34
8/21/2019 A New Generation of Business Analytics (269700094) http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 1/34 CONFIDENTIAL AND PROPRIETARY This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates.  All rights reserved. Lisa Kart @Kart_Lisa A New Generation of Business Analytics

A New Generation of Business Analytics (269700094)

Embed Size (px)

Citation preview

Page 1: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 1/34

CONFIDENTIAL AND PROPRIETARY

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that isconfidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Lisa Kart

@Kart_Lisa

A New Generation of

Business Analytics

Page 2: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 2/34

1 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

We Live In A World Of 50%

Page 3: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 3/34

2 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

of the interest inand responsibility for

information and analytics

coming from business leaders

Leader

Page 4: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 4/34

Market

of technologydecisions will be m

business

Page 5: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 5/34

4 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Information

of data soare ex

Page 6: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 6/34

5 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

1. What Are The Dilemmas Facing Information and A

Leaders Today?

2. What Can We Do About It?

Key Issues

Page 7: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 7/34

6 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

3 Dilemmas

vs.

decentra

uncerta

sharin

centralized

certainty

protecting

Page 8: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 8/34

7 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 9: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 9/34

8 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Bimodal IT Means You Have Two Modes of Oper

Page 10: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 10/34

9 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Gartner Predicts

45% of organizations already havebimodal capability

By 2017, this will grow to 75%

Page 11: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 11/34

10 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 You Don't Need a Lot of Resources

• 100 year old manufacturing company

•2 data science interns

• Exploration of the data

• Found 13 factors to drivelower cost and higher process efficiency

Page 12: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 12/34

11 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Decisions Under Uncertainty

Collect more information• Try to change the initiative

• Delay the decision

• Try to avoid the situation altogether 

Page 13: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 13/34

12 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

• Large North American

Improve credit line incr• Hired a service provide

POC as "gain share":

 – Low upfront risk, cost

Wildly successful• Internal advanced ana

 You Can Operate in Stealth Mode

Page 14: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 14/34

13 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 15: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 15/34

14 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Big Data Platform

Platform A

Functionality

Standards fordata exchange

Cost

Platform B

Functionality

+200 standards fordata exchange

Cost +10%

Page 16: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 16/34

15 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

 You Do Need to Convince Your Toughest Skepti

• U.S. trucking & logisticscompany

• Optimizing routingand scheduling

• Dispatchers weren't boughtinto the solution

• "Dispatch game"

• "Dispatch Analysts"

Page 17: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 17/34

16 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 18: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 18/34

17 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 19: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 19/34

© 2014 Gartner, Inc. and/or its affiliates. All rights reserved.

Trust18

Consent

Intent

Page 20: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 20/34

19 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 21: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 21/34

20 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Ownership Stewardship

Control Curation

Securing Sharing

Governance Enablement

Legalities Ethics

Page 22: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 22/34

21 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Gartner Predicts

More than 75% of chief data officewill not report to the CIO or other leader.

Page 23: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 23/34

22 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Change the way we

measure and manage

Page 24: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 24/34

23 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Spending less on technology

and services from IT

Ontime

Onbudget

Uptime

Page 25: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 25/34

24 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Financial Goa

StudentEngagement

LearningOutcomes

ResearcExcellen

Reduce Process

Complexity

Fi d th O t iti t M k B tt P di ti

Page 26: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 26/34

25 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Enrollment HR

Risk

Lots of Data

Operations

"Signals" in the Noise

Financ

CRM

Operational Tactical Strategic

Complex

Find the Opportunities to Make Better PredictionDecisions

B ild B O t

Page 27: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 27/34

26 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

BUY

OUTSOURCE

BUILD

via tools

packaged apps

service providers

1. Requires in-house skills

2. Analytics is differentiator 

3. Agility & control are key

1. Best ease-of-us

2. Often "good en

3. Best time-to-so

4. Little differentia

1. In-house skills not avail

2. Packaged apps not avail

3. Give up IP for sake of speed

Build vs. Buy vs. Outsource

Ke Takea a s

Page 28: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 28/34

27 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Shifts in the market are giving rise to dilemmas facing IT leadinformation & analytics

 – Centralization vs. decentralization  – bimodal approach – Uncertainty  – experiment, options

 – Share vs. protect  – not about power but enablement, think about eth

Focus on use cases, business problems, evangelize and get

 – Identify the stakeholders in your organization that need to be convin

of analytics

 – Choose quick wins or high impact

 – You can get started with limited resources

This is an enterprise issue. Plan your alliance with the busin

Key Takeaways

Page 29: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 29/34

28 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Page 30: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 30/34

CONFIDENTIAL AND PROPRIETARYThis presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that isconfidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates.

 All rights reserved.

Lisa Kart

@Kart_Lisa

Thank you!

All 4 Types of Analytics Capabilities Ultimately U

Page 31: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 31/34

30 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

All 4 Types of Analytics Capabilities Ultimately Uto Drive Insights and Better Decisions

Human Input

Data DecisionPredictive

What Will Happen?

Diagnostic

Why Did It Happen?

Descriptive

What Happened?

Prescriptive

What Should I Do?

Analysis

Decision Automation

Decision Support

Three Core Skill Areas Are Needed

Page 32: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 32/34

31 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Three Core Skill Areas Are Needed

DataScience

ITSkills

BusinessSkills

 Ask Good Questions

Decision MakingTransparent Versus

"Black Box"

Which Anal

Data Exploration

High- PerformanceComputing

Build, Buy, Outsource

Feature En

Know the Constraints(E.g., Legal, Ethics, Marke

Data Governance

Deployment

Recommended Gartner Research

Page 33: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 33/34

32 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Extend Your Portfolio of Analytics CapabilitiesLisa Kart and Others (G00254653)

An Eight-Question Decision Framework for Buying, Building Outsourcing Data Science Solutions

 Alexander Linden and Lisa Kart (G00258056)

Organizational Principles for Placing Advanced Analytics andScience Teams

 Alexander Linden and Others (G00255555)

Magic Quadrant for Advanced Analytics PlatformsGareth Herschel and Others (G00270612)

Emerging Role of the Data Scientist and the Art of Data ScienDouglas Laney and Lisa Kart (G00227058)

Recommended Gartner Research

For more information, stop by Gartner Research Zone.

Recommended Gartner Research

Page 34: A New Generation of Business Analytics (269700094)

8/21/2019 A New Generation of Business Analytics (269700094)

http://slidepdf.com/reader/full/a-new-generation-of-business-analytics-269700094 34/34

33 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

Recommended Gartner Research

• Predicts 2015: Power Shift in Business Intelligence & AnaWill Fuel DisruptionJosh Parenteau et al (G00270932)

• Bimodal IT: How to Be Digitally Agile Without Making a MeMary Mesaglio, Simon Mingay (G00268866)

• Redefine, Reorganise, Revamp and Rebrand Your BICC toFocus to AnalyticsJosh Parenteau & Ehtisham Zaidi (G00270091)

• How To Be Agile With Business Analytics Alan Duncan, Alex Linden, Thomas Oestreich (G00270535)

For more information, stop by Gartner Research Zone.