Adaptive Retail Making Digital the New CoreRILA 2016

Share of sales online

Source: Kantar Retail

Growth?

$B

400

800

1,200

1,600

2010 2015 2020

22%13%8%

Non food online

Non food store

ECOMMERCE PARTICIPATION

EBIT

2010 2015

Retail is getting harder% Of Sales

0

5

10

15

Financial Year

Source: Accenture Analysis of CapIQ, Internet retailer, 10ks Planet Retail

The Retail Essentials

Easy to shopGreat offer EfficientFront-of-mind

$

The Digital Enablers

Digital Marketing

Digital Content

& Services

Digitally-Enabled

Commerce

The Digital Enablers

Digital Marketing

Digital Content

& Services

Digitally-Enabled

Commerce

Digital Inside

1. Digitally-Committed C-Suite

2. Analytics Everywhere

3. Empowered Talent

4. Joined-Up, Nimble, Multi-Speed IT

5. Boldly Innovative

Source: CB Insights, known deals 01/10/10

0

100

80

60

40

20

US EuropeAmazon Alibaba eBay

DealsDotcoms Traditional Retailers

ANALYTICS EVERYWHERE

BOLDLY INNOVATIVE

JOINED-UP, NIMBLE,

MULTI-SPEED IT

EMPOWERED TALENT

DIGITALLY- COMMITTED

C-SUITE

Platform

The Digital Enablers

Digital Marketing

Digital Content

& Services

Digitally-Enabled

Commerce

Digital Inside

It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change. – Charles Darwin

Is Digital in Your DNA?

Breakout Session

Thank you

www.accenture.com/rila