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A Paradigm Shift for Skilling & Livelihood in INDIA

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Background

Unemployment: One of the key issues India as a nation constantly grapples with. The job market in India presents a great paradox. On one hand, there are millions of unemployed youth who can’t seem to find jobs, leading one to believe that there are no jobs. And on the other hand, many businesses/organizations are unable to find skilled work force for their vacancies, pointing towards a skill gap and employability issue, which is severe enough to result in thousands of job vacancies go un-fulfilled, both in the public and private sectors. If one were to take a deeper look into this and draw insights from available data and experiences of stakeholders in the skilling and livelihood ecosystem, it points us to some fundamental challenges at the ground level.

Skill Mismatch: There is a huge mismatch between the skills that the industry needs and the skills that the youth can access and acquire. Many skill development programs are being delivered on a large scale but, they aren’t well aligned with the industry demand at a macro level.

Information Asymmetry/No Access: The youth looking for jobs do not have direct access to suitable training and employment opportunities. They are heavily dependent on authorities and other institutions to provide them with the required information and access, which is not scalable.

No Career Guidance: A vast majority of India’s workforce consists of youth from rural and under-privileged communities who migrate to urban areas for livelihood, with minimal or inadequate formal education. Most of them need personalized assistance in identifying suitable career paths, building employability/trade skills, attending interviews and staying employed over a long-term.

Insufficient Infrastructure: The current infrastructure/curriculum for vocational and professional training does not cover the entire spectrum of relevant skills, and there is a huge capacity issue, given the available supply of trainees across different geographies and job sectors. The average cost of training a candidate is also quite high, which is not economically viable in the long-term.

Candidate Mobilization/Sourcing: Most of the skill development initiatives and recruitment drives organized in India are carried out through mass mobilization of candidates, in a highly target-oriented approach, without doing any skill gap analysis or match-making to determine the right fitment for candidates, recruiters and training providers. This subsequently results in high attrition or drop-out rates from training programs and jobs, even though the reported numbers meet the set targets. In most cases, there is no evidence of sustained engagement with these stakeholders, especially candidates, to assess the impact of these programs and have a real-time view of their livelihood status.

Slow Growth in the MSME Sector: Despite several policy level interventions and ground-level efforts by governments and other institutions, the Micro, Small and Medium Enterprises (MSME) sector which is expected to grow at a very positive rate, has not been creating enough new jobs to absorb the vast and growing supply of workforce, while the more established formal/white-collared sector is moving towards Automation and other modern technologies like Artificial Intelligence and Machine Learning, which could potentially reduce the rate of job creation in the next two decades, despite the projected economic growth. There seems to be a need for a much stronger push towards promoting micro-entrepreneurship, given that the MSME sector employs a huge section of the informal sector work force.

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Besides the above, there are several socio-cultural factors and circumstances that often determine the risk taking ability of candidates, their expectations and preferences in terms of work location, wages, nature of employment and benefits offered. These are not always easy to meet, especially in case of unskilled or semi-skilled candidates.

All the issues highlighted so far call for a fundamental shift in the way skilling and recruitment is done in a country like India, and it is only possible through an approach that brings together all the stakeholders in the skilling and livelihood ecosystem, and bridge the identified gaps.

I Got Skills, is one such attempt to tackle these problems, and provide a sustainable, scalable solution.

About ‘I Got Skills’

I Got Skills (IGS) is a digital marketplace for skilling and livelihood opportunities built to cater to the unemployed youth of India. Developed by Mindtree (an IT services firm based out of Bangalore, India) as a part of their CSR initiative, the IGS platform connects job seekers, training providers, employers based on their unique requirements and preferences, and offers career guidance to job seekers based on the required skills and industry demand for their preferred job roles. IGS also enables government bodies, social enterprises, and other institutions with end-to-end program management and governance for their skill development and livelihood initiatives.

Built using a state-of-the-art technology stack, the IGS platform hosts a smart assessment and match-making engine based on National Skills Qualifications Framework (NSQF), covering over 2200 job roles and 5000 skills from 39 industry sectors.

IGS Core Philosophy

Enable youth to identify the right career paths, upskill, and get access to jobs/self-employment market on the basis of their exact skills, strengths and preferences.

Enable recruiters and training providers to reach-out to potential candidates in real-time with their specific requirements, and onboard them.

Enable authorities and institutions operating in the skilling and livelihood domain with a platform to govern and execute large scale programs.

Create a Pan India platform to facilitate access and transactions among all the stakeholders in the skilling and livelihood ecosystem.

Create a scalable, sustainable solution that can adapt to the realities and complexities of India, without any social, economic, or infrastructural barriers.

Create a Pan India platform for data analytics and insights that can potentially determine national level policy interventions.

Actively promote apprenticeship, on-the-job training, and micro-entrepreneurship, as key drivers of sustainable employment growth.

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Key Features of IGS Platform

Self and assisted career guidance, match-making for unemployed youth based on their interests, strengths, and industry demand.

In-built Personality and Employability assessments to help identify the best possible career paths for youth.

Framework to identify potential micro-entrepreneurs and source applications on a need basis for further processing by authorities.

Job role taxonomy built using National Skills Qualifications Framework, which is widely accepted and followed by the industry and training providers.

Skill assessment framework covering 2200 job roles and 5000 skills from 39 sectors, to generate personalized training and employment recommendations.

Direct match-making between recruiters/industry bodies and training providers to bridge the gaps between skill demand and training capacity/curriculum planning in real-time.

Smart and efficient match-making engine that ensures the best possible matches for training, apprenticeship and employment in real time.

New learning management module to provide video based training content to students as a pre-requisite/supplement to class-room based training.

Easy-to-use interface that's available in both Android and Web versions in English, Kannada, Hindi, and Marathi. More regional languages to be added soon.

A fully functional IGS help desk to provide technical support to all platform users via telephone and email, along with services such as tele-counselling and tele-onboarding.

IGS Technology Stack

The IGS technology stack consists of an integrated suite of web and android based applications for all the stakeholders in the skilling and livelihood ecosystem such as job seekers, recruiters, trainers, career counsellors, social enterprises, governments, and institutions providing technical and vocational education. The applications have been built over the Mindtree.org social inclusion platform, which hosts a large plethora of capabilities as micro-services and APIs. Here is a summary of the IGS suite of applications.

Candidate App - Used by candidates to manage their profiles, training/ employment preferences, get career guidance, apply for matching opportunities, view training content and interact with recruiters and training providers digitally. URL: https://igotskills.in/candidate/#/.

Employer App – Used by recruiters to post job requirements, view/ shortlist matching candidate

profiles, schedule interviews, and complete the placement process by selecting candidates and submitting feedback. Recruiters will also be able to directly interact with training providers by sharing their skill demand data in return for training services. URL: https://igotskills.in/employer/#/.

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Trainer App - Used by training providers to post their batch and course requirements, view profiles of counselled candidates, schedule interviews, mobilize and onboard them into training batches, and complete the process by submitting feedback. Trainers will also be able to directly interact with recruiters by offering training services against their skill demand. URL: https://igotskills.in/trainer/#/.

Partner App – Used by government bodies, social enterprises/ institutions working in the skilling and employment domain to onboard candidates, recruiters, training providers, and manage the onboarding, counselling, match-making, training, and placement processes end-to-end. The app can also be used to organize and manage large scale events such as training camps and job fairs. URL: https://igotskills.in/partner/#/.

Helpdesk App – Used by IGS helpdesk to govern and track the entire scope of IGS operations such as outbound marketing, user onboarding, data verification, issue resolutions, technical support, interview scheduling, and training and placement follow-ups. The app also hosts an automated ticketing system that flags dormant matches and bottlenecks in the training and placement life cycle and notifies the users, further assisting the helpdesk team in taking each match to a closure. URL: https://igotskills.in/helpdesk/#/.

Dashboard App – IGS Dashboard is an insightful and powerful tool for reporting and analytics of

all the activities carried out under skilling and employment such as candidate onboarding and counselling, recruiter and trainer onboarding, match-making, training and placements etc. It is a continuously evolving tool that helps in identifying skill demand and supply related gaps, shifts in hiring preferences of industry, and employment preferences of youth at a macro level, which could potentially determine policy level interventions at a national level. URL: https://igotskills.in/dashboard/#/.

IGS Methodology

Technology today, with its penetration and affordability, has the potential to solve many macro-level issues, which would have been difficult to imagine a couple of decades ago. Given the nature and magnitude of challenges in the skilling and livelihood domain, a lot of interventions need to be set in motion both at a policy level and grassroots level, to create any kind of long term transformation. IGS platform is built to support exactly that, with a unique methodology that attempts to bridge all the existing gaps and facilitate free-flowing transactions among stakeholders.

The below illustration provides a high level summary of the processes and workflows in IGS methodology. Besides career guidance, skilling and employment match-making, IGS hosts a framework for e-learning, micro-entrepreneurship mapping, B2B transactions between employers and trainers, post-placement/ training engagement with all the stakeholders, and data-driven governance for enabling organizations.

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Mobilization & Onboarding

IGS mobilizes and on-boards users such as candidates, employers, and training providers through both online and offline channels. Besides SMS and tele-marketing, IGS also has a field presence in the form of youth mobilizers and relationship executives for employers and training providers, based out of locations with a high concentration of training/employment opportunities. IGS users are also on-boarded through events such as job fairs, registration and training camps organized by governments and other institutions.

Career Guidance & Evaluation

Career guidance is the most critical process for youth in the IGS lifecycle, and it’s directly responsible to ensure the candidates have made a well-informed decision in choosing the right sectors and job roles for skilling and employment. This results in accurate and personalized match-making, potentially reducing dropout or attrition rates in subsequent training programs and employment. IGS provides career guidance in both self-service (digital) and assisted (telephonic) modes to a diverse set of youth, from those who know exactly the kind of jobs they want, to those looking for their first job and don’t know where to start.

The primary outcome of the career guidance process is the selection of sectors and job roles where the candidate is likely to find training and/or employment matching his/her preferences. There are several inputs that collectively determine a suitable career path for a jobseeker: educational qualification, work experience, preferences in wages, benefits, location and nature of employment, and current demand for workforce in the given sectors/job roles etc. Candidates without any prior work experience or sector preferences also go through a preliminary evaluation based on RIASEC theory, which helps in identifying the sectors and job roles the candidates are likely to succeed in, based on their personality traits.

Post the sector and job role allocation, candidates go through a set of employability and skill assessments based on the national occupational standards (NOSs) defined in National Skills Qualification Framework (NSQF), to record their prior knowledge and skill level in those specific sectors/job roles. Based on the assessment scores, candidates are given recommendations for training and employment, which serve as inputs for match-making.

IGS platform will also host a micro-entrepreneurship evaluation workflow very soon, to identify interested and potential candidates, capture their data and requirements for further processing by governments, social incubators, and micro-finance organizations.

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Match-making

Match-making forms the core of IGS methodology. The IGS matchmaking algorithm is a fully configurable, flexible, weightage based program which is used to match different stake-holders from the skilling and livelihood ecosystem based on their unique requirements and preferences. The algorithm is constantly being improved based on the insights from transactional data, in order to ensure better efficiencies and accuracy in match-making. Currently, the IGS platform hosts match-making for skilling (between trainers and trainees) and employment/apprenticeship (between job seekers and recruiters), and over 5 million matches have been generated, connecting 250,000 candidates with 5,000 recruiters and trainers. The platform will soon host a match-making framework to enable direct connect between training providers and organizations on a real-time basis to bridge the demand and supply gaps, and also to link potential micro-entrepreneurs with relevant stakeholders for further processing.

Training/Placement Tracking

Once matches are generated for training and employment, the respective stakeholders can communicate and transact with each other digitally, and take each match to a closure. While candidates can view and express their interest on training and employment opportunities, training providers and recruiters will be able to shortlist candidates, schedule interviews and complete the onboarding process. The entire user interaction during this process is facilitated through automated in-app and SMS notifications. Additional follow-ups via telephone and email channels are carried out by IGS helpdesk team on a daily basis, to take each match to a logical conclusion, and record the outcomes in the system.

Users are also required to provide their feedback and rating at the end of the match life-cycle, which is treated as an additional input for improving the quality of matches and user experience. This feedback and rating data is made visible to all the platform users, thereby improving the quality and credibility of user engagement at a platform level.

Continuous Engagement

Our experience and interactions with various stakeholders and platform users suggest that a successful completion of training or placement is just a small milestone in a jobseeker’s career path. A lot of them drop-out from training programs and leave jobs within a few weeks of joining for several reasons, which is not being tracked on a continuous basis. Most of the current programs/campaigns are executed in a target-oriented fashion, and success is defined against the numbers achieved at the end, than the impact or benefit received by beneficiaries over a long-term.

IGS follows a long-term and sustained approach towards continuous engagement, with respect to all the stakeholders involved. Firstly, all the on-boarded users by default are provided with perpetual access to the platform, and they continue to have access to information on upcoming events, policies and schemes, new opportunities, and pending actions via automated SMS and in-app push notifications. The system can also receive in-bound communication from users through these channels, which is used for capturing data such as user feedback/rating, and confirmation of participation in events, interviews etc. Besides this, IGS platform hosts an automated ticketing system that identifies users with pending actions or incomplete data under several categories, and assigns tickets to the helpdesk team for follow-up. Some of these ticket categories include users with missing or incomplete data, pending profile verification, employers/trainers

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with pending interview feedback, and post-placement tracking to capture the latest employment or training status of candidates. The helpdesk team reaches out to these users via telephone, and assists them in completing the pending actions while capturing feedback against the tickets. This data also provides valuable insights into operational bottle-necks, user behavior, and efficiency of support operations, thus enabling a continuously improving and data-driven governance model.

Analytics & Governance

As discussed in the previous sections, information asymmetry and the lack of an integrated platform for data management/ analytics is one of the biggest challenges in the skilling and livelihood ecosystem, a constraint that limits the possibility of well-informed policy decisions and targeted interventions at the grassroots level that are more context-aware, socially and economically. Most of the aggregate domain data available today does not present a unified picture on the demographics and career preferences of youth, industry skill demand, strategy and scope of the training infrastructure, results achieved in terms of trainings, placements, and the short-term vs long-term impact such programs have had on the end-beneficiaries. This calls out the need for data-driven governance at multiple levels, through a single platform that hosts and facilitates transactions among all the relevant stakeholders in the ecosystem.

IGS focuses on four key aspects of data analytics: Modeling, Sourcing, Analysis and Publishing. Each aspect has its own challenges and nuances, dependent on several external factors and specific user interactions. Data modeling ensures that there are supporting data structures to store and process diverse sets of data such as sector and job role taxonomies, individual bio-data, organizational profiles, contacts and locations, skill requirements, course curriculum, assessments, and multi-media content such as personal documents and training videos. This is a continuous process, done based on extensive domain research and operational data of multiple platform users from the ecosystem. Data sourcing happens on a real-time basis through user interactions digitally, instead of a requirement-driven sourcing from third-party players or market surveys. This ensures accurate and wholesome data loaded directly by users through all the checks and validations put in place in the application layer, drastically reducing the cost of sourcing, loading, cleaning and processing large volumes of data. Data analysis is done through a series of automated and fully-configurable, flexible back-end processes, which link all the source data and add additional dimensions to it for further analysis and insights. Analyzed data is published in the form of several pre-configured charts and tables through a dashboard, which can be accessed by all the platform users for insights into their respective data (click here for a dashboard guide with sample data).

Program Management

One of the salient features of IGS methodology, is its integrated approach towards addressing the needs of all the stakeholders in the ecosystem and not just candidates, employers, and trainers. Stakeholders such as governments, social enterprises, institutes of technical/vocational education, impact investors and other charitable organizations have a major role to play in mobilizing resources, policy level changes, designing new solution models and driving large scale implementations. IGS enables exactly that, through a set of in-built models and frameworks.

IGS plays several roles in such engagements; that of a consulting & technology partner, capacity-building partner, or a content and communications partner, depending on the objectives and responsibilities of the

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stakeholders involved. Through IGS framework, stakeholders can organize or fund candidate mobilization drives, career guidance camps (telephonic and face-face), employer & trainer onboarding, recruitment drives or job fairs, online and offline training programs, and continuous engagement with users on the back of technology and data-driven governance (click here for a quick demo).

Operational Models

IGS is currently operational in 2 models: Self-service and Partners. In the Self-service model, users such as candidates, employers, and trainers register on the platform directly and use it independently, with technical assistance from the help desk team. The partner model is driven by social enterprises, enabling organizations and government bodies in a program mode, where they onboard candidates, employers and trainers in a defined geography towards specific objectives such as skill gap analysis, career counselling, trainings or placements.

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While the back-end methodology remains the same for all the users, it is the onboarding channels, stakeholder responsibilities, and governance mechanisms that differentiate these models. Another important and unique aspect is the perpetuity and nature of access provided to all the registered users, which ensures that they can continue to find opportunities and transact with users from all over India, not bound by the constraints of onboarding channels or program durations.

Program Portfolio

Kaushalya Karnataka (A skilling program by Govt. of Karnataka)

Kaushalya Karnataka was a first-of-its-kind program launched by the Govt. of Karnataka in 2017, where over 700,000 candidates were on-boarded into a state-wide skilling program, in partnership with United Nations Development Program. IGS was responsible for providing career guidance to these students, and find the right training and employment opportunities for them through match-making. IGS has on-boarded over 500 executives from all over the state and trained them to execute this process over telephonic and face-face modes. Over 200,000 candidates were recommended for skilling and employment, and over 7,000 employers were employed from all over the state with 50,000 job vacancies. The counselling and employer onboarding data was shared with the government for next steps.

Magic Bus India (In partnership with DISHA initiative by United Nations Development Program)

Magic Bus India is a highly reputed and dedicated organization working towards improving the quality of education and life skills for under-privileged children in the age group of 11-18 years. IGS has been chosen as the technology partner for a livelihood project in Aurangabad district of Maharashtra, where 2000 girl students from under-privileged backgrounds were on-boarded for a skilling and placement program, in partnership with DISHA, an initiative by United Nations aligned to their sustainable development goals. During the course of 6 months, all the students were registered, counselled and trained in several employability skills by Magic bus, using IGS platform. Half way into the one-year program, over 900 students have already been placed with employers on-boarded by Magic bus on IGS.

Medha-JEECUP Pilot (In partnership with the Board of Technical Education, Govt. of UP)

Medha is a Lucknow-based organization working in the education and skills domain. Through a joint partnership with JEECUP under the Board of Technical Education, Govt. of UP, they have been chosen to train and place over 20,000 polytechnic students from 100 government colleges from the state of Uttar Pradesh. This is the most recent engagement with IGS playing the role of a technology partner, where the colleges will use IGS to onboard employers, register students, counsel them and place them. The program is governed both at a regional and central level by committees appointed by the government, who will use IGS for monitoring and evaluation. Within the first one month, over 140 users from the respective colleges and officers from the department of technical education were trained in using IGS platform, and over 12000 candidates have already been registered.

IGS Self-service Outreach Program

Team IGS is also currently managing a skilling and placement drive in Bangalore region, where efforts are in full swing to mobilize youth, skill them and place them in a purely digital and self-service model.

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Activity Report

IGS as an initiative has been operational since November, 2017. Over the course of the past 21 months, IGS has come a long way in terms of product breadth and maturity, as well as program management and operations. Here is a snapshot of the activities carried out between November, 2017 and September, 2019.

Future Charter

Market Goals IGS is currently supporting over 220,000 platform users from the states of Karnataka, Maharashtra, and Uttar Pradesh. While this user base and transactions are an outcome of the implementations done by IGS and its partners over the past 18 months, the immediate focus is to reach out and onboard a much larger user base from different geographies, through both partner and self-service models. Our current outreach is mainly tactical and short-term in nature, and a lot of operational bandwidth is spent on balancing the skill demand and supply while the demand lasts. As new employers and training providers register with their requirements, a wave of new candidates need to be mobilized, counselled, and skilled if necessary, to match the demand. Similarly, a new wave of candidate registrations from a particular geography or cluster automatically enforces the need to onboard employers and trainers in that region to match the supply, especially if the candidates are not willing to migrate to a different location for employment or training. A brief analysis of the user preferences and transactions on the system suggest that location plays a very important role in a candidate’s decision to attend a training program or take up employment. Candidates are more likely to attend a training program if the location is approximately within a 30-40 km radius from their residence, and take up employment if it is within 150-200 km, provided all the other expectations are met. A vast majority of the jobs are still concentrated around urban and semi-urban areas, and it is often a huge challenge to meet the demand locally, while it is equally difficult to ensure skilling

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and placement for youth who are not from these areas and unwilling to migrate. This constant act of balancing demand and supply needs to be made more organic, sustainable and scalable, which is only possible through achieving a critical mass of users who can automatically absorb a significant portion of the demand and supply as it arises, and also contribute to a steady growth of user base that can keep the balance in check over longer durations. An estimated critical mass of 1.5 to 2 million active users spread across 3-4 neighboring states will be needed in the next 18-24 months, to truly platformize this model, and achieve the said growth. Operational Goals IGS is currently an initiative funded by Mindtree under its corporate social responsibility (CSR) charter. While the engineering cost of the platform is borne by CSR funding, overheads such as software hosting and maintenance, BPO operations, user communication (SMS/telephone), training, outreach, and content development need a continuous investment of financial and human resources. These needs are currently addressed through different kinds of partnerships with other stakeholders, and project implementations. However, to operate at scale, many more resources must be mobilized and partnerships be forged. The most important aspect of operating an initiative like IGS, is the economic viability and sustainability it offers to all the stakeholders, besides offering a holistic solution for the entire ecosystem. A platform like this requires a significant amount of capital invested towards engineering and content, which has already been sourced through Mindtree CSR. By digitizing operations that traditionally required a vast amount of manpower and infrastructure to execute, a platform like IGS will bring a drastic reduction in the resources needed for every step in the skilling and employment lifecycle: mobilization, counselling, match-making, training, placements, micro-entrepreneurship, and any form of long-term engagement. Based on the current estimates for 5 million users and above, the average one-time cost of onboarding a user (candidate/employer/trainer) is approximately INR 25 ($0.35), while the annual operating cost of the platform and the services offered is approximately INR 20 ($0.28) per user. There are multiple models and packages developed to source funds towards user outreach and platform operations, as an interim strategy towards achieving the critical mass discussed under market goals. As a long-term strategy, IGS platform operations can be sustained through a nominal user subscription fee, while the outreach and onboarding are sourced through impact investments and program implementations. Product Goals IGS has been developed with a vision and purpose, to platformize the way skilling and employment works in a country like India, and bridge the information and process gaps by bringing all the stakeholders onto a single marketplace. IGS is driven by a set of product principles that promote all the vital aspects needed to bring such a transformation.

Boundary-less and perpetual access to data and opportunities for all stakeholders in the skilling and livelihood domain, to minimize information asymmetry and allow free-flowing transactions.

Personalized and data-driven career guidance for youth, to help them choose the right career paths at any time.

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Promote apprenticeship and on-the-job training models with employers, to minimize the capacity and cost issues associated with existing training infrastructure.

Promote E-learning, backed by digitized content and certifications, to enable ease of knowledge sharing and up-skilling.

Data-driven governance and analytics for governments/enabling organizations, to enable well-informed policy decisions and targeted interventions at the grassroots level.

Special focus on micro-entrepreneurship as a stimulator for job creation, by providing a platform with digitized workflows for the entire support system.

Build a robust and flexible framework for evaluation and matchmaking, which can be applied in other domains such as education, e-commerce etc.

Meeting the stated product goals is a continuous process, executed in a co-creation mode with several partners, training providers, businesses, and other institutions from the ecosystem. As of 1st August 2019, IGS technology stack hosts 90% of the capabilities required to meet these product goals, and is fully operational with an active user base of over 160,000 users from 3 states. The rest of the features will be live by December 2019, along with enhancements for better performance and user experience.

For Impact Investors/Donors

As IGS moves out of the development phase and into the growth phase, resource mobilization will be the key to achieve all the stated goals in the earlier sections. For such an initiative to scale and deliver value, the most critical resources will be data and content, to fuel the engagement and transactions among all the platform users. In this context, data includes personal and organizational profiles, documents, user preferences, training and employment opportunities, skill taxonomies and definitions, eligibility criteria, occupational standards, legal regulations, government schemes, programs and event schedules etc. Such data is extremely diverse and complex, and needs to be sourced from different channels using different methodologies. Similarly, content includes user guides/manuals, skill assessments, and training material such as documents and videos for various sectors and skills, most of which is not available today, and needs to be either sourced from third parties or developed from the ground up. Most of the input data and content required by the platform needs financial and human capital, which is currently sourced through projects and programs funded via CSR initiatives and impact investments. IGS is also exploring partnerships with several players in the ecosystem, who can contribute to the platform by onboarding new users, uploading new content, and use the technology for program management and analytics. IGS has also developed an impact investment model under which philanthropic institutions and corporate -social-responsibility initiatives focused on skilling and livelihood can channel their resources towards specific outcomes for beneficiaries and geographies of their choice. In this model, resource mobilization is done towards a collection of programs bundled as packages, customized for each donor based on the nature of their contribution and preferred outcomes. The typical nature of these programs and packages includes youth mobilization and counselling drives, employer and trainer onboarding, online and offline training for youth on employability and in-demand trade skills, match-making for training, apprenticeship,

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employment and micro-entrepreneurship, mass recruitment drives, training/placement follow-ups, post-placement tracking, and sourcing/developing skill specific training content and curriculum. Each of these programs will be delivered by IGS in partnership with authorities, industry associations, placement agencies, training providers, and agencies engaged in community mobilization and social welfare. The donors will be provided with real-time visibility into the activities and outcomes through IGS dashboard, along with periodic status reports and success stories.

About Mindtree.Org Social Inclusion Platform

Mindtree.org platform was developed under the organization’s corporate-social-responsibility charter (education, skill and livelihood) with an investment of $ 5 Million over 5 years. The platform has been built with a vision of creating livelihood impact on a large scale, and several domain specific interventions are being executed by Mindtree and its partners: I Got Garbage (solution for waste-picker livelihood and eco-friendly waste management), I Got Crops (solution for value chain ownership and market linkage for farmers), I Got Skills (skilling and employment marketplace for unemployed youth), and University of Commons (platform for volunteerism and community engagement). Under each domain solution, our technology enables stakeholders such as social enterprises, government authorities, citizens, volunteers, and educational institutions to connect and transact with each other on a daily basis. Today, around 2 million users from 13 states access the platform services in 7 languages.

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Product Links

Website: I Got Skills: https://igotskills.in Mindtree.org: https://mindtree.org Facebook Page: https://www.facebook.com/igotskills.in/ Web Apps: Candidate: https://igotskills.in/candidate Employer: https://igotskills.in/employer Trainer: https://igotskills.in/trainer Partner: https://igotskills.in/partner Dashboard: https://igotskills.in/dashboard Helpdesk: https://igotskills.in/helpdesk Android Apps: https://play.google.com/store/apps/developer?id=IGX+Bridge Video Demos: Candidate App: https://youtu.be/MZPVYUdYvVM Employer App: https://youtu.be/UYInXUDqj80 Trainer App: https://youtu.be/_WDB9YeWlkg Partner App: https://youtu.be/dEGXXANS7x0 Platform Demo Instance: Candidate App: https://bridge-builders.mindtree.com/igx-devint-5/candidate/#/ Username: Ragur Password: password1 Employer App: https://bridge-builders.mindtree.com/igx-devint-5/Employer/#/ Username: MV4091s Password: password1 Trainer App: https://bridge-builders.mindtree.com/igx-devint-5/trainer/#/ Username: MT5021s Password: password1 Partner app: https://bridge-builders.mindtree.com/igx-devint-5/partner/#/ Username: admin@@igspartner Password: password1 Dashboard App: https://bridge-builders.mindtree.com/igx-devint-5/igsdashboard/#/ Username: admin@@igspartner Password: password1