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FSML 68A January 15, 2013 Employment and Self-Sufficiency Services A Support Services A - 1 A. Support Services Intent: The intent of support services is to provide individualized assistance, subject to the limitations of state funding, that allows clients to participate in case plan activities, build skills for and reduce barriers to employment, accept job offers and retain employment after other resources have first been explored and exhausted. 1. Supporting JOBS case plans Basic needs payments for personal incidentals made during the Pre-TANF Program are made from TANF funds issued through the support services payment process. Applicants in the Pre-TANF program may also receive support services that are needed to complete case plan activities; Support services are available to support available JOBS program activities, JOBS Plus subsidized employment and Pre-TANF; Support services provided for Pre-TANF and TANF JOBS participants are subject to the guidance provided below. Specific Requirements; Pre-TANF Program: 461-135-0475 Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF, SFPSS, TA-DVS, TANF: 461-190-0211 Transition Services; JOBS: 461-190-0241 FOR INFORMATION ON REQUIREMENTS FOR BASIC NEEDS PAYMENTS, SEE SECTION D IN THE PRE-TANF PROGRAM (PRT-D.2). The Department of Human Services (DHS) supports individuals to succeed in attaining self-sufficiency by providing payments for items that clients may need to be able to participate in available JOBS activities on their case plans. These payments can include items such as child care and transportation. They also may include other payments needed to look for a job (such as interview clothing when no other resources are available), accept a job offer (such as uniform and tools), for a teen parent to complete a high school diploma or GED, or costs related to a district-approved vocational training (VT) plan (such as books and supplies, and with manager approval, tuition and fees) when no other resources are available; Support service payments are authorized in advance of the client beginning the JOBS activity or employment, meaning that they should be issued in time for the client to be able to participate in the planned activities; In approving support service payments, the department must consider lower-cost alternatives. It is not the intent of the department to supplant department funding with other funding that is available in the community. It is also not the

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Page 1: A. Support Services · January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 3 A JOBS-mandatory TANF-related program recipient or non-TANF recipient

FSML – 68A

January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 1

A. Support Services

Intent: The intent of support services is to provide individualized assistance, subject to

the limitations of state funding, that allows clients to participate in case plan

activities, build skills for and reduce barriers to employment, accept job offers and

retain employment after other resources have first been explored and exhausted.

1. Supporting JOBS case plans

Basic needs payments for personal incidentals made during the Pre-TANF

Program are made from TANF funds issued through the support services payment

process. Applicants in the Pre-TANF program may also receive support services

that are needed to complete case plan activities;

Support services are available to support available JOBS program activities, JOBS

Plus subsidized employment and Pre-TANF;

Support services provided for Pre-TANF and TANF JOBS participants are subject

to the guidance provided below.

Specific Requirements; Pre-TANF Program: 461-135-0475

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Transition Services; JOBS: 461-190-0241

FOR INFORMATION ON REQUIREMENTS FOR BASIC NEEDS PAYMENTS, SEE

SECTION D IN THE PRE-TANF PROGRAM (PRT-D.2).

The Department of Human Services (DHS) supports individuals to succeed in attaining

self-sufficiency by providing payments for items that clients may need to be able to

participate in available JOBS activities on their case plans.

These payments can include items such as child care and transportation. They also

may include other payments needed to look for a job (such as interview clothing

when no other resources are available), accept a job offer (such as uniform and

tools), for a teen parent to complete a high school diploma or GED, or costs related

to a district-approved vocational training (VT) plan (such as books and supplies,

and with manager approval, tuition and fees) when no other resources are

available;

Support service payments are authorized in advance of the client beginning the

JOBS activity or employment, meaning that they should be issued in time for the

client to be able to participate in the planned activities;

In approving support service payments, the department must consider lower-cost

alternatives. It is not the intent of the department to supplant department funding

with other funding that is available in the community. It is also not the

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A - 2 Employment and Self-Sufficiency Services A – Support Services January 15, 2013

department’s intent that clients be sent to community organizations seeking their

own support to participate in available JOBS activities. It is the department’s

expectation that case managers and clients will work collaboratively to seek

resources that are reasonably available to the client in order to participate in

activities.

Support services may not be used to pay for the following items:

No support services for exempt individuals;

Housing, utility or other maintenance items;

Nonessential items such as television, cable, Internet, etc.;

Items such as fines, reinstatement fees, restitution, legal fees, court costs or other

costs associated with a penalty;

Purchase of a car, recreational vehicle, motor home, etc.;

No child care for two-parent families (e.g., one parent can provide the care while

the other participates), except for two-parent families where both parents meet the

definition of teen parent (OAR 461-001-0000);

No support services for exempt individuals. With manager approval, exceptions

can be made as determined by the district on a case-by-case basis, as budget

allows;

Pet-related costs including pet deposits, pet fees, kennels, etc.;

ERDC copayments;

Other costs not related to completion of the case plan.

Eligible people

In order to receive a support service payment, a client has to meet both of the following

criteria:

(A) The client has to be one of the following people:

A JOBS-mandatory TANF applicant or recipient:

(a) Participating in the Pre-TANF program;

(b) Participating in available family stability activities such as

addiction, mental health and medical services;

(c) Disqualified for failure to complete substance abuse, mental health

or other treatment who is participating in specific JOBS program

activities.

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FSML – 68A

January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 3

A JOBS-mandatory TANF-related program recipient or non-TANF

recipient who is:

(a) A participant in the SFPSS Program to attending specific JOBS

activities, including family stability activities such as addiction,

mental health and medical services;

(b) A TA-DVS client who is receiving TA-DVS benefits to participate

in available JOBS activities;

(c) A Post-TANF program client who is also participating in specific

JOBS activities for participation hours needed to meet program

requirements;

Note: The Post-TANF program is currently suspended.

(d) A disqualified client if these payments are necessary for the client

to re-engage in the JOBS Program and end their current

disqualification;

(e) Serving an IPV disqualification and is required to and is

participating in specific JOBS activities;

(f) An adult who, due to state time limits, is no longer receiving cash

assistance but whose children remain on assistance and the adult

continues to cooperate with their JOBS case plan.

(B) The client has agreed to participate in an activity as outlined in the case plan. If

the activities listed on the case plan are not agreeable to the client, or if the client

is requesting case plan activities that are outside of what DHS wants or can

provide, case managers should work with the client to find a mutually agreeable

solution. This process is called re-engagement.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

FOR MORE INFORMATION ON RE-ENGAGEMENT, SEE TANF-F.18.

Approval and denial/closure of support service payment requests

Requests for support services:

An eligible person may request a support service by phone, in person, in writing or by

using the Request for Temporary Assistance for Needy Families (TANF) Support Services

and Notice of Decision and Action Taken (DHS 7822) form.

Time frames:

When a client requests a support service payment, DHS has 30 days in which to make an

eligibility decision if the client is receiving ongoing TANF. If the client is in the

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A - 4 Employment and Self-Sufficiency Services A – Support Services January 15, 2013

Pre-TANF program, the application must be processed in time to resolve the problem. In

all other circumstances, the application processing time frame is 30 days. DHS should act

as quickly as possible to either approve or deny a request for a support service payment.

DHS will make adequate and timely support service payments available to clients to

ensure current participation in required activities. Clients will have good cause for not

participating in required activities prior to authorization or receipt of necessary support

service payments.

Pending a request:

There may be circumstances where the branch does not have enough information to

determine whether a client is or is not eligible for a support service payment. In those

instances, it may be necessary to issue the client a Notice of Pending Status (DHS 210)

requesting the specific information or verification that is necessary for the branch to

make a decision.

Approving a payment:

Discussions around needed support services should occur during the case plan

development process. This will provide an opportunity for the worker to discuss what

support the client needs to be successful in completion of their case plan, resources the

client may have available, resources within the community and lower cost alternatives, if

available. Agreed-upon payment should be noted on the case plan.

When approving a request for a support service payment, staff do not need to send a

notice informing the client that payment (including payments to third parties such as

utility companies or landlords) has been approved because approved payments are listed

on the case plan.

Denying a payment:

Staff must issue notices to clients when they deny a request for a support service

payment (use the Notice of Decision and Action Taken (MSC 456) or DHS 7822

form). Note the reason for the denial on the decision notice.

Staff must also issue a notice (use the MSC 456 or DHS 7822) to the client if a

payment (such as transportation or child care costs) that a client receives on an

ongoing basis is stopped (closed) or reduced. The effective date for closing

ongoing support service payments is the day the case plan activities expire or the

day the payment is no longer needed.

If the client and the worker are not able to agree on the type or amount of a support

service payment, the client must be given a denial or closure/reduction notice (use

the MSC 456 or DHS 7822).

If the worker offers the client a support service payment that is different in any

way from the item that the client requested, the client must be given a notice of

denial (use the MSC 456 or DHS 7822). This is true even if the client has accepted

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FSML – 68A

January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 5

the alternative payment that the case manager has offered. The worker should note

the alternate payment agreed upon with the client on the decision notice.

Note: Staff are required to explain this process to clients. Make sure to note in TRACS

when this explanation has been given. With some clients, the process may only

need to be explained one time. In other instances, it will need to be explained

multiple times.

Note: You should use DHS 7822 to convey your decision to the client if the client made

the request for a support service on the DHS 7822.

Example: A client is requesting a JOBS support service payment for car

insurance to go to and from a JOBS activity. Transportation costs

are limited to fuel and public transportation. The case manager

must issue the client a notice of denial. The client has the right to

request a hearing.

Example: A client is requesting a JOBS support service payment for fuel to

go to and from a JOBS activity. The client resides in an urban area

where there is adequate public transportation available, the

school-age children take the bus to school, so the client is not

required to transport them to a child-care facility and fuel is not a

lower-cost alternative. The branch will authorize a bus pass to the

client, but will not pay for fuel. The case manager must issue the

client a notice of denial, whether or not the client accepts the

alternative payment. The client has the right to request a hearing.

DHS may reduce, close or deny all or part of an individual’s request for a support service

payment if any of the following are true:

The client does not meet the definition of an eligible person as set out above;

The individual making the request for the support service payment is disqualified

for noncooperation with their case plan. However, the branch may authorize

support service payments to disqualified clients if these payments are necessary for

the client to re-engage in the JOBS program and end their current disqualification;

The request is not related to the individual’s case plan; or

A lower cost or no-cost alternative is available.

When services are stopped, denied or reduced, the client is eligible for an expedited

hearing.

Example 1: A client is requesting a housing payment so that she can move into

an apartment closer to a job that has been offered to her. Support

service payments for housing costs are not an available support

service. The branch denies the payment request. The branch sends

the client a denial notice.

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A - 6 Employment and Self-Sufficiency Services A – Support Services January 15, 2013

Example 2: A client has been receiving JOBS child care payments for several

months for her two children while she is attending JOBS activities.

The child care is no longer needed. The branch sends a notice to

let the client know that DHS will no longer be paying child care.

Example 3: A client has been receiving JOBS child care payments over the

summer for her two school-aged children while she participates in

JOBS. In September, the children will be returning to school. The

client will still have a child care need, but at a lower amount than

what she currently needs because the children will be in school

much of the day. The branch sends her a notice informing her that

her child care support service amount will be reduced effective

September 1.

Expedited Hearings: 461-025-0315

Application Processing Time Frames; Not Pre-TANF or SNAP: 461-115-0190

Notice Situations; General Information: 461-175-0200

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

FOR MORE INFORMATION ON APPLYING FOR SUPPORT SERVICE PAYMENTS,

SEE TANF SECTION B. FOR MORE INFORMATION ON NOTICES FOR SUPPORT

SERVICE PAYMENTS, SEE TANF SECTION O.

Pre-TANF Program payments

Payments for basic living expenses in the Pre-TANF program are restricted to personal

incidentals and 100 percent of the TANF Payment Standard based on family size (see

OAR 461-135-0475 for more information). When the case manager or branch denies a

request for a basic living expense or support service payment in the Pre-TANF program,

the branch sends the appropriate notice as it would under the same circumstances if the

client were a TANF recipient.

Specific Requirements; Pre-TANF Program: 461-135-0475

Notice Situations; General Information: 461-175-0200

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Verification

DHS may require an individual to provide verification of the need for a support service

payment prior to the approval and issuance of a support service payment. DHS can also

require individuals requesting support service payments to provide verification of the

need and the costs associated with such payments if verification is reasonably available.

If verification is not reasonably available to the family, no verification may be required.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

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January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 7

Child care

Support payments for child care will be provided for single-parent families, as limited by

OAR 461-160-0040 and OAR 461-190-0211, when necessary to enable the individual to

participate in approved JOBS program activities specified in the case plan. Payments for

child care will be made for:

(A) The lesser of the actual rate charged by the care provider or the rate established

in OAR 461-155-0150. The department rate for children in care less than

158 hours in a month is limited by OAR 461-155-0150.

(B) The minimum hours necessary, including meal and commute time, for the

individual to participate in approved JOBS program activities.

(C) Child care should be for actual time spent addressing the barrier. Expected hours

will affect authorized hours on child care billing forms, so this should be closely

monitored to ensure attendance is recorded properly.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Housing and utilities (not covered by support services)

Note: A client who receives a TANF grant is expected to meet their housing and utility

expenses out of the money received each month in the TANF grant. Support

service payments for housing and utilities are not allowed.

Using support service funds for housing in domestic violence situations:

Note: Support service payments are not intended to supplement TA-DVS payments for

housing. JOBS support services for housing and utility costs are not allowed.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Transportation

The department will provide payment for transportation costs incurred in travel to and

from JOBS or other approved activities. Payment is made only for the cost of public

transportation or the cost of fuel for a privately-owned vehicle. Payments for fuel costs

for a privately-owned vehicle are only provided if the individual providing the

transportation has a valid driver’s license and vehicle insurance, and if the following are

true:

No public transportation is available;

Public transportation is available, but the client has a verifiable medical condition

or disability that keeps them from utilizing public transportation and for which no

accommodation is available;

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A - 8 Employment and Self-Sufficiency Services A – Support Services January 15, 2013

Public transportation is available, but it is more costly than the cost of fuel;

Transportation costs for appointments should be charged to medical transportation,

if appropriate.

In considering transportation payments, it is vital that staff evaluate all aspects of the

client’s transportation need and cost-effectiveness for DHS. For example, if DHS’ child

care cost will be higher as a result of requiring a client to ride the bus instead of driving

their own car or getting a ride with another person, staff should consider paying for gas

vouchers or other payments.

DHS will not authorize car repairs. However, there may be other resources available to

the client. For example, there may be shuttle services that can connect a client with

employment or activities in other areas.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Example: A client living in a rural area must travel 30 miles one way to a

JOBS activity. Her father has been allowing her to use his vehicle

to get back and forth to the activity. DHS can pay for the gas

needed to get back and forth. His vehicle now needs a new head

gasket and it will cost approximately $500 to repair. DHS will not

pay for the new part or for the actual repair.

Example: A client requests purchase of a cheap car. They do not want to ride

the bus anymore because it takes too long to get anywhere. DHS

cannot pay for the purchase of a car because support services can

only help with public transportation or the cost of vehicle fuel.

Example: A client requests payment of a fine and ODL reinstatement fees

because their license was suspended for driving without insurance

in order to participate in approved JOBS activities. DHS cannot

use support services to pay for items such as fines, reinstatement

fees, restitution, legal fees, court costs or other cost associated

with a penalty. Public transportation or other transportation

alternatives should be explored.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Other support services

When no other resources are available, DHS can also provide payment for other items

needed to look for work, accept a job offer, allow a teen parent to achieve a high school

diploma or GED, or complete a district-approved vocational training activity. These

items can include, but are not limited to the following:

Interview clothing to look for or accept a job;

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FSML – 68A

January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 9

Reasonable accommodations of a client’s disability to look for or accept a job;

Uniform needed for the offered job;

Grooming needs to look for or accept a job;

Tools needed for the offered job; and

Bonding and licensing needed to accept a job;

Food handler license to accept a job at a restaurant;

GED study book needed for teen parent to take a GED test;

Books and supplies needed to complete a short-term vocational training activity

approved by the district;

Tuition for short-term vocational training activity only with manager approval;

Limited support services for specific barrier removal activities as budget allows;

Support services may be used as determined by the district on a case-by-case basis,

to allow mandatory individuals to participate in activities (i.e., attend treatment), to

address issues related to addiction (DA), medical (MD), mental health (MH),

rehabilitative activities (RA);

Note: This does not include SS.

Other payments needed by mandatory participants that are not otherwise excluded

in rule may be authorized as determined on a case-by-case basis, as budget allows.

Parents as Scholars: 461-190-0199

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

2. Support service payment process

Payments are made by DHS staff designated by the branch or contractor staff designated

by DHS to issue vouchers. All payments except JOBS Plus wage reimbursement and

child care are made using the following methods:

Check entered on JASR to client or dual-payee to client and provider;

A revolving fund check to client or dual-payee to client and provider, and entered

on JASR;

A Negotiable Items –Field Business Review (DHS 219N) form for bus passes.

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A - 10 Employment and Self-Sufficiency Services A – Support Services January 15, 2013

The preferred method is a check issued to the client through overnight JASR, to arrive in

time for the client to meet participation needs. A revolving fund check should be used

only in emergencies.

SEE THE COMPUTER GUIDE, III- B AND III-C FOR INSTRUCTIONS ON CREATING

A JAS SCREEN AND MAKING SUPPORT SERVICES PAYMENTS.

Child care payment process: Child care payments are issued using the JCCB process or a

check to reimburse the client for allowable child care they have already paid. When WO

unsubsidized work hours are the majority of the total case plan hours, child care

payments are issued using the child care authorization no copay process.

SEE THE CHILD CARE CHAPTER FOR DETAILS ON THE PAYMENT PROCESS.

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FSML – 68A Employment and Self-Sufficiency Services B –

January 15, 2013 Job Preparation and Entry Services B - 1

B. Job Preparation and Entry Services

Intent: The intent of job preparation and placement services is to determine which TANF

clients are currently employable, then identify and address issues of employable

clients that limit employment success and place the client in a job for which they

are qualified.

Services: Job Preparation services include ongoing screening and assessment, case

management and Pre-TANF, Life Skills, Job Readiness and Job Search, Basic Education,

Work Experience and Work Supplementation, On-the-Job Training and Short-Term

Training, JOBS Plus and Supported Work.

SEE SELF-SUFFICIENCY AND INTERVENTION SERVICES (SECTION D IN

THIS CHAPTER) FOR CLIENTS DETERMINED NOT CURRENTLY

EMPLOYABLE.

Expectations:

Assume every client is capable of improving their level of self-sufficiency;

Assess each client initially and ongoing for work history, learning, developmental,

mental and physical issues that limit employability;

Use a labor market test (job search) to help determine if the client is currently

employable;

Use client’s best thinking to develop and update case plans;

Waive or modify TANF work requirements that may make it more difficult for the

client to escape from or places them at greater risk of domestic violence;

Broker for special services to accommodate needs identified in assessment;

Establish a realistic short-term job goal before identifying job preparation and

training needs;

Consider requiring the client to complete a labor market survey to support their

request for training;

Use input from other team members, managers and partners to make training

activity decisions;

Expect clients in training activities to participate in job search and other activities

concurrently, as long as they do not interfere with approved training;

Determine if clients not progressing in job preparation services are capable of

progress in those activities. Assess (with partners) for potential disabilities and

modify case plans to add activities more suited to their capabilities;

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Employment and Self-Sufficiency Services B – FSML – 68A

B - 2 Job Preparation and Entry Services January 15, 2013

Allow clients ending TANF or REF due to reasons other than employment to

complete activities in progress when eligibility for those programs ended.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

1. JOBS program entry

Intent: The intent of Program Entry (PE) is to provide an orientation to JOBS services

and supports, rights and responsibilities, determination of the client’s JOBS

status, assessment of family needs and strengths and a mutually developed case

plan to increase self-sufficiency. (This is not available as a contracted activity.)

Expectations:

Provide an orientation (group or individual) for all TANF and REF applicants;

Orientation includes information on JOBS employment, education and training

opportunities; support services; transition support services; Department of Human

Resources (DHS) responsibilities and client rights and responsibilities; exemption

criteria; results of noncooperation; availability of appropriate local child care and

availability of Tribal JOBS programs;

Complete initial assessment and case plan development as described in Sections B,

C and D of the Case Management chapter.

Selection criteria: All clients entering JOBS receive Program Entry services.

Counting hours of participation: PE usually starts and ends the same day. Clients are

given credit for at least one hour of PE participation after the initial case plan is

developed. We may also count time for client assessment, case plan development and

appointments with DHS or partners necessary to prepare for the next activity.

JOBS tracking and data entry: The PE activity is opened for the date the case plan is

developed with the client, attendance is entered for that date, then the activity is closed

the same date. The assessment results, case plan, support services and eligibility

decisions should be entered on TRACS in a timely manner. Any support service

payments needed to begin case plan activities should be issued in a timely manner.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

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FSML – 68A Employment and Self-Sufficiency Services B –

January 15, 2013 Job Preparation and Entry Services B - 3

2. JOBS job search

Intent: The intent of job search activities is to help applicants and clients access job

openings and gain job readiness, job search, job interview and job retention skills

so that they can become employed.

Expectations:

Use initial job search activities for a labor market assessment of job readiness.

This is the first activity for potentially employable TANF applicants;

Initial job search must begin before eligibility is determined and end within eight

consecutive weeks after the date of request;

Help clients identify a realistic job goal and record it in their case plan;

Explain to clients that they will be expected to accept any offer of a position for

which they are qualified;

Continually evaluate the results of the client’s job search to assess their readiness

for work;

At a minimum, reassess clients performing consecutive weeks of unsuccessful job

search to determine their readiness to work, potential barriers to work and need for

case plan changes.

Specific Requirements; Pre-TANF Program: 461-135-0475

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Type of service: Job search and readiness activities include:

Assigned job search contacts, which may also include requirements for numbers of

applications filed and specific employers contacted, determined by the activity and

the district plan;

Initial job search for TANF/REF applicants of at least 10 employer contacts per

week during the application period (unless DHS determines a particular day is not

appropriate for job search) and job search preparation activities;

Individual or group review of results of job search and staff followup with

employers listed as contacted;

Activities intended to increase job readiness, interviewing skills, realistic job goal

setting, positive work attitudes, positive resume impact and job retention skills;

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Limited support payments may be provided to enable the client to participate in

this activity.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Selection criteria: Clients appropriate for job search and readiness services include TANF

applicants entering case management services, unless current evidence exists that they are

unable to work.

Applicants who are parents under age 20 without a diploma or GED, students in

post secondary education or vocational training at least 12 hours per week, and

those in Mental Health (MH) or alcohol and drug (A&D) treatment where job

search would interfere with treatment progress, may be selected for activities other

than job search.

Counting hours of participation: It is expected that classroom attendance in job search

activities be reported by the service provider and all nonclassroom attendance, such as

interviews, applications, etc., be reported by the client using the Job Search Verification

(DHS 475) form per local district procedure. Attendance must be documented in writing

and maintained in the client’s DHS or contractor case file or in a central file and include:

A daily itemization of actual hours of participation (for example, two hours of

class time and two hours of job search on Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Name of the service provider for classroom activities or employer information per

DHS 475 for nonclassroom activities;

Name and phone number of person verifying attendance hours for classroom

activities.

JOBS tracking and data entry: Job search is entered on the JO activity for TANF

applicants and ongoing recipients. Attendance is entered from provider reports per district

procedure, in a timely manner. Determinations of the client’s readiness to work, progress

in job search and job readiness activities and case plan modifications must be narrated in

TRACS. Good cause determinations must be done immediately for noncooperation, and

recorded in TRACS.

3. JOBS life skills

Intent: The intent of life skills activities is to help clients develop skills and attitudes that

are part of the standard expectations for the workplace and for successful

employment. (This activity is not currently available as a contracted activity.)

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Clients may participate in life skills activities in conjunction with job search and other

activities, or may participate in life skills as their only activity, if they are not ready for

other services. Client progress in life skills is continually evaluated to see if they are

ready to participate in job search and other services, and to see if case plan modifications

are needed to develop skills.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Type of service: Life skills services may include group and individual activities that

develop good work place skills, habits and behavior; improve communication skills;

increase employment retention; and assist with other issues involving work such as

budgeting, dealing with co-workers, child care and transportation arrangements and using

local resources.

Selection criteria: Clients appropriate for life skills activities are those needing workplace

skill development based on the results of assessment, in order to become employed

and/or stay employed and to increase self-sufficiency. This includes clients who are ready

to do job search in conjunction with life skills, clients not ready for job search who may

temporarily do life skills and intervention activities only, employed clients needing skills

for job retention and teens needing a framework for good decision-making skills.

Counting hours of participation: There is no current attendance tracking requirement for

life skill activities.

JOBS tracking and data entry: The LS activity code is not currently available.

4. JOBS basic education and English as a Second Language (ESL)

Intent: Basic Education services are intended to increase functional literacy and adequate

English skills to enable clients to participate in further employment and training

activities and gain and retain employment. (This activity is not currently available

as a contracted activity.)

Basic Education/ESL services are accessed through existing adult education

services available to the community or through contracts for specialized services,

depending on the district plan;

Clients may participate in Basic Education/ESL activities concurrent with

employment preparation and self-sufficiency activities;

Clients accept offers of employment while in Basic Education/ESL; this activity

can continue, scheduled around work hours, in the Retention case plan if needed;

This does not include GED services. Those are considered activities related to the

High School/GED (HS) component.

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Type of service: Basic Skill services include ESL and adult basic education services

offered by local community colleges, literacy advocate and mentoring groups and other

organizations. Group and individualized instruction is available. Skill level testing is

available, and some programs are geared to special populations (teen parents, teen

dropouts, learning disabled, etc.) and integrate basic education and life skills in their

curriculum.

Selection criteria: Clients appropriate for Basic Education services are those who are

unable to meet their employment, retention or self-sufficiency goal without increasing

their English language, reading, writing or math skills to the basic literacy level. This

includes clients who score below basic literacy level (8.9 grade level) on standardized

tests, do not have a GED or high school diploma, are unable to maintain a job or increase

earnings due to deficient basic skills, or are unable to balance household budgets, access

resources, help children with homework, etc., due to basic skill deficiencies.

Education Requirements for Teen Parents; JOBS: 461-190-0171

Basic Education for Nonteens; JOBS: 461-190-0181

SEE THE TEEN PARENT SECTION (SECTION F OF THIS CHAPTER) FOR

EDUCATION REQUIREMENT FOR TEEN PARENTS UNDER AGE 20.

Counting hours of participation: There is no current attendance tracking requirement for

adult basic education and English as a Second Language activities.

JOBS tracking and data entry: The AB activity code is not currently available.

5. JOBS Parents as Scholars (PAS)

Expectations:

Intent: The intent of Parents as Scholars (PAS) is to help support TANF clients who are

or will be undergraduates in beginning or continuing a two- or four-year degree

program.

The number of parents in PAS at any time may not exceed one percent of the TANF

households on January 1 of that calendar year.

PAS is administered at the state level. The Central Office JOBS Unit will:

Accept applications;

Select participants;

Ensure that applicants are applying for or receiving TANF at the time of selection;

Transition DCI participants to PAS on October 1, 2008;

Notify a PAS applicant when:

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- The applicant is not approved for PAS;

- The applicant is placed on a waiting list for PAS;

- The applicant is approved for PAS.

Notify the applicant’s worker and the district PAS point person when an

application has been received and the PAS status of the applicant (approved, not

approved or wait listed);

On January 1 of each calendar year, determine the number of PAS slots available

statewide based on one percent of the number of TANF households receiving

TANF on January 1 of that year;

Ensure that the number of parents in PAS at any time does not exceed the number

of PAS slots available;

Maintain a PAS wait list as necessary.

Branch offices with PAS participants:

Carry the TANF case and determine initial and ongoing TANF eligibility;

Inform TANF applicants and recipients about PAS and the opportunity to apply

for PAS;

Make PAS applications available in both the branch offices and contractor

locations;

When notified by Central Office that a PAS application has been approved, notify

the PAS applicant of the approval and the ongoing requirements the PAS

participant must meet, create a new PDP with a PS step and code the case PS;

Issue support services, including transportation and child care, as needed

according to the individual needs of the PAS participant;

Offer PAS applicants and recipients the opportunity to take an alcohol and drug,

mental health, learning needs, domestic violence and physical health screening

during the Pre-TANF period and at any time during the life of the TANF case

when indicators of an issue arise;

Track and enter attendance during the first 12 months a participant is in PAS. The

PAS participants should self-report attendance and homework time using the

Education or Training Attendance Report (DHS 7861). The PAS participant

should fill the form out weekly but may turn it in to their local branch office

monthly;

Ensure that PAS participants provide documentation of satisfactory progress as

defined by the school. This documentation must be provided quarterly or after

each academic term or semester at the school;

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Ensure that PAS participants provide the department proof of full-time enrollment

in school prior to the beginning of each term or semester;

Notify the Central Office JOBS Unit when the PAS participant does not provide

documentation of satisfactory progress or is not making satisfactory progress as

defined by the school;

Notify the Central Office JOBS Unit when the PAS participant is no longer

attending school;

Notify the Central Office JOBS Unit any time a PAS participant becomes

ineligible for TANF;

Offer re-engagement and determine good cause. Notify Central Office when good

cause is not found and re-engagement is unsuccessful.

Type of service:

A participant may remain in PAS for the length of time required by the participant to

complete their two- or four-year degree. Generally, a two-year degree may be completed

within two years and a four-year degree within four years. However, there may be

circumstances in which a participant requires more than the usual length of time to

complete their degree.

A participant in PAS receives the following:

TANF cash assistance;

JOBS support services such as transportation and day care costs.

Note: “No other funding available” means that the PAS participant does not have

access to grants, loans or other funds that will allow them to fully pay the cost of

books and supplies. If a PAS participant does have access to such funds, however,

the PAS participant must use the funds to pay for the school-related needs for

which the funds are intended, including for books and supplies. If the PAS

participant does not have access to grants or loans or other funds that will allow

them to fully pay for books and supplies, the PAS participant will not be required

to pursue additional grants or loans prior to the department paying for up to

$100 per term or semester when the conditions above are met.

DHS cannot pay for a PAS participant’s tuition or fees associated with enrollment at an

educational institution.

Applying for PAS: This activity is not currently accepting new applications.

The PAS application must include:

Documentation that the PAS applicant is an undergraduate who has been accepted

for full-time attendance into or is enrolled full-time at an educational institution;

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Information that demonstrates that completion of the applicant’s educational

program is likely to result in employment that provides the wages and benefits

needed for the applicant to support the applicant’s family without TANF.

If a PAS applicant does not include the information above or the PAS application is

otherwise incomplete, the applicant will be sent the Parents as Scholars (PAS)

(DHS 7797) notifying the applicant that they are not approved for PAS because the

application was incomplete but that they may reapply for PAS.

Although the PAS application requires that an applicant list a field of study, a PAS

participant is not required to remain in that field of study and may choose to change their

field of study while in PAS.

A TANF applicant or recipient who is applying for PAS and who is currently taking

classes toward their two- or four-year degree should be given two weeks to apply for

PAS and have a determination from the Central Office JOBS unit of PAS status before

they are required to participate in JOBS activities that interfere with their classes. This

remains true regardless of whether the PAS applicant is JOBS mandatory. During this

two-week time period, a TANF applicant or recipient who is applying for PAS and who

is currently taking classes toward their two- or four-year degree may be required to

participate in JOBS activities that do not interfere with their classes.

A TANF applicant who is applying for PAS is not required to remain in Pre-TANF for

any period longer than the time determined necessary and beneficial to the applicant.

Specific requirements; Pre-TANF Program: 461-135-0475

PAS wait list

Once the maximum number of PAS slots has been filled, a PAS wait list will be created.

Applicants will be added to the wait list in the order of the date and time the completed

application is received by the Central Office JOBS Unit. The Central Office JOBS Unit

will notify the applicant as well as the applicant’s worker and/or the district’s PAS

pointperson that the applicant has been added to the wait list.

A PAS applicant who is on the wait list and who is JOBS mandatory is required to

participate in appropriate JOBS activities until a PAS slot becomes available. The PAS

applicant’s worker and/or the district PAS pointperson should work with the PAS

applicant to ensure that, whenever possible, JOBS activities do not interfere with the PAS

applicant’s classes.

When an opening in PAS becomes available, the Central Office JOBS Unit will notify

the next applicant on the waiting list. The Central Office JOBS Unit will also notify the

applicant’s worker and/or the district’s PAS pointperson that a slot has become available.

Once each year, the Central Office JOBS Unit will ask each PAS applicant on the wait

list whether they would like their name removed from the wait list. The names of any

PAS applicants who wish their names to be removed will be removed. The name of any

PAS applicant who does not respond will not be removed.

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PAS selection criteria

To participate in PAS, a parent must be:

Applying for or receiving TANF; and

An undergraduate beginning or continuing a two- or four-year degree program;

and

Accepted for full-time attendance into or enrolled full time at an educational

institution; and

Able to show as part of their application for PAS that completion of their

educational program is likely to result in employment that provides the wages and

benefits necessary for the applicant to support their family without TANF.

The educational institution must be a post-secondary school approved or accredited by

the Northwest Commission on Colleges and Universities (http://www.nwccu.org/), by its

regional equivalent, or by the appropriate official, department or agency of the state or

nation in which the institution is located and that is a:

Four-year college or university;

Junior college or community college;

Technical, professional or career school.

A PAS participant may attend an educational institution in Oregon or in another state via

distance learning as long as the educational institution the participant is accepted for full-

time attendance into or enrolled full time at meets the requirements of

OAR 461-190-0199.

The Central Office JOBS Unit will make sure that the school a PAS participant is

attending or will be attending meets the requirements of OAR 461-190-0199.

Requirements for PAS participants:

Once selected, a PAS participant must:

Stay eligible for TANF. If the participant becomes ineligible for TANF, they

cannot be in PAS;

Give documentation of satisfactory progress as defined by the school to their case

manager and/or to the district PAS pointperson. This documentation must be

provided quarterly or after completion of each academic term or semester at the

school. The documentation may be grades or other information from the school

and may be provided electronically.

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Submit to the department proof of full-time enrollment in school prior to the

beginning of each term or semester;

During each academic term other than summer terms, attend classes full time as

defined by the school unless there is good cause to limit attendance to less than full

time. During summer terms, attend classes full time or participate in work

experience related to the participant’s field of study, unless there is good cause. If

there is not a work experience related to the participant’s field of study available,

participate in another appropriate work experience;

For PAS participants in their first 12 months of PAS participation, report

attendance and study time to their Self-Sufficiency worker no less frequently than

once per month. (The Education or Training Attendance Report (DHS 7861) can

be used for this.)

A PAS participant taking online classes may verify attendance and study time by

doing one of the following:

- Emailing or a faxing a copy of the completed DHS 7861 to an appropriate

official at the school who may then fax or email a response verifying

attendance and study time. The verification must include the official’s

name, title and contact information. The PAS participant then must provide

the DHS 7861 and the verification to their Self-Sufficiency worker;

- Providing a computer printout showing time spent online for school

activities. The printout must include the school official’s name, title and

contact information. The PAS participant then must provide the printout to

their Self-Sufficiency worker.

During any months of PAS participation after the first 12 months, the PAS

participant may self-report attendance and study time.

Upon completion of the last academic term of the participant’s educational

program, engage in work preparation activities if appropriate and if the participant

is not already accessing such services through another provider such as their

college or university. Work preparation activities may include resume preparation,

job search, interviews, work experience and other activities related to job

placement.

Ending PAS

PAS must be ended when:

The PAS participant completes their two- or four-year degree program;

The PAS participant becomes ineligible for TANF;

The PAS participant does not provide documentation of satisfactory progress as

defined by the school or is not making satisfactory academic progress as defined

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by the school, the re-engagement process ends unsuccessfully and no good cause is

found.

The PAS participant does not submit to the department proof of full-time

enrollment in school prior to the beginning of each term or semester, the re-

engagement process ends unsuccessfully and no good cause is found;

For terms other than summer term, the PAS participant does not attend classes full

time as defined by the school, the re-engagement process ends unsuccessfully and

no good cause is found. During summer terms, the PAS participant does not attend

classes full time or participate in work experience related to the participants’ field

of study, the re-engagement process ends unsuccessfully and no good cause is

found;

A PAS participant in their first 12 months of PAS participation does not report

attendance and study time to their Self-Sufficiency worker once per month using

the DHS 7861, the re-engagement process ends unsuccessfully and no good cause

is found.

Good Cause; Employment Programs: 461-130-0327

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Re-engagement; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0231

JOBS tracking and data entry: During the first 12 months of PAS participation, clients

report attendance and study time no less frequently than once per month using the

Education or Training Attendance Report (DHS 7861). During any months after the first

12 months, clients are not required to report attendance and study time.

Count class “seat” time and lab time. Count supervised homework time and count one

hour of unsupervised homework time for each hour of class “seat” time.

Code participants in PAS with the “PS” activity code.

PAS is appropriate for clients in a two- or four-year degree program and who are enrolled

in an educational institution pursuant to OAR 461-190-0199. The number of PAS slots

available statewide is based on the number of households receiving TANF on January 1

of each calendar year. PAS is a countable activity for the first 12 months a participant is

in PAS.

Parents as Scholars: 461-190-0199

6. JOBS job skills training

Intent: The intent of job skills training is to provide short-term classroom training in

vocational and technical skills, or equivalent knowledge and abilities in a specific

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job area, for clients unable to meet their short-term employment goal without this

training. (This is not currently available as a contracted activity.)

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Expectations:

Consider the minimum training required to enable the client to reach their short-

term job goal; usually six months or less, and not more than 12 months;

Consider other concurrent activities for clients in training, including job search, as

long as they do not interfere with training.

Type of service: Job skills training services include training offered by local employers,

and technical trainings offered by local WIAs and community colleges in collaboration

with employers. They may include training offered by private training providers.

Examples include word processing, electronics assembly, production, CNA, entry level

office occupations and other workforce development classes.

Selection criteria: Clients appropriate for job skills training are those who have a realistic

short-term job goal, who have participated in enough job search activities to complete a

labor market test and for whom the results of assessment and the labor market test show

training is needed for them to meet their short-term job goal. This service is also

appropriate for employed clients needing skills to enhance wages and benefits.

Counting hours of participation: There is no current attendance tracking requirement for

job skills training activities.

JOBS tracking and data entry: The JS activity code is not currently available.

Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151

7. JOBS On-the-Job Training (OJT)

Intent: The intent of on-the-job training (OJT) is to provide paid work experience and

training for a specified period of time and is for clients who are unable to meet

their short-term employment goal without this training. (This is not currently

available as a contracted activity.)

Expectations:

Limit OJT placements to six consecutive months;

The Office of Vocational Rehabilitation Services (OVRS), Workforce Investment

Act (WIA) and other agencies may sponsor OJT activities and pay a wage subsidy

to the employer;

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OJT participants will not be placed in any positions that displace current

employees or positions, impair existing contracts or collective bargaining

agreements, infringe on promotional opportunities for existing employees, violate

health or safety standards, include duties not reasonable or customary for that

occupation, or offer fewer benefits than those received by employees in similar

positions.

Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163

WIA WAGES MAY BE COUNTED AS INCOME. SEE OAR 461-145-0300.

Type of service: OJT services include contracts with employers usually negotiated by

WIA agencies, to provide worksite training for specific periods of time (usually up to six

months). Participants receive training as specified in the OJT contract, while receiving an

entry-level wage. Participants are temporary employees, and there is usually no

expectation that the employer will hire them permanently after training.

Selection criteria: Clients appropriate for on-the-job training are those who have a

realistic short-term job goal, who have participated in enough job search activities to

complete a labor market test, and for whom the results of assessment and the labor

market test show that paid job site training and an employer subsidy is needed for them to

access training to meet their short-term job goal.

Counting hours of participation: There is no current attendance tracking requirement for

on-the-job training activities. It is expected that related paid hours are recorded for WO

working parents. They will be reported to DHS or contractor by the client from

employer-produced documents, such as pay stubs, or employer reimbursement forms.

Paid work hours and appropriate training time recorded as attendance must be

documented in writing and maintained in the client’s DHS or contractor case file or in a

central file and include:

At least a weekly itemization of actual paid work hours (for example, 30 hours

paid for the month of June);

Client’s name;

Name of employer.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

8. JOBS microenterprise

Intent: The intent of the microenterprise component is to support clients in self-

employment. (This is not currently available.)

“Microenterprise” means a small business that has fewer than five employees and

capital needs no greater than $35,000. Typical microenterprises include child

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care, arts and crafts and business and personal services such as computer repair or

hair care. It is a subset of self-employment.

Expectations:

A client must have a plan for their business that has been approved by a third party

expert entity. A “third party expert entity” includes a member agency of the

Oregon Microenterprise Network (OMEN), the Small Business Administration,

the Service Corps of Retired Executives (SCORE) or other entity approved by the

department;

A client must provide their case manager with documentation that a third-party

expert entity has approved their business plan. The approved business plan must

include provisions for review of the client’s microenterprise progress by the

approving third-party expert entity.

Any cost to the client of having a business plan prepared or approved is considered

a business expense and is an allowable deduction from the client’s gross income;

A client in the microenterprise component must participate for the number of

hours required by the JOBS program or in a combination of the microenterprise

component and other appropriate JOBS activities for the number of hours required

by the JOBS program;

A client in the microenterprise component may participate in a number of

business-related activities to support their microenterprise. Examples of business-

related activities that would support a client’s microenterprise include designing

and creating products, making sales calls, taking classes to increase business skills,

etc.;

A client in the microenterprise component must provide an income statement

semi-annually to the department. This income statement must be prepared by a

certified public accountant, bookkeeping firm or other entity approved by the

department, according to generally accepted accounting principles and

OAR 461-145-0920. “Other entity approved by the Department” includes OMEN,

SBA and SCORE.

Any cost to the client of having an income statement prepared is considered a

business expense and is an allowable deduction from the client’s gross income.

A client in the microenterprise component does not need to report self-

employment income on the Self-Employment Income (DHS 859B) form.

Selection criteria: A client may participate in the microenterprise component if the client

is self-employed pursuant to OAR 461-145-0910(2) and provides documentation of

approval of their current business plan by a third-party expert entity.

Counting hours of participation: The MI activity code is not currently available.

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JOBS tracking and data entry: The MI activity code is not currently available.

Microenterprise Component: 461-190-0197

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

9. JOBS vocational training

Intent: The intent of vocational training (VT) is to provide JOBS participants with access

to specific vocational training that will lead to employment or a vocational

certificate.

Expectations:

Case managers will complete the required vocational training packet, which entails

the following requirements:

- Client contacts case manager to request a vocational training opportunity;

- Case manager gives the client the TANF Vocational Training (VT) Packet

(DHS 7786) and the My Self Assessment (DHS 7823) forms (unless there is

a current copy in client file), and explains the requirements. Case manager

will review the DHS 7823 with the client and focus on housing, stability,

education, work experience and barriers;

- Client returns the completed vocational training (VT) packet to the case

manager. Case manager and client review the information;

- Case manager reviews the DHS 7786 and prints TRACS attendance and

relevant narration to bring to the VT approval process;

- Case manager will sign client up for the next VT approval process

appointment and give client a JOBS appointment notice, and bring

completed VT packet and supporting documents to the approval process

appointment;

- If the packet is incomplete, the appointment cannot be scheduled;

- VT branch approval process must include: Branch leadership, case

manager and client;

- If VT is approved, case manager will set up an appointment time to

develop a new PDP with the client. Support services authorized by the

approval process should be treated like any other JOBS activity with a case

plan, as should attendance, good cause and the re-engagement process.

Vocational training will focus on careers with a high-demand/high-wage outcome,

or that will provide a wage that can support the participant’s family. High-

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wage/high-demand jobs can be accessed at

http://www.qualityinfo.org/olmisj/ChartView;

- High-wage occupations

Occupations paying more than the all-industry, all-ownership median wage

for statewide or a particular region;

- High-demand occupations

Occupations having more than the median number of total (growth plus

replacement) openings for statewide or a particular region.

All applications for VT will be presented through a VT approval process before a

determination will be made;

In the final months of the VT activity, the training activity could be combined with

other work-attached activities (such as work experience) related to the area of

training.

Type of service: VT is a core JOBS activity countable towards federal work participation

rate requirements. A participant may remain in VT for two to four months, and no more

than six months, while completing an approved VT program.

A participant in VT can get TANF cash assistance. If authorized under

OAR 461-190-0211 and subject to a case-by-case determination by the district

considering available funding and slots, the participant may also get support services

through the JOBS program such as transportation, day care, and other costs for books,

supplies, tools, etc. With manager approval, support services for tuition and fees may also

be available to the participant.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Selection criteria:

Applicants for VT must be enrolled or accepted for enrollment in an organized

educational program directly related to preparation for employment. VT must

result in either a job offer or a certificate;

Applicants must have demonstrated an ability to participate in JOBS activities;

Applicants must complete the DHS 7786 packet and participate in the VT branch

approval process;

Work verification attendance documentation requirements can be met;

District VT slots are available;

Participation in VT is approved through a local district approval process that

includes branch leadership, the case manager and the client.

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B - 18 Job Preparation and Entry Services January 15, 2013

Counting hours of participation:

Vocational training may include course work and unsupervised study time (up to one

hour for each class hour) as reported by the educational provider on the Education or

Training Attendance Report (DHS 7861) form. Attendance must be documented in

writing and maintained in the client’s DHS or contractor case file or in a central file and

include:

A weekly itemization of school participation (for example, 20 hours of class time

and homework for the week beginning Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Actual hours of class time, unsupervised homework and other countable

educational activities;

Name of the school;

Name and phone number of person verifying attendance hours.

JOBS tracking and data entry: The VT code is used to track attendance.

10. JOBS sheltered/supported work

Intent: The intent of the supported work activity is to provide more structured staff

support, skill training, intervention and counseling for clients needing this level of

employment preparation services.

Type of service: Supported work services include sheltered work and training activities

such as those offered by Goodwill Industries and others, depending on the district JOBS

plan. Some services also offer basic skill instruction, job placement and job retention and

follow up services. Support payments may be provided to enable the client to participate.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Selection criteria: Clients appropriate for supported work services include those who are

not progressing in regular services and who show the need for a more structured program

by behavior, testing, or the results of medical or psychological reports that indicate the

presence of significant disabilities. Supported work may be the client’s initial self-

sufficiency activity after an initial labor market test, or may begin after lack of progress

in regular services.

Counting hours of participation: Sheltered/supported work clients are subject to a

maximum number of monthly hours as determined by the Fair Labor Standards Act

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(FLSA). It is expected that work hours for sheltered/supported work will be reported to

DHS or contractor by the worksite employer from employer-produced documents, such

as time sheets. Work hours recorded as attendance must be documented in writing and

maintained in the client’s DHS or contractor case file or in a central file and include:

At least a weekly itemization of actual work hours (for example, 30 hours worked

for the week beginning on Monday, June 1);

Client’s name;

Name of worksite;

Name and phone number of person verifying work hours.

JOBS tracking and data entry: Attendance reported by the provider is entered on the SW

activity in a timely manner. Determinations of the client’s readiness for work, progress in

activities and case plan modifications must be narrated in TRACS. Good cause

determinations for lack of progress or cooperation must be done immediately and

recorded in TRACS.

11. JOBS work experience

Intent: The intent of work experience services is to enhance employability through

unpaid, short-term experience at a job site that increases good work habits and

basic skills.

Expectations:

Consider work experience for the minimum hours and duration required to enable

the client to reach their short-term job goal;

Begin work experience placements with a client orientation to goals, duties and

expectations;

Ensure the work experience services include regular communication and follow up

with the site staff and client to assess progress toward goals of the placement;

Do not place work experience participants in any positions that displace current

employees or positions, impair existing contracts or collective bargaining

agreements, infringe on promotional opportunities for existing employees, violate

any health or safety standards, include duties not reasonable or customary for that

occupation or offer fewer benefits than those received by employees in similar

positions.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

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B - 20 Job Preparation and Entry Services January 15, 2013

Selection criteria: Clients appropriate for work experience are those who have completed

a labor market test and have no recent work experience, or lack the work experience that

would enable them to reach their short-term job goal. Also appropriate are clients whose

work history or current assessment shows a need for developing positive workplace skills

in a structured setting.

Type of service: Work experience services include placements in public and private

nonprofit agencies and private for-profit businesses. Client duties are similar to those of

volunteers, with an emphasis on close client supervision and mentoring. Placement goals

and the actual duties are developed with the client, DHS, partners and site staff.

Frequently these services are managed by a local WIA or volunteer placement agency,

which develops available sites, orients clients and providers and provides follow-up

monitoring of the placement. Support payments may be provided to enable the client to

participate.

Counting hours of participation: Work experience clients are subject to a maximum

number of monthly hours as determined by the Fair Labor Standards Act (FLSA). It is

expected that work hours for work experience will be reported to DHS or contractor by

the worksite employer from employer-produced documents, such as time sheets. Work

hours recorded as attendance must be documented in writing and maintained in the

client’s DHS or contractor case file or in a central file and include:

At least a weekly itemization of actual work hours (for example, 30 hours worked

for the week beginning on Monday, June 1);

Client’s name;

Name of worksite;

Name and phone number of person verifying work hours.

JOBS tracking and data entry: Attendance reported by the provider is entered on the WE

activity in a timely manner. Determinations of the client’s readiness for work, progress in

activities, and case plan modifications must be narrated in TRACS. Good cause

determinations for lack of progress or noncooperation must be done immediately and

recorded in TRACS.

12. Community services program

Intent: The intent of the community services program is to enhance employability

through unpaid, short-term experience at a job site that increases good work

habits and basic skills. This activity differs from work experience in that work

must be performed for the direct benefit of the community. (This is not currently

available as a contracted activity.)

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Expectations:

Consider community services program for the minimum hours and duration

required to enable the client to reach their short-term job goal, up to a maximum of

nine consecutive months;

Begin community services program placements with a client orientation to goals,

duties and expectations;

Ensure the community services program include regular communication and

followup with the site staff and client, to assess progress toward goals of the

placement;

Do not place community service program participants in any positions that

displace current employees or position, impair existing contracts or collective

bargaining agreements, infringe on promotional opportunities for existing

employees, violate any health or safety standards, include duties not reasonable or

customary for that occupation or offer fewer benefits than those received by

employees in similar positions.

Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Selection criteria: Clients appropriate for the community services program have

completed a labor market test and have no recent work experience, or lack the work

experience that would enable them to reach their short-term job goal. Also appropriate

are clients whose work history or current assessment shows a need for developing

positive workplace skills in a structured setting.

Type of service: Community services programs include placements in public and private

nonprofit agencies in such fields as health, social service, environmental protection,

education, welfare, recreation, public facilities and safety and child care. Client duties are

similar to those of volunteers, with an emphasis on close client supervision and

mentoring. Placement goals and the actual duties are developed with the client, DHS,

partners and site staff. Frequently these services are managed by a local WIA or

volunteer placement agency, which develops available sites, orients clients and providers

and provides followup monitoring of the placement.

Counting hours of participation: There is no current attendance tracking requirement for

community services activities. Community services program clients are subject to a

maximum number of monthly hours as determined by the Fair Labor Standards Act

(FLSA). It is expected that work hours for community services program will be reported

to DHS or contractor by the worksite employer from employer-produced documents,

such as time sheets. Work hours recorded as attendance must be documented in writing

and maintained in the client’s DHS or contractor case file or in a central file and include:

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B - 22 Job Preparation and Entry Services January 15, 2013

At least a weekly itemization of actual work hours (for example, 30 hours worked

for the week beginning on Monday, June 1);

Client’s name;

Name of worksite;

Name and phone number of person verifying work hours.

JOBS tracking and data entry: The CP activity code is not currently available. When

appropriate, attendance reported by the provider is entered on the WE activity in a timely

manner. Determinations of the client’s readiness for work, progress in activities, and case

plan modifications must be narrated in TRACS. Good cause determinations for lack of

progress or noncooperation must be done immediately and recorded in TRACS.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

13. Providing child care for community services program participants

Intent: The intent of this activity is to provide free child care services for clients enrolled

in the community services program. Care of the client’s own children is not

allowed. (This is not currently available as a contracted activity.)

Expectations:

Consider the appropriateness and the safety of the child when approving a client to

provide child care;

Consider the long-term self-sufficiency gains of the client providing the child care.

Selection criteria: Clients providing child care must:

Be 18 years or older and in such physical and mental health as will not adversely

affect their ability to care for a child in care;

Be registered or certified with CCD, if required by law;

Meet DHS health and safety minimum standards;

Supervise children in care at all times;

Report suspected child abuse to a DHS Child Protective Services office or a law

enforcement agency;

Prevent people who may behave in a way that may harm children from having

access to their children at all times;

Allow parents immediate access to their children at all times.

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Type of services: Providing child care in this activity is limited to the children of

community services program participants.

Counting hours of participation: There is no current attendance tracking requirement for

providing child care for community services program participants. Consider whether the

activities meet the definition of WE. Clients providing child care are subject to a

maximum number of monthly hours as determined by the Fair Labor Standards Act

(FLSA). It is expected that work hours for work experience will be reported to DHS or

contractor by the client. Hours of child care provided recorded as attendance must be

documented in wiring and maintained in the client’s DHS or contract case file or in a

central file and include:

At least a weekly itemization of actual work hours (for example: 30 hours worked

for the week beginning on Monday, June 1);

Client’s name;

Name and phone number of person verifying work hours.

JOBS tracking and data entry: The CF activity code is not currently available. When

appropriate, attendance reported is entered on the WE activity in a timely manner.

Determinations of the client’s ability to meet the above standards must be narrated in

TRACS. Good cause determination for lack of progress of noncooperation must be done

immediately and recorded in TRACS.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

14. JOBS Plus for TANF clients

Intent: The intent of JOBS Plus services is to enhance employability for clients unlikely

to be hired at their current skill level for their short-term job goal. JOBS plus

provides an incentive to clients and employers by converting SNAP, TANF or UI

benefits into wages.

Expectations:

Limit JOBS Plus placements to no more than six consecutive months a year per

client;

The district JOBS Plus contact will develop an agreement for each client, stating

the job, wage and hours offered;

Make sure clients understand the wage supplement, tax liability payments and the

Individual Education Account;

Consider JOBS Plus for adults in the TANF benefit group if they are not excluded

from JOBS participation;

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Consider TANF clients eligible for JOBS Plus if the eligibility group’s countable

income does not exceed the SNAP countable income limit for their group size;

Consider JOBS Plus eligibility when a TANF participant experiences changes in

deprivation that make them ineligible for TANF;

Consider JOBS Plus for unemployed noncaretaker parents of TANF children.

Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Eligibility of Clients: 461-190-0406

Participation of Employers: 461-190-0411

Supplemental Payments; JOBS: 461-190-0416

JOBS Plus placements must not require the participant to work over 40 hours per week,

must not displace regular employees or positions, must not pay below the Oregon

minimum wage, must offer Workers’ Compensation and must offer the same benefits

given to other temporary employees, including paid leave time and group health

insurance.

Participants may be required to complete one day of job search each week after their

fourth month of placement; the employer treats this as paid time.

The participant may end a JOBS Plus worksite assignment if they contact DHS with a

request to end after two weeks. They may end up to two assignments, with the third and

subsequent requests subjected to good cause determination and possible disqualification

if they do not cooperate. JOBS Plus employers may end the worksite assignment by

contacting DHS with a request. DHS will end the worksite assignment whenever the

employer or assignment is found to be in violation of the agreement or at the end of the

month prior to the month a member of the filing group begins serving a SNAP program

disqualification.

Good Cause; Employment Programs: 461-130-0327

Termination of work-site agreement: 461-190-0426

Employers cannot be required to accept JOBS Plus participants. DHS may not assign

JOBS Plus participants to employers who have exhibited a pattern of unreasonably

ending assignments prior to completion of training, or unwillingness to provide adequate

training or comply with other requirements. Employers may not have more than

10 percent of their total employees as JOBS Plus participants, unless only one participant

puts them over this limit or the limit is waived by an assistant director of DHS or their

designee.

Private employers have first priority for assignment of JOBS Plus participants; public

employers may be assigned participants only when no appropriate positions exist with

private employers.

Participation of Employers: 461-190-0411

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Employers must maintain comparable levels of health, safety and working conditions for

JOBS Plus participants; provide on-the-job training sufficient to allow the participant to

perform their duties; provide a mentor to orient the JOBS Plus participant to help the

participant be successful in the workplace; and repay reimbursements if they violate any

JOBS Plus program rules.

Selection criteria: Clients appropriate for JOBS Plus include clients who have completed

an assessment and a labor market test of at least 30 days, have successfully completed

Supported Work or Work Experience and are determined to be unlikely to gain additional

work skills and become employed without the type of wage enhancement and

training/mentoring agreement offered by this service.

Type of service: JOBS Plus services include paid work experience and mentoring,

payment of at least minimum wage for the hours worked, and contribution of $1 per hour

worked to an Individual Education Account (IEA) after 30 days of worksite participation.

The participant can use the account after they have completed JOBS Plus and held a full-

time, unsubsidized job for at least 30 days. Participants receive child care benefits for

work hours, plus other support services necessary for participation.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Client’s Individual Education Accounts: 461-190-0407

JOBS Plus employers are reimbursed from the JOBS Plus Program Special Fund for up

to 40 hours per week for wages paid to a participant at a rate not exceeding the state

minimum wage, plus the employers share, per the Work Site Agreement, of Social

Security, federal and state Unemployment Compensation and Workers’ Compensation.

The employer bills DHS on the specified form by the 20th

of the month, for the time

period from the 16th

of the prior month through the 15th

of the current month. DHS

calculates the wage using the state minimum wage times hours worked, including paid

sick, holiday and vacation time. After four months in the placement, this includes up to

eight hours per week job search.

Counting hours of participation: It is expected that paid work hours for JOBS Plus clients

will be reported to DHS or contractor by the employer from employer reimbursement

forms sent to DPU. If attendance is entered locally work hours must be determined from

employer-produced documents, such as pay stubs. Paid work hours recorded as

attendance must be documented in writing and maintained in the client’s DHS or

contractor case file or in a central file and include:

At least a monthly itemization of actual paid work hours (for example, 30 hours

paid for the month of June);

Client’s name;

Name of employers.

JOBS tracking and data entry: The completed JOBS Plus agreement must be sent to DPU

immediately. Information must be entered by the branch on CMS, FSMIS and JAS in

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order for the wage reimbursement and attendance entry process to occur. Effective the

last day of the month that the client receives their first JOBS Plus wages, the TANF and

SNAP benefits must be suspended. The redetermination/recertification end dates must be

set to match the end of the JOBS Plus contract. Use prospective eligibility and budgeting

to determine TANF and SNAP eligibility for first of the month after the JOBS Plus

placement ends.

Attendance from employer-reported work hours is entered by DPU on the PL activity.

Determinations of the client’s progress and case plan modifications must be narrated in

TRACS. Good cause determinations must be done immediately for lack of progress or

noncooperation, and recorded in TRACS.

Actions necessary when a TANF JOBS Plus assignment begins include:

1. Send the continuing benefit notice Notice of Entering Job Opportunities and

Basic Skills (JOBS) Plus Program (DHS 7874) explaining that TANF and

SNAP will end, effective for the end of the month in which the client receives

their first JOBS Plus paycheck.

2. Add the PLS case descriptor and N/R code (effective the month the

assignment starts), and add PLS HH type to FSMIS.

3. Extend the review date for CMS and EXPR CERT date for SNAP to the

month after the month in which the assignment ends.

4. Code child care hours to the _2 or 82 case and send the client a listing form

for their provider, if child care is needed and provider not yet listed.

5. Code adjusted countable earned income from any other source as OTH for

CMS; average or projected income for SNAP.

6. Issue needed support payments on JAS using code 24 for child care only if

needed for a gap not covered by the CCB payment. Code 25 for transportation

and 26 for all others.

7. Using a COMP action, add the NCP case descriptor to CMS (leaving in _2 or

82) and the PL hold code, MNL HH type and TANF grant amount (before

JOBS Plus started) to FSMIS effective the first of the month after the client

receives their first JOBS Plus paycheck.

SEE ITEM 15 IN THIS CHAPTER FOR A FULL DESCRIPTION OF THE TANF

SUPPLEMENT PROCESS.

SEE COMPUTER GUIDE MANUAL, CHAPTER III.G FOR JOBS PLUS

COMPUTER INSTRUCTIONS.

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15. JOBS Plus process for TANF wage supplements

To ensure that TANF clients do not incur a net loss of income as a result of participation

in JOBS Plus, DHS pays a wage supplement if the client’s JOBS Plus income falls below

the full or minimum benefit equivalency, as calculated below:

For the full benefit equivalency test:

1. Determine the JOBS Plus income retrospectively by multiplying the client’s salary

times the available hours (paid hours, including sick leave and job search, plus any

unexcused hours), minus the $90 standard deduction and any amount withheld as a

garnishment; plus the full amount of any child support received by the client or the

department.

2. Compare this income to the full benefit equivalent, which is the total of the TANF

and SNAP benefits for the need group size (calculated per OARs 461-160-0100

and 461-160-0400), based on prospective income.

3. Subtract the JOBS Plus income from the full benefit equivalent to reach the

potential supplement amount.

For the minimum benefit equivalency test:

1. Determine the JOBS Plus income retrospectively by multiplying the client’s salary

by paid hours only, minus the $90 standard deduction and any amount withheld as

a garnishment; plus the full amount of any child support received by the client or

the department.

2. Compare this income to the minimum benefit equivalent, which is the full benefit

equivalent minus the one-person difference in the payment standard. The one-

person difference is the difference between the TANF standard for the need group

size with and without the client (as if the JOBS Plus client were ineligible).

3. Subtract the JOBS Plus income from the minimum benefit equivalent to reach the

potential supplement amount.

To calculate the wage supplement, compare the full and minimum equivalency test

results above, and pay the greater of these two supplements to the client. JOBS Plus

clients cannot receive TANF or SNAP benefits and a wage supplement for the same

month.

16. JOBS Plus SNAP emergency payments

To ensure that SNAP clients do not incur a net loss of income because of their

participation in JOBS Plus, DHS pays an emergency SNAP payment if the client’s

income falls below the Thrifty Food Plan for their filing group size, as calculated below:

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1. Determine JOBS Plus income by adding JOBS Plus wages already received and

reasonably anticipated in the month, minus the standard $90 deduction and any

amount withheld as a garnishment, plus any other prospective income for the

month.

2. Subtract the JOBS Plus income as calculated above from the Thrifty Food Plan

amount for the filing group size.

3. Pay the client the difference.

17. Referral to tribal programs

Grand Ronde Tribe NEW (Native Employment Works) Program (formerly known as

JOBS): The Grand Ronde Tribe NEW program provides training and employment

services to Grand Ronde Tribe members. Some participants in this program may also be

DHS TANF clients. When a DHS TANF client is identified as being a participant in the

Grand Ronde Tribe NEW program, the DHS case manager should contact the client’s

Grand Ronde Tribe NEW case manager to determine what NEW services are being

provided. (The client is responsible for providing sufficient information to contact the

Grand Ronde case manager.) A DHS case plan, which coordinates the client’s

participation in Grand Ronde Tribe NEW activities with additional DHS JOBS activities,

if appropriate, should then be developed.

Participating in the Grand Ronde Tribe NEW program does not exclude or exempt

the client from participation in DHS JOBS activities. However, DHS JOBS

activities must not prevent or interfere with full participation in Grand Ronde

Tribe NEW activities.

SEE TANF (TA-F.8), GOOD CAUSE FOR NONCOOPERATION WITH

EMPLOYMENT PROGRAMS.

Record in JAS only the DHS-assigned JOBS activity hours. However, remain in

regular contact with the Grand Ronde NEW case manager in order to monitor the

client’s participation and progress. If, for example, the client’s NEW activity hours

increase or decrease, the DHS JOBS activity assigned participation hours should

be adjusted accordingly.

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January 15, 2013 Self-Sufficiency and Intervention Services D - 1

D. Self-Sufficiency and Intervention Services

Intent: Everyone is capable of taking action to increase their self-sufficiency. The intent

of self-sufficiency services and intervention services is to use partners to assess

client and family issues that hinder employment and independence. Case

managers then broker for partner resources to address these issues so that

independence is increased and dependence on services is decreased.

Services: Services to increase self-sufficiency include assessment, case management and

brokering services for needs such as crisis intervention, stabilizing living situation/

housing, mental health and Alcohol & Drug (A&D), school retention, medical issues,

learning disabilities, parenting training, budgeting, SSI application and access to other

benefit programs and local resources.

Expectations:

Ask open-ended questions and focus on what the client is focusing on to establish

rapport, so that clients will be more likely to reveal if they are in crisis;

During initial and ongoing client assessment, identify indicators of issues that

require further evaluation, intervention or immediate attention;

Be familiar with local services and referral processes, and broker for these services

immediately when the client/family is in crisis;

Establish joint case plans, including regular communication and followup, with

agencies serving our clients;

Help clients become proactive so they can anticipate and identify their needs and

access services on their own;

Check regularly with clients, partners and service providers to determine if clients

and their children are participating and progressing as expected.

Definitions of Terms: Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025

Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

1. Crisis intervention

Intent: The intent of crisis intervention services is to clarify emergent issues and

immediately broker for services to address these issues to protect family stability

and safety. (This activity is not currently available as a contracted activity.)

Type of service: Crisis intervention services include identifying and assessing the status

of emergency issues, assessing strengths, making referrals to partners, following up on

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referrals and status of the emergency and joint planning and followup with the client and

partners.

Selection criteria: Clients appropriate for crisis intervention services are those who need

immediate assessment, planning and referral to meet emergency needs such as child

abuse, impending homelessness or legal issues. For domestic violence crisis intervention,

see Domestic violence services below.

Use and Disclosures of Client or Participant Protected Information: 407-014-0020

Release of Client Information to Law Enforcement Officers: 461-105-0100

Release of Client Information to Service Providers and Legal Bodies: 461-105-0110

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Counting hours of participation: There is no current attendance tracking requirement for

crisis intervention activities.

JOBS tracking and data entry: The CI activity code is not currently available.

2. Alcohol/Drug (A&D) services

Generally

Intent: The intent of A&D services is to help clients identify and overcome substance

addictions that prevent or limit their employability and self-sufficiency.

Expectations:

Offer all clients an A&D screening;

Offer an evaluation for substance abuse if the individual has self-identified the

illegal use of a controlled substance, or if a screening results in a referral;

Expect clients to participate in treatment services if an A&D evaluation results in a

diagnosis that requires treatment and their substance abuse may inhibit their ability

to become employed, and is at no cost to the client;

Whenever appropriate, engage the client in other case plan activities concurrent

with A&D services.

Definitions:

(A) “Controlled substances,” means a drug or its immediate precursor classified in

schedules I through V under the federal Controlled Substances Act,

21 U.S.C. 811 to 812, as modified under ORS 475.035. The use of the term

“precursor” in this subsection does not control and is not controlled by the use of

the term “precursor” in ORS 475.840 to 475.980. Alcohol is not a controlled

substance.

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(B) “Self-identifying the current illegal use of a controlled substance,” means an

individual declares that he or she has used a controlled substance within the

previous 30 days, and the department reasonably believes that the individual may

use controlled substances within the following 30 days. This does not include the

use of controlled substances pursuant to a valid prescription, or other uses that

are authorized by the Uniform Controlled Substances Act, ORS 475.005 to

475.285 and 475.840 to 475.980, the federal Controlled Substances Act, or other

federal law.

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental

Health; Disqualification and Penalties; Pre-TANF, REF, TANF: 461-135-0085

SEE SECTION F IN THE TANF CHAPTER (TF-F) FOR MORE INFORMATION

ON THE MH/A&D REQUIREMENTS.

Type of service: Drug and alcohol services include screening, evaluation, outpatient and

residential treatment and support groups (such as AA, NA, Alanon) for clients and family

members. Services are available through local partners who offer A&D services through

OHP, through subsidized slots for non-OHP clients and noncovered services, and, in

some cases, as part of the district JOBS plan. Limited support payments may be provided

to enable the client to attend scheduled appointments and services, as budget allows.

Medical transportation should be used for transportation, if available.

Note: The GAIN-SS is the screening tool to be used to screen for A&D and mental

health issues. Before an A&D or mental health specialist or Department of

Human Services (DHS) worker or other JOBS contractor may administer the

GAIN-SS, the person must be:

Identified by local area management as a person whose job role will

include administering the screening tool; and

Trained on administration of the GAIN-SS.

Selection criteria: Clients and family members appropriate for drug and alcohol services

include those with indicators of substance abuse issues from observed behavior and/or

screening results, evaluation results and those who request services. Also appropriate are

clients who have had substance abuse issues in the past and now need support to remain

in recovery.

Some clients may have indicators and/or positive screenings for substance abuse but state

that they have no A&D issue or have their substance use “under control” and refuse

screening, evaluation or treatment. In these cases, a screening or evaluation should be

offered if the client has not already had a screening or evaluation; however, a client

cannot be required to take a screening or evaluation.

Based on the client’s progress in employment preparation and job search activities, the

client may be required to participate in treatment if:

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The client has had an evaluation that resulted in a diagnosis that requires

treatment; AND

Appropriate treatment is needed for the client to successfully function in the

workplace; AND

Appropriate treatment is included as an activity on the client’s PDP.

Counting hours of participation: It is expected that attendance in A&D activities be

reported by the service provider per local district procedure. Attendance must be

documented in writing and maintained in the client’s DHS or contractor case file, or in a

central file, and include:

A daily itemization of service hours provided (for example: two hours of

counseling on Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Actual hours of treatment, counseling, or other A&D service;

Name of the A&D service provider;

Name and phone number of person verifying attendance hours.

JOBS tracking and data entry: Time spent in addiction services is entered timely at least

once a month in JAS per districts procedure, on the DA activity as verified by an

acceptable source. The hours should be related to attendance for scheduled appointments

and services. Determinations of the client’s readiness to work, progress in A&D activities

and case plan modifications must be narrated in TRACS. Good cause determinations for

noncooperation must be done immediately for noncooperation, and recorded in TRACS

and JAS.

Special note about urinalysis (UAs): UAs are a useful tool to help identify drug use. A

UA is not a tool to “catch” clients. Rather, it is a tool to assist the client and staff working

with the client to clarify the presence of an A&D issue and help the client be accountable.

A client cannot be required to take a UA. However, a UA may be offered. The client may

choose to take the UA or may decline the UA.

It is appropriate to refer JOBS clients for a UA when there are drug dependence or abuse

indicators present. Indicators of drug dependence or abuse include physical indicators of

use (red eyes, slurred words), client behavior, poor attendance in JOBS activities with no

other explanation, lack of success in JOBS with no other explanation, etc.

It is also appropriate to refer JOBS clients for a UA if the client is being considered for a

work experience placement with an employer who requires a drug test. This means that it

is important to know which work experience employers require drug tests. If the client is

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being considered for a work experience placement with an employer who requires a drug

test and the client declines the drug test, the client should not be placed with that

employer.

Suspicionless drug testing, or UA’ing 100 percent of any client population, is not

appropriate. This means branches should not refer all TANF applicants or all participants

in the JOBS program for a UA.

UAs may be offered by a case manager or an A&D or mental health specialist providing

services to JOBS clients.

TRACS A&D/MH secure and restricted narratives: See Family Services Manual,

Generic Program Information (GP-B.16), Confidentiality of Client Information;

Alcohol/drug (A&D) and mental health information.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

3. Domestic violence services

Intent: The intent of domestic violence services is to identify clients and children who are

unsafe due to violence in the home, and enable them to achieve and maintain a

safe living environment conducive to employment and self-sufficiency.

Expectations:

Inform clients of their rights and options for protection from domestic violence;

Ensure clients are able to apply for aid, meet eligibility requirements, and

participate in self-sufficiency activities without these actions increasing the risk of

actual or threatened violence from a current or former domestic partner;

Understand that clients who have experienced domestic violence are accountable

for their own actions and choices, but are not responsible for creating abusive

situations;

Support the opportunity for clients to achieve a life without domestic violence by

brokering for identification, education, protection and prevention;

Refer batterers to intervention activities that meet Oregon domestic violence

protocols;

Waive TANF requirement, as outlined in TANF K, that may put a client at greater

risk of domestic violence;

Participate in domestic violence education available to staff;

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Complete Domestic Violence Assistance agreements with both TANF and

TA-DVS clients with current safety risks due to domestic violence.

Domestic violence: 461-135-1200

SEE SECTION K AND THE TA-DVS SECTION OF THE TANF CHAPTER FOR

SPECIAL TANF AND TA-DVS ELIGIBILITY FOR DOMESTIC VIOLENCE

SURVIVORS.

Type of service: Domestic violence services include individual consultation by phone or

in person, community education services, individual and group support and counseling,

direct intervention and shelter services, legal assistance and assistance in moving to a safe

living situation. Services are provided by law enforcement and victim advocates, and

local agencies providing shelter and support for victims of domestic violence and their

children.

Selection criteria: Clients appropriate for domestic violence services include those who

show indicators of current, past or potential abusive relationships based on initial or

ongoing assessment. The Safety Assessment (DHS 7802) form may be used with the

client in private to identify domestic violence issues.

Counting hours of participation: The case manager tracks the amount of time the client

spends in domestic violence activities, unless local procedures differ.

JOBS tracking and data entry: Attendance is entered timely at least once a month in JAS

per procedure, on the DV activity. In addition, if a TANF requirement is waived, code the

type of waiver in TRACS.

SEE TANF-K FOR ADDITIONAL INFORMATION.

Determinations of the client’s readiness to work, progress in DV activities, and case plan

modifications must be narrated in TRACS. Good cause determinations for

nonparticipation must be done immediately and recorded in TRACS.

4. Family support and connections

Intent: The intent of the Family Support and Connections (FS&C) program is to increase

family stability and decrease the likelihood that the children will be placed in

foster care.

These goals are reached by providing services that increase parental protective factors

and decrease risk factors. Parental protective factors include:

Family functioning/resiliency: Having adaptive skills and strategies to persevere in

times of crisis;

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Social support: Increased awareness of informal support (from family, friends, and

neighbors) that helps provide for emotional needs;

Concrete support and emergency services: Increased awareness of access to

tangible goods and services to help families cope with stress, particularly in times

of crisis or intensified need;

Child development and knowledge of parenting: Understanding and utilizing

effective child management techniques and having age-appropriate expectations

for children’s abilities;

Nurturing and attachment: The emotional tie along with a pattern of positive

interaction between the parent and child that develops over time;

Problem solving and communication: Family’s ability to openly share positive and

negative experiences and mobilize to accept, solve and manage problems.

Type of service:

Home visiting and other face-to-face contacts;

Strengths-based family assessments;

Individualized services based on the family’s needs;

Joint outcome-driven case planning;

Concrete emergency services.

Expectations:

Families will be identified and referred for services as early as possible and throughout

the life of the case when risk factors present themselves.

Copies of the family’s My Self Assessment (DHS 7823) are shared with the FS&C

worker.

Case managers and FS&C workers stay in communication participating in joint case

planning.

Selection criteria:

(A) Families that have the following risk factors:

(1) Prior child welfare history.

(2) Caregiver’s mental and physical health.

(3) Caregiver’s drug or alcohol abuse.

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(4) History of or current domestic violence.

(5) Caregiver’s criminal history.

(6) Significant issues with children.

(7) Family isolation.

(8) Age of caregiver.

(9) Composition of household.

(B) Families which are willing to work with this voluntary service.

JOBS tracking and data entry:

1. For cases on TRACS, enter an FC activity code for one hour a week regardless of

the number of hours the client is spending in the program.

2. For no adult cases, such as a non-needy relative caretaker or a non-Mandatory

client, enter a case descriptor of FSC on UCMS if an open TRACS plan does not

exist.

5. Mental health

Intent: The intent of mental health services is to help clients identify and overcome

mental health issues that prevent or limit their employability and self-sufficiency.

Expectations:

Offer all clients a mental health screening;

Offer an evaluation for mental health if the individual states that within the

previous 12 months, a qualified and appropriate professional has diagnosed the

individual with a mental health diagnosis, or if a screening results in a referral;

Expect clients to participate in treatment services if a mental health evaluation

results in a diagnosis that requires treatment and their mental health issue may

inhibit the client’s ability to become employed, and treatment is at no cost to the

individual;

Whenever appropriate, engage the client in other case plan activities concurrent

with mental health services.

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental

Health; Disqualification and Penalties; Pre-TANF, REF, TANF: 461-135-0085

SEE SECTION F (TF-F) IN THE TANF CHAPTER FOR MORE INFORMATION

ON THE MH/A&D REQUIREMENTS.

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Type of service: Mental health services include screening, assessment, individual and

group counseling, medication management and support groups. Services are offered by

agencies who can bill OHP, and by others offering support groups and counseling who

bill the client or the branch. Limited support payments may be provided to enable the

client to attend scheduled appointments and services, as budget allows. Medical

transportation should be used for transportation, if available.

Note: The GAIN-SS is the screening tool to be used to screen for A&D and mental

health issues. Before an A&D or mental health specialist or DHS worker or other

JOBS contractor may administer the GAIN-SS, the person must be:

Identified by local area management as a person whose job role will

include administering the screening tool; and

Trained on administration of the GAIN-SS.

Selection criteria: Clients and family members appropriate for mental health services

include those with indicators of mental health issues from observed behavior and/or

screening results, assessment results and those who request services. Also appropriate are

clients who have had mental health issues in the past and need continued support.

A client may be offered a mental health screening or assessment but has the right to

decline. However, a client may be required to participate in mental health treatment if:

The client has had an assessment that resulted in a diagnosis that requires

treatment; AND

Treatment is needed for the client to successfully function in the workplace; AND

Treatment is included on the client’s PDP.

Under managed care through OHP, the maximum length of treatment may depend on the

diagnosis and severity of the client’s mental health issue.

Counting hours of participation: Time spent in mental health services is entered timely at

least once a month in JAS per district procedure on the MH activity as verified by an

acceptable source. The hours should be related to scheduled appointments and services.

Attendance must be documented in writing and maintained in the client’s DHS or

contractor case file, or in a central file, and include:

A daily itemization of service hours provided (for example: two hours of

counseling on Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Actual hours of treatment, counseling or other mental health service;

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Name of the mental health provider;

Name and phone number of person verifying attendance hours.

JOBS tracking and data entry: Attendance from the provider is entered timely in TRACS

per district procedure on the mental health activity (or OC activity if not covered by

OHP). Determinations of the client’s readiness to work, progress in mental health

activities and case plan modifications must be narrated in TRACS. Good cause

determinations must be done immediately for noncooperation, and recorded in TRACS.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

6. Rehabilitation activities

Intent: The intent of rehabilitation activities is to reduce barriers to employment caused

by physical, medical and/or other disabilities.

Expectations: Only use these activities for clients who are involved in rehabilitation

activities because they are unable or limited in participating in the JOBS programs.

Type of service: Limited support payments may be provided to enable the client to attend

scheduled appointments and services, as budget allows. Medical transportation should be

used for transportation, if available.

Selection criteria: Clients appropriate for rehabilitation services must be involved in the

therapeutic activities, such as physical therapy, that has been recommended by a certified

and qualified physician or other appropriate medical professional.

Counting hours of participation: Time spent in rehabilitative services is entered timely at

least once a month in JAS per districts procedure on the RA activity as verified by an

acceptable source. The hours should be related to scheduled appointments and services.

Attendance must be documented in writing and maintained in the client’s DHS or

contractor case file, or in a central file, and include:

A daily itemization of service hours provided (for example: two hours of physical

therapy on Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Actual hours of treatment or therapy;

Name of the rehabilitation provider;

Name and phone number of person verifying attendance hours.

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JOBS tracking and data entry: Attendance is entered in a timely manner using the RA

activity code. Results of therapy evaluations, reports from providers, progress and case

plan modifications must be narrated in TRACS.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

7. Medical issues services

Intent: The intent of medical issues services is to help clients identify and treat medical

conditions that prevent or limit their employability and self-sufficiency.

Expectations:

Note: There are no specific medical exemptions from JOBS participation. Everyone who

is not exempt or excluded can be served.

Type of service: Medical issue services include screening, assessment, brokering for

evaluations through Administrative Medical services, consultations and staffing with

medical providers and Public Health staff, brokering for medical treatment and

accommodations and other services to identify and address medical conditions. Limited

support payments may be provided to enable the client to attend scheduled appointments

and services, as budget allows. Medical transportation should be used for transportation if

available.

Release of Information to the Client: 461-105-0060

Client Authorization for Release of Client Information to Third Party: 461-105-0070

Release of Client Information to Law Enforcement Officers: 461-105-0100

Release of Client Information to Service Providers and Legal Bodies: 461-105-0110

Release of Information on Child Support and Paternity Cases: 461-105-0120

Disclosure of Client Information: 461-105-0130

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

Selection criteria: Clients and family members appropriate for medical services include

those who report medical limitations regarding employment, those whose care of family

members with medical conditions limits employment and JOBS participation and clients

and family members with medical conditions hindering self-sufficiency.

Counting hours of participation: The case manager tracks the amount of time the client

and family members spend in medical issue services.

JOBS tracking and data entry: Attendance is entered timely at least once a month for the

ME activity as verified by an acceptable source. The hours should be related to scheduled

appointments and services. Results of medical evaluations, reports from providers,

exemption decisions, progress and case plan modifications must be narrated in TRACS.

Exemption reasons must be coded in TRACS. A client or family member’s HIV status

should not be narrated in TRACS, and reports containing HIV information cannot be

released to any person or agency. HIV status information and reports required for

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program eligibility can be kept in the case record if it is marked with a notation that it

cannot be released to anyone.

Client Authorization for Release of Client Information to Third Party: 461-105-0070

Special note about medical marijuana: Under the Oregon Medical Marijuana Act, a

doctor may recommend the use of marijuana to reduce the effects of “debilitating medical

conditions.” The medical conditions for which medical marijuana can be recommended

include cancer, HIV-AIDS, Alzheimer’s and glaucoma, as well as other medical

conditions that cause severe pain, seizures, nausea and/or spasms.

The handling of individual situations where a client is using marijuana as recommended

by a doctor depends on the medical condition for which the use was recommended. First,

find out whether the client has been released for work by a doctor. Second, if the client

has been released for work, find out under what conditions the client has been released

for work.

If the client has been released for work, the question is to what degree the use of medical

marijuana impairs the client’s ability to work. A doctor should be consulted on this issue.

If the use does not impair the ability of the client to work, the client can be assigned

JOBS activities, including work experience, within the limitations of their condition.

Clients using medical marijuana would likely not be able to pass a urinalysis used by

some employers. This should be considered when making job referrals. Employers are

not required to accommodate use of medical marijuana by an employee. Self-Sufficiency

may best help clients using medical marijuana by making informed job referrals and

adjusting expectations for the client accordingly.

8. Child health and development

Intent: The quality of our client’s parenting skills directly affects their children’s

potential for future self-sufficiency. The intent of parent training services is to

enable clients to gain skills to successfully balance the demands of work and

family, and to raise their children in such a way as to maximize their self-

sufficiency as adults.

Expectations:

Note: Per ORS 419B.005 and ORS 419B.010, department staff and contractors are

required to report suspected child abuse immediately to Child Welfare or a law

enforcement agency.

Type of service: Parenting services include child, family and parent counseling, activities,

education and support groups for children, parents and families, individualized mentoring

and support by programs such as Healthy Start, and specialized child care programs for

children and parents at risk of or having experienced abuse. Many such counseling

activities are covered by Medicaid under OHP. Counseling and other services for

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children under 21 are covered by Medicaid if referred from a Medicheck exam. Parenting

services from Healthy Start, local public health and services for families with children

with disabilities are usually provided free or at low cost.

Selection criteria: Clients appropriate for parenting services include those with indicators

from initial and ongoing assessment, observed behavior, reports from others, and self

report of parenting stress, neglect or potential for neglect or abuse. Especially appropriate

are clients, and households with other adults or older children, who have experienced

child abuse themselves or have a history of referrals to Child Welfare.

Counting hours of participation: There is no current attendance tracking requirement for

child health and development activities.

JOBS tracking and data entry: The CH activity code is not currently available.

Release of Information to the Client: 461-105-0060

Client Authorization for Release of Client Information to Third Party: 461-105-0070

Release of Client Information to Law Enforcement Officers: 461-105-0100

Release of Client Information to Service Providers and Legal Bodies: 461-105-0110

Release of Information on Child Support and Paternity Cases: 461-105-0120

Disclosure of Client Information: 461-105-0130

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

9. Stabilizing living situation/housing services

Intent: The intent of housing services is to identify and resolve housing issues that

prevent or limit employment and self-sufficiency.

Expectations:

Expect clients to be accountable for finding affordable housing, budgeting

resources to pay housing costs, and keeping rental/housing agency agreements for

housing services.

FOR MORE INFORMATION ABOUT ELIGIBILITY FOR HOUSING

PAYMENTS, SEE EMPLOYMENT AND SELF-SUFFICIENCY CHAPTER,

SECTION A (ES-A).

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

REFER TO THE EMERGENCY ASSISTANCE (EA) SECTION OF THE TANF

CHAPTER FOR A DESCRIPTION OF EA BENEFITS AND ELIGIBILITY.

Type of service: Housing services include housing search, referrals to local Community

Action agencies, application for rental assistance programs such as Housing Stabilization

Program, Section 8, and Public Housing, temporary shelter and transitional housing

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programs that require client participation in activities such as case management to

prevent future homelessness and other services to address homelessness.

Selection criteria: Clients appropriate for housing services include those who are

currently homeless or are at risk of becoming homeless, or whose housing is unsafe.

Counting hours of participation: There is no current attendance tracking requirement for

stabilized living situation activities.

JOBS tracking and data entry: The SL activity code is not currently available.

10. SSI services

Intent: The intent of SSI application services is to use the Disability Liaisons and other

resources to assist clients in identifying conditions that may qualify them for SSI

and help them access those benefits.

Type of service: Disability Liaisons advocate for TANF clients who need help with the

process of applying for or appealing SSI.

The Disability Liaisons also:

Assist case managers in understanding and interpreting medical reports to

determine appropriate plans to reach self-sufficiency;

Obtain and evaluate medical, psychological, social, vocational and other data to

determine the assets of the client;

Consult with staff, clients, contracted staff and other professionals to develop a

plan to meet the client’s financial, medical and employment needs while working

with medical or psychological issues;

Consult with mental health specialists, disability services specialists, vocational

rehabilitation specialists, vocational nurses and other medical professionals to

determine and make appropriate referrals for services.

Selection criteria: Clients and family members appropriate for SSI services include those

with a medical or mental condition that is ongoing and may permanently prevent them

from working or performing activities of daily living.

Requirement to Pursue Assets: 461-120-0330

Counting hours of participation: Case managers track the hours of client activity in SSI

application activities.

JOBS tracking and data entry: Attendance is entered timely at least once a month for the

SS activity. Reports from providers, progress, referrals to partners, Disability Liaison

activity and case plan modifications must be narrated in TRACS.

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FSML – 68A Employment and Self-Sufficiency D –

January 15, 2013 Self-Sufficiency and Intervention Services D - 15

Important note about SSI: Although SSI is a supplemental income program for people

who cannot work because of a physical or mental disability, this does not mean that

JOBS clients who are trying to get SSI should not participate in work or other JOBS

activities that are within their abilities.

Participating in work-attached or other JOBS activities can have important benefits for

JOBS clients applying for SSI. These benefits include:

Increased credibility: If a client tries but cannot do the work or other JOBS

activity, a documented effort of this may increase an SSI applicant’s credibility

with the Social Security Administration;

Increased earnings: If a client finds that they are able to work, they will usually

earn more money from working than they would from receiving SSI;

Increased skills: There is no guarantee that a client applying for SSI or appealing

an SSI denial will be approved to get SSI. Doing work or other JOBS activities

within their abilities can increase the client’s skills while they wait to hear from

SSI. Increased skills may help the client get a job if SSI is denied.

For a client with a physical or mental disability, JOBS activities, including work-attached

activities, must be within the abilities of the client. Resources that may be able to help

determine activities within the abilities of a client include nurses, Vocational

Rehabilitation, A&D Specialists, Mental Health Specialists, Disability Liaisons and

Exceptional Needs Care Coordinators.

11. Other Self-Sufficiency services

REFER TO SECTIONS B (ES-B) AND C (ES-C) OF THIS CHAPTER FOR

DETAILS ON:

CHILD SUPPORT DEVELOPMENT;

BASIC SKILLS AND ENGLISH AS A SECOND LANGUAGE (ESL);

LIFE SKILLS;

CHILD CARE RESOURCE AND REFERRAL (CCR&R) AGENCIES;

COMMUNITY COLLEGES.

Child Welfare (SC): The services include child abuse and neglect investigation,

intervention, protection and placement of children and treatment services for children and

families experiencing abuse. They also provide case management and brokering for

resources, and some support services. There is no current attendance tracking

requirement for child welfare activities. The SC activity code is not currently available.

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Employment and Self-Sufficiency D – FSML – 68A

D - 16 Self-Sufficiency and Intervention Services January 15, 2013

School counseling services: Primary, elementary and secondary schools all offer

counseling services to students and their families. Most offer targeted services to children

experiencing social and academic difficulties, and their families. Schools also provide

some case management and brokering for resources.

Food banks: Temporary food resources are available in most communities and include

food baskets and, sometimes, hot meals.

Basic needs agencies: Programs offering free or low-cost shelter and shelter assistance,

clothing, furniture and household items are available in most communities.

Local coalitions for prevention of juvenile crime, pregnancy and substance abuse: Other

coalitions of service providers, and other interested partners and individuals, who ensure

that the community develops comprehensive strategies to prevent high-risk behaviors.

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January 15, 2013 Employment and Self-Sufficiency F – Teen Parent Service F - 1

F. Teen Parent Services

Intent: The intent of services to parents under age 20 is to use partners to help them

develop successful parenting and other life skills and complete their secondary

education, preferably with a high school diploma, so that they can successfully

move on to employment.

Expectations:

Plan for a high school diploma or GED completion as the preferred outcome for

teen parents;

Support teen parents already enrolled in high school or GED program so that they

can continue to attend and receive a diploma;

Include male responsibility messages regarding pregnancy prevention in case

management;

Plan for basic education services for teen parents who cannot realistically attend

high school and complete a diploma;

Brokering for basic education services tailored to meet individual needs and issues

that integrate academic and life skills instruction whenever possible;

Brokering for parent training and counseling programs that meet the unique needs

of the teen parents.

Services: Teen parent services include High School (HS) and GED completion. Support

service payments may be provided to enable teens to participate in services. In most

branches, the Department of Human Services (DHS) and partners offer child care onsite

or near education services.

1. High school completion

Type of service: High school or GED completion services range from attendance in

regular high school classes with case management support from DHS, to special

programs offering a high school diploma for teen parents with onsite child care and case

management services, depending on the district plan.

Selection criteria: Teen parents appropriate for high school or GED completion include

those who are under age 20 and do not have diploma or GED, and are already enrolled in

high school, those with enough high school credits to graduate in a reasonable amount of

time and those able to return to a high school program that meets their needs. Also to be

considered is whether their employment and future training goals require a diploma.

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F - 2 Employment and Self-Sufficiency F – Teen Parent Service January 15, 2013

Teen parents under 18 who have been excused from compulsory school attendance by

their school district, and those age 18 and 19, can participate in employment training

rather than education activities, under the following conditions:

For those under 18, their employment goal does not require a high school diploma

or GED, has a labor market demand, is reasonable and appropriate, and can lead to

self-sufficiency and the training activity has an education component resulting in a

literacy level of at least grade 8.9;

For those 18 and 19, the employment training will prepare them for a job with a

labor market demand and they have failed to make progress in education activities,

or education activities are deemed inappropriate for their education and

employment goals.

Education Requirements for Teen Parents; JOBS: 461-190-0171

Counting hours of participation: High school or GED completion may include supervised

study as reported by the educational provider on the Education or Training Attendance

Report (DHS 7861). Attendance must be documented in writing and maintained in the

client’s DHS or contractor case file, or in a central file, and include:

A weekly itemization of school participation (for example: 20 hours of class time

and homework for the week beginning Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Actual hours of class time, supervised homework and other countable educational

activities;

Name of the school;

Name and phone number of person verifying attendance hours.

JOBS tracking and data entry: Attendance information should be entered by deadlines by

branch or contractor staff, depending on district plan, for the HS activity. Grade level

attainment should also be entered on the JOBS and CMS data systems in a timely

manner. GED test scores should also be entered on the JOBS and Client Maintenance

(CM) data systems in a timely manner. Good cause determinations for noncooperation

must be done immediately and recorded in TRACS and JAS.

2. Basic education

Type of service: Basic education services are similar to those for adults which provide

remedial education for clients without a high school diploma or GED that is related to a

specific occupation. (This activity is not currently available as a contracted activity.)

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January 15, 2013 Employment and Self-Sufficiency F – Teen Parent Service F - 3

Selection criteria: Teen parents appropriate for basic education include those 20 and

under without a diploma or GED, who do not have enough high school credits to

complete a diploma in a reasonable amount of time or are not able to be served by a high

school credit program that meets their needs, and whose short-term employment goal

does not require a diploma.

Education Requirements for Teen Parents; JOBS: 461-190-0171

Counting hours of participation: There is no current attendance tracking requirement for

AB activities.

JOBS tracking and data entry: BASIS test scores should also be entered on the JOBS and

CMS data systems in a timely manner. The AB activity code is not currently available.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

3. Life Skills

Type of service: Life Skills services are integrated into classroom activities for most teen

parent high school and basic education components. Most programs provide access to

and presentations from local resources for health, child development, parenting, nutrition

and household management services. Some programs also offer job readiness and career

exploration services. (This activity is not currently available as a contracted activity.)

Selection criteria: All teen parents are assessed for their level of life skills, and receive

Life Skills integrated with high school completion and basic education services.

Counting hours of participation: There is no current attendance tracking requirement for

life skill activities. If the activities are integrated as part of the high school curriculum,

attendance should be tracked as HS activities. They must be documented in writing and

maintained in the client’s DHS or contractor case file, or in a central file, and include:

A daily itemization of actual hours of participation (for example: four hours of life

skills class time and homework for the week beginning Monday, June 1);

Verification that the client’s activities were supervised on a daily basis;

Client’s name;

Name of the life skills organization providing the service;

Name and phone number of person verifying attendance hours.

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F - 4 Employment and Self-Sufficiency F – Teen Parent Service January 15, 2013

JOBS tracking and data entry: The LS activity code is not currently available. If the life

skills activities are integrated as part of the high school curriculum, attendance should be

entered for the HS activity.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

4. Teen parent counseling

Type of service: This service varies depending on the local district plan. (This activity is

not currently available as a contracted activity.)

Selection criteria: Teen parents appropriate for teen parent counseling services include

those whose parenting and counseling needs as identified in initial and ongoing

assessment are not being met by other JOBS services.

Counting hours of participation: Teen parent counseling group and individual time is

recorded and reported by the activity provider. There is no current attendance tracking

requirement for teen parent counseling activities.

JOBS tracking and data entry: The TP activity code is not currently available.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

5. Other teen parent services in the community

My Future – My Choice: A comprehensive program that has two delivery components to

strategically provide curriculum to prevent teen pregnancies. The first half is led by

training high school peer educators and uses a skills-based best-practice model. The

second half is provided by an adult instructor to develop teen understanding of

physiological processes and maturation.

Students Today Aren’t Ready for Sex (STARS): Programs offering abstinence-based

education and pregnancy prevention information and activities, primarily targeted for

middle-school-aged youth.

Local health departments: Education and services for healthy child development,

pregnancy and sexually transmitted disease (STD) prevention, maternity case

management and other public health services for teens and their children.

Other local coalitions: Other coalitions of service providers, and other interested partners

and individuals, who ensure that the community develops comprehensive strategies to

prevent juvenile crime and substance abuse.

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January 15, 2013 TANF B - Application and Redetermination B - 1

B. Application and Redetermination

1. Application process

Case Management Opportunity

When reviewing eligibility factors at intake and redetermination, look at how the

eligibility information relates to the client’s self-sufficiency goal.

The Temporary Assistance for Needy Families (TANF) application process starts with a

client request. The request may be in the form of a phone call, visit, or written request by

the client or another person or agency acting on the client's behalf. The date of request is

the date the request for benefits is received by a Self-Sufficiency Program office of the

Department of Human Services (DHS). A TANF client must apply at the branch serving

the area in which their family lives or works. The application process is completed when

the client fills out and signs the application form, has a face-to-face interview, and

provides the necessary information and verification.

A client has up to 45 days to clear all eligibility factors. This time is known as the

TANF Eligibility Determination Period or TANF-EDP. Once the eligibility factors

have been cleared, TANF benefits should be opened.

The 45-day limit may be extended when one of the following is true:

Circumstances exist beyond the control of either the client or the branch to

complete the process;

Information needed to determine eligibility is expected to be received after the

45-day limit, and the client has no control over delivery;

The client requests a hearing before the 45-day time frame has ended;

Support service payments

Clients may request support service payments verbally or in writing. The date of request

is the day the client requests a support service payment. An optional form Request for

Temporary Assistance for Needy Families (TANF) Support Services and Notice of

Decision and Action Taken (DHS 7822) may be used to request support services. DHS

has 30 days to approve or deny a request for a support service payment for clients

receiving ongoing TANF benefits.

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B - 2 TANF B - Application and Redetermination January 15, 2013

FOR MORE INFORMATION, SEE EMPLOYMENT AND SELF-SUFFICIENCY

SERVICES A (ES-A).

Application Process; General: 461-115-0010

Application Requirements: 461-115-0020

Date of Request: 461-115-0030

Application Processing Time Frames; Not Pre-TANF or SNAP: 461-115-0190

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

2. Who must sign an application and complete the application process

A parent or a nonparent caretaker relative of the dependent child(ren) signs an application

and completes the application process. If they are unable to do so unassisted, they may

use an authorized representative. The authorized representative may obtain and use the

benefits on behalf of the family. People who can be authorized representatives include:

A legally appointed guardian;

A conservator;

A person with power of attorney;

A person authorized by the client; and

A person acting responsibly for the client.

When the caretaker relative changes, the new caretaker relative must sign a current

application.

Note: The application form for TANF is the Application for Services (MSC 415F). It

must be signed by at least one caretaker relative to be considered complete.

Who Must Sign the Application and Complete the Application Process: 461-115-0071

Authorized Representatives; General: 461-115-0090

Authorized Representative or Alternate Payee; SNAP: 461-115-0140

Operational flexibility: Workers may often use the existing application when clients

change between self-sufficiency programs administered by DHS.

FOR MORE INFORMATION ABOUT WHEN TO USE A NEW APPLICATION TO

CHANGE PROGRAMS, PLEASE SEE MULTIPLE PROGRAM WORKER GUIDE #1

(MP-WG#1).

They may also use the same application when:

A case closes and reopens during the same calendar month; or

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January 15, 2013 TANF B - Application and Redetermination B - 3

Adding a newborn to the case, if the newborn was included on the original

application as an unborn; or

A case is suspended for one month because the case was over income and the case

is reopened the month after the suspend month.

If workers are adding a person other than a newborn to the grant, they must either:

Use a new MSC 415F application form; or

Add an addendum to the current application.

Branches may use their discretion to determine when to use a new application or an

addendum.

If the payee changes and the new caretaker relative is not on the current application,

workers must use a new application.

3. Withdrawal of applications or noncompletion of the application process

A client’s application is considered withdrawn when the client or their authorized

representative does not complete the application process (including signing and

submitting the application, providing verification of eligibility factors, and attending an

interview) by the 45th

day from the date of request. This does not mean that a client’s

TANF application may be instantly or automatically denied for missing a single

appointment. If the branch has lost contact with the client during the application

processing time frame, but the application process has been completed, staff should

attempt to re-verify eligibility factors, such as residence and household composition that

may have changed. This may be done by phone, mail, or with a home visit. If the client is

not eligible, the application may be denied. If staff cannot confirm that the client is

ineligible, TANF should be opened.

Application Requirements: 461-115-0020

Note: Send a Notice of Decision and Action Taken (DHS 456) if a signed application is

withdrawn. It is not necessary to send a notice if the branch does not receive a

signed application. Once the department has correctly denied an application or

considered it withdrawn by the 45th

day from the date of request, the client must

initiate the application process again if they want to get benefits. The same

application may be used if the anticipated changes make the client eligible the

following month, and the eligibility decision is made within the application

processing time frame.

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B - 4 TANF B - Application and Redetermination January 15, 2013

4. When to open a TANF grant

A TANF grant is opened when the client completes the application process and provides

the needed verification within the application processing time frames. The effective date

for initial month cash benefits is the date that all eligibility factors have been cleared and

the family is determined eligible for TANF program benefits:

Example 1: Lynne and her children apply for TANF on the second. She meets

with her case worker on the third. Lynne may have an

unemployment claim and the worker asked if she has applied for

UC benefits. Lynne says she has not applied. All other eligibility

factors have been cleared. The worker informs Lynne she will need

to apply for UC benefits before assistance can be approved. On the

fifth, Lynn contacts the worker to let her know she had just applied

for UC benefits.

Question: What is the effective date for opening TANF benefits?

Answer: The effective date for TANF program benefits will be the fifth of

the month.

Effective Dates; Initial Month Benefits: 461-180-0070

The application period or TANF-EDP is open for no longer than 45 days following the

date of request for TANF program benefits. The 45 days are used by the applicant to

clear eligibility. Once all eligibility has been cleared, TANF benefits should be opened.

Requirement to Complete an Employability Screening and Overview of the Job Opportunity and Basic

Skills (JOBS) Program; TANF: 461-135-0485

For clients whose only eligible child is an unborn, the effective date cannot be earlier

than the first day of the calendar month preceding the month in which the due date falls.

Effective Dates; Initial Month Benefits: 461-180-0070

If a TANF applicant is found to be ineligible or fails to complete the application process,

send a basic decision notice.

Notice Situations; General Information: 461-175-0200

Note: Clients who are determined ineligible for cash benefits may qualify for medical

benefits. See the Medical Assistance chapter.

5. Redetermination of eligibility

The intent of a redetermination is for case managers to review the client’s situation to

determine if the client continues to meet all eligibility requirements for the TANF

program. A complete redetermination includes the following items:

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January 15, 2013 TANF B - Application and Redetermination B - 5

A completed packet of redetermination forms, including a new Application for

Services (MSC 415F) form, a new signed Your Rights and Responsibilities

(DHS 415R) form, new signed Your Rights and Responsibilities While in JOBS

and JOBS Plus (DHS 7819) form for each JOBS participant, and any other forms

necessary to redetermine TANF eligibility;

Required verification of eligibility factors; and

A meeting with a DHS staff person when necessary.

Case managers must redetermine all eligibility factors at least once every six months for

families who have an open JOBS plan and are not participating or an active JOBS

disqualification. For other families, eligibility factors must be redetermined at least once

every 12 months. A redetermination may be done either at assigned intervals or whenever

it is deemed necessary by the case manager if the interval between redeterminations does

not exceed those listed above. It can be done through a face-to-face interview, an

interview by phone, or a mail-in application that contains sufficient information for the

case manager to complete the process. To be considered timely, redeterminations must be

completed by the last day of the month in which they are due.

Periodic Redeterminations; Not EA, ERDC, EXT, OHP, REF, REFM, SNAP or TA-DVS: 461-115-0430

Example 1: Sharon has an active DQ2 JOBS disqualification. Her TANF

program redetermination of eligibility could be every six months.

This is because she has a current JOBS disqualification.

Example 2: Raelynn and her two children are receiving TANF. Raelynn does

not have a case plan at this time as a work experience site has not

been arranged. A plan will be developed as soon as the site is

available. The redetermination of TANF eligibility could be up to

12 months. She has no JOBS disqualification. Raelynn has no case

plan; therefore, she would not be considered to be failing to

participate.

Example 3: Jonathan was laid off from his job at the factory. He said his

employer was going to hire him back in about three to four

months. He has a case plan and is participating. His

redetermination could be up to 12 months. However, because he

may be going back to work soon, the case manager does a six-

month certification.

Example 4: Bobbi and her child are receiving TANF. She is receiving SSI after

working with the State Family Pre-SSI program to become eligible.

Bobbi is not required to participate in the JOBS program.

Therefore, her redetermination date could be up to 12 months.

When a client does not complete their redetermination of eligibility before the

redetermination deadline, the client is no longer eligible for cash. If the client contacts

DHS in the last month of eligibility and completes the redetermination by the end of the

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B - 6 TANF B - Application and Redetermination January 15, 2013

month after it was originally due, the client’s cash is restored back to the first of the

month. Otherwise, the client’s cash starts when the client has filed a new application and

has met and verified all eligibility factors. The client may be required to participate in the

Pre-TANF Program.

Effective Dates; Eligibility Following Closure: 461-180-0100

Example 5: A client’s redetermination is due in March. He contacts the branch

on March 31 to let them know that he will complete the forms and

wants to meet with his worker on April 2. At the appointment, the

client meets and is able to verify all TANF eligibility factors. His

cash is restored as of April 1.

Example 6: A client’s redetermination is due in March. He does not make

contact with the branch in March but calls in April. The

redetermination is completed on April 5. Cash assistance would

start as of April 5.

Example 7: A client’s redetermination is due in March. He calls his worker on

March 31. The client does not attend his appointment with the

worker on April 2 and does not submit the redetermination packet

until May 5. The client’s cash cannot start before May 5.

6. Verification of eligibility

Intent: The intent of verification is to ensure that verbal or written information given

by a client is accurate. The process can reveal the credibility and truthfulness

of a client’s statements.

Clients must provide verification to DHS when it is requested. Verification can be

documentary, which is written evidence confirming the truth of the information. It can

also be obtained through collateral contact, which is written or oral evidence given by a

third party. The third party, however, must have direct knowledge of the information and

cannot be a member of the filing group. In certain situations, questionable information

may warrant a home visit by DHS staff. The following are factors that must be verified at

initial application and when changes occur:

SSN or application for an SSN;

Noncitizen status;

Income;

Incapacity for deprivation based on incapacity;

Pregnancy, if it is an eligibility requirement. The client’s statement that the

pregnancy was determined by one of the following is adequate for verification:

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January 15, 2013 TANF B - Application and Redetermination B - 7

- Medical practitioner;

- Health department;

- Clinic;

- Crisis pregnancy center; or

- Like facility.

Verification; General: 461-115-0610

Operational flexibility: For other eligibility factors, workers may accept the client's

statement as verification. Workers may verify any factors affecting eligibility whenever

they consider them questionable. They can choose the type of verification they believe is

acceptable for specific eligibility factors and specific situations.

Note: Staff may not ask applicants or recipients to verify their citizenship solely on the

basis of the client’s ethnicity or ability to communicate in English. If a client

identifies himself or herself as a noncitizen on the application, noncitizen status

must be verified.

Note: When requesting information from a financial institution, have the client sign and

date an Authorization for Use and Disclosure of Information (MSC 2099) for

each request. Name the specific financial institution on the form before the client

signs. Send the form to the financial institution and keep a copy in the branch.

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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 1

F. Cooperation, Noncooperation, Re-Engagement and Penalties for

Noncompliance

Intent: To examine the elements of cooperation and explore means to help clients

engage in their self-sufficiency activities.

1. What is cooperation?

Cooperation is encouraged through identification of goals, strengths, barriers and

resources, development of plans with clients, sharing problem-solving responsibilities

with the client and by helping the client see the need for change.

To receive a full TANF grant, JOBS-mandatory clients must cooperate with the activities

specified in their case plan. These activities may include pursuing available assets such as

child and medical support, alcohol or drug diagnostic appointment or treatment, referrals

to OVRS, or employment-related activities, domestic violence support groups, etc.

JOBS cooperation

Clients who are required to cooperate with employment-related activities must provide

enough information so that the Department of Human Services (DHS) can determine the

level of employment program participation. They must also accept a bona fide offer of

employment, whether it is temporary, permanent, full time or seasonal. When they are

employed, they must maintain employment. DHS will support cooperation by informing

clients about any support services or programs that can help the client reach their goals.

It is important that a client cooperates with the activities specified in their case plan.

Noncooperation based on willful noncompliance leads to disqualification.

General Provisions; Employment Programs: 461-130-0305

Specific Requirements; SFPSS Eligibility: 461-135-1195

Note: DHS must consider information from any screening and/or evaluation completed

in determining whether the client is able to cooperate.

Note: If an applicant has an old “JD” or “DJ” case descriptor on their UCMS case,

please remove the coding. It has no effect on their benefits or application for

benefits at this time.

2. Who must cooperate?

All applicants and recipients of TANF cash and medical benefits must pursue available

assets.

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F - 2 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013

SEE TANF SECTION G (TF-G) FOR INFORMATION REGARDING

AVAILABILITY OF RESOURCES.

Requirement to Pursue Assets: 461-120-0330

To receive benefits for a dependent child whose parent(s) is absent from the household,

the caretaker relative must cooperate, unless good cause exists, in establishing paternity

and obtaining child support payments.

Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340

TANF applicants and recipients must participate in a mental health or alcohol and drug

treatment program if it has been identified that such treatment is necessary for the person

to function successfully in the workplace and the services are available and at no cost to

the client.

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental

Health; Disqualifications and Penalties; Pre-TANF, REF, TANF: 461-135-0085

FOR MORE INFORMATION, SEE TANF SECTION D.7 (TF-D.7), PURSUING

SUBSTANCE ABUSE AND MENTAL HEALTH TREATMENT.

Clients with physical or mental disabilities are not automatically exempt from JOBS

program disqualification. Per the Americans with Disabilities Act (ADA), all clients have

access to JOBS activities and support services as long as accommodating them does not

fundamentally alter the purpose or intent of the JOBS component in which they would

participate.

FOR DETAILED INFORMATION ON JOBS AND THE ADA, SEE MULTIPLE

PROGRAM WORKER GUIDE #13 (MP-WG#13).

All clients must cooperate in determining employment status. This includes providing

information and documentation to support exempt status and good cause statements.

Clients who are not excluded or exempt from JOBS disqualification must participate in

an employment program, if they are selected. Refugees within their first 12 months in the

U.S. who live in the New Arrival Employment Service (NAES) project area must

participate and follow the NAES employment program rules. Noncitizens receiving

TANF are required to prepare for or pursue employment if they can legally work in the

United States.

General Provisions; Employment Programs: 461-130-0305

3. Who is exempt from JOBS Program participation and who is exempt from JOBS

Program disqualification?

Some clients are not required to participate in the JOBS program because of federal or

state law.

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The following clients are exempt from participation and disqualification, unless specified

below:

Clients who are in the ninth month of pregnancy or experiencing medical

complications due to pregnancy that prevent participation in employment or self-

sufficiency components;

Clients during the first six months after giving birth except to participate in

parenting classes or family stability activities;

Clients under 20 years of age during the first four months (16 weeks) after giving

birth except that the client may be required to participate in suitable activities with

a preference for educational activities, parenting classes, and family stability

activities;

Parents providing care for a family member living in the home who has a disability

(OAR 461-001-0000). Medical documentation to support the need for the parent to

remain in the home to care for the disabled family member is required. (DHS 7785

can be used to document need);

REF clients 65 years of age or older;

TANF clients 60 years of age or older;

Noncitizen clients who are not authorized to work in the United States;

Recipients of supplemental security income (SSI) from the Social Security

Administration;

Non-needy caretaker relatives;

Clients for whom participation is likely to cause undue hardship or is contrary to

the best interests of the child or the parent or needy caretaker relative;

Clients who participate more than 10 hours per week during the seventh and eighth

month of pregnancy;

VISTA volunteers.

Parents of children who receive TANF, and who are in the filing group with their

children but not in the benefit group, are considered mandatory unless they are otherwise

exempt from disqualification.

In the REF, SNAP and TANF programs, a client may not be disqualified for conduct that

occurred while a volunteer.

In the Post-TANF program, a client is classified as a volunteer and may not be

disqualified.

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Example 1: A parent is on an IPV disqualification, but receives TANF for her

children. She is not otherwise exempt from JOBS disqualification.

She is in the TANF household, filing and financial groups, but she

is not in the TANF need or benefit groups (see TANF Section C

(TF-C) for more information on eligibility groups). She must

participate in JOBS and can be disqualified for failure to

cooperate if there is no good cause.

Example 2: A parent applies for TANF for his two children, but does not wish

to receive TANF for himself. He has to be in the TANF household,

filing, financial and need groups (see TANF Section C (TF-C) for

more information on eligibility groups). However, he signs a

Voluntary Agreement to Reduce or Close Benefits or Withdraw

Application and Notice of Action Taken (DHS 457D) to have

himself excluded from the TANF benefit group. He is not otherwise

exempt from JOBS disqualification. The client is considered

mandatory and can be disqualified for failure to cooperate with

JOBS without good cause.

Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310

4. Who can volunteer to participate in employment programs?

Clients who are exempt from JOBS Program disqualification may volunteer to participate

(in accordance with OAR 461-190-0211). These volunteers may stop participating at any

time.

When a volunteer’s status changes to required participation, DHS may not impose

penalties for noncooperation for incidents that occurred while the participant was exempt

from disqualification. Therefore, it is important for the DHS branch office to explain the

client’s employment status and rights and responsibilities in an orientation or an

assessment. DHS also needs to do the following:

Require clients to review and sign the JOBS rights and responsibilities form;

Notify clients when their status changes to required participation before requiring

them to participate in an employment program;

When a client becomes exempt from disqualification, notify them within

30 calendar days from the date the change in status occurs, or is reported to the

branch, whichever is later. Offer the client the opportunity to continue

participation as a volunteer.

Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310

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5. Employment program cooperation

Clients who are selected for participation in an employment program must do all the

following:

Schedule and keep employment-related appointments and interviews;

Notify DHS or the JOBS contractor of the reason for not keeping any assigned

activities, including employment-related appointments and interviews, classes and

activities. Notification must be made within three working days from the date of

the missed appointment, interview, class attendance or activity;

Attend and complete scheduled activities as specified on the case plan;

Follow through on job referrals;

Submit valid employment applications;

Provide DHS with verifiable documentation of JOBS participation hours,

including paid work, job search and educational participation hours.

General Provisions; Employment Programs: 461-130-0305

6. Child and medical support cooperation

Caretaker relatives must cooperate in establishing paternity and obtaining cash support

payments. (This does not apply to caretaker relatives participating in the JOBS Plus

program, Post-TANF program or SFPSS or those who are a two-parent household.)

Caretaker relatives show cooperation when they have:

Supplied sufficient information to enable DCS to proceed with appropriate action.

Sufficient information includes – but is not limited to – as many of the following

elements of information as possible regarding any and all noncustodial parents of

such dependent children: full legal name and nicknames, Social Security number,

current or last known address, current or last known employer, including name and

address (if a student, current or last known school), criminal record, including

where and when, etc.;

Supplied documentation or explanation of efforts to obtain information requested

by DHS or DCS;

Kept appointments with DHS and DCS related to establishing paternity;

Returned telephone calls or responded to correspondence when requested by DHS

or DCS;

Otherwise demonstrated a good faith effort to obtain necessary information and to

locate and identify each noncustodial or alleged parent, establish legal paternity,

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establish and enforce a support order and obtain support payments to the full

extent possible allowing for the client’s individual circumstances.

SEE TANF SECTION K (TF-K) FOR INFORMATION ABOUT CHILD AND

MEDICAL SUPPORT COOPERATION FOR VICTIMS OF DOMESTIC VIOLENCE.

Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340

Clients Required to Obtain Health Care Coverage and Cash Medical Support; CEM, EXT, GAM, MAA, MAF, OHP

(except OHP-CHP), OSIPM, SAC: 461-120-0345

Case Management Opportunity

When determining good cause for child support noncooperation, if physical or emotional

harm is anticipated from the noncustodial parent or his/her relatives, determine what

abuse occurred in the past and discuss available services that may help the family,

including domestic violence and child counseling, referral to Child Welfare and legal

services for a restraining order.

7. What is good cause?

Good cause is what DHS considers as valid reasons or circumstances that keep a client

from cooperating with elements of their case plan. It is the client’s responsibility to

provide evidence to establish good cause for noncooperation and to work with DHS staff

to try to resolve problems that interfere with cooperation. It is important to determine

whether the client cannot or will not cooperate with their case plan.

Good Cause; Employment Programs: 461-130-0327

8. Good cause for noncooperation with employment programs

A JOBS program participant may have good cause for not participating if any of the

following is true:

Cooperation or placement at a particular job site would place the client at risk of

domestic violence;

Participation in a required activity would have an adverse effect or risk on the

client’s physical or mental health. Documentation from a DHS-approved medical

authority is required;

DHS failed to provide a needed support service payment in time for the client to

participate;

Noncooperation is caused by an aspect of the client’s disability;

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DHS failed to provide a needed accommodation or modification in order for the

client to participate;

The worksite violates established health and safety standards;

A pregnant client is in her seventh or eighth month of pregnancy and either works

in a job that requires her to work more than 10 hours each week or has a case plan

that requires her to participate more than 10 hours each week;

Appropriate child care (or day care for an incapacitated person in the household) is

not available or there is a breakdown in child care arrangements for a child in the

household. The client must attempt to get child care from another provider.

“Appropriate child care” means that (a) both the provider and the place where care

is provided meet health, safety and provider requirements as defined in

OAR 461-165-0180; (b) the care accommodates the parent’s work schedule; and

(c) the care meets the specific needs of the child, such as age and special needs

requirements;

The work attachment position or employment offered is vacant due to a strike,

lockout or other labor dispute;

The work attachment position or employment requires a client to join a union and

the client has religious objections to unions;

The client belongs to a union and the employment goes against the conditions of

the client’s membership in that union. Good cause does not exist if the

employment is not governed by the rules of the union to which the client belongs;

The job referral or employer is discriminatory in terms of age, sex, race, religious

or political belief, marital status, disability or ethnic origin. Age, sex and disability

requirements are allowable when there are valid or legal reasons for the

requirements;

The person’s participation in Grand Ronde Tribe NEW program activities prevents

or interferes with participation in CAF SSP assigned JOBS activities or

completion of DHS JOBS assignments;

The client’s failure to participate is due to a circumstance beyond his/her

reasonable control;

The wage for the client’s current or potential job is: (a) less than minimum wage,

or (b) if minimum wage laws do not apply, the wage (rate for piecework) is less

than that normally paid for similar work.

Good Cause; Employment Programs: 461-130-0327

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9. Good cause for Job Quit

A client who is working full time (30 hours per week or more) may quit a job without

penalty if:

They have another exemption;

They quit to accept another job with a wage at least equal to the quit job;

They have not signed the JOBS rights and responsibilities form;

The workplace is unsafe because of risk of domestic violence;

The employer was unable or unwilling to provide a required accommodation for a

disabled client;

They quit to care for a family member with a disability;

They quit due to circumstances beyond their control such as but not limited to:

- Layoff;

- Employer went out of business;

- Natural disaster preventing the individual from going to work.

The employer engages in employment practices that are illegally discriminatory on

the basis of age, sex, race, religious or political belief, marital status, disability,

sexual orientation or ethnic origin;

Entered, or will be entering within the next 30 days, a residential treatment facility;

Recommendation by Child Welfare or other agency;

Unable to obtain or maintain appropriate child care.

Good Cause; Employment Programs: 461-130-0327

10. Good cause for missed appointments

Good cause for missing job interviews, employment-related appointments, absence from

training or work, scheduled mental health or alcohol and drug treatment appointments

and activities includes:

A mental or physical illness, impairment or condition preventing compliance. The

branch may require verification;

Note for good cause related to Alcohol and Drug (A&D) treatment: Good cause

for a missed A&D treatment appointment must be granted if an aspect of a

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disability related to A&D caused the client to miss the appointment. For example,

if memory loss caused by past methamphetamine use caused the client to miss an

appointment, good cause must be granted. However, workers are not required to

grant good cause when a client reports they missed an appointment because they

were using alcohol or drugs at the time.

A verified court appearance or temporary incarceration (30 days or less);

A verified breakdown in transportation with no readily accessible alternative;

Inclement weather that prevented the client and others similarly situated from

traveling;

Family problems, including medical, legal, domestic violence or school problems

with other family members;

Verified adverse circumstances that affected the client’s ability to attend, as

determined by DHS;

A legitimate breakdown in communication, such as DHS or contractor failure to

inform the client of an appointment;

Due to an aspect of a known or previously unknown disability;

DHS or contractor failed to provide a needed accommodation or modification.

Good Cause; Employment Programs: 461-130-0327

11. Good cause when the clients meet federal participation requirements

Good cause is granted when a client meets the following federal participation

requirements even though they may not have completed all the hours agreed to in their

case plan.

A single custodial parent with a child under 6 years of age if they participate for an

average of 20 hours per week in core activities;

A single custodial parent caring for a child under the age of 6 who has clearly

demonstrated an inability to obtain needed child care;

A single custodial parent with a child age 6 or over is participating in core and

noncore activities for an average of 30 hours a week, 20 of which must be core

activities;

A two-parent household is participating in core and noncore activities an average

of 55 hours per week, 50 of which must be core activities;

A client who is married or a single head-of-household under 20 years old who:

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- Maintains satisfactory attendance at a secondary school or the equivalent;

or

- Participates in education directly related to employment for an average of

at least 20 hours per week.

12. Good cause for noncooperation with alcohol and drug or mental health treatment

A client who is identified in need of mental health or alcohol and drug treatment must

cooperate and follow through with the referral and the treatment program requirements.

There is no good cause for not pursuing treatment unless treatment services are

unavailable to the client at no cost. However, clients may have good cause for missing

scheduled appointments or activities because of the circumstances specified under

item 11, above. Also, good cause exists if a domestic violence victim fails to cooperate

with a treatment plan when the batterer is also receiving treatment from the same

provider.

Good Cause for Failure to Comply with Substance Abuse or Mental Health Requirements: 461-135-0087

13. Good cause for noncooperation with DCS for child and medical support

Cooperation is reasonably anticipated to result in emotional or physical harm to

the dependent child;

Cooperation is reasonably anticipated to result in emotional or physical harm to

caretaker relatives that would reduce their ability to care for a dependent child;

Continuing efforts to obtain support would be detrimental to the dependent child

because of the following:

- The child was conceived as a result of incest or rape;

- Legal proceedings for adoption are proceeding before a court.

The parent is being helped by a public or licensed private social agency to resolve

the issue of whether to release the child for adoption. This good cause reason is

limited to three months.

If a client is claiming good cause for noncooperation with DCS for child and medical

support because he/she believes that cooperation will put their safety at risk, the client’s

statement is enough evidence to grant good cause.

Clients Excused for Good Cause from Compliance with Requirements to Pursue Child Support, Health

Care Coverage, and Medical Support: 461-120-0350

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14. Good cause for not pursuing assets

A client may have good cause for not pursuing assets if any of the following is true:

The assets are unavailable because:

- They are not in the client’s possession (e.g., a client has title to a car, but

the car is stolen); or

- They are jointly owned with others who are not in the financial group, who

are unwilling to sell, and the client’s interest is not reasonably saleable.

The client is incompetent and there is no legal representative to act on behalf of the

client. The client’s condition must be verified by a doctor or other authorized

person on the form designated by DHS;

The client is a victim of domestic violence and pursuing the asset will put the

client or the client’s children at risk of further, future violence;

The asset is an irrevocable or restricted trust and cannot be used to meet the basic

monthly needs of the financial group.

FOR MORE INFORMATION ABOUT INCOME AND RESOURCES IN

SITUATIONS OF DOMESTIC VIOLENCE, PLEASE SEE TANF SECTION K

(TF-K).

Requirement to Pursue Assets: 461-120-0330

Domestic violence: 461-135-1200

Availability of Resources: 461-140-0020

15. What is noncooperation?

Noncooperation exists when a client fails to complete the activities as specified on their

case plan without good cause. The assigned activities may include cooperating with

employment program requirements, cooperating with DCS in establishing paternity and

collecting cash and medical support, cooperating with alcohol and drug treatment

program requirements, cooperating with OVRS referrals and/or pursuing available assets,

etc.

Additionally, clients who are in the JOBS program are considered not cooperating if they

fail to do the following without good cause:

Meet the requirement to keep appointments and interviews;

Attend all scheduled classes and activities;

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Spend a JOBS support service payment on the goods or services the payment was

intended to cover, or fail to return an unused payment to DHS or the DHS

contractor;

Inform their child care provider that they were not participating in authorized

employment program activities, and as a consequence, DHS is billed in error;

Maintain employment, including causing their own dismissal; voluntarily reducing

their earnings; not accepting an increase in hours worked that would result in

increased earnings; and quitting a job without good cause.

Requirements for Mandatory Employment Program Clients; Pre-TANF, REF, SNAP, TANF: 461-130-0315

16. Discharge for misconduct

Noncooperation with the employment program exists when clients caused their own

dismissal, e.g., they were discharged for misconduct.

Misconduct is a knowing, deliberate defiance of reasonable employer expectations. When

determining whether an individual’s misconduct caused their dismissal from

employment, DHS will consider all the following:

The employee’s misconduct must demonstrate a willful violation, a willful

disregard of the employer’s interest, recurring negligence or wrongful intent;

The employer must have clearly communicated their expectations to the

employees to establish the reasonableness of the employers’ action and the

employee’s knowledge of the consequence of the conduct;

Gross misconduct (e.g., drunkenness or insubordination) does not have to be

preceded by a warning from the employer;

A single instance of poor judgment, carelessness, tardiness, unsatisfactory conduct

beyond the client’s control or inefficiency is not usually misconduct. Persistent

instances, or an act that results in serious consequences to the employer, can be

considered reasonable grounds for dismissing an employee for misconduct;

An employee who is a victim of domestic violence should not be held responsible

for the batterer’s actions at the employment site.

Requirements for Mandatory Employment Program Clients; Pre-TANF, REF, SNAP, TANF: 461-130-0315

17. Strikers

A striker is anyone involved in a strike, a concerted work stoppage or any interruption of

operations by employees. This includes a work stoppage caused by expiration of a

collective bargaining agreement.

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The following people are not considered participating in a strike:

Employees whose workplace is closed by the employer to resist the demands of

employees (lock-out);

Employees unable to work because of striking employees (e.g., striking lumber

mills: consequently, truck drivers do not have lumber to deliver);

Employees who terminate employment with a company involved in a strike and

accept another full-time job. A full-time job is a job involving 30 hours or more

per week or providing weekly earnings at least equal to the state minimum wage

multiplied by 30 hours.

If the caretaker relative of a filing group participates in a strike, the filing group is

ineligible for both cash and medical benefits. If other filing group member participates in

a strike, only that person is ineligible.

Effect of Strikes: 461-130-0328

18. What is re-engagement?

Re-engagement (OAR 461-001-0000) is a process intended to encourage clients to fully

participate in case plan activities. The re-engagement process is initiated when a concern

related to the plan or participation in the plan has arisen. Reserve judgment until you have

as much data as possible about the client’s situation or the situation that led to the need

for re-engagement.

The re-engagement process is an opportunity offered to clients and can be requested by

the client, DHS, or a community partner. It is conducted by a branch representative (e.g.,

case manager, operations manager) or by a team composed of a branch representative and

other persons (e.g., DHS contractor representative, neutral third party, etc.). It can be

conducted by a face-to-face meeting, phone call between the client and the branch

representative or re-engagement team or during a client group designed to re-engage

clients. The outcome of the re-engagement appointment should be clearly narrated.

1. Use the opportunity to clarify your understanding of the client’s goals, how they

believe the activities on their plan will support their goals and what about the plan

did not work for them;

2. What they believe they need to change about either the plan or their behavior to

meet their goals;

3. What resources they have that will support future participation.

Note: If a client expresses concerns about participating in a client group (where

personal information may be shared), then a one-on-one meeting should be

offered.

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Other steps in the re-engagement process include:

4. Gathering information about the client’s situation:

a. This process includes what the client’s perception of their situation is and

how they plan to address any concerns that have arisen;

b. Information from the client’s My Self Assessment form (DHS 7823);

c. Information from screenings/evaluations (documented on the TRACS testing

page), history of participation in the case record, family stability issues

(including child welfare involvement), JOBS contractor staff and other

agencies working with the client;

d. Recommendations from mental health or A&D treatment providers, doctors

or other professionals, information from community partners (e.g., domestic

violence service providers, community action agencies, housing, etc.) or

other agencies with which the client may be working, etc.

5. Offering any screenings that have not been completed or determine whether an

updated or further screening/assessment might be needed (e.g., A&D/MH

screening, Learning Needs screening, Domestic Violence screening or Physical

Health Needs screening):

a. The alcohol and drug, Domestic Violence, mental health and physical health

screenings should be offered a minimum every 12 months when there are

participation issues or other warning signs. Learning needs screenings only

need to be completed once; however, there may be indicators requiring

additional learning needs screenings;

b. Screenings can be offered in person, over the phone or in writing. Regardless

how the screening was offered, it will need to be documented in TRACS that

an offer has occurred;

c. A screening is considered completed when it has been:

Offered – Accepted – Conducted – Documented;

Offered – Accepted – No Show – Documented;

Offered – Refused – Documented.

6. Re-evaluating the appropriateness of current plan activities and modifying the plan

based on the client’s goals, strengths, barriers and resources;

7. Helping clients make informed decisions by clarifying program requirements,

expectations and consequences for noncooperation;

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a. Including participation requirements, rights and responsibilities and

consequences of disqualification in JOBS and REF;

b. Participation requirements and causes that could lead to removal from the

program in SFPSS.

8. Exploring other options with the client that may support their participation such as:

a. Resources of which the client may know of; and

b. Possible referral to services within DHS (such as SFPSS or TA-DVS),

referral to community partners (such as housing or A&D treatment),

provisions of support services, etc.

9. Determining whether the client is unable to participate in plan activities or is

willfully noncompliant.

In the JOBS program, the re-engagement process provides an opportunity to determine

good cause for failure to cooperate with JOBS, and to help participants and potential

participants resolve disputes and misunderstandings. This includes disputes about case

plans, JOBS support service payment amounts, irregular attendance at assigned JOBS

activities, missed appointments, failure to participate in a JOBS component and refusal to

accept or maintain employment.

In TRACS, document the situation that led to the request for re-engagement including the

client’s perception of the situation, steps taken to encourage re-engagement, findings of

good cause or no good cause (even if the client is now willing to re-engage), staffing with

community partners and child welfare, home visits or attempted home visits (a home visit

attempt is required before a full family sanction can be imposed), screenings completed

(or offered), alternative resources offered or available to the client, as well as any

outcomes from the re-engagement process.

DHS is required to review all TANF or Pre-TANF program noncooperation to determine

if the client had or has barriers, which prevented them from cooperating with their case

plan. DHS must determine that the client was willfully noncompliant (ORS 412.009).

This is to be accomplished by a locally determined team consisting of qualified and

appropriate DHS and partner staff. When considering any level of disqualification, the

minimum review team should include the following:

Case manager;

Line manager or designee;

JOBS partner or other DHS staff;

The clients should also be encouraged to attend, if possible.

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When there are issues that have been previously identified or there are indicators of

certain issues, professionals who can assist us in addressing those issues must be included

as part of the review team. These may include, but are not limited to:

Intensive Case consultant;

Child Welfare worker;

Lead workers;

Child Welfare consultant;

District nurse;

MH/DA/DV provider(s);

OVRS counselor;

Disability analyst.

Note: Prior to each level of disqualification, there must be a staffing with Child

Welfare. Ask the Child Welfare staff person to weigh the risk to the child or

children if the TANF grant were to be reduced or eliminated due to a DQ4. This

contact with Child Welfare is documented on TRACS in the Re-Engagement

record. Include the name of the Child Welfare staff person and their

recommendation to impose, or not to impose a disqualification.

This team staffing should review all the elements of the noncooperation, including:

Information gathered, including information from the client’s DHS 7823, any

history or indicators of mental health, drug/alcohol, domestic violence;

Client case file;

TRACS Narratives;

TRACS pages such as the Testing Page, Disability/Limitation and

Accommodation Page, etc.

Screening and Assessment results – were recommendations needed, was it completed

and/or did DHS attempt to do so?

If there were disability, limitation and/or accommodations noted:

Review known disability issues for cause of noncooperation;

Review results of formal evaluations or assessments to determine if an aspect of a

previously unknown medical, mental health, learning disability, cognitive,

addiction issues, etc., caused the noncooperation.

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Review accommodations and modification for the following:

- Were all needed accommodations or modifications offered to the applicant

or recipient?

- Did the applicant or recipient accept the accommodations or modifications?

- Are there alternative accommodations or modifications to consider?

- Did the case plan appear appropriate for the client?

- Child Safety review.

The local DQ team will decide if a client has good cause for noncooperation. Read the

following to determine what to do after the team has made their decision. Document all

findings in TRACS and the client's case file. Remember that certain A&D and mental

health information narrated in TRACS needs to be placed in the A&D/MH narrative.

If the client has "good cause":

- Do not apply the disqualification;

- If the local team review determines that past disqualifications were applied

incorrectly, those past disqualifications shall be removed.

If the client does not have “good cause” for the noncooperation:

- Apply the disqualification at the appropriate level;

- Complete the Re-engagement Page in TRACS, documenting the situation

that led to Re-engagement, steps taken to encourage and attempts to engage

client, team review, home visits attempted, child safety review, etc., and

the team’s recommendation for applying the disqualification;

- Prior to imposing second level of disqualification, a home visit and review

of alternate resources available to the client must occur;

- Remember that Child Welfare is involved in the decision prior to a

disqualification where there is a reduction of benefits.

Whether or not the client agrees to participate in the re-engagement process, parts of the

process that are not dependent on client participation (including assessing the risk to

children if the grant is reduced or closed) must be completed before a disqualification is

imposed. Unresolved issues can be addressed through the hearing process only after a

disqualification notice has been sent.

Re-engagement; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0231

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F - 18 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013

Re-engagement may end under any of the following conditions:

1. The department and the client agree to a modified case plan and the client

completes two-consecutive weeks of cooperation. The client is considered

successfully re-engaged in JOBS.

2. Efforts to re-engage are unsuccessful:

a. The client clearly indicates an intent not to participate in the re-engagement

process.

b. The client is willfully noncompliant and has the ability to be fully engaged.

c. The client has no barriers.

d. The client refuses to take appropriate steps to address identified barriers to

participation.

e. The client did not have good cause for not complying with a requirement of

the program and the client is able but unwilling to address the issue through

activities to remove the barrier or plan modifications, or

f. The client misses a re-engagement appointment without good cause.

3. There is no appropriate activity available in which the client may participate and/or

there are no support services available to support participation in appropriate

activities.

Note: In the SFPSS program, the re-engagement ends when the client is removed

from the program or the client cooperates with the requirements of the

SFPSS program.

(A) Employment Program disqualification

When an individual who is required to cooperate with the activities specified on their

case plan fails to cooperate without good cause, they are subject to

disqualifications/penalties.

SEE TANF SECTION O (TF-O) FOR INFORMATION ON DECISION NOTICE

REQUIREMENTS WHEN IMPOSING DISQUALIFICATIONS.

Penalties for noncooperation with Employment Program requirements are

progressive. They are as follows:

The first level, which covers three months, is the removal of noncooperating

client’s needs from the cash grant (i.e., the noncooperating member will not be

included in the benefit group);

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The second level, which is the fourth month, the family does not receive a cash

grant;

At the end of the fourth month, TANF is closed for the entire need group. The

client is not eligible for TANF benefits for two consecutive months, after

which they must re-apply for TANF benefits;

Clients in JOBS disqualification are still assumed eligible for MAA or MAF

medical benefits if they would otherwise be eligible for them.

Assumed Eligibility for Medical Programs: 461-135-0010

Before applying any level of disqualification where there is a reduction in benefits,

assess the client's family situation as outlined in the re-engagement process. Focus

specifically on the potential impact of the disqualification on the health, safety and

general well-being of the children. Community partners should be consulted as part

of the family assessment. Before the final level of disqualification, the assessment

must include a home visit and discussion of alternate resources available for the

family to meet their needs. The results of the assessment must be narrated in the Re-

engagement record on TRACS.

When a disqualified client does not act to end the disqualification, it progresses to

the next level. The client is not entitled to a hearing on progression of the

disqualification if there is no reduction or termination of the TANF grant.

Example: A client is in the second month of a rolling disqualification in

March and moves to the third month in April. There is no

notice because the grant was not reduced or closed in April.

SEE SECTION TANF K.5 (TF-K.5) FOR INFORMATION ON JOBS

DISQUALIFICATION FOR CLIENTS WHO ARE VICTIMS OF DOMESTIC

VIOLENCE.

Disqualifications; Pre-TANF, REF, SNAP, TANF: 461-130-0330

Send a timely continuing benefit decision notice if a JOBS disqualification results in

grant reduction; closure; or change of method of payment. The notice must include:

action that caused the disqualification, the OAR, minimum length of disqualification,

reduction amount and how the disqualification can be ended.

Notice Situation; Disqualification: 461-175-0220

End the disqualification when one of the following happens:

The disqualification was applied in error. Do not count that disqualification;

The disqualified individual is now exempt from JOBS program participation and

disqualification;

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F - 20 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013

It becomes known that the failure to cooperate was based on previously unknown

domestic violence issues;

It becomes known that the failure to cooperate was based on an aspect of a

previously known or unknown disability;

A required accommodation or modification which would allow a disabled client to

participate was not provided;

The disqualified person is no longer a member of the household group. The

disqualification follows the person;

There is a break in TANF benefits. A break in benefits is when the family is not

receiving TANF cash assistance because the TANF case is closed;

The disqualified person demonstrates two consecutive weeks of cooperation.

Example 1: Lisa is on an active disqualification. It is in the first level at the

second month. Lisa tells her worker she is pregnant and due next

month.

Question: Would the worker remove the disqualification?

Answer: Yes. Lisa is now exempt from JOBS participation and

disqualification.

Example 2: Remmy is currently an active DQ1. She failed to turn in her

redetermination packet for TANF. Her case closed at the end of

last month. She returns a month later and submits an application

for TANF.

Question: When Remmy returns and applies for TANF, does she have to

complete two consecutive weeks of cooperation?

Answer: No. There was a break in benefits and the disqualification would

have become inactive. When Remmy reapplied for TANF, it was after a

break in benefits. There is no two-week cooperation requirement.

Note: When a TANF case closed, the needs resource DQ code should be

removed.

Prior to the effective date of a proposed disqualification:

A client who states to an appropriate employee of the department a desire to cooperate

with participation requirements must:

Be assigned a cooperation period of two consecutive weeks;

Complete a new or revised case plan, or agree to complete each activity in the

current case plan.

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The disqualification ends after the client participates for two consecutive weeks, at which

time the cash benefits are restored. If the first day of the month occurs during the two

consecutive weeks, benefits will be restored the day the client completed the two

consecutive weeks. If the disqualified person demonstrates cooperation during this

period, do not impose the disqualification penalty. You would count the month in which

the disqualification penalty was to be imposed as a disqualification month.

Example 3: Alicia has not been cooperating with the activities in her case plan.

She does not have a disqualification at this time. The team staffing

decided she did not have good cause. The disqualification will be

applied the first of the following month. Alicia contacts her worker

after receiving a reduction notice and stated she wants to

participate. Alicia and her worker revise her case plan and she

begins her two-week cooperation period on the 20th

of the month.

Alicia completes her two weeks on the fourth of the following

month.

Question: What date would Alicia’s grant be restored?

Answer: Alicia’s grant would be restored to the fourth of the month.

Question: Does the disqualification remain in the Needs Resource and

Case Descriptor?

Answer: The disqualification (DQ) is removed from the Needs Resource

but remain in the Case Descriptor (history). In this situation Alicia

received the disqualification.

Question: What if Alicia began the two consecutive weeks of cooperation

on the 10th

of the month and finished on the 24th

. Would there be a

financial penalty on the first when the disqualification is applied?

Answer: No. Alicia completed the two consecutive weeks of cooperation

prior to the disqualification being applied. Therefore, no monetary

sanction would be applied. The disqualification (DQ) is removed from the

Needs Resource but remains in the Case Descriptor (history).

On or after the date the disqualification was proposed to take effect:

A client who states to an appropriate employee of the department a desire to cooperate

with participation requirements must:

Be assigned a cooperation period of two consecutive weeks;

Complete a new case plan before cash benefits are restored.

The disqualification ends after the client participates for two consecutive weeks. The

grant is resorted effective the date the client completes the two consecutive week

cooperation period.

Example 4: Albert had been determined willfully noncompliant. His

disqualification will be applied on the first of the following month.

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F - 22 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013

Albert does not contact his worker until the fifth. The

disqualification has already taken effect. He wants to re-engage in

the JOBS program. Albert and his worker develop a new plan. He

begins his two-week cooperation period on the seventh of the

month. He completes the two consecutive week requirement on the

21st of the month.

Question: When is Albert’s grant restored?

Answer: Albert’s grant would be restored effective the 21st of the month.

This is the day Albert completed his two weeks of cooperation.

Note: Meet with a client indicating they want to cooperate as soon as possible.

Removing Disqualifications and Effect on Benefits: 461-130-0335

Domestic violence: 461-135-1200

Next steps in disqualification

When the applicant or recipient is re-engaged and a new instance of noncooperation

occurs, the worker should make a minimum of two attempts to engage the client. If

unsuccessful, the re-engagement process must be completed. New instance means that

the applicant or recipient was re-engaged and subsequently failed to cooperate.

If the applicant or recipient has not re-engaged and the re-engagement process has been

completed, the disqualification would continue to the next appropriate level.

In either situation, a re-engagement staffing must occur and be documented in TRACS

prior to applying a disqualification that results in a reduction of benefits. When a notice is

required, the re-engagement process is completed prior to the 10-day notice deadline.

(B) Disqualification for Alcohol & Drug or Mental Health Noncooperation

Use the following penalties (MQ1 – MQ4) when an adult member or parenting teen

in the need group is exempt from JOBS disqualification but is required to participate

in alcohol and drug or mental health treatment. If the adult member or parenting teen

in the need group is JOBS mandatory, use the JOBS disqualification levels (DQ1 –

DQ4).

Penalties for not cooperating with alcohol and drug or mental health treatment

program requirements are progressive. The re-engagement process as outlined in

section 18 above is used to determine that the client was willfully noncompliant. The

penalties for failing to cooperate with treatment are as follows:

The first level, which covers three months (DQ1 for JOBS Mandatory clients

and MQ1 for clients exempt from JOBS disqualification), is the removal of

the noncooperating client's needs from the cash grant; (i.e., the

noncooperating member will not be included in the benefit group);

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The second level, which is the fourth month, the family does not receive a

cash grant;

At the end of the second level, the fourth month, TANF is closed for the entire

need group. The client is not eligible for TANF benefits for two consecutive

months, after which they must re-apply for TANF benefits;

Clients in Alcohol & Drug or Mental Health disqualification are still assumed

eligible for MAA or MAF medical program benefits if they would otherwise

be eligible for them.

Assumed Eligibility for Medical Programs: 461-135-0010

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for

Substance Abuse and Mental Health; Disqualification and Penalties; Pre-TANF, REF,

TANF: 461-135-0085

Demonstrating Compliance with Substance Abuse and Mental Health Requirements; Restoring Cash

Benefits: 461-135-0089

Note: DQs and MQs do not transfer to each other. If a client is at an MQ1 and

becomes JOBS mandatory, the next level of disqualification would not be

MQ2 but rather DQ1. This is true going the other way as well – from a

DQ to an MQ.

Re-engagement staffing

Before applying each level of disqualification where there is a reduction in benefits,

assess the client's family situation as outlined in the re-engagement process. Focus

specifically on the potential impact of the disqualification on the health, safety and

general well-being of the children. Community partners should be consulted as part

of the family assessment. Before the final level of disqualification, the assessment

should include a home visit and discussion of alternate resources available for the

family to meet their needs. The results of the assessment must be narrated in the Re-

engagement record on TRACS.

Send a timely continuing benefit decision notice if the grant is reduced, closed or the

payment method changes.

Notice Situation; Disqualification: 461-175-0220

If a client who is exempt from Employment Program disqualification loses that

exemption while serving an eligibility disqualification for Alcohol & Drug/Mental

Health noncooperation, the client continues in the Alcohol & Drug/Mental Health

disqualification until they cooperate.

Example 1: Last month Joanne was not cooperating with the

requirement for her to attend alcohol and drug treatment.

At the time her child was under the age of two. The case

worker tried to re-engage Joanne but the local team

decided she was willfully noncompliant and applied a

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F - 24 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013

disqualification. Joanne had an MQ1 added to her Needs

Resource on her case.

Example 2: Joanne has continued not to cooperate and her case went

to an MQ2 and is now an MQ3. Her child just turned

2 years of age and Joanne is no longer exempt from JOBS

participation and disqualification.

Question: Would the next level of disqualification be MQ4?

Answer: No. Remember the MQs and DQs do not transfer.

Joanne’s next level of disqualification would be a DQ1.

Question: Why would Joanne be a DQ1?

Answer: Joanne would be a DQ1 instead of an MQ4 because she

is now JOBS mandatory. The MQs she had acquired do not

transfer to DQs.

Multiple Disqualifications, Change in JOBS Status; TANF: 461-135-0200

End the disqualification when one of the following happens:

The disqualification was applied in error. Do not count that disqualification;

It becomes known that the failure to cooperate was based on previously

unknown domestic violence issues;

It becomes known that the failure to cooperate was based on an aspect of a

previously known or unknown disability;

A required accommodation or modification which would allow a disabled

client to participate was not provided;

The disqualified person is no longer a member of the household group. The

disqualification follows the person;

There is a break in TANF benefits. A break in benefits is when the family is

not receiving TANF cash assistance because the TANF case is closed;

The disqualified person demonstrates two consecutive weeks of cooperation

and demonstrates a willingness to participate in treatment as required under

OAR 461-135-0085.

SEE SECTION TANF F.25 (TF-F.25), EXAMPLES 1 AND 2 UNDER “A BREAK

IN TANF BENEFITS…: PARAGRAPH.

Prior to the effective date of a proposed disqualification:

A client who states to an appropriate employee of the department a desire to

cooperate with participation requirements must:

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Be assigned a cooperation period of two consecutive weeks;

Demonstrate a willingness to participate in treatment as required under

OAR 461-135-0085 if treatment is still required.

The disqualification ends after the client participates for two consecutive weeks and

demonstrates a willingness to cooperate with the requirement to attend treatment, at

which time the cash benefits are restored. If the first day of the month occurs during

the two consecutive weeks, benefits will be restored the day the client completed the

two consecutive weeks. You would count the month in which the disqualification

penalty was to be imposed as a disqualification month.

Example 3: Roger has not been cooperating with his treatment plan. He

does not have a disqualification at this time. The team

staffing decided he did not have good cause. The

disqualification will be applied the first of the following

month. Roger contacts his worker after receiving a

reduction notice and stated he wants to participate. Roger

and his worker revise his case plan and he begins his two-

week cooperation period on the 20th

of the month. Roger

completes his two weeks on the fourth of the following

month.

Question: What date would Roger’s grant be restored?

Answer: Rogers’s grant would be restored to the fourth of the

month.

Question: Does the disqualification remain in the Needs Resource

and Case Descriptor?

Answer: The disqualification (DQ) is removed from the Needs

Resource but remain in the Case Descriptor (history).

Question: What if Roger began the two consecutive weeks of

cooperation on the 10th

of the month and finished on the 24th

?

Would there be a financial penalty on the first when the

disqualification is applied?

Answer: No. Roger completed the two consecutive weeks of

cooperation prior to the disqualification being applied. Therefore,

no monetary sanction would be applied. The disqualification (DQ)

is removed from the Needs Resource but remains in the Case

Descriptor (history).

On or after the date the disqualification was proposed to take effect:

A client who states to an appropriate employee of the department a desire to

cooperate with participation requirements must:

Be assigned a cooperation period of two consecutive weeks;

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Demonstrate a willingness to participate in treatment as required under

OAR 461-135-0085 if treatment is still required.

The disqualification ends after the client participates for two consecutive weeks and

demonstrates a willingness to participate in treatment as required by rule. The grant

is resorted effective the date the client completes the two consecutive week

cooperation period.

Example 4: Yolanda had been determined willfully noncompliant. Her

disqualification will be applied on the first of the following

month. Yolanda does not contact his worker until the fifth.

The disqualification has already taken effect. She wants to

re-engage in treatment. Yolanda and her worker develop a

new plan. She begins her two-week cooperation period on

the seventh of the month. She completes the two-

consecutive week requirement on the 21st of the month.

Question: When is Yolanda’s grant restored?

Answer: Yolanda’s grant would be restored effective the 21st of the

month. This is the day she completed her two weeks of

cooperation.

Cooperation assignments must comply with the following:

For all levels of penalty, if an appropriate activity is not available within two

consecutive weeks or there is a cost to the client, a client's statement of intent to

cooperate will serve as the demonstration of cooperation.

In order to end a penalty imposed under OAR 461-135-0085, a client must state to

an appropriate department employee a desire to cooperate with participation

requirements and complete a cooperation period of two consecutive weeks. The

client must demonstrate a willingness to participate in treatment required under OAR

461-135-0085 if treatment is still a requirement.

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for

Substance Abuse and Mental Health; Disqualification and Penalties;

Pre-TANF, REF, TANF: 461-135-0085

Demonstrating Compliance with Substance Abuse and Mental Heath Requirements; Restoring Case

Benefits: 461-135-0089

(C) Counting the disqualification/noncooperation penalty months

For Employment Program disqualification or penalty for failure to cooperate with

substance abuse/mental health treatment, count as a month of disqualification any

month in which the client is disqualified for even one day, and the month in which a

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disqualification would have become effective, if the client had not successfully

demonstrated cooperation before the effective date per OAR 461-130-0335.

Disqualifications; Pre-TANF, REF, SNAP, TANF: 461-130-0330

Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for

Substance Abuse and Mental Health; Disqualification and Penalties; Pre-TANF, REF,

TANF: 461-135-0085

19. Penalty for failure to cooperate with support (cash and medical)

For applicants: denial of application for cash benefits for the entire family and

medical benefits for the person who fails to cooperate;

For recipients: the net monthly cash benefit amount, after income deductions and

reductions for JOBS noncooperation are applied (where applicable), shall be

reduced by the following percentages:

- 25 percent for the first month following the month in which failure to

cooperate is determined;

- 50 percent for the second month;

- 75 percent for the third month;

- 100 percent (total ineligibility for cash benefits) for the fourth and

subsequent months.

The person who fails to cooperate with support requirements is ineligible for

medical benefits.

Note: There is no requirement to cooperate with child support (and no penalties for

noncooperation) for recipients in the State Family Pre-SSI/SSDI program or

those eligible for cash assistance as a two-parent household.

Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340

Send a basic decision notice if applicants are denied TANF due to failure to cooperate

with child support programs. Send a timely continuing benefit decision notice for child

support disqualification.

Notice Situation; Disqualification: 461-175-0220

20. Ending DCS disqualification

End the support noncooperation penalties when the client cooperates by

completing the necessary forms, providing requested information, scheduling an

appointment with DCS, or taking whatever other actions are required to indicate

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cooperation or a determination of good cause has been made. Supplement the grant

back to the date the client cooperated by taking whatever other actions were

required to indicate cooperation.

Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340

Clients Required to Obtain Health Care Coverage and Cash Medical Support; CEM, EXT, GAM, MAA,

MAF, OHP (except OHP-CHP), OSIPM, SAC: 461-120-0345

21. Pursuing assets

No cash or medical benefits will be approved if clients fail to make a good faith effort to

pursue assets or have good cause for not pursuing an asset.

If an asset is not available the client would not be required to pursue.

Example 1: Joshua is applying for TANF program benefits for himself and

child. During the intake appointment, the case worker finds out

that Joshua was injured in an auto accident and is unable to work

for the next 60 days.

Question: Would Joshua need to apply for unemployment compensation?

Answer: No. Joshua would not be eligible for UC benefits because he is

unable to work at this time. The asset would not be available.

Example 2: Hillary and her two children are applying for TANF program

benefits. Hillary is 20 years old and has no work history.

Question: Should her case worker require her to apply for UC benefits?

Answer: No. Hillary has no work history and therefore would have no UC

benefits available.

Requirement to Pursue Assets: 461-120-0330

FOR INFORMATION ON NOTICES, SEE TANF SECTION O (TF O).

22. Penalty for not pursuing available assets

For applicants: denial of the application;

For recipients: termination of TANF cash and medical benefits after a timely

continuous benefit decision notice is sent.

Requirement to Pursue Assets: 461-120-0330

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January 15, 2013 TANF G - Financial Eligibility G - 1

G. Financial Eligibility

Case Management Opportunity

Ask about reasons for leaving recent jobs, resources available from relatives to support

employment and retention, work limitations due to injuries that are now paying disability

or insurance payments.

1. Requirements

The financial eligibility requirements include meeting the income and resource limits for

the program. Income and resources are assets. An asset that is counted as income is

excluded as a resource in the budget month. Any remaining amounts are counted as a

resource the following month. The need group is ineligible for benefits if they have

income or resources above the allowable limits.

FOR MORE INFORMATION ON WHEN INCOME AND RESOURCES ARE

CONSIDERED AVAILABLE OR UNAVAILABLE, SEE ITEMS 4 AND 5 BELOW

(TF-G.4 AND TF-G.5).

Assets; Income and Resources: 461-140-0010

Use of Resources in Determining Financial Eligibility: 461-160-0010

2. Resource and resource limit

A resource is available if the client has the legal interest in the resource and has the legal

ability to convert the resource to cash and/or use it for support and maintenance.

For Temporary Assistance for Needy Families (TANF) applicants, TANF clients with an

active JOBS disqualification and TANF clients who are not progressing in their case

plan, the resource limit is $2,500. Once a client has met the $2,500 resource limit as an

applicant, and has become an Pre-TANF Program participant or TANF recipient, the

resource limit goes up to $10,000 unless they have an active JOBS disqualification or are

not progressing in an open JOBS case plan. In non-needy caretaker relative situations, the

resources of the caretaker relative are not counted against the grant.

Examples of $2,500 resource limit:

Example 1: Maria is on SSI. She is receiving MAA and TANF for her two

children. The MAA and TANF resource limit for the family is

$2,500 because there are no caretaker relatives or parents

receiving TANF.

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G - 2 TANF G - Financial Eligibility January 15, 2013

Reminder: Individuals who are receiving SSI fall out of the financial

group. Their income and resources should not be

considered for the MAA, MAF and TANF financial

eligibility decision.

Example 2: Jane is on TANF with her children. Both of her children are in

school. She has had a JOBS case plan in the past but failed to

cooperate with the activities in the plan. She is currently serving a

disqualification. She is at a DQ1 and will be moving to a DQ2 next

month. The family’s MAA and TANF resource limit is $2,500

because Jane has a current JOBS disqualification.

Examples of $10,000 resource limit:

Example 1: Bristol is receiving TANF for herself and her child. She is needed

to care for her child who has a disability. Currently she is exempt

from JOBS participation. Bristol is a parent in the need group; she

is not a new applicant for MAA or TANF; she does not have a case

plan and is not serving a disqualification. The MAA and TANF

resource limit for the family is $10,000.

Example 2: Harvey and his three children are receiving MAA and TANF.

Harvey does not have a case plan. All three of Harvey’s children

require childcare and one child special needs care. The district

does not have the resources to cover the care. Harvey is not a new

applicant for MAA or TANF; he does not have a case plan or

current disqualification; and he is a parent in the need group.

Using the new policy, the MAA and TANF resource limit for the

family is $10,000.

To qualify for benefits, a need group must not have made a disqualifying transfer of their

resources within the preceding three years. They must report any transfer at application,

redetermination, and when the transfer occurs. Failure to report, or making a

disqualifying transfer of available resources will result in termination of benefits. When

the client is ineligible for benefits because of a disqualifying transfer of resources, the

client remains ineligible until the disqualification period ends or when the full equity

rights in the resource are transferred back to the client or the client receives adequate

compensation.

SEE OARS 461-140-0220, 461-140-0250 AND 461-140-0270 FOR

DETAILS.

Availability of Resources: 461-140-0020

Asset Transfer; General Information and Timelines: 461-140-0210

Adjustments to the Disqualification for Asset Transfer: 461-140-0300

Resource Limits: 461-160-0015

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January 15, 2013 TANF G - Financial Eligibility G - 3

3. Determining the resource value of vehicles for the Pre-TANF Program and TANF

Motor vehicles (cars, trucks, and vans) are often important tools for clients to use to

attain self-sufficiency. They are critical employment tools for clients who:

Live in areas not served by public transportation;

Are fleeing domestic violence; or

Cannot access public transportation due to physical disabilities.

Because the Department of Human Services (DHS) recognizes what an important tool a

motor vehicle can be for achieving self-sufficiency, DHS has a generous standard for

counting the resource value of motor vehicles for clients in the Pre-TANF Program and

TANF applicants and recipients.

The resource value of motor vehicles is counted the same way for TANF applicants,

Pre-TANF Program participants and TANF recipients. There are five steps to

determining the resource value of a motor vehicle for these clients.

Step 1: Determine the availability of the vehicle as a resource. Clients might own

or have an interest in a vehicle, but it may not be available to them as a resource.

This is especially true if the client is a victim of domestic violence.

SEE THE TANF CHAPTER, SECTION G-5 (TF G.5), FOR MORE

INFORMATION REGARDING THE AVAILABILITY OF RESOURCES.

Step 2: Determine the equity value. DHS will exclude $10,000 in equity value for

all licensed motor vehicles excluded when determining the value of motor vehicles

(see Step 4).

Step 3: Determine the equity value of the vehicle. The equity value of the vehicle is

the fair market value of the car minus any “encumbrances.” Using the National

Automobile Dealers Association’s (NADA) Used Car Guide (or similar

publication), look at the “Average Trade-in Value” for the vehicle. The Kelley

Blue Book is also available on the internet at the DHS Self-Sufficiency Staff Tools

page (http://www.dhs.state.or.us/caf/ss_stafftools.htm). Do not add disability-

related apparatus, optional equipment or low mileage to increase the value.

Subtract from that amount any amount the client owes on the vehicle, or any other

costs, such as liens. The remainder is the equity value.

SEE THE COUNTING CLIENT ASSETS CHAPTER, SECTION A.3 (CA-A.3),

FOR MORE INFORMATION.

Step 4: Exclude $10,000 in equity value. Total the equity value of all the licensed

vehicles. Deduct $10,000 from the total equity value of all vehicles combined. The

remainder is the resource value of the vehicle or vehicles.

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G - 4 TANF G - Financial Eligibility January 15, 2013

Step 5: Compare the resource value of the vehicle to the resource limit. If the

amount exceeds the TANF resource limit, the client is not eligible. In addition to

the equity value that exceeds $10,000, any other vehicles and resources are

counted toward the resource limit. For TANF applicants and people who are not

progressing on their self-sufficiency plan, the resource limit is $2,500. For people

who are already in the Pre-TANF Program or receiving TANF and are progressing

with their JOBS plan (or in JOBS Plus), the resource limit is $10,000.

Note: The resources of non-needy caretaker relatives and SSI recipients do not count

toward the TANF resource limit.

4. Availability of income

Income for TANF includes both earned and unearned income received monthly,

periodically, or in a lump sum. Most earned income is countable income; i.e., used to

calculate the benefit amount. Unearned income can be excluded, counted as income, or

counted as a resource.

Income received on a regular basis, but not monthly – such as quarterly, semiannually,

annually or as a contract employee – is called periodic income. Periodic income is

counted as income in the month received. Depending on the source, it can be counted as

earned or unearned income.

Income received too infrequently or irregularly to be reasonably anticipated, or received

as a one-time payment, is called lump-sum income. Income that can be received in a

lump sum is considered lump-sum income even when the client chooses to receive it in

monthly installments. Lump-sum income is counted as a resource.

Income is available immediately upon receipt, or when the client has a legal

interest in the income and the legal ability to make the income available;

The amount of income considered available is the gross before deductions, such as

garnishments, taxes or other payroll deductions;

SEE COUNTING CLIENTS ASSETS SECTION A FOR MORE INFORMATION

ABOUT PERIODIC (CA-A.6) AND LUMP SUM (CA-A.5) INCOME.

Determining Availability of Income: 461-140-0040

Note: If the income is usually paid monthly or twice monthly on the first or last day of

the month, but is paid early or late because the regular payday falls on a holiday

or weekend, it is still considered to be paid on the regular payday.

When earned income is withheld or diverted at the request of an employee, it is

considered available in the month the wages would have been paid;

An advance or draw is money received that will be subtracted from later wages.

An advance or draw is available when received;

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January 15, 2013 TANF G - Financial Eligibility G - 5

Averaged, annualized, converted or prorated income is available throughout the

period for which the calculation applies;

Deemed income is available whether or not it has been received;

Payments that should legally be made directly to a member of the financial group

but are paid to a third party for a household expense are considered available to the

financial group when the third party received the payment;

Example: A noncustodial parent has been ordered by a court to pay child

support to the child’s mother, but chooses to make a payment to a

landlord for shelter expenses for this child (rather than making the

payment directly to the child’s mother). The shelter payment is

considered available.

Income that is averaged, annualized, converted or prorated is considered available

throughout the period for which the calculation applies;

The portion of a payment from an assistance program (such as unemployment

compensation (UC) or Social Security benefits) that is withheld to repay an

overpayment is considered available.

Determining Availability of Income: 461-140-0040

Treatment of Periodic Income: 461-140-0110

Availability and Treatment of Lump-Sum Income: 461-140-0120

5. Unavailability of income and resources

Income is not available if any of the following is true:

The income is wages withheld by an employer as a general practice, even if in

violation of the law;

The income is paid jointly to the client and other people and the others do not pay

the client their share;

The income is received by a member of the financial group after they have left the

household. Count only the income the person received while they were residing in

the household;

The client is a victim of domestic violence, the client’s abuser controls the income

and pursuing the income would put the client or the client’s children at risk.

Resources are not available if any of the following is true:

When a client is a victim of domestic violence, resources jointly held with the

abuser are not available if pursuing the resources would put the person at future

risk;

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G - 6 TANF G - Financial Eligibility January 15, 2013

The resources are being used by a domestic violence victim to flee the abusive

situation (i.e., money needed to move into stable housing);

The client is a victim of domestic violence, the resource is jointly owned with or is

in the possession of a person who lives in the household the client left or is

planning to leave, and pursuing the resource will put the client or the client’s

children at risk;

The client has a legal interest in the resource, but the resource is unavailable

because it is not in the client’s possession (for example, a client has title to a car,

but the car is stolen), and the client is unable to gain possession of it;

The resource is jointly owned with others not in the financial group who are

unwilling to sell, and the client’s interest is not reasonably saleable;

The resource is included in an irrevocable or restricted trust and cannot be used to

meet the basic monthly needs of the financial group;

A resource is considered unavailable during the time the owner does not know he

or she owns the resource.

Domestic violence: 461-135-1200

Availability of Resources: 461-140-0020

Determining Availability of Income: 461-140-0040

6. TANF income and payment standards

Countable Income Limit Adjusted Income/Limit

(with Adult) (with Adult)

No. in E. Group Amount No. in E. Group Amount

1 $ 345 1 $ 326

2 499 2 416

3 616 3 485

4 795 4 595

5 932 5 695

6 1,060 6 796

7 1,206 7 886

8 1,346 8 976

9 1,450 9 1,039

10 1,622 10 1,150

Each additional

person

172 Each additional

person

110

Income and Payment Standards; MAA, MAF, REF, SAC, TANF: 461-155-0030

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January 15, 2013 TANF G - Financial Eligibility G - 7

7. Asset Quick-Reference Chart

Note: This chart does not include treatment of assets for a client working under a JOBS

Plus agreement. See Counting Client Assets Chapter for that specific situation.

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

Adoption assistance: 461-145-0001

• For special needs items

X

Agent Orange Disability Benefits

461-145-0005

• Aetna Life and Casualty

• Agent Orange Act of 1991

(Dept. of Veterans Affairs)

X

X

Alaska Permanent Fund Dividend

461-145-0008

X

Animals: 461-145-0010

• If pets or raised for food

• Income-producing (see income-

producing property)

X

Annuities, Dividends, Interest

461-145-0020

X

Bank account: 461-145-0030 X

Burial arrangements: 461-145-0040

• Prepaid, revocable

• Irrevocable

X

X

Burial Space and Merchandise

461-145-0050

• Space - one per client

• Merchandise for client and specific

relatives

X

X

Cash and Foreign Currency that can

be converted to U.S. currency

461-145-0060

X

Census Income: 461-145-0130 X

Child support and Cash Medical

Support: 461-145-0080

• Assigned to the state and NOT

included in pass-through or disregard

pursuant to OAR 461-145-0080:

-When calculating benefit

-When determining eligibility

• To a third party

• All others

• Assigned to the state AND passed

through and disregarded pursuant to

OAR 461-145-0080 (for ongoing

TANF)

- When calculating benefit

- When determining eligibility

X

X

X

X

X

X

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G - 8 TANF G - Financial Eligibility January 15, 2013

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

• To a third party and turned over to

the department of DCS

• Disregarded pursuant to OAR 461-

145-0080 (for TANF applicants and

families in SFPSS

- When calculating benefit

- When determining eligibility

• AMT remaining after disregard is

applied: (for TANF applicants and

families in SFPSS

- When calculating benefit

- When determining eligibility

X

X

X

X

X

Contributions: 461-145-0086 X

Disability benefit: 461-145-0090

• Received monthly or more

frequently than monthly

• Other payments

X

X (if

periodic)

X (if

lump

sum)

Disaster Relief: 461-145-0100 X

Domestic Volunteer Services Act

461-145-0110

• VISTA:

-If comp. less than min. wage

-If more than min. wage

• Title II or title III (RSVP,

SCORE, ACE, Foster

Grandparents, etc.)

X

X

X

Earned income: 461-145-0130

• Under 19 in vocational, GED, or

high school (full time)

• In-kind

• Other (not JOBS Plus, Welfare-

To-Work, or flex)

X

X

X

Earned Income Tax Credit (state and

federal): 461-145-0140

X

Educational income: 461-145-0150

• Title IV and BIA

• Non-title IV or BIA (remainder after

deducting costs)

• For a PAS participant, all

educational funds, including funds

intended for room and board

X

X

X (work

study,

fellowships

, etc.)

X (grants,

loans, etc.)

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January 15, 2013 TANF G - Financial Eligibility G - 9

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

Energy assistance: 461-145-0170

• Federal (not paid w/public assist.)

• Federal or state one-time for

weatherization or heat repair

• Other

X

X

X

Food Programs (WIC, School Lunch)

461-145-0190

X

Foster care: 461-145-0200

• Foster care room and board,

special needs

• Remaining amount

X

X

Gifts and winnings (cash):

461-145-0210

X (if

periodic)

X (if

lump

sum)

Home and contiguous property

461-145-0220

• Living in

• Temporarily unoccupied (see

CA B.32 for details)

X

X

HUD: 461-145-0230

• Paid to third party

• Youthbuild

- Age 19 or under

- Over age 19

• Family Investment Centers

• Escrow for Family Self-

Sufficiency

• Other paid to client

X

X

X (sup. serv.)

X

X (utilities)

X

X (wages)

X

(stipends)

X

Income-producing contract

461-145-0240

• Equity value

• Income (minus costs)

X

X

Income-producing property:

461-145-0250

• Equity (if producing income or

the property is animals)

• Income (minus costs)

X (20

hr/wk)

X (not 20

hr/wk)

X

Independent Living Subsidies:

461-145-0255

X

Indian/Native American Benefits

(See Counting Client Assets)

Individual Education Account:

461-145-0145

X

Inheritance (cash): 461-145-0270 X

(if

periodic)

X (if

lump

sum)

In-kind income: 461-145-0280 X

Job Corps: 461-145-0290

• Living allowance

• Readjustment allowance

• Payments for food

• Other reimbursements

X

X

X

X

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G - 10 TANF G - Financial Eligibility January 15, 2013

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

JTPA: 461-145-0300

• Needs-based stipend

• Adult OJT and work experience

• Child (19 or under) OJT and

work experience

• Summer Youth OJT (any age)

X

X

X

X

Life estate: 461-145-0310

(when occupying the estate)

X

Life insurance: 461-145-0320

• Payments to beneficiary

• Equity value/Term insurance

X

X (allow up

to $1,500

for costs)

Loans: 461-145-0330

• Cash on hand from loan

• Interest from loan being repaid to

client

X

X

Lodger income: 461-145-0340 X

Microenterprise: 461-145-0920,

461-145-0930

X

Motor vehicles: 461-145-0360 X (Up to

$10,000

equity value)

National and Community Services

Trust Act (NCSTA): 461-145-0365

(See Counting Client Assets.)

Older Americans Act: 461-145-0370

• Title III (Nutrition Program for

the Elderly)

• Title V (Green Thumb, etc.)

X

X

Pension and retirement plans:

461-145-0380

• Retired - monthly payments

• Retired - other payments

• Not retired, other plans

X (if

periodic)

X

X (if

lump

sum)

Personal belongings: 461-145-0390 X

Personal injury settlement:

461-145-0400

• Monthly payments

• Other

X

X

Plan for Self Support (PASS) assets:

461-145-0405

X

Program benefits: 461-145-0410

• Grants/certain special needs

• Self-sufficiency support services

and certain special needs

• Emergency Assistance

• One-time correction/incentive

X

X

X

X

Radiation Exposure Compensation

Act: 461-145-0415

X

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January 15, 2013 TANF G - Financial Eligibility G - 11

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

Real property: 461-145-0420

• Good faith effort to sell

• Equity if not for sale

X

X

Real property under Interim Ass’t

Agreement: 461-145-0430

(See Counting Client Assets.)

Recreational vehicle’s equity:

461-145-0433

X

Refunds: 461-145-0435 X (mo

receipt)

X (next

mo)

Reimbursements: 461-145-0440

• Noncash or used for specific item

• For food or not used for item

X

X (if

periodic)

X (if

lump

sum)

Representative Payee Payments

CA B.64

• Payment for persons not on

TANF

• Payment includes persons on

TANF

X

X (prorate)

Royalties: 461-145-0020

• Doing activity to accrue royalties

• Not doing the activity

X

X

Sale of a home: 461-145-0460

• Intend to reinvest in home in 3 mo

• Proceeds if not reinvested

• Interest if not reinvested

X

X (if

periodic)

X (if

lump

sum)

Sale of a Resource (not home)

461-145-0460

• Excluded resource

• Other resource

X

If reinvested

in another

resource

X

Self-employment including

microenterprise: 461-145-0910 thru

461-145-0930

X

Shelter-in-kind (housing and utilities):

461-145-0470

X

Social Security Benefits:

461-145-0490

• If received by an SSI recipient

• If not:

-Monthly payments (not

retroactive)

-Representative payee fee

-Retroactive payments to date of

eligibility

X

X

X

X (if

periodic)

X (if

lump

sum)

Social Security Death Benefit:

461-145-0500

(remaining after burial costs)

X (lump

sum)

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G - 12 TANF G - Financial Eligibility January 15, 2013

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

Spousal support: 461-145-0505

• Assigned to the department:

-When calculating benefit

-When determining eligibility

• To a third party

• All others

X

X

X

X

Supplemental Security Income (SSI):

461-145-0510

• Monthly payments (not

retroactive)

• Representative payee fee

• Retroactive payments to date of

eligibility (categ. eligible)

X

X

X

Stocks, bonds, CDs, other securities:

461-145-0520

(Please see Counting Client Assets B

for more information.)

X

Strikers’ benefits: 461-145-0525 X

Tax refunds: 461-145-0530

(Federal and state income taxes,

property taxes, ERA)

X

Trusts: 461-145-0540

(see Counting Client Assets)

Unemployment Compensation:

461-145-0550

• Monthly payments

• Other

X

X

Uniform Relocation Act

reimbursement: 461-145-0560

X

USDA Meal Reimbursement:

461-145-0570

X

Vendor Payments (see In-Kind

Income): 461-145-0280

Veterans’ benefits: 461-145-0580

• Aid and Attendance

• Educational (see Educational

Income)

• Spina Bifida Payments to

Children

• Other monthly payments

• Other payments, not monthly

X

X

X

X

X (if

periodic)

X (if

lump

sum)

Victim’s assistance: 461-145-0582

• PL 103-286 or PL 103-322

• Reimbursement for lost item (see

Reimbursement)

• Payments for pain and suffering

(see Personal Injury Settlement)

X

Vocational Rehabilitation Payment

461-145-0585

• Payments for food/shelter/

clothing

• Other (see Reimbursement)

X

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January 15, 2013 TANF G - Financial Eligibility G - 13

INCOME RESOURCES

Type of Asset Exclude Earned Unearned Excluded Count

Workforce Investment Act (WIA):

461-145-0120, 461-145-0130

• First $260 earned per month

• Remainder earned per month

X

Worker’s Compensation

461-145-0590

• Monthly payments

• Other

X

X (if

periodic)

X (if

lump

sum)

Work-related equipment & inventory:

461-145-0600

Equity and wholesale value of

inventory

X

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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 1

F. Child Care Need, Copay and Provider Rates

1. Intent

Child care need is defined as the gap between what resources the family has vs. what

resources the family needs to maintain safe, dependable child care that supports

children’s development and family self-sufficiency.

This policy is intended to define under what circumstances a family needs help with child

care expenses to close this gap. The family’s financial and nonfinancial resources should

be considered available to meet this need. For example, if there is another responsible

adult in the household, the availability and suitability of the other adult to provide care

needs to be explored. If the child is school-age, child care would ordinarily not be needed

during school hours. Families should be encouraged to explore potential income, such as

child support or tax credits, to help pay the child care expense.

Child care need also means that the care is necessary to maintain employment or

participate in self-sufficiency activities. For child care related to employment, this means

the nature of the parent’s work makes it necessary that someone else care for the child

during working hours. Ordinarily, there is no child care need if the caretaker works at

home and can care for their own child without significantly affecting their work.

For example, a resident apartment manager whose main duties consist of answering the

phone and collecting rent would not generally require child care. Likewise,

self-employed child care providers do not generally require child care for their own

children. A reason many people become providers in the first place, is that it allows them

to care for their own children and earn an income at the same time. They do not typically

pay child care for their own children in order to care for other children.

Dependent Care Costs; Deduction and Coverage: 461-160-0040

2. Child care need; requirement to be employed or in Self-Sufficiency activities

The Department of Human Services (DHS) can help pay child care expenses only for

persons who are employed or participating in DHS-approved self-sufficiency activities.

The ERDC program is used only for clients not receiving TANF, unless the adult is not

included in the TANF benefit group.

SEE CONCURRENT TANF/ERDC BENEFIT GROUP MEMBERSHIP IN

SECTION C OF THE CHILD CARE CHAPTER (CC-C.4).

Employment normally means work that results in earned income. This includes paid work

experience and paid practicum assignments. For ERDC, this includes work study.

Employment for the purpose of ERDC does not include self-employment.

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F - 2 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

Self-sufficiency activities include Pre-TANF Program, JOBS Program and retention and

activities approved by DHS. The activities should be specified in a written case plan

mutually agreed on by the client and DHS or partner staff.

Child care for retention activities can be covered by the ERDC program as long as the

client is primarily an employee rather than a student. As a general rule, clients enrolled in

enough credit hours to qualify for financial aid are considered students and their class

hours cannot be covered by the ERDC program.

Allowable need includes circumstances where an ERDC client loses a job and needs

child care to look for another job. If there is an outstanding Child Care Billing (CCB)

form, it can be used to pay for job search child care hours and a JOBS payment may be

issued to cover the copay. This needs to be approved by branch staff and would not

extend into the following month. If still unemployed in the following month, child care

should be authorized in the Pre-TANF or JOBS Program.

Specific Requirements; ERDC: 461-135-0400

Dependent Care Costs; Deduction and Coverage: 461-160-0040

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

3. Child care need; number of allowable child care hours

The number of allowable child care hours is limited by the monthly maximum rate

described in Provider Rate Limits unless extra hours are authorized by the worker.

SEE CHILD CARE NEED; AUTHORIZING A HIGHER LIMIT FOR EXTRA

HOURS IN THIS SECTION, (CC-F.4).

DHS will help pay for the number of child care hours, up to the monthly maximum rate,

necessary for caretakers to perform the duties of his or her job or participate in approved

activities. The computer system adds 25 percent to the hours coded by the worker on

UCMS or JAS, to account for travel and meal time.

DHS will not help pay for child care hours when free care is available, such as during

school hours for school age children who are able to attend school. DHS will not pay for

child care hours during the time the client or the second parent is self-employed. Clients

who are only self-employed are not eligible to receive child care benefits.

In a two-parent household, the second parent is ordinarily considered available to provide

child care, unless both parents are at work or participating in DHS-approved activities

during the same hours, or the second parent is physically or mentally unable to provide

adequate care. The inability of the second parent to provide adequate care must be

documented.

For a client who earns less than state minimum wage, determine the number of allowable

child care hours by dividing countable income by the Oregon minimum wage. The

resulting figure is the maximum number of hours that can be coded on the computer not

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to exceed 172 hours. For persons in the start-up phase of employment that does not pay

an hourly wage or salary such as working on commission, the number of allowable child

care hours can be up to full time for the initial three months. Workers will need to

determine, with the client, how many child care hours are needed.

Coding work hours - Code the monthly work hours on UCMS. Do not average the

CC Work Hours. Instead, code the highest number of work hours anticipated for any one

month during the certification period. For example, if the client anticipates working

103 hours in April, 156 in May and 98 in June, you would code 156 CC Wrk Hrs on

UCMS.

Medical Documentation; Disability and Other Determinations: 461-125-0830

Specific Requirements; ERDC: 461-135-0400

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

Dependent Care Costs; Deduction and Coverage: 461-160-0040

4. Child care need; authorizing a higher limit for extra hours

DHS can help pay for hours when the child care need is greater than work hours plus

25 percent.

For part-time employment, additional hours can be authorized up to the monthly

maximum by increasing the number of hours coded on UCMS. When authorizing extra

hours for sleep time for clients who work an overnight shift, sleep hours are not to exceed

five hours per work night.

For full-time employment that requires more than 215 hours of care per month, the

worker can authorize an additional amount above the monthly maximum limit. This is

capped at 50 percent above the monthly maximum and is limited to the following

situations:

The commute time to and from work exceeds two hours per day;

The caretaker works an overnight shift and care is necessary for both work hours

and sleep hours. Sleep hours are not to exceed five hours per work night. This

would ordinarily not apply during the school year for school age children;

The caretaker works a split shift and it is not feasible to care for the child between

shifts;

The caretaker consistently works more than 40 hours a week;

Weekend work or other nonstandard work hours require care by more than one

provider, and the total of the allowable hours billed by both providers exceeds the

maximum limit. For example, a provider caring for a child four days during the

week may appropriately bill for full-time care. If another provider provides care on

a Saturday, these additional hours exceed the limit;

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The caretaker needs child care for both full-time work and participation in

DHS-assigned activities.

Take the following actions to authorize additional hours on the system:

Enter an EXH case descriptor and EXH need/resource entry on UCMS coded to

the payee;

Match the end date of the EXH need/resource entry to the ERDC certification end

date. The need for the additional hours should be reviewed with each re-

application;

Enter the actual number of child care hours the client needs, up to a maximum

of 323 hours, in the CC WRK HRS field. The EXH code will override the usual

1.25 calculation. The number of hours entered in this field will appear on the

billing form and determine the maximum dollar limit on the provider pay system.

The computer will calculate the additional authorized amount by dividing the number of

hours on UCMS by 215, and multiplying that result by the regular monthly maximum.

Example: The parent rides the bus to work and has to transfer several times.

It takes her three hours a day to travel from the provider’s house

to work and back again. She works eight hours a day and is

required to take a one-hour lunch break, so she needs 12 hours of

care per day. Her provider’s normal schedule is from 7AM to

6PM, so there is an extra charge for care outside those hours. The

worker calculates 12 hours X 22 days = 264, codes EXH, and

enters 264 hours on UCMS. The computer divides 264 by

215 = 1.23 and increases the maximum limit by 23 percent.

Example: A parent works an overnight 12-hour shift and needs care for his

pre-school children for both work hours and sleep hours, a total of

17 hours per day. The worker calculates 17 hours X

22 days = 374. Since UCMS will accept no more than 323 hours,

the worker enters 323 in the CC wrk hrs field. The computer

divides 323 by 215 = 1.50 and increases the maximum limit by

50 percent.

Example: The parent’s work schedule includes both weekday and weekend

hours and she is not able to find a provider for both weekday and

weekend care. She usually needs about 150 hours of weekday care

per month and 60 hours per month on the weekends. Her weekday

provider is eligible for the enhanced rate and is appropriately

billing for full-time care. The worker adds 60 to 215 = 275, enters

the EXH codes, and enters 275 in the CC WRK HRS field. The

computer divides 275 by 215 = 1.27 and increases the maximum

limit by 27 percent.

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5. Child care need; billing for absent days

DHS can pay for up to five days when a child is absent from care under the following

circumstances:

The child was scheduled to be in care on the absent days and the provider held the

slot open for the child;

The provider bills for the scheduled time the child was absent;

It is the provider’s policy to bill all families for absent days.

DHS will not pay for more than five consecutive days of scheduled care for which the

child is absent.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

Dependent Care Costs; Deduction and Coverage: 461-160-0040

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

6. Child care need; older children and children with special needs

Special needs age – Older children (for ERDC, ages 12 through 17, and for all other

programs, ages 13 through 17) can be eligible for payment of child care costs if DHS

determines that the child should not be left unsupervised during the hours the parent is

working or participating in self-sufficiency activities. This determination must be verified

by one of the following:

A verbal or written statement by a physician, nurse practitioner, psychologist,

social worker, school counselor, or other qualified professional who is familiar

with the child;

Eligibility for SSI;

Under court supervision;

Receiving foster care payments;

Other unique circumstances where the child’s safety or the caretaker’s ability to

work or participate in assigned activities will be significantly compromised if child

care is not authorized. For example, child care might be necessary for an older

child whose parent works an overnight shift (in these circumstances, narration

would be sufficient documentation).

To authorize payment for an older child (up to the maximum school-age rate), an SNA

need/resource entry is required on UCMS. This entry must be re-entered with the re-

application date at every review to keep the older child on the billing form as long as

there is still a need for child care.

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Special needs rate – A child, age newborn through 17 years old with special needs, is a

child who requires a higher level of care over and above the norm for their age due to a

physical, behavioral, or mental disability. The disability should be verified by one of the

following:

A physician, osteopath, nurse practitioner, licensed nurse practitioner, physician

assistant, psychiatrist, psychiatric mental health nurse practitioner and

measurement of visual acuity and visual fields from an optometrist or

ophthalmologist;

Eligibility for Early Intervention and Early Childhood Special Education Programs

or school-age Special Education Programs;

Eligibility for SSI.

The need for a higher level of care is determined by the provider and should be verified

by the provider’s statement on the Special Need Child Care Rate Request (DHS 7486)

form. A new DHS 7486 should be completed when the provider changes, or at least once

every 12 months.

To authorize a higher payment (at the Special Need Rate), an SNR need/resource entry is

required on UCMS. This continuous SNR rate must be removed when the child no longer

needs a Special Need Rate.

Age Requirements for Clients to Receive Benefits: 461-120-0510

Medical Documentation; Disability and Other Determinations: 461-125-0830

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

Note: An older child with special needs, coded with an SNR need/resource code, does

not also need an SNA need/resource code.

7. Child care need; supplementing for very high needs

In some rare cases, the special needs rate does not adequately cover the cost of caring for

children who have very high needs and require a much higher level of care than other

children of the same age. This includes, but is not limited to, children diagnosed as

having extreme developmental delays, very high medical needs, severe physical

limitations, autism or profound mental health issues.

For these children, DHS can pay an additional amount above the special needs rate. The

amount of this payment is determined by how much additional care the child requires in

the child care setting. The upper limit for the additional payment is $5.00 an hour, up to

$840.00 per month. To qualify, the child must be eligible for the special needs rate as

described in “Child care need; older children and children with special needs” (CC-F.6)

in this section. In addition, the child must be enrolled or in the process of being enrolled

with Early Intervention, Early Childhood Special Education or school-age Special

Education programs, unless it is determined by a professional working with the child that

enrollment is not appropriate.

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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 7

The determination that it may cost an additional amount to care for a child with very high

needs is made by one or more High Needs Specialists in each district. Staff who become

aware of children with high needs in their caseloads should discuss the case with the

specialist in their area. The district office will know who this is. If appropriate, the

specialist will refer the case to the Inclusive Child Care Program to meet with the parent

and the child care provider to assess the need for a higher payment level. This assessment

must be supported by medical documentation.

Note: The computer support for calculating the higher payment is not in place at this

time. The Inclusive Child Care Program has received instructions for calculating

the supplemental payment. This calculation is sent to the High Needs Specialist in

the district to pay through the special pay process.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

High Special Needs; Child Care: 461-155-0151

8. Child care need; copay less than DHS payment rate

The fact that a family’s income may be less than the ERDC income standard does not

always mean they are financially eligible for ERDC. Eligibility also depends on the

maximum amount DHS will pay. Especially for families whose income is just under the

maximum limit, the copay may be more than what DHS will pay. If so, the family is not

eligible.

Determine the copay amount by entering the client’s monthly income amount and

number of persons in the ERDC filing group using the internet copay calculator.

(See “Determining the copay” (CC-F.12), in this section.);

Determine how much DHS will pay based on area, the age of the child(ren),

estimated hours of care, and type of care the family is using. (See “Provider rate

limits: child care rate charts” (CC-F.20), in this section.);

If the family’s copay is higher than the rate DHS will pay, the family is not

eligible.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

9. Copay requirement; intent

The copay represents the financial investment the parent (or caretaker) makes in the care

provided to their children. This investment increases as the family’s income increases,

but should remain affordable to support continued employment. The copay structure

should encourage families to seek higher wages and better jobs. Increased income should

not be canceled out by a higher copay and the loss of other benefits, such as SNAP.

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F - 8 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

The copay is also a means of allocating available program funds to families who need

help the most.

10. Requirement to pay copay or make satisfactory arrangements

For ERDC, the caretaker is responsible for paying the copay to the provider or making

satisfactory arrangements with the provider to pay it. Satisfactory arrangements can

include bartering or income in-kind. For example, a parent may provide child care for a

provider’s children instead of paying the copay. The parent and provider should be

encouraged to put this agreement in writing and the parent should receive a receipt when

the provider is paid, whether the payment is cash or in kind.

If the client has more than one provider, the copay should be paid to the one who

provides the most care. This provider is called the primary provider – the other(s) are

called the secondary provider(s).

If the copay exceeds the billed amount, the copay amount due by the client to the

provider is the maximum allowed by DHS on the provider claim. DPU may change the

primary provider designation or split the copay on future billing forms among all the

providers who bill for care.

For families transitioning from TANF to ERDC, there is no copay the first month of

ERDC eligibility if a billing form was already sent to the provider showing a zero copay.

If a provider indicates on the CCB that a client did not pay the required copay or make

satisfactory arrangements to pay it, DPU will end benefits and send a closing notice as

soon as timely notice requirements allow. DPU also codes a copay not met (CNM) case

descriptor on UCMS and an “N” is coded in the copay met field on DPCS. If the client

later requests ERDC, there is no eligibility until past copays are paid or satisfactory

arrangements are made with the provider.

The period of ineligibility ends in either of the following circumstances:

On the first day of the month in which the client makes the copayment or makes

satisfactory arrangements with the provider; or

On the first day of the month after three years have lapsed from the date the client

failed to make payment.

The provider has up to 60 days after the CCB is processed to notify DHS that the copay

or satisfactory arrangements have not been made. If not reported within 60 days, DHS

will consider the copay requirement met.

Requirement to Make Copay or Satisfactory Arrangements; ERDC: 461-135-0415

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11. Determining when payment arrangements are satisfactory

If an ERDC case has been closed because of an unmet copay, it can be reopened under

any of the following circumstances:

The provider agrees that the copay has been met or that satisfactory arrangements

have been made;

The client submits evidence that payment has been made, such as a receipt or

canceled check;

The client verifies the debt was discharged by a bankruptcy filing;

The client has attempted to pay the provider but the provider refuses payment.

This can occur when the copay is part of a larger bill that includes charges above

the maximum rates. The case can be reopened if the client presents evidence of an

attempt to pay the entire copay;

The client attempts to pay the provider, but the provider cannot be located.

The effective date for reopening the case is the first of the month in which the copay

requirement was met.

Example 1: Julie reapplies on August 15. On September 5, the worker receives

verification that the copay was met on August 25. If all other

eligibility factors are met for August, the case would be reopened

effective August 1.

Example 2: Dan’s case closed September 30 because he did not pay the August

copay. Dan paid the August copay December 10. If all other

eligibility factors are met, the case would be reopened effective

December 1. There is no eligibility for October or November

because the copay was not paid in those months.

Requirement to Make Copay or Satisfactory Arrangements; ERDC: 461-135-0415

REFER TO THE PROCESSING UNMET COPAYS WORKER GUIDE,

(CC-WG#5), AT THE END OF THIS CHAPTER FOR DETAILED INFORMATION

ON HOW TO PROCESS UNMENT COPAYS.

12. Determining the copay

The copay is calculated by a mathematical formula that gradually increases the copay as

family income increases. The maximum income limit is 185 percent of the Federal

Poverty Level. This calculation is available on the Children, Adults, and Families - Self-

Sufficiency Programs Web page and can be accessed by going to

http://apps.state.or.us/cf1/ERDC/.

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F - 10 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

To determine the correct copay amount, enter the number of persons in the ERDC benefit

group in the Choose Family Size: field. Make sure to include all adult members of the

filing group as well as older children who do not need child care.

Enter the monthly income amount (as described in Section E) in the Enter Monthly

Income field. Click on Calculate. The copay amount will appear in the Estimated Copay

Amount field. If the client is over the income standard, the screen will say Income

Exceeds Eligibility For Child Care Services.

Hint: Once you have brought up the copay calculation program pages, you can add it

to your Internet Explorer Favorites list: click on “Favorites” in the upper

toolbar, then click on “Add to Favorites,” then click on which folder to put it in,

then click on “OK.” Also, once it is up, you can minimize it, rather than close,

when you are finished with it. To use it again that same day, click on the lower

toolbar and it will come up immediately.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

Poverty Related Income Standards; Not OSIP, OSIPM, QMB: 461-155-0180

Use of Income to Determine Eligibility and Benefits for ERDC: 461-160-0300

13. Provider rate limits; intent

The limits established in the rate tables are intended to reflect the rates charged by most

providers in the community. DHS uses a market price survey based on what providers

report to child care resource and referral agencies (CCR&Rs) throughout the state to

determine this level. Parents receiving DHS child care assistance should have access to

the same types and quality of care that is available to the majority of other parents in the

community who use child care. The rate structure is intended to facilitate this access.

DHS provider rates are also structured to improve the quality of care available to DHS

clients by offering an incentive to providers to obtain additional training. Providers who

meet established training requirements can be paid at a higher rate and have access to

billing options that more accurately reflect the market practices of the professional

provider community.

14. Provider rate limits; standard, enhanced and licensed

There are three levels of rate limits: standard rate, enhanced rate and licensed rate.

Providers who are not registered or certified by the Child Care Division (CCD) or do not

meet the qualifications for the enhanced rate qualify for the standard rate. Providers can

qualify for the enhanced rate by meeting established training requirements. Providers can

qualify for the licensed rate by becoming registered or certified by the Child Care

Division. The differences between the three rate limits are:

The enhanced and licensed rate definition of full-time care is 136 hours or more in

the month. There is also an additional billing option of a part-time monthly rate;

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The standard rate definition of full-time care is 158 hours or more in the month.

The part-time monthly billing option is not available for providers who qualify for

the standard rate.

FOR MORE DETAILED INFORMATION, SEE PROVIDER RATE LIMITS;

HOURLY, PART-TIME MONTHLY, AND FULL-TIME MONTHLY RATES

(CC-F.16) BELOW.

15. Provider rate limits; qualifying for the enhanced rate

CCD-certified centers, registered and certified families automatically qualify for the

licensed rate because registration and certification training requirements meet or exceed

the DHS enhanced rate requirements.

Family and in-home providers and staff of centers exempt from certification rules will

qualify for the enhanced rate by working with the Oregon Registry. This program is part

of the Oregon Center for Career Development in Childhood Care and Education located

at Portland State University. To qualify, the provider or staff person must:

Have completed at least two hours of training on child abuse and neglect issues;

Be currently certified in first aid;

Be currently certified in infant and child CPR;

Have a current food handlers permit; and

Agree to complete a minimum of eight hours of additional training related to child

care every two years.

For family providers to be paid up to the enhanced rate, the Oregon Child Care Resource

and Referral Network notifies the Oregon Registry office when the trainings have been

completed. The Oregon Registry office notifies DHS when the provider qualifies, and

future billing forms are coded to allow the enhanced rate.

Family providers who apply for CCD registration, do not need to make a separate

application to the Oregon Registry office. Once registration is approved, CCD notifies the

Oregon Registry office and DHS.

Exempt centers must have at least one staff member who meets these standards for every

20 children in care to receive the enhanced rate.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

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F - 12 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

16. Provider rate limits; hourly, part-time monthly and full-time monthly rates

Providers eligible only for the standard rate will be paid at either the hourly or full-time

monthly rate:

The hourly rate limit applies when children are in care less than 158 hours per

month or when a provider is not designated as the primary provider for the case;

The full-time monthly rate limit applies when children are in care 158 hours or

more per month and the provider is designated as the primary provider for the

case.

Providers eligible for the enhanced or licensed rate will be paid at the hourly, part-time

monthly or full-time monthly rates.

The hourly rate applies when children are in care less than 136 hours per month,

unless the provider has an established part-time monthly rate, charges all families

part-time rate for part-time care and is designated as the primary provider for the

case;

The part-time monthly rate applies if the provider has an established part-time

monthly rate, children are in care between 63 and 135 hours per month and the

provider is designated as the primary provider for the case. For these providers, the

hourly rate applies when children are in care less than 63 hours a month;

The full-time monthly rate applies when children are in care 136 or more hours per

month and when the provider is designated as the primary provider for the case.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

17. Provider rate limits; JOBS exceptions to the hourly billing requirement

If a child is usually in care less than 158 hours for the standard rate, or 136 hours for the

enhanced or licensed rate, the provider cannot be paid at the full-time monthly rate. An

exception can be made for clients participating in assigned JOBS activities in the

following circumstances if the case manager determines there is no reasonable

alternative:

Appropriate care is not accessible to the participant at the hourly rate. For

example, if a JOBS participant needs only 120 hours of care each month, but lives

in a rural area where the only child care available charges by the full month only,

the full-time monthly rate can be authorized;

The participant is a teen parent using on-site care while attending educational

activities and the provider is holding a slot open for the teen parent’s child.

Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,

SFPSS, TA-DVS, TANF: 461-190-0211

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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 13

18. Provider rate limits; age and special needs categories

The maximum allowable rate is determined in part by age or special needs of the children

in care. The age categories on the provider rates charts are as follows:

Infant: A child age:

- Newborn to 1 year (12 months) for nonlicensed care; or

- Newborn to 18 months for licensed care, registered or certified.

Toddler: A child age:

- 1 year (12 months) to 3 years for nonlicensed care; or

- 18 months to 3 years for licensed care, registered or certified.

Preschool: A child age 3 years to 6 years;

School-age: A child age 6 years and older;

Special Needs: A child who requires a higher level of care than what is usually

required for their age due to a physical, behavioral or mental disability.

SEE CHILD CARE NEED; OLDER CHILDREN AND CHILDREN WITH SPECIAL

NEEDS (CC-F.6) IN THIS SECTION.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

19. Provider rate limits; types of child care providers

Allowable rates vary depending on the type of child care provided. The following

describes the types of care listed in the child care rates charts.

The Standard Family Rate applies to child care provided in the provider’s own

home or in the home of the child when the provider does not qualify for the

enhanced or licensed rate described in this chapter;

SEE PROVIDER RATE LIMITS; QUALIFYING FOR THE ENHANCED RATE

(CC-F.15) FOR MORE INFORMATION.

The Standard Center Rate applies to child care provided in a facility that is not

located in a residential dwelling, is exempt from Child Care Division certification

rules and whose staff do not meet the requirements for the enhanced rate;

The Enhanced Family Rate applies to child care provided in the provider’s own

home or in the home of the child, and the provider qualifies for the enhanced rate;

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The Enhanced Center Rate applies to child care provided in an exempt center

whose staff meets the enhanced rate training requirements at a ratio of one staff

person per 20 children in care;

The Registered Family Rate applies to child care provided in a residential dwelling

that is registered by the Child Care Division as a Registered Family provider. The

facility must be inspected, and both provider and facility are required to meet

certain standards;

The Certified Family Rate applies to child care provided in a residential dwelling

that is certified by the Child Care Division as a Certified Family Home. To earn

this designation, the facility must be inspected, and both provider and facility are

required to meet certain standards not required of a registered family provider;

The Certified Center Rate applies to child care provided in a facility that is

certified by the Child Care Division as a Certified Child Care Center. To earn this

designation, the facility must be inspected, and both staff and facility are required

to meet certain standards not required of other provider types.

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150

20. Provider rate limits; child care rate charts

The following are the child care rate charts. Because the market price survey found that

rates providers charged were higher in some areas of the state than in others, the state was

divided into three areas, with a separate chart for each area. The zip code of the provider

determines which chart to use. (Out-of-state providers use Group Area C.)

DHS Child Care Maximum Rates

Group Area A

STANDARD RATE MAXIMUMS (Not Licensed)

Standard Family Rate (FAM) Standard Center Rate (NQC)

1-157 158-215 1-157 158-215

Hourly Monthly Hourly Monthly

Infant $2.64 $493 $3.53 $675

Toddler $2.64 $466 $3.41 $671

Preschool $2.64 $440 $2.89 $529

School $2.64 $436 $3.23 $524

Special Needs $2.64 $493 $3.53 $675

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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 15

ENHANCED RATE MAXIMUMS (Not Licensed)

Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)

1-62 63-135 136-215 1-62 63-135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly

Infant $2.85 $399 $532 $3.83 $574 $765

Toddler $2.85 $378 $504 $3.65 $570 $760

Preschool $2.85 $356 $475 $3.27 $449 $599

School $2.85 $353 $470 $3.66 $445 $593

Special

Needs $2.85 $399 $532 $3.83 $574 $765

LICENSED RATE MAXIMUMS

Registered Family Rate

(RFM)

Certified Family Rate

(CFM)

Certified Center Rate

(CNT)

1-62 63-

135 136-215 1-62

63-

135 136-215 1-62

63-

135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly Hourly

Part-

time Monthly

Infant $3.00 $420 $560 $4.25 $645 $860 $4.50 $675 $900

Toddler $3.00 $398 $530 $4.00 $559 $745 $3.90 $671 $894

Preschool $3.00 $375 $500 $4.00 $516 $688 $3.85 $529 $705

School $3.00 $371 $495 $4.00 $450 $600 $4.30 $524 $698

Special

Needs $3.00 $420 $560 $4.25 $645 $860 $4.50 $675 $900

Zip Codes for Group Area A:

Portland, Bend, Eugene, Corvallis, Springfield, Monmouth, and Ashland areas.

97004 97005 97006 97007 97008 97009 97010 97013 97015 97019 97022 97023

97024 97027 97028 97030 97031 97034 97035 97036 97041 97045 97055 97060

97062 97064 97068 97070 97080 97086 97106 97109 97112 97113 97116 97119

97123 97124 97125 97132 97133 97135 97140 97149 97201 97202 97203 97204

97205 97206 97209 97210 97211 97212 97213 97214 97215 97216 97217 97218

97219 97220 97221 97222 97223 97224 97225 97227 97229 97230 97231 97232

97233 97236 97239 97242 97258 97266 97267 97268 97292 97330 97331 97333

97339 97351 97361 97371 97376 97401 97402 97403 97404 97405 97408 97454

97455 97477 97478 97482 97520 97525 97701 97702 97707 97708 97709

Group Area B

STANDARD RATE MAXIMUMS (Not Licensed)

Standard Family Rate (FAM) Standard Center Rate (NQC)

1-157 158-215 1-157 158-215

Hourly Monthly Hourly Monthly

Infant $2.20 $400 $2.96 $473

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F - 16 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

Toddler $2.20 $396 $2.91 $467

Preschool $2.20 $374 $2.34 $356

School $2.20 $352 $2.34 $345

Special Needs $2.20 $400 $2.96 $473

ENHANCED RATE MAXIMUMS (Not Licensed)

Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)

1-62 63-135 136-215 1-62 63-135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly

Infant $2.38 $324 $432 $3.17 $380 $506

Toddler $2.38 $321 $428 $3.11 $375 $500

Preschool $2.38 $303 $404 $2.65 $303 $404

School $2.38 $285 $380 $2.65 $293 $391

Special

Needs $2.38 $324 $432 $3.17 $380 $506

LICENSED RATE MAXIMUMS

Registered Family Rate

(RFM)

Certified Family Rate

(CFM)

Certified Center Rate

(CNT) 1-62 63-135 136-215 1-62 63-135 136-215 1-62 63-135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly Hourly

Part-

time Monthly

Infant $2.50 $341 $455 $3.00 $371 $495 $3.60 $446 $595

Toddler $2.50 $338 $450 $3.00 $345 $460 $3.52 $431 $575

Preschool $2.50 $319 $425 $3.00 $338 $450 $3.12 $356 $475

School $2.50 $300 $400 $2.65 $375 $500 $3.12 $345 $460

Special

Needs $2.50 $341 $455 $3.00 $371 $495 $3.60 $446 $595

Zip Codes for Group Area B:

Salem, Medford, Roseburg, Brookings, and areas outside

the metropolitan areas in Eugene and Portland.

97002 97011 97014 97017 97038 97042 97044 97048 97049 97051 97053 97056

97058 97067 97071 97103 97107 97108 97110 97111 97114 97115 97117 97118

97122 97127 97128 97131 97134 97138 97141 97143 97146 97148 97301 97302

97303 97304 97305 97306 97307 97309 97310 97317 97321 97322 97325 97326

97327 97336 97338 97341 97343 97344 97348 97352 97355 97357 97362 97365

97366 97367 97370 97372 97374 97377 97378 97380 97381 97383 97385 97386

97389 97391 97415 97420 97423 97424 97426 97431 97444 97446 97448 97452

97456 97465 97470 97487 97489 97501 97502 97503 97504 97524 97534 97535

97756 97759 97760 97801 97812

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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 17

Group Area C

STANDARD RATE MAXIMUMS (Not Licensed)

Standard Family Rate (FAM) Standard Center Rate (NQC)

1-157 158-215 1-157 158-215

Hourly Monthly Hourly Monthly

Infant $2.20 $374 $2.64 $421

Toddler $1.98 $352 $2.28 $421

Preschool $1.76 $348 $1.93 $312

School $1.76 $348 $1.93 $312

Special Needs $2.20 $374 $2.64 $421

ENHANCED RATE MAXIMUMS (Not Licensed)

Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)

1-62 63-135 136-215 1-62 63-135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly

Infant $2.38 $303 $404 $2.99 $351 $468

Toddler $2.14 $285 $380 $2.55 $344 $458

Preschool $1.90 $281 $375 $2.13 $252 $336

School $1.90 $281 $375 $2.13 $251 $334

Special

Needs $2.38 $303 $404 $2.99 $351 $468

LICENSED RATE MAXIMUMS

Registered Family Rate

(RFM)

Certified Family Rate

(CFM)

Certified Center Rate

(CNT)

1-62 63-135 136-215 1-62 63-135 136-215 1-62 63-

135 136-215

Hourly Part-

time Monthly Hourly

Part-

time Monthly Hourly

Part-

time Monthly

Infant $2.50 $319 $425 $2.50 $375 $500 $3.52 $413 $550

Toddler $2.25 $300 $400 $2.50 $300 $400 $3.00 $404 $539

Preschool $2.00 $296 $395 $2.25 $300 $400 $2.50 $296 $395

School $2.00 $296 $395 $2.40 $300 $400 $2.50 $270 $360

Special

Needs

$2.50 $319 $425 $2.50 $375 $500 $3.52 $413 $550

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F - 18 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013

Zip Codes for Group Area C: Balance of State, Other State Zips

97001 97016 97018 97020 97021 97026 97029 97032 97033 97037 97039 97040

97050 97054 97057 97063 97065 97101 97102 97121 97130 97136 97137 97144

97145 97147 97324 97329 97335 97342 97345 97346 97347 97350 97358 97360

97364 97368 97369 97375 97384 97388 97390 97392 97394 97396 97406 97407

97409 97410 97411 97412 97413 97414 97416 97417 97419 97425 97427 97428

97429 97430 97432 97434 97435 97436 97437 97438 97439 97441 97442 97443

97447 97449 97450 97451 97453 97457 97458 97459 97461 97462 97463 97464

97466 97467 97469 97472 97473 97476 97479 97480 97481 97484 97486 97488

97490 97491 97492 97493 97494 97495 97496 97497 97498 97499 97522 97523

97526 97527 97530 97531 97532 97533 97536 97537 97538 97539 97540 97541

97543 97544 97601 97603 97604 97620 97621 97622 97623 97624 97625 97626

97627 97630 97632 97633 97634 97635 97636 97637 97638 97639 97640 97641

97710 97711 97712 97720 97721 97722 97730 97731 97732 97733 97734 97735

97736 97737 97738 97739 97741 97750 97751 97752 97753 97754 97758 97761

97810 97813 97814 97817 97818 97819 97820 97823 97824 97825 97826 97827

97828 97830 97833 97834 97835 97836 97837 97838 97839 97840 97841 97842

97843 97844 97845 97846 97848 97850 97856 97857 97859 97861 97862 97864

97865 97867 97868 97869 97870 97873 97874 97875 97876 97877 97880 97882

97883 97884 97885 97886 97901 97902 97903 97904 97905 97906 97907 97908

97909 97910 97911 97913 97914 97918 97920

Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150