A STB (Set -Top-Box) Penet Rat Ion St Udy

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    A STB (Set -Top-Box) Penet rat ion Study

    by TAM MEDIA RESEARCHImpact of CAS Implementation

    Topline FindingsFebruary 10, 2007

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    About

    Come Jan 2007, CAS got implemented in t he Zone- 1 areas ofMumbai, Delhi & Kolkatta

    In t he f irst week of t he month, TAM commissioned AC Nielsen

    to conduct a Pay TV Homes est imat ion study in the CAS-mandated zones of Mumbai, Delhi & Kolkatta

    The fieldwork periods were

    Mumbai : 12 th to 16 th January, 2007

    Delhi : 11 th to 15 th January, 2007

    Kolkatta : 11 th to 16 th January, 2007

    The fieldwork mid- point : 14 th January 2007

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    Methodology

    This study was purposively limit ed to the CAS- mandatedzones in t he cit ies of Mumbai, Delhi & Kolkatta

    The Zones were further divided into 100 sampling nodes,ensuring adequate geographical coverage of t he Zones

    Face -to -Face interviews using a structured questionnairewere conduct ed. The int erviewee was the decision makerpert aining to cable subscript ion.

    Sample Size = 750 respondents/ cit y => 2,250 respondentsacross 3 cities

    The f ieldwork period was kept very t ight & synchronizedacross the 3 metros, to ensure comparability

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    The footprint of CAS

    3.25

    2.61

    2.10

    7.96

    0.55

    0.68

    0.41

    1.63

    Mumbai

    Delhi

    Kolkatta

    3-Metros

    C&S Homes (Mn) CAS-mandated Homes (Mn)

    Of the 7.96 Mn cable homes across the3 metros, 1.63 Mn cable homes fallunder the CAS -mandated zones(approx. 21% homes fall under the

    mandated zones) C&S Homes under the mandated areas,

    in the respective cities

    Mumbai : 17% (0.55Mn of t he 3.25Mncable homes)

    Delhi : 26% (0.68Mn of 2.61Mn cablehomes)

    Kolkatta : 20% (0.41Mn of the 2.1Mncable homes)

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    Scope of the study

    1. CAS adoption in t he mandated zones of t herespective cities

    2. Profile of the early adopters3. Consumer Awareness

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    STB/ DTH off-t ake

    Across the 3 -metros Of the 16.33L homes covered by

    the CAS footprint, 2.77Lac homeshad taken up a STB/DTH connectionto access pay channels

    Pay TV homes amounted to 17% ofthe CAS -mandated area

    Off-take across the metros exhibitsignificant differences Mumbai 1.39Lac of 5.48Lac (25%

    penetration)

    Delhi 0.97Lac of 6.76Lac (14%penetration)

    Kolkata 0.41Lac of 4.09Lac (10%penetration)

    5.48

    1.39

    6.76

    0.97

    4.09

    0.41

    16.33

    2.77

    Mumbai Delhi Kolkat t a 3-Metros

    C&S Homes (Lacs)* STB/ DTH Homes (Lacs)**Homes under the CAS - mandated zones

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    Wait ing in the wings

    Across the 3 -metros An additional 1.98L homes claimed

    to have subscribed but awaitinginstallation of pay TV services

    An additional 12% cable homeswaiting in the wings

    The under served segments variedby the respective metros Mumbai 1.09L (20% awaiting

    installations) Delhi 0.43L (6% awaiting

    installations) Kolkata 0.46L (11% awaiting

    installations)

    5.48

    1.09

    6.76

    0.43

    4.09

    0.46

    16.33

    1.98

    Mumbai Delhi Kolkat t a 3-Metros

    C&S Homes (Lacs)* Homes await ing installati on(Lacs)**Homes under the CAS - mandated zones

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    Cumulatively

    2514 10

    17

    20

    6 1112

    55

    80 79 71

    0%

    10 %

    20 %

    30 %

    40 %

    50 %

    60 %

    70 %

    80 %

    90 %

    100%

    Mumbai Delhi Kolkat t a 3-Met ros

    Installed Awai ting Installa tion Undecided

    Mumbai most responsive 25% homes had converted 20% awaiting installation

    Delhi & Kolkatta response rates

    level, at an aggregate level Delhi was bet t er served (14%) than

    Kolkatta (10%) At a 3 -metro level

    17% homes installed 12% homes awaiting installation Nearly 1/3 rd of the mandated area

    responded favorably for conditionalaccess to pay channels

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    Numerically speaking

    Of t he 16.33L cable homes falling under t he CAS- mandatedzones across the 3 metros 2.77L homes had already opted for a STB/ DTH connect ion(17%) An addit ional 1.98L homes had subscribed but were await ing for t he

    installation (12%) Cumulat ively, 4.75L homes had subscribed comprising 29% of the C A S-

    mandated homes

    At individual met ro levels Mumbai 1.39L homes inst alled + 1.09L await ing inst allation = 2.48L

    homes subscribed Delhi 0.97L homes inst alled + 0.43L await ing inst allation = 1.4L

    homes subscribed Kolkatta 0.41L homes inst alled + 0.46L await ing inst allation = 0.87L

    homes subscribed

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    SEC-wise penet rat ion

    45%

    24%27%

    5%

    9%

    3%

    33%

    15% 14%

    6%

    21%

    0%

    5%

    10 %

    15 %

    20 %

    25 %

    30 %

    35 %

    40 %

    45 %

    50 %

    Mumbai Delhi Kolkat t a

    SEC A SEC B SEC C SEC D/E

    The highest off -take is observed in thehigher SEC & the off -take declines asone comes down the SEC ladder

    The off -take levels vary significantlyacross markets even at a SEC level Highest off -take is observed in the SEC

    A strata of Mumbai & zero off -take inSEC D/E of Kolkatta

    The response by Mumbais SEC C isnearly on par with those from SEC Aresiding in Delhi & Kolkatta

    Owing to the pre -dominant non -responsive lower SEC, the off -takesseem to have got dampenedsignificantly

    Base : Installed STB Subscribers

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    Awareness Maj or ground t o make

    54

    44

    23

    73

    41

    9

    59

    10

    47

    Has CASbeen

    mandated inthe completecity (Yes%)

    Is STBrequired toview free toair channels

    (Yes%)

    Rent for Se tTop Boxes(Aware%)

    Mumbai Delhi Kolkatta Three areas were probed to check for

    awareness levels Knowledge of CAS -mandated areas Requirement of a STB for viewing FTA

    channels Rental schemes for S TB s

    Despite low off -take in Kolkatta ,consumer awareness appeared to behigher than in Delhi & Mumbai

    Consumers residing in Delhi appeared

    to be the least aware of counter -partsfrom Mumbai & Kolkatta

    Lets now see what the stated reasonsfor not buying into CAS

    Base : All TV Homes

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    Pre-dominant reason Pricing !!(among non -STB Homes)

    26

    32

    13

    72

    46

    83

    2

    22

    4

    Mumbai

    Delhi

    Kolkatta

    Satisfied with existing channels that I receiveThese services are very expensiveOthers

    Base : Non- STB Subscribers

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    Summing Up

    Approximately, 21% of t he cable homes in t he 3- metrosfell under t he CAS- mandated area (Zone 1)

    Off-t ake of t he boxes was highest in Mumbai, followed bysimilar levels in Delhi & Kolkatta (Installed + AwaitingInstallations)

    A signif icant quant um of homes were await inginstallations (12% of 3 -Met ro C&S Homes)

    The penetration of CAS had pre- dominantly taken off inthe higher SEC s of all the metros, zero off -take in the

    lowest S E C s of Kolkatta Consumer Awareness has signif icant ground to cover Price, as expected, remained t he pre- dominant reason

    amongst homes that had opted to remain FTA

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    Implicat ions for TAM

    TAM will cont inually conduct & publishresult s from it s monthly STB-penet rat ionstudies and commensurate changes brought

    about in the panel

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