Abhishek GargMCA (Master of Computer Application)

Tel: +91-9953471226, 01207133143 E mail: abhishek.garg007@yahoo.com

OBJECTIVE

Looking for another opportunity to work with a professional organization with friendly environment to apply my knowledge base as well as personal attributes to achieve the organizational goals.

WORK EXPERIENCE

Company: ANR Software Private Limited Duration: February 2010 – till date Designation: Solution Engineer

Work Profile:

Currently working as a Solution Engineer, and my roles & responsibilities is to manage a team that works on below mentioned areas:-

1. Requirement analysis and information gathering from the client based in US.2. Designing & documentation on the basis of information collected from the clients.3. Helping developers in developing the product.4. Testing of the product being developed by the Developers.5. Implementation of the product on the client’s end.6. Providing support to the client, post implementation.

PROJECTS

(I) Implementation

(i) Topic: Enhancement in an existing functionality.

Duration: September 2010 – October 2010 (Tentative)

Description: This project include an enhancement in the existing functionality of time record.

(ii) Topic : Implementation of application for two new clients simultaneously.

Duration: October 2011’- March 2012 (Tentative)

Description: Implementation of the application for two of the new clients with the help of one sub-ordinate. It includes implementation of six module and two integrations per client.

(iii) Topic: Enhancement in an existing integration.

Duration: May 2012 – July 2012 (Tentative)

Description: This project is completely based on the connection made from the clients’ server to the data base server. Initially the integration directly connects to the database but after the enhancement, a file gets generated at client end & the integration forward that to our server to process it internally.

(iv) Topic: Implementation of application for a new client.

Duration: December 2013 – July 2014 (Tentative)

Description: Implementation of application for a new client with the help of three sub-ordinates. It in-cludes implementation of all the modules & six integrations.

(II) SUPPORT

Designation: Support Lead

Duration: April 2012 – November 2013

Desciption : I have worked as a support lead that incudes managing support request, their SLA’S, reporting, Managing CRM, life cycle of a ticket.

(III) TRAINING

Designation : Training Lead

Duration: April 2011 – December 2013

Desciption : I have worked as a Training Lead that includes scheduling, arranging trainers and training rooms, arrangement of required material for trainees and trainers, managing test sessions, Viva sessions, preparing and managing reports.

EDUCATION

Year(s) Qualification - Degree/Diplom

a/Certificate

Board/University

College/Institute Percentage/CGPA

2007-2010 MCA U.P.T.UIMS College Ghaziabad

65.00%

2004-2007 BCA C.C.S University S.D. College of Management Studies 61.00%

2003-2004 SSC CBSE M. G. Public School 67.20%

2001-2002 HSC CBSE M. G. Public School 76.2%

ADDITIONAL SKILLS

Good knowledge of computer configurations & troubleshooting. Leading client calls. Good knowledge of MS Office (MS-Word, Excel, Power point, Web Expression). Basic knowledge of Oracle, PL/SQ. Leading a team. Multi-tasking

AREA OF INTEREST

Business Analyst Project Management

EXTRA CURRICULAR ACTIVITIES

Won 1st position at school level science exhibition. Organized a trip to Chandigarh in Graduation. Participated in Blood Donation camp organized by SCOPE HOSPTAL in ANR SOFTWARE PVT LTD. Held the responsibility of representing the class in SUDOKU Competition during MCA. Represented the college in a DEBATE Competition held in DELHI during Graduation. Represented College in GK Competition held in DELHI during Graduation.

PERSONAL INFORMATION

Father’s Name : Shri Ambrish GargDate of Birth : September 4, 1986Sex : MaleLanguage Proficiency : English & HindiPermanent Address : E-2206, Cloud-9

Ahinsha Khand II, Indirapuram Ghaziabad.Ph. No. : +91-9953471226

DECLARATION

I hereby declare that all the information stated above is true and complete to the best of my knowledge and belief and nothing has been concealed.

Place: Ghaziabad Date: 30-06-2016

Abhishek Garg