ABB University Jan – Dec 2006...ABB University Jan – Dec 2006 Telford Training Centre Skills for improved efficiency, reliability and availability Oil, Gas & ... Bryan Anderson

ABB University Jan – Dec 2006 Telford Training Centre

Skills for improved efficiency, reliability and availability

Oil, Gas & Petrochemicals

Cement, Minerals, Mining

Chemicals Marine & Turbocharging

Metals &Foundry

Pulp, Paper &Printing

Life Sciences

ABB University, Hortonwood 37, Telford, TF1 7XT V300304 Page 2 of 21

ABB UNIVERSITY – THE GLOBAL NETWORK FOR LOCAL NEEDS The global training network that ABB runs is called the ABB University, incorporating 27 central countries around the world providing training on products, process and applications, general technology and training assessment programs.

Our training solutions are posted on the web at http://www.abb.com/abbuniversity detailing the latest courses available and providing you with the ability to book onto courses anywhere in the world Country Contact Country Contact Argentina + 54.11.4229.5545 Mexico + 525.55328.7462

Australia + 61.3.9735.7222 Middle East + 0097.02.62.64062

Austria + 43.1.60109.3830 Netherlands + 31.0.10.40.78.963

Belgium + 32.2.7186 511 Norway Advant OCS with Master, Drives, Industrial IT,

Safeguard: + 47.22.87.20.00

Symphony: + 47.55.15.17.50

Robotics: + 47.51.48.90.00

Brazil + 55.11.3688.8053 Portugal + 351.214.256.338

Canada + 905.333.7448 Singapore + 65.6776.5711

Chile + 56.2.4714604 South Africa + 27.11 .617.2210

China + 86.10.8456.6688 South Korea + 82.41.529.2241

Denmark + 45.6547.7070 Spain + 34 .93.728.86.10

Finland + 358.10.22.23727 Sweden Västerås: + 46 (0) 21.34.54.30

Laxå: + 46 (0) 58.48.20.00

Malmö:+ 46 (0) 40.55.03.62

France + 33.1.34.40.2525 Switzerland Headquarters: + 41.58.585.67.34

Building Materials & Minerals: +

41.58.586.88.02

Industrial Automation: + 41.58.586.84.18

Information Systems Applications: +

41.58.586.74.14

Power Electronics & Large Drives: +

41.58.58.927.99

Germany + 49.0.18.0512.3580 Taiwan + 886.2.2577.6090

India + 91.80.8391506 Thailand + 662.665.1000

Ireland + 353429385144 United Kingdom + 44.1952.670477

Italy + 39.02.9034.7912 United States Quality Control Systems, Open Control

Systems (DCS), Drives, Robotics,

Instrumentation & Control Theory:

+1.800.HELP.365 (Opt. 4)

Turbine Control: + 1.440.951.1269


TELFORD, UK – BIRTHPLACE OF THE INDUSTRIAL REVOLUTION

Telford is located in the central area of the UK close to the border with Wales. Part of Telford is the World Heritage Site at Ironbridge Gorge, where Abraham Darby first smelted iron ore with coke. Darby’s experiment opened the way for the series of momentous developments that made the Gorge the cradle of the Industrial Revolution. The world’s first iron bridge still spans the gorge today and is the centre of a series of living museums chronicling the history of UK industry from the 18th century. Today, Telford is a rapidly expanding centre for electronics and high technology companies. ABB in Telford is at the heart of this technology. ABB’s training centre at Hortonwood in Telford is a purpose built training complex designed to provide a relaxed and friendly environment conducive to learning and knowledge transfer. Instructors are from different backgrounds providing a wide variety of experiences, but all are full time professional instructors. A full range of courses is offered on the products and engineering solutions provided out of the Telford site. Our aim is to be partners with our customers in developing and achieving the maximum benefit from their staff. The Telford operation has a satellite training centre in Baku – the capital of Azerbaijan which is focused on Advant Master, AC800 and Process Portal applications.


Introduction Process control systems are continually becoming more sophisticated, with the potential to deliver better productivity and quality. As a result, there is a greater reliance on the expertise and skill of operatives, technicians and engineers to achieve maximum benefit from these systems. Training Support Properly trained personnel bring optimised job performance and skills to their work, ensuring reliable and confident performance under all operating conditions. When considering how much it will cost to get your staff professionally trained, why not also ask yourself how much it will cost if you don’t? The ABB University would like to work with you to achieve the most from your process personnel. We offer standard scheduled training courses for your basic requirements. However, we can go beyond this by helping you to analyse your training needs and offer you support in the form of a range of further training solutions, customised to meet individual situations. We have fully equipped training rooms together with professional instructors, all of whom have extensive knowledge in control system technologies and a proven background in teaching. Classes are primarily practical lessons with a very strong emphasis on hands-on training. A range of standards courses is available, and Maintenance, Operations, Engineering and Management options are offered for each of the control technologies sold by ABB. In addition we can, by arrangement, offer most courses as an on-site option or we can tailor custom courses specifically to suit particular customer needs.

We would like to invite you to contact us to discuss your requirements and to tour our facilities. Jonathan Jowett – Manager


The Staff To help you, when discussing your requirements with us, a brief introduction to the training staff is included below.

Jonathan Jowett is the manager of the Telford training operation. He joined ABB via Elsag Bailey in 1992 and after a period of time in engineering, became a full time instructor in 1995, then progressed into the Team Leader role for 2 years from 2001. He teaches on the ControlIT and OperateIT products as well as Symphony, AC500, Freelance 2000 and some other legacy systems. Jonathan graduated from Coventry University in 1991. Gillian Halliday is the ABB University Technician and has been with ABB since joining Elsag Bailey in 1991. Her training work includes set-up of Training Rooms and equipment prior to Courses, software installations and maintenance of equipment. Assist Instructors with Course Development etc. Bryan Anderson is the Senior Instructor for the Harmony DCU and DCI System Six product range and joined ABB via Fischer and Porter in 1992. His years of experience and in-depth technical knowledge of these systems have made him a leading expert in this area. Bryan specialises in batch/ pharmaceutical processes and Fieldbus applications, but also has a wide knowledge of many other process applications. Prior to joining Fischer and Porter, Bryan was an instructor at Eurotherm in Worthing for 11 years. Paul Hatton specialises in the Satt product family, for which he is the Senior Instructor, but also gives training on Freelance products. Paul graduated from Brunel in 1972 in Chemical Engineering. He went on to teach Physics, Chemistry and Electronics, initially in Sixth Form College and later as a Senior Lecturer in Technical College. He left teaching to join ABB via Alfa Laval in 1988, since when he has been instructing on the Satt product line. Paul is the training Team Leader.

Frank Arnot is a very experienced ex-commissioning engineer and is the Senior Instructor for Maintenance and Operations training on all systems. He started working for ABB as a contractor for the installation division of Elsag Bailey, and became a staff member and a full time instructor in 1996. Originally a radar technician in the RAF, Frank spent 20 years as a commissioning engineer for GEC.

Edwin Hill is the Senior Instructor for the Advant MOD300 D.C.S. and several legacy systems. He has been with the company some 20 years originating from Taylor Instruments. Particular product specialities are batch and database configuration on the Advant and legacy systems, with experience in some IT applications. Prior to joining ABB, Edwin worked in a support role for ICL and a supervisory role for a company in central London. Edwin is a full member of the C.I.P.D.


Nick Harper, joined the department in 2004 and has wide ranging skills in Instrumentation and Control, having worked on varied sites from Power Generation, Steel Mills, Bulk Chemical, Bulk Pharmaceutical, to Dairy Products. Roles have included site based Instrument and Control Engineer, Field Service Engineer DCS, Commissioning Engineer DCS, and DCS Control Systems Engineer. Nick has worked on several DCS, SCADA and PLC systems, including most of the ABB Legacy systems (Bailey Infi90, System 6, Hartmann & Braun). Nick has many years experience applying electronic based control solutions, including resolution of complex control strategies. Barbara Howard, joined the training department from the ABB Analytical side of the business. Barbara co-ordinates the booking of delegates onto courses and deals with the general administration of the department.


Training Methods

Training in the ABB University is based upon four separate critical components: The Information or Content: Courses are based upon the latest information available. Only

ABB training staff has access to this information. The content is formally identified and an overview is usually expressed in an outline format.

The Performance Outcomes: For our locally developed courses, performance outcomes

specify what the learners will be able to do as a result of the training.

The Instructional Methods: The instructional methods used have been developed as the

result of many years’ experience of instructing on DCS and other control systems. They are the techniques used to help learners acquire information and achieve the stated performance outcomes. They are the psychologically active ingredients of the training programme that cause learning.

The Instructional Media: The instructional media are the delivery devices that carry the

instructional methods. ABB training uses fully qualified instructors and a full range of equipment and instructional technology.


Types of Training Foundation Training Foundation courses are designed as initial training courses for ABB DCS systems. They are normally most relevant at the start of a project or for personnel who are new to a particular role. They have been developed to provide the basic skills necessary to carry out fundamental operations on the ABB DCS equipment in the various disciplines. In general, these courses are fairly generic in their content because they contain skills that are relevant to the safe operation of the DCS, regardless of the type of process. However, wherever possible they will be project specific with regard the particular ABB equipment in use. Foundation training is divided in to 4 areas as follows: Operator Maintenance Engineering Management On all of the Foundation courses, a number of core skills are identified that will be tested, normally by course exercises during the course, to ensure that attendees can effectively demonstrate these skills. Foundation training courses may be organised as part of a project, run on a scheduled basis, or may be set up specifically for an individual customer at a mutually convenient date. Advanced Training Advanced training courses are designed to continue from where the Foundation courses finish. In general they are more application orientated and may be tailored to suit a particular client's need. Most benefit can normally be gained from these courses if attendees have had some practical experience of working with the appropriate system. Most advanced courses do not follow a standard pattern but are set up as a result of discussions between the customer and the training centre. In some cases they may be adapted to allow the development of simulation or the testing of a particular strategy for the clients process. Refresher Training Refresher training is designed to ensure that knowledge and operating procedures of the appropriate ABB DCS are maintained at competent levels. Refresher training is classified into the same 4 groups as the Foundation Courses and may include a check that the skills required in these categories are still at a satisfactory level. Refresher training will follow a standard format although additional material may be included by customer request. Refresher training sessions are not designed as basic teaching courses but to update personnel already familiar with operating the appropriate ABB equipment with any changes to procedures and revise any topics that may have been forgotten. They are not suitable for personnel unfamiliar with system concerned. Refresher training may also be carried out as part of an Advanced Course. On-Site Training Most courses may be carried out at a customer site. However, if this is the case, we strongly recommend that the following guidelines be carefully considered in order that the maximum benefit is derived from the training.


Recommendations for On-Site Training

To gain maximum benefit from on-site training, it is important that the venue provides an environment favourable to learning. At our Training Centre we have tried to ensure this by providing dedicated training facilities. Where courses are carried out at a customer site, it is of great benefit to both instructor and students if they are conducted in a suitable environment. The following guidelines have been compiled to assist in providing such an environment and whereas not essential requirements, they will assist in ensuring a successful training session.

Room Size: The size of the room should be adequate to house the students and instructor

plus the appropriate equipment. Typically a minimum size would be about 30m². Ventilation:

The room should have adequate ventilation – ideally air conditioned – but allowance must be made for the substantial heat generated by the equipment.

Noise: Noise can be a major distraction and can seriously disrupt a course. Common examples are traffic noise and construction work, especially where there are windows through which the work can be seen.

Furniture:

Adequate workspace is required for each student to make notes and use reference books. Additional tables are required for equipment and these should be strong enough to support the weight of large VDU’s. Plastic covered chairs should be avoided.

Access:

Where equipment is being provided, a ground floor room, or access to a lift, is essential. The equipment can be heavy and could be damaged by manhandling.

Power Points:

For equipment use, an adequate supply of power points is needed. These should be 13A sockets and typically a course catering for 6 students will require 13 sockets.

Smoking:

We ask that smoking be not allowed during the course as this can cause problems in a closed environment, especially for the instructor who is talking all the time. If this causes a problem for attendees, we can arrange for appropriate breaks to be taken.

Interruptions:

Interruptions can be a major source of distraction. Wherever possible, interruptions should be restricted to emergencies only during course sessions.

Attendees:

For all students to gain the maximum benefit, they should ideally be about the same level of competence. Where possible the placing of novices and experienced personnel on the same course should be avoided.


Mobile Classroom For training with AC800M, PLC’s and Process Portal A at system version 2 onwards (including System 800xA) we have invested in a mobile classroom. The classroom consists of 7 HP laptops catering for 6 students and 1 Instructor with mini optical USB mice, and AC800M / AC500 controllers using S800 or S500 compact I/O. It runs on either 110V or 240V AC and has been specially designed so that it can be packed away in heavy duty padded cases fitted with wheels. It takes about 2 hrs to assemble the classroom once it arrives at a site by qualified personnel, or alternatively the students can participate in the assembly under the supervision of the course Instructor. (This has been a common request for those customers attending maintenance courses) If requested, we can also adapt the mobile classroom for delivery of Freelance 2000 training and AC800C courses with Control Builder. OSLO models complement our training capability, simulating a simple process consisting of pumps, valves, level, temperature control and alarm annunciations. These aluminium boxes interface to the S800 I/O system allowing students to configure and troubleshoot on a training system right down to the process level, delivering a more realistic training experience than software simulation alone allows. The model provides realistic feedback times, and shows levels and temperatures in real time.


Training Partnership The process that transforms education…………. ……………………….from a product to a solution A separate presentation is available on the Training Partnership scheme. Please contact us for full details and/or a copy of the presentation.

As a product – courses are the deliverable

As a solution – technology transfer is the deliverable Please contact us for full terms and conditions.


Training Needs Analysis and Consultancy ABB University UK can provide a variety of training consultancy and management services for your Distributed Control System. We can analyse your training needs and suggest and manage the solutions to your training problems. We will be happy to discuss your requirements and these services with you at your convenience.

Further Information:

Further information on the ABB University UK, may be obtained from:

ABB University Hortonwood 37 Telford TF1 7XT England Tel: +44 (0) 1952 670477 Fax: +44 (0) 1952 670455 Jonathan Jowett Manager Barbara Howard Training Administrator

Contact us by e-mail:

[email protected] or [email protected] or [email protected]


Travel and Accommodation

Unless your company has made special arrangements, travel and accommodation is not included in the price of the course and you are responsible for making your own arrangements. However, we will be happy to assist you and can reserve accommodation at local hotels on your behalf. If you wish us to do this, please contact the Telford Training Centre. You will always be responsible for any cancellation charges or any other charges incurred, so if we have made the arrangements on your behalf, please let us know immediately, or contact the hotel directly, if your plans change. For your information, details of Telford hotels and travel are included below, ask for the ABB rate when booking. Prices correct as at 1st January 2005 Star Rating

Hotel Details Rate: Jan 2005

Telephone /Fax

Picture Comments

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Holiday Inn St Quentin Gate, Telford ABB Rate: £70 b/b

Tel: +44 (0)1952 527000 Fax: +44 (0)1952 527311 www.ichotelsgroup.com

Near Telford town centre. Approximately 5 miles from ABB.

****

Swallow Buckatree Hall Hotel, The Wrekin, Wellington, Telford ABB Rate: £70.00 b/b

Tel: +44 (0)1952 641821 Fax: +44 (0)1952 247540 www.swallow-hotels.com/buckatree

Country hotel in woodlands at the foot of the Wrekin. Approximately 6 miles from ABB

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Telford Whitehouse Hotel, Watling Street, Telford ABB Rate: £59.00 b/b

Tel: +44 (0)1952 250700 Fax: +44 (0)1952 250701 www.telford-hotels-guide.co.uk/220639/

A new hotel near Wellington. Approximately 3 miles from ABB

***

Telford Moat House Foregate, Telford ABB Rate: £70.00 b/b

Tel: +44 (0)1952 429988 Fax: +44 (0)1952 2902012 www.moathousehotels.com

Close to Telford town centre and station. Approximately 5 miles from ABB.

***

The Lion Hotel Wyle Cop, Shrewsbury ABB Rate: £76.00 b/b

Tel: +44 (0)870 6096167 Fax: +44 (0)1743 352744 www.corushotels.com

A period hotel in the centre of Shrewsbury. Approximately 17 miles from ABB


***

Prince Rupert Hotel, Butcher Row, Shrewsbury ABB Rate: £70.00 room only

Tel: +44 (0)1743 499955 Fax: +44 (0)1743 357306 www.prince-rupert-hotel.co.uk

A 12th Century period hotel in the centre of Shrewsbury, Approximately 17 miles from ABB NB. parking is offsite.

***

The Telford Golf & Country Club, Great Hay Drive, Sutton Heights, Telford ABB Rate: £57.00 b/b

Tel: +44 (0)1952 429977 Fax: +44 (0)1952 586602 www.corushotels.co.uk

Situated on the outskirts of Telford. Approximately 10 miles from ABB.

***

The Best Western Valley Hotel, Ironbridge, Telford ABB Rate: £62.50 room only

Tel: +44 (0)1952 432247 Fax: +44 (0)1952 432308 www.thevalleyhotel.co.uk

Situated on the River Severn on the outskirts of Ironbridge. Approximately 10 miles from ABB

***

Hadley Park House, Hadley Park, Telford ABB Rate: £70.00 b/b

Tel: +44 (0)1952 677269 Fax: +44 (0)1952 677269 www.hadleypark.co.uk

A small country manor hotel, 1 mile from ABB and 5 miles to Telford

***

Clarion Hotel, Castlefields Way, Madeley Court, Telford ABB Rate: £57.00

Tel: +44 (0) 1952 68068 Fax: +44 (0)1952 290742

Situated on the outskirts of Telford. Approximately 10 miles from ABB.

The International Hotel, Telford Centre ABB Rate £55.00 b/b

Tel: +44 (0)1952 521600 Fax: +44 (0)1952 521601 www.tihuk.com

New hotel near Telford town centre. Approximately 5 miles from ABB

Lodge

Travel Lodge Whitchurch Drive, Shawbirch, Telford ABB Rate: £40 room only

Tel: +44 (0)870 191 1610 Fax: +44 (0)1952 246834 www.travelodge.co.uk

Out of town. Approximately 3 miles from ABB and 8 miles from town centre.


Inn

Days Inn Telford Welcome Break Services, M54 Junction 4, Priorslee, Telford ABB Rate: £55.00 b/b

Tel: +44 (0)1952 238400 Fax: +44 (0)1952 238410 www.daysinn.com

Close to M54 motorway Junction, 3 miles from Telford centre and 11 miles to ABB

Lodge

Travel Inn, Euston Way, Telford ABB Rate: £48.95 room only

Tel: +44 (0)8701 977251 Fax: +44 (0)1952 290742 www.travelinn.co.uk

Situation next to Telford railway station. Approximately 5 miles from ABB

AIRPORTS APPROX DISTANCE Birmingham 45 miles Manchester 50 miles East Midlands 90 miles London Heathrow 125 miles London Gatwick 180 miles London Stanstead 160 miles London Luton 110 miles

HIRE CARS Most major car hire companies operate from all the airports. A valid driving licence is always required and individual companies may also have other requirements, such as additional identification. Licences in Arabic or Chinese script etc. may also cause difficulty.

TRAINS It is possible to get by train from all of the airports, although all involve changing trains. Birmingham has the easiest access by train.

TAXIS Taxis are available from all airports, although they will be very expensive from the London airports. Typical costs are around £45 from Birmingham and £65 from Manchester, although this will vary according to the time and day.

DRIVING IN THE UK For overseas visitors, please remember that driving in the UK is on the LEFT. Roads can get congested at peak hours and you should allow for this when calculating travel times. The motorway (M6) around Birmingham can get especially busy and may result in up to an hour of additional journey time on occasions.

Picture not available


Direction Map:

For course attendees arriving by car a map is included below: ABB Ltd A518 (Stafford) Clock Tower Guns A518

B5060 (A518) Stafford A5 A5 Modern Sculpture B5060 Donnington M54 Motorway Junction 4 Shrewsbury Birmingham A464 Telford(East)

Leave the M54 at Junction 4 and go North on the B5060 (signpost Donnington). The NEC factory will be on your left side. Continue to the next roundabout (with a modern concrete sculpture in the middle) where the B5060 crosses the A5. Continue straight across the roundabout (signpost B5060 (A518) Stafford). Carry on down the hill (under a bridge) to the next roundabout. Take the second turn off (signpost B5060 (A518) Stafford). Continue to the next roundabout. Again take the second turn off (signpost B5060 (A518) Stafford). Carry on to the next large roundabout with a Clock Tower in the centre. Turn LEFT here (towards Telford Town Centre). The Clock Tower pub should be on your left. Go to the next roundabout (with guns in the middle) and carry straight on towards Telford Town Centre. At the following roundabout turn RIGHT. ABB Ltd is about 200 yards on the left-hand side. There are visitor car park spaces at the front of the building. Reception is at the left front corner of the building.


Hotel Location Map:

A442 (Whitchurch) A518 Newport & StaffordClock

Hadley Park Hotel Guns White House Hotel

Muxton Hortonwood ABB Ltd

(ABB University UK)

B5060 (A518) Stafford

Esso Garage

A442 Sculpture (Queensway)

A5 (T)

B5060 - Donnington M54 (J5)

M54 (J4)Shrewsbury

Railway Station Moat House

Telford Centre

Holiday Inn A442

A442 Kidderminster & Bridgnorth

Golf & Country Club Hotel


Notes For Persons Attending Courses

We look forward to welcoming you to your course at the Telford Training Centre, and have provided these notes to enable you to gain the maximum benefit from your time with us. Administrative Arrangements You will be provided with the necessary writing materials and documentation for the course. Writing materials and a program of events will be handed out on arrival. Handouts and books will be given out during the course at appropriate times. Refreshments will be provided on course days. A choice of filled rolls, jacket potatoes etc is included at lunchtime. Alternatively, you may purchase hot meals and a range of other items from the canteen. Smoking is not permitted within the building. Please ask your instructor to direct you to a smoking area if you wish to smoke during the breaks. Courses will not normally be interrupted for messages unless they are urgent and any messages left will be passed on to you during the breaks. A telephone for outgoing calls is available. The telephone number for ABB Ltd, Telford is 01952-670477. Course Times Course hours will be as follows unless otherwise notified. Start: 0900hrs Finish: 1630hrs The lunch break will normally last about 30 minutes. On each day after the course, and whilst the instructor is still in the building the equipment will be available for revision and practice if required. What will it be like? We like our students to feel relaxed and comfortable. Courses are participative and often contain a large proportion of practical exercises where students are free to work at their own pace. There is ample time for questions and discussion, and students are encouraged to relate their course to their own experiences. If you experience any particular difficulties during the course, please let the instructor know as soon as possible. We welcome any constructive comments that help us to improve courses in the future.

We hope that the time you spend with us will be both informative and enjoyable.


REGISTRATION AND COURSE FEES

How To Book To book a course, please complete and return the registration form by post, e-mail or fax.

Telephone Bookings If you would like to make a provisional booking, please telephone on 01952-670477 and ask for Gillian Duggan. Bookings will be confirmed when payment in full, or a purchase order is received. Provisional bookings will be subject to cancellation if confirmed bookings equal the number of available places.

Cancellation of Bookings Where a cancellation of a confirmed booking is made not less than SEVEN days before a course commences, there will be a charge of 20% of the full course fee to cover administrative costs. Up to 2 transfers are permitted without additional charge. If the cancellation is made less than SEVEN days before the course date, the fee will not be refunded. This also applies to cases where a transfer is arranged but subsequently the booking is completely cancelled.

Payment Terms

Due to difficulties in the collection of payment for training courses, we regret that we are only able to accept trainees on our courses where payment has been received in full prior to the start of the course. We apologise for any inconvenience this may cause, especially to our regular customers, but it should enable us keep our administrative cost low, which in the longer term reflects in course prices.

PAYMENT FULL FEES MUST BE PAID PRIOR TO THE COURSE START DATE. A STUDENT WILL NOT BE ADMITTED ON A COURSE UNLESS THE FULL COURSE FEE HAS BEEN PAID.

NOTE: Courses will be standardised on the latest version of software wherever possible. However, if we are made aware that attendees have earlier versions of software on-site and/or differences in hardware, we will make every effort to make students aware of any differences and supply appropriate documentation.


TELEFAX MESSAGE E-Mail To: Barbara Howard Company: ABB Ltd Fax Number: 01952-670455 E-Mail: [email protected] Course Registration Form:

Course Details Course Title:

Course Number: Course Dates:

Course Fee (£):

VAT (£): TOTAL (£):

Applicant Name(s): Position:

COURSE FEES MUST BE PAID PRIOR TO THE START OF THE COURSE

Registered by: Tel:

Fax:

Internal Use Only Fee Paid: £ Guarantee Paid £

Internal Use Only 90% Guarantee Refundable Yes/No Refund paid back date

Confirmation Address Company Address:

Post Code:

Attention: Other Information

(E.g. invoice instructions, modules required, dietary requirements etc.)

E-mail Address for Communication Hot/cold drinks and a choice of filled rolls etc will be provided on course days.


CONDITIONS OF CONTRACT - EDUCATION SERVICES The terms and conditions upon which ABB Ltd whose registered office is at Daresbury Park, Daresbury, Warrington, Cheshire WA4 4BT, United Kingdom. ("the Company") will provide education courses ("course(s)") to the customer ("the Purchaser") shall be as follows:

1. GENERAL: The acceptance of the Company's quotation includes the acceptance of these terms and conditions which override and exclude any other terms stipulated or incorporated or referred to by the Purchaser. No modification of these terms shall be effective unless made by an express written agreement between the Company and the Purchaser. 2. THE COURSE FEE: The course fee will be that prevailing at the date of quotation, unless advised otherwise. Details of fees and items included will be given separately, but in general will include cost of registration and the cost of standard tuition. Excluded from the course fee are any hotel or other living accommodation, travelling expenses to and from the course location and the cost of any non-ABB textbooks or other technical literature unless subject to any special prior written agreement. 3. VARIATIONS: If the Purchaser shall require any alterations to the services provided pursuant to the quotation, the Company shall be entitled to adjust the contract price and terms of payment to take into account the revised circumstances. 4. VALIDITY: Unless previously withdrawn, the Company's quotation is open for acceptance within the period stated therein, or, when no period is so stated, within thirty days only after its date. Where quotations include for subsequent or repeat courses, unless otherwise stated such prices are valid for courses carried out within one year of the expiry of the validity of the quotation. 5. TERMS OF PAYMENT: FULL FEES MUST BE PAID BEFORE THE COURSE START DATE. DETAILS OF CURRENT COURSE FEES ARE PUBLISHED SEPARATELY. VAT WILL BE ADDED TO ALL FEES AT THE PERTAINING RATE WHERE THE COURSE IS CARRIED OUT WITHIN THE UNITED KINGDOM. A STUDENT WILL NOT BE ADMITTED TO A COURSE UNLESS THE COURSE FEE HAS BEEN PAID IN FULL. 6. BASIS OF AGREEMENT: (i). An application for places on a course signed by and on behalf of the customer must be received by the Company not later than 7 days before the date on which the course is scheduled to start. The customer must specify which course is required and must give the full name(s) of the student(s) nominated there-for. Where a course is already fully subscribed an alternative will be offered wherever possible. (ii). Unless and until an application has been accepted in writing by a person authorised by the Company, then the Company will not admit the student to the course. Acceptance may be by letter, telex or fax. (iii). Unless subject to prior agreement, fees shall be paid for the course in sterling by telegraphic transfer to the Company's bank account, or by sterling cheque to be received prior to the commencement of the course. 7. CANCELLATIONS AND TRANSFERS: (i). By the Purchaser: Cancellations of confirmed bookings will only be accepted if confirmed in writing or by telex/fax. Where a cancellation is made not less than 7 days before the course commences, there will be a charge of 20% of the course fee to cover administration costs. Later cancellations cannot be accepted and the full fee will be charged. A transfer to a subsequent course will normally be free of charge except where a transfer is arranged but subsequently the booking is completely cancelled in which case the aforementioned cancellation conditions will apply. (ii). By the Company: The Company reserves the right at its discretion to cancel or postpone a course and to refund in full any fees paid. (iii). In any quotation submitted by the Company, should the purchaser cancel or postpone a course, then, notwithstanding any cancellation charges previously applied, the Company reserves the right to review and adjust the quoted prices to reflect the current rates at the time the Purchaser wishes to reinstate the cancelled or postponed course. 8. REGISTRATION: Registration forms are provided with the Technical Training brochure. Further forms are available from the Education Administrator. Provisional bookings may be made by telephone, FAX, e-mail or letter. 9. ACCOMMODATION: Unless subject to special prior agreement, accommodation is not provided and all hotel charges including any cancellation or non-arrival charges are the responsibility of the Purchaser or the student as the case may be.

10. LOCATION OF COURSES: Unless otherwise arranged the courses are held at the Company's premises. Prices quoted are for courses held at the Company premises or in the immediate vicinity thereof at the Company's discretion, unless otherwise stated. If the Purchaser requires a course to be held at an alternative location, the Company reserves the right to review the quoted price and amend as appropriate. Under such circumstances, all travelling and subsistence for the Company's training personnel will be charged in accordance with the Company's published procedures. 11. SCOPE OF COURSES: (i). The Company will make every reasonable endeavour to cover the subject of the course within the limits of any published syllabus or prospectus. It cannot guarantee to include any particular aspect of the subject, nor treat any item in a specified degree of detail. (ii). The Company endeavours to ensure that all information given is accurate and up-to-date but can accept no liability for any error or omission, or for any damage arising therefrom. 12. STANDARDS: The Company conducts no aptitude tests for students at the start of a course, although, for certain courses, the satisfactory completion of a lead-in course may be required. Pre-requisites are detailed individually for each course (where applicable). Students should be fluent in written and spoken English for all courses, as this is the language of tuition. 13. ATTENDANCE CERTIFICATES: The Company gives no award for merit other than a certificate of attendance and satisfactory completion. 14. DOCUMENTATION - COPYRIGHT: The copyright in all course documents and lecture notes vests in the Company, and no such documentation may be disclosed, copied or published without the prior written consent of the Company. Courses may not be videotaped. 15. SECURITY: Students shall not enter any rooms, workshops, stores or other parts of the Company's premises other than those designated for the course, unless accompanied by a duly authorised Company representative. Students shall not remain on or enter into the Company's premises except during the authorised course hours. 16. EQUIPMENT: If materials or equipment owned by the Company, and required for the delivery of the course, are transported to premises controlled by the Purchaser, whilst title shall at all times remain with the Company, risk shall reside with the Purchaser whilst the goods are in the custody of the Purchaser or Purchaser's agent. 17. HEALTH AND SAFETY AT WORK ACT: Courses provided by the Company will not incorporate any instruction or procedure knowingly contravening the Health and Safety at Work Act. Should the Purchaser, due to his particular circumstances, identify any such potential contravention, he should notify the Company immediately. Should any such notice be given, the Company undertakes to review the course content and modify as necessary to ensure that no contravention takes place. 18. COMPANY'S LIABILITY FOR LOSS, DAMAGE OR INJURY: (i). The Company will not accept any liability for any damage or injury sustained to course participants or their property or damage or injury sustained to third party's property by course participants unless or to such extent that any such damage or injury was caused wholly or directly by the Company's negligence. Any such liability shall specifically exclude any claim for consequential loss or loss of profit, and any liability, except for injury and or death, shall be limited to an amount equal to the refund of the course fee. (ii). The Company accepts no liability for supervision and safeguarding of property (including motor vehicles) brought by students to its site which items are at the risk of the Purchaser or student, as the case may be. 19. STATUTORY AND OTHER REGULATIONS: If the cost to the Company of performing its obligations under this contract shall be increased or reduced by reason of the making or amendment of any law after the date of quotation, the amount of such increase or reduction shall be added or deducted from the course fee as the case may be. 20. LEGAL CONSTRUCTION: This contract shall in all respects be construed and interpreted in conformity with English Law and shall be subject to the exclusive jurisdiction of the English courts. 21. INDEMNITY: The Purchaser agrees to indemnify and hold harmless the Company in respect of the death of or injury to any of the personnel of the Purchaser, or the loss of or damage to the property of any such personnel arising or occurring during the attendance by any such personnel at a course provided by the Company.

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