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SERVICE CHARGES APPLICABLE FROM 01.04.2020 A. Service Charges pertaining to Loans & Advances:- S.No Service Charges 1.1. INLAND LETTER OF CREDIT (ILC) Opening Charges (per LC) (Charges are inclusive of Commitment Fees and Usance charges) Internal Rating Charges (Subject to min. ₹500/- per LC) A1 to A3 0.25% per month A4 to B2 0.30% per month B3 & below 0.35% p r month (The period is to be calculated from the date of opening LC to the last date of its validity + usance period of bill and part of a month should be construed as a completed month) Note: Wherever internal rating is not applicable, effective rate shall be in the range of A4 to B2. (Effective Rate for 3 [email protected]% 6 months @1.80%) 1.2. Charges for Confirmation of LC Normal charges as per Para 1.1 1.3. Revolving Letter of Credit

A. Service Charges pertaining to Loans & Advances:- S.No

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SERVICE CHARGES APPLICABLE FROM 01.04.2020

A. Service Charges pertaining to Loans & Advances:-

S.No

Service Charges

1.1. INLAND LETTER OF CREDIT (ILC) Opening Charges (per LC)

(Charges are inclusive of Commitment Fees and Usance charges)

Internal Rating

Charges

(Subject to min. ₹500/- per LC)

A1 to A3

0.25% per month

A4 to B2

0.30% per month

B3 & below

0.35% p r month

(The period is to be calculated from the date of opening LC to the last date of its validity + usance period of bill and part of a month should be construed as a completed month)

Note: Wherever internal rating is not applicable, effective rate shall be in the range of A4 to B2.

(Effective Rate for 3 [email protected]%

6 months @1.80%)

1.2. Charges for Confirmation of LC

Normal charges as per Para 1.1

1.3. Revolving Letter of Credit

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal charges as per Para 1.1

1.4. Advising Charges of Letter of Credit

0.10 % subject to minimum of ₹ 1000 and maximum of₹ 5000.00

(Flat commission of ₹500 for advising each amendment.)

1.5. Charges for discrepant documents negotiated/ discounted by our bank under LC opened by our Bank or any other bank.

Flat 0.30% subject to minimum of ₹3000/-

(If payment received and credited to beneficiary account)

1.6. Attestation Charges for Certificates/ Commercial Invoices

₹50.00 per invoice Min. ₹100/- on each occasion;

(When the beneficiary asks for attestation of commercial invoice at the time of negotiation/collection, such attestation, may be done free of charge; however, if the beneficiary ask for attestation of invoices on a subsequent occasion then prescribed charges should be levied on each and every occasion he finds it necessary to do so.)

1.7. CLEAN PAYMENT RECEIVED UNDER LC

₹ 500/- Flat

1.8. TRANSFER CHARGES FOR TRANSFERABLE LC

₹ 1000.00 Flat for each transfer

1.9. NEGOTIATING CHARGES FOR BILLS NEGOTIATED /DISCOUNTED UNDER L/C OPENED BY OUR BANK OR OTHER BANK

SERVICE CHARGES APPLICABLE FROM 01.04.2020

₹ 1000.00 plus interest / bill at the applicable rate of interest from the date of negotiation to the date of reimbursement of funds to the bank.

Wherever the sanctioning authority feels that higher charges can be charged to the borrower, the same may be levied on case to case basis after negotiation with the borrower.

1.10. AMENDMENTS CHARGES (FOR EXTENSION OF VALIDITY PERIOD/ ENHANCEMENT IN VALUE OF LC/ ANY OTHER AMENDMENT)

Extension of validity period

As per Para 1.1 Enhancement in

value of LC

Any other amendment

₹500/- Flat on

each amendment

1.11. CHARGES FOR LETTER OF CREDIT WITH 100% LIQUID MARGIN

100% Liquid Margin

25% of normal charge

75% Liquid Margin

50% of normal charges

50% Liquid Margin

75% of normal charges

1.12. POSTAGE / OUT OF POCKET EXPENSES

All out of pocket expenses such as postages, telegrams, telex, cable charges, fax etc. shall be collected from the beneficiary, unless otherwise specified.

1.13. Bank Guarantees Commission (Fresh /Renewal /Extension)

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal Commission

PBG 2.40% per Annum

FBG 3.00% per Annum

Commission based on Margin

Level of Margin Commission

100% 25% of Normal Commission

75% 50% of Normal Commission

50% 75% of Normal Commission

< 50% Normal Commission

Minimum one quarter commission is chargeable and for part of a quarter, commission for full quarter shall be recovered.

In cases where BG is issued for longer period and the borrower requests for recovery of commission on Annual/Qtly basis as against the stipulated policy for recovery of commission for the entire tenure of the bank guarantee + the claim period, an additional charge of 0.25% shall be applicable.

Bank Guarantees issued on behalf of contractors/ other customers in lieu of earnest money deposit for short periods, commission shall be recovered for the actual period of the guarantee subject to a minimum of one month in cases where guarantees are issued for a period up to six months. However, where the guarantee period is for part of a month(s), the guarantee commission shall be charged for full month.

1.14. REFUND ON CANCELLATION OF GUARANTEE

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Commission to be refunded will be for full unexpired quarters only.

However, Branch should recover commission for a minimum of two quarters.

If an existing guarantee is extended for a specific period and the guarantee is being cancelled (after original tenure), commission will be refunded for full unexpired quarters.

If guarantee is invoked by the beneficiary, commission charged will not be refunded.

1.15. Bank Guarantee counter guaranteed by Central Government / State Government / ECGC / Scheduled Commercial Bank having minimum required regulatory CRAR including CCB

50% of normal commission applicable on Bank Guarantee up to the extent of counter guarantee amount.

On balance – normal charges

1.16. COMMISSION FOR STAND BY LC (SBLC)

Commission at par with Financial Bank Guarantee shall be charged.

Note:

1. If a guarantee, issued for a period of less than 3 months, is requested to be extended and the extended period plus the original period including the claim period is three months or less, no additional commission need to be collected (Since the Bank had already collected the minimum commission applicable for 3 months).

2. If a guarantee, issued for a period of less than 3 months, is requested to be extended and the extended period plus the original period including the claim period is more than three months, additional commission on the period in excess of 3 months only need to be collected subject to a minimum of 1 quarter.

If a guarantee is issued for a period of more than 3 months (including claim period), charges for the extended period only should be collected (subject to levy of charges for a minimum of 1 qtr. or part thereof).

SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.17. PROCESSING FEE (EXCLUDING SCHEMATIC / RETAIL LENDING)

*Expenses other than Process Fees (i.e. CIC/CERSAI/Insurance etc.) shall be borne by the borrower.

**Unified Process Fee includes all type of charges (i.e. CIC/CERSAI/Inspection/ Documentation etc.). However Insurance/ State specific Stamp Duty charges on actual basis shall be borne by the borrower.

Processing fee on setting up of limits for discounting of bills backed by ILCs of PSBs/ approved banks on standalone basis shall be charged @ 25% of the card rates applicable on working capital finance, subject to a minimum of ₹ 500/- (exclusive of GST).

Up to ₹5.00 Lac Nil*

Above ₹5.00 Lac to ₹10.00 Lac Unified Process Fee** @0.50%

Above ₹10.00 Lac

Based on Internal Rating

A1 to A3

0.25%

A4 to B2

0.30%

B3 & below

0.35%

Subject to Max. of ₹ 200.00 Lac

(Note: Wherever internal rating is not applicable, effective rate shall be in the range of 4 to 6)

FOR AGRICULTURE

Up to ₹3.00 lakh: Nil

Above to₹3.00 lakh:@0.30%

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Consortium Advances

As decided in Consortium meeting or leader bank.

1.18 Adhoc Sanction/ Over Limits

150% of normal charges mentioned above in para 1.17 on the amount of Adhoc / Over Limit are to be charged on pro-rata basis for the period for which the Adhoc Sanction/Over Limit has been permitted to the borrowers.

Additional interest of 2% shall be charged on Adhoc / Over Limit granted.

1.19. REVIEW OF LIMITS/ EXTENSION OF VALIDITY OF SANCTION / SHORT REVIEW

Review for first three months

Normal charges

(as per para 3.1)

Review for second three months

Up to ₹10.00 Lacs – Normal Charges

Above ₹ 10.00 Lacs –150% of Normal charges

1.20. Recovery of Process fee

At the time of

% (Process Fee )

Receipt of Loan Application*

10% Min ₹500/-

(Non-Refundable)

Conveying Sanction

40%

Disbursement 50%

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Note:

IN CASE OF GAP BETWEEN EXPIRY DATE OF ORIGINAL FACILITY AND ITS ACTUAL RENEWAL WITH OR

WITHOUT ENHANCEMENT

a) In case the facility is being permitted for availment, Processing Charges from the date of expiry of Limit to the date of

actual renewal (with or without enhancement) as per prescribed rate should be levied on pro-rata basis.

b) In case the facility is being kept in abeyance during the period, no charges are to be levied.

PROCESSFEE/UPFRONT FEE FOR CONVEYING NBG APPROVAL

If the proposal is approved in NBG meeting, charges of ₹ 2 lac should be recovered by branch from the customer while

conveying NBG approval and if:

a) Regular proposal is sanctioned and the limit has been availed/ disbursed, the recovered amount of ₹ 2 lac should be

adjusted towards upfront/processing fee1.

b) Regular proposal has been sanctioned but the limit is not disbursed the amount of ₹ 2 lac should not be refunded.

c) Regular proposal is not presented within 6 months amount of ₹ 2 lac should not be refunded.

d) Regular proposal is declined, 50% of the amount i.e. ₹ 1 lac should not be refunded. 1 Such charges should be conveyed to the customer before placing the proposal in NBG. In case of syndication

assignments, the pricing is not to be disclosed, till mandate is received. 2Amount of ₹ 2 lac to be adjusted while recovering balance 50% of processing/upfront fee at the time of disbursement.

AGRICULTURE CREDIT

a) No process fee shall be levied for borrowers who have been issued Kisan Credit Card against the security of FDR,

NSCs, KVPs or other such liquid securities.

b) Processing fee in KCC is to be levied at the time of sanction/ disbursement of loan and subsequently at the time of

enhancement/ renewal. Renewal under KCC scheme is done after a period of 5 years.

c) Nil ledger folio charges in case of Kisan credit card

SERVICE CHARGES APPLICABLE FROM 01.04.2020

d) If validity of sanction is beyond one year, as in case of KCC etc. to farmers, the process fee is to be charged maximum

for one year only at the time of sanction irrespective of the validity period of sanction.

e) No processing fee is to be charged in case of review of the limits during the period of validity of sanction.

f) However, in case of enhancement of limits before validity period of sanction or at the time of renewal, process fee shall

be charged as per existing rates.

1.21 Upfront fee

SN Exposure Term Loans (Including DPG)

1 Up to ₹ 5.00 Lakh Nil*

2 Above₹ 5.00 Lakh to ₹ 10.00 Lakh 1.25%

Above ₹10.00 Lakh (Based on Internal rating)

3 Rating A1 to A3 1.00%**

4 Rating A4 to B2 1.25%**

5 Rating B3 & below 1.50%**

For Agriculture Borrowers

6 Up to ₹ 3.00 Lakh NIL*

7 Above ₹3.00 Lakh to ₹25 Lakh 50% of normal charges as mentioned at Serial No 2.

8 Above₹25 Lakh Normal charges as mentioned at Serial No 3 to 5.

For MSME Borrowers

9 Up to ₹ 5.00 Lakh NIL*

10 Above ₹5.00 Lakh to ₹25 Lakh 50% of normal charges as mentioned at Serial No 2.

11 Above ₹25 Lakh Normal charges as mentioned at Serial No 3 to 5.

*Expenses other than Upfront fee (i.e. CIC/ CERSAI/ Insurance etc.) shall be borne by the borrower.

**Subject to maximum of ₹200.00 Lakh.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Note:

Wherever internal rating is not applicable, effective rate shall be in the range of 4 to 6.

Upfront fee is to be recovered as a onetime fee. Where financing is in participation with financial institutions, upfront fee be levied/shared in line with those charged by financial institutions.

1.22. Annual Fee for Term Loan at the time of Review

Limit Charges

Up to ₹1 Crore

Standalone Term Loan: Nil Other(which are reviewed along with regular WC facility): @0.10% on outstanding

Above ₹1 Crore

During implementation stage

@0.10%; Max. -₹10.00 lac.

After implementation

@0.05%; Max. -₹5.00 lac.

1.23. COMMITMENT CHARGES Borrowers having aggregate fund based working capital limit of ₹150 Crore and above from the banking system, on quarterly basis (irrespective of whether unconditionally cancellable or not):

FUND BASED & NON-FUND BASED LIMIT:

Risk Weight of Advance Charges (for unutilized portion)

20% 0.10% p.a.

30% 0.15% p.a.

50% 0.20% p.a.

100% 0.40% p.a.

150% and above 0.60% p.a.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

For Non-fund Based Limit:

Utilization Level Charges

Utilization Level below 60% 0.25% p.a. for unutilized portion

#All unrated claims on Corporates, AFCs and NBFC-IFCs having aggregate exposure from banking system of more than INR 100 Crore which were rated earlier and subsequently have become unrated will attract a risk weight of 150%.

For other borrowers having FB+NFB limits of Above ₹1.00 Crore ):

In cases where existing/prospective borrowers do not agree for execution of documents containing the required clause for unconditional cancellation of limits/ in case of partly drawn Term loan irrespective of the fact whether the borrower has executed the necessary documents containing unconditional cancellable limit clause or not. Operative limit if fixed on the basis of QIS-I form, shall be reckoned for calculating the commitment charges.

For Fund Based Limit including Term Loans:

Utilization Level Charges

Utilization Level less than 50% 1.00% p.a.

Utilization Level 50% to < 60% 0.50% p.a.

Utilization Level 60% to < 70% 0.25% p.a.

Utilization Level > 70% NIL

For Non-fund Based Limit:

Utilization Level Charges

Utilization Level below 60% 0.25% p.a.

Unutilized portion in case of industries financed under monthly cash budget should be arrived at with reference to average utilization during the month and the monthly operative limit.

Consortium Advances

As decided in Consortium meeting or leader bank.

The quantum of charge should accordingly be determined by each member bank with reference to the operative/sanctioned limit

SERVICE CHARGES APPLICABLE FROM 01.04.2020

allocated to it. In Multiple Banking Arrangements- the charge should be determined by each bank based on the limits sanctioned by it.

For Term Loan:

i) Where the draw down is made in stages as approved by the bank, the commitment charges shall be computed on the undrawn portion reckoned with respect to the relative draw down limit fixed for the period and not with reference to the total limit.

In case of partly drawn term loans where no specific draw down schedule has been prescribed/borrower has not adhered to the specific draw down schedule, the commitment charges at aforesaid rates shall be levied on entire undrawn portion.

1.24.

DOCUMENTATION CHARGES

Exposure Agriculture Other than Agriculture

Upto₹3.00 Lac NIL

>`3 Lacto₹10.00 Lac 2500 NIL*

>₹10 Lakh to ₹1.00 Cr ₹5000/-

>₹1.00 Cr to ₹5.00 Cr ₹10000/-

>₹5.00Cr to ₹50.00 Cr ₹20000/-

>₹50.00Cr ₹50000/-

*Documentation charges are covered in unified process charges.

In case of enhancement of the facility, Documentation Charges shall be levied on enhanced portion only. Renewal/Review of limits: Nil Retail/Schematic Lending: As per scheme Loan Against Liquid Securities (i.e. Bank’s own deposit/ NSC/ LIP etc.): Nil

Consortium Advances

As decided in Consortium meeting or by lead bank.

Documentation charges on Adhoc: At par of normal documentation charges.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.25. INSPECTION CHARGES

Slab Charges

(Per Annum)

Upto₹ 5.00 Lac NIL

Above ₹5.00 lakh to ₹1 Cr. @0.10% Min. ₹1000/-

Above ₹1.00 crore

@0.05%

Min. ₹10000/-

Max. ₹30000/-

The above charges shall be levied quarterly on prorate basis through system.

Consortium Advances

As per decision taken in consortium meeting. However, if there is no decision in consortium meeting in respect of Inspection Charges, charges to be levied as per para above.

Note:

1. Actual conveyance and out of pocket expenses to be reimbursed to visiting official through TA bill and the same shall be recovered from borrowal account (except NPA accounts).

2. In case of NPA account the charges shall be debited from respective charges general and also be recorded in memorandum.

To be recovered per borrower entity, irrespective of number of facilities.

1.26. LEAD BANK CHARGES

Aggregate Limits (FB+NFB) from the Banking System

Charge

Up to ₹ 50.00 Crore @0.30% (of Aggregate Limits from the Banking system); subject to Min ₹5.00 Lac

Above ₹ 50.00 Crore @0.25% (of Aggregate Limits from the Banking system); subject to Min ₹ 15.00 Lac and Max ₹50.00 Lac

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Normal charges, as applicable for accounts under Consortium Lead Bank Charge as mentioned above shall be recovered at the time of renew/review of facility.

1.27. TECHNO-ECONOMIC VIABILITY

0.10% of project loan amount subject to minimum ₹50000/-

Maximum fee for the Project Loan amount above ₹400 Crore ₹250 Lac

When TEV Study is carried out internally and TEV report is shared with customer

0.15% of project loan amount subject to minimum ₹50000/-

Maximum fee for the Project Loan amount above ₹400 Cr ₹250 Lac

Vetting charges Charges for vetting of TEV study shall be 50% of applicable TEV appraisal charges as mentioned above.

1.28. PURCHASE / DISCOUNT OF BILLS / CHEQUES / DRAFTS

(outstation

and local)

Charges per

Cheques

/ Drafts Bills

Amount

upto ₹10

lakh

Flat

₹1000/-

50% of

collection

charges

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Amount

above ₹10

lakh

Flat

₹3000/-

(i.e. ₹5 per

thousand;

sub. to Min

₹100/- &

Max

₹15000/- )

In addition to above charges, discount / interest* at applicable rate plus out of pocket expenses if any will be charged.

1.29. CHARGES FOR AMENDMENTS/MODIFICATIONS OF ACCEPTED SANCTION TERMS

0.02% of loan amount (Minimum ₹1000/- and maximum ₹2.00 lakh

1.30. Revalidation of Sanction

50% of applicable Process Fee;

subject to Max ₹2.50 Lac.

1.31. ISSUANCE OF NOC FOR ALL TYPES i.e., CEDING FIRST/SECOND CHARGE/ OTHER PURPOSE

0.05% of limit, Min. ₹ 2000/- Max. ₹50,000/-

However, the same not be applicable to consortium banking arrangement.

1.32. ISSUANCE OF SOLVENCY CERTIFICATE

NON COMMERCIAL/COMMERCIAL

0.10% of certificate amount with a minimum of ₹1000/- and maximum ₹25000/-.

Further, any additional certificate issued within a period of 3 months of issuance of 1st solvency certificate, only 50% of the applicable charges shall be levied.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.33. ISSUANCE OF ANY OTHER CERTIFICATE I.E. NO DUES, BALANCE CONFIRMATION, MAINTENANCE OF ACCOUNT, ETC. ON BEHALF OF OUR CLIENTS AS WELL AS CLIENTS REFERRED BY OTHER BANKS OTHER THAN FOR GOVT. SPONSORED SCHEMES

As per Non Credit Related Service Charges which is presently as under:

Individuals Non –Individuals

₹100/- ₹150/-

1.34. FEE FOR OPENING / OPERATING TRA/ ESCROW ACCOUNT

CREDIT LIMIT FROM OUR BANK

FEE

Up to ₹ 5.00 Cr ₹1.00 Lac p.a.

Above ₹ 5.00 to ₹ 10.00 Cr

₹2.00 Lac p.a.

Above 10.00 Cr ₹5.00 Lac p.a.

1.35. CHARGES FOR OF COPY OF DOCUMENTS FOR SUBMISSION TO ANY STATUTORY AUTHORITY TO THE BORROWER

Limit Charges

Up to ₹ 100.00 Lac ₹ 500.00

Over ₹ 100.00 Lac ₹ 1000.00 plus actual photocopy charges.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

If presence of Bank official is required along with the copy of documents

₹2000.00 plus actual photocopy charges

PS Advances including Govt. Sponsored Schemes up to ₹ 25000.00

NIL

1.36. PROVIDING CREDIT INFORMATION /OPINION INCLUDING INTRODUCTION IN CASE OF BORROWAL ACCOUNTS IF PROVIDED ON REQUEST OF THE BORROWER

₹1000.00 per occasion

1.37. HANDLING CHARGES Wherever full waiver of processing fee or upfront fee is permitted, ‘Handling Charges’ @ Rs.15/- per lac or part thereof, subject to a maximum of Rs. 1 lac are to be recovered from borrowers availing limits of Rs.1 crore & above, separately in lieu of processing fee & upfront fee.

1.38. LOAN/DEBT SYNDICATION CHARGES

i) Syndication Fees (including project appraisal, as a part of syndication assignment)

0.50% of the total project loan plus GST

SERVICE CHARGES APPLICABLE FROM 01.04.2020

ii) Project Appraisal Fees wherever appraisal is shared with other banks/SEBI and our bank does not undertake syndication assignment.

0.20% of the total project loan plus GST (to be charged in those cases where our appraisal is being used for sanction of loan by other Banks/FIs).

1.39. FEE FOR UNDERWRITING ASSIGNMENTS

@ 0.25% of the total debt be recovered at the time of conveying our sanction. This fee is to be recovered over & above the syndication fee of 0.50% of total debt as mentioned above.

1.40. ADDITIONAL JOBS/ RESPONSIBILITIES ON BEHALF OF LENDER BANKS, IN RESPECT OF ALL TERM LOANS SANCTIONED UNDER CONSORTIUM/ SYNDICATION/MULTIPLE BANKING ARRANGEMENT, INVOLVING TOTAL TERM LOAN COMPONENT OF ₹5.00 CR AND ABOVE

Particulars Charges

A. Project Implementation & Monitoring Fee

For monitoring of implementation of the project on behalf of lender members

(i.e. whether the financial as well as physical progress is as per schedule,

cost estimates accepted are being adhered to or not, actual promoter’s

contribution is as was envisaged, etc.)

₹100 per lac p.a. on total project cost till

completion of project (i.e. ₹10,000/- per

crore) subject to maximum of ₹7.5 lac p.a.

B. Security Agency Fee (to be charged one time)

SERVICE CHARGES APPLICABLE FROM 01.04.2020

For creation of security charged on behalf of lender members

₹100 per lac on total project loan (i.e. ₹10,000/- per crore) subject to maximum of ₹5 lac.

In case of change in security/lenders, requiring modification in creation/ extension of mortgage/ other securities, additional

50% of the said fees are to be levied.

1.41. PROCESSING CHARGES/ UPFRONT CHARGES /OTHER CHARGES etc FOR ADVANCES TO HONOURABLY RETIRED EMPLOYEE

50% waiver of charges be allowed in respect of honorably retired employees of our bank/widows of honorably retired members of staff.

The term retired employee includes the employees retired honorably or leaving bank’s service including voluntary retirement or otherwise but does not include an employee retired compulsorily or in consequences of disciplinary action.

1.42. PRE-PAYMENT / FORE CLOSURE OF LOAN IN CASE OF TAKE OVER i.e. LOAN IS PREPAID BY THE NON-INDIVIDUAL BORROWER FOR SHIFTING TO OTHER BANK/FI

Pre-payment charges @2% of the pre-paid amount.

However, no prepayment charges are to be levied in the following cases:

MSE Borrower Floating rate term loan (Non Business) sanctioned to Individual Borrower. Loans sanctioned at fixed rate with reset clause, if the borrower exercises his option for floating rate interest at the time of

reset. Where the loans are prepaid by the borrowers from their own sources Where the borrower shift to other bank within 30 days from the date of issuance of circular for upward revision in the rate of

interest to be charged in his account or change in other terms of sanction.

Where the closure of loan is on the instance of the Bank on account of size of irregularity, possibility of default in future or any other technical or other specific reasons.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.43 CONCESSION AMOUNT TO BE RECOVERED IN CASE OF TAKEOVER OF THE ACCOUNT In case of account is being taken over by the other bank/FI, in addition to levying pre-payment charges, all the concession/relaxation/waiver in the service charge, ROI etc. granted since last sanction/review/renewal of the facility or sanction accepted by the borrower with such clause, whichever is earlier, in the account shall be withdrawn and respective amount shall be recovered from the borrower. The same clause shall invariably be incorporated in the sanction letter & acceptance of borrower in this regard shall be obtained & kept on record.

1.44. OUT OF POCKET EXPENSES All out of pocket expenses such as Registration / Modification /Satisfaction of charges with RoC, postages, telegrams, telex, cable charges, fax etc. shall be collected from the beneficiary, unless otherwise specified.

1.45 CREDIT INFORMATION REPORT (CIC) CHARGES

Segment Charges

Consumer @ ₹50.00/-

per CIC

Commercial @ ₹500.00/-

per CIC

1.46. CERSAI CHARGES (SERVICE CHARGE FOR REGISTRATION OF EQUITABLE MORTGAGE WITH CENTRAL REGISTRY)

As per CERSAI guidelines

1.47. NeSL Charges

As per NeSL guidelines

1.48. LEGAL OPINION/NEC CHARGES

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Exposure

Maximum Charges per property*

Metro Urban &

Semi-urban

Rural

Up to ₹1 Crore

₹3000/- ₹1500/- ₹1000/-

Above ₹1 Crore

₹4000/- ₹2500/- ₹1500/-

*plus actual out of pocket expenses to be recovered from borrower

1.49. VALUATION FEE

Value of Assets* Fee

Upto ₹ 20.00 Lakh ₹ 2000/-

Above ₹ 20.00 Lakh to ₹ 50.00 Lakh

₹ 3000/-

Above ₹ 50.00 Lakh to ₹ 1.00 Crore

₹ 4000/-

Above 1.00 Crore to ₹ 5.00 Crore

₹ 8000/-

Above 5.00 Crore to ₹ 10.00 Crore

₹ 12000/-

Above 10.00 Crore ₹ 15000/-

*includes Property/Fixed Assets/Plant & Machinery etc

SERVICE CHARGES APPLICABLE FROM 01.04.2020

1.50 LEVY OF CASH ORDER/ DRAFT/ RTGS/ NEFT CHARGES WHILE DISBURSING TERM LOAN:

While issuing instruments for remittance of funds directly in favour of supplier, for disbursement of term loan, no charges are to be recovered for issuance of Cash Order/Draft/RTGS/ NEFT/other mode.

CONCESSION

A. LOYALTY BONUS TO PRIVILEGED BORROWER

Loyalty Bonus: 25% concession in applicable service charges by respective sanctioning authority to Privileged Borrower.

Definition of Privileged Borrower:

Existing borrower of our bank availing business loan for last 10 years under sole / Multiple / Consortium banking with satisfactory conduct* of account.

*Satisfactory Conduct of the account means:

Internal rating of the borrower is not below A4 since last 3 years

Borrower does not fall under SMA-1/SMA-2 category since last 3 years.

Borrower was not in NPA category since inception.

Note:

A) Concession to Privileged Borrower shall not be applicable in following cases:

Concession already given under any schematic/customized loan scheme

Retail Loans

Any concession already given by respective/higher sanctioning authority

B) While granting concession, it shall be the endeavor of the bank to ensure that accounts (i.e. saving / Current /

Term Deposit Account / Retail Loans) of directors / partners / staff / family members are being maintained with

us.

C) The Concurrent Auditor should verify the ‘Privileged Borrower’ in their report

B. CONCESSION TO MSME BORROWER IN CASE OF APPLICATIONS RECEIVED THROUGH PSB ONLINE PORTAL

SERVICE CHARGES APPLICABLE FROM 01.04.2020

20% discount in processing /upfront fee will be given in case of applications received through PSB online portal in respect of MSME category of borrowers to promote the digital platform i.e. psbloansin59minutes.comwhich promote the automation and digitization of various processes of Business Loan.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

B. DEMAT CHARGES

Services Individual Non-Individual Pool A/c CM / Sub

broker

Beneficiary

A/c

Stock Broker-

Collateral (New

category for

NSDL Only for

acceptance of

Securities as

collateral)

Account opening Nil Nil Nil Nil Nil

Advance/Deposit Clients not maintaining SB/ CA A/c ₹10,000/-

Account

Maintenance

Charges (AMC)

Email ID for E-CAS Email ID for E-CAS

Registere

d

Not

Registere

d

Registere

d

Not

Registere

d

Clients

Maintaining

SB/ CA a/c

with bank

NSD

L ₹300 ₹350 ₹800 ₹900

₹300 ₹800 ₹300

CDS

L ₹750 ₹800 ₹300

Clients Not

Maintaining

SB/ CA a/c

with bank

NSD

L ₹600 ₹700 ₹1600 ₹1800

₹600 ₹1300 ₹600

CDS

L ₹1250 ₹1300 ₹750

Speed-e Password

Based (Incl AMC) ₹500 Nil ₹500 Nil

Speed-e Token

Based (Incl AMC)

₹2000 ₹2000

₹2000

(Incl DSC ₹2000

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Charges)

Demataterilization (NSDL&CDSL)

₹2/- per certificate with minimum of Rs. 35

plus postage as applicable. NA

₹2/- per

certificate with

minimum of

Rs. 35 plus

postage as

applicable.

NA

Remat

(NSDL&CDSL)

A fee of ₹10 for every hundred securities or part there of OR a flat fee of ₹ 10 per certificate; (Whichever is higher)

NA

A fee of ₹10 for every hundred

securities or part there of

OR a flat fee of ₹ 10 per

certificate; (Whichever is

higher)

NA

Commercial

Paper/CDS MIBOR

linked paper

purchase/sales

0.033% of market value with minimum of

₹30/-per instruction and max. of ₹300/-

per instruction

NA

0.033% of

market value

with minimum

of ₹30/-per

instruction and

max. of ₹300/-

per instruction

NA

Transaction

(Debit-Market, Off-

Market & Inter-

Depository)

&Redemption of

0.03%; Minimum amount₹25/-, Max

₹5000

*Online trading/Speed-e: ₹10/-per

transaction where AMC is Annual

NSDL: ₹10/-

CDSL:

*Off Market/ Inter-

Depository Sell-

₹10/-

₹13/- per

transaction

NSDL Only: ₹10/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Mutual fund units *Off Market/Inter-

Depository CM

Delivery: 0.01% of

Value; Min of ₹18/-

*On Market Buy:

0.01% of Value;

Min₹5/- and

Max₹12/-

Pledge Creation

(NSDL&CDSL)

0.02% of value with min ₹100

NA

0.02% of value

with min

₹100/-

100 +* NSDLs

actual charges, if

any.

₹100/- will be

charged for

cancellation of

Pledge, as

cancellation

charges.

Pledge Creation

confirmation

(NSDL&CDSL)

50% of pledge

creation charges

50% of pledge

creation charges NA 50% Charges of pledge creation

Pledge Closure

(NSDL&CDSL) ₹50/- NA ₹50/-

₹100 +* NSDLs

actual charges,

if any

Pledge Closure confirmation (NSDL&CDSL)

Same as Pledge Closure Charges

Pledge Invocation

per ₹50/- NA ₹50/-

₹100 + * NSDLs

actual charges, if

SERVICE CHARGES APPLICABLE FROM 01.04.2020

ISIN(NSDL&CDSL) any

Failed instruction

charges

(NSDL&CDSL)

₹10/-

Adhoc Account

Statement ₹50/-

Freezing / De-

freezing charges ₹25/- per transaction

Late Fee ₹50 Per instruction

DIS booklet

Postage Charges ₹75/- each DIS Booklet

Notes:

1) AMC will be levied on pro-rata for the first year of opening the account. Annual AMC shall be levied up-front during the month of April.

2) Advance fees of ₹ 10,000/- to be deposited upfront which will be adjusted against the future dues. In case the balance falls below ₹ 2000/- it shall be the responsibility of Client to replenish the upfront amount so as to continue the service. (For non SB/CA customer).

3) NSDL/CDSLChargesforReceipt-In/Pay-outandpenaltychargesleviedbySEBIforsecuritieslyinginpoolA/cbeyondstipulatedperiodoranyotherchargeswillbechargedonactualbasis.

4) All the reference prices will be based on NSE price (NSDL formula) BSE Price (CDSL formula) and all charges payable monthly.

5) Bank reserves right to revise the rate structure from time to time by giving 30 days’ notice.

6) AMC for Basic Services Demat Account (BSDA) applicable as per SEBI guidelines.

7) KRA Charges ₹ 100/- per PAN for Demat account modification.

8) Sub Broker/CM Beneficiary clients will be charged at the flat rate of ₹ 300/- per month to the account.

9) NSDL/CDSL fixed charges of ₹ 500/- per annum will be charged for each corporate account.

10) Charges for listed Demat services shall be raised at monthly intervals. Demat services not listed above will be

SERVICE CHARGES APPLICABLE FROM 01.04.2020

charged separately as per Bank's policy in the line with NSDL&CDSL Depositories.

11) For Pool A/Cs– Inter-settlement & CM Pool to pool per debit transaction-0.01%+NSDL/CDSL charges (Per ISIN).Pool A/c will be charged freeze chargeof₹125/-.As per CDSL ,additional charge of ₹ 500/- per month will be charged in pool accounts.

12) All the above mentioned charges are exclusive of GST. Additional GST will be applicable as per the prevailing rates.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

C. DIGITAL BANKING OPERATIONS RELATED SERVICE CHARGES

S N PARTICULARS SERVICE CHARGES

1. FUND TRANSFER

1.1 RTGS

Slab Charges Through

Branch i-Banking / m-Banking

₹2.00 Lac to ₹5.00 Lac ₹20/- NIL Above ₹5.00 Lac ₹40/-

1.2 NEFT

Slab Charges Through

Branch i-Banking / m-Banking

Up to ₹10,000/- ₹ 2/-

NIL Above ₹10,000/- and up to ₹1 Lac ₹4/-

Above ₹1 Lac and up to ₹2 Lac ₹14/-

Above ₹2.00 Lac ₹24/-

1.3 IMPS

Slab Charges Through

Branch i-Banking / m-Banking

Up to ₹ 1000/-

₹ 5/-

Nil

Above ₹ 1,000/- to ₹ 10,000/- ₹ 2/-

Above ₹ 10000/- ₹ 5/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S N PARTICULARS SERVICE CHARGES

1.4 National Automated Clearing House (NACH) Mandate

Activity Charges

Outward NACH Credit Transactions of Corporate ₹ 2/- per record subject to a minimum

of ₹ 500/- Outward NACH Debit Transactions of Corporate

Inward NACH Mandate Verification ₹ 100/- per mandate on acceptance

Outward NACH Mandate of Corporates

₹ 50/- per mandate on acceptance

Returning charges on return of NACH (Debit) on account of Insufficient Funds

₹ 100/-

2. SMS ALERTS/ INTERNET BANKING

2.1 SMS ₹15/- (for Saving Bank Account) +₹25/- (Other than Saving Bank Account) per quarter in all operative accounts on quarterly basis excluding Basic Saving Deposit.

2.2 Internet Banking / Mobile Banking

2.2.1 Registration NIL

2.2.2 Duplicate Password Charges ₹50/- per event in case of offline request received through Branches. However, the incumbent In-charge can waive off the charges looking into the genuineness of the case.

3. Bunch Note Acceptor (BNA) / Cash Deposit Machine (CDM)

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S N PARTICULARS SERVICE CHARGES

3. Bunch Note Acceptor (BNA) / Cash Deposit Machine (CDM)

Particular Charges

Card/ Card less cash deposit in SB/ CA/ CC/ OD A/c up to ₹2.00 Lac

NIL

Card/ Card less cash deposit in SB A/c above ₹2.00 Lac

₹1/- per ₹1000/- or part thereof with a min. of ₹15/ per transaction

Card/ Card less cash deposit in CA/ CC/ OD above ₹2.00 Lac per transaction

₹1/- per ₹1000/- or part thereof with a min. of ₹25/ per transaction

4. ATM CUM DEBIT CARD CHARGES / PREPAID CARD CHARGES

Variant Classic

Gold / Platinum / International /

MasterCard Standard /

Platinum Moment

Rupay Select Debit Card

Prepaid

Card issuance charges

Primary

Nil ₹250/- ₹500/- ₹50/-

Add on Card

₹150/- N.A.

Annual Maintenance Charges

₹150/-

(From 2nd year onwards as 1st year charges are free)

(Nil for Classic- KCC / Classic-Mudra/ Classic - PMJDY)

For cards having balances above ₹500/- on the date of expiry of card, Annual Maintenance fee of ₹150/- will be levied & account will be maintained for one additional year, thereof. In case, balance goes below ₹500/-, the entire balance will be forfeited and card will be closed.

Card surrender and transfer Not Applicable ₹250/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

of unutilized balance

Hot Listing Nil

Card Replacement Charges

(Duplicate Issuance)

₹150/-

Duplicate PIN/ Regeneration of PIN through Branch

₹50/- (for request through branch; Exempted for Govt. Sponsored Scheme

Nil (if done through Green Pin at ATMs)

Transaction declined due to insufficient Balance

₹15/- (charges are applicable to staff also.)

For use of Bank’s own ATMs located in Metro and Non-Metro Areas

Free Transactions* 5 Transactions / Month

After Free Transactions* ₹ 10/- per Transactions

Exempted from above charges:

A. Staff / Ex-staff B. Cards issued in SBBDA C. Defense personal and Pensioners

*Refer RBI circular RBI/2019-20/41 DPSS.CO.PD No 377/02.10.002/2019-20 dated 14/08/2019 for clarifications of “Free ATM Transactions”

For use of other Bank’s ATMs located in Metro and Non-Metro Areas

Metro^ Non Metro

Free Financial and Non-financial Transactions* 3 Transactions / Month 5 Transactions / Month

After Free Financial Transactions* ₹ 20/- per Transactions

After Free Non-financial Transactions* ₹ 9/- per Transactions

^viz. Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad Above charges are applicable to staff also.

*Refer RBI circular RBI/2019-20/41 DPSS.CO.PD No 377/02.10.002/2019-20 dated 14/08/2019 for clarifications of “Free ATM Transactions”

SERVICE CHARGES APPLICABLE FROM 01.04.2020

International Transactional Charges (If said facility opted in debit card)

Balance Enquiry at ATMs ₹25/-

ATM cash withdrawal transactions

Sr. No.

Network Card Type Transaction Charges

1 PNB<> Druk Bank (Bhutan)

All PNB international Debit cards

At Druk bank ATMs Cash withdrawal: ₹12/- (plus taxes) Balance Enquiry: ₹2/- (plus taxes)

2 PNB <-> RMA Bhutan (Royal Monitory Authority Bhutan)

PNB Rupay International Debit Cards

For all ATMs in Bhutan other than Druk bank ATMs. Cash withdrawal: ₹50/- (plus taxes). Balance Enquiry: ₹ 10/- (plus taxes).

3 PNB <-> EBL Nepal

All PNB International Debit Cards

At EBL ATMs Cash withdrawal – ₹50/- (flat) X`Balance Enquiry – ₹15/- (flat)

4 PNB <-> All other transactions

All PNB International Debit Cards

₹150/- (flat). Apart from this, customer is charges by the acquiring bank which is not fixed and ranges from country to country. It is typically between 2-4% of transaction amount.

Point of Sale (PoS) / e-Com Transactions 3% of transaction amount

5. CMS PRODUCTS CHARGES

1. Fee Collection Module (FCM)

₹ 2.00/- per ₹ 1000 Minimum charge per transaction is ₹ 40.00/

2. Integrated Fee portal (IFP) IBS: ₹ 8.00 – ₹ 20.00 Debit Card: 0.4% - 0.9% Credit Card: 1% - 1.9%

SERVICE CHARGES APPLICABLE FROM 01.04.2020

3. CMS (Cash Management services)

(Charges in paisa /per ₹1000)

Annual Turn Over In ₹ Crores

TYPE OF CENTRE

>250 100-250 <100

Metro 6 15 25

Urban 20 30 50

Semi Urban 50 70 90

Rural 70 90 120

Above charges will be for credit arrangements on actual realization basis. Minimum charge per instrument ₹2/-

- Returning charges – ₹120/- per instrument - If party desires immediate credit, interest @MCLR+6.5% shall be charged or if

party is availing credit facility with @ROI being charged in the account + 1% for the days for which credit has been given in advance.

4. ADM (Auto Debit Mandate)

Mandate Registration/ verification charges : ₹40.00/-per mandate(One time charge) Mandate execution charges on due date : ₹5.00/- per transaction Representation for Returning Charges: ₹100.00/- per transaction (as per banks guidelines)

5. E – CMS

₹ 5.00/- per transaction

SERVICE CHARGES APPLICABLE FROM 01.04.2020

D. Non Credit Related Service Charges

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

1. MAINTENANCE OF LEDGER ACCOUNTS

1.1

Minimum Balance Requirement and Charges for Not Maintaining Minimum Balance in the Account

Saving Account

Minimum Quarterly Average Balance (QAB)

Area Min. QAB Initial Deposit

Rural ₹500/- ₹500/-

Semi Urban ₹1000/- ₹1000/-

Urban & Metro ₹2000/- ₹2000/-

Charges per Qtr. for Not Maintaining Minimum Balance

Shortfall in QAB Rural Semi-Urban Urban/ Metro

Up to 50% ₹50/- ₹100/- ₹150/-

Above 50% ₹100/- ₹150/- ₹250/-

Current Account

Minimum Quarterly Average Balance (QAB)

Area Min. QAB Initial Deposit

Rural ₹1000/- ₹1000/-

Semi Urban ₹2000/- ₹2000/-

Urban & Metro ₹5000/- ₹5000/-

Charges per Qtr. for Not Maintaining Minimum Balance

Charges Rural/ SU Urban/ Metro

₹200/- ₹300/-

QAB of Rs.100/- is required for Self Help Group accounts (irrespective of location of branch) Charges as above shall be levied for non-maintenance of minimum average balance quarterly. Recovery of charges should not turn into negative balance solely on account of levy of service charges.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

No Penal Charges for non-maintenance of minimum balance in respect of Inoperative/ Dormant accounts as per RBI guidelines Frequency of charging Qtly charges shall be in line with PNB i.e. Apr./Jul/Oct./Jan.

1.2 Duplicate Passbook / Statement

Pass Book/ Statement – Non-Individuals & Individual (All Branches)

With latest Balance only ₹100/-

With previous Entries ₹2/- per entry, Min ₹100/- Max. ₹1000/-

Note:

Issuance of new passbook shall be free of cost.

For CA/CC/OD: One statement of account per month free.

In case customer requests for statement through M-Banking / I-Banking /through e-mail & In case of Flexi deposit accounts (Saving & Current) charges shall be NIL.

Statement of Account with Shorter Frequency (For CA/CC/OD Accounts only): Customer to register e-mail login and utilize i-Bank facility for downloading statement.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

1.3

INCIDENTAL / LEDGER FOLIO / ACCOUNT MAINTENANCE CHARGES– OPERATIVE ACCOUNTS BEYOND FREE OF CHARGE PERMISSIBLE ENTRIES

Free Folio Allowed in Accounts in Current Accounts

Quarterly Average Credit Balance (in Current account)

Up to ₹25,000/- NIL

Above ₹25,000/- up to ₹50,000/- 2

Above ₹50,000/- up to ₹1,00,000/- 4

Above ₹1,00,000/- up to ₹2,00,000/- 7

Above ₹2,00,000/- No limit

For accounts maintained in computer, 40 entries or part thereof is treated as one ledger folio.

Charges beyond free limit

SB Account

₹2/-per entry in excess of 40 debits permitted in half year in SB account (for non-cash transaction excluding bank induced/ ATM/ i-Bank)

CA/ Cash Credit/ Overdraft

₹2/-per, entry subject to Min ₹100/- Max. ₹1000/-

(no free folios in OD/CC Accounts)

CHARGES ON EXCESS DEBITS IN ACCOUNT

Basic Savings Bank Deposit Account (BSBD)

₹5/-per debits in excess of 6 debits permitted in a month.

1.4 Cheque Book Issuance Charges

CTS-2010 Standard Cheques

Non Individuals/ Individuals

Personalized request through

(a) Digital mode: ₹3/- per leaf

(b) Branch- ₹4/- per leaf

Non- Personalized ₹5/- per leaf

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Free Cheque Book:

SB A/c: One Cheque book of 20/25 Leaves free in a FY

BSBD Account:10 Cheque Leaves Free Per year

1.5 Standing Instructions

Particulars Charges

For transactions involving transfer of funds to other centers

Applicable ABB Charges

Registration of SI Within the Bank: NIL Inter Bank:₹50/- per instruction

Execution of Standing Instruction / remittance to other institutions viz.LIC premium etc.

Within the Bank: NIL Inter Bank:₹50/- per instruction plus Remittance charges plus actual postage

Non Execution of SI (due to insufficiency of Funds) Applicable to all types of transactions

₹100/- per transaction plus Remittance charges plus actual postage

NOTE: No charges to be levied for transfer entries within the accounts maintained at the same branch and instructions in respect of the following shall be carried out free of charge and no SI registration charges and SI remitting charges are to be levied:

1. Crediting/ Remitting interest in term deposit.

2. Crediting/Remitting Recurring Deposit installments.

3. Crediting/Remitting installments in Loan accounts.

1.6 Stop Payment Instructions

Particulars Charges

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

SB Accounts ₹100/- per instrument, Range of Cheque ₹300/- (range of 3 and more cheque)

CA/CC/OD Accounts

₹200/- per instrument, Range of Cheque ₹600/- (range of 3 and more cheque)

To be levied only once i.e. at the time of accepting the instructions for stop payment and no charges

be levied while actually returning such instruments through clearing.

No charges shall be levied if stop payment instructions made through registered Internet Banking

1.7 Cancellation / Revocation of Stop Payment Instructions

SB Accounts

₹20/-per instrument; Maximum ₹200/- per instruction CA/CC/OD Accounts

1.8

Penalty Charges for Depositing Delayed Installment Recurring Deposit Account

₹1/-per 100/- pm irrespective of periodicity of deposits.

Note: Benefit of waiving penalty for delayed payments against payment of equal number of advance installments in Recurring deposit account is not available. However, the Interest should be paid at applicable rate after deducting penalty charges.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

1.9 Closure of Account

Particulars Charges

A. Account Closed within 14 days from the opening of account

No Charges

B. Accounts closed after 14 days but within 12 months of opening

RD Account ₹100/-

Savings Bank account ₹300/-

Current Accounts ₹600/-

Accounts closed after 12 months Nil

Note:

No account Closure charges on account of Death of the customer.

Transfer of account from one branch to another branch of the Bank shall not be considered as

closure of account, hence no charges will be recovered. Similarly opening of another account

in the joint names after closing the existing one and payment in the deceased depositor

account shall not be considered as closure of account.

If the customer is not happy about his/ her choice of SB/CA a/c or services provided by the

bank, he / she may within 14 days from the opening of account, approach the bank to switch to

any of our other accounts. Alternatively, he / she may ask for refund of the amount which will

be given back to him / her with any interest it may have earned. The bank will not levy any

service charge for closure of the account within 14 days from the date of making the first

payment into the account.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

1.10 Operation in the Account

Individuals Non - Individuals

Allowing operations through Power of Attorney

₹300/-all customers

₹500/-

Change of Authorized Signatory / Operational instructions in the

account / Recording reconstitution Nil ₹200/- per occasion

Note: No charges in case of death of existing signatory /account holder.

2. REMITTANCES

2.1 Issuance of Demand Draft

Up to ₹10000/- ₹50/-

Above ₹10,000/- ₹4.00 per thousand or part thereof, Minimum ₹50/-, Max. ₹15000/-

Against tender of Cash (Below ₹50000/-)

@50% of over and above normal charges (as mentioned above)

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

2.2

Issuance of Duplicate Draft / Revalidation of Draft / Cancellation of Drafts / Other Instruments

Demand Draft/Other instrument

1 Revalidation ₹100/- per instrument

2 Cancellation Charges

3 Issuance of Lost instrument(s)

4 Issuance of Duplicate Draft

5 Against tender of Cash (Below ₹50000/-) for any mode of Remittance

₹250/-per instrument

No charges shall be levied for issuance of Drafts favoring beneficiaries on account of

disbursement of Term Loans/ Retail Loans/Housing Loans.

Credit/ Deposit Scheme (including NO Frill account) specific concessions would continue as

mentioned specifically in the concerned Scheme.

No charges to be levied for issuance of demand draft issued for payment of proceeds due to

restrictions under income tax act for paying in cash in respect of matured deposit accounts like

term deposits and PPF or other such accounts under Govt. run savings schemes.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

2.3 Cheques (Including ECS) / Bills Returning Charges

LOCAL RETURNING CHARGES

INWARD RETURNING CHARGES:

Amount of Cheque Charges

DUE TO INSUFFICIENT FUND

Up to ₹1lac ₹ 200/-per instrument

>₹1lacto₹1Cr ₹ 500/- per instrument

Above₹1Crore ₹2000/-for1stchequeand₹2500/-per instance from two cheque onwards during the month.

Interest at applicable rate for number of days Bank remained out of funds(i.e. actual interest@ clean OD is to be charged extra)

For other reason: ₹ 100/- per instrument

No charge in case of technical fault/failure

OUTWARD RETURNING CHARGES

Local Cheque (Through Clearing Hose)

Upto₹1Lac ₹100/-per instrument.

Above₹1 Lac ₹200/-per instrument

Local Cheques /Bills– for presentation directly at the drawee bank:₹150/-+out of pocket expenses or 50%of collection charges whichever is higher.

OUTSTATION RETURNING CHARGES

Cheques Up to ₹1 Lac ₹ 100/- per instrument + out of pocket expenses

Chequesabove₹1Lac ₹200/-per instrument +out of pocket expenses

Bills ₹200/-+out of pocket expenses or 50% of collection charges whichever is higher.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

3. COLLECTION

3.1 Collection of Outstation Cheques / Drafts

Particular Charges

Cheques up to ₹10000/- ₹ 50/- per instrument

>₹10000/- and up to ₹1.00 lac ₹100/- per instrument

Above ₹ 1.00 lac ₹200/- per instrument

The above charges are all inclusive (other than GST and the applicable cess, if any).No additional charges such as courier charges, out of pocket expenses, etc., should be levied from the customers except in cases where specifically mentioned.

Collection charges in case of outstation cheques should be levied on the Gross amount of the instruments

Immediate credit of outstation cheques in accounts of individual account holders: Immediate credit of outstation cheques up to ₹15,000/- (on request as per above slab plus actual out of pocket expenses

Collection of Local Cheques Through Clearing: No Charges

3.2

Collection of Local / Outstation Bills-Outward & Inward

{Clean / Documentary / Usance &Supply Bills Including Bills Received Under Inland LC (Excluding Drafts, Cheques Etc.)}

Slab Charges

Up to ₹10000/- ₹100/- + Out of Pocket Exp.

Above ₹10000/- ₹10/- per thousand or part thereof + Out of Pocket Exp.; Min ₹100/ Max.- ₹15000/-

CHANGE OF ORIGINAL INSTRUCTIONS (IBC/OBC) i.e. Waiving C Form, delivery Free of Payment, Extending retirement time etc.

₹200/- per reference

Documents received for collection: if required to be delivered FREE OF PAYMENT to drawee OR to be returned back as UNREALISED.

Normal Collection Charges + out of pocket expenses

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Charges on Inward Collection (Bank to Bank)

Remittance charges to be collected from the drawee - Where remitting bank has no branch, commission to be shared on 50:50 basis.

Actual postage/courier charges and any other out of pocket expenses have to be recovered in full from the customers.

Collection charges in case of bills should be levied on the gross amount of the instrument.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

3.3

Outstation Returning Charges (Inward / Outward Collection)

LOCAL RETURNING CHARGES

INWARD RETURNING CHARGES:

Amount of Cheque Charges

DUE TO INSUFFICIENT FUND

Up to ₹1lac ₹ 200/-per instrument

>₹1lacto₹1Cr ₹ 500/- per instrument

Above₹1Crore ₹2000/-for1stchequeand₹2500/-perinstancefrom2 cheque onwards during the month.

Interest at applicable rate for number of days Bank remained out of funds(i.e. actual interest@ clean OD is to be charged extra)

For other reason: ₹ 100/- per instrument

No charge in case of technical fault/failure

OUTWARD RETURNING CHARGES

Local Cheque (Through Clearing Hose)

Upto₹1Lac ₹100/-per instrument.

3.4 Purchase / Discount of Cheques / Bills

As per IRMD/ RMD guidelines issued from time to time

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

3.5 Collection of Deposit Receipts on Maturity

Collection of Other Bank’s

Deposit Receipts on Maturity

Bank shall levy charges as applicable to collection of cheques.

However, if proceeds are invested in FD for a minimum period of one

year then no charges only out of pocket expenses to be recovered.

In all cases, postage charges and other out of pocket expense shave to be recovered in full.

3.6 Presentation of Usance Bills For Acceptance

₹100/- per bill +out of pocket expenses

3.7 Collection of Interest / Dividend Warrant Directly Received By The Branch

Dividend Warrants, Interest Warrants, refundOrdersforamountupto₹1000/-are to be collected at par, even they are drawn on other banks and payable at outstation centres. Out of pocket expenses like postage etc., are to be recovered in full

4. CASH HANDLING CHARGES- DEPOSIT

4.1 SAVINGS BANK ACCOUNTS

Applicable on Base & Non Base Branch*

Based on Transaction

5 Transaction free per month thereof ₹25/- per transaction (Except through alternate channels i.e., BNA, ATM and CDM)

Based on Amount

Up to ₹2.00 lac Free (Per day)

Above ₹2.00 lac ₹1/- per thousand, subject to minimum ₹25/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

4.2

CURRENT / CASH CREDIT/ OVERDRAFT AND OTHER ACCOUNTS OF CUSTOMERS

Applicable on Base & Non Base Branch*

Based on Amount

Up to ₹2.00 lac Free (Per day)

Above ₹2.00 lac ₹1/- per thousand, subject to min. ₹50/-, max ₹15000/-

ChargesasaboveshallbeleviedfordepositofcashperdayperaccountandareexclusiveofGST.

No Cash handling charges on amount deposited in Loan (Excluding CC/OD)/ NPA/suit filed accounts.

Note: *As per RBI master circular dt. 01.07.2014 on Customer Service in Banks, “There should be no discrimination as regard to intersol charges between similar transactions done by customers at home branch and non-home branches.”

5. CASH HANDLING CHARGES- WITHDRAWAL

5.1

Savings Bank Accounts

Applicable on Base & Non Base Branch

At base & non base branch

Free

Maximum 5 withdrawals in a month. Thereafter Rs 2 per Rs. 1000 or part thereof.

5.2 Current / Cash Credit/

Overdraft And Other Accounts Of Customers

Applicable on Base & Non Base Branch PNB Smart Roamer Current Account -

Free Amount per day as per their respective QAB

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Variant QAB

Silver Rs. 1 Lakh

Gold Rs. 2 Lakh

Diamond Rs. 5 Lakh

Platinum Rs. 10 Lakh

Thereafter applicable charges will be: Rs. 2/- per Rs.1000/- or part thereof. All other CA/CC/OD and other Accounts of Customers

Free Amount: Rs. 1 Lakh per day.

Thereafter applicable charges will be: Rs. 2/- per Rs. 1000/- or part thereof.

6. LOCKER/ SAFE CUSTODY

6.1 Locker Rent Annual

Rural/ SU Urban/ Metro

Small ₹1000/- ₹1500/-

Medium ₹2000/- ₹3000/-

Large ₹2500/- ₹5000/-

Very Large ₹5000/- ₹7500/-

Extra Large ₹10,000/- ₹10,000/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

* A premium of 25% in identified metro branches, subject to review of identified branches of the bank.

6.2 Slab Wise Discount On Advanced Locker Rent

Period Discount % age

1 year + 6 months & above 2%

2 years 5%

3 years 10%

4 years 15%

5 years 20%

Staff 75%

6.3 Security Deposit Required For Lockers

As per Locker Guidelines

6.4 Penalty For Delayed Payment Of Locker Rent

1stQtr.- 10%of annual rent

2ndQtr.- 25%of annual rent

3rdQtr.- 40%of annual rent

1 Year- 50%of annual rent

For more than 1 year Locker to be broken

6.5 Restriction On Number Of Operations

No. of locker visits per year-15 visits per year free; thereafter ₹100/- per visit.

While issuing new locker, the branches are advised to include the following clause in the locker lease register.

“I/We agree to pay ₹100/-per operation beyond 15 operations in a financial year”.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

6.6 Refund Of Locker Rent

Minimum Period of Locker facility shall be One Year and in case of Surrender of Locker, Refund of

the Locker Rent, if any, shall be paid for the Complete Quarters left as on the Date of Surrender of

Locker, for which Locker Rent has already been received in advance.

In case of surrender of locker before five years, locker charges at normal rates (without concession)

shall be charged and rest of the amount shall be refunded.

In case of surrender, GST will not be refunded.

6.7 Other

One Time Registration Charges at The Time of Leasing Out of Lockers:

Rural/Semi Urban ₹ 200/-

Urban/Metro ₹ 500/-

BREAK OPEN CHARGES /DRILL OPENING Actual + ₹1000/- towards incidental charges DUPLICATE KEYS

6.8 Safe Custody Charges

Authorized Branches Only(Facility to be provided to existing Customers only)

Folio opening Charges ₹150/-

Scrips/Security Papers ₹25/-per scrip p.a. Min ₹100/-

Sealed Cover ₹350/- per cover p.a. or part thereo

Sealed Boxes

For Boxes up to size (30cmX30cmX30cm)

₹3000/-per box per annum

For bigger size ₹400/- per cubic feet or part thereof per annum. Min

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

₹3500/-

Bank’s own deposits Receipts No charges

Duplicate keys of branch/other banks shall be exempted from charges.

For security considerations, these services are not to be provided to general public

7. DOOR STEP BANKING (DSB)

7.1 For Sr. Citizens Above 70 Years and Differently abled Persons

Particulars Charges

Non-Financial Txn ₹60/-

Financial Txn ₹10/

7.2

For All SB/CA/CC/OD Customers: Customers, depositing cash of ₹2 lacs or more per day for an average of 10 days in a month in areas having a currency chest, have to be mandatorily provided Doorstep Banking Services

This option is provided to CA/ SB account customers who agree to keep desired float in their

account so that the actual Security Agency charges are paid by the Bank.

Commitment Charges - If customer doesn’t maintain requisite float balance, Commitment

Charges will be charged, on monthly basis, @ 4% of the deficit of float balance in customer

account, on daily deficit amount OR actual Bank’s Service Charges for DSBs, as given under.

Maximum cash pickup limit: As per prevalent Banker’s Indemnity Policy (presently, ₹ 2 Crore per

cash van)

Service Charges:₹25/- + Cash Deposit Charges at base branch, as per prevalent IRMD / RMD

Circular + Service Provider’s Charges on actual basis.

8. MISCELLANEOUS SERVICES

8.1 Old Record Enquiries

Particulars Charges

Up to one Year Old ₹100/- per reference Plus out of pocket Expenses

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

Beyond 1 year ₹300/- per reference /request/ document /per sheet + out of pocket expenses

*Charges to be refunded for mistake detected on the part of the bank.

8.2 Attestation / Certificate

Individuals Non –Individuals

₹100/-Per occasion ₹150/-Per occasion

Illustrative List of Certificate/ Attestation

1. No Objection Certificate 2. No Dues Certificate 3. Duplicate TDS Certificate: 4. Interest Certificate (One certificate to be issued ‘free of cost’ every year.) 5. Certificate of Balance (Only two certificates are free in a year) 6. Cheque Honoured Certificate 7. Account Maintaining Certificate: 8. Any other certificate relating to deposit account except Solvency certificate charges for which are

charges prescribed by IRMD/RMD: 9. Attestation of customer’s signature/ Photograph

10. Address Confirmation 11. Issue of Duplicate Deposit Receipt

Exemption:

No service charges shall be levied for:

1. Issue of No Dues Certificate on adjustment of Loan A/c. 2. Issue of No Objection Certificate to the applicants under various Government sponsored schemes 3. Certificate of Interest paid on Deposits or TDS Certificate for the first time 4. The beneficiaries who opt for any e-payment from Govt. Deptts, certification of mandate will be free 5. Signature attestation for ECS purpose.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SERVICE CHARGES PERTAINING TO GENERAL BANKING

Sr. PARTICULARS CHARGES

8.3 Other

Particulars Charges

Copy/ image of Cheque/ Draft (Paid/) by the bank

₹100/-for attested copy per instrument

Image of Cheques sent for collection (In CTS) ₹100/- per instrument

Loss of (Metal) Token ₹50/- per Token

Postal Charges (Regd. Post/Speed Post/ Courier Charges)

₹75/- or actual expenditure- whichever is higher

Nomination Charges First time: Free there after ₹100/- per occasion

8.4 Concessional/ Exempted Categories

AS PER ANNEXURE-I

8.5 Concessions Not Specified Elsewhere

As per discretionary power vested with various sanctioning authority.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

Annexure-I

EXEMPTION / CONCESSIONS FOR VARIOUS CATEGORY OF CUSTOMERS

SN CATEGORY CONCESSION

1. Defence /Ex-servicemen /Paramilitary Forces /CISF

a) At par remittance to family upto ₹50,000/- per month. Further, they may be allowed onetime remittance

for payment of school/college fees in a year. Postage and out of pocket expenses are to be recovered.

b) At par collection of all cheques to be received from the Govt. in respect of

Salary/TA/DA/Arrears/Terminal Dues etc.

c) At par custody of Wills;

d) Standing instructions free of charge within same branch;

e) Normal concessions (instant credit facilities) as applicable to other customers in respect of outstation

cheques up to ₹15,000/- at a time.

f) No service charges for attestation / certificate.

Note:

The accounts opened under specific scheme for Defence personals will enjoy the concessions /freebies

available under that product.

The next kin of the deceased soldiers will be allowed to collect at par the cheques representing Ex- gratia

from Regiments / units, payment of Terminal Credit Balance, Armed Forces Provident Fund and Family

Pension.

In respect of Defence units, the service of collection of outstation cheque at par shall continue to be

extended as hitherto.

2. Freedom fighters and their widows /widowers, widows of Defence Forces /Police forces personnel dying on duty

No service charges to be levied on:

Remittance Issuance of cheques Collection of pension bills/pension cheques Discount of pension bills/pension cheques Attestation / Certificate

3. Senior Citizens Senior Citizens shall be allowed two Remittances / Collections aggregating to₹25,000/-per month free of

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION

charges for personal use.

No condition of maintenance of minimum balance.

The accounts should be in single name of senior citizen or jointly with a close relative where senior

citizen is principal account holder.

50% concession in:

Duplicate passbook and statement.

Cheque book issuance charges

Stop payment instructions

Closure of account

Issuance of duplicate draft /revalidation of draft / cancellation of drafts/other instruments No charges for cancellation / revocation of stop payment instructions

10% additional concession on advanced locker rent to senior citizen is available subject to the condition

of maintaining quarterly average balance of ₹50000 and above shall also continue

No service charges for attestation / certificate

4. Pensioners No service charges to be levied on Collection / Discount of Pension Cheques / Bills of Pensioners of

Central / State Govt. and Armed Forces.

Free remittance facility by debit to S.B. Account maintained by pensioners for personal uses.

At par collection of cheques of retirement dues.

No condition of maintenance of minimum balance.

50% concession in:

Duplicate passbook and statement.

Cheque book issuance charges

Stop payment instructions

Closure of account

Issuance of duplicate draft /revalidation of draft / cancellation of drafts/other instruments No charges for cancellation / revocation of stop payment instructions

No service charges for pension certificate

No service charges for attestation / certificate

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION

5. Students Issuance (including duplicate) / Cancellation / Revalidation of Demand Draft (as per Para 2.1 and 2.2) for

educational purposes, students will be required to pay only ₹20/- per instrument.

No condition of maintenance of minimum balance.

No service charges for attestation / certificate

6. Government Departments/ Ministries/ Departments of State Governments Including, Railways, Defence etc.

All non-credit related service charges are exempted subject to maintenance of their account with any of

our branches.

7. Remittance / Collection facilities for PM’s / CM’s Relief funds

Free remittance facilities are permissible for these activities

8. Collection of subsidy under Government Sponsored Schemes

At par collection of cheques (only cheques issued by Government representing subsidy under

Government sponsored Schemes).

9. Teachers Employed in Government Run Schools / Central Schools

Free discounting of salary bills / cheques up to ₹25000/-.

At par collection of salary bills.

10. Religious, Welfare Service, Charitable institutions etc. exempted from payment of income-tax under the income

Collection of instruments favouring religious, welfare service, charitable institutions who are exempted

from payment of income-tax under the income tax act be done at par.

Issue of DDs /TTs to beneficiaries of these institutions be also done at par.

The concession will be subject to production of certificate from Income Tax Department for the exemption

from payment of Income Tax.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION

tax act

11. Blind /Disabled /DIVYANG and Institutions set up for their benefit

Institutions which are exempted from payment of income tax and especially set up for benefits of

blinds, disabled and differently abled be allowed:

Collection of up-country instruments at par

Payment made by these institutions to their own beneficiaries by way of DDs /TTs be allowed free

of charges.

Further, in the individual accounts of these categories of persons, identified and confirmed by the Branch

Manager at the time of opening of accounts, the issue of RTGS/NEFT/IMPS/DDs /TTs be allowed free of

charge. Such concessions to be permitted on transactions issued to be debit of the persons’ accounts

and not against cash payment.

Waiver of collection charges for instruments up to ₹50,000/- at par collection.

No condition of maintenance of minimum balance for Blind /Disabled / Divyang persons.

No service charges for attestation / certificate for Blind /Disabled / Divyang persons

12. Cooperative Banks, Land Development Banks, Service Cooperatives, Districts Rural Development Agencies Etc.

1) No charges be levied for collection of cheques deposited by DRDA, Farmers Cooperative Societies

(bank’s own sponsored), primary Agricultural Societies banking with us.

2) Cooperative banks may be extended remittance facilities under RBI Remittance Facilities Scheme - 1975

provided they agree to abide by the following (restricted to issue DDs /TTs only).

The Urban cooperative banks should give an undertaking at their HO level that they will charge their

customers same charges as charged by our bank for issue of demand drafts.

The concerned bank and the cooperative bank should come to an understanding to share the charges.

The concessions of 50% of the usual service charges to cooperative banks might be extended only to

those banks which maintained their accounts with our bank. The condition should, however, be that the

cooperative bank must not pass on the benefit to their customers. Incumbent In-charge should take an

undertaking from the cooperative bank that they will charge normal rates as per the service charges

prescribed, to their customers.

Charges as per RBI Remittance Facility Scheme may be levied for transfer of funds from the account of Co-operative Bank at one centre to that at another centre. The charges as per RBI Remittance Facility Scheme

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION

are as follows:

For remittance up to ₹ 5000= 0.03% Minimum ₹ 0.25

For remittance over ₹ 5000 = 0.02% Minimum ₹ 1.50

13. Regional Rural Banks sponsored by our Bank

1) 50% concession shall be available for issue of DDs /TTs and LG /ILC provided counter Guarantee

/Security is obtained from the cooperative banks and the benefit of this concession is not passed on to

the customers.

2) Remittance facility may also extended free to RRBs sponsored by our Bank on remittance of refinance

installments to NABARD as well as remittance of refinance from NABARD.*

3) No service charges may be levied on remittances of funds among HO, branches and Controlling

Offices of RRBs.*

3) No Account Maintenance charges be levied in accounts maintained by RRBs with our Bank.*

4) Collection charges are to be shared between our bank and RRBs on a 50-50 basis in the following

cases*:-

Cheques drawn on Public Sector Banks and tendered to them for collection by RRBs.

Instruments tendered by Public Sector banks to RRBs for collection.

*(These instructions (no. 1 to 4) shall remain operative till priority sector and lead bank division issues any fresh instructions in respect of any of these activities regarding Regional Rural Banks)

14. Wholly owned subsidiaries of the Bank

PNB Housing Finance Ltd. may be provided free remittance facility from their corporate office to the branches and vice-versa without levying any service charges.

15. Special transactions 1) Fixed Deposits including NRI Accounts:

On cheques issued as per Court orders for investments in terms of deposits, service charges may be

waived.

Transfer of funds on maturity of deposits as well as periodical interest to another branch of our bank to

be done at par. Where the funds are to be transferred to another bank normal charges should be levied.

Collecting bank need not levy any service charges. The remitting bank to levy the charges as applicable

SERVICE CHARGES APPLICABLE FROM 01.04.2020

SN CATEGORY CONCESSION

to Remittances. In case of local remittances, the charges as applicable to issue of demand draft be

levied.

2) Cheques issued by Govt. of India in respect of grants made from the PM’s Relief Funds to the State

Govts., Distt. Magistrates etc.

3) Cheques issued by Govt. of India in respect of grant made from the Prime Minister’s Relief fund to the

State Govt, Distt. Magistrates, etc. should be collected without levying any service charges, and, credit

be given immediately at par.

16. Staff, Honourably retired Staff and widows / widowers of Honourably retired Staff

No service charges (including out of pocket expenses) shall be levied for various transactions. The accounts should be in single name of staff / ex-staff or jointly with a close relative where staff / ex-staff is principal account holder.

Widows / widowers of Honourably retired Staff shall not be remarried and not gainfully employed to avail the benefits.

17. Note Postage and Out of pocket expenses if any, to be recovered wherever not specified

SERVICE CHARGES APPLICABLE FROM 01.04.2020

E. FOREX RELATED SERVICE CHARGES

S. No. PARTICULARS SERVICE CHARGES

1. EXPORT

1.1

Bill Purchased / Discounted / Negotiated/ Collection / Consignment Exports / Advance Payment Basis (including Export to Warehouse, Merchanting Trade, Deemed Export, Service or Software Export, Regular Export etc.)

BILL AMOUNT CHARGES

(In Foreign Currency / In Rupee Export equivalent to USD)

Up to USD 25000 ₹500/- per Bill

Above USD 25000 ₹1000/- per Bill

Note: The above rates shall be applicable for maximum up to 5 Shipping Bills. For over and above 5 shipping bills, ₹100 per shipping bill will be charged in addition to above charges.

1.2

Forwarding Export Documents to Another Bank Due to Reasons such as LC Being Restricted to later or the LC has been Confirmed by that Bank

₹1500/- flat per Bill plus out of pocket expenses, if any on actual basis.

1.3 Where the Reimbursement under a Letter of Credit is Claimed by Bank with Another Authorized Dealer in India

₹ 1000.00 per claim

1.4

For Joining Customer's Guarantees and Giving Guarantees and For Giving Guarantees / Indemnities on Behalf of Customers to Other Banks in India in Respect of Discrepancies, etc. in Documents Negotiated Under L/C

0.20% of the bill amount with a min of ₹1000/- per bill plus out of pocket expenses, if any on actual basis. Maximum ₹10000/-

1.5

In case of Each Overdue Export Bill, Where Proceeds are not Received in Nostro Account on or Before the Due Dates (Including Deferred Exports)

₹250/- per bill per month (To be recovered from due date on upfront basis)

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

1.6 Certificates /Attestation Charges In Respect Of Export Transactions (Not Specified Elsewhere)

(Per certificate/ Invoice)

Issuance of Certificate ₹200/-

Attestation of any document including invoices ₹100/-

1.7 Handling Of Export Letter Of Credit

Advising Charges ₹1000/- per LC for our customer

₹2000/- per LC for other bank’s customer

Amendment charges on Advised Export LC

₹500/- per amendment for our customers,

₹1000 for other bank’s customers

Confirmation/Commitment charges on Advised Export LC

Charges to be decided by IBD-HO on case to case basis

Acceptance commission for accepting usance drafts to be Drawn on or accepted by banks in India.

0.15% p.m. with Min. of ₹ 1500/-

Foreign Bank Charges (For LC Advising/Amendment where charges are to be recovered from foreign bank)

US$ 75 per LC

Transfer of Advised Export LC ₹ 1000/- for each transfer

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

1.8 Other Misc. Charges on Export Bill

Particulars Charges

Approvals

Write-off of Export Bill (per bill) ₹1500/-

Specific Approval of Foreign Banks (per reference ₹1500/-

Approval of opening/hiring of Warehouse (per approval)

Renewal of opening/hiring of Warehouse (per renewal)

₹2000/-

₹1000/-

Processing Charges of application sent to RBI for approval of exports of goods on Lease/Hire (Per application)

₹3000/-

EDF

EDF approval for :

Trade fair/Exhibition participation (Per approval)

Re-import of exported goods (Per approval)

₹1000/-

EDF waiver certificate issuance charges (per EDF) ₹500/-

NON SUBMISSION CHARGES

Follow up with exporter in case of documents not submitted when advance payment already credited to exporters (per o/s payment per qtr.) (Shall be levied on transactions initiated on or after 1st March, 2014)

Regularization charges of Late submission of documents to AD branch as prescribed by RBI (Per Bill) Submission of Export documents after 21 days from the date of Shipment will be treated as late submission.

₹500/-

OTHER CHARGES

Export Bills returned unpaid* ₹500/-

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

Delinking Charges (per Bill)

Extension of Due Date of Bill*

Under AD Power

Under RBI Power

₹500/-

₹1000/-

NOC for discounting with other bank (per NOC)

₹1000/-

Commission on Export set o f against Import payment

As applicable to export & import leg of transaction

*(Per returning plus out of pocket expenses, if any on actual basis)

Remittances charges on advance receipt for exports (part or full) (advance remittance charges)

At the time of part / full receipt and credit to customers account: Advance receipt

A. up to USD 25000 – Flat ₹1000/ B. Above USD 25000 – Flat ₹2000/-

2. IMPORTS

2.1

Import Letter Of Credit/ Revolving Letter Of Credit /Letter Of Credit Covering Imports Of Goods On Deferred Terms

Charges are inclusive of Commitment Fees and Usance charges)

Amount Charges (Min. ₹1200/- per LC)

1. Up to ₹5.00 Cr. 0.15% per month

2. >₹5.00 Cr. to ₹25 Cr. 50%* of charges at S. No. 1 (On incremental value)

3. >₹25.00 Cr. 25%* of charges at S.No.1 (On incremental value)

4. LC established against 100% cash deposit as Security

25% of Normal charges mentioned at S. No.1, 2, 3 However the deposit must be at Card rate.

*For individual Transactions, concession is to be extended on the incremental value. Note: The period is to be calculated from the date of opening LC to the last date of its validity + usance period of bill and part of a month should be construed as a completed month. For sight LC, validity of LC+ 1 month

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

For example, If a LC of ₹30 Crore is to be opened, normal commission up to ₹5 Crore plus one half of the normal commission for ₹20 Crore plus one fourth of normal commission on balance ₹5 Crore.

2.2 Amendment In Import Letter Of Credit

Extension of validity period/Change in Usance Period

As per Para 2.1

Enhancement in value of LC

Any other amendment (Per Reference) ₹ 1200/- Flat

Revival of expired LCs

Any revival or reinstatement of an expired LC shall be at the option of the bank but within 1 monthfrom the date of expiry and shall be subject to recovery of normal charges (as mentioned at Para 2.1) from the date of expiry up to the validity period of the revived letter of credit.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

2.3 Commission On Import Bills - Under L/C

FCY bills at the time of crystallization or retirement whichever is earlier.

0.10% per Bill Min. : ₹ 1500/- Max.: ₹15000/-

FCY import bills received under LC where no Exchange benefit accrues to the Bank.

0.15% per Bill Min. : ₹ 1500/- Max.:₹25000/-

If bills are not retired within 5 Banking days from the date of receipt of bills in case of demand bills and on the due date in case of usance bills.

Flat ₹500/- per default. (including Interest claimed by foreign bank if any)

Discrepancy charges in case of non-confirming documents under LC to be mentioned at the time of LC opening.

USD/EUR/GBP - 100/- JPY - 10000/- For other currencies equiv. to USD 100/-(to be recovered from LC negotiating bank / beneficiary

2.4 Commission On Import Bills – Not Under L/C

1 On each bill drawn in FCY received by the bank, on which the bank earns exchange benefit.

0.10% Min. : ₹ 1500/- Max. : ₹ 15000/-

2 On each bill drawn in INR or each bill drawn in FCY on which bank does not earn exchange benefit.

0.15% Min. : ₹ 1500/- Max. : ₹ 20000/-

3 Import documents covering project imports under Inter- Government Aid Scheme and Schemes (including projects those financed by International Agencies like World Bank, IMF, ADB etc.)

0.15% Min. : ₹ 1500/- Max. : ₹ 20000/- plus out of pocket expenses, if any on actual basis.

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

where no LC is opened.

4 For foreign currency import bill required to be forwarded to another bank required for remitting proceeds to the remitting bank abroad.

Handling charges of ₹2000/- per bill plus out of pocket expenses, if any on actual basis.

5 Countersigning / Co-acceptance / Availisation of Import Bills

0.10% p.m. for the tenor of bills subject to a minimum of 0.25%

6 Custody charges for overdue import bills (To be charged on upfront basis)

₹ 150/- per month or part thereof for each bill, if the bill is not paid within 10 days from the due date / date of presentation.

7 Returning Charges of Import Bills

₹1000/ plus amount claimed by foreign bank plus out of pocket expenses, if any on actual basis.

8 Follow-up of Pending Bill of Entry/Evidence of Import

₹200/- per bill per month to be charged on upfront basis.

*Submission of Bill of Entry shall be considered as pending if the Bill of Entry is not submitted within 90 days from the date of Remittance.

2.5 Other Misc. Charges

Obtaining opinion/credit report of overseas buyer/seller for our Importer/Exporter from credit rating agencies.

Actual paid to outside agency plus out of pocket expenses

Obtaining opinion/credit report of overseas buyer/seller for our Importer/Exporter from Foreign Banks.

Actual paid to Foreign Bank plus Swift Charges + processing charges ₹500/-

Providing opinion report to foreign Banks on our customers

USD 100 per opinion report to Foreign Bank

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

Release order for import, pending receipt of Airway documents.

₹1500/- for each release order.

Remittances charges on advance payment for imports (par or full) (Advance remittance charges)

As per Serial Number 1 & 2 of Para 2.4

3. MERCHANTING TRADE

3.1 Commission on processing of Import and Export Leg of documents.

Commission as applicable to export & import leg of transaction.

4. FOREIGN BANK GUARANTEES

4.1 Guarantees for Clearance of Goods Pending Production of Bill of Lading

Relating to imports under LCs opened by the guarantor banks themselves.

0.05% per month Minimum of ₹1500/- per guarantee

In all other cases (where no LC has been issued)

0.30% for 3 months at the time of Issuance of guarantee. If the guarantee continues beyond 3 months, an additional commission of 0.20% per month or part thereof, as long as the guarantee is active.

4.2 Export Performance Guarantee

SERVICE CHARGES APPLICABLE FROM 01.04.2020

S. No. PARTICULARS SERVICE CHARGES

4.2.1

FOR PROJECT EXPORTS : Which Include Bid Bond/ Bond For Earnest Money/ Guarantee For Advance Payment Made By Foreign Buyers To Indian Exporters Or Contractors/Export Performance

A. Guarantees covered by ECGC Counter Guarantee

To the extent of 75% 0.125% per quarter and part thereof

To the extent of 90% 0.12% per quarter and part thereof (Minimum ₹1500/- + ECGC premium per guarantee)

B. Guarantees covered by Government of India Counter Guarantee

25% of the normal charges on the amount covered by GoI Counter Guarantee (for balance normal charges are applicable)

C. Guarantees covered by 100% Cash Deposit

25% of the normal charges

D. Guarantees not covered by cash deposits or ECGC/GoI Counter Guarantees

0.30% per quarter and part thereof minimum ₹ 1500/-

4.2.2

OTHER THAN PROJECT EXPORTS : Which Include Bid Bond/ Export Obligations In Terms Of Import Trade Control Regulations/ Export Performance Guarantee/ Bid Bonds Connected With Deemed Exports

0.30% per quarter and part thereof minimum ₹ 1500/-.

50% of the normal charges if backed by ECGC Counter Guarantee

25% of the normal charges if backed by 100% GoI Counter Guarantee / Cash

deposit

(In case of early redemption, 50% of commission for the unexpired period i.e. from the date of redemption to expiry date shall be refunded)

4.3

Deferred Payment Guarantees Covering Imports Of Goods Into India/ Repayment Of Foreign Currency Loans

0.50% per quarter or part thereof for the specified period of liability calculated on the amount of liability under such guarantee at beginning of every quarter with a minimum of ₹1500/-. Minimum charges for a quarter to be charged

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4.4 Extension Of Validity Period/ Enhancement In Value Of Guarantee

Extension of validity period As per Para 4.2 & 4.3

Enhancement in value

4.5 Foreign Standby Letter of Credit

SBLC Issuance charges

Extension of periods, change of

tenor from sight to usance and/ or

Enhancement of SBLC amount for

which charges have not been

recovered.

0.30% p.m. or part thereof min. of ₹1500/- plus

out of pocket expenses, if any on actual basis.

SBLC amendment charges (Other

than amendment in amount and

periods)

₹1200/- plus out of pocket expenses, if any on

actual basis.

Foreign SBLC established against

100% cash margin

25% of the applicable charges. However the

deposit must be at Card rate.

4.6 All Other Guarantees Not Specified Elsewhere

FBG 0.30% per month

PBG 0.15% per month

Subject to Minimum ₹1500/- per guarantee.

4.7

Bank Charges for Issuance of Bank Guarantees for the Purpose of Availing Trade Credits From Overseas Branches of Our Bank

Internal Rating Charges

‘A4’ & above above 0.35% per quarter or part thereof with a min. of Rs.1500/- per Bank Guarantee + GST as applicable (Annualized Charges 1.40% p.a.)

‘ B1’ & below 0.45% per quarter or part thereof with a min. of Rs.1500/- per Bank Guarantee + GST as applicable

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(Annualized Charges 1.80% p.a.)

5. REMITTANCES

5.1 Inward Remittances (Other than Exports)

Encashment of TTs / purchase of MTs / DDs in respect of which cover has been received in NOSTRO Account:

NRE A/C Commission not to be charged if proceeds deposited to NRE accounts maintained in our bank otherwise normal commission to be charged.

Inward Remittances

Up to ₹10 lakh ₹100/- flat

Above ₹10 lakh ₹250/- flat

Where the inward remittance has to be paid in foreign currency by way of a Demand Draft/ Mail Transfer/Payment Order/ Telegraphic Transfer

0.10% (Min ₹500/- per transaction and Max ₹5000/-) + Swift Charges

Inward remittances and FDBC credited to EEFC accounts.

₹500/- Flat

FOBC cheque to EEFC

0.25% plus out of pocket expenses + Swift Charges; Subject to min. ₹500/-.

E-FIRC Issuance Charges ₹500/-flat

FIRC issued on Security Paper or Letter Head of Bank

₹250/- per Certificate

Commission on clean Instruments sent for collection abroad

Up to ₹5 Lakh ₹100/-flat

Above ₹5 Lakh 0.10% of the amount (Max.₹5000/-) (Including cost of

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FIRC/ Courier Charges/ Post)

Returning of clean instruments sent for collection abroad

₹ 500+ out of pocket expenses on actual basis

Foreign currency instruments sent for collection in India

As app icable to inland transactions

Foreign Currency-Notes Up to ₹1 Lakh ₹100/-flat

Above ₹1 Lakh

0.10% of the amount (Max.₹5000/-)

5.2 OUTWARD REMITTANCES (Other than Imports)

A. Where the outward remittance has to be made in foreign currency by way of a demand draft/mail transfer/ payment order/telegraphic transfer/Swift

Individual 0.10% min 500/- Max. ₹15000/- plus + Swift Charges

Others 0.25% Min ₹500/- plus Swift Charges

NRE/ FCNR Free

B. Outward remittances to the debit of EEFC accounts/ Commission in lieu of Exchange

EEFC to CA, EEFC to PCFC, EEFC to FCBRD,

₹ 500 flat

In case of FCYDD (issue) from EEFC and FCY-TT (issue) from EEFC,

0.25% plus out of pocket expenses + Swift Charges. (Subject to min. ₹500/-)

6. FORWARD CONTRACTS

6.1 Forward Contracts

For booking of sale & purchase contracts

₹ 750 per sale/purchase contract

For each request for early delivery/cancellation

₹ 750 plus Swap Cost+ Interest@ 1 Year MCLR/ RBLR + 3%on outlay of funds

7. CHARGES ON CAPITAL ACCOUNT TRANSACTIONS

7.1 Foreign Direct Investment Call of KYC from Foreign remitting Bank (if not received with remittance)

₹5000/- per proposal. ₹10000/- if remittance received in other

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Submission of FCGPR i.e. on issuance of shares

bank.

Reporting of ESOPs ₹2000/-

Reporting of FII/NRI investments under Portfolio Investment Scheme (PIS)

₹2000/-

Buyback of FCCB under automatic/approved route

₹2000/-

FCTRS and other forms in FIRMS ₹5000/- per proposal. ₹10000/- if remittance received in other bank. In case reporting amount is up to USD 1000 (or equivalent in any other currency) Max. ₹1000

7.2

OVERSEAS DIRECT INVESTMENT (by Resident in Joint Venture/Wholly Owned Subsidiary aboard- Scrutiny/Filing)

Fresh permission of Remittance/ ODI Processing Charges

₹ 10000 per proposal ₹ 20000 per proposal [wherever bank has not earned exchange income (if applicable)]

First reporting to RBI On - line - i.e. creation of UIN

Transfer of existing URN/LRN ₹15000/-

Submission of Closure / dissolution of WOS /JV ₹ 5000/-

Subsequent reporting of remittances under Part II equity/ guarantee etc.

₹ 2000/-

Updating of APR ₹ 2000/-

Any other reporting ₹ 1000/-

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7.3 External Commercial Borrowing (ECB)

Processing of application and Form 83 under approved route or for onward submission to RBI for Approval.

₹10000/- per application

Prepayment of ECB 0.25% (Min ₹500/- Max. ₹25000/-) + Swift Charges

ECB 2 - Monthly filing to RBI ₹500/- per filing

Any change or modification in existing ECB under the delegated powers of the AD Branch.

₹500/- per change

7.4 Liaison Office/ Branch Office Of Foreign Entity In India(Set Up Of LO/BO)

Fresh request for setting up of LO/BO in India ₹ 5000/- per proposal

Subsequent change/extension/ amendment in terms & conditions / Closure

₹ 2500/- Any other correspondence/ reporting to RBI (like annual activity report etc.)

7.5 Project Exports Application For Processing By Bank/RBI

Project Exports Application for processing by Bank/RBI ₹ 25000/-

Any Subsequent reporting/ correspondence on delay/condoning/ compounding/creation of Database of company/Subsequent KYC or other document submissions /Submission of supplementary documents to RBI.

₹ 250/-per submission

Change In Authorize Dealer Acceptance in Change in AD from other Bank to Ours ₹ 500/-

Issuance of NOC for shifting AD to other Bank ₹ 750/-

Note for Para-7:

1. In case of delayed reporting of capital account transactions, additional 25% of normal schedule of charges shall be levied with

Min. of ₹ 1000/-

2. For all capital account transaction stated above, 150% of the normal charges shall be applicable if the request received is

under Approval Route.

3. GST or any other government levy/tax shall be charged separately.

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4. Foreign Bank / Correspondent charges and out of pocket expenses (if any) shall be charged separately.

8. OTHER CHARGES

8.1

SWIFT CHARGES

For LC/LG/ ₹1500/-

Other message ₹500/-

MT 940 to be sent on behalf of account holder to foreign banks (out of India) ₹100/-per message

OTHER

Processing charges for any other application to RBI not specified anywhere. ₹500/-

Attestation Charges for application of Importer/Exporter Code

Postage charges Actual out of pocket expenses

9. GENERAL GUIDELINES I INSTRUCTIONS FOR RECOVERY OF CHARGES

1. Charges mentioned in the chart are mandatory and shall be recovered in accordance with the prescribed scale laid down. No

deviation is permissible unless approved by the competent authority as mentioned hereunder in the note.

2. Charges shall be recovered upfront, unless as specified in the chart itself for recovery of commission back ended or in

instalments.

3. The branches shall not refund the commission collected by them on letter of credit, guarantees and other forex transactions,

unless otherwise provided in the schedule or approved by competent authority.

4. Out of pocket expenses, such as correspondent Bank charges, postage, courier, communication charges/SWIFT charges

including expenses incurred to secure the bank’s and customer’s interest etc, shall be recovered from customers in respect of

all foreign exchange transactions, in actual.

5. Stamp duty under Indian Stamp Act or Stamp Act of various states on forex transactions, wherever applicable, shall be borne

by the customer.

6. The proposed charges are exclusive of GST and same shall be recovered over and above.

7. Besides the scales of charges, prescribed in the schedule, interest on outlay of fund shall be recovered from the customers

on all Foreign Exchange transactions, wherever applicable.

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8. The schedule of charges as per schedule shall also be applicable for transactions undertaken on behalf of overseas banks/

parties.

9. Forex transactions on account of staff members / retired staff members for personal purpose only may be allowed free of

charges.

10. For calculation of commission quarter means ₹90 days’ and month means ₹30 days’.

11. In case of inward remittance, for credit to NRE/NRO/FCNR and FCRA accounts, no commission should be charged.

12. Special attention has been given on the foreign remittances made out of education loan for studies abroad. A Nil charges

have been approved for such remittances to market education loan from our bank.

Fixation of Rates of Interest

a) Rate of Interest on outlay of funds –Bank has to recover interest on outlay of funds in case of substitution / change in

tenor of bills, early delivery under Forward Exchange Contract etc. The interest to be recovered has to be at MCLR (One

Year) + 3%.

b) Rate of Interest on inflow of funds – Swap in connection with the early delivery cancellation of a forward exchange

contract may sometime result into inflow of funds and the Bank at its discretion may pay interest to the customer at an

appropriate rate applicable for Term Deposits for the period for which, the funds remain with the Bank at a simple rate.

As we are collecting interest in every case, where outlay of funds is involved, we propose that the Bank should pay interest on inflow of funds at appropriate rates at simple interest applicable for Term Deposits for the period for which, the funds remain with the Bank.

c) Commercial & Penal rate of interest for import Credit– The Bank is to recover interest at commercial rate of interest as

applicable on domestic advances from the date of Debit in Nostro Account till the date of Crystallization / retirement of bill

whichever is earlier in respect of Bills under Import Letter of Credit opened by the Bank. Further from the Date of

crystallization, up to date of retirement, the Bank must recover penal interest. In such cases, Bank shall recover at MCLR

(One Year) + 7% p.a.

13. Charges mentioned under the respective heads do not convey any approval of transaction. Field functionaries are advised to

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S. No. PARTICULARS SERVICE CHARGES

take approval wherever required in terms of extent Bank/RBI/FEMA/ any other guidelines.

10. CONCESSIONS As per discretionary power vested with various sanctioning authority.