The powerful role of technology to drive clarity, control, and confidence

A NEW PARADIGM FOR PROFESSIONAL SERVICES OPERATIONS:

DYNAMIC RESOURCE OPTIMIZATION

FOR PROFESSIONAL SERVICES FIRMS, IT IS TIME FOR REAL TRANSFORMATION.

Running a professional services firm takes courage, especially in today’s industry landscape. Powerful currents are reshaping services organizations. Shorter engagements, tighter margins, growing demand for hard-to-find skills, and the changing face of the modern workforce add complexity. The way things have been done in the past no longer offers a path forward. While many professional services firms have helped their clients realize digital transformation, they have often neglected their own operational needs. Or, at the very least, they are finding themselves using early attempts at digital transformation, such as legacy professional services automation software.

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RETHINKING THE APPROACH & THE OBJECTIVE

Many are cobbled together using a variety of platforms. Most lack next-level continuous improvement capabilities. And a majority are mostly wholly task-oriented, failing to provide broader business level perspective and insights.

Traditional professional service automation tools were built for the primary objectives of efficiency and productivity. But real transformation demands bigger thinking. Efficiency today is table-stakes. More than productivity, professional services success is driven by better use of the firm’s most valuable assets— your resources. To scale your business, to better deliver on client expectations, to foster the workforce of the future, professional services organizations must have a more effective approach. This is where Dynamic Resource Optimization (DRO) makes all the difference.

More than productivity, professional services success is driven by better use of the firm’s most valuable assets— your resources.

The morass of technologies, tools, and processes most professional services firms use for day-to-day management were built for yester-day’s business needs.

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Unified Data ModelTo align and interweave business data, client project data, and workforce data for unprecedented visibility into the performance of team members.

Applied Services Engagement ScienceIntegrates the intrinsic relationship between resources at every stage of the engagement lifecycle to eliminate complicating factors.

Resource Optimization EngineContinuously leverages data models to consider every possibility and adjust dynamically as variables change for a team that is specifically optimized for the current moment.

Intelligent OrchestrationAPI-first architecture and an orchestration engine to easily connect with existing systems, trigger predefined or custom workflows, and smooth out the processes resources depend on.

The goal is to continuously and actively manage your team’s ongoing workloads to get the most out of everyday work at every level—for the client, for team members, and for the business. Because it is dynamic, it allows quick adaptation to changing realities and identifies needs before they become a crisis. This removes limits from growth potential, allows delivery of more predictable outcomes to clients, and enables full margin realization by engaging early, strategic action.

To achieve Dynamic Resource Optimization, firms need an underlying technology platform that goes beyond professional services automation. These capabilities are broader than feature functionality and enable the more comprehensive approach that DRO demands.

Get the most out of everyday work at every level.

UNDERSTANDING DYNAMIC RESOURCE OPTIMIZATIONDynamic Resource Optimization is a strategic approach that gives professional services organizations the power to maximize, adjust, and better understand usage of all resources across all projects and divisions in real time.

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Instead of simply managing projects, teams can focus on delivering high quality outcomes for clients. By moving beyond recording past project results, DRO gives organizations the opportunity to actively shape the future of their company.

Dynamic Resource Optimization is a much needed evolution in the operations of professional services organizations. In today’s cloud-enabled world, it ensures companies have the perspective and actionable insights they need to do more with the teams they have, know when to tap into flexible, on-demand resources, and to grow in a sustainable fashion.

THE BENEFITS OF DYNAMIC RESOURCE OPTIMIZATIONDynamic Resource Optimization changes the focus of resource management processes from automation to optimization.

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One of the key differences in the DRO approach is that it is wholly outcomes oriented at every operational level:

Field the Best Team, Every TimeWith DRO, firms understand their resource demand, existing capacity, team member skills, and resource availability at all times. This makes it possible to identify the optimal resource mix through every stage of every project with mathematical rigor and adjustable parameters for resource recommendations, scenario planning, and inflight requests.

See the Full PictureGetting clear understanding in real-time makes day-to-day operations run smoother and forecasting more accurate. With DRO, organizations have access to up-to-the-minute progress against timeline and budget using a unified data model, so projects run smoothly, predictably, and profitably.

Transform OutcomesHow an organization delivers for clients is an essential component of success. DRO ensures firms have the power to leverage expertise that unlocks more value at every interaction. This enables more predictable outcomes and benefits that continue delivering long past the end of the engagement and can often facilitate new engagements.

Work Your WayOne of the essential elements of DRO is integration with existing systems for data ingestion and workflow alignment. Rather than introducing an entirely new system, DRO is about doing more with existing tech stacks. The underlying idea of DRO is to capitalize on the untapped potential of an organizations’ existing solutions.

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L E A R N M O R E

info@mavenlink.com | (800) 860-9544

V IS I T M AV E N L I N K.C O M

THE TIME IS NOW FOR DYNAMIC RESOURCE OPTIMIZATION

ABOUT MAVENLINKThe Mavenlink Industry Cloud for Professional Services™ is a purpose-built software platform specifically tuned for professional services. Built on decades of in-the-trenches professional services experience and designed for Dynamic Resource Optimization, the Mavenlink platform liberates operations from past constraints to enable greater potential.

Dynamic Resource Optmization is the future of professional services.

Dynamic Resource Optimization is both a strategy and an end goal. It is the essence of digital transformation, with a more holistic view and vision of how professional services firms operate. And it is hyper-accelerated for today’s realities. While professional services automation was a starting point for the industry, modern demands make DRO essential to ongoing success, growth, and sustainability.