A sample of partners, projects, and classes.

JetBlue Palo Alto Medical Foundation

The Election Experience

Innovations in Education: A Class on Redesigning the Teacher Experience with NewSchools Venture

Fund

From Play to Innovation

Redesigning the Money Experience with VISA

Creating Infectious Action

Facebook

Design for Sustainable Abundance

Entrepreneurship Design for Extreme Affordability

The Girl Scouts

Food Deserts Project

Kill Gas Project

The Wake-Up experience with WNYC

radio

DESIGN THINKING(Emergent)

Right answers Right questions

Expert advantage Ignorance advantage

Rigorous analysis Rigorous testing

Telling Showing

Presentations and meetings

Experiments and experiences

Headquarters In the field

Avoid failure Fail fast

Subject expert Process expert

Arm’s length customer research

Deep customer immersionPeriodic Continuous

TRADITIONAL THINKING(Directed)

Planning of a flawless intellect

Enlightened trial and error

Thinking and planning Doing

If you build it, they’ll buy it

If they inspire it, they’ll buy it

(introductions)

Our Objectives:

You as design thinker

Come up with ideas for a meaty challenge

Have fun in the process

Some Norms:

Be California Optimistic

Be willing to try new ideas and ways of working

Make your team (and those around you)

look good

Two considerations:

Our challenge for today:

How might we improve teacher effectiveness by redesigning

the teacher collaboration experience?