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A r i aNOVEMbEr 2011
Article and photo ideas, contact: Maria Cerceo Slade [email protected] 215-612-4952 Michael Hagarty [email protected] 215-612-5647 Maria Battaglia [email protected] 215-612-2617
A r i A H e A l t H . o r g
inside this issue“Question of the Day” .............. 1Aria 2011 Heart Walk ............... 1Community Outreach ............... 2Culture of Safety Update .......... 2Women’s Health Update ........... 3Share Your Photos .................... 3Win an iPad 2 .......................... 3Aria Voted “Best of Bucks” ....... 4Employee Health Matters ......... 4Aria Donates Medical Tubing .... 5Children’s Choice Party ............ 5Aria’s ICANL Accreditation ........ 5Employee Spotlight .................. 6Gero-psych Conference ........... 6Program Spotlight .................... 7Gift of Life Award ..................... 8Hurricane Assistance ............... 8
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Join Aria at the 2011 Heart Walk at Citizens Bank ParkAria Health will once again host teams in support of the American Heart Association’s (AHA) annual Heart Walk, scheduled Saturday, November 12, at Citizens Bank Park in South Philadelphia.
Heart Walk teams have been organized to encourage employee participation in the event and to raise funds in support of the AHA’s mission, which is to build healthier lives free of cardiovascular disease and stroke.
Being a walker is fun and easy. To register, you can simply visit HeartWalk.org, click the JOiN eVeNt button and follow the directions. The AHA provides great tools and tips, including tools to solicit donations quickly online. Don’t forget – you can participate even if you are unable to walk.
Registration and festivities start at 8:00 a.m. and the opening ceremony begins at 10:00 a.m.For more information, contact Shannon Mennel at [email protected].
The more questions you answer and share via email, Facebook or Twitter, the better your chances of winning one of eight great prizes awarded weekly!
Aria’s “Question of the Day” Sweepstakes tests your Northeast Philadelphia and Bucks County neighborhood, health, and history IQ by asking participants one trivia question per day between Monday, October 31, 2011 and Friday, December 23, 2011.
The more questions you answer, the better your chances of winning one of eight great prizes awarded weekly!
Prize packages include: • Amazon Kindle and Gift Card • iPod Touch • Digital Camera with a Snapfish Gift Card • Automotive TLC Package Including a Gas Gift Card • iPod Shuffle with Gym Bag
• Dinner and a Movie Gift Cards • Home Improvement Gift Card
To play, simply visit AriAHeAltH.org, join the YourAriaHealth community, and follow the quiz instructions.
Everyone 18 and older is welcome to participate in the sweepstakes. Don’t forget to play every day and share the questions with your family and friends!
Play Aria’s “Question of the Day” Sweepstakes
Members from the Aria Health team pose before the beginning of the 2010 Heart Walk at Citizens Bank Park.
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New event reporting SystemThe new UHC system is now live.
A training video with instructions on how to complete an event report using the upgraded system is available on the intranet. In order to view the video, type INTRANET.ARIAHEALTH.ORG in your browser. Educational tables are also available for anyone who has any questions on the new system.
Do You Have a “Good Catch” Story that You Want to Share?We encourage all Aria Health team members to email their “good catch” stories to [email protected]. It will be reviewed for future posting to the team blog. A “good catch” is defined as an event or circumstance that has the potential to cause a minor or serious incident, but that did not actually occur due to corrective action and/or timely intervention.
COMMUNitY OUtreACH SPOtliGHtAria Health and its employees are dedicated to the neighbors and neighborhoods we serve. This section highlights a small portion of the recent outreach and volunteer efforts that have been spearheaded by Aria employees.
Hundreds Gather for torresdale Campus Community Day Hundreds of visitors attended Aria Health’s Torresdale Campus Community Day on October 23. Highlights of the event included: a police dog demonstration, face painting, free flu shots and health screenings, and a tour of the Stereotaxis Mobile Cardiac Education Center, an interactive learning center filled with information about general heart health, focusing on arrhythmia awareness, education, and treatment options.
To view photos from the event, visit Aria’s Facebook page at Facebook.com/AriaHealth.
Gilda’s Club to Hold Special Day of learning for Veterans at Aria Health-Bucks CountyGilda’s Club Delaware Valley, part of the Cancer Support Community, has scheduled a special day of learning for veterans, their families and friends.
The event will be held at Aria Health Bucks County on Saturday, Nov. 12 from 8:30 a.m. to 12:30 p.m.
In addition to the keynote speaker, Congressman Mike Fitzpatrick, three informative sessions of interest to veterans include “Frankly Speaking about Lung Cancer and New Innovative Treatment,” presented by Richard S. Chang, MD, Thoracic Surgeon at Aria Health; “An Overview of VA Behavioral Health and Social Services,” presented by Gerd Naydock; and “Women in the Military: A Lifelong Legacy,” presented by Dr. Agnes Morrison.
The event and lectures are free and sponsored by Aria Health Bucks County’s community outreach program. Free flu shots will be available during the morning event, and breakfast and lunch will be included.
To learn more, call 215-441-3290 or e-mail [email protected].
Culture of Safety BadgesAs part of Aria Health’s Culture of Safety initiative, please note that ID badge inserts that were recently distributed with paychecks should be inserted in between your two ID badges.
These new inserts include important safety-related information, including: Safety Behaviors for Error Prevention, SBAR-Q information, and the Phonetic Alphabet.
CUltUre OF SAFetY UPDAte
1
Safety Behaviors Error Prevention Tools 1. Practice and Accept a Questioning Attitude We think critically about the things we see and hear
during our work day and are receptive to questions from our colleagues.
1. Stop in the face of uncertainty 2. Reflect and resolve
2. Communicate Clearly We’re responsible for professional, clear and complete
verbal and written communication.
1. Transfer information using SBAR-Q 2. Close the loop using Triple Play (read-backs
& repeat-backs) 3. Ask and encourage clarifying questions 4. Use phonetic & numeric clarifications
3. Pay Attention to Detail We’re present in the moment by taking the time to
carefully attend to important details.
1. Self-check using STAR (Stop, Think, Act, Review)
4. Support Each Other We’re accountable for our actions and the actions of
our teammates.
1. Speak up for safety using CATCH (Check, Ask, Teach, CHain of command)
Safety Behaviors for Error Prevention
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Share Your Photographs and Memories and Win Flyers tickets
In the next few weeks, Aria Health will unveil a branding campaign titled “Caring Neighbors” that will highlight the pivotal role our organization has played in shaping the Northeast Philadelphia and Bucks County communities over the past century.
As part of the campaign, a “Caring Neighbors through the Years” section will be created on YourAriaHealth.
org that will feature Philadelphia and Bucks County photographs from years past. If you have a photograph or photographs that you would like to share in this online gallery, we need your help!
If the photo(s) are digitally saved, simply visit the Aria Team Blog at www.AriAHeAltHeXCHANGe.org, click on the “Caring Neighbors” link at the top of the page and follow the instructions to upload your photo.
If your photo(s) are not digital (they are hard copies), then you can send them via inter-office mail to the Marketing Department at the Torresdale Campus (ATTN: Maria Battaglia) where they will be scanned and promptly returned.
Everyone that shares a photograph will be entered into a raffle drawing to win a Flyers fan package and two tickets to an upcoming game.
Please note that all photos should be from before 1990, and all images will be uploaded to the online gallery at the discretion of Aria Health’s Marketing Department.
Lynn Doyle The Comcast Network
Aria Health Presents Free “Women’s Health Update”Aria’s Women’s Health Update will feature a FREE evening of health information and a keynote presentation by Lynn Doyle of The Comcast Network. Hors d’oeuvres and dessert will be served.
We look forward to having you join us!
DAte: Thursday, November 15, 2011
tiMe: registration: 5:30 PM
lOCAtiON: Aria Health – Bucks County Campus Cafeteria 380 North Oxford Valley Road Langhorne, PA 19047
eVeNt DetAilS:
Hors d’oeuvres and Dessert: 5:30 – 6:30 PM
Presentations: 6:30 PM“Balancing it All”Lynn Doyle, The Comcast Network
“Facts and Fallacies of Breast Cancer” Jennifer Chalfin Simmons, MD, FACS, Director, Breast Health Program
“Minimally invasive Bariatric Weight loss Surgery”Elizabeth Renza-Stingone, MD, FACS, General/Laparoscopic Surgery
“Your Skin and You” Anna Broggi, Massage Therapist & Aesthetician
Pre-registration is required. Please call 215-612-4808 to register.
Win an Apple iPad 2!In September, Aria Health became the first health system in Northeast Philadelphia and Bucks County to offer a content-rich, mobile website for our community members on the go. And as part of the mobile website promotion, everyone that registers to receive Aria’s electronic newsletter, ePulse, by November 30, 2011 will be entered into a raffle to win a Free iPAD2!
To enter the raffle drawing, simply visit AriAHeAltH.org/iPAD and complete the brief ePulse registration form.
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employee Health Matters Campaign runs through DecemberAs part of Aria’s Preventive Health and Wellness Department’s “employee Health Matters” campaign, Aria employees have the opportunity to improve their health and wellness and enter into a grand prize raffle drawing to win a two-night hotel stay and an additional vacation day.
Now through December, a variety of health-related activities (listed below) will be made available to Aria employees. For each activity that you complete, you will gain an entry ticket into the grand prize drawing. The more you participate, the greater your chances are to win.
November Great American Smokeout Quit Smoking on November 17th for the Great American Smokeout Complete Depression Awareness Questionnaire
December Holiday Health Stress Management Classes Healthy Cooking Classes Keep Holiday Weight IN-CHECK
To learn more about the campaign including dates/times of the activities, visit the Aria Team Blog at www.AriAHeAltHeXCHANGe.org.
Drexel Online Winter Deadlines Are ApproachingAs an employee of Aria Health, there’s still time to complete your applica-tion package and take the next step towards career development with Drexel University Online with winter! Take advantage of your partnership benefits including a 10-25% tuition reduction and deferred billing options and earn a top-ranked degree with one of “America’s Best Colleges 2011” as ranked by U.S.News & World Report.
Complete your no cost application today – visit www.drexel.com/aria to get started.
Aria Health Voted Best of Bucks 2011Aria Health’s Bucks County campus was voted the best hospital in Bucks County in “The Best of Bucks 2011” by readers of the Bucks County Courier Times.
Aria Health’s Bucks County Campus has proudly served the residents of Lower Bucks County and the surrounding community since 1999. Our highly trained physicians, nurses and staff provide leading-edge treatment, in home-like comfort, for the best possible patient experience.
Our 112-bed hospital offers an array of emergency, inpatient, outpatient, medical and surgical services. Aria Health – Bucks County has also developed a strong network of primary care physicians that provide a wide range of healthcare for the entire family, and emphasize preventative health and wellness services.
To learn more, visit AriaHealth.org/BucksCounty.
employee Health and Wellness interest SurveyAria’s Preventive Health and Wellness Department would like to learn about your interests in health promotion, health improvement and related wellness activities and has created a survey available to all Aria Health Team Members.
The survey will be distributed with the open enrollment packets and is also available on the Intranet and the Aria Team Blog (www.AriAHeAltHeXCHANGe.org).
Let your voice be heard by completing the survey.
Smoking Cessation “Clearing the Air”
This Free five-week program is designed to help you quit smoking comfortably. Classes will be held every Monday from 7:00 p.m. – 8:30 p.m. between
November 7 and December 5 in the Aria Health-Bucks County Campus Board Room.
Invite your friends and family members who want to quit too!
To register, contact Lynn at 215-710-2264.
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Aria Health receives Accreditation from the iCANl
Congratulations to Dr. Jonathan Cox, MD, FACC, Kristine Dyson CNMT, RT and all team members for their hard work in acquiring
accreditation from the Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories (ICANL) for Aria Health.
ICANL accreditation is a means by which general nuclear medicine, nuclear cardiology and PET facilities can evaluate and demonstrate the level of patient care they provide.
The process begins with a comprehensive self-evaluation by laboratory staff. Completion of the application for accreditation requires information on all aspects of laboratory operation as well as the submission of actual case studies for review. After the application is submitted to the ICANL, it undergoes a confidential peer-review by the ICANL’s trained reviewers, including physicians and technologists, before a final decision is made by the Board of Directors.
Aria Donates Medical tubing to Developing Nations in Africa
Aria Health recently donated 3 pallets of medical tubing to the AFYA Foundation, which will ultimately be made available to international health organizations and health professionals working in developing African countries.
The AFYA Foundation is a non-profit organization that is committed to providing an up to date computer- based inventory menu from which international health organizations and professionals can self-select medical supplies via the web that match the needs of recipient health centers/patients in Africa. These goods include consumables, sustainable equipment, medical office and community outreach supplies.
AFYA has established a medical supply system tailored to the needs of its donation institutions and has implemented a strategy to collect medical supplies from hospitals, health care centers and individual’s homes.
Children’s Choice Holiday Party 2011
Aria Health’s Frankford Campus will once again host Children’s Choice-Oxford Avenue Branch Holiday Party on Thursday, December 15 from 4:00 p.m. – 7:00 p.m.
Founded in 1982, Children’s Choice is a non-profit organization that provides foster care and adoption services for children in Pennsylvania, Delaware and Maryland.
Look for more information related to gift donations in the December issue of the Pulse and on the Aria Team Blog (www.AriAHeAltHeXCHANGe.org).
Aria Health’s 5th Annual Quality retreat – Come Fly With UsAria will host its 5th annual quality retreat on Friday, November 11 from 8:00 a.m. – 3:30 p.m. at the Radisson Hotel-Philadelphia Northeast in Trevose. Guided by this year’s theme of “Come Fly with Us: A Focus on
High reliability Organizations and Key Performance traits,” speakers will include:• Gregory Bolton, MD, Chairman, Aria Health Department of Gynecology and Director of Aria’s Center for Gynecology and Women’s Health
• Shannon Sayles, RN, Healthcare Performance Improvement
• Procedural Areas-Special Presentation, Aria Health
To register call Barbara Lawrence at extension 2-4160.
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eMPlOYee SPOtliGHt SeCtiON
Marketing leadership AppointmentMaria Cerceo Slade has recently been promoted to Senior Director of Marketing and Communications at Aria Health. In this expanded role, Maria will lead Aria’s growing marketing, public and media relations, internal communications, strategic planning, and community outreach initiatives. Since joining Aria in 1999, Maria has applied a range of experience in healthcare communication to direct marketing efforts, including the branding of Aria Health, as well as the evolution of Aria’s interactive, Web-based strategies and social media platform, which were recently recognized by the Philadelphia Business Journal with a Hospital Innovation Award in the “New Media” category.
Prior to her tenure at Aria, Maria served as a Media Representative in the Public Relations
Department and led marketing projects at Thomas Jefferson University Hospital. In this role, she achieved local and national media coverage for new medical treatments, breaking medical news, and clinical research studies. In addition, Maria was a contributing health columnist for Vitality Magazine and a writer and editor in the Advertising and Promotions Department at Lippincott Williams & Wilkins Publishers.
Maria holds a Bachelor of Arts degree in Communication from La Salle University and a Master of Health Administration degree from the University of Phoenix. As a member of the La Salle University Alumni Association, she has participated in panel discussions with undergraduate students highlighting careers in healthcare communication. Maria is also a member of the Frankford-Northeast Rotary, past Board Member of the Bucks County Health Improvement Project (BCHIP), and a member of the American Marketing Association (AMA), the Public Relations Society of America (PRSA), and the Philadelphia Public Relations Association (PPRA).
Geriatric Psychiatric Conference
Behavioral Health Center for Older Adults (BHCOA) will be hosting its 14th annual gero-psych conference, A World of Possibilities: Geriatric Psychiatry with a “twist” on Thursday, November 17th at the Sheraton Bucks County Hotel.
Seven CEU’s will be awarded to:• Nursing/PA Nursing Association• Social Workers/PA State Board
of Social Work• Activity Professionals/
Recreational Therapists/National Council for Activity Professionals
• Nursing Home Administrators/ Personal Care Administrators
• Certified Senior Advisors
Conference fee for Aria Employees are only $30! For additional information and to register, please contact Carmella Kohl at ext. 7-5538 or at [email protected].
Come listen, learn and enjoy!
Smartphones Connect More People than PCsMorgan Stanley analysts predict that by 2014, more users will connect to the Internet over mobile devices than desktop PCs.
With this data in mind, Aria Health is proud to be the first health system in Northeast Philadelphia and Bucks County to offer a content-rich, mobile website for our community members on the go.
By logging on to AriAHeAltH.org from any smartphone – including the iPhone, Android and Blackberry – or tablet devices like the iPad, users will be able to quickly access essential information:
• Emergency care contact information• Aria campus locations and directions• Patient and guest information, including visiting hours• Information related to Aria programs and services
• How to find and contact an Aria physicianAria Health Mobile – Visit us on your smartphone or tablet device today.
To view Morgan Stanley’s Mobile Internet Report, visit http://www.morganstanley.com/institutional/techresearch/mobile_internet_report122009.html.
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the Stereotaxis Gentletouch Magnetic treatment System – Coming Soon to Aria Health
Aria Health Board Members, Senior Leadership, electrophysiologists and staff pose for a photo aboard the Stereotaxis Mobile Cardiac Education Center, an interactive learning center filled with information about general heart health, on October 24.
The Stereotaxis GentleTouch Magnetic Treatment System will allow Aria’s physicians to heal hearts more precisely and safely than ever before. This system’s innovative technology uses computer-controlled magnets – which are positioned outside the body – to programmatically steer catheters and guidewires throughout the delicate cardiovascular system. With the computer to assist in precise navigation, the doctor is then able to focus on the patient and the outcome rather than the mechanics of the procedure.
Stereotaxis is used to treat a number of heart irregularities including:• Arrhythmias such as atrial fibrillation and atrial flutter, as well as supraventricular
tachycardias, and ventricular tachycardias• Heart failure, with interventional procedures such as cardiac resynchronization
therapy, and• Coronary Artery Disease, with procedures designed to reopen blocked arteries in
coronary vessels with partial or total occlusion.
Stereotaxis combines the benefits of precise, computer-aided magnetic guidance with gentle catheter contact, and allows us to navigate and treat the heart without the risks associated with manual and mechanical devices. The potential benefits to patients include:
• shorter procedures,• a faster recovery time,• less exposure to X-ray radiation and dyes,• a reduced risk of serious complications from perforation of blood vessels
or heart tissue, and• reduced likelihood of referral to highly invasive open-heart surgical procedures.
In addition, Stereotaxis technology offers an innovation in healing by giving us gentle access to remote areas of the heart that have been difficult, if not impossible, to reach before. In some cases, we can now care for patients who would otherwise be referred to highly invasive coronary artery bypass surgery.
And, with this system we now have the potential to help patients suffering from atrial fibrillation or other arrhythmias who would otherwise have to rely on drug therapy alone, which may only partly addresses their symptoms.
Stay tuned to the Pulse and the Aria Team Blog (www.AriAHeAltHeXCHANGe.org) for more information.
PrOGrAM SPOtliGHtHelp Aria Health Become More “Green”
Join Aria in becoming a “Greener” health system. This effort will help meet the needs of the present without compromising the ability of future generations to meet their own unique needs. Our mission is to create an environmentally conscious culture that engages and inspires social responsibility among its staff, patients, and the community.
Some of the initiatives that are in progress include:
• Green Teams at each campus• Pilot Programs will begin
in the coming month at the Torresdale Campus
• Interventional Radiology• Cardiac Cath Lab• Operating Room• Pharmacy Waste Program
As our campaign continues we invite everyone to participate in our Slogan Contest where staff and personnel can suggest a slogan that will be used in the campaign. The contest runs until the end of the calendar year. For more information contact Administrative Resident Timothy Carr at [email protected].
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Aria’s torresdale Campus Honored with the Gift of life AwardAt its 65th annual breakfast on October 28, Delaware Valley Healthcare Council (DVHC) honored Aria Health – Torresdale with its Gift of Life Award, which recognizes hospitals that provide superior support to patients and their families throughout the organ donation process.
DVHC partnered with Gift of Life Donor Program – the region’s organ procurement organization (OPO) – to create the award in 2006 as a means of recognizing hospitals for excellence in family care and outstanding rates of performance in organ donation. The staff and leadership at these hospitals best exemplify a commitment to donation as part of end-of-life care.
The need for more donors continues to be an urgent one. Today, there are nearly 6,000 patients in this region awaiting the gift of a life-saving organ transplant, joining the 103,000 people nationwide.
Since 1974, Gift of Life has served as the link between donors and patients awaiting life-saving transplants in the eastern half of Pennsylvania, southern New Jersey and Delaware. In that tenure, the OPO has coordinated more than 28,000 lifesaving organ transplants and hundreds of thousands of tissue transplants.
For more information on organ and tissue donation, please call the Gift of Life at 1-800-DONOrS-1 or visit its website, www.donors1.org.
Morrell tavern Fundraiser Benefits Aria’s Breast Health ProgramMorell Tavern in Torresdale recently held a fundraiser in support of Aria Health’s Cancer Center. Following the event, Susan Berrardi, owner of Morrell’s Tavern and former patient of Aria’s Cancer Center, presented a $1,500 check to Dr. Shari Rudoler from Aria’s Department of Radiation Oncology.
Hurricane irene Assistance is Available
Were you affected by Hurricane Irene? If you sustained home/property losses or damage, you may be eligible for disaster aid through Pennsylvania Emergency Management Agency. All registrations are due by November 14th.
When you apply for disaster assistance, please have the following available:
• Social Security Number (including spouse)
• Private insurance information, if available
• Address and zip code of the damaged property
• Directions to the damaged home or property
• Daytime telephone number and current mailing address
To register, visit www.disasterassistance.gov or call 1-800-621-FeMA (3362).
Susan Berrardi (left), owner of Morrell Tavern, presented Dr. Shari Rudoler with a $1,500 check following the Tavern’s fundraiser on October 16.
Frankford Campus’ Community Outreach initiative Highlighted at National ConferenceJenika Miles MSN, RN, Pain Management, and Kelly Flanigan MSN, RN, Aria Health School of Nursing, represented Aria Health at the annual American Public Health Association (APHA) Conference in Washington D.C. on October 30.
Their poster presentation “Campaign for Preventive Services” represented the outreach performed with Aria’s Community Outreach Program, specifically at St. Anne’s Senior Center. The poster took special interest in high-lighting the Bridesburg/Port Richmond community health fair that took place at St. Anne’s in March 2011.
Thanks to Jenika and Kelly for representing Aria Health at the 2011 APHA Conference.
