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Job satisfaction” at “ R.S.S.K”
INDEX
Titles Page No.
Chapter I
Executive summary
Chapter II
Industrial profile
company profile
Product profile
Organization structure
Chapter III
Design of the study
Job satisfaction
Methodology of data collection
Statement and management of problem
Objectives of the study
Scope of the study
Sampling test
Chapter IV
Findings and suggestions
Chapter V
Conclusion
Chapter VI
Bibliography
1
1
5
9
12
50
53
53
54
54
54
70
71
72
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Job satisfaction” at “ R.S.S.K”
EXECUTIVE SUMMARY [
The Ranna sugar is one of the leading sugar producing industries in karnataka. It
is a situated near Timmapur village.
By conducting the organization study it is found that
All the departments were actively working towards the achievement of the goals of the
company.
My topic is: Job satisfaction.
Job satisfaction is summarize that the employees. Today’s employees are
receiving a variety of compensation including health care, retirement and other benefits
programmes.the job satisfaction is widely used for analyzing the job satisfaction. While
jobs can be satisfying in some regards with positive feelings of accomplishment and
purpose, they can also be source of negative feelings’
Objectives of study
1) Assessing the level of job satisfaction at Ranna Sugars
2) To bring out the opinion and suggestion of employees at Ranna.
3) To identify the satisfaction factors of employees.
4) To identify the perception of employees and the factors causing dissatisfaction
Ranna sugars is the job satisfaction at Timmapur
. dist: Bagalkot karnataka state. For result analysis SPSS and MS excel software packages
are used. From the analysis, I am able to indicate some of the following firms
Medical facility provided to the employees is highly satisfied as management is
highly concerned about the employees and their health
The relationship between the management and employees is good.
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61% of employees say they are satisfied with the way their grievances are
addressed.
Promotion is given on the basis of performance and 92% of employees are
satisfied.
More then 75% of employees are satisfied with the food provided in the canteen
because they maintain good quality food and lot of cleanliness in the preparation
of food.
Transportation facility provided by the company is not up to the mark, because
35% respondents are strongly dissatisfied.
56% of employees are satisfied with the salary given to the employees.
Finally, study conclude by giving some suggestion in view of improving performance and
efficiency of the company.
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Job satisfaction” at “ R.S.S.K”
INDUSTRIAL PROFILE
Indian sugar industry:
India is the largest consumer & second largest producer of sugar in the world.
The Indian sugar industry second large agro industry Located in the rural India.
The Indian sugar has a turnover of Rs.500 billion per annum & it contributes almost
Rs.22.5 billion to the central & state as tax, and excise duty every year. It is the second
largest agro-processing industry in the country after cotton textiles. With 453 operating
sugar mills in different part of the country, Indian sugar industry has been a focal point
for a socio-economic development in the rural areas. About 50 million sugarcane farmers
& a large number of agricultural labors are involved in sugarcane cultivation & ancillary
activities, constituting 7.5 % of the rural population. Besides, the industry provides
employment to about 2 million skilled/semi-skilled workers & others mostly from the
rural areas. The industry not only generates power for its own requirement but surplus
power for export to the grid based on by-product-bagasse. It also produces alcohol,
which is used for industrial &portable uses, & can be used to manufacture ethanol, an
ecology friendly &renewable fuel for blending with petrol.
The sugar industry in the country uses only sugarcane as input; hence Sugar
Company’s have been established in large sugarcane growing states like Uttar Pradesh,
Maharashtra, Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh. In the year 2005-
06 these six states contributed more than 85 % of total sugar production in the country;
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International Sugar Industry:
Demand- Supply:
Brazil, and India are largest sugar producing countries followed by China, USA,
Thailand, Australia, Mexico, Pakistan, France and Germany. Global sugar production
increased from approximately 125.88 MMT in 1995-1996 to 149.4 MMT in 2002-2003
and then declined to 143.7 MMT in 2003-2004, whereas consumption increased steadily
from 118.1 MMT in 1995-1996 to 142.8 MMT in 2003-2004 as shown in below given
chart. The word consumption is projected to grow to 160.7 MMT by 2010 and 176.1
MMT by 2015.
The world’s largest consumers of sugar are India, China, Brazil, USA, Russia,
Mexico, Pakistan, Indonesia, Germany and Egypt. According to USDA Foreign
Agriculture Service, the consumption of sugar in Asian countries has increased at a faster
rate, as a direct result of increasing population, increasing per capita
Income and increased availability.
Contribution of Sugar Industry to Indian Economy.
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Sugar industry contributes about Rs.1650 crores to the Central Exchange as excise
duty and other taxes annually. In addition, about Rs.600 crores is realized by the State
Governments annually through purchase tax and cane. At the prevailing sugarcane price,
the total sugar cane produced in the country value at about Rs.24000 crores per year.
World Sugar Trade: Word trade in raw sugar is typically around 22 MMT and white
sugar around 16 MMT. Brazil is the largest importer, followed by EU, Thailand,
Australia and Cuba. The largest importers are Russia, Indonesia, UK, South Korea, Japan,
Malaysia, the Middle East, and North Africa.
Sugar Prices: World sugar prices fell steadily from 1994-1995 till 1998-1999 and have
been almost stable at those levels. The trend seems to have now reversed and refined
sugar prices have increased by 30% in the last 5 quarters – from 9.16 cents per pound in
January, 2004 to 12.02 cents in March,2005 (Source: USDA Foreign Agriculture
Services).
Sugarcane Availability:
Table showing sugar cane availability in cultivated area:
Year Cultivated area (%) MMT
1980-81 2.7 154
1990-91 - 241
2000-01 - 296
2002-03 4.3 300
2003-04 3.9 -
2004-05 3.7 236
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Sugarcane occupies about 2.7% of the total cultivated area and it is one of the most
important cash crops in the country. The area under sugarcane gradually increased from
2.7 million hectares in 1980-81 to 4.3 million hectares in 2002-03, mainly because of
much larger diversion of land from other crops to sugarcane by the farmers for economic
reasons. The sugarcane area, however, declined in the year 2003-04 to 3.9 million
hectares and to 3.7 million hectares in 2004-05, mainly due to drought and pest attacks.
From a level of 154 MMT in 1980-1981, the sugarcane production increased to 241
MMT in 1990-1991 and further to 296 MMT in 2000-2001. Since then, it has been
hovering around 300 MMT until last year. In the season 2003-2004, however, sugarcane
production declined to 236 MMT mainly due to drought and pest attacks. Not only
sugarcane acreage and sugarcane production has been increasing, even drawl of
sugarcane by the sugar industry has also been increasing over the years. In India,
sugarcane is utilized by sugar mills as well as by traditional sweeteners like guru and
khandsari producers. However, the diversion of sugarcane to khandsari is lower in states
of Maharashtra and Karnataka, as compared to Northern states like UP.
SUGARCANE UTILIZATION
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Year
% Sugarcane utilization for
White
Sugar
Khandsar
i
Seed, feed and
chewing
1980-1981 33.4 54.8 11.8
1990-1991 50.7 37.4 11.8
2000-2001 59.7 28.8 11.5
2001-2002 57.4 31.5 11.1
2002-2003 68.9 20.1 11.1
2003-2004 56.1 32.5 11.4
Job satisfaction” at “ R.S.S.K”
COMPANY PROFILE:
LOCATION: : The RAYATAR SAHAKARI SAKKRE
KARKHANE NIYAMIT (R.S.S.K.N).
Factory: Timmapur Mudhol, Tq: Mudhol
District: Bagalkot
ESTABLISHED IN : 25/11/1999
REGESTERED NO : DSK/REG/182-83
WEEKLY HOLIDAY : SUNDAY
WORKING SHIFT : 4 am to 12 pm, 12 pm to 8 pm, 8 pm to 4 am
FINANCIAL : The Karnataka State Co-operative sugar Factories
INSTITUTION : Ltd, Bangalore
OF THE COMPANY
BANKERS OF THE : IDBI - Bangalore
COMPANY D.C.C Bank Timmapur,
D.C.C.Bank Mudhol
DCC Bank Bijapur
ARAE OF OPERATION : Andra Pradesh, Uttar pradesh
(NATIONALLY) Tamilnadu , Maharashtra ,Bihar
(LOCALLY) : Mudhol, Bagalkot
Bilgi, Jamakhandi
Badami
AWARD : “PARTHA SARATHI”
COMPRTATORS : Nirani sugars Ltd
Prabhulingeshwar sugar Pvt Ltd
.
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Job satisfaction” at “ R.S.S.K”
WORKERS : 947
NO OF SHAREHOLDER : 10822
PRODUCT : Sugar
BY PRODUCT : Two Types Product
Molasses
Bagasses
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INTRODUCTION TO RANNA SUGAR INDUSTRY.
It is universally acknowledged that India is the homeland of sugarcane and sugar,
Ranna sugar industry is one of the leading Sugar producing industries in Karnataka. It
was registered as co-operative society on 29/7/192, Itself and Govt has given licence has
2599 TCD. due to many reasons the industry lagged behind.
In 1999, Ranna Sugar co-operative society aimed at overall improvement and
establishment of electricity producing unit, with the help of Government of India and
support of members, the society got a sound financial source. It aimed at serving their
best to the customer and to improve and encourage farmer members. It aimed at
providing stability to the cane cultivator farmer in whole Bagalkot district.
Ranna Sugar industry is engaged in producing quality sugar to the selected
customers and producing co-generation electricity for home load purpose (internal use)
and the remaining is exported to KPTCL. These productions are related as the material
for the both production is same, therefore it is called as co-generation electricity.
In the same year government has given registration number is DSK/REG/182-83 dated:
27/07/1982. From that onwards it started issuing the shares to the public this issuing of
shares comes to end in the year 1997. During these periods they purchased 200 acres of
land at Timmapur (Mudhol Taluka) village at a cost of Rs.24 lakh. The 1 st trial crushing
was taken in the month of May from 19/05/1999 to 10/06/1999. The performance of the
factory in this period is as under.
TotalCane Crushed 123.28MT
Sugar produced407989Qtls.
Recovery 12.50
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The 1st regular season starts in the year of 1999-2000, from 25th NOV 1999 to 28th
June 2000 (217 days). The progress achieved during this season is as follows:
Total Cane Crushed 4,07,989 MT
Sugar produced 5,10,015 Qtls
Recovery 12.50%
Molasses produced 17,360 NT
The estimated project cost of R.S.S.K.N Sugar factory was Rs.47.250 as prepared
by the Karnataka State Co-operative sugar Factories Ltd, Bangalore. And this report has
been appraised by the IFCI, New Delhi.
10% Member shares Rs.4,725 crores
30% Government Rs.14,175 crores
60%Term loan from
Financial InstitutionsRs.28,350 crores
Total 47,250 crores
INVESTMENT:
Members share 10%
Government
60%
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30%Financial
Job satisfaction” at “ R.S.S.K”
Vision
To become one of the dignified company in the country.
To give due importance for the development of society.
Mission
To support employees and farmers development for the fullest extent
To improving operation sector.
.
Quality policy:
His quality policy is to meet & exceed customer satisfaction by Adopting better quality
management system practices Setting suitable objectives & targeted of reviewing them
periodically for continually improving the effectiveness of the quality management
system
Product Profile:
The main & direct product of the sugarcane is a sugar. The factory has by-products
like distillery, arrack, co-generation & ethanol etc.
Sugar cane
[Main production] [By product]
Sugar distillery
L arrack
M compost
S1 power by Co-generation
S ethanol
L=large M=medium S1=small S2=small2
Size of bags: 50kg &100kg
Packing: plastic & jute bags
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DISTILLARY
The factory had installed its own Distillery Unit in August 1972 as a bye-product
industry with its capacity of 18,000 liters per day .However taking into consideration the
stage wise expansion of the Sugar Mill and the excess availability of molasses, the
installed capacity were later on increased to 27,000 Liters. Which was further expanded
54,000 Liters. Of Rectified Spirit per day commencing the enhanced capacity production
during the year 1982 consuming the entire quantity of molasses produced by the Sugar
Mill. The average recovery of Spirit per MT of molasses is 265 Liters. This distillery Unit
established at a cost of 202.76 lakhs, is now contributing its revenue of Rs.18.00 Crores
per annum to the Sugar Industry. This unit celebrating its Silver Jubilee in the year 1997
is now marching towards the Golden Jubilee Celebration.
.SPENT WASH MANEGMENT IN DISTILLERY THROUGH RESOURCE
RECOVERY AEROBIC COMPOST.
Can molasses based distilleries are the major water polluting industry .The spent
wash generated from the distillation of fermented wash is highly acidic with high
concentration of organics.
A waste water management practice with resource to recovery implemented in our
distillery. Spent wash is utilized for aerobic compost of press mud, a by-product from the
cane based sugar mill for production of manure.
Considering the problems in the treatment and deposal distillery spent wash on land
or into surface wear, spent wash management option with recourse to zero effluent
discharge seems to be the most appropriate. Distillery spent wash contains potassium,
phosphates and sulphate in high concentrations and in addition, calcium, nitrogen,
iron sodium and chlorides which as the essential nutrients of plants. Similarly,
presumed, a waste product generated from sugar mill also contains nitrogen
phosphorus, potassium, and calcium besides organic matter and traces of sulphur.
ETHANOL
The factory also has planned to install Ethanol Plant at the factory site having capacity
of 30,000 LPD for which a detailed Project report is under the progress
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Job satisfaction” at “ R.S.S.K”
SWOT Analysis of the mll
Sterngth weeakness Opportunities Threats
Credibility: Sound
governance, reflected in
timely financial
closures, conservative
financial policies and
promoter contribution
during industry
downtrend.
Seasonal:
It is a seasonal industry
and so operates during
the sugarcane season.
Production:
Potential to enhance sugar
production and sugar recovery
rate.
Government:
Adverse government
policies.
Framer relationship:
The Company enjoys
robust relationships
with more than 1 lakh
farmers.
Delay in decision
making:
As it has a huge
organization structure
decisions are delayed.
Domestic market:
Huge potential in the domestic
market with per capita
consumption less than the
global average.
Irrigation:
Non-Availability of
ground water for
irrigation.
Location: The
Company enjoys a
presence in north
Karnataka, benefiting
from its reputation in
sourcing cane and
employing
professionals.
Huge receivables:
The company has huge
debts which are still not
recovered
By-products:
Increasing demand for high-
value by-products such as
exportable power through
bagasse and fuel ethanol.
Soil:
Deteriorating soil
quality due to
increased use of
fertilisers and
pesticides.
Recovery: The
Company’s average
recovery of 11.65% in
2007- 08 was nearly 20
bps higher than the
recovery average in the
region.
Non integrated:
The integration of cane
with sugar and ethanol is
not present which could
accelerate some profit
during industry recovery.
Transition:
Transition from an adverse
sugar cycle to a favourable
sugar cycle.
Price:
High price of
sugarcane demanded
by farmers.
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Job satisfaction” at “ R.S.S.K”
ORGANISATIONAL STRUCTURE
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BOARD OF DIRECTORS
COGENERATION
MANAGING DIRECTOR
ACCOUNTSAGRICULTRAL
SALESPURCHASEADMINISTRATION
ENGENEERING MANUFACTURING
ELECTRICAL INFOSTRUCTURE
Job satisfaction” at “ R.S.S.K”
ORGANISATIONAL PROFILE:
Chairman : Shri. R.S.Talewad
Voice chairman : Shri, AnantRao Ghorpadhe.
Managing Director : Shri, S.S.Pujari
Board of Directors: Shri, Ashok M Patil.
Shri, Uday V Sarwad
Shri, K.S.Patil
Shri, G.P.Patil
Shri, L.S.Chinnanavar.
Shri, Ramesh. Tungal
Shri, L.S.Talewad.
Shri, Rajugouda Patil.
Shri, Dayanand Patil.
Head of Department:
Finance : Shri, S.K.Kulkarni.
Administration :
Cane section :
Production : Shri, R.N.Patil (Chief engineer).
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Job satisfaction” at “ R.S.S.K”
1] ADMINISTRATIVE DEPARTMENT:
SHARE SECTION:
The share section is one of the important sections because more than half of the share
capital is collected from the share holders.
There are five classes of shares:
“A” Class- Grower members
“B” Class- Co-operative institution
“C” Class- State government
“D” Class- Non grower members
“E” Class- Outside members.
The person who wants to become a member has to follow the procedure/rules. He has
to fulfill appropriate application given by the share section authority. If the Directors approve
the application, then only he is treated as shareholder of the factory. After the approval he has
to pay the amount equivalent to face value of the share.
There is no transferability of share. If at all he wants to transfer his shares, he has to
transfer to such a person who is the member of the factory. If transfer to another person it is
not valid and such shares get cancelled. For the identification of its members, the factory
issues share certificates and identity cards to such shareholders.
This section gives identity card only. This section is also send notice to the concerned
members on behalf of the factory. They maintain two types of books of accounts
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Job satisfaction” at “ R.S.S.K”
b. TIME OFFICE SECTION:
Function:
1) Distribution of salary according to the workers attendance.
2) Sanctioning of leaves to workers.
3) Maintaining working bell.
4) It maintains present and absent record daily
5) It report daily Attendance To concerned section.
6) Showing the absent report to the HOD’
7) It maintains salary register book
There are 941 workers working in this factory. As this is a new establishment of all
working on daily wages. Within a few months the management is going to take workers as
permanent at present only on leave in a month is sectioned to the workers.
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STRUCTURE
The factory runs three shifts in a season-
Shift Starting time Closing time
1st Shift 4am 12pm
2nd Shift 12pm 8pm
3rd Shift 8pm 4am
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Time keeper
Assistant time keeper genre
Bill clerk
Shift time keeper
Leave clerks
Attendee
Attendee peon
Job satisfaction” at “ R.S.S.K”
One general shift 8.30am to 5.30pm for both season and off season.
Types of Leaves:
1. Sick leaves:
Sick leave provided to employees 15 days Per year
2. Casual leaves:
Casual leave provided to employees 12 days Per year
3. Earn leaves:
If employee attends 30 days in a month then he is eligible for 3 days Earn leave
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Job satisfaction” at “ R.S.S.K”
Job specification in RSSK is as shown below:
SL
no.
Particulars Permanent Probationary Seasonal Contract Trainees Total
1 Officers 0
2 Manufacturing 0
3 Mechanical 3
4 Co-generation 1
5 Electrical 0
6 Computer 1
7 Cane 0
8 Cane
Accounts
0
9 General
Accounts
0
10 Civil 3
11 Store 0
12 Administration 0
13 PRO 0
14 Time Office 0
15 Security 12
16 Registered
Office
0
17 TOTAL 20
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C) TELEPHONE OPERATING SECTION:
In this section EPABX system is i.e. “Electronic Private Automotive Branch Exchange”.
Hear only one person is operating in this section. He is the person who connects the incoming
calls to different departments of the factory and also out going calls.
D) watch & ward section:
The main function of this section is to secure factor related assets. It maintains books
regarding in & out vehicles & visitors. Report to concerned section & to general accounts.
Total number of security guards is 35. There are 7 to 8 security guards in every shift.
Structure.
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Security officer
Assistant security
zamadar
Leave clerk
Gate clerk
Job satisfaction” at “ R.S.S.K”
E) Vehicle section
List of vehicles
Trucks 50 cane supply
Marshal jeeps 01 office use
Tata Sumo 01 office use
Mahendra (207) 01 goods supply
Motor cycle use 13 field officer
Mixing machine 01 compost
Bullock carts 125 cane supplies
Tracters 45 cane supply
Structure
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Mazudars
Automobile engineer
Assistant automobile engineer
Technician
Drivers
Job satisfaction” at “ R.S.S.K”
Functions:
Maintenance of the vehicles.
Repair of the vehicles in off-season.
Maintaining the vehicles account.
F) COMPUTER SECTION (E.D.P):
The total number of employees working in this department is 4. This section is to maintain all
types of records that are very important for the organization and the following departments
are computerized in the factory,
Weigh bridge department
Cane accounts department
Time office department
Laboratory department
Stores department
Sales department
Purchase department
General accounts department
Sales accounts section
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Computer head clerk
peon
Computer operator
Job satisfaction” at “ R.S.S.K”
STRUCTURE:
Functions
Designing of the packages required
Programming of the LAN.
Maintaining of server.
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Job satisfaction” at “ R.S.S.K”
2]PURCHASE SECTION:
It is also a important section in administrative department in performing the activities
of purchasing. In this section there are two employees, one is purchase manager and another
one is purchase assistant. The purchase manager issues the purchase order from various
section of the factory. He estimates the cost purchase and accordingly he go for direct
purchases or purchases through purchase committee.
SOME SPECIFIC CONDITONAL TO PURCHASE MATERIAL
The material received or any reason what so ever will be returned to the suppliers at
their own cost.
The material should be recently packed if any breakage, leakage it is the
responsibilities of the supplier
All the disputes arising out of the transaction
Sales tax will have refunded if changed extra
The order will be treated as canceled if goods are not supplied then the specific period
FUNCTIONS:
Purchasing materials
Calling quotations
Placing before meeting for decision
Passing bill to Account section for payment
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Junior assistant
Job satisfaction” at “ R.S.S.K”
STRUCTURE:
Purchase
Clarks
Attainders
3] SALES SECTION
This section will take care of all the sales transactions like sale of
Sugar,
Molasses,
Bagasse.
Scrap material.
STRUCTURE:
Sales officer
Senior assistant
Peon / attender
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Job satisfaction” at “ R.S.S.K”
In the sugar industry sugar is sold according to central govt. guidance & release.
Marketing & advertising is not necessary in sugar industry. Any how customer
relationship is necessary to convert the stock into cash.
Functions:
Getting order from parties.
Arranging for delivery to parties.
Maintaining record of sales.
Sending report to managing director
Stocking planning godown maintenance
Sales of the sugar are done in two ways
Free sales
Levy sales
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a) Free sales:
Government allows the sugar factory to sale certain percentage of sugar by calling
tender is known as free sales.
Levy sales:
This means to sell the product to the govt. i.e. to sell the product under the guidance of
the govt.
5) Account section:
Finance is the lifeblood of business one cannot imagine a business without finance
department because it is the central point of all business activities. Finance dept. of Ranna
sugar factory plays a very important role, as it is here that decision with to procurement &
utilization of funds are taken. Such decision includes the preparation of various budgets,
allocation of funds for various activities or division of the firm as well as distribution of
profits etc.
An account section is also including in the finance dept. it helps in achieving the
objectives of the company. Proper management of the fund is necessary for effective
management
Structure:
Account Officer
Cane Accountant
General Accountant
Casher
Clerk
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In finance department or accounts department in two sections.
A) General account section
B) Cane account section
A) General account section:
In general accounts section book keeping is followed. General account transactions like
receipts and payments registers are maintained. Receipts include sales process of sugar,
molasses, share amount, etc. Payments include salary, tax, etc. maintaining audit and audit
rectification is done, annual account and monthly account are and maintained.
Some other types of registers are maintained by this section are :
Advance register
Contractors register
Contra register
Fixed assets register
Bank register
Expense register
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Functions:
Its main function’s to finalize each & every record of the factory.
It prepares profit & loss a/c & balance sheet.
It executes financial activities in factory.
Ratio analysis.
Report to the management.
Conduction of meetings.
B)Cane account section:
This section maintains the cane accounts and cane bills. This section purchases the cane
on daily basis and prepares accounts of forthrightly basis. In addition, will take care of all
cane suppliers accounts and department manager separates accounts for cane suppliers.
The section will provide cane bill once in a month desired by the higher authority.
While giving cane bill, department will debut all the expenses and advances which is given to
the cane suppliers in terms of seeds, fertilizers and transportation facilities and also
harvesting of the cane that all the expenses are given by the factory.
The registers maintained in this section are :
Self harvesting payment register
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Job satisfaction” at “ R.S.S.K”
Harvesting bills
Cultivator payment register
FUNCTIONS:
it maintains the records regarding cane supplier, harvesting gangs & transporting parties.
Sugar cane billing, harvesting gangs billing, & transport parties billing.
A/c’s regarding the bills of the sugar cane purchase.
CANE DEVELOPMENT DEPARTMENT
Cane Manager
Office manager Cane Cane Procurement Manager Cane Dev Manager
Cane Officers Cane Officers
Field Assistants Field Assistants
Objectives of the CDD:
To get best quality of cane at a right time
To improve the variety of the cane
To provide all facilities like seeds, fertilizers, unloading and loading charges
Main objectives are to receiving exactly 2500 TCD
To undertake seeds development program
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IN SEASONAL RECOVERY OF R.S.S.K.:
CANE SUGAR RECO YEAR DATE DAYS DEVELOPMENT PRODUCTION VERY 1999-2000 25/11/1999 TO 28/6/2000 217 407989 510015 12.502000-2001 19/11/2000 TO 15/5/2001 178 352938 436300 11.912001-2002 29/10/2001 TO 05/4/2002 159 354028 424670 11.442002-2003 21/10/2002 TO 29/4/2003 191 503083 585700 11.47 2003-2004 05/11/2003 TO 13/1/2004 69 115321 127000 10.68 2004-2005 21/10/2004 TO 18/1/2005 90 105687 115850 10.882005-2006 02/11/2005 TO 21/4/2006 170 351953 400151 11.39 2006-2007 28/10/2006 TO 09/6/2007 225 520288 608549 11.602007-2008 20/11/2007 TO 26/5/2008 189 379020 446699 11.65 2008-2009 02/10/2008 TO 25/2/2009 145 238681 255400 10.60
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6) PRODUCTION DEPARTMENT:.
STRUCTURE:
The production department is one of the core parts in every process based industry. In
addition, it plays a vital role in the organization for smooth going in every sugar industries;
Production department is divided in to two sections.
a) Engineering department
b) Manufacturing department
Engineering Department:
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Production Department
Laboratory Incharge
Laboratory Chemist
Laboratory Boys
Deputy Chief Chemist
Manufacturing Chemist
Staff and Workers
Job satisfaction” at “ R.S.S.K”
STRUCTURE:
Chief Engineer
Mechanical Electrical section Workshop Stores
Section section
Cane Boiler
Weighment section
Cane unloading Power
Arrangements generation
Cane
Preparation
Milling
Mechanical section :
This includes all the mechanical process that is right from the cane weighment till
milling (obtaining of sugar juice) for further processing. This section includes 4 main steps
they are…..
. A. Cane weighment arrangements
B. Cane unloading arrangement
C. Cane preparation
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D. Milling
Cane weightment arrangements:
Cane weightment is totally computerized process. Hear the cane weightment is carried
through electronic platform called “weighs bridge”. This electronic platform is of two types.
One with the capacity of 40 tons for lorry and tractors and other with a capacity of 10 tones
for only cart.
Hear after weighing the cane a slip is provided so that particular farmer which has
the details of total weight of the cane, total trips, timing, vehicle number, variety of sugarcane
and other details. And after this when the vehicle comes back after unloading the sugar cane,
empty vehicle weight all their data stored in the computer and final copies are listed for
further actions.
Cane unloading arrangements:
Hear the weighed sugar cane is unloaded and sent further for cane preparation.
Further unloading cane there are 2 un loaders with the help of sling attached instruments cane
is loading on the feeding table.
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Cane preparation:
After feeding the sugar cane on feeding tables with the help of levelers which avoid
overloading of sugar cane is sent to primary cutter, which cut the sugar canes in to small
pieces, further fine fibers are obtained from there process by passing them in the fibrizer.
Milling: After fibrizering the cane passing the prepared fiber cane through a set of mills
carries on milling weighted hot water is also added in the course of crushing for better
extraction of juice. After crushing the juice is sent for further process
Electrical section :
This section has two other sub sections. They are …
Boiler section
Power section
Boiler section:
No of boiler 2 numbers make pune.
Capacity: 40 TPH (Tones per hour), working pressure: of 45kg/ cm2, Temperature:
440+50C, KTK:2250(BOILRE 1),KTK:2251(BOILER 2),
Mainly use as waste of cane called bagasses. This waste of cane is used in generation
steam for production of electrical.
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Power generation
Process chart of Co-generation
Water treatement
Make up water
Feed water tank
Deareator tank
[Heating 110o c]
Pumping
Stream drum
Turbine
Generator [electricity ]
Functions of power generation department are given below .
To generate power at high quantity.
To distribute it to different areas, as KPTCL.
To provide better working conditions to their workers for safety.
4 MW, 11 KV turbo alternators using for home consumption.
Around 8.5 MW is exported to KPTCL.
Power production 12.5 MW per hour.
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3. Workshop :
In this workshop machinery work is done. The spares, materials are fabricated using
lathe machines in the workshop shaping like square cutting and other etc. are also done in the
workshop. Following machines are used in the workshops.
Lathe machines for round job.
Radial drilling machine for drilling work.
One Hacksaw machine for cutting.
One grinding machine for tool grindings.
Workshop is the main section in the engineering section.
In this Department the workers working section is divided in to 3 shifts and 1 general
shift jobs in this section are as given below.
Turner
Driller
Mini store keeper
Welder
Work shop fitter
Hummer man
Helper
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Stores Section:
Various section spare parts are stored in stall system and all the units are computerized
and given a code number. Bin card and other system are followed hear. These stores
materials are normally required for preventive maintenance during seasons and off seasons
for servicing and over rolling
Functions:
To make the material requisitions for the purpose of knowing the quantity
material.
To make purchase order or in simple terms the tender.
To make approval memo for verification of materials.
The main function of store department is to prepare a bin card.
The store department issued material with reference with store requisition.
To make classification & codification of materials.
Receipt of material.
Inspect it with ordered quantity, quality & if any other specifications.
Some of the material like chemical is to be sent to laboratory for inception &
testing.
Getting indents from departmental head & issuing it.
To make purchase return if the material are rejected.
To maintain minimum level of materials.
Informining purchase department when material required
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Structure:
STORE KEEPER
Clarks Tool room Clark Diesel room Clark
Attenders Tool room attenders Clarks
Daily wage labors Attainders
Store section is also important section in the administrative department. All types
of materials are kept in this section. Which are required for the factory smooth running. The
section works day and night. Shift is changing every 8 hours. This section is maintained by
the stores keeper. The main work of this section is providing the materials to the required
departments.
Those stores section maintains some books like
Transport.
Bin card.
Daily issued.
Monthly issued.
It is also one of the section under Administration department, there are total of 7
employees working in this section.
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STORES ACCOUNT:
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After receiving the materials from suppliers quantity will be verified. The details of the
materials will be entered in to transport registered and approved memo will be sent to the
departments for getting quality approval. They keep bin cards for each different items receipt
from the suppliers with details.
DIESEL BANK:
They issue diesel to the party against indents brought by the parties and issued is
entered in the daily issue register.
TOOL ROOM:
Tool room is personnel issue the materials to the workers on temporary loan and
retainable basis entering in the register.
List of the registers:
Transport register.
Approval memo book.
Bin card files.
Purchase order.
In store there are two sections
Transport entry table.
Store receipt table.
Transport entry table:
They maintain records the receipt of material at what data, at what time, vehicle
number, &quantity in kg. Acknowledgement from vehicles etc.
Store receipt table
The store keeper maintain the record of receipt of materials, serial no’s made of
transport, purchase order reference, bill no’s the name of the supplier etc. the store keeper has
given proper condition to the material to identify the materials.
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b) MANUFACTURING DEPARTMENT
Manufacturing section is again divided in to 2 sub sections
Laboratory
Godown
LABORATORY:
Laboratory plays a significant role in sugar production. The Key activity of
laboratory is checking the content of sugar in the sugar cone and fixing the correct shape and
size of sugar. The la prepared hourly reports which advise on the addition of other chemicals
in the production.
Other concerned activities of the laboratory :
It determines the percentage of water contents in the dilution of the juice.
It determines as well as managing the temperature of boiling juice.
Choices of colors and size of sugar.
To manage time and quality.
It decides the percentage and contents of chemicals to be added during
production.
It finds the pH of water through universal indicator.
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Structure
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Chief chemist
Depute chiefChemist
ManufacturingChemist
Lab in charge
Lab boy Sample boyLab chemist
Job satisfaction” at “ R.S.S.K”
Functions:
It takes care of quality of sugar juice.
It mixes the chemical as per requirement.
It examines the sugar quantity.
Chemicals used in the production of sugar.
Burnt-lime bleaching agent and pH controls (juice clarification)
Sulphur major bleaching agent.
Orthophosphoric acid-bleaching agent.
Flocculent - setting aid.
Caustic soda - clearing.
Common salt- clearing
Washing soda - clearing.
Phosphoric acid - setting.
Hydros a pan bleaching agent (color).
Viscosity reducer- for reducing viscosity
Ammonium biflouride formalin-quality maintain and preservative.
Mill sanitation chemical to prevent generation of bacteria and increases the
rate of boiling.
Mesopropile alcohol.
Commercial HCL. Bleaching powder – for cleaning purpose.
SUGAR:
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It means something sweet in form of taste.
FORMULA:
Carbon dioxid+Water=sucrose+oxygen 12CO2 +11H22O11+12O2
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CANE
IMBITION WATER
MILLING
BAGASSE
RAW JUICE
EXHAUST STEAM CONDENSATE WATER
SULPHURDIOXIDES + LIME
SULPHURED JUICE
EXHAUST STEAM CONDENSATE WATER
CLEAR JUICE
EXHAUST STEAM JUISE + MUD
VAPOURS CONDENSATE WATER
SYRUP
SULPHURDIOXIDE GAS EXHAUST STEAM, VAPOURS
VAPOURS, CONDENSATE WATER
MASSCUITE
STEAM OR SUPER HEATED WASH WATER FINAL MOLASSES
SUGAR
Job satisfaction” at “ R.S.S.K”
RAW JUCE: before sending raw juce to process house it has to be weighted
in order to excise the chemical control and making material balance for efficient
control of the process.
JUCE HEATING: In this process the raw juice is heated and is converted to clear
juice the required temperature is 100c to 105c in the boiling house.
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SULPHURED JUCE: In this process the raw juice is added with time and sulphur
gas and is mixes temperature 105c to 110c. and the sulphur juice received from in the
from milk will be coloured.
CLARIFICATION: In this process through the vacuum filters the mud particles and
the juice filtration takes places.
EVAPORATION: In the process the juice is boiled to make it solid. The solid from
of sugar is than again passed to sulphur tank.
CENTRIFUGATION: In this the mass masscult is cured I,e sugar crystals separated
from the liquor in high speed centrifugal machine of around 1200/RPM
GRADATION: Is the last process in the manufacturing of sugar. It collects the totally
mixed sugar from the centrifugal section through happen and sugar passes from it
each elector sugar is lifted to mixer part from the grader part the sugar is separated
by grad wise it has grades.
BAGGING: The sugar is packed in 100kg, 50kg,& 25kg bags with latest with a
technology of bagging with the mechanized stitching.
STORAGE: After it is sent to god own for storage through machines Factory has
totally 2 big G Godowns with a capacity of 2.5 lakhs each.
GODOWN SECTION:
Godown section is also one of the important part of the factory. Where the finished sugar is
stored. This factory has 2 godowns; there are 1 big godowns its capacity 2 lakhs bags and
other 1 godowns capacity 30000 bags.
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STRUCTURE:
Varieties of Sugar cane:
1.COC671 {Early Maturity}
2.CO8011 {Middle Maturity}
3.CO86032 {Early Maturity}
4.CO8021 {Early Maturity}
5.CO94012 {Early Maturity}
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Godown Keeper
Clerks
Attender
Civil engineer
workers
Non offical
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Finance:
Our company was able to get working capital finance to the extent of Rs. 42.52
crores. The bankers of the company have extended their fullest co-operation in sanctioning
and releasing working requirement, which enabled our company to make payments of cane
bills of the farmers. The company has paid Rs. 1000 per MT as first installment for the cane
supplied during the year
Civil section:
Structure:
Assistant engineer
Official
Head clerk
worker
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Functions:
Planning for new project.
Water supply to the factory & quarters.
Looking over cleanliness of the factory.
Making arrangement for the functions.
Maintenance of factory building.
Maintenance of roads, which are constructed by factory.
Maintaining distillery plant.
INFRASTRUCTURE SECTION:
The infrastructure is one of the co-operative sectors in sugar production, which
is located in ran nagar, at Timmapur village and is 16KM away from Mudhol. It is
located near the bank of Ghtaprabha River, so the factory has obtained the premises
for lifting Water from this river for factory use.
THE INFRASTRUCTURE FACILITIES PROVIDED TO THE EMPLOYEES IN THE
FACTORY LIKE:
Canteen and mess facility
Medical facility
Housing facility
Safety measures
Guest house facility
Contingencies
Insurance facility Etc;
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TOPIC OF THE STUDY:
TOPIC: JOB SATISFACTION
INTRODUCTION:
Several years ago the only compensation that most employees received from
their jobs was a pay cheques. As time passed this changed, as employees began to
demand and receive more from their jobs. Today’s employees are receiving a variety
of compensation,, including health care, retirement, and numerous other benefits and
programmes. However, one thing that employee of two generation ago and today have
in common in them is that, their jobs constitute a major part of their lives, and are
one of the greater sources of personal pleaser and pain. While jobs can be satisfying
in some regards, with positive feeling of accomplishments and purpose, they can also
be source of negative feelings.
DEFINITION:
The term job satisfaction refers to ‘an individuals general attitude towards his
or her job. A person with a high level of jobs satisfaction holds positive attitude
about the jobs, while a person who is dissatisfaction with his or her jobs holds
negative attitude towards the jobs.
Job satisfaction consists of the feelings and attitude of a person with respect
to his or her job. All aspects of particular jobs, good or bad, positive or negative, is
likely to contribute to the development of feelings of satisfaction (or dissatisfaction).
FACTORS OF THE JOB SATISFACTION:
There are different factors on which job satisfaction depends. Important are as discussed
here.
Personal factors
Factors inherent in job
Factors controlled by the management
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1] Personal factors:
They include employee’s sex, education, age, marital status and their personal
characteristics, family background, socio-economic background and the like.
2] factors inherent in job:
Instead of being guided by their co-worker and supervision, the skilled
employees would rather like to be guided by their own inclination to choose jobs in
consideration of ‘what they have to do’. These factors included: the worker itself,
condition, influence of internal and external environment on the job which are
uncontrolled by the management etc.
3] factors controlled by the management:
They include the nature of supervision, job security, kind of work group, wage
rate, promotional opportunities transfer policy, duration of work and sense of
responsibilities. All these factors greatly influence the employees. Their presence in the
organization motivation the employees and provides a sense of job satisfaction.
THE IMPORTANCE OF JOB SATISFACTION.
When allowed to operate freely, job satisfaction can contribute substantially to
organizational effectiveness. It can contribute to productive output in the from of high
quantity and quality of product or services, as well as to organizational maintenance
objective as represented by low absenteeism and turnover. Yet in great many instances
aspect of the individual, the organization, or the environment constrain the satisfaction
productivity relationship to the point where its practical importance is minimal. A
very dissatisfied employee may work hard, produce, be present everyday, and stay with
the co; for many tears if there is no place else to go, the person desperately needs a
jobs and there is a real prospect of being fired should good performance not be
maintained.
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Ultimately, stress may catch up with such a person and signs of poor corporate
citizenship may appear, but such denials of natural satisfaction-output patterns cans
maintain themselves for long periods. Hence job satisfaction may will be more
important to the individual than to the employing organization. In American society,
responsibility for attaining job satisfaction usually assigned to the individual rather
than to the organization. Individuals can change jobs, thereby obtaining more
satisfying work.
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Methodology
INTRODUCTION:
The present study aims at assessing the level of satisfaction of employee in a
manufacturing industry. The study was conducted at RANNA SUGARS, in the
industry.
Statement of the problem:
This particular topic is selected because Employee job satisfaction is a very
important element necessary for the smooth functioning of an organization. Employee
surveys provide a channel for employee to communicate their views on a wide range
of issues in total confidence. They help management to build up an accurate picture
of how employees perceive the organization and highlight the causes of employee
dissatisfaction.
Assessing the level of job satisfaction of the employee:
Management problem:
To know the job satisfaction level of employee. Management wants to build up an
accurate picture of how employees perceive the organization and highlight the causes
of employee dissatisfaction. They want to know the opinion and suggestions of
employee.
Purpose of the study:
The study has been conducted for gaining practical knowledge about HR
practices.
Scope of the study:
The scope of the project is to check the “employees job satisfaction at
RANNA SUGARS”.
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Which was conducted at RSSK a random sample was drawn from the employees of
the industry of Ranna sugars. The sample consisted of employees from the level of
trainees up to the level of managers. The sample size was of 100 in number.
Objectives of study
1) Assessing the level of job satisfaction at Ranna Sugars
2) To bring out the opinion and suggestion of employees at Ranna.
3) To identify the satisfaction factors of employees.
4) To identify the perception of employees and the factors causing dissatisfaction.
SAMPLING TEST:
We have selected the “simple random sampling” a type of probability sampling.
Simple random sampling is a procedure in which every possible sampling of a certain size
within a population has known and equal probability of being chosen as the study of sample.
It helps in the actual selection of a simple random sample can be done by randomly picking
the desired number of units from the population.
Here we collected the data from sampling frame (i.e. Welfare activities and job satisfaction).
Sample size : 100
Sampling unit : selected randomly no specific respondent.
Extent : refers to area selected.
By personal contact –In RSSK industry
Time : 14th August 2009 From : 2.30 pm to 7.00pm .
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Using pilot survey we had set the hypothesis, out of 30 respondents, 14 respondents, with
relationship between employees and top level management. Therefore14/30=0.466
Nul hypothises: H0 more than 52% of respondents the strongly agree or highly satisfied with
the relationship between employees and the top level management.
Alternative hypothises: H1 less than 52% of respondents are not satisfied with the
relationship between employees and top level management.
Using Z test can prove this
P = 0.466
N = sample size100
a (alpha) = 5% level of confidence.
S = p(1-p)
n-1
P = population proportion = 0.466 = 0.466/100 = 46.6
S = standard error
n = sample size = 100.
Z=1.64(referring table)
S = 0.466(1-0.466)
100-1
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S = 0.466 *.0.534
99
S = 0.050.
Po = sample proportion
Z = 1.64 (referring table) at 5% level of significance
Zcal = P0 – P/S.D
P0 (sample proportion)
As per the data collected out of 100 respondents 52 are satisfied with the relationship
between employees and top level management.
P0 = 52/100 =0.52
Z = 1.64
Z = P0 - p
S
Z = 0.52 – 0.0466
0.050
Z = 0.054
0.050
Z = 1.08.
Z = 1.64 as reffered to the table value. And 1.08 is Zcal.
Conclusion : z = 1.08 null hypothesis is accepted.
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QUESTIONNAIRE:
1. How do you feel about the welfare amenities provided to you?
Frequency Percent Valid Percent Cumulative Percent
Valid 1) Good 74 74.0 74.0 74.0
2) Excellent
13 13.0 13.0 87.0
3) Neither good nor bad
7 7.0 7.0 94.0
4) Poor 5 5.0 5.0 99.0
5) Bad 1 1.0 1.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee’s i.e. 74% of them Good that they are satisfied with the
infrastructure provided by company. Where as 13% of them are agreeing excellent and
7% of them are neither god nor bad their decision. And 5%of them are poor. And rest of
them bad. As the percentage of the bad level of the employee is very small. We can
conclude that the employee is satisfied with the existing infrastructure provided by
company.
Interpretation : from survey come to know that most of the employees are satisfactory for
providing welfare amenities.
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2. working hours of the organization is convenient?
Frequency
Percent Valid Percent Cumulative Percent
Valid 1)Strongly agree
48 48.0 48.0 48.0
2) Some what agree
35 35.0 35.0 83.0
3)Neither agree nor disagree
6 6.0 6.0 89.0
4)Strongly disagree
7 7.0 7.0 96.0
5)Somewhat disagree
4 4.0 4.0 100.0
Total 100 1 00.0 100.0
Analysis : Among 100 employees 48% of employees are Strongly agree, 35% are Some what
agree, 6% are Neither agree nor disagree, 7% are strongly disagree & 4% are of some what
disagree.
Interpretation: For survey come to know that most of the employees are strongly agree and
least of the employees are some what agree.
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3)State the level of satisfaction towards the salary paid to you by the company?
Frequency Percent Valid Percent Cumulative Percent Valid 1
Completely satisfied
11 11.0 11.0 11.0
2 Satisfied 45 45.0 45.0 56.0
3 Neither satisfied nor dissatisfied
10 10.0 10.0 66.0
4 Completely dissatisfied
3 3.0 3.0 69.0
5 Dissatisfied
31 31.0 31.0 100.0
Total 100 100.0 100.0
Analysis: Among 100 employees, 45% employees are Satisfied, 11% of employees are
Completely satisfied 10% are Neither satisfied nor dissatisfied, 3% are Completely
dissatisfied & 31%are dissatisfied.
Interpretation: From survey come to know that majority of employees are satisfied and least
of the employees are completely dissatisfied towards the salary.
4. How do you feel about working conditions in your organization?
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Frequency Percent Valid PercentCumulative Percent Valid 1 Completely
satisfied22 22.0 22.0 22.0
2 Satisfied 72 72.0 72.0 94.0 3 Neither
satisfied nor dissatisfied
2 2.0 2.0 96.0
4 Completely dissatisfied
2 2.0 2.0 98.0
5 Dissatisfied 2 2.0 2.0 100.0
Total 100 100.0 100.0
Analysis: Among the 100 employees, 22% are Completely satisfied, 72% are Satisfied, 2%
are Neither satisfied nor dissatisfied, 2% are Completely dissatisfied & 2% are dissatisfied.
Interpretation : From survey come to know that the working condition of the organization is
satisfied because 72% of the employees are satisfied and only 2% are dissatisfied and
completely dissatisfied.
5. What do you feel about the scope provided by RSSK for your bright future
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Frequency Percent ValidPercent Cumulative Percent Valid 1) Extremely 16 16.0 16.0 16.0
2)Somewhat satisfied
68 68.0 68.0 84.0
3)Neither satisfied nor dissatisfied
9 9.0 9.0 93.0
4) Extremely dissatisfied
4 4.0 4.0 97.0
5) Some what dissatisfied
3 3.0 3.0 100.0
Total 100 100.0 100.0
Analysis: Among the 100 employers said that the 68% are some what Satisfied, 16% are
Extremely, 9% are Neither satisfied nor dissatisfied, 4%are extremely dissatisfied & 3% are
some what dissatisfied.
Interpretation: most of the people happy with the RSSSK for Bright future in terms of
time.
6. What do you feel about the transport facility?
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Frequency Percent ValidPercent Cumulative Percent Valid 1
Completely satisfied
5 5.0 5.0 5.0
2 Satisfied 22 22.0 22.0 27.0 3 Neither
satisfied nor dissatisfied
38 38.0 38.0 65.0
4 Completely dissatisfied
6 6.0 6.0 71.0
5 Some what dissatisfied
29 29.0 29.0 100.0
Total 100 100.0 100.0 1OO.0
Analysis: Most of 100 employees are agrees that. transport facility, where as 29%
are some what dissatisfied, 22% are satisfied, to their decision. As the completely
dissatisfactory level is 6%, and 5% is completely satisfied by the company.
Interpretation: among all the satisfied more number are about Neither satisfied nor
dissatisfied & least of completely satisfied.
7. Are you satisfied with the medical facilities provided to you?
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MEDICAL You are satisfied with the medical facilities provided to you
Frequency Percent Valid Percent Cumulative Percent
Valid 1) Strongly agree
35 35.0 35.0 35.0
2) Some what agree
50 50.0 50.0 85.0
3) Neither agree nor disagree
4 4.0 4.0 89.0
4) strongly disagree
9 9.0 9.0 98.0
5) Some what disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee is 50% of some what agrees that. with medical facility,
where as 35% of them are strongly agree, 9% of them neither agree nor disagree, to their
decision. As the completely dissatisfactory level is 4%, and 2% is some what disagree
by the company.
Interpretation: among all the satisfied more number are about some what agree & least of
some what disagee.
8. Management handles grievances and complaints in time?
MANAGEME Management handles grievances & complaints. in time
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Frequency Percent ValidPercent Cumulative Percent
Valid 1) Strongly agree
52 52.0 52.0 52.0
2)Somewhat agree
9 9.0 9.0 61.0
3) Neither agree nor disagree
23 23.0 23.0 84.0
4)Strongly disagree
9 9.0 9.0 93.0
5) Some what disagree
7 7.0 7.0 100.0
Total 100 100.0 100.0
Most of employee I,s 52% of them strongly agree that they are satisfied for
complaints and grievances handles by management. Still their not have any
problem I,e strike layout etc. where as 23% of them are neither agree nor
disagree, 9% of the strongly disagree and some what agree, and7% of the some
what disagree for employee remaining about the management.
9. Relationship between employee and management is good?
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Job satisfaction” at “ R.S.S.K”
Frequency Percent ValidPercent Cumulative Percent
Valid 1) Strongly agree
52 52.0 52.0 52.0
2)Somewhat agree
9 9.0 9.0 61.0
3) Neither agree nor disagree
23 23.0 23.0 84.0
4) Strongly disagree
9 9.0 9.0 93.0
5) Some what disagree
7 7.0 7.0 100.0
Total 100 100.0 100.0
From the above diagram. We can say that 52% of the employees have strongly
agree about the interpersonal relationship between the employees23% of the employee are
neither agree nor disagree. As the percentage of the poor and unsatisfactory level of the
employee is more, so we can conclude that the interpersonal relationship between the
wmployee is not good in the organization.
10. your talent or intelligence is encouraged?
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Job satisfaction” at “ R.S.S.K”
Frequency Percent ValidPercent Cumulative Percent
Valid 1)Strongly agree
34 34.0 34.0 34.0
2)Somewhat agree
55 55.0 55.0 89.0
3 Neither agree nor disagree
3 3.0 3.0 92.0
4)Strongly disagree
4 4.0 4.0 96.0
5) Some what disagree
4 4.0 4.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee is 55% of some what agrees that., where as 34% of them
are strongly agree, 3% of them neither agree nor disagree, to their decision. As the
completely dissatisfactory level is 4%, and 4% is some what disagree by the company.
Interpretation: among all the satisfied more number are about some what agree & least of
neither agree nor disagree.
11. The fringe benefits given to you are?
Frequency Percent Valid Percent Cumulative Percent
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Job satisfaction” at “ R.S.S.K”
Valid 1) Completely satisfied
7 7.0 7.0 7.0
2) Satisfied 81 81.0 81.0 88.0 3) Neither
satisfied nor dissatisfied
6 6.0 6.0 94.0
4) Completely dissatisfied
3 3.0 3.0 97.0
5) Dissatisfied
3 3.0 3.0 100.0
Total 100 100.0 100.0
Majority of the employee I,e 100% are satisfied with the fringe benefit. Where as,
81% of the satisfied, 7% completely satisfied, 6% of neither satisfied nor dissatisfied, and 3%
are the completely dissatisfied and dissatisfied.
12. job promotion in this organization is impartial?
Frequency Percent ValidPercent Cumulative Percent Valid 1) Strongly 37 37.0 37.0 37.0
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Job satisfaction” at “ R.S.S.K”
agree 2) Some what
agree 55 55.0 55.0 92.0
3) Neither agree nor disagree
4 4.0 4.0 96.0
4) Strongly disagree
2 2.0 2.0 98.0
5)Somewhat disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
Most of employee I,s 55% of them some what agree with the job promotion is
in this organization is impartial. Where as 37% of Strongly agree, 4% of them
neither agree nor disagree, as the percentage of the strongly disagree level of the
employee is less than compared to the some what agree. We can conclude that
the employee are agree with the job promotional.
13. What do you feel about the canteen facility provided to you?
Frequency Percent ValidPercent Cumulative Percent
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Job satisfaction” at “ R.S.S.K”
Valid 1) Good 72 72.0 72.0 72.0 2) Excellent 6 6.0 6.0 78.0 3) Neither good
nor bad 13 13.0 13.0 91.0
4) Poor 8 8.0 8.0 99.0
5) Bad 1 1.0 1.0 100.0
Total 100 100.0 100.0
Most of employee is 72% of them agrees. They are satisfied with the canteen facility.
Where as 13% of them are agree with neither good nor bad, and 8% of them agree to be
neuters at their decision.
As the excellent level is 6%; hence we can conclude that the employees are satisfied to
the canteen facility provided by company.
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Job satisfaction” at “ R.S.S.K”
FINDINGS AND SUGGESTION.
Findings:
Medical facility provided to the employees is highly satisfied as management is
highly concerned about the employees and their health
The relationship between the management and employees is good.
61% of employees say they are satisfied with the way their grievances are addressed.
Promotion is given on the basis of performance and 92% of employees are satisfied.
More then 75% of employees are satisfied with the food provided in the canteen
because they maintain good quality food and lot of cleanliness in the preparation of
food.
Transportation facility provided by the company is not up to the mark, because 35%
respondents are strongly dissatisfied.
56% of employees are satisfied with the salary given to the employees.
Suggestions:
Ranna Sugar can have a separate HR department which helps the company to
know the employees needs and desires and it will conduct the training and
orientation programme and also look after all the HR activities for the
employees and this in turn can help to increase the productivity of the
employees.
They can also try to provide transport facility as most of employees are not
having convenient local buses or they can provide bus facility from factory site
to nearest city.
Company can provide uniform to the worker as it looks more neat and clean.
The company may improve its employee concern with the help of offerings
and provisions giving to the employees
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Job satisfaction” at “ R.S.S.K”
CONCLUSION
I have taken problem on employee job satisfaction at Ranna sugars. A sample size
100 respondents were selected for collection of primary data. Analysis and interpretation of
primary has been presented in their respective headings.
Finally to conclude, the project gave me an opportunity to observe the various
theoretical aspect, employees and management were very cooperative through that i got to
know their opinion regarding job satisfaction. From this I can say that management at Ranna
Sugars is concerned about employees
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Job satisfaction” at “ R.S.S.K”
BIBLIOGRAPHY
BOOKS:
1. Human Resources Management
Subbarao
5th edition,
Pearson Education, Asia.
2. Marketing Management
Phillip Kotler
11th edition
Prentice-Hall India Pvt. Ltd.
3. Principles of Management
Hernold Kunz
10th edition
Company Websites:
www. Ranna sugar .co.in
www. Ranna sugar.com
News papers:
Vijay Karnataka
Deccan herald.
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