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Proprietary and Confidential - © CSMART 2014
International Union of Marine Insurers
Conference in Hong Kong 2014
A Progressive Training Approach
Improves Cruise Ship Safety
Captain Hans G. Hederstrom, FNI
Managing Director, CSMART
Part of the Carnival Corporation & plc Group
www.csmartalmere.com
Proprietary and Confidential - © CSMART 2014
Presentation Summary
• CSMART
• Traditional Bridge Organisation
• Creating Resilient Organisations
• Training at CSMART
• Proficiency, Training & Assessment
• Working with Pilots
• Conclusion
• The way ahead
Proprietary and Confidential - © CSMART 2014
CSMART Almere, The Netherlands
• Two Full Mission Bridge & Engine room simulators
• Eight Part Task Bridge simulators
• 16 Part Task Engine simulators
• 3800+ officers scheduled to be trained in 2014
Proprietary and Confidential - © CSMART 2014
New CSMART Training Center
Starts operation 2016
Proprietary and Confidential - © CSMART 2014
Traditional Bridge Organisation
Captain operating and leading
in front of the bridge team
“He must know
something I
don’t.”
“I wouldn’t
have done it
that way..
Proprietary and Confidential - © CSMART 2014
The Aim with our Training
Is to create resilient socio-technical systems,
where disturbances are anticipated and managed,
well before leading to negative consequences.
Proprietary and Confidential - © CSMART 2014
A Bridge Organisation is Resilient ...
when there are control functions in place to
prevent risk from increasing to unacceptable levels
Co-Navigator Navigator
Operations Director Administrator
Proprietary and Confidential - © CSMART 2014
Successful Teams ...have certain characteristics in common:
1. a shared mental model
2. proactive and anticipate next condition
3. cross-check all actions before execution
4. challenge any deviation from the plan
5. debrief and learn after each major event
6. past successes is no guarantee for future safety
Proprietary and Confidential - © CSMART 2014
Simulator Training Technical Skills
ECDIS - NACOS 1 • IMO Model Course 1.27
• Type Specific Training on
the NACOS system
ECDIS - NACOS 2 • Corporate Voyage
Planning Procedures
• In depth use of Integrated
Navigation Systems &
Track Pilot system
Proprietary and Confidential - © CSMART 2014 Proprietary and Confidential - © CSMART 2014
BRM 1 & 2 - Training With Focus On
Organisation, Procedures & Human Factors
Co-Nav. Nav. Instructor Lookout
Operations
Director
Pilot
Helmsman
Proprietary and Confidential - © CSMART 2014 Proprietary and Confidential - © CSMART 2014
Ship Handling
Ship Handling 1
Developing a foundation for
understanding forces acting
upon a ship
Ship Handling 2 Challenging situations, due
to environmental conditions
and/or breakdown of
essential components
The use of all available resources are emphasized;
technical skills, BRM & SOP’s
Proprietary and Confidential - © CSMART 2014
Onboard Follow-Up & Coaching
From 2015 Line Check
Instructor
Conducted by Fleet Captains & Instructors
Proprietary and Confidential - © CSMART 2014
Proficiency, Training & Assessment After completing all courses
Assessed competencies
• BRM 1 & 2
• ECDIS & Voyage planning
• Bridge equipment
• Automation
• Collision Regulations
• Ship stability
• Ship handling
• IALA
• Core competencies
Proprietary and Confidential - © CSMART 2014
In what other industry than shipping...
Pilot arriving on the bridge
Proprietary and Confidential - © CSMART 2014
Master – Pilot briefing
Proprietary and Confidential - © CSMART 2014
A new team is formed
Pilot Operations Director
Navigator Co-Navigator
Proprietary and Confidential - © CSMART 2014
Conclusion
Advantages with Function-Based Organisation:
• Facilitates operational resilience
• Available resources are utilised
• Clear task allocation
• Creates an engaged team
• Lowers hierarchical barriers
• Provides for a higher level of safety
Proprietary and Confidential - © CSMART 2014
The way Ahead
Organisational Resilience through
Function- Based organisations