Technology &

Advising MEETING OUR STUDENTS WHERE THEY ARE

By Kimra R. Matthias

Objectives

Provide an overview of some of the technology used in advising at

CUNY

Highlight best practices of using technology in advising

Describe how technology can be further incorporated into academic

advising

What is Academic Advising?

“Academic advising goes beyond the clerical functions of scheduling classes and

preparing degree plans. Good academic advising assists students in clarifying

personal and career goals, developing consistent educational goals, and

evaluating the progress toward established goals. Academic advising utilizes the

resources of the University and refers students to the appropriate academic

support services…”

- College of New Jersey 2002 “Definitions of Academic Advising.” NACADA, Accessed 23 May 2019.

Why Use Technology in Advising?

Technology Currently Used at CUNY

CUNYfirst

DegreeWorks

College Catalog

College Website

Instructional Videos (How to use CUNYFirst, DegreeWorks etc)

Best Practices

Use data to conduct targeted outreach*

Use online resources to make information more accessible*

Include detailed notes from advising sessions in DegreeWorks

Encourage the use of online scheduling systems to make advising

appointments

* “How to Use Technology to Improve Academic Advising.” COMEVO, August 24 2017.

Accessed 22 May 2019.

Best Practices

Offer various options for conducting appointments*

Email PDF of Degree Audit to student

Utilize GPA Calculator in DegreeWorks as a tool in

academic planning

* “How to Use Technology to Improve Academic Advising.” COMEVO, August 24 2017.

Accessed 22 May 2019.

Discussion

What types of technology platforms are used at your

respective campuses?

How are these platforms used?

What are some of the benefits?

Incorporating more technology in

Advising

E-advising e.g. video chat, email account for advising questions*

Text messaging**

Phone advising while using DegreeWorks with students

Advising via webinar

*Ohrablo, Sue. "Advising Online Students: Replicating Best Practices of Face-to Face Advising".

Accessed 23 May 2019.

**Briggs, Carl. “Batten Professor's Expanded "Nudge" Program for Student Success Draws National Interest”.

Accessed 22 May 2019.

Questions?

Sources

Briggs, Carl. “Batten Professor's Expanded "Nudge" Program for Student Success Draws National Interest”.

Accessed 22 May 2019.

“How to Use Technology to Improve Academic Advising.” COMEVO, August 24 2017.

Accessed 22 May 2019.

“Definitions of Academic Advising.” NACADA, Accessed 23 May 2019.

Ohrablo, Sue. "Advising Online Students: Replicating Best Practices of Face-to Face Advising".

Accessed 23 May 2019.

”

“ The End