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Hunter New England Local Health Networks This project focussed on the: 1. Mehi Cluster Aboriginal population 4, McIntyre Cluster Aboriginal Population Peel Cluster Aboriginal population 5,133 4.Tablelands Cluster Aboriginal Population 3,213
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Aboriginal Carer Support Project 2009/10
Prepared by:Viki Brummell, Network Manager, ACARS Clinical NetworkCandice Dahlstrom, Aboriginal Health Co-ordinator Mehi & Peel ClustersMarch 2011
I would like to acknowledege the work of Kevin Robinson, Project Officer for this work and pay my respect to the Elders in the Kamillaroi and Aniwan countries who supported Kevin.
I would also like to thank the Aboriginal Carers and staff who participated in the project.
Acknowledgments
Hunter New England Local Health NetworksHunter New England Local Health Networks
This projectfocussed on the:1. Mehi ClusterAboriginal population 4,6422. McIntyre ClusterAboriginal Population 9393. Peel ClusterAboriginal population 5,1334.Tablelands ClusterAboriginal Population 3,213
NSW Carers Action Plan 2007-2012
Priorities for Action:1. Carers are recognised, respected and valued2. Hidden carers are identified and supported3. Services for carers and the people they care
for are improved4. Carers are partners in care5. Carers are supported to combine caring and
work
HNE Carer Action Plan 2008 -2012
Priorities for action linked to this project:1. Clearly identify hidden Aboriginal Carers2. Identify existing, or develop culturally
appropriate information, education programs and resource materials
3. Promotion of Carers NSW Carers Card
Our assumptions
Limited access by Aboriginal communities to Carer Support type services due to:
1. the promotion and provision of services often not culturally appropriate
2. services do not meet the expressed needs of Aboriginal Carers
3. services either not available or full
Purpose of the project
1. To provide Aboriginal Carer Support information to the Aboriginal communities of the Mehi, McIntyre, Peel and Tablelands Clusters – Carers and service providers
2. To consult with the Aboriginal Communities and Aboriginal Service Providers to find out about the needs and issues of Aboriginal Carers
What we did
1. Employed a part time Project Officer for 6 months2. Elders consulted3. Steering Committee established4. Two questionnaires developed: (i) Carers Survey (ii) Aboriginal Staff Survey5. Liaison with Aboriginal workers to gain their support
to get permission to talk with Aboriginal Carers
Survey questions
Carer Survey1. Do you think of, or consider yourself as a carer?2. Are you aware of the services available to support the
responsibility of being a carer?3. Are you aware of the Carer Support services available
to support your health?4. As a carer, have you, or do you use any of these Carer
Support Services? If yes – which ones? If no- why not?5. Suggestions for the improvement of information and
support services
Survey questions
Service Providers Survey1. Do you think that Aboriginal Carers think of, or consider
themselves as carers?2. Do you think that Aboriginal Carers are aware of the services
available to them in their responsibility of being a carer?3. Do you think that Aboriginal Carers are aware of the Carer
Support Services available to support their health?4. Do you think Aboriginal Carers have, or do use, any of these
carer Support Services? If Yes – which ones? If no – why not?
5. Suggestions for the improvement of information and support services
What we found out
Carer Survey results: 47 interviews1. 77% consider themselves as Carers, 23 % do not - “family are just looking after their own”
2. 56% are aware of services available to support their responsibility of being a carer, 35 % are not aware and 9% are unsure - lack of service provider information
What we found out
Carer Survey cont.
3. 38% are aware of Carer Support Services available to support their health, 50% are not aware and 12 % are unsure
- lack of service provider information4. 40% use Carer Support Services, 54% do not and 6%
do sometimes - transport, not aware of services, services not available
or fullThe most common response was that services are not
promoted or provided in a culturally appropriate way.
What we found out
Service Provider Survey results: 54 interviews1. 37% of service providers consider that Aboriginal
Carers think of themselves as carers, 51% do not and 12 % were unsure
- “family are just looking after their own”2. 20% of service providers think that Aboriginal
Carers are aware of the services available to support the responsibility of being a carer, 67% think they are unaware and 12% were unsure
- not enough information, promotion of information
What we found out
Service Provider survey results cont.3. 15% of service providers think that Aboriginal Carers
are aware of Carer Support Services available to support their health, 69% think they are unaware and 16% were unsure
- “get out and inform the community approach” more advertising/stronger promotion of services improved liaison between service providers
What we found out
Service provider survey results cont.4. 35% of service providers think that Aboriginal Carers use
Carer Support Services, 39% think they don’t and 26% think they do sometimes
- lack of services in smaller communities - lack of transport - “just looking after their own” - not aware of services - not confident to reach out to services - not culturally appropriate so do not meet the needs of carers
Where to from here?
Some of the recommendations from the project:1. All Aboriginal Health Education Officers and
Liaison Officers be familiar with the Carer NSW Aboriginal Carer Kits and have supplies available + add local information
2. Service providers commit to working together, be less intrusive and build trust
3. More culturally appropriate Respite Services be made available to communities
Where to from here? cont
4. HNE Local Health Network Services be promoted using artwork provided by Kevin Robinson for all Carer related services
- awaiting final approval from Elders and Aboriginal communities across the project clusters and other HNE Clusters.
Artwork and Story
Story of Artwork painted by Kevin Robinson2010
The black dots represent Aboriginal Carers, the red ring represents the physical and mental pain suffered by being a Carer, the yellow ring represents the comfort that is received
by supporting Carers.
The white line represents the Government Support Procedures for Aboriginal Carers and the black lines represent the
Aboriginal Guidance of these procedures
Artwork
Emergency Card – I have a Carer
Emergency Card – I am a Carer
Contact details
For more information regarding this project please feel free to contact:
Viki BrummellNetwork Manager, ACARS Clinical Network
Tel: 02 67390131Email: [email protected]
Thank you