A Royal Malaysia Police Experience

PROGRAMME’S DETAIL

Session : 02 Presentation Date : 14 July 2006

Paper No : 13 Presentation Time : 11.30 am – 12.00 pm

Duration : 30 minutes

Name : DR. CHAI KHIN CHUNG

Designation : Supt. System Operations (Technical), C4I Project Team

Organisation : Royal Malaysia Police Headquarters, Bukit Aman, Kuala Lumpur

ACADEMIC AND PROFESSIONAL QUALIFICATION :

• Doctor of Engineering, Universiti Teknologi Malaysia

• Master of Science in Engineering Business Management, University of Warwick, UK

• Post Graduate Diploma in Engineering Business Management, Universiti Teknologi Malaysia

• Executive Diploma in Project Management, University of Cambridge, UK

PROFESION EXPERIENCE :

• Administrative Clerk, Dragon Secondary School Sarawak

- 2nd Jan 1975 – 31st Jan 1976

• Technical Assistant Grade II, Telecom Department Malaysia

- 1st Feb 1976 – 31st Jan 1978 (Training)

- 1st Feb 1978 – 16th Nov 1979 (served in Telecom Radio workshop Kuching, Sarawak)

- Superintendent ( 2nd March, 2004)

OTHER EXPERIENCE :

• Radio Technician Certificate by City & Guilds London Institute – UK (self study 1976 – 1978)

• Radio Design Research – AOTS, Japan (1989 / 1990)

• Secured Communications – Motorola, USA (1994)

• Association Member, Institute of Engineering and Technician, UK (1982)

• Member, Malaysia Institute of Purchasing and Material Management (1997)

• Regular guest lecturer for UTM Diploma and Master programmes in supply chain

management (Since 2003)

• Regular seminar speaker in information management at PDRM training institutes and the

Health Department and international conferences (Since 2001)

• Regular seminar speaker for strategic government purchasing in the Home Security Ministry

(Since 2000)

• Conduct research study in purchasing practices in the Malaysian Telecommunications

industry (2004/2005)

• Senior Police Officer, Royal Malaysia Police

- Inspector (17th Nov 1979)

- Assistant Superintendent (1st June 1992)

- Deputy Superintendent (1st Dec., 1999)

BIODATA

TITLE : GIS Application in Emergency Response and Combating Crime:

A Royal Malaysia Police Experience

The Royal Malaysia Police (RMP) being the main law enforcing agency in this country has

played its role well over the past 200 years. The fact that we can perform our daily routines and

allow its citizens and guests to move around freely is a clear testimony of operational effectiveness

of RMP.

In consonant with technological advancement and due to the complexities of Malaysian

society, RMP embarked on modernising its information management capability to achieve

superiority over its adversaries. One of our efforts is to utilise Geographic Information System (GIS)

strategically to improve our response time and information integrity towards enhancing

operational effectiveness.

Towards this end, RMP has employed GIS in its Command and Control, Communications

and Computer Integration (C4i) pilot project in the Klang Valley. The C4i project has incorporated

extensive use of GIS in resource management, especially in locating its Mobile Patrol Vehicles

(MPV) in the Automated Vehicle Location System (AVLS) sub-system. With this GIS, RMP

commanding officers can plan, monitor and revisit MPV patrol routes. GIS is also designed to

locate all 999 callers’ positions with dual objectives, namely, crank call management and

proactive emergency management. While pending implementation of the 999 Public Emergency

System (PERS 999) module of our C4i project, RAKANCOP plays a very prominent role in bringing

down crime rate in Kuala Lumpur city. Our home grown RAKANCOP has emerged as an important

interfacing medium between RMP and the public as it has broadened RMP data collection base.

This serves well in bridging the police/public communications gap and enhances the C4i

operational effectiveness significantly. GIS is also found to be helpful in crisis, disaster and event

management. With digital terrain modelling maps and satellite images, we can visualise, organise

and manage any search and rescue operation more objectively and effectively. With GIS, real

time monitoring of VIP entourages or special movements of people and goods for better security

coverage is made possible. GIS usage has taken RMP to a new height in modernising its operation

and we shall continue to exploit this technology even further when we expand the C4i project

national wide in the near future.

PRESENTATION BRIEF

GIS APPLICATION IN EMERGENCY RESPONSE AND COMBATING CRIME: A ROYAL MALAYSIA POLICE EXPERIENCE Supt Dr Chai Khin Chung @ PWTC Kuala Lumpur on 14th July 2006,

Geographic Information System Application in Emergency Response and Combating Crime:

A Royal Malaysia Police Experience

Supt. Dr Chai Khin ChungRoyal Malaysia Police

14th July 2006

http://www.pdfonline.com/easypdf/?gad=CLjUiqcCEgjbNejkqKEugRjG27j-AyCw_-AP


CONTENT

• Introduction

• GIS application in RMP

• Successes

• Lessons learnt

• Conclusion



GIS IN C4i PILOT PROJECT

• GIS links PERS-999, MDCS, AVLS, RAKANCOP, CCTV and inter and intra legacy databases operation,

• The usage and value of GIS should not be viewed in isolation, itplays an interfacing and synergizing role all information systems (inter and intra agencies) involved in police operations.

• GIS is used in crime mapping (near real time),

• GIS is used in event panning and executing,

• GIS allows investigator to revisit incident (audit trail),

• GIS enables better situation awareness for decision-making,

• GIS for visualization and situation awareness for effective decision-making,



GIS for Visualization and Situation Awareness



ROLE OF GIS IN COMBATING CRIME

C

Crime Public report crime GIS used in Police Response

Lain-lain unit

Police units respond

MPV

Traffic

Air Wing

Apprehend

• GIS enhances planning, deployment and monitoring of police actions

• VHF radio contacts all responding units

• Solicit help from Radio Station and registered RAKANCOP members

03-21159999 orSMS 32728

GIS Application



ROLE OF GIS IN MULTI-TIER POLICE OPERATION IN POLICE KUALA LUMPUR

ROLE OF GIS IN MULTIROLE OF GIS IN MULTI--TIER POLICE OPERATION TIER POLICE OPERATION IN POLICE KUALA LUMPURIN POLICE KUALA LUMPUR

MCC

CCC(Other RMP Contingents)

CCCKL

Reporting Reporting

MonitorCo-ordination

MonitorCo-ordination

MonitorDeployment

C0-ordinationCoordinated response

RESPONDING UNITS

RAKANCOP DCC CCTV

GIS, an elements of project C4i, provides visualization and situation awareness of incident to enhance decision-making



Crime Mapping Technology

Demographic DataDemographic Data

Your DataYour Data

Map DataMap Data

MappingTools

MappingTools



ComputerAided

Dispatch 999

CrimeAnalysis

Planning

PublicInformatione.g. 999 calls,RAKANCOP,CCTV, etc.

CriminalAnd OperationalRecords

Data Manipulation

• Crime Analysis– Pin Maps, Emerging Areas

(Hot Spots), Prediction

• Planning– Resource Deployment,

Crime Prevention, Disaster & Special Event Management

• Public Information– RAKAN COPS, CCTV,

Community Policing, MPV, Beat Patrol, Neighbouring Jurisdictions

Royal Malaysia Police Control Centre (MCC,

CCC OR DCC)



Provide intelligence to apprehend perpetrators

Crime Analysis

• Map existing databases• Study relevant demography• Recall deployment history• See “Hot Spots” of activity• Analyze proximity• Predict emerging areas• Plan and execute crime

prevention plans• Plan MPV patrol routes• Revisit historical data for

investigation and training• Synergize and create new

data

ComputerAided

Dispatch 999

CrimeAnalysis

Planning




CCC OR DCC)



Resource Deployment Strategy

GIS usage gains new mileage in Police Operation – enable massing of

policing efforts not massing of policemen (do more with less!)

GIS Helps in Operation Planning

• Proactive and effective resource deployment

• Special events coverage• Effective search & rescue• Effective tactical operations• Rapid emergency evacuations• Successful crime prevention

campaigns

ComputerAided

Dispatch 999

CrimeAnalysis

Planning




CCC OR DCC)



Automated Vehicle Location System (AVLS)

• AVLS and GIS combine provide a smooth and consistent GIS interface for the CAD data.

• Automatic display and track Mobile resources.

• A

• GIS is used in crime pattern analysis, major event planning, disaster response deployment and crisis management. GIS data is achieved for investigation.

• Use RMP dedicated UHF data radio for data transmission.

• GPS signals Reporting Rate: Configurable; predetermined or Over-the-air-reprogramming (OTAR)

AVLS and GIS to aid in the decision-making processes by identifying the best vehicle (s) to deploy.



Location Based GIS Application

• To locate emergency callers

• To plan and execute search and rescue operations

• To monitor operation deployment and movement

• To enhance safety of workers

• To provide data for audit trail

• Synergize information for operation



Location Based GIS Application

• Crime pattern analysis and forecasting, hot spots & etc.

• Proactive policing – web based and participation by public

• Multi agencies sharing GIS data for a common course

• Effectively collate and manage information in a database environment that uses a map interface to make data easier to manipulate, analyze and interpret

• Decision makers at all levels can access the right information at the right times, wire and wireless

• Use location to make informed, insightful decisions and improve public services



Crime Analysis - Hot Spots

PRS, RAKAN COPS and C4i (999) data

can be used to generate Hot Spots



Vertical Mapper can display shaded elevation data. It can also render it for a 3D perspective. Having a view like this can help plan for more efficient search & rescue as well as plan for safer evacuations.For tactical operations, line-of-sight and view sheds can be generated to check “can you see me”scenarios.



Satellite Image of KLCC



Satellite Image of Dataran Merdeka



TEMPOHSEMAKAN

REKOD JENAYAH

SEMAKAN JPJ

SEMAKANKENDERAAN

HILANG

SEMAKANSAMAN

JUMLAH

2005 779 702,478 22,427 48,817 774,501

2006 (HINGGA 11 JUN)

782 420,701 17,312 35,000 473,795

JUMLAH 1,561 1,123,179 39,739 83,817 1,248,296



The CCTV will be frequently observed by CCC KL at all times

To date, 14 CCTVs (DBKL [9], MCA sponsored [5])

The CCTV will be frequently observed by CCC KL at all times

To date, 14 CCTVs (DBKL [9], MCA sponsored [5])



20052006

(HINGGA 11 JUN)

JPJ 23,318 19,669 42,987

KOMPOL 24,554 30,503 55,057

JUMLAH 47,872 50,172 98,044

NOMBOR PENDAFTARAN PALSU 22 3 25

KENDERAAN CURI 16 4 20

TANGKAPAN 52 13 65

SIASATAN 2 0 2

SAMAN 1 40 41

JUMPA SEMULA 4 2 6

JUMLAH 97 62 159

PEMERIKSAAN

TEMPOH KAJIAN

JUMLAH

GIS Works Together CCTVGIS Works Together CCTV



TEMPOH HOTLINE SMS JUMLAH

2004 (MULAI 9 AUGUST)

702 2,435 3,137

2005 7,153 20,874 28,027

2006 (HINGGA 12 JUN)

14,419 23,131 37,550

JUMLAH 22,274 46,440 68,714



BUNUH 58 54 -6.9%

CUBA BUNUH 8 8 0.0%

SAMUN BERKAWAN BERSENJATAPI 8 3 -62.5%

SAMUN BERKAWAN T/SENJATAPI 411 226 -45.0%

SAMUN BERSENJATAPI 93 48 -48.4%

SAMUN TANPA SENJATAPI 3,228 2,728 -15.5%

ROGOL 72 104 44.4%

MENDATANGKAN CEDERA (SEK 324-326) 491 385 -21.6%

JUMLAH 4,369 3,556 -18.6%

PECAH RUMAH DAN CURI SIANG HARI 784 720 -8.2%

PECAH RUMAH DAN CURI MALAM HARI 1,650 1,472 -10.8%

CURI MOTOLORI / VAN 914 837 -8.4%

CURI MOTOKAR 2,217 1,991 -10.2%

CURI MOTOSIKAL / SKUTER 6,553 6,284 -4.1%

RAGUT 4,262 2,819 -33.9%

LAIN-LAIN CURI 3,822 3,562 -6.8%

JUMLAH 20,202 17,685 -12.5%

JUMLAH BESAR 24,571 21,241 -13.6%

JENAYAH INDEKS2003 / 2004

JENAYAH KEKERASAN 2003 2004 %

JENAYAH HARTA BENDA 2003 2004 %



BUNUH 54 47 -13.0%

CUBA BUNUH 8 5 -37.5%

SAMUN BERKAWAN BERSENJATAPI 3 2 -33.3%

SAMUN BERKAWAN TANPA SENJATAPI 226 309 36.7%

SAMUN BERSENJATAPI 48 26 -45.8%

SAMUN TANPA SENJATAPI 2,728 2,545 -6.7%

ROGOL 104 111 6.7%

MENDATANGKAN CEDERA (SEK 324-326) 385 412 7.0%

JUMLAH 3,556 3,457 -2.8%

PECAH RUMAH DAN CURI SIANG HARI 720 624 -13.3%

PECAH RUMAH DAN CURI MALAM HARI 1,472 1,220 -17.1%

CURI MOTOLORI / VAN 837 969 15.8%

CURI MOTOKAR 1,991 2,199 10.4%

CURI MOTOSIKAL / SKUTER 6,284 5,840 -7.1%

RAGUT 2,819 1,737 -38.4%

LAIN-LAIN CURI 3,562 3,649 2.4%

JUMLAH 17,685 16,238 -8.2%

JUMLAH BESAR 21,241 19,695 -7.3%

2004 2005 %JENAYAH HARTA BENDA

JENAYAH INDEKS2004 / 2005

JENAYAH KEKERASAN 2004 2005 %



Early Achievement



Effective Emergency Communications (NST dated 18.8.05)



e

Simple and effective, even a Grandmother

can do it!

(NST dated 18.8.05)



0

500

1000

1500

2000

2500

3000

JAN FEB MAC APR MEI JUN JUL OGO SEP OKT NOV DIS

2003

2004

2005

2006To

tal

No

. of

Cas

e

Crime Index in Kuala LumpurCrime Index in Kuala Lumpur2003 2003 → 20062006

Note: 2006 crime index uses new barometers

SuccessesSuccesses



Response Time

8.2Average:

7.73Putrajaya6.

10.33Sentul5.

89Cheras4.

8.215Brickfields3.

5.394Dang Wangi2.

10.18KL1.

Average

Response Time (min)

Information received

Control Centre / Responding Unit

Period Under Review: 15/5/06 – 22/5/06



GIS contributes to a safer KL

Our Successes



Crime Mapping as a Law Enforcement Tool

“ The success of crime mapping is due to law enforcement at all levels recognizing the value of spatial information as an excellent tool to drive law enforcement decision making”

U.S. Attorney General’s Office quoted at MapInfo web site



Mapping Works Because Location Matters

• Policing is a geographic profession,• Policing is a data-intensive profession,• Mapping helps people make decisions from

geographically sensitive data,• Controlling information about location is a

fundamental strategic advantage,• Having strategic control of geo-data speeds

up good decision-making; response time is always a critical success factor, more so in 21st century policing,

• The usefulness and value of GIS has been proven beyond reasonable doubt in Kuala Lumpur City Police,

• RMP will continue to explore and exploit further the potential of GIS in policing.



LESSONS LEARNT

• GIS provides visualisation and enhances command and control of RMP resources

• GIS provides visualisation, situation awareness of crime scene and is fast emerging as the centre piece in organising police response

• GIS synergises information management

• GIS speeds up police response

• GIS enhances productivity (drop in crime indexes)

“If Kedah Police is provided with the C4i system, Kedah crime rate can also be reduced as in the case of Kuala Lumpur.”

Dato’ Zuber Bin Hj Shariff, Kedah Police Chief after witnessing a life demonstration of project C4i during LIMA 2005 LANGKAWI on 8th Dec 2005



THANK YOU


Documents

A Royal Malaysia Police Experience