From the ACDelco Team From everyone at ACDelco, we want to wish you a happy, healthy and prosperous New Year! As we reflect back on 2010, we have implemented so many improvements, from new products to simplified systems and enhanced incentives, based upon your feedback. We’re excited to build upon on ACDelco “360” Value proposition by providing a full circle of support to our distributors, jobbers, and independent service centers. We believe that when you win, we win. Therefore, we will continuously work to bring you more value and support by looking at our business from every angle – here are just a few examples:

• Product offering – Adding new products that our customers are requesting, such as Advantage rotors and pads, window regulators, engine and transmission components

• Distribution network – Increasing the availability of our products through our WDs • Customer programs – Enhancing the TSS program with new image materials, merchandising

kits, customer recognition plaques, ACDelco uniforms and more to be announced in 2011 • Marketing – Creating simplified promotions with clear targets to reward your support • Training – Continuing with virtual classroom training (VCT) and adding new classes and time

slots to make it more appealing and easier for you to use • E-Business – Launching a new OE-type catalog on WIP, a first-time TIS2Web discount

promotion, and offering a reduced TIS2Web subscription period • Relationships – Listening to you, our customers, and engaging our councils at all levels –

distributor, alliance jobber (AJP), and total service support (TSS) - to support your needs! Most importantly, we are thankful for the relationships that we continue to build with you. Thank you for your support and your business!

Product

GM dexos™ Engine Oil Increases Engine Efficiency New for the 2011 model year, GM will introduce ACDelco dexos™1 certified engine oil as a factory fill and service fill for its gasoline engines worldwide. The new engine oil specification has been developed to help meet the increased demands for enhanced engine efficiency. dexos™ oil helps deliver increased fuel efficiency and reduced engine emissions. dexos™ is a GM proprietary engine oil specification that has been designed to: • Further improve fuel economy (to meet future Corporate Average Fuel Economy, CAFE,

requirements) and fuel economy retention through improved viscometric properties that create less friction in the engine, which allows the oil to maintain its fuel economy benefits throughout the longer life of the oil

• Provide a more robust formulation for added engine protection that offers improved oxidation and deposit-forming tendencies and aeration performance, which enables fuel-saving devices, such as

January / February I 2011

January / February 2011

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Variable Valve Timing, to work optimally • Support GM’s Oil Life Monitoring System (OLMS) by resisting degradation between oil changes • Ensure worldwide availability of equal quality oil while reducing the duplication of a large number of

internal GM engine oil specifications, replacing GM specifications GM-LL-A-025, GM6094M and GM4718M.

dexos™1 also is backward compatible for older vehicles; however, the owner manual oil specification in prior model years remains acceptable. dexos™ Classifications The dexos™ specification includes two classifications.

1. GM will require dexos™1 for global factory fill in spark ignited engines worldwide and service fill for gasoline engines worldwide. It will replace the GM6094M specification for most GM gasoline engines.

2. dexos™2, required for diesel engines as well as a service fill for gasoline engines in Europe, was introduced in Europe late last year.

GF-5 Standard In addition to GM dexos™, a new International Lubricants Standardization and Approval Committee (ILSAC) standard, GF-5, was introduced in 2010. There is a new API engine oil service category – SN Resource Conserving. The current GF-4 standard was put in place in 2004. The GF-5 standard will use a new engine fuel economy test, called Sequence VID (six D), which provides a statistically significant increase in fuel economy versus the Sequence VIB (six B) test that was used for GF-4. Like dexos™, the new ILSAC GF-5 standard will call for more sophisticated additives. It’s expected that all dexos™1 approved oils will meet GF-5. However, not all GF-5 engine oils will necessarily meet the dexos™ specification. Fuel Economy Since CAFE standards were first introduced in 1974, the fuel economy of cars has more than doubled, while the fuel economy of light trucks has increased by more than 50 percent. Proposed CAFE standards call for a continuation of increased fuel economy in new cars and trucks. To meet these future requirements, all vehicle operation aspects are being looked at more critically than ever before. New technology being introduced in GM vehicles designed to address vehicle efficiency and fuel economy include direct injection, cam phasing, turbocharging and Active Fuel Management. The demands of these technologies on engine oil also are taken into consideration when determining new oil specifications. Active Fuel Management, for example, can help to achieve improved fuel economy, however, alternately starting and stopping cylinders puts a lot of stress on engine oil. To meet tough fuel economy mandates, the industry will shift toward lower viscosity oils. Testing has shown that thinner 0W-20 oil, for example, can provide as much as a 4-percent improvement in fuel economy over 15W-40 oil. dexos™1 will be offered in these viscosities: SAE 0W-20, 5W-20, 0W-30 and 5W-30. dexos2™ will be available in SAE 5W-30, 0W-40 and 5W-40. Please check the appropriate vehicle owner manual for the proper viscosity grade. Increased Service Intervals To help reduce the consumption of oil while maintaining proper engine protection, many GM vehicles equipped with the GM OLMS have a maximum oil change interval that is much longer than what was considered a normal interval just a few years ago.

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If all GM vehicle owners follow the OLMS intervals in their vehicles as intended, GM estimates that more than 100 million gallons of oil could be saved annually. The second generation OLMS will rely on significantly more engine operating information than the current system, which, combined with dexos™ certified oil, could allow a significant extension of the maximum oil change interval. dexos™ specifications call for improved oil robustness to support extended drain intervals over a vehicle’s lifetime. When the OLMS determines that an oil and filter change is needed, the driver is notified by a Change Oil message on the instrument panel. The oil change should be performed within 600 miles (1,000 km). The OLMS must be manually reset when the oil is changed. dexos™1 Availability: Currently, ACDelco Synthetic Blend dexos™1 5W30 engine oil is available through the GM Oil Program in 55 gallon drums (which can be pumped into bulk tanks). Quart-size packaged product is now available. Orders may be placed through your local ACDelco oil distributor.

Dealer Part Number

ACDelco Short Number

Viscosity Product Package Size

19293000 10-9050 5W30 dexos™1 Quart 19293001 10-9051 5W30 dexos™1 55-gallon Drum

Additional information about GM dexos™ engine oil is available on the GM dexos™ website, www.gmdexos.com or via the DDG bulletin # 10D-201 New Professional DuraStop Parts Now Available Bulletin 10D-168 The value-driven Professional DuraStop line offers your customers high-quality brake parts at great prices. ACDelco has recently added more than 1,100 new part numbers, including master cylinders, caliper kits, pads, rotors, spring kits and more which cover many GM applications in addition to other other domestic/import brands. Check with your ACDelco representative or DDG for a complete parts list. ACDelco Expands Line 33 - Professional Remanufactured Alternators and Starters Bulletin 10D-182 ACDelco announces the addition of 188 part numbers to Line 33, Professional Reman Alternators and Starters. The part numbers with the greatest industry volume were targeted to receive 100-percent new regulators or solenoids, where available. ACDelco part numbers that include these new components will have an “A” suffix and a gold “Quality” label on top of the box. More than 6,100 applications through model-year 2010 are covered by these additional 188 parts, including applications for GM, Ford, Chrysler, Honda, Toyota, Nissan and many others.

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Programs and Promotions New “Make it ACDelco” Promotions Coming for February / / March and April / May Bulletin 10D-170 ACDelco announces two new “Make it ACDelco” promotions for 2011, which offer you great prizes for your ACDelco parts purchases. In February and March, the “Make it ACDelco” promotion offers a stylish ACDelco-logo leather jacket with the purchase of at least $3,000 in ACDelco parts (with a minimum of 10 percent increase over the prior promotional period). And during the “Make it ACDelco Brakes” promotion in March and April, every invoice that includes $100 in ACDelco brake parts earns an ACDelco T-shirt and ball cap combo! The “Make it ACDelco” promotion runs Feb. 1 through March 31, 2011. The “Make it ACDelco Brakes” promotion runs April 1 through May 31, 2011. Ask your local ACDelco representative or WD for complete details. 2011 ACDelco Continues Alliance Jobber Program (AJP) in 2011 and the exclusively yours® Program Bulletins 10D-172, 10D-178 ACDelco announces the continuation of the ACDelco Alliance Jobber Program (AJP) in 2011, thereby providing marketing assistance to help AJP customers build their business by creating employee enthusiasm, increasing sales and building their brand, and optimizing business operations. Contact your local ACDelco representative for more information. The 2011 ACDelco AJP exclusively yours® (ey) Rewards Program continues in 2011 which rewards AJP jobbers for incremental quarterly purchases of ACDelco parts from supplying Warehouse Distributors (WD). Jobbers can earn fantastic merchandise, travel awards and promotional items to help grow and promote their business. Here are a few changes and enhancements to the 2011 ey program:

• New personal travel tools are available via acdelco.programhq.com, allowing you to compare travel costs across multiple airlines, hotel chains, etc

• ey Rewards card may be “swiped” at several restaurant choices • Purchasing a new GM vehicle using your ey points is now easier than ever • You may now use your ey points to donate to over 100 different causes using “Charity Choice” • New gift certificate options are now available with Starbucks and iTunes.

2011 ACDelco GM Service Information (SI) ePromotion Bulletin 10D-171 Throughout 2011, ACDelco will continue to run the valuable GM Service Information (SI) promotion for WIP/WISEConnect users. It offer offers users GM Service Information (SI) at no additional charge for the following month, once they have reached achieved $3,000 in ACDelco purchases via WIP/WISEConnect in any given month. Authentic SI information delivers factory service information for late-model GM vehicles, helping you facilitate repairs more quickly – and on the first visit. See your ACDelco representative or WD for more information.

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Technical Information System and Subscription Fee Earnback ePromotion Bulletin 10D-173 Fixing it right the first time keeps your business profitable. To assist you with this goal, ACDelco offers another tool to help you stay on top of your game in the ever-changing automotive service industry which is called “Technical Information System (TIS) 2 Web All Access.” You can gain access to this system via an online subscription service that is updated continually to provide you with the latest GM vehicle calibrations and Tech 2 software updates, saving you time and increasing your profitability! And now, through December 31, 2011, all current TIS 2 Web subscribers, including those joining during the 2011 calendar year, are eligible to earn back up to $1,000 of their 2012 TIS 2 Web subscription fee by purchasing ACDelco products during 2011. The more you purchase ACDelco products over WIP/WISEConnect, the more you earn toward your subscription fee for next year. Be sure to take advantage of this money-saving promotion – one that will also keep you up to date on the latest calibration and software updates!

TSS Spotlight ACDelco exclusively yours® TSS Rewards Program Updates for 2011 Bulletin 10D-176 Enrollment in the ACDelco’s exclusively yours (ey) program allows you to earn prize points based on monthly sales of ACDelco parts (after the minimum monthly requirement for purchases is achieved). Points can be used to purchase goods and services from dozens of participating retailers (in the store, by phone, or via the Web). They can also be used to secure rental cars, airline travel, hotel reservations, or a cruise with the most popular merchants. Points can even help pay for golf instruction, put you through drag racing school or treat the family to the WALT DISNEY WORLD® and Disneyland® Resort vacation packages. You may even upgrade or extend a Winning Adventure trip with points from the ACDelco exclusively yours® Rewards card.

Here are a few changes and enhancements to the 2011 ey program:

• New personal travel tools are available via acdelco.programhq.com, allowing you to compare travel costs across multiple airlines, hotel chains, etc

• ey Rewards card may be “swiped” at several restaurant choices • Purchasing a new GM vehicle using your ey points is now easier than ever • You may now use your ey points to donate to over 100 different causes using “Charity Choice” • New gift certificate options are now available with Starbucks and iTunes.

TSS accounts can log into acdelcotechconnect.com, click on the Total Service Support tab and click on Marketplace. After entering your TSS account login information, you’ll be directed to details on exclusively yours®. The sooner you enroll, the sooner you’ll start earning points!

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2011 GM Service Information (SI) for Blue Level TSS & KFLT Accounts Bulletin 10D-174 Having to the latest electronic service information is critical to properly repairing vehicles in today‘s automotive repair industry and ACDelco strives to make it more accessible. One avenue ACDelco offers is authentic GM Service Information (SI), offered at no additional charge for TSS BLUE LEVEL and KFLT accounts ($900 value). Check out the GM SI website where you can find on-line information including:

• Vehicle diagnostic and service repair manuals for GM vehicles from 1998 to present • Campaigns, Service Bulletins and Preliminary information for GM vehicles from 1980 to present • GM Owner's manuals and glove box supplements from 2003 to present.

TSS Member Javier Magallanes Wins Federated Auto Parts Sweepstakes All Federated Auto Parts/ACDelco TSS members in good standing as of Oct. 15, 2010, were automatically eligible to earn a chance to win in the “Surf or Turf Sweepstakes.” Other prizes awarded included Cabela’s gift cards, iPads, Federated die-casts and Nintendo DS Lites. Federated Auto Parts is headquartered in Staunton, Virginia, and is one of the largest auto parts distribution and marketing organizations in North America. Congrats go to Javier Magallanes, an ACDelco TSS member from Richmond, California, who won the grand prize – cash!

GM Performance Parts

First LSX454R Crate Engine to be Auctioned for Charity at Barrett-Jackson Scottsdale Event this Month GM Performance Parts’ (GMPP) will auction the first of its all-new LSX454R crate engines at the Barrett-Jackson classic car auction in Scottsdale, Arizona this month, with the proceeds going to the American Heart Association. The auction takes place Friday, January 21. The all-new LSX454R crate engine (part number 19257880) is a drag racing engine that is the most powerful small-block V-8 engine ever engineered by General Motors. It is officially rated at 720 horsepower and 720 lb.-ft. of torque, with a very strong, all-forged rotating assembly and optimized high-rpm airflow. GMPP engineers designed the LSX454R for the unique, high-rpm demands of drag racing, bringing together many of the specialized GMPP LSX parts racers are already using, including the robust LSX Bowtie block. It is a high-compression, solid-roller combination that uses new LSX DR cylinder heads (part number 19166979). The 11-degree, six-bolt aluminum heads feature raised ports that provide tremendous airflow. They are matched on the engine with an exclusive, all-new high-rise open-plenum intake manifold and a Holley 1,150-cfm Dominator carburetor.

Training

Time to Train in the New Year! Check out the VCT Schedule for February and the class descriptions below:

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ACDelco News is distributed monthly to all ACDelco TSS/ISC, AJP/Jobber accounts. For more information, or to provide feedback, please send email to

debra.lalonde@gm.com or text to 810-845-1274.