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ABCD – TIE PresentationFeb 4th, 2013

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1. Who are we – Digital Video Services? – DVS Services Overview

2. New lecture capture technology (Matterhorn Pilot)

Agenda

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DVS Service Catalog

Service Type Service Description Current Customers

Production Lecture Capture Process & deliver lecture videos to iSite

FAS, GSE, HLS

Production Live Streaming Live stream events to on campus and/or global audience who can watch from desktop or mobile devices

FAS, GSE, HSPH, HKS, HMS*, edX*, commencement

Production Course Video Tool (Video Publishing Tool in iSite)

Enable capturing & sharing of videos on iSite

iSite users

Production Video Consulting Consultation on specific video needs

Open

Pilot New Lecture Capture Technology (Matterhorn)

Process & deliver new “dual-stream” format lecture videos to iSite or any platform via iFrame tag. Viewable on both desktop and mobile devices.

HKS, GSE, FAS, HSPH, Radcliffe, SEAS, GSD

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“Taste” Test

Video 1 Video 2

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What is Matterhorn?

Matterhorn is a free, open-source platform to support the management of educational audio and video content. Institutions will use Matterhorn to produce lecture recordings, manage existing video, serve designated distribution channels, and provide user interfaces to engage students with educational videos

http://opencast.org/matterhorn

Product Tour:http://opencast.org/matterhorn/product-tour

New Classroom Capture Technology (Matterhorn Pilot)

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Matterhorn Features

Project Vision• Automate the process for classroom capture • The automated workflow includes scheduling of recording, ingestion, encoding,

adding of metadata, creation of deliverables, and delivery of content via specific player

• Capture audio, video and presentation screen simultaneously • Support for various levels of classroom infrastructure

– Capture device with audio/video/presentation– Audio/video-only from installed or portable camera– Software-only capture of audio/presentation

• Provide integration with scheduling systems, LMS• Central backend service available to each school

– Schools provide local capture devices– HUIT assists with local integration (scheduling, LMS, etc)

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“Matterhorn” Project Vision

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Pilot Goals• Evaluate if Matterhorn is a solution to meet school’s classroom capture needs from

pedagogical and technical perspective• Get school familiar with the Matterhorn workflow (software) and various Capture

agents (hardware)• Develop an overall plan / strategy based on the pilot outcome

Guiding Principles

Matterhorn Pilot Goals / Guiding Principles

Partnership

No Interruption of Current Production Workflow

Always Open to

Feedback

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Matterhorn Pilot Approach

Spring 2012 Pilot

Fall 2012 Pilot

Spring 2013 Pilot

Participants: FAS (Science Center Hall B)• Test application stack, hardware capture device with real

courses• “Kick the tires” across the entire system: software,

hardware, A/V integration

Participants: FAS, HSPH, HKS, SEAS, GSE, Radcliffe• “Rubber meets the road”• 15 Pilot Classes + 2 Seminar Series• Approx. 238 lecture videos recorded, processed and

published (iSite, SharePoint, Website)

Participants: FAS, HSPH, HKS, SEAS, GSE, Radcliffe, GSD• “Refinement & Expansion”• Mobile Unit, Live Streaming, Other Capture Agents, New

Workflow • Collect more feedback

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Roles & Responsibilities in Matterhorn Pilot

SchoolProvide resources to

produce content

Confirm pilot classes

Communicate with Faculty + Management

Setup distribution channel

Monitor / Trim / Review recording

Manage recording schedule

Send out Student Surveys

HUITSetup Central Infrastructure

Facilitate & Manage the Pilot

Provide Training

Assist schools with setup

Enhance the system

Monitor & Troubleshoot

Analyze Student Survey Results

TeamParticipate in regular

Team meetings

Raise / Review issues or challenges

Review feedback from users

Brainstorm solutions

Review Project status

Plan

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Demo

Demo of Admin UIhttp://dvsd1.video.harvard.edu/admin/index.html#/recordings• Schedule recording• Check recording status• Manage upcoming recordings• Trim recording

Demo of NCast Admin UIhttp://140.247.235.125/• Set/Modify “Channels”• Configure “Sources”• Manual Start / Stop recording (Adhoc)• Set upload schedule• Download composite video file

Demo of Confidence Monitorhttp://isites.harvard.edu/icb/icb.do?keyword=video&pageid=icb.page540219

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Demo

Demo of Players• HTML5 Player – Firefox, Chrome, Safari

– Docu-Cam– Powerpoint Slides– Overhead-Cam– Science Experiment (1:06)

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Demo

Demo of Players• Flash Player - IE

• Mobile– Screen > 1000 pixels :Composite Side-by-Side– Screen < 1000 pixels :Slide + Audio

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2012 Fall Matterhorn Pilot Student Survey Feedback

• Surveyed 4 schools (GSE, HKS, FAS, HSPH) over 13 days (11/28 – 12/11)• Collected 104 responses• Questions on 3 main areas:

– Delivery Format• Describe degree of quality improvement provided with pilot videos (1 – no improvement, 5 –

marked improvement)• Describe how important it is for you to see Speaker/Presenter & Slides/Presentation Materials• Which do you prefer, the current video format or the pilot video format?

– Use of Content / Expectation• How important is it for your class to offer lecture recording?• How often do you watch class session videos?• When do you expect class session video to be posted on course website?• Has the pilot video format added any noticeable value to your viewing experience and retention

of class content and how?

– Consumption / Issues• What problem did you encounter while viewing videos in pilot format?• What devices did you view the videos on?• What other features you would like available on the Matterhorn player?

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1. Out of the 104 respondentsacross 4 schools, 72% viewed lecture videos in pilot format, and within which 89% prefer the pilot video format over the standard video format.

2. Out of 91 responses, 83% indicatedit is very important or essentialfor their classes to offerlecture recordings.

2012 Fall Matterhorn Pilot Aggregate Student Survey Results

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3. Out of the 94 responses,30% watch class videos everyweek, 43% watch only when theymiss class.

4. Out of 94 responses, 65% watchclass videos to review content orclarify questions, 22% in place of attending class.

2012 Fall Matterhorn Pilot Aggregate Student Survey Results

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Why Prefer New Format? Why Not Prefer New Format?

Mimic the real classroom experience (same access to materials, can see professor’s body language, easier to see a complete picture)

Cannot see chalk board clearly

Aide learning & understanding of materials / Much easier to follow the lecture

Laser pointer is not captured on the presentation view of the video and that is essential when reviewing materials

Better quality & other functionalities that allow to learn at own pacePilot videos contain much more information than single screen“Front row seat” experience

2012 Fall Matterhorn Pilot Aggregate Student Survey Results

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Technical Issues:• Sometimes video / audio / presentation out of sync• Browser tends to crash or freeze especially when skipping forward• Takes time to load

Additional Features:• Annotate / bookmark video• Ability to zoom into portion of a video• Close captioning• Live streaming of lecture

2012 Fall Matterhorn Pilot Aggregate Student Survey Results

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1. Explore “new concepts” via 2013 Spring Pilot– New Workflow to publish to new endpoints– Non Capture Agent workflow– New Capture Agents– Mobile Unit– Integration with “room book” / “scheduling” system

2. Enhance existing system– Monitoring / Notification– More features in player / Better user experience– Usage Stats– Build out environment– Speed up processing time

3. Move from Pilot -> Production– Holistic service approach (intake, cost, support, etc)– Build a scale architecture (processing, storage)– Better admin / self-service portal

Matterhorn Pilot – Looking Forward

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Matterhorn Pilot