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Abbotsford Street, North Melbourne

Renewal

Phase two Engagement Report

Public Housing Renewal Program

Department of Health and Human Services

August 2017

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Front cover image: represents resident and community aspiration for safe

playgrounds, open space and homes for families.

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Table of Contents

Engagement Overview 4

1. Executive Summary 5

2. Project Background 7

3. Project and Engagement Timeline 8

4. Engagement Approach 9

5. Communication and engagement tools and activities 12

6. Summary from workshops 13

7. What we heard: 16

8. Current stage and next steps 19

9. Appendix A 20

Glossary

Community: A community is a group of people who have a

relationship or a shared interest. A community of place is a group

of people who are connected by the area they live, work and/or

visit.

Community engagement: Refers to the process by which

residents, neighbours and other interested individuals work with

the department to develop plans for a renewal site and provide

feedback on the department’s ideas.

Department: Department of Health and Human Services

Neighbours: individuals living nearby to the estate who may have

an interest in the Renewal Project.

Residents: this refers to the residents living on the public housing

estate being renewed.

Stakeholder engagement: Stakeholder engagement is a planned

process with the specific purpose of working with stakeholders to

encourage discussion or active involvement in a project.

Stakeholders: Stakeholders are individuals or organisations that

affect, or can be affected by, project decisions. Stakeholders

include Council, onsite organisations, local organisations and

service providers, local businesses, resident representatives and

users of the estate.

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Engagement Overview – Abbotsford Street, North Melbourne Renewal Phase Two

Engagement

The renewal of the Abbotsford Street estate in North Melbourne is being

completed under the Victorian Government’s $185 million Public Housing

Renewal Program. The Program will replace the old, rundown homes at a

number of inner Melbourne public housing estates, including North

Melbourne, with brand new, modern, safe and sustainable homes. The

Program will increase the amount of social housing by at least ten per cent.

It is the largest ever investment into social housing by the Victorian

Government.

The department contracted KJA to deliver the phase two engagement

activities for the Abbotsford Street estate in North Melbourne in May 2017.

KJA delivered 3 events with 94 participants where the key topics of

conversation focused on safety and security, facilities, open space, traffic

and roads, facilities and services, design and integration.

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1. Executive Summary

KJA was engaged to develop a program of community and stakeholder engagement

activities for the Abbotsford Street estate in North Melbourne to support phase two of

the Public Housing Renewal Program engagement process. This report provides a

summary of engagement activities undertaken in May 2017, feedback received from

residents, neighbours and stakeholders who attended the engagement events and

feedback received via an online survey and the project email address.

Phase two engagement

The phase two engagement activities built on the conversations with residents and

stakeholders about their values and aspirations for the renewed estate.

The objective of the phase two engagement program was to continue discussions on

the renewal of the North Melbourne site and introduce the mixed tenure model and

the proposed increase in density. The conversations with residents, neighbours and

stakeholders were informed by a sketch plan which reflected phase one feedback and

aspirations.

The project team sought feedback on five main themes considered in the sketch plan,

and to understand the key areas of interest for residents, community and stakeholders.

Feedback received will contribute to a Design Framework for the Abbotsford Street

site, to be delivered as part of phase three of the engagement process and Planning

Scheme Amendment. Phase three engagement activities will be delivered to support

the consultation being undertaken by the Standing Advisory Committee and the

Department of Environment, Land, Water and Planning.

Feedback from the workshops was categorised into the following themes:

Safety and security. There was support for security features such as fencing,

CCTV and security doors and grills, better lighting and secure storage for

bikes.

Sustainable lifestyle. The community would like an environment that

supports a sustainable lifestyle.

Design of new estate and dwellings. Interest in the retention of open space,

new community gardens, meeting rooms and child and elderly care centres.

Discussions also focused on potential building heights and solar access.

Traffic management. Participants suggested changes to improve access

including pedestrian crossings, better traffic control, diversions for trucks

and better parking facilities, and improved pedestrian and cycle access.

Inclusion and cohesion. Interest in an integrated community and discussions

around balancing access with safety and security.

Communication and engagement activities

Communication and engagement tools and activities included:

Invitations were delivered to 131 resident households, 2,000 neighbouring

households and 68 key stakeholder organisations and community interest

groups.

Information was made available at www.housing.vic.gov.au/north-

melbourne-renewal, along with a dedicated email address

(housing.renewal@dhhs.vic.gov.au) and phone information via 13 11 72.

Two (2) community workshop events were held on Monday 22 May from

12pm to 2pm and Tuesday 23 May from 5pm to 7pm with a total 77

participants.

The stakeholder workshop was held on Friday 26 May from 10am to 11.15am

with 17 participants.

A3 posters at venues and 3 community Q&A fact sheets were provided to

participants and translated into Vietnamese, Arabic, Oromo Simplified

Chinese and traditional Chinese.

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Figure 1 North Melbourne residents and neighbours engagement on 22 May 2017

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2. Project Background The Victorian Government is working to better meeting the housing needs of

Victorians. A key part of this program is the transformation of ageing public housing

estates into vibrant, well-connected neighbourhoods where residents enjoy living in

housing that is safe and secure, and meets modern standards. The renewal of the

Abbotsford estate in North Melbourne is part of the $185 million Public Housing

Renewal Program that was announced in December 2016.

The Victorian Government has committed to renewing eleven estates as part of an

announced $2.7 billion package of initiatives aimed at addressing housing and

homelessness. This suite of initiatives, announced under the Homes for Victorians

policy in March 2017, is the largest ever investment into housing by the Victorian

Government.

The renewal of homes and increase in social housing supply aligns with the Victorian

Government’s objectives of increasing housing supply to meet the needs of

Melbourne’s growing population which is forecast to reach more than 8 million people

by 2050.

The Program will boost the supply of social housing across metropolitan Melbourne

estates by at least ten per cent, providing more opportunities for returning and new

social housing residents to live in inner Melbourne and access education, employment

and health and human services.

It will redevelop existing ageing homes and utilise cleared sites on public housing

estates across metropolitan Melbourne. The estates in phase one of the Program are

Ascot Vale, Brighton, Brunswick West, Clifton Hill, Hawthorn, Heidelberg, Northcote,

North Melbourne and Prahran.

The Program aims to tackle the three critical issues for public housing in Victoria:

supply, quality and size of homes.

The Victorian Auditor General, in the 2012 review of public housing in Victoria, found

a mismatch between existing dwelling sizes and the sizes required by current and

incoming residents. The follow-up report in 2017, reconfirmed the misalignment with

resident needs and the requirement to boost the supply of one and two-bedroom

homes for current residents and those on the Victorian Housing Register. The Public

Housing Renewal Program will assist to realign the size profile of housing stock by

delivering greater numbers of one and two-bedroom homes. This realignment will

enable residents to live in appropriately sized homes that meet their needs, and the

management of under and over-occupancy.

The provision of some flexible sized apartments will be considered to accommodate

the changing needs of families and residents.

The Auditor General’s report also identified that 60% of the public housing stock in

Victoria is more than thirty years old.

The Public Housing Renewal Program is primarily focused on redeveloping ageing,

dilapidated walk-up buildings that were constructed in the 1950s and 1960s without

lifts. These multi-storey walk-ups are not accessible for older residents, residents with

disability and are difficult for families with young children. Additionally, these old

buildings and dwellings are expensive and inefficient for residents to heat and cool.

The new buildings delivered on each estate will be accessible for all residents and built

to the Victorian Government’s Better Apartment Design Standards that were released

in March 2017. The homes will be seven-star NatHERS rated and designed to cater for

contemporary living standards and lifestyles, including internal laundries, built-in

storage and access to natural light and ventilation.

In addition to tackling the three critical priorities, the Renewal Program will introduce

private housing at each estate to deliver vibrant, integrated mixed tenure communities

which create greater opportunities for employment and education.

The department is utilising the expertise and resources of the private and community

housing sectors to deliver innovative housing and delivery solutions to the challenge of

increasing the amount of social housing and better aligning the dwelling sizes to need.

Through a procurement process the department is seeking experienced development

partners from the private and community housing sectors who can undertake all

aspects of the renewal projects, including rebuilding existing social housing, increasing

supply and providing new private housing to create vibrant communities. The

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procurement process includes Brunswick West, Clifton Hill, Flemington, Heidelberg

West, Northcote, North Melbourne, Prahran and Preston.

The application of the Victorian Government’s Major Projects Skills Guarantee is

another key way the department will work with development partners to encourage

them to maximise the use of local apprentices, trainees and engineering cadets. The

Major Projects Skills Guarantee requires the use of local apprentices, trainees or

engineering cadets for at least 10 per cent of the total estimated labour hours on all

publicly funded works contracts valued at or over $20 million.

Community consultation is a key component of the delivery of the Public Housing

Renewal Program and the Government is committed to understanding the needs and

concerns of residents, neighbours and stakeholders. The results of the phase two

community engagement activities for North Melbourne are detailed in this report.

3. Project and Engagement Timeline The following is an overview of the timeline for the Renewal project at Abbotsford

Street, North Melbourne. The longer-term timeframes will be confirmed following the

appointment of development partners for the renewal.

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4. Engagement Approach Consultation Process

The Government is committed to engaging fully with

residents, neighbours and stakeholders on the renewal

of the North Melbourne site. A series of engagement

and consultation activities have been undertaken as

part of this process.

Three (3) facilitated workshops for residents,

neighbours and stakeholders of the Abbotsford Street

estate in North Melbourne were delivered in May

2017. These were supported by an online survey and

sketch plan to enable the ongoing conversation and

community input into the design of the estate.

The sketch plan (below) was a conversation prompt

and indicated the department’s thinking around

delivering a range of new low rise buildings of three

levels along Molesworth Street to respect the facing

built form and a range of medium density buildings

between 3 and 12 levels across the estate. The sketch

plan also indicated potential sites for commercial

opportunities including cafes and shops for local needs

along with open space and community facilities. The

sketch plan notes the retention of significant trees and

podium parking within buildings.

Phase two Engagement Activities

KJA was engaged to develop and deliver the iterative,

community-informed program of resident, community

and stakeholder engagement activities for phase two

engagement for the renewal of the North Melbourne

site.

Abbotsford Street, North Melbourne residents,

surrounding neighbours and stakeholders were invited

to work with the KJA engagement team and the

department’s specialist project team to provide

feedback on the sketch plan on four key areas of

interest:

Three (3) facilitated workshops were attended by 77

residents and neighbours, and 17 stakeholders.

The 131 households of the North Melbourne estate

were invited by direct mail and a further 2,000

neighbouring households were invited to participate in

the engagement sessions on:

• Monday 22 May from 12pm to 2pm at the

Meeting Room, 159 Melrose Street, North

Melbourne; and

• Tuesday 23 May from 5.00pm to 7pm at the

Meeting Room, 159 Melrose Street, North

Melbourne;

The key local stakeholders were identified through a

stakeholder mapping process and 68 representatives

were invited to the stakeholder workshop on:

• Friday 26 May from 10am to 11.15am at Meeting

Room, 159 Melrose Street, North Melbourne.

The three workshops were delivered as facilitated

table discussions led by a member of the department’s

project team or KJA engagement team. Each table host

focused on one of the four key areas of interest and

rotated to each of the groups, enabling all participants

to share their thoughts and ideas and to ask questions.

• Online survey

A survey was made available via tablet and online via

https://www.surveymonkey.com/r/NorthMelbourner

enewal.

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Figure 2 Abbotsford Street, North Melbourne sketch plan

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Facilitated Workshops

Community and neighbour workshops

77 participants

131 resident households invited

2,000 neighbouring households invited

KJA delivered and facilitated two resident and community workshops held on 22 and

23 May 2017. The workshops were attended by 77 participants. The attendees were

primarily residents and neighbours, but there was also a representative from Victorian

Public Tenants Association.

The interactive workshops were held as facilitated table discussions and participants

were supported by Chinese and Arabic language translators.

Table hosts from the department’s project team and KJA worked with participants at

each table to discuss the project, provide answers to questions and seek input into the

plans for the renewal of the estate.

During the two-hour workshops, participants were encouraged to fully discuss ideas,

concerns and provide feedback which was captured by note takers at each table.

The summary and analysis of the feedback from the workshops is contained at page 13

of this report.

Stakeholder workshop

17 participants

68 organisations invited

The stakeholder workshop held at North Melbourne on 26 May 2017 was attended by

the Victorian Public Tenants Association, City of Melbourne, Melbourne North Police,

The Centre, Wombat Housing and Cohealth. There were seventeen stakeholders in

attendance who provided insights, feedback and suggestions. The full list of attendees

is provided in Appendix A.

Figure 3 North Melbourne stakeholder workshop 26 May 2017

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5. Communication and engagement tools

and activities A range of communication tools and activities were developed to inform and engage

with residents, neighbours, key stakeholders and the community about the Victorian

Government’s plans for the North Melbourne site. These include:

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6. Summary from workshops The residents, neighbours and stakeholders were engaged in discussion about the

sketch plan, constraints and opportunities plan and site context on five main themes:

general feedback, safety and security, facilities, connection with the community,

movement – traffic and roads, and individual dwellings.

Participants were asked a questions that prompted discussion, including:

What are your initial reactions to the proposed sketch plan for the estate?

What opportunities do you see that can help us to improve safety on the site

and make people feel more secure?

What opportunities do you see for community spaces within the Estate?

What opportunities do you see to enhance integration of the site with the

neighbourhood?

What opportunities do you see for residents and neighbours to navigate around

the site?

Participant feedback

Analysis of the participant feedback by a sociologist has identified the key themes from

the residents, community and stakeholders of the North Melbourne estate. They can

be broken down into the following:

Safety and security. There was support for security features such as fencing,

CCTV and security doors and grills, better lighting and secure storage for

bikes.

Sustainable lifestyle. The community would like an environment that

supports a sustainable lifestyle.

Design of new estate and dwellings. Interest in retention of open space, new

community gardens, meeting rooms and child and elderly care centres.

Discussions on potential building heights and solar access.

Traffic management. Suggested changes to improve access including

pedestrian crossings, better traffic control, diversions for trucks and better

parking facilities, and improved pedestrian and cycle access.

Inclusion and cohesion. Interest in an integrated community and discussions

around balancing access with safety and security.

1. Safety and Security

Safety and security were discussed by participants who were concerned about petty

crime, resident safety when walking around the estate and in certain areas such as

laneways and carparks.

Suggestions to mitigate these concerns included better lighting and surveillance

including CCTV in shared spaces and carparks, and personal security measures such as

fencing and grills for apartments and playgrounds, swipe cards for entry, and secure

storage areas for bikes and other possessions.

Anti-social behaviour was mentioned, including noisy tenants and concerns about drug

use, with a desire to see good design and estate management utilised to reduce the

incidence of these issues. One group suggested having a security office on site would

be beneficial in handling problems with noisy tenants and anti-social behaviour.

2. Traffic management

Traffic issues surrounding the estate generated a lot of discussion, including specific

problems of vehicle movements, such as trucks and the ease of car access from

Molesworth and Haines Streets and concerns around traffic congestion in the area.

Parking was a key theme in all three workshops. Residents would like increased

numbers of car parks and security of car parking, and the provision of special parking

for visitors, council staff, teachers and hospital staff. Residents were interested in

allocated parking for dwellings rather than shared parking spots. A general preference

was expressed for underground parking rather than the current podium design.

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Better access for pedestrians and cyclists was requested – including the provision of

new or improved pedestrian crossings at key intersections such as Abbotsford Street

and Molesworth Street, and bike paths and cycle ways.

There was discussion around the need for wider roads to improve traffic flows and

promote safety and security by avoiding narrow laneways, such as Wood Street Lane

and ensuring that service lanes are visible to deter rubbish dumping and anti-social

behaviour.

Signage was another key topic of discussion. Participants felt that clear signposting of

entrances, exits, directions and traffic flows around the estate would be of benefit.

3. Facilities and Services

Green space and quality landscaping were common themes throughout the three

workshops, both in the context of beautifying street frontages and in providing inviting

communal spaces for interaction and integration.

There were numerous suggestions for how these open spaces could be utilised

including playgrounds, community gardens and amphitheatres, covered outdoor areas,

communal BBQ areas and the additional utilisation of rooftop space through green

roofs.

Several residents suggested maintaining the triangle green space on Molesworth and

Hardwick Streets to better integrate with the surrounding neighbourhood and improve

the visual appeal of the estate.

The linear layout of the new estate was discussed. Residents suggested a more flexible

approach to open space.

There was discussion about the proposed height increases – some residents

questioned the proposed increase up to 12 levels in small areas and the potential for

overshadowing on the communal spaces.

Residents were keen to see existing trees maintained and protected. Concerns were

raised that the podium design may restrict the potential for planting new large trees.

There were many positive suggestions for community facilities which could be

incorporated into the new estate including community centres and meeting rooms,

cafes and childcare centres, aged care activity centres, community craft rooms, sheds

and workshops spaces, schools and employment services and areas for youth to

congregate. Neighbours noted the popularity of the high school and large enrolment

numbers at the local primary school.

There was a mixed response to the idea of incorporating commercial enterprises, some

residents felt that there were enough shops nearby but were open to the idea of small-

scale retail such as cafes, fish and chips shops or hardware. The stakeholder workshop

was more enthusiastic about the idea of incorporating commercial opportunities.

Stakeholders believed the shops could give non-residents a reason to engage with the

estate and assist in activating the streets and providing informal surveillance. They did

note however, that any commercial enterprises would need to be compatible with the

resident demographic.

4. Design of new dwellings

The plan to provide more one and two bedroom apartments was generally welcomed,

although it was noted that these new smaller dwellings should not come at the expense

of families who may be displaced.

Flexible floorplans were suggested to allow for changing circumstances, along with the

provision of 1.5 bedroom units to cater for those with carers. One group suggested

townhouses could be built along Molesworth Street to mirror the dwellings on the

other side.

Increased storage including built-in wardrobes and bike storage was requested often

in the sessions. Suggestions were made to avoid cage storage that might attract

thieves.

Better waste management was suggested, including internal rubbish chutes and better

design for bins and waste collection centres to reduce the incidence of illegal dumping.

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Accessibility was also raised as a design requirement, ranging from more entry points,

to wider doors, fully accessible homes, better signage and numbering of apartments

for ease of identification.

5. Inclusion and cohesion

The “salt and pepper” integration model was preferred to help integrate residents with

the wider community and improve safety.

Participants at the stakeholder workshop generally felt that stand-alone public housing

could lead to anti-social behaviour and the development of enclaves and that mixing

the housing types could avoid an “us vs them” situation. They thought the community

facilities should be promoted as being “for everyone” perhaps through events such as

community BBQs.

However, several residents expressed concerns that public tenants could be

overwhelmed by private residents and that they would like to see the estate reserved

solely for public tenants. The shortage of public housing was noted in this context.

6. Sustainability

Gardens were an aspiration expressed by a number of participants. Either individual

or community gardens (or both) were supported.

Residents were also keen to see sustainability prioritised, with dwellings designed for

thermal efficiency, sound insulation, better orientation for natural light and ventilation,

open-air private balconies that allow for plants, active rooftops which could include

gardens and the installation of solar panels and water capture systems.

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7. What we heard: The comments of workshop participants were noted by KJA staff. The following summary contains the comments made at the workshops and through the online survey and email inquiries.

Safety and security:

Comments and suggestions:

Swipe cards

More security, especially at night

CCTV

Improved lighting

“The estate should be well lit up, and there are emergency/security boxes around for calling the authority. CCTV would be useful in making people feel safer”.

Traffic and Roads

Comments and suggestions:

• Improved traffic control / better

access for vehicles on Molesworth St.

& Haines St / better routes for big

trucks / more entry and exit points

• More townhouses with front doors

facing the street

• Visitor parking and allocated parking

• Longer tram hours

• Reorienting the open space so it is

not just a linear park - Intentional

open space More entry points

• Shuttle tram

• Intentional roads, not just paths

Sleeved parking with an active

surface

Wider roads - for example Wood

Street Lane is not big enough

Better accessibility and parking on

Abbotsford Street

Triangular green space on

Molesworth and Hardwick

Management of traffic and noise

during demolition and rebuild

• Extending green space from Canning

Street onto Molesworth

Facilities and Services

Comments and suggestions:

• Better waste management

• Active rooftops

• Sustainable homes – insulation, solar

panels, water capture

• Rooms for carers

• More social community

gatherings/events

• Consideration of current local

commercial business and if this was

required on the estate

Design

Comments and suggestions:

Townhouses over apartment

buildings

Scandinavian model

Maintain general residential zone

Adaptable units for future needs/flexible unit layout / wider doorways

Heating and cooling

Spacious units

• Active frontages

• Quality landscaping

• Better signage to navigate the estate

• More space internally and externally

• Increased setback from the road

• More eastern facing homes

• Lower heights

• Fully accessible units

• Family sized dwellings

• Sound proofing

• Internal laundry with dryer

• More storage / built-in wardrobes

• Reasonably sized balconies

Integration

Comments and suggestions:

Ratio of private to public

Open space for neighbours to access • Activities for residents

Playgrounds for community

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Salt and pepper integration model

preferred to help to integrate

residents with community and

improve safety

Relocations

Comments and suggestions:

• Support for elderly/families during

relocation

• Concerns raised about the potential

impact of relocations on families and

the school.

• More information requested on

relocation and accommodation

process

Open and green space

Comments and suggestions:

More flexible open space, rather than

a linear space in the middle

Protection of estate trees

Bike paths and storage

Abbotsford/Canning – greenery area

extension

More pedestrian walkways and cycle

access / pedestrian crossing on

Abbotsford Street

If 9 storey is essential then let’s have

more open spaces

Community spaces suggestions

included – vegetable gardens,

playgrounds for wide age range,

community centre, community

garden, meeting rooms,

amphitheatre, covered outdoor

areas, green roofs, social services –

schools, child/aged care, programs

for employment

• Retention of Hardwick connection as

a pedestrian/cycle path

“Interesting that where people have shared spaces to mingle and meet their

neighbours they are more understanding and aware“.

Relocations

Comments and suggestions:

• Consider scale of redevelopment and

competing developments.

• Retain local character, open space

and current resident mix

• Concerned about an imbalanced ratio

between public and private dwellings

Figure 4 key topics at community and stakeholder sessions

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Figure 5 Resident and community workshop of 22 May 2017

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8. Current stage and next steps Relocation information sessions

Information sessions on the relocation process for Abbotsford Street, North

Melbourne residents were held on 17, 20 and 21 July. Relocations from North

Melbourne are not expected to commence before late 2017, after extensive interviews

with residents.

Planning Scheme Amendment

This engagement report and the feedback received will contribute to the Planning

Scheme Amendment for the North Melbourne site. Consultation on the Planning

Scheme Amendment will commence in August 2017.

The department will deliver information sessions to assist residents, neighbours and

stakeholders to understand the technical documents contained in the Planning Scheme

Amendment, the plans for the site and the process to make a submission within the

consultation period.

A Standing Advisory Committee, appointed by the Minister for Planning, will consider

submissions and make recommendations to the Minister for Planning on the Planning

Scheme Amendment. Further information can be found via

www.planning.vic.gov.au/shrp

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9. Appendix A Contents Page Contents Page Attachment 1 Invitation for residents and neighbours 21 Attachment 7B Questions and answers – Renewal Program -

Vietnamese 40

Attachment 2 Invitation for stakeholders 21 Attachment 7C Questions and answers – Renewal Program - Oromo 42 Attachment 3 Agenda for stakeholder meeting 22 Attachment 7D Questions and answers – Renewal Program -

Simplified Chinese 43

Attachment 4 Online survey questions 22 Attachment 7E Questions and answers – Renewal Program - Traditional Chinese

44

Attachment 5 Questions and answers - Residents, stakeholders and community - English

24 Attachment 8 A3 sized event posters 45

Attachment 5A Questions and answers - Arabic 25 Attachment 9 Site analysis map 46 Attachment 5B Questions and answers - Vietnamese 26 Attachment 10 Opportunities and constraints map 47 Attachment 5C Questions and answers - Oromo 28 Attachment 11 Sketch plan 48 Attachment 5D Questions and answers – Simplified Chinese 29 Attachment 12 Understanding the sketch plan 49 Attachment 5E Questions and answers – Traditional Chinese 30 Attachment 12A Understanding the sketch plan – Arabic 49 Attachment 6 Questions and answers – Relocations (Residents) – English

31 Attachment 12B Understanding the sketch plan – Vietnamese 50

Attachment 6A Questions and answers – Relocations - Arabic 32 Attachment 12C Understanding the sketch plan – Oromo 50 Attachment 6B Questions and answers – Relocations - Vietnamese 33 Attachment 12D Understanding the sketch plan – Simplified Chinese

51

Attachment 6C Questions and answers – Relocations - Oromo 34 Attachment 12E Understanding the sketch plan – Traditional Chinese

51

Attachment 6D Questions and answers – Relocations – Simplified Chinese

36 Attachment 13 Stakeholder list 52

Attachment 6E Questions and answers – Relocations – Traditional Chinese

37 Attachment 14 Social media posts 52

Attachment 7 Questions and answers – Renewal Program (Residents) - English

38

Attachment 7A Questions and answers – Renewal Program - Arabic 39

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Attachment 1. Invitation – residents and neighbours

Attachment 2. Invitation – stakeholders

Dear stakeholder You are invited to attend a stakeholder meeting to discuss renewal plans for the Abbotsford Street estate in North Melbourne. As part of an announced $2.7 billion in support for social housing and homelessness, the Victorian Government has committed $185 million to the Public Housing Renewal Program. This program will renew existing homes on public housing estates across metropolitan Melbourne. To assist the community and stakeholders to understand the scale of the renewal for Abbotsford Street, we’ve prepared a sketch plan that shows our ideas to better connect the estate with the local neighbourhood, and potential locations for new social and private housing. The sketch plan also reflects some of the feedback we received during the earlier phase of consultation. We want to work together with residents, neighbours, local agencies, community leaders and Council, to renew the Abbotsford Street estate and develop a vibrant, better-connected neighbourhood where people can live in homes that are accessible, safe and that meet modern standards. Please join us to provide your feedback on our sketch plan, and to share your ideas for renewal. The details for the stakeholder meeting are: Friday, 26 May 2017 from 10.00am – 11.15am Housing Offices, 159 Melrose Street, North Melbourne Refreshments provided. Please confirm your attendance by responding to this email by close of business on Wednesday 24 May 2017. We do hope you can attend. Kind regards, Housing Renewal Team

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Attachment 3. Agenda – stakeholders meeting

Attachment 4. Online survey

SURVEY QUESTIONS FOR SURVEY MONKEY PHASE 2 TRANCHE A, ABBOTSFORD STREET,

NORTH MELBOURNE

As part of a $2.7 billion in support for social housing and homelessness, the Victorian

Government has committed $185 million to the Public Housing Renewal Program.

This program will renew existing homes on public housing estates across

metropolitan Melbourne.

The renewal will result in a 10 per cent increase in social housing homes across the

estates and add private housing to create an integrated, better connected

neighbourhood where people can live in housing that is safe and secure and meets

modern standards.

The Abbotsford Street estate in North Melbourne is one of the sites identified for

renewal.

Please visit the Public Housing Renewal Program webpage or attend a consultation

session before answering these questions.

Design and character

Do you have any comments, questions, or concerns about the proposed layout

of the estate, as shown in the sketch plan?

Safety and security

Are there improvements that could be made to make people feel more safe and

secure on the estate?

Sense of community

How could we better integrate the renewed site with the local neighbourhood?

Facilities and services

What sort of community spaces and services are important on the estate? Do

you use these services and spaces currently?

What would you like to see included in the new Estate? For example gardens,

playgrounds etc.

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Movement

How should we encourage people to move around the estate? Do you have any

comments about the proposed improvements to vehicle access to and within

the estate?

Demographics

Are you a...

Resident of the estate

Local business owner

Service provider

Community leader

Tenants' Association representative

Interested community member

Other (please specify)

Did you take part in the first phase of engagement for the Walker Street estate

Renewal project?

Yes

No

Don't know

Gender

Male

Female

Intersex/Indeterminate/Unknown

Age group

Under 16

16-20

21-30

31-40

41-50

51-60

61-70

70+

Thank you for taking the time to complete this survey. Your responses will help

inform the next stage of the project. If you would like to stay updated on the

project, please email housing.renewal@dhhs.vic.gov.au or visit the website.

Thank you

How can you find out more information?

in person at your local Housing Office

housing Renewal website at www.housing.vic.gov.au

consultation events

by registering your interest in receiving updates via

housing.renewal@dhhs.vic.gov.au

phone 13 11 72

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Attachment 5. Questions and Answers for residents, stakeholders and the

community

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Attachment 5A. Questions and Answers for residents, stakeholders and the

community - Arabic

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Attachment 5B. Questions and Answers for residents, stakeholders and the

community – Vietnamese

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28

Attachment 5C. Questions and Answers for residents, stakeholders and the

community – Oromo

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Attachment 5D. Questions and Answers for residents, stakeholders and the

community – Simplified Chinese

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Attachment 5E. Questions and Answers for residents, stakeholders and the

community –Traditional Chinese

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Attachment 6. Questions and Answers for residents - Relocations

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Attachment 6A. Questions and Answers for residents – Relocations - Arabic

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Attachment 6B. Questions and Answers for residents – Relocations – Vietnamese

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Attachment 6C. Questions and Answers for residents – Relocations – Oromo

35

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Attachment 6D. Questions and Answers for residents – Relocations – Simplified

Chinese

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Attachment 6E. Questions and Answers for residents – Relocations – Traditional

Chinese

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Attachment 7. Questions and Answers for residents – Renewal Program

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Attachment 7A. Questions and Answers for residents – Renewal Program - Arabic

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Attachment 7B. Questions and Answers for residents – Renewal Program -

Vietnamese

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Attachment 7C. Questions and Answers for residents – Renewal Program – Oromo

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Attachment 7D. Questions and Answers for residents – Renewal Program –

Simplified Chinese

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Attachment 7E. Questions and Answers for residents – Renewal Program –

Traditional Chinese

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Attachment 8 A3 sized Posters for residents (left) and community (right)

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Attachment 9. Site analysis

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Attachment 10. Opportunities and Constraints

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Attachment 11. Sketch Plan

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Attachment 12. Understanding the Sketch Plan

Attachment 12A. Understanding the Sketch Plan – Arabic

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Attachment 12B. Understanding the Sketch Plan – Vietnamese

Attachment 12C. Understanding the Sketch Plan – Oromo

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Attachment 12D. Understanding the Sketch Plan – Simplified Chinese

Attachment 12E. Understanding the Sketch Plan – Traditional Chinese

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Attachment 13. Participants at stakeholder workshop on 26 May 2017

Stakeholders

City of Melbourne Wombat Housing Melbourne North Police Cohealth Victorian Public Tenants Association The Centre Melbourne Somali Community Kayyo Oromo Women’s’ Group

Attachment 14. Social media posts on Facebook and Twitter

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