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ABN 16 523 652 920 Cultural Day Trafalgar Social Support: Left to Right ---- Emer- Irish, John- Maltese, Ines- East Timorese, Nuray- Albanian, Adrian- Australian Annual Report 2016-2017

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Page 1: ABN - Home - Headway Gippsland Inc · 2018-02-07 · Annual Report 2016-2017 Page 2 of 47 October 2017 Headway Gippsland Inc. Vision: Values Headway Gippsland Inc. was established

ABN 16 523 652 920

Cultural Day Trafalgar Social Support: Left to Right ---- Emer- Irish, John- Maltese,

Ines- East Timorese, Nuray- Albanian, Adrian- Australian

Annual Report 2016-2017

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Annual Report 2016-2017 Page 1 of 47 October 2017

Table of Contents

Mission / Vision 02

Services 03

Agenda 04

Minutes Annual General Meeting 2016 05

Organisational Structure 13

Strategic Plan 2015-2018 14

Board and Staff 15

Chairperson’s Report 16

General Manager’s Report 17

Statement by Board Members 18

Financial Auditors Report 19

Financial Statements 20

Business Development Manager’s Report 32

Individual Support Program 33

Independent Living Skills Training 34

Social Support Reports 35

Carer Respite Services 40

Great Break Respite Program 41

Carer Friendship Group 42

Donations / In Kind Community Support 43

HDAA Certificate of Registration 44

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Headway Gippsland Inc.

Headway Gippsland Inc. was established in 1981 and is a not for profit community organisation, assisting people with Acquired Brain Injury between the ages of 18- 64 years and their families. Mission Statement: Our Mission is to provide exceptional services to individuals with an Acquired Brain Injury (ABI) and/or other disabilities to enable participation in all aspects of community life. Vision: Our vision is a society inclusive for all. Values: •The person comes first •Support carers •Empower participants •Inclusion •Strive for excellence •Achieve outcomes •Respect •Share our knowledge The Philosophy of Headway Gippsland Inc.

1. People with an ABI are individuals who have the inherent right to respect, for their human worth and dignity.

2. People with an ABI and their families have the same rights and responsibilities as all members of society.

3. Services provided for people with an ABI should respond to the needs

of the individual and support them to attain their full potential in their physical, social, emotional, cognitive, cultural and spiritual development and an optimum quality of life.

4. People with an ABI should have access to all generic services and where

specialist services are required, these should provide the same quality, range and choices as for all members of the community.

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Services

Social Support Services: Social Support Programs promote the development and maintenance of appropriate social skills. The service provides social and recreational activities in five locations across Gippsland one day per week. Great Break Respite:

The Great Break program enhances the relationship between family, carers and people with ABI by providing a much needed break for family members. The program promotes social skills through organised social activities and events which includes one day or one overnight weekend respite activity either monthly or bi monthly. The program covers most costs, enabling people with ABI to access a great variety of events and activities across Victoria

Services Offered:

Headway services include the Individual Support Program (ISP) and Independent Living Skills Training Program (IDLT) and encompass the entire Gippsland region. These services provide home visitation, assessment and person centered planning. The individual can elect to use either one on one support, community support or a combination of both. Carer Support:

Carer Support Groups provide compassion, empathy and problem solving to family carers across Gippsland. There are Carer Support Groups who meet regularly with guest speakers, pampering days, outings and respite. Carers receive peer support from members who have experienced similar problems. Volunteers:

Volunteers bring their many and varied skills and provide valuable assistance in the Social Support Programs. Volunteers assist with client transport, administrative assistance, friendship and as members of the Board of Management. Headway Gippsland supports volunteers with ongoing education giving them insight into ABI, and how best to assist Headway clients. Trained Headway professionals guide and support the volunteers within their roles, ensuring the consistency and quality of support provided to clients.

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36th Annual General Meeting Agenda

Date: Monday 23rd October 2017

Time: 1:00pm-3pm

Place: Trafalgar Community Centre

Agenda No.

Subject Action Officer

1. Official Welcome by Chairperson and Acknowledgement of Country, Special Guests and Members

Chairperson

2. Attendance and Apologies Secretary

3. Confirmation of Minutes of Previous Annual General Meeting 2016 Chairperson

4. Chairperson/General Manager’s Report

Chairperson

G/ Manager

5. Annual Financial Report (for year ended 30 June 2017) Treasurer

6. Appointment of External Auditor Treasurer

7. Acceptance of Annual Report Chairperson

8. Constitution - (Rules of the Association) Chairperson

9. Presentations : My Story –Guest Speaker

Acknowledgement of Staff and Volunteers

Guest Speaker

Chairperson

10. Declaration of Positions Vacant Chairperson

11. Elections of Board Directors

Ballot if required.

Returning Officer

Light Refreshments will be provided.

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Minutes of Annual General Meeting 2016 Meeting: AGM 2016 Meeting No.: 01/2016

Time: 11:10am – 12.27pm Date: 24 October 2016

Venue: Trafalgar Community Centre Chair: Thelma Kingwill

Agenda

No.

Subject Action

Officer

12. Official Welcome

Board Chair, Thelma Kingwill welcomed Members, Management and guests

to the Annual General Meeting of Headway Gippsland Inc.

Acknowledgement of Traditional Owners

Thelma Kingwill acknowledged the Traditional custodians of the land we are

meeting on today, the Gunnai Kurnai people, and paid respect to their Elders

past and present.

13. Attendance and Apologies

13.1 Guests Phillip Drummond (Manager of the Bendigo Community Bank in Trafalgar),

Belinda Forester (Manager of Community Services at the Baw Baw Shire),

Mal Wallace (Program and Service Advisor and

Supported Residential Services Authorised Officer | Aged Care Team) ,

Debbie Knight (CEO Interchange), Roger Threlfall and Kevin Arnold (Yarragon

Lions Club)

13.2 Attendance Thelma Kingwill, Laurie Kingwill, Joan Hoeben, Dianne Mumford, Les Hecker,

Tim McMillan, Paul Drew, John Marotta, Debbie Knight, Colina Braniff,

Lyndon Bate, Robert Clough, Heather Hughes, Trevor Campbell, Norma

Buckton, Bill Francis, , Darren Pickett, Sandra Van Dufflen, Maxine Davies,

Marilyn Skinner, Graham Rees, Bruce Broadbent, Pat Moutafis, Trevor

Buckton, Elizabeth Clough, Jean and Darrell Wouters, Amparo Miller, Norma

Derham, Frank Falzon, Nuray Ardolli, Roger Threlfall, Jenelle Henry, Nicky

Levey, Mal Wallace, Susan Waller, Bryan Leaf, Andrew Rieniets, Martin

Rimmer, Barbara Stoneman, Sam Grima, Michael Wakefield, Darrell Wouters,

John Buckton, Ann Horner, Colin Matthies, John Gatt, InesMcCausland,

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Jeanette Best, Emer Boyle, Peter Clement, Adrian Conyers, Phillip

Drummond, Kevin Arnold, Michael Jones, Judith Clement, Paul Bur, Jennifer

Bur, Nancy Oosterhof, John Page, Viv Williams, Adrienne Rieniets, Felicity Di

Toro, Veronica Elston, Belinda Forester, Tony Hayes, Glenn Kimm, Robyn

McGlone

13.3 Apologies Russell Northe MP, Gary Blackwood MLA, Russell Broadbent MP

Melina Bath MLC, Mary Storie DHHS, Tanya Ryan DHHS

Melissa Matthews DHHS, Mayor Baw Baw Shire & Councillors due to

elections, Mayor Latrobe City & Councillors due to elections,

Antionette Mitchell Bass Coast Shire, Audra Fenton Director Community

Health WGHC Group, Heidi Losic-Smith LCHS

Michelle Meggetto, Elizabeth Meggetto, David Kingwill, Carren Sanderink,

Sarah Lee, Shirley Cowling, Judi Griffith ,Donna Walker, Jennifer Daltry,

Marian Adams

14. Confirmation of Minutes of Previous AGM

Resolution:

That the Minutes of the Annual General Meeting held on 26 October 2015 be

accepted.

Moved: Peter Clement Seconded: Tim Mc Millan

Resolution voted and carried

15. Reports

4.1 Chairperson’s Report

The Chair noted that her official Chairperson’s Report is available in the

Annual Report. The Chair advised that she has retired from the Board of

Directors.

The Chair stated that the highlights for her year was meeting the Social

Support groups, where she was made very welcome and meeting the carers

regularly. A special mention to Joan Hoeben for her assistance in collating

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the monthly newsletter.

The Chair thanked everyone for their loyalty to Headway Gippsland and

expressed that as the NDIS rolls out, the loyalty will need to continue.

Thanks was expressed to GM – Jenelle Henry, Staff and Board Directors.

4.2 General Manager’s Report

The GM thanked the Board of Directors, staff, volunteers and people who

use Headway Gippsland services. The GM stated that her official General

Managers Report is available in the Annual Report.

Special thanks was given to Board Chair, Thelma Kingwill, for her dedication

and commitment to Headway.

Two significant events have occurred this year:

1) Implementation of SupportAbility a new Client Relationship Management System.

2) A new bus with modifications, which was available for viewing at the AGM for the first time.

16. Annual Financial Report (for year ended 30 June 2016)

5.1 Annual Financial Report – year ended 30 June 2016 received

The Chair advised that Board Director Bryan Leaf would be delivering the

Financial Report as the Treasurer Ulrich Goetz had resigned due to ill health

and was unable to attend the Annual General Meeting. The Chair wished

Ulrich a speedy recovery and thanked him for his contribution over the last

financial year.

Bryan Leaf advised that the full Financial Report is available in the Annual

Report.

Key Points to be noted were:

16.1.1 An operating deficit of $ 43 396 was recorded for the Financial Year 2015/2016

16.1.2 A change to the accounting treatment of staff leave provisions, agreed to by the Board and the Auditor, had the effect of reducing the actual operating deficit of $75 161 by a one off adjustment to $ 31 765

16.1.3 The Board and Management of Headway Gippsland Inc. have taken the initiative of preparing the organisation for the introduction of the NDIS. Additional funds were expended in the area:

Audit and Accreditation against the NSDS and HSS Standards

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Purchase and implementation of SupportAbility, an online client relationship management system for use by management and staff

16.1.4 A slight reduction during the year was from the DHHS income due to two clients passing away.

16.1.5 There was a slight increase in the HACC funding due to receiving a one off grant.

Operating costs remained relatively stable with the exception of the one off

costs mentioned.

The banking was streamlined and all accounts were transferred to Bendigo

Bank. As a result of the transfer, Headway has been successful with a grant

application through the Bendigo Bank.

Resolution:

That the Audited Financial Statements of Headway Gippsland for the year

ended 30 June 2016, as circulated, be received and accepted.

Moved: Felicity Di Toro Seconded: Ann Horner

Resolution voted and carried

17. Appointment of External Auditor

The Headway Board recommended the extension of the appointment of

Steve Bertram Accounting as external auditor until the end of the Annual

General Meeting 2017.

Resolution:

That the members of Headway Gippsland Inc. agree to the appointment of

Steve Bertram Accounting as external auditor until the end of the Annual

General Meeting 2017.

Moved: Felicity Di Toro Seconded: Jean Wouters

Resolution voted and carried

18. Acceptance of Annual Report

Resolution:

That Annual Report on the business of Headway Gippsland for the year

ended 30 June 2016, as circulated, be received and accepted.

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Moved: Felicity Di Toro Seconded: Jean Wouters

Resolution voted and carried

19. Presentations

8.1 Certificates of Appreciation for Volunteers The Chair thanked volunteers and presented certificates to the following

volunteers:

Janet De Corrado -Warragul Social Support (not present)

Heather Hughes -Warragul Social Support

Nylok Myong -Morwell Social Support (not present)

Colina Braniff -Morwell Social Support

Sharyn Latham -Wonthaggi Social Support (not present)

John Gatt -Morwell, Trafalgar and Warragul Social Support

Joyce and Jimmy Goss ( Fundraising for Christmas Raffle )

Nancy Humphrey ( Made a quilt for Mother’s Day Raffle)

8.2 Certificates of Appreciation for Staff Members Donna Walker for 15 years of service to Headway Gippsland (not present)

8.3 Acknowledgements 8.3.1 A donor has kindly donated 80% of a house to Headway with the

other 20% going to three other charitable organisations of the donor’s choice. Headway is very grateful for this generous donation.

8.3.2 The Chair thanked Norma Buckton who is retiring from the Board for her effort, dedication and knowledge imparted to Headway over the years. Norma accepted her gift and said she had learnt a lot and had in the last years enjoyed meeting the professional side of the Board.

8.4 Life Membership Peter Clement was awarded a Life Membership. Peter has been a member

since 1984 and was President for 6 years.

Peter conveyed that Headway is a special place for people with a head injury

and that Thelma Kingwill has worked tirelessly keeping Headway going.

Peter has met some very special friends at Headway, All Brilliant Individuals.

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8.4 Tribute

Board Director Maxine Davies paid tribute to Thelma as the prime mover in

getting Headway going, being fabulous on the Board and a huge help to our

GM, Jenelle Henry.

Glenn Kimm thanked Thelma for making him feel welcome seventeen years

ago, has been a great mentor and guiding him. On behalf of everyone at

Headway Glenn Kimm thanked Thelma.

Thelma stated that she has gained more than she has given. Thelma

presented GM, Jenelle Henry with a gift from herself and the Board for all

her hard work and pulling the organisation out of trouble.

9 Elections of Board Directors - Declaration of Positions Vacant /

Uncontested Nominations

Phillip Drummond, Branch Manager Bendigo Bank, Trafalgar and District

branch declared positions on the Board of Governance vacant and advised

that the following Board Directors were elected to serve the below terms

unopposed according to the rules of the Association:

Name Term Nomination

Maxine Davies 1 year Re-nomination

Sarah Lee 1 Year New nomination

Debbra O’Keefe 3 Years New nomination

Michelle Olsen 1 Year New nomination

Resolution:

That the nominations for Board of Directors, having met the nomination

requirements of the Constitution, be elected as Directors for the terms

specified.

Moved: Norma Derham Seconded: Tim Mc Millan

Resolution voted and carried

10 Guest Speaker

10.1 Ms Sharon Kearns (Consumer Affairs)

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Ms Sharon Kearns is based in Morwell, and provides community education

talks to a variety for people. Ms Kearns discussed the rights as a consumer

and as a trader.

A booklet is available from Australian Consumer Law: Your consumer rights –

A guide for consumers with disability.

Ms Kearns advised to register with the Do Not Call Register, however it is

only valid for three years.

The Little Black Book of Scams is available from the Australian Competition

and Consumer Commission which highlight various scams.

Anything Consumer Affairs cannot handle, the Dispute Settlement Centre will

offer mediation services.

10.2 Mr Michael Jones

Michael spoke about the Independent Living Skills Training. Michael joined

the program with the hope to learn to cook at the age of 41.

Due to severe photo sensitivity epilepsy which can occur up to 3 to 4 times a

week, Michael was unable to complete a cooking task. Michael had resorted

to frozen food. This lead to an unhealthy diet that existed for many years.

Michael managed to replace lights in his home with LED lights, which meant

he could join the IDLT program. Michael learnt about hygiene, possible

dangers cooking and what could happen to him, which resulted in him

thinking better about his cooking tasks and home. Michael says his house is

so much more inviting, it begs him to cook, and that he can invite people

over and have them for dinner.

In addition to rearranging his house, Michael has learnt how to bake/cook:

chocolate cake, pasta bolognaise, sweet & sour chicken, lasagne, chicken and

veg pie.

Nuray has given Michael the confidence to tackle cooking even when she is

isn’t working with him.

The GM presented Ms Sharon Kearns with flowers and Mr Michael Jones a

gift, thanking them for their time and presentation.

11 Closure of Meeting-

The Chair declared the meeting closed at 12:27 pm.

Confirmed

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Chairperson:____Maxine Davies_______________________

Date:______17/11/2016___________________________

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Organisational Structure

Board of Directors

General Manager Jenelle Henry

0.6 EFT

Administration Support Dianne Mumford

1.0 EFT

Business Development

Manager Nicky Levey

0.6 EFT

Client Services Manager

Donna Walker 0.6 EFT

Service Engagement

Officer Nuray Ardolli

0.6 EFT

SupportAbility Board Minute

Taker Viv Williams

0.4 EFT

Program Co-ordinator Warragul

Program Co-ordinator Wonthaggi

Program Co-ordinator Trafalgar

Program Co-ordinator Lakes Entrance

Program Co-ordinator Morwell

Life Skills Officers

Volunteers

Finance Officer Colin Matthies

0.2 EFT

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Board of Management Chairperson Maxine Davies Treasurer Michelle Olsen Secretary Susan Waller Felicity Di Toro

Bryan Leaf Peter Clement Robert Clough Elizabeth Meggetto Sara Lee Debbra O’Keefe Edwin Vandenburg

Staff

General Manager: Jenelle Henry Business Development Manager: Nicky Levey Administration Officer: Dianne Mumford Client Services: Donna Walker Nuray Ardolli Finance Officer: Colin Matthies SupportAbility/Board Minute Taker: Viv Williams / David Barnes

Program Co-ordinators

Trafalgar: Nuray Ardolli Emer Boyle

Warragul: Michelle Meggetto Janet De Corrado

Wonthaggi: Lyndon Bate Panagiota Moutafis

Latrobe Valley: Glenn Kimm Amparo Miller

Lakes Entrance: Kylie Roach / Tanya Garland Life Skills Officers Sue Connelly John Page Wendy Bracecamp

Tony Colvin Susan Cooper Angela Duffy Emer Boyle Janet De Corrodo Andrew Marriner

Stacey Lincoln Panagiota Moutafis Tony Reynolds Jim Hurdstrom Kerryn Vaughan Janette Luke Headway wishes to thank all our past and present volunteers for all their support.

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Chairperson’s Report

Dear Members

The Board and staff of Headway have had a very busy year. With the NDIS upon us it has

been a steep learning curve for all of us but we believe we are now well placed for the

future.

Jenelle and her staff have as usual excelled with more clients coming to us which is a great

achievement in these changing times.

Our purchase of the new premises has been a great success; the staff now have their own

spaces to work from which improves the ability to work without interruption and increases

productivity. The little house looks a million dollars painted in Headway colours, if you

haven’t seen the house please pay a visit.

The Board have undertaken governance training which has helped to confirm to us that we

are heading in the right direction and are now in the middle of updating our strategic plan

which is a very necessary document for the future direction of Headway.

Work is also being undertaken on our constitution to bring it into the NDIS era.

We are sadly losing three board members this year, Bryan Leaf, Elizabeth Meggetto and

Felicity Di Toro. These members will be missed for their expertise and generous input to the

Board.

The Board thanks Jenelle and her staff for their commitment to Headway and the enormous

amount of work that they have done to place us in the position we are in today.

As chair of the Board I wish to thank the hard working Board members for their expertise

and support during what has been a demanding year.

I believe we can now look forward to a bright future for Headway Gippsland.

Maxine Davies

Chairperson

Board of Management

Headway Gippsland

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General Manager’s Report

I would like to take this opportunity to reflect on the year that was. Headway has continued

to grow from strength to strength. I feel a little bit like part of the furniture now having

recently completed two years with the organisation and now heading into my third year.

Headway Gippsland made a significant investment this year and purchased a building for

our office space, our home is now located at 30 Monash road Newborough. The building

was given a fresh coat of paint in our Headway colours and it feels good to have a place of

belonging.

Headway Gippsland worked closely with the National Disability Services during the last 12

months and is now registered to provide services under the National Disability Insurance

Scheme. The scheme rolls out in inner Gippsland from the 1st of October 2017 and exciting

and challenging times are ahead for all involved.

I would like to take this opportunity to thank the staff that work with compassion and

empathy, the people who use Headway’s service, our funding bodies, our office staff who go

above and beyond, and our wonderful volunteers that provide services in some way every

day.

Thankyou to the volunteer Board of Management who have the best the interests of

Headway and its service users at the fore front of the decisions they make.

Special thanks also to the individuals and organisations who support Headway through

donations, families who assist with selling raffle tickets and obtaining goods to be raffled;

all of these contributions help shape this great organisation of ours.

Headway Gippsland and its team of wonderful staff, volunteers and service users look

forward to a big year ahead as we navigate the challenges in the future.

Jenelle Henry

General Manager

Headway Gippsland Inc.

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Statement by Board Members

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Auditors Report

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Business Development Manager’s Report It’s been another busy year, with the NDIS nearly upon us. As you would be aware the NDIS

brings many changes to the sector and we have been working closely with families and

participants to assist in a smooth transition.

In addition to the ongoing NDIS preparations we have had a number of exciting things

happen over the past year, one of these being the rollout of the ‘My Story’ program.

Funding from Latrobe Community Health Service enabled this project to be developed and

undertaken with a group of participants interested in sharing their stories.

These stories were developed over a number of weeks under the skilled guidance of

facilitator Kerryn Vaughan, who also produced a booklet which will be made available to the

participants involved and will be placed on the Headway website. Hours of work went into

each of the stories and the topics were often very raw and confronting, but the end result

speaks for itself. I would encourage you to read these very personal and powerful stories

and would like to thank each person who participated.

The intention is to seek funds to enable us to promote and share this valuable resource with

other professionals (medical/disability/welfare), services and schools and with the general

public to show the very personal stories and experiences behind ABI. We are planning a

launch of the booklets in the near future.

I would like to extend thanks to the volunteers who continue to work tirelessly and bring a

unique richness and diversity to the social support programs each week. The social support

programs have continued to grow and develop and participants have had some major

successes as you will see in the annual reports from the Social Support Co-Ordinators.

Thank you to the staff of these programs for their dedication in ensuring we provide a

quality service led by the goals of each of the participants.

This year has seen an increase in participants receiving 1-1 support in their homes and in the

community and as a result a need to employ more support staff. Welcome to all of our new

staff and thankyou to everyone for the continued dedication to the people we work with.

I would like to acknowledge each of our participants and carers, this year had some steep

learning curves for all of us in terms of NDIS and the changes that are to come. Please

continue to ask us if you are unsure about anything and we will do our best to support you

through the process.

We will continue to market and promote Headway as a quality service provider in the region

and work hard to ensure you receive a high quality and personalised service.

Nicky Levey Business Development Manager

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Individual Support Program

Our Individual Support Program encompasses the entire Gippsland region. The service is

targeted at individuals who are in receipt of an Individual Support Package through the

Department of Health and Human Services who require assistance to access the supports

they require over a longer time period.

The aims of the program are to maximise the abilities of the individual to remain living

independently, reintegrate back into community life and to increase their opportunities and

choices. This is achieved by recognising the needs of the individual and facilitating the move

toward the persons identified goals. The approach used is participative; consumers, staff

and family members work together in planning and facilitating access to appropriate

supports and services.

One Headway Gippsland consumer in receipt of an Individual Support Package recently

commented that the assistance received from the Life Skills Support Officers has enabled

them to manage their daily living tasks much better than previously. The consumer also

stated it means his family have been able to take a step back in his life and not be as

worried about his ability to manage looking after himself and his home.

Another Headway Gippsland consumer said his Life Skills Support Officer has managed to

assist him to reduce a large amount of clutter in his home making it easier for him to locate

things and feel much happier as his home is neat and organised.

Our Client Services staff were involved in the promotion of Headway Gippsland services and

volunteer drive at Farmworld, and Mid Valley Shopping Centre. These events provided staff

with networking opportunities and a chance to learn about other supports and services in

the region.

The program again hosted 4 medical students from Monash School of Rural Health on

Community Based Practice placement. Each student develops an understanding of the

‘whole person’, particularly the social and economic context of health and illnesses, the

impact of social and public policy on people with an ABI and an inter-professional

perspective on the application of social equity and models of health.

Headway staff have had the opportunity to participate in ongoing training for

Supportability; Headway Gippsland’s electronic client database. We revised and

implemented a new induction package this year to better reflect the changes in the

disability sector for staff and volunteers.

Donna Walker

Client Services Manager

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Independent Living Skills Training

Headway Gippsland acknowledges the support of the Victorian Government in providing

individual funding to support our participants to access this service.

The Independent Living Skills Training Program supported 14 participants who were

interested in developing new and or relearning their living skills.

Some services included; support with arranging and attending medical appointments,

community integration and access activities, support with accommodation resourcing,

domestic skills such as vacuuming and laundry, hygiene, cooking and storage of foods,

mowing lawns, washing cars, assistance and support in completing various applications

including the Departments’ Support Register applications in preparation for the NDIS and a

variety of other documents which required advocating for participants.

The participants have embraced the program as it has assisted to build their confidence and

self- esteem, sharing their feelings of self- worth and accomplishing their individual goals.

One participant successfully obtained a passport and has a holiday planned to reunite with

family after several years of no contact. Falls prevention, hygiene and identifying other

occupational health and safety concerns has also been achieved by participants within the

program.

Nuray Ardolli

Service Engagement Officer

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Lakes Entrance Social Support

Lakes Entrance has undergone a number of changes over the past year, we have farewelled some staff and participants and welcomed new ones. The group continue to get out and about in the local community, enjoying a range of activities such as visiting parks for barbeques and the community garden. We have also enjoyed shared lunches at Kooralbyn Aged Care Centre in Bairnsdale where we were meeting for a time during the year. The group continue to enjoy memory, cognitive and mental reasoning exercises, through games, discussions and use of electronic devices. Trips we have enjoyed have been to Raymond Island for koala spotting, the Maffra Vintage Car Display, a trip to Orbost’s Slab Hut and a river walk. During May the group set themselves the challenge of completing the Den of Nargun look out walk, with the goal to begin more challenging walks. We have therefore attempted the Bruthen Walking trails challenge with the first of the trails completed successfully. The Fairy Dell Rainforest walk was very much enjoyed and has been requested again in the future. We are now utilising a room at Bairnsdale Regional Health Service and have changed our day to Thursdays each week and have been given a raised garden bed at the centre for our own vegetable garden. We have a wonderful group and we look forward to the future! Tanya Garland Co-Ordinator

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Trafalgar Social Support The participants in the Trafalgar Social Support Group have had another exciting and busy

year, being involved with a regular gardening sessions at the Moe Neighbourhood House as

well as playing outdoor games. The participants also had the opportunity to meet new

people and to view classes and activities on offer at the House.

We also enjoyed our cooking days and the various foods prepared for lunch and afternoon

tea , story sharing, outings to various venues and locations for meals, and also gift making

for the important people in their lives.

The group celebrated various holiday and event days in the calendar year such as Naidoc

Week, Brain Injury Awareness Week at Lowanna College, Australia Day with the movie “the

Castle” and a pub lunch, and various cultural days. We included more music days into these

activities which has given the participants the opportunity to share their skills in singing and

dancing, playing cards, board games and socialising in the finer weather, including a visit to

the new Moe Library.

Comments from participants during the year include, “Wouldn’t change a thing, quite

satisfactory, compliments and praise for the program, social connectivity, good group,

everything is cool as it is, like doing more activities, doing different things, a safe place to be

and being with people who understand you.”

The Trafalgar Senior Citizens disbanded during the year and kindly donated their carpet

bowl mats and bowls to Headway. We also supported one of our members by attending the

Warragul Library where he was holding his first art exhibition.

A special thankyou to our volunteers for all their support, interaction and participation with

staff, participants and activities; their skills and ideas have given participants the support

they otherwise may miss, especially those that live alone.

I would also like to say thankyou to my assistant Emer, relief workers Stacey and Amparo,

the office staff and bus driver Tony Hayes for all their support throughout the year.

Nuray Ardolli

Co-ordinator

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Wonthaggi Social Support The South Gippsland Group has continued to enjoy a range of activities and the opportunity

to explore new places that our participant have chosen. Our group continues to have an

emphasis on supporting one another on a range of issues including medical, social or

financial. Discussion time is included in all our in-days at the centre.

Once again the groups main activity for the year was painting. Sharyn Latham, our

volunteer artist inspired and instructed our group throughout the year. Members have

found painting therapeutic and relaxing. One participant enjoyed “seeing the end product

come alive. Sharon makes it look so easy.” Another said: “I have gained confidence through

doing the art work with assistance from Sharyn and Headway staff.”

Each member of the group exhibited a series of paintings at the Wonthaggi Library for ABI

week in 2016. Good to do something different. The year culminated in the group exhibiting

at the Korumburra Art Show at which Graham Rees won second and Sandra Van Duffelen

third prize in their category. We are very grateful once again to Maxine Davies who has

given encouragement to the group and organised the hanging of our paintings.

Participants have really appreciated cooking at the centre and have contributed the

following statements: “I am hardly able to cook at home and get to eat meals that I

otherwise wouldn't.” “I enjoy helping cook. I enjoy cooking chinese food. I get ideas of

things to cook at home. I like getting together and cooking with others and talking with

others. “I enjoy learning new recipes and making it taste right.”

The group has started going on longer outings. We went to Arthur's Seat in May. One

member commented that “going on the gondola was crazy.” Another participant said that it

was “great, would love to do it again. The new ride was the highlight because of the views. I

liked the new cafe area – it was really good. ‘ I really enjoyed the lookout points on the

circuit walk.” Members also voted that they enjoy getting out of Wonthaggi and visiting

different places including Leongatha, Foster and Korumburra townships.

My thanks are to the group participants, Pat and our wonderful volunteer Sharon.

Lyndon Bate Co-ordinator

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Warragul Westerners Social Support The focus of the Warragul group continues to be friendship, participation and fun.

The Warragul group is a delightful mix of personalities, values, beliefs, attitudes, behaviours and abilities, with each member bringing their own unique perspective and character to the group. We have welcomed two new members to the group, which we have enjoyed getting to know better and with group numbers now at twelve, this creates lots of conversation and vibrancy every week.

We have had some great community access outings, which include morning teas, lunches and our special evenings out together. We have enjoyed train travel to various locations such as Traralgon, Pakenham, Moe, Yarragon and Trafalgar.

We have also had an interesting range of guest speakers and demonstrations on a variety of topics such as, mosaics, cultural presentations, jewellery making, community policing, member personal presentations and we all enjoy our weekly dose of Trev’s Trivia. This year we have had some members taking holidays on cruise ships and exciting international travel to South Africa, Canada and Japan. We love hearing their stories upon their return. One of our favourite days this year was our Japanese cultural day. As one of our members was going to travel to Japan, we invited Miyuki and her son Soah to our group. We spent the day learning about Japan, how to do origami, how to make Miso soup and a variety of ingredients were prepared to make our own Sushi.

Another exciting day this year was our visit to the Warragul Regional Library to view the art exhibition on display by one of our members. This was Michaels first exhibition and to the delight of Michael, a number of paintings were sold on the day.

Thank you to my assistant Janet for all the support she brings to the group and to our valuable volunteers Heather and John, who are such an important part of our team, both for staff and members. This year we also have the pleasure of adding two more volunteers Robyn and Joanne. These two volunteers have incorporated jewellery making, card making, pom pom making, clay work, salt dough and regular seated exercise sessions to our program. Members and staff have really benefited from their knowledge and experience.

Well done again to the hardworking staff in the office for their work towards the NDIS and ensuring all our members are supported in the preplanning stages of this exciting insurance scheme and keeping us all informed of the processes involved. Michelle Meggetto Co-ordinator.

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Latrobe Valley Social Support

On reflection back over the past year we have had many great program moments shared in

& out of the group, our fire drills have improved taking less time to evacuate our building,

“this is probably due to more danger awareness when they are called, a good thing for all

concerned.”

We have had some great guest speakers come to the centre to discuss issues that may / will

affect most of us, Peter from consumer affairs was talking about crime prevention in & out

of your home (very interesting topic with lots of interaction from all), Gloria, Vicki & Uncle

Dennis from the Morwell art shed also visited us with some great pieces of art work

achieved. Other guests who have visited us over the year were our lovely medical students

whom we all felt very fond of, they were all very polite, compassionate & helpful to all,

everyone wished them well in their careers as doctors.

Participants enjoyed the bus trips to places like Inverloch, Fountain Gate, and Caribbean

Gardens. Old favourite programs this year included our shared lunches with plenty of

different foods on offer (not too good for our waist line) but very scrumptious, carpet

bowling & Uno are always bought out on games days, the memory board game gets

everyone’s memory thinking “even mine” (plenty of laughs also) .

As the year draws to a close we have many things to consider with the NDIS being rolled out

in Gippsland in October.

We have had a great year with our volunteers John, Lyn, Nylok & Judy (the newest

volunteer), the record number of volunteer hours this year is a great testament to their

willingness, care, and participation within the group. Nylok has moved on to other things in

her life. We would like to take this opportunity to personally thank our wonderful

volunteers, and we look forward to many more fun times with you all.

Lastly but most importantly is my wonderful assistant Amparo for whom I have the most

respect for, she just gets on with her work so thankyou Amparo for all your support

throughout the year. Thank you to all the participants for another wonderful year, I am

looking forward to the coming year ahead with you all.

Glenn Kimm Co-Ordinator

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Carer Respite Programs

Supporting Older Carers-Direct The Victorian State Government through the Department of Health and Human Services funds Headway Gippsland to provide the Supporting Older Carers – Direct Program which provides innovative and flexible respite opportunities. This program has been able to assist 10 of Headway Gippsland’s older Carers in a range of ways by using in home respite or community access respite. Carers have utilised funds to maintain their social / recreational activities with exercise classes, swimming, art and craft classes, Carer weekends away, gardening activities, family visits, internet connections and lessons. Memberships to sporting clubs or social clubs have also been a positive way for Carers to maintain their own individual pursuits and also reducing their social isolation which helps in maintaining their own health and wellbeing. Donna Walker Client Service Manager

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Great Break Respite Program The Headway Gippsland Great Break respite program is funded to provide a range of

interesting and pleasurable experiences so that the main carer can enjoy some relaxing time

knowing that the person that they provide assistance or support to is out and about

enjoying themselves. The activities undertaken are all community based and try to

accommodate a variety of interests of our participants. Some of these activities are sailing,

cars, fishing, gardening, museums and community markets. Many hours of careful planning

goes into designing our Great Breaks Programs.

During the year different participants have enjoyed a variety of activities from the Science

Works lightning room and Planetarium to the Fire Services Museum, the Vietnam Veterans

Museum in San Remo, the Vinter Ljusfest Festival in Walhalla and the Stringybark

Sustainability Festival at Rowville.

One of the most enjoyable weekends was at Paynesville. The accommodation was right on

the river with a visit to Buchan Caves, dinner in Bairnsdale and attending the Farmers

market on the way home.

The Cape Schank weekend involved visiting dinosaur world and a trip on the ferry from

Sorrento to Queenscliff to visit the Fort Queenscliff Army Museum which was another

amazing experience.

To round off the year a theatre visit to the professional stage production of “Wicked” which

was a major highlight and enjoyed by all who attended.

It has been a pleasure to share these experiences with you.

Donna Walker

Client Services Manager

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Carers Friendship Group

Carers Friendship Group have met monthly during the 2016/17 year.

Activities included Christmas in July at the Yarragon Hotel with Santa paying a visit. Carer

Week program, supported by Carers Victoria, saw Carers at Maffra enjoying a meal at the

McCallister Hotel in Maffra. South Gippsland Carers met at the RACV club in Inverloch and

Trafalgar and District Carers visited the Goat Farm in Yarragon.

Several Carers attended two days of pampering at Cowes, Phillip Island, this respite was

funded by Brainlink and a train trip to Melbourne to a movie at the Crown Cinema was

supported by Carers Victoria. Christmas Break-up was a BBQ at Acacia Park (Kingwill’s)

Yarragon

Pampering has been provided by generous volunteers and enjoyed by everyone and we

have had a guest speaker from Family Relation Support for Carers (EACH) as well as lunch

time outings to Hotels and Cafés.

With the introduction of the NDIS carers have been attending workshops and having

discussion to support each other on the transition to the new way of service provision.

Kind Regards

Thelma Kingwill and Joan Hoeben

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Robert Butler Weekly Volunteer Bairnsdale Group

Robyn Roulston Weekly Volunteer Warragul Group

Nylok Myong Occasional Volunteer Latrobe Valley Group

Donations Cash or in Kind Support 2016-2017 Name

Wayne Lock

Amount

$10.00

Allocation

General

Anne Horner / Sam Grima $30.00 General

Graham Rees $20.00 General

Lyndon Bate $90.00 General

Dianne Mumford $240.00 Gift Voucher SS Traf

Marie Hall $70.00 General

Yarragon Lions Club $400.00 Signage Bus

Shine Wing Australia $5000.00 Toyota Coaster Bus

Bendigo Community Bank $20000.00 Toyota Coaster Bus

Joyce / Jim Goss Raffle Prizes Christmas Raffle

Moe Traders Assoc. Raffle Prizes Christmas Raffle

Elizabeth Meggetto Raffle Prizes Mother’s Day Raffle

Nancy Humphrey Raffle Prize Christmas Raffle

Baw Baw Shire Reduced Rental Social Support Trafalgar

Wonthaggi Tennis Club Reduced Rental Social Support Wonthaggi

Senior Citizens Morwell Free Rental Social Support Latrobe Valley

Lakes Recreation Reserve Free Rental Social Support Lakes Entrance

Lakes Community Health No Bus Rental / Fuel Only Social Support Lakes Entrance

Grant Fowler Signs Passenger Limits Bus

Latrobe Valley Bus Lines Non slip instep Bus

Traf Tractors & machinery Free Storage Bus & Trailers

Volunteers

Colina Braniff Weekly Volunteer Latrobe Valley Group

John Gatt Weekly Volunteer Latrobe Valley, Warragul and

Trafalgar Groups

Heather Hughes Weekly Volunteer Warragul Group

Joanne Watt Weekly Volunteer Warragul Group

Sharyn Latham

Judith Hall

Monthly Volunteer

Weekly Volunteer

Wonthaggi Group

Latrobe Valley and Trafalgar

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Address

30 Monash Road Newborough 3825

Postal Address

P.O.Box 117, Moe, 3825

Phone: (03) 5127 7166

Website: www.headwaygippsland.org.au

E-Mail: [email protected]

Headway Gippsland Inc.

ABN 16 523 652 920

Incorporation Number A0027475H