7 4.3 3.7 3.7

    Middle East 5.8 5.1 4.9 4.3 4.3

    South Asia 7.8 6.6 6.6 6.2 6.7

    Sub-SaharanAfrica

    3.4 3.8 4.1 4 4.1

    Source: World BankThe last two decade has been witnessing an economic activity as a whole shifting

    dramatically towards the developing world; most of them are now growing even faster

    than the developed nations. This growth momentum has been carried forward in the

    current decade also; in fact the growth in the developing nations has by far outplayed

    the growth in the developed nations. One of the most obvious interpretations for the

    rising economic development of the developing nations is because of the rising

    incomes in this economy. A corollary to the rising income in these regions has been

    the growth in the population which has provided a plentiful supply of cheap labour.

    This in turn has made these nations more attractive to the overseas manufacturers and

    thus has led to an increase in the production activity. The increasing global demand

    for the commodities in general and steel in particular has been a significant out come

    of such a rapid economic changes, mostly in these developing nations.

    It is worth while to notice that a report by WSD claimed that since 2001, the growth

    in the steel market has been declining in most of the mature markets but the Asian

    markets maintained the stability and continued to grow at a steady rate. The main

    reason behind the growth of the Asian markets was driven by the production and

    consumption demand in the Chinese market.

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    Steel Production and Consumption in China

    0

    50

    100

    150

    200

    250

    300

    1995 1997 1999 2000 2001 2002

    MetricTo

    nn

    Produ

    Consu

    B) An Overview: Indian Steel Industry

    The Indian steel industry is almost a century old now, until the nineties, the Indian

    steel industry operated in a regulated environment with insulated markets and large

    scale capacities reserved for the public sector. The government regulated markets

    determined the production and the prices for the Indian steel industry. SAIL and

    TATA Steel were the major producers and the only players during this period in the

    country, TATA steel being the only private player in the sector. The industry took its

    first major step in 1907 with the setup of first integrated steel plant in Jamshedpur by

    TISCO, since than the Indian steel industry has been one of the core sectors in the

    Indian economy and has been playing a significant role in the economic development

    of the country. The nineties was the turning point for the Indian economy and the

    Indian steel industry as India takes the first step towards liberalization. Along with the

    opening up of the economy the steel industry also saw the development of the number

    of domestic players. Local investment started pouring into the steel industry along

    with the foreign capital adding to the fresh capacities. The steel production and the

    consumption which earlier were controlled and governed by the government were no

    longer under the control of the government. Liberalization encouraged the growth of

    the private enterprises that further played a vital role in the growth of this industry.

    During the 90s the production capacities of the Indian steel plants was about 23

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    metric tones, the last decade saw the Indian steel industry integrating with the global

    markets bringing the adoption of the world class technology to produce high quality

    steel for the international standards, this integration has resulted a total investment of

    about 25 billion in the Indian steel industry mostly in the plant equipments. The

    current production has also gone up to 43 MT by 2005.

    1844

    63

    107

    314

    0

    50

    100

    150

    200

    250

    300

    350

    Metric Tonnes

    1951-

    1960

    1961-

    1970

    1971-

    1980

    1981-

    1990

    1991-

    2005

    Steel Consumption over the last 5 decades

    The ending horizon of the twentieth century will go down as one the most turbulent

    phases for the Indian Steel industry. This phase witnessed many changes in the steel

    arena, transformation of the self contained national markets in to a linked global

    markets and making the competition more fiercer, the supply went on increasing

    resulting in no real appreciation of the steel prices in the international markets and

    simultaneously increasing the cost of the inputs and the raw materials, because of the

    competition and making the companys product to speak for themselves. All these

    resulted in a shock for the Indian steel industry as it had been operating in the

    protective environment. There was a downturn in the Indian steel industry during the

    mid nineties and the early 2000s. The main reasons for this downturn were Demand-

    Supply mismatch and unremunerative prices. But the industry only to recover in 2002

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    and was the beginning to get back on its feet given the strong domestic economic

    growth and the increasing demand in the global markets. Consequently, the Indian

    steel manufacturers were in need of an effective forward looking strategy that would

    ensure their survival, sustainability and the growth. Formulation of the strategy that

    would successfully take on to the market forces and would help in providing

    sustainable competitive advantage that requires an effective understanding of the steel

    scenario in the international global markets. But today, India produces international

    standard steel in almost all the grades and varieties and does a net export resulting in

    the economic development.

    C) The Indian Steel Industry: An Appraisal

    The Indian steel industry is derived of the mainly three groups; primarily of the

    wholly integrated steel producers which comprises of Steel Authority of India (SAIL),

    Tata Steel and Rashtriya Ispat Nigam Limited (RINL). The capacities of these group

    ranges between 4Mt to 5Mt. At the secondary level the group consists of Jindal

    Group, Essar and Ispat Steel. These companies fall in to the secondary level because

    their capacity range is between 1Mt to 2Mt. These two groups together hold a total of

    about 70% of the steel capacity in the Indian steel industry. Finally, the third (tertiary)

    group which comprises of the mini steel producers, using electric arc or induction

    furnaces and which are very small in size. These three sectors together contribute only

    about 2% share in the global or international trade, making India the 10th largest steel

    producer in the world. After the passage of the initial stage of stabilization following

    the economic reforms and the liberalization of the 1991, the industry observed an

    increase in the growth of about 22% and 14% during 1994-1995 and 1995-1996

    respectively. The following year however witnessed a slow down in the economic

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    activity affecting almost all the industrial segments, leading to a steep drop in the

    growth of the steel consumption, just about 4% in total. During the same period the

    availability of the steel products in the market was growing rapidly which in turn

    resulted in the price drop for the steel products. The import in the steel industry

    started to grow and slowly the volume of imports went up very fast which pulled

    down the domestic prices. After the liberalization the Indian steel industry had by far

    seen improvements in the operating parameters but still they were not enough to

    overcome the problems of low productivity both in terms of labour and equipment.

    Finished steel Production and Consumption

    0

    5

    10

    15

    20

    25

    30

    35

    40

    2000 2001 2002 2003 2004 2005

    MetricTo

    nnes

    consprod

    The report above highlights that the production and consumption trends in the

    domestic industry, it shows that the performance of the steel industry is constantly

    improving. The consumption is growing along with the growth in the production,

    though the later is low comparatively.

    D) Industry Showcase:

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    Source: JPC/Internal

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    The investment in the industry went up to about 25 billion because of the projected

    demand for the steel in the economy by the terminal year of the planned Ninth Five

    year plan. The demand projected for this period was about 38mt. Result of this five

    year plan the installed capacity of the industry went up to about 35mt but the steel

    consumption during the same period was stagnant. The consumption for the finished

    steel did go up but was only marginal over the last five years. The following chart will

    pay attention to the level of the output laid down by the big players in the Indian Steel

    industry:

    crude steel production

    0

    5

    10

    15

    20

    25

    30

    35

    40

    others sail Essar Ispat JVSL RINL TISC

    percentage

    SOURCE: JPC/ Internal

    The graph above gives a clear picture of the production and consumption of the Steel

    products in the Indian Steel Industry.

    The performance of any industry can be measured by some of the important indices

    such as Debt Equity Ratio (D/E), Return on Net worth, Net Sales/Total Assets and

    Net Profit/ Net Sales, which depicts the clear picture of how the industry is

    performing. The Debt Equity ratio for the steel industry is seen in the rising trend

    from 2.13 to 2.30 in the last four years. This reveals that the industry is performing a

    balancing act an increasing debt burden and becoming more leveraged. The industry

    Company 04-05(MT)

    SAIL 12.46

    TISCO 4.10

    RINL 3.45

    ESSAR 2.36

    ISPAT 1.99

    JVSL 1.85

    OTHERS 8.61

    TOTAL 34.82

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    does reveal an improvement in the Asset Turnover ratio (Net Assets/ Total Assets)

    from 0.42 to 0.52, which shows that the industry is performing in upward trends and

    is utilizing its assets more efficiently. The financial performance of the Indian steel

    industry just cannot be explained with the liberalization and the globalization of the

    economy. The improving performance of the Indian steel industry can be observed by

    the rising share prices of the Indian steel companies. (See Appendix 2)

    The impressive performance of the Indian steel companies started in the early 21st

    century which continued to show the ability in the following years as well (See

    Appendix 3). Following the bad times in the year 2002-03, the industry recovered and

    is now extremely strong and has a very good financial position because of the

    increasing global prices and continued demand for the steel. From many years in the

    past the steel industry in the world did not receive much attention from the investment

    community which adversely affected in the global steel prices, but now in the recent

    past the industry has been given much attention and investment community increased

    the inflow of the investment resulting in a complete makeover of the world steel

    industry. The Indian steel industry has also benefited from the investment community

    as the industry could see the amount of investment made in the steel sector did

    increase rapidly, which is reflected in the rapid increase in the market capitalization of

    all the major steel producers in the country, which can be noticed in the following

    information in the form of a chart:

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    Renewed Investment in Indain Steel

    0

    100

    200

    300

    400

    500

    600

    Sep-98

    Mar-99

    Sep-99

    Mar-00

    Sep-00

    Mar-01

    Sep-01

    Mar-02

    Sep-02

    Mar-03

    Sep-03

    Mar-04

    Sep-04

    Mar-05

    Sep-05

    Year

    RupeesInBillion

    Source: CRIS INFAC Combined market capitalization of all the steel producers

    The improvement in the Indian steel industrys performance is seen mainly after

    2003-04, which was mainly due to the increase in the investment in the world steel

    industry resulting in the increase in the steel prices and also in the increase in the

    amount of exports and the increasing demand in the domestic market.

    The Export and Import in the Indian Steel Industry:

    The prime reason for a better performance in the Indian steel industry is because of

    the increase in the exports and decrease in the imports:

    Export of Steel:

    Year Finished Steel (Qty in MT)

    2001-02 2.704

    2002-03 4.506

    2003-04 4.835

    2004-05 4.381

    2005-06 4.225

    Source: JPC

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    The Indian economy allows frees export of steel. Advance Licensing Scheme allows

    free imports of the raw materials if the raw materials are used for the purpose of

    exports; this encourages export for Indian manufacturers.

    Import of Steel:

    The amount of steel imported in the Indian market is about 1.5 Million Tonnes

    annually. The last four year import of the finished steel is as follows:

    Year Qty in MT

    2001-02 1.271

    2002-03 1.5102003-04 1.540

    2004-05 2.109

    2005-06 2.700

    Source: JPC

    E) Analysis of Indian Steel Industry:

    The Indian steel industry has been in to practice since a very long time; there have

    been a number of changes in this industry in order to make it more effective and better

    in all the terms. From the ancient ages the steel industry has been the back bone of the

    Indian economy and has always played a very important in contributing towards the

    growth of the economy. Now let us try to analyze the industry with the help of SWOT

    analysis:

    1) Strengths:

    The nation is very rich in the mineral resources; there is an abundance of iron ore,

    coal and many other resources in the country. The country is the fourth largest nation

    in terms of the reserves for Iron ore in the world. It reserves for Iron ore amounts to

    about 10.3 billion. The availability of these raw materials helps the prices for the raw

    material to be cheap or comparatively cheaper. The country is very vast and has big

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    pool of human resource; this helps the country to get the best technical manpower for

    the manufacturing set up. The gathered information states that the country is the third

    largest in terms technical manpower in the world, which is followed by United Stated

    and Russia. The Indian steel industry has comparatively low labour cost considered

    the amount of skills. This labour is low per unit considered the quality of these

    workmen. All these suffix ads up to enormous amount of savings which helps in

    reducing the production cost as compared to many of the advanced countries. Having

    a very vast geographical dynamics, India is very rich in resources and has a vast

    domestic market to be covered; Indian steel industry can overcome the challenges

    successfully.

    2) Weakness:

    On one side the Indian steel industry seems to be very strong but on the other side of

    same coin there are some weaknesses which if not taken proper care can ruin or

    damage the whole industry. There are some deficiencies in the quality and the

    availability of some of the important raw material for the steel production which are

    not easily available in the country, e.g. high ash content of the indigenous coking coal

    adversely affecting the production. Besides these there is a major problem of getting

    some of the essential raw material like Nickel and Fero molybdenum which are the

    base for some of the steel products. Indian steel industry does not only suffer these

    problems but there are some more weaknesses related to the system in the country.

    This is a capital intensive industry where a high amount of initial investment is

    required and the returns are expected after a few years only. The Indian companies are

    charged an interest rate of about 14% on capital which makes it even more badly

    where as on the other hand in the countries like U.S and Japan has 6.4% and 2.4%

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    respectively. Every coin has two sides, so it is same with the Indian steel industry. On

    one side it has an advantage of having a very good work force but on the other hand

    the industry a problem of having low labour productivity. The average productivity of

    an Indian labour is about 75 t/man/per year for SAIL and TISCO has an average of

    about 100 t/man/per year, where as the production for POSCO a Korean company is

    about 1345 t/man/per year and a Japanese company NIPPON has about 980 t/man/per

    year. This gives an idea of the problem of low labour productivity. The Indian steel

    industry also faces the disadvantage of having a high administration cost, it has a high

    cost for the essential inputs like electricity which accounts for about just over 45% of

    the total cost. In USA, the average cost for a unit of electricity is about 3 cents where

    as in India it is about 10 cents for the same amount of electricity. There are a few

    more challenges for India like the competition for providing a better quality and the

    increasing prices for coking and non-coking coal, which adds to the list of challenges

    in front of Indian steel industry. The problem for better infrastructure like road, bigger

    and better ports etc. lack of investment in Research and Development. Low quality of

    steel and steel products because of the non availability of better raw material.

    Increasing taxation has now become major burden for the manufacturer in this

    industry.

    3) Opportunities:

    India is known as the land of villages, in India about 70% of the population lives in

    rural areas. There are plenty of areas which need attention, these areas in need of

    development like improvement in the transportation system of the country, which will

    require a huge amount of consumption of steel products. The opportunity for the

    Indian steel sector lies here as in India almost all the sectors have enormous potential

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    for the consumption of the steel products. In order to reach or race up with developing

    countries India has to increase the steel consumption level, which can be

    demonstrated in the following table:

    Region 1999 2000 2001 2002 2003 2004

    China 103 111 136 163 178 194

    OtherAsia

    93 99 98 103 104 104

    Europe 368 383 371 364 370 379

    NAFTA 349 361 311 306 308 308

    Others 72 77 79 77 78 80

    World 133 142 143 150 155 160Source: IISI, Brussels

    Even to reach the developing economies or to compare with the lately developed

    economies like China, India will require increasing the consumption level by a

    quantum.

    Booming Sectors:

    Indian economy is the second fastest economy growing in the world, which is next to

    the Chinese economy. Almost all the sectors in the Indian economy are booming but

    these sectors still have not been re designed or re developed. The sectors like

    Automobile, Engineering, Packaging, and few others have a huge potential for the

    consumption of the steel products. New and better steel products will be useful in

    improving the performance, simplifying the manufacturing process and increasing the

    reliability with in these sectors. There is an immense amount of potential for the steel

    consumption in the different sectors of the country only if the manufacturer of steel

    products improves the quality, durability and performance of the steel products, with

    bearing in mind the cost for the end user of these products. In an era of the ever

    changing technology the Indian steel manufacturer should keep the updates of the

    latest technology in order to enhance the quality of the steel products which will be

    useful in these applications. Producing and supplying the high quality of steel in the

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    required specification by the Indian steel manufacturers at the lowest possible cost

    will ensure an increase in the steel consumption in the country, hence this will reduce

    the need for the fabrication of the steel products which will help in reducing the cost

    for the steel products. For instance, some precoated sheets can be used for the

    manufacturing of the food processing machineries, electrical equipments and

    transportation.

    Export Market:

    It is believed that the future for the world steel industry is improving. There is a

    forecast which states that the world steel consumption will double in the next 25

    years. The improvement in the quality of the Indian steel makers along with the

    competitive advantage of the low cast will surely be helpful in establishing and

    controlling the export market.

    Threats:

    Stagnant growth:

    The linkage between the growth of the economy and the growth in any of its sector is

    very strongly related. The Indian steel industry is no exception to it. During the period

    between the 1970s and the 1990s was same as the economy which was very slow.

    The slow growth in the economy and the steel industry enhanced the existing firms to

    be envy of each other. Result of this, the Indian steel industry was suffering from the

    price wars, which did not do any good to the industry and the economy of the country.

    Substitutes:

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    One of the most attractive sectors for the Indian steel industry is the automotative

    industry; the entry of the plastic components will result in decrease in consumption of

    the steel products. In the automobile industry the only material that can take over the

    steel usage is aluminum. The only thing that allows steel to sustain in the automobile

    industry is because of the cost of electricity for the extraction and purification of

    aluminum in India weighs higher than of the steel. There are some areas where the

    usage of steel has already been replaced like railways sleepers, large diameter water

    pipes and domestic water tanks.

    Many times the changes in the technology force the industry to change, India is a

    developing country and it has an expensive capital. If the technology changes than the

    technology becomes obsolescence and this becomes a major threat for the steel

    industry. The purchase quantity for the steel products depends on the requirements for

    the end-user. The price is sensitive and buyers tend to buy when there are discounts.

    The integrated steel manufacturers are often affected by the volatility in demand

    because they are unable to tune their production line with respect to the market

    demand fluctuations. The few other threats for the Indian steel industry could be, the

    high quality of products from the developed nations which could affect the domestic

    manufacturers and would decrease their market. On the other side there would be a

    threat from these developed nations as they would dump their products in to the

    country and would affect the countrys market. The problems of getting much

    financial help from the institution as in the past there was no investment in this

    industry, taking the fact in to consideration that the investment in this industry in too

    high.

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    F) Transformation strategy:

    The SWOT analysis for the Indian steel industry helps in understanding the current

    position of the industry, it also helps in knowing what is required by the industry.

    After analyzing the Indian steel industrys strength, weakness, opportunity and threats

    and also the experiences of the other manufacturers of steel of the world would be

    helpful in making a turnaround strategy for the success and the growth of the Indian

    steel industry. The aim of the strategies would be to gain maximum benefits from the

    strengths, also to reduce or decrease the adverse effects of the weaknesses and also to

    turn these weakness into the strengths. To convert the opportunities in to a real time

    situation and make the most out of it, finally knowing the threats and be prepared in

    advance to face them and combat these threats. Thyssen Krupp Materials (UK) Ltd,

    gave their view for stainless steel product mix, it has higher resistance to corrosion in

    any environment whether man made or natural, to have proper material it is important

    to select proper type and grade of stainless steel for a particular use. The presence of

    Chromium forms a layer of Chromium oxide (Cr2O3) mixed with oxygen. This layer

    is very thin and this helps for the metal to be shiny, but the layer caused is impervious

    to water and air, protecting the metal from beneath. Stainless Steels resistance to

    corrosion and staining, very low maintenance and this makes the metal host for many

    commercial applications. The product is available in many forms like Sheets, Bars,

    Pipes, Tubes, and Flanges useful in many different applications.

    Stainless Steel metal is 100% recyclable, actually over 50% of new stainless steel

    materials are made from the recyclable scrap, which makes the metal in some way an

    eco friendly material.

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    5)PRIMARY RESEARCH

    The research conducted in this section tends to be actual and factual in nature, which

    proves to be the support for the information gathered from the journals, books,

    internet and other forms of secondary sources. The interviews conducted and e-mails

    sent across within this framework were largely centered to the strategy and their

    experiences in the segregate fields:

    A) Interview with Mr. Jason Katplan, Senior Analyst, CRU, London.

    In the year 2002-03 the price for the nickel on the commodity market was trading

    between 8000 to 10000 points, these prices reflect a lot about the positioning and the

    trading conducted on the Nickel, on the commodities market.

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    The following year showed an improvement in the prices for the Nickel on the

    commodity market, the demand for this commodity went on increasing, it was seen

    that there was a huge amount of investments coming in to the commodity.

    As the demand was seen increasing for the stainless products, there was seen a

    shortage for the supply of the Nickel. There is an indirect co-relation between the

    demand and supply, because of the increasing demand for the stainless steel products

    the prices for Nickel were increasing enormously.

    Further more during the early years the investors were not interested in investing in

    the commodity traded in the market and did not show any interest in them. Due to the

    lack of institutional investors, hedge funds and equities in the industry and in the

    commodity, the trading prices for the Nickel did not see any transformation in their

    prices.

    During the years 2004-05 the demand for the stainless steel products went on

    increasing through out the world, mostly developing economies and which was lead

    by the Chinese economy.

    The Chinese economy increased their consumption for the stainless steel products,

    which resulted in the shortage of supply of these products in the world, resulting in an

    increase in the prices for the Nickel on the commodity market.

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    Nickel Prices

    0

    10000

    20000

    30000

    40000

    50000

    60000

    Jan-02

    May-02

    Sep-02

    Jan-03

    May-03

    Sep-03

    Jan-04

    May-04

    Sep-04

    Jan-05

    May-05

    Sep-05

    Jan-06

    May-06

    Sep-06

    Jan-07

    May-07

    Source: LME

    Stainless steel contains a high percentage of Nickel, Molybdem and Chromium. But

    steel prices are mostly affected by the prices of Nickel only and this is because nickel

    is the only material traded on the commodity market. The other raw materials does

    not have any market demands.

    At the start of the financial year 2007 nickel has been trading at the historic high of

    over 50000 points on the LME index

    The impact of this big investment in a very short period was huge and steel prices

    became more volatile, to an extent it was a speculation created by some institutional

    investors, to avoid all these practices LME came in to the picture and changed the

    guidelines for the new investment in this industry.

    These investors started moving their investment to a different industry and thus there

    was an enormous amount of withdrawal of money from the industry, which resulted

    in the felling of the prices on the commodities market.

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    The growth of the steel industry will increase and will sustain the competition in the

    long run, because of the nature of the steel products there is a benefit to the steel

    industry as in there is no alternative or substitute to the steel products. Also the

    industry is diversifying, there are better products offering, different forms and

    specification of products are offered. Technology intervention has made it possible to

    have better product mix, having galvanized sheets, coils, flanges etc which enables

    todays manufacturer to increase their sales nationally and internationally.

    The steel industry is more of cyclic in nature, the demand for the steel products is

    growing at a faster rate; for example the demand for the steel products grew to about

    15% compared with the demand last year, in 2007 it has already crossed 5% demand

    over the demand for the year 2006. This clearly states that the industry is in the

    growing phase and will continue to grow in the long run.

    B) Interview with Mr. Mukesh Chandan, managing director for Chandan Steel

    Limited, India.

    To be successful as a manufacturer in the steel industry, it is very essential to have the

    best quality products with the optimum performance.

    Indian market is a very price sensitive market, where a small movement in the prices

    for the commodity can have drastic changes on the whole industry and the products.

    Stainless steel does get affected with the volatility and the movements in the prices of

    Nickel on the commodity market. But these movements in Nickel prices have no or

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    less direct relation with Steel products. The manufacturers in the developed markets

    do not get affected with the movements in the Nickel price as they are based on the

    long term contracts. On the other hand, the immature markets do not even stand the

    volatility of these changes in the prices.

    The cost involved in this project is very high. The setting up of the steel

    manufacturing unit is a long gestation project. The project involves a high input costs

    along with high variable cost.

    In India the steel industry used to be operated in a controlled market, but after the

    liberalization and the opening up the economy the regulators for the industry have

    minimized.

    The need for diversification is very much seen in this industry. Manufacturers now

    should not only see the quality as one of the major asset but also the cost and the

    margin in terms of increasing their sales nationally and internationally.

    Different products offering is also the way to be successful, as the demand for the

    steel products has been increasing in the Auto industry in the recent past,

    manufacturers should now concentrate on making more improvised products for the

    construction, railway, processing and fabricating industry which could be the way to

    become successful in this industry.

    C) An e-mail sent to Mr. Jitendra Kanungo, purchase manager of Ramani Steel

    House, India.

    The email sent to Mr. Jitendra Kanungo did help in establishing some very crucial

    facts about how the Indian steel market is been operating, what factors will be

    required in or order to be successful. The information also gave light to the underline

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    factors of how manufacturers can increase their national and international sales by

    making a better and efficient product mix.

    The most successful ways of increasing your national and international sales is to

    maintain the highest quality standards. There should be some very important links

    between you and your sales channels. In todays competitive environment it is very

    difficult to survive not only on the quality standards but also on the cost effectiveness

    of the companys offerings,

    Further it is essential to have good stock distribution facility through out the country,

    the delivery standards to be more feasible in terms of changes and specifications

    required by the customers.

    In the stainless steel industry, the final products have a very high impact on the

    customers. The need for the better product mix is seen in the market, as the steel

    products are further used for fabrication, processing and ascertaining. This shows the

    need for diversification still prevails in the industry, as different it will be helpful for

    development of new long products for construction, heavy plates for Ship building,

    different alloys and Nickel mix which will be helpful in managing the company in

    good or bad times.

    Taking in to consideration the raw material for the production of the steel products,

    the manufacturers have now become more cautious of the volatility with the prices of

    the Nickel in the market.

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    The relation between Nickel and Stainless steel in direct because stainless steel

    products have the content of nickel in high amount, and Nickel is the only material,

    compared with the other ingredients of Steel, which is traded on the commodity

    market.

    Till the early nineties, the steel market was operating in the regulated market but with

    the opening up of the economy the regulated market was eroded and there was no

    monopoly left in the market. Many private manufacturers did enter in to the market

    and established new competition in the market, thus giving better products, quality

    and prices.

    LME has always played a vital role in regulating the Nickel prices on the commodity

    market. But there has never been a direct impact on the steel manufacturers as the

    LME guidelines restrict themselves to Nickel and other related commodities. Only the

    changes in Nickel affect to some steel products and that is what major steel

    manufacturers were worried about. The growth in the steel industry is enormous;

    almost every nation requires stainless steel products in order to make their economy

    more developed and sustainable.

    D) An e-mail sent to Mr. Robert Howson, Senior Analyst, MEPS (International)

    Ltd. UK.

    According to Mr. Robert Hobson, to become a successful manufacturer in the global

    steel industry it is very important to maintain good customer relationships in the local

    market, maintain the quality levels to the highest standards. This will enable the

    manufacturer to establish a distribution network with the Trading companies in the

    international market, thus it will help in increasing the sales.

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    The fall in the price of the Nickel on the commodity market will have a dramatic

    effect in the stainless steel market as the Nickel content in the stainless steel product

    is high, so the impact of the change in the price of Nickel is directly related to the

    stainless steel prices. The steel market does not operate in a controlled environment,

    though there are direct implications of the LME (London Metal Exchange) on Nickel

    which is very important material in the stainless steel.

    There are various stainless steel products which are performing better, for instance, in

    2005, the demand for steel flanges was almost doubled the demand in the previous

    year. In the coming years, Steel flanges, Sheets, Coils, will tend to have more demand

    because of the resistance quality and the multiple usages in different sectors like

    automotive, appliances, agricultural equipment, etc.

    In every industry the need for diversification and expansion is always there, the steel

    industry is also running through the same phase and it needs product diversification.

    In the near future the industry will be leaning towards the flat rolled products as the

    usage for these products is there almost in every sector in the economy.

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    6) ANALYSIS:

    The primary information gathered provides an insight to the secondary information

    and reveals the fact about the world and the Indian steel industry dynamics. The

    research conducted in this paper explains, how the Indian steel industry developed

    since the liberalization policy of 1991. The research does give light to the growth for

    the steel industries in the world but still the need for the steel manufacturer is strongly

    felt in the Indian economy and there are many challenges in front of the Indian steel

    manufacturer which needs to be taken care:

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    The country has a shortage of the supply of the important inputs which tends to be the

    biggest challenge for the steel manufacturers. The government policies on the import

    of raw material levy heavy taxes, which becomes a big burden on the manufacturers

    in the country.

    The steel production in the country is way behind the other developing nations, for

    example: china produced about 349 million tons of steel in 2005, where as India could

    produce only 34.9 million tons during the same period. This clearly portraits that

    though the Indian steel sector has been developing but still it is way behind in the

    international competition.

    In all the interviews and the mails one thing is very clear that Indian steel industry

    needs to manufacture more diverse products, different ranges of products like flat

    rolled bars, sheets, galvanized coils, high percentage alloys and so on to compete in

    the international markets. But again, Indian steel manufacturers face the problem of

    making better products because of not having upgraded technology. So the Indian

    steel manufacturer has to import the technology which results in the price increase,

    because of this price hike the Indian manufacturer loses its competitive advantage of

    low cost and hence the Indian manufacturer loses on its sales. Thus, this is leading to

    become more vicious circle for the Indian steel manufacturer.

    Mr. Robert Hobson did mention that in order to increase your national and

    international sales it is very essential for the steel manufacturer to have strong

    customer relationships with the local customers, and also establishing strong links

    with the Trading companies in the international markets.

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    7) CONCLUSION:

    It is rather difficult to set a particular frame work for the success of any manufacturer

    in the Steel industry, as any industry has a political and economical influence on its

    operations. Before liberalization, there was a huge political influence over the

    working of the Indian steel industry as it was operating in a controlled and protected

    environment. However, to an extent the success and the failure of a company depends

    on the strategies executed by the management team.

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    The Indian steel industry is one of the oldest industries in the history of the Indian

    economy. Since the inception, there has been enormous development in the industry.

    The growth in the industry was clearly visible but the Indian steel industry was not

    only behind the developed economies but was behind the lately developing economy

    and its competitor, China. During the year 2004, China had enormous demand for

    steel products and the imports were way too high. But, by the end of the following

    year, China became one of the top steel producers in the world. Still India cannot

    compete with the amount of steel produced in china. The steel industry from the

    ancient times has predominantly remained technically and production driven, India

    sadly lacks in both of these segments. There are many reasons for this poor

    performance, there are very few big manufacturers in the Indian steel industry, the

    product offering from these manufacturers have been limited, no diversification is

    seen in their offerings and finally the weak link between the manufacturer and the

    customers i.e. weak sales channel.

    Low Profile on Product Range:

    Today the Indian steel industry is operating at high level of business complexity, there

    is the need to eliminate all these complexity and focus on some selected product and

    markets to achieve success as in any other industries.

    There are hardly any different products offered by the Indian steel industry than the

    products that were offered during the inception of this industry. Todays manufacturer

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    makes the same sheets, HR (hot rolled) coils, CR (cold rolled) coils, and so on. There

    has been no diversification in the range of the products offered by them. From the

    research it is known that the demand for the flat rolled products has been increasing

    over the last few decades, India still does not produce them in huge quantity because

    of very few manufacturers in this stream. India is known as best place for

    manufacturing from the in the eyes foreign companies, because of the advantage of

    cheap labour in the world. Though India has an advantage of labour, still it remains

    ineffective in terms of producing different, better and quality goods. The main reason

    behind this is lack of technology and manufacturing support given to the Indian

    companies. The cost of raw material is increasing sharply, over the next few years this

    sharp price rise will continue. Not having different ranges of products for the

    customer, which does not allow the manufacturer to remain in stable conditions in

    times of ups and downs.

    Other thing that keeps the steel manufacturing worried is the hike in the prices for the

    raw material. In the recent past there has been a tremendous rise in the raw material

    prices for the steel products. Nickel is one of the major ingredients for the stainless

    steel products, the research conducted shows that during the recent years it has

    increased about 200%. Meps (international) revealed their view on the stainless steel

    products as the Nickel content in them is very high, as this material is more volatile;

    manufacturers are tending towards the products whish has less Nickel content.

    Hence, this is the time for the manufacturers to start diversifying their product mix

    before it is too late.

    Establishing Proper Sales Channel:

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    After the production activity comes distribution, producing finished goods in the best

    possible manner and having no sales is of no good. A manufacturing company cannot

    increase their sales unless they have a proper and well established distribution

    channel. Of late, the Indian companies have realized the importance of the sales

    channel, which can be seen by the recent Mergers and Acquisitions between

    international companies, for example; TATA Steel with Corus Steel, UK is one of the

    biggest acquisitions in the history of Indian companies. Mr. Robert, Meps, mentioned

    that to become successful it is very essential to have well established network with

    trading companies in the international market. A manufacturing unit, in order to be

    competitive and successful should not only have a proper strategy but should also

    execute it in the best possible way.

    Since the introduction of the first steel company in India, it has come a long way but

    yet this is not the end of the route and has to travel a lot more. To travel the rest of the

    journey successfully the government has to encourage more entries in to the steel

    market.

    8) RECOMMENDATIONS:

    India is rich in mineral resources. The government of India should help in developing

    the raw material resources in order to make sure maximum supply of good quality raw

    materials. It should make certain that the resources are