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This mini-thesis is a result of the research on using user image in branding of Jilbab
ZOYA. The background of this research is the author’s interest in marketing’s strategy of ZOYA
on the competition with other products that use some popular celebrities as user image to deliver
the values of jilbab ZOYA through the movies and dramas on television. User image of ZOYA is
also the celebrities with beautiful self-image and having a character that are considered to be able
to bring the values of ZOYA’s brand becomes classy and have a high value.
The purpose of this research is to describe the using user image in branding of jilbab
ZOYA. The author conducts this research with qualitative method. Meanwhile, the data are
collected by literature study and field study through non-participant observation, interview, and
documentation.
Based on the result of this research, noted that ZOYA’s branding in using user image on
movie and drama is an effective strategy in shaping brand image of ZOYA. Moreover, the use of
social media such as facebook, twitter, and youtube is a good media for promoting and branding
the ZOYA’s products.
Eventually, the use of user image in branding becomes a stimulant as increase in product
demand. The society can be affected psychologically to choose the products not by the material
only, but also by the values of brand that the celebrities bring.