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Each of our team members brings skills, talents, and unique gifts to our organizations.
Some of these talents are well known while others are undiscovered, unvoiced, and
unrecognized. In this session, we'll discuss the benefits of creating an emotional con-
nection to work and the people who do work and life together. We will review Patrick
Lencioni's Five Behavioral Principles for building cohesive teams to move us past the
differences we share as individuals and into the collective velocity that can be
achieved as a unified team. Learn how to tap into hidden talents to give team mem-
bers a greater passion and commitment for the work they do. Strategies for creating
cross-functional teams, communicating clear expectations, and empowering team
members with access to top decision makers will be shared.
"A Culture of Collective Creativity"
Presentation Outline
OUTLINE
WHY THE WHY MATTERS: A CULTURE OF COLLECTIVE CREATIVITY
The primary reason organizations fail is
they have no STRATEGY:
90% who have a written plan fail to
execute it.
Simon Sinek’s Golden Circle Model
“Why” is defined and demonstrated through
organizational culture
The collective attitudes, beliefs, com-mon experiences, procedures, and val-ues prevalent in an organization.
Culture can be one of the most im-portant factors in whether and organiza-tion fails or succeeds.
Lenciioni’s Trust Pyramid
YOUR TAKE AWAYS:
THE ADVANTAGE
WHY ORGANIZATIONAL HEALTH TRUMPS EVERYTHING ELSE IN BUSINESS
1. Why do we exist?
2. How do we behave?
3. What do we do?
4. How will we succeed?
5. What is most important, right now?
6. Who must do what?
6 CRITICAL QUESTIONS
THREE BIASES KEEPING LEADERS FROM
EMBRACING ORGANIZATIONAL HEALTH
The Sophistication Bias: it is so simple that
leaders have a hard time recognizing it as a
real opportunity for advantage.
The Adrenaline Bias: Leaders are focused on
the day –to-day tasks and can’t embrace the
“you must slow down in order to go fast”
race-car drivers’ axiom.
The Quantification Bias: the benefits are hard
to measure and quantify.
Discipline 1: Build a cohesive leadership team.
Build Trust
Master Conflict
Achieve Commitment
Embrace Accountability
Focus on Results
Discipline 2: Create clarity.
Team leaders must answer the six critical questions to provide clarity to their team.
Discipline 3: Overcommunicate clarity.
Message consistency from one leader to another.
Timeliness of delivery.
Live, real-time communication
Discipline 4: Reinforce clarity.
The best human systems are often the simplest and least sophisticated ones.
THE FOUR DISCIPLINES MODEL
The single greatest advantage any
company can achieve is organizational
health. Yet it is ignored by most leaders
even though it is simple, free, and available
to anyone who wants it.
- Patrick Lencioni
THE ADVANTAGE
WHY ORGANIZATIONAL HEALTH TRUMPS EVERYTHING ELSE IN BUSINESS
DISCUSSION QUESTIONS
The Four Disciplines Model
1. Is your organization concerned with organizational health? Should they be?
2. Does your leadership team practice the Four Disciplines Model?
3. How do you build trust among your work group?
4. Does anyone have trust at the lower levels of the organization, but it doesn’t exist at the top? If so, how
does it impact the overall organizational health?
5. How does your team manage conflict? Is it viewed positively?
6. How do you hold your team members accountable?
Six Critical Questions
1. Can you answer the six critical questions for your
organization? Would your answers match those of your
leadership team?
2. Would everyone in your organization be able to answer
those six questions?
3. Lencioni distinguishes core values from aspirational values (wish to have), accidental values (traits that
have developed unintentionally and don’t necessarily serve the good of the organization), and permission
-to-play values (minimal behavioral standards required in an organization). Does your organization have
defined “core” values that really belong in the aspirational or permission-to-play category?
1. Why do we exist?
2. How do we behave?
3. What do we do?
4. How will we succeed?
5. What is most important, right now?
6. Who must do what?
OUTLINE
WHY THE WHY MATTERS: A CULTURE OF COLLECTIVE CREATIVITY
Major Influences On Human Personality and Behavior Throughout the Lifespan:
Psychodynamic
Genetic
Environmental
Cultural
Humanistic
Narrative
SIX Primary Classes of Emotion:
1
2
3
4
5
The Secret to Great Teams
Structure Matters The Evolution of Chain of Cimmand
Build a Cross Functional Team
Personality Style Inventory
Extraversion-----------Introversion
Sensing----------------iNtuition
Thinking----------------Feeling
Judging-----------------Perceiving
What Is Your Predominate Style?
Cross Functional TeamTK Conflict Mode
Competing
Avoiding
Compromising
Collaborating
AccomodatingLow
A
sse
rtiv
en
ess
Hi
Low Cooperativeness Hi
OUTLINE
WHY THE WHY MATTERS: A CULTURE OF COLLECTIVE CREATIVITY
The primary reason organizations fail is
they have no STRATEGY:
90% who have a written plan fail to
execute it.
High Performing Teams
Manage the day to day operations
Identify and solve real problems
Enforce core values
Hold each other accountable
YOUR TAKE AWAYS:
KNOW and are KNOWN
SERVE and are SERVED
LOVE and are LOVED
CELEBRATE and MOURN together
NOTES:
WHY ORGANIZATIONAL HEALTH TRUMPS EVERYTHING ELSE IN BUSINESS