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ABB

South Africa

Service

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Service Overview

ABB provides a full range of lifecycle services from spare parts and equipment repair, training, migration to remote monitoring and technical support. Our application and process knowledge provides proficiency resulting in measurable performance improvements.

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Trouble Shooting

Our engineers are trained and certified to provide expert knowledge for root cause analyses and trouble shooting to bring your plant into normal condition again quickly.

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Training

ABB offers comprehensive training for engineers, operators, programmers, maintenance personnel, providing up-to-date technical expertise for products, processes and technology advances. Training is available at ABB training facilities worldwide, at your plant site or online.

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Maintenance

Effective preventive and corrective maintenance services maximize the reliability of your plant equipment. Our field engineers utilize the most advanced diagnostic and repair practices to reduce Mean Time To Repair and increase plant performance.

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Repair

Reliable and efficient repair processing and logistics are key to on-going operations. Our repair services are ISO 9001 certified, provide timely repairs and provide advanced logistic services to satisfy the specific needs of each customer.

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Spare parts

Timely access to spare parts is essential for maintenance and plant availability, both bind working capital. ABB manages spare parts through specific parts depots and other programs to minimize capital investment and maximize systems utilization. We provide spare parts through our Web Shop for efficient and convenient ordering of parts.

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Support & Remote Service

Remote services extend assistance for a wide range of support needs. From telephone and self-service web support, to direct and secure system interaction, remote support services provide real-time, on-line access to global service experts 24 hours a day.

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Diagnosis & Consulting

ABB experts have in-depth knowledge of global best practices in a wide range of business and engineering operations. We develop and implement service solutions based on industry-specific technologies and competencies to help customers improve Overall Equipment Effectiveness and Return on Investment.

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Migration

New generations of software and system components increase operating efficiency and extend system life. ABB offers low-risk migration and upgrade strategies for a broad range of products and systems to assure maximum return on investment while enhancing equipment availability and performance.

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Upgrades & Retrofit

Our upgrades & retrofit programs focus on integrating all system and control components to provide operational improvement. ABB has the expertise to develop and deliver measurable results to your ABB products and systems.

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Environmental Services

ABB's Environmental Services group offers top-class recycling solutions for PCB-contaminated equipment. In line with regulations ABB’s Environmental Services takes care of proper disposal or recycling of installed or returned parts.

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Service Contracts & Asset Management

ABB offers professional lifecycle predictions for your products and systems, including component reliability calculation analysis. Through our assessments you will gain the information required for cost effective long-term decisions concerning overall system operation and maintenance. ABB service contract guarantees that our experts are only a phone call away.

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A global leaderin power and automation technologies

that enable utility and industry customersto improve their performance

while lowering environmental impact