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1 Create, Connect, Optimize The New Formula For Content Success Shane Snow Chief Creative Officer Contently @shanesnow @shanesnow 2 A question.

A question. - Marketing Professionals, Modern Marketing … · A question. 2 @shanesnow 3 Who do ... American Express OPEN Forum z Timely Seasonal Evergreen Interests & values Company

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1

Create, Connect, Optimize The New Formula For Content Success

Shane Snow

Chief Creative Officer

Contently

@shanesnow

@shanesnow 2

A question.

2

@shanesnow 3

Who do you trust more?

z

@shanesnow 4

I created a poll…

3

@shanesnow 5

Poll conducted March 2014. +/- appx 5% margin of error.

Queen v. Rowling

@shanesnow 6

4

@shanesnow 7

A couple of stories:

@shanesnow 8

Story #1:

Jacque Prévert

& The Beggar

5

@shanesnow 9 @shanesnow

@shanesnow 10

I’m

blind

6

@shanesnow 11 @shanesnow

@shanesnow 12

Spring is

coming,

but I won’t

see it

7

@shanesnow 13

Story #2:

Ryan Gosling

& Me

@shanesnow 14 @shanesnow

8

@shanesnow 15

Story #3:

Doug & The

Machine

@shanesnow 16 @shanesnow

9

@shanesnow 17

@shanesnow 18

10

@shanesnow 19

@shanesnow 20

Tens of millions of dollars

@shanesnow

11

@shanesnow 21 @shanesnow

@shanesnow 22

12

@shanesnow 23

@shanesnow 24 @shanesnow

13

@shanesnow 25

“Can I go again?”

@shanesnow

@shanesnow 26

Stories are powerful.

14

@shanesnow 27

Great stories build relationships.

@shanesnow

@shanesnow 28

Great stories make us care.

@shanesnow

15

@shanesnow 29

Great stories can change our attitudes.

@shanesnow

@shanesnow 30

Your brain on facts

16

@shanesnow 31

Your brain on stories

@shanesnow 32

We’re programmed for stories.

17

@shanesnow 33

@shanesnow 34

Research: “Storytelling can break down

barriers to foster compassion,

tolerance, and respect

for difference.”

18

@shanesnow 35

Research: “Storytelling has an impact on

participants’ interpersonal

relationships, empathy, and

sense of connectedness.”

@shanesnow 36

Great stories build relationships.

@shanesnow

19

@shanesnow 37

Great stories make us care.

@shanesnow

@shanesnow 38

Great stories can change our attitudes.

@shanesnow

20

@shanesnow 39

Businesses have always wanted to do this.

@shanesnow 40

21

@shanesnow 41

@shanesnow 42

Storytelling Marketing

Content Marketing

@shanesnow

22

@shanesnow 43

Storytelling Marketing

Technology

@shanesnow

@shanesnow 44

23

@shanesnow 45

@shanesnow 46

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@shanesnow 47

“We are a media company now.” –David Beebe, Marriott vice president of global creative.

@shanesnow 48

Stories are a smarter way to do marketing.

25

@shanesnow 49

Stories are a smarter way to build relationships.

@shanesnow

Shouting into the hurricane.

50

26

@shanesnow

Shouting into the hurricane.

51

How?

a.d. 1500

52

27

53

54

28

55

56

29

57

58

30

59

60

31

61

The Daily Gossip

62

By Antonio!

32

63

The Daily Gossip

64

33

65

Figure out what the audience wants first, then figure out the

technology and process to use. (Most of us do this backwards.)

34

Publishing strategy matters. (How you publish is as important as what you publish.)

A deeper pattern…

35

69

70

CREATE

36

71

CREATE

CONNECT

72

CREATE

CONNECT

37

73

The Daily Gossip

By Antonio!

CREATE

CONNECT

74

The Daily Gossip

By Antonio!

CREATE

CONNECT

38

75

The Daily Gossip

By Antonio!

CREATE

CONNECT

76

The Daily Gossip

CREATE

CONNECT

39

77

The Daily Gossip

CREATE

CONNECT

78

The Daily Gossip

CREATE

CONNECT

40

1851

79

80

41

81

V.S.

82

42

83

84

43

85

V.S.

86

44

When content is everywhere, go deep.

Quality builds loyalty.

45

The pattern!

90

CREATE

46

91

CREATE

CONNECT

92

CREATE

CONNECT

47

93

CREATE

94

CREATE

CONNECT

48

95

CREATE

CONNECT

96

CREATE

CONNECT

49

2012

97

50

99

CREATE

100

CREATE

51

101

CREATE

CONNECT

102

CREATE

CONNECT

52

103

CREATE

104

CREATE

CONNECT

53

105

CREATE

CONNECT

106

CREATE

54

107

CREATE

CONNECT

108

CREATE

CONNECT

55

The faster you crank The Flywheel, the faster you can create content that works.

CREATE

CONNECT

56

But what is it that

you’re optimizing?

111

Optimize the content you make, and the way you distribute it.

CREATE

CONNECT

57

113

CREATE

z

58

59

STORY MATRIX

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

60

Timely Seasonal Evergreen

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

Timely Seasonal Evergreen

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

63

z

GE Reports

z

Timely Seasonal Evergreen

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

64

Infographics @ Universal

z

Timely Seasonal Evergreen

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

65

Telling products’ stories @ Groupon

z

Timely Seasonal Evergreen

Interests

& values

Company &

customers

Products &

services

STORY MATRIX

66

CONNECT

132

67

B2B B2C

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

B2C

68

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

B2C

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

B2C

69

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

B2C

SOCIAL

CHANNELS

SOCIAL

CHANNELS

SOCIAL

CHANNELS

SOCIAL

CHANNELS

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Linkedin

Youtube

Twitter

Reddit

B2C

70

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

B2C Linkedin

Youtube

Twitter

Reddit

B2B

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Slideshare

Sponsored

webinars

B2C Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

Linkedin

Youtube

Twitter

Reddit

71

B2B B2C

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Slideshare

Sponsored

webinars

Pinterest

Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

Linkedin

Youtube

Twitter

Reddit

B2B B2C

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Slideshare

Sponsored

webinars

Pinterest

Sponsored

content

Sponsored

content

Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

Linkedin

Youtube

Twitter

Reddit

72

B2B B2C

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Slideshare

Sponsored

webinars

Pinterest

Sponsored

content

Sponsored

content

Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

Linkedin

Youtube

Twitter

Reddit

B2B B2C

BR

AN

DIN

G

CO

NV

ER

SIO

N

OWNED

SITE

EMAIL

Slideshare

Sponsored

webinars

Pinterest

Sponsored

content

Sponsored

content

Youtube

Facebook

SnapChat/Kik

Instagram

Reddit

Linkedin

Youtube

Twitter

Reddit

73

145

Email is 100x more effective than organic

social

While a newsletter sent to 100,000

subscribers can easily result in

10,000 readers within a few hours, a

Facebook or Twitter update sent to

the same following is likely to produce

less than 70.

146

Organic social is all about your readers’

social

The secret is that the majority of your social

media traffic will come when other people—

such as your email subscribers or influencers

you interview—share your content, not when

you share your own content.

74

147

Paid distribution is now the most cost

effective way to do social

Optimize for…

BRAND and/or CONVERSION

75

Either way, start with engagement

76

77

78

79

157

80

81

@shanesnow 161

Great stories build relationships.

@shanesnow

@shanesnow 162

Great stories make us care.

@shanesnow

82

Content Marketing Strategy Resources: contently.com/strategist

All my contact info and stuff: shanesnow.com