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INTRODUCTION
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSION
CREDITS
TEACHER PAGE
This is a teamwork. Work in pairs and follow the instructions you will find as you read this Webquest. All the suggested exercises are aimed at improving your skills on writing business
letters.
On the task and process sections you will find all the instructions for your essay. On the
resources section you have got all the suggested websites. On the evaluation section you will see how your work will be marked. Read
them carefully and be sure you understand everything.
Do a good job!
TASK
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSION
CREDITS
TEACHER PAGE
You work for a multinational company that produces leather accessories. Your production department has just launched a new range of leather handbags. You work for the sales department and you are responsible of offering the new articles to your customers. Write down a sales letter including the following information:
Letterhead: Hip Hop Recording, 97 Kings Road, London, Tel: 0171-988899.Special offer: 12.50% price reduction.Terms and conditions: book end of month.Opening times for the exhibition room and contacts: 8.30-5.30, Mike or Sasha.Other information: new articles available next month.
Apart from the above points, you can also include some other information you may think of interest for your client, such as some comments on your last fair or your last delivery for them.
Before writing the letter, you should do several exercises which are suggested during the webquest. They will help you writing a good business letter. Remember all we have talked in class. It will be useful in your final exercise.
Your letter must include about 150 words. Use the sentences and expressions we have studied during the lesson and look up whatever you need to do a good job.
PROCESS
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSIONS
CREDITS
TEACHER PAGE
To get ready to write a good sales letter, do these exercises first:
1. Be familiar with some samples of business letters. The more you read, the better you will write them. Try to find an example for the suggested topics.
2. Do some exercises about business correspondence. 3. Learn some useful sentences for business letters
according to their purpose and the part of the letter they are in.
4. Watch a short video talking about some common mistakes in business letters. Explain them.
And last but not least: write the sales letter to your customer.
Check the instructions on the task section.
You have done a great deal of work. Keep up the good work now!
RESOURCES
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSIONS
CREDITS
TEACHER PAGE
The following are useful websites for your task:
1. To find examples of business letters according to the topics asked on exercise 1: http://www.4hb.com/letters/http://www.4hb.com/letters/all.html
2. A webpage to find more expressions and samples for business letters:http://esl.about.com/cs/onthejobenglish/a/a_basbletter.htm
3. Suggested doctionary: http://iate.europa.eu/iatediff/SearchByQueryLoad.do;jsessionid=9ea7991c30d5d0d9d2920d4c43f19fddf9e549be04c7.e3iLbNeKc3mSe3aNbxuQa3iPaO0?method=load
EVALUATION
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSIONS
CREDITS
TEACHER PAGE
EXERCISE PERCENTAGE
Samples of business letters
15%
Exercises 10%
Useful sentences 15%
Video 10%
Final business letter
50%
CONCLUSIONS
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSIONS
CREDITS
TEACHER PAGE
We have learnt a little bit more about business correspondence. I hope you
enjoyed the task.
CREDITS
INTRODUCTION
TASK
PROCESS
RESOURCES
EVALUATION
CONCLUSIONS
CREDITS
TEACHER PAGE
CreditsThe pictures included in this Webquest come from Google.Websites used to prepare this Webquest have already been quoted during the previous sections.
PermissionsWe all benefit by being generous with our work. Permission is granted for others to use and modify this WebQuest for educational, non-commercial purposes as long as the original authorship is credited. The modified WebQuest may be shared only under the same conditions.
TEACHER PAGE
INTRODUCTION
TASK
PROCESS
RESSOURCES
EVALUATION
CONCLUSION
CREDITS
TEACHER PAGE
by Anna Ibàñez
A Webquest designed for students from the Col·legi Sant Miquel dels Sants, in Vic.
This lesson was designed to introduce students to English business correspondence, its expressions
and structure.
