Access to Eligibility Support Services for Health, Nutrition, And Child Care Usage and Eligibility Results Report As of May 31, 2013

Access to Eligibility Support Services for Health, Nutrition, And Child CareUsage and Eligibility Results Report

As of May 31, 2013

2 Usage and Eligibility Results Report

Am I Eligible1

• Self Assessments– Started to date: 1,012,204

– Average started per month: 9,9282

– Completed to date: 946,782

– Average completed per month: 9,2842

• Households– Number of households found potentially eligible for at least one program: 926,993

– Percentage of households who completed the screener that were found potentially eligible for at least one program: 98%

• Am I Eligible at a Glance– Of the percentage of households found potentially eligible for FoodShare, the average FoodShare

value is: $200.14

– On average, it took between 15 to 20 minutes to complete a self assessment

• Check My Benefits3

– Number of MyACCESS accounts created: 802,049 (525,904 unique accounts)

ACCESS Report Summary

Source data: ACCESS1. Cumulative total from August 2004 to present month.2. Average over the last 3 months.3. Cumulative total from September 2005 to present month.


Apply For Benefits1 (AFB)

• Applications– Started to date: 1,982,281


– Submitted to date: 1,341,613


– Full applications: 1,303,306

– Applications with just filing date: 38,307

– Priority Service Eligible: 32%

• Applications by Program– FoodShare: 1,011,076

• Priority Service Eligible: 419,323

• Not Priority Service Eligible: 591,753

– Health Care: 606,394

– Family Planning Waiver: 301,161

– Child Care: 2,236

ACCESS Report Summary (cont.)

Report My Changes3 (RMC)

• Reports– Started this month: 11,597

– Submitted this month: 8,154

Renew My Benefits

• Renewals– FoodShare: 9,463




Six Month Report Forms (SMRFs)

• Submissions– FoodShare Only: 6,687

– Child Care Only: 951

– Both FoodShare and Child Care: 7,638Source data: ACCESS and CARES1. Cumulative totals from June 2006 to present.2. Average over the last 3 months.3. Cumulative totals from September 2006 to present


ACCESS Usage Statistics

• Login– Total number of times users logged in to ACCESS: 192,372

• Percentage of ACCESS logins in Spanish: 0.39%

– Total number of times users logged in to CMB: 172,481

• Total number of distinct users who logged in to CMB: 69,218

• Total number of repetitive CMB logins by users: 103,263

• Expired Applications– Total applications that expired this month: 6,509

• Percentage of expired applications that were Spanish applications: 0.95%

• Spanish– Households who completed AFB application in Spanish: 2.50%

– Households who completed the change report in Spanish: 0.43%

– Households who completed Screener in Spanish: 0.17%

ACCESS Report Summary (cont.)

Source Data: ACCESS and CARES1. Due to recent system changes, this number is currently unavailable.

Am I Eligible? (AIE)Usage and Eligibility Results ReportAs of May 31, 2013


AIE Self Assessment Statistics

Notes:August 2004 through November 2004 totals include the Family Medicaid and FoodShare Programs only.Beginning in December 2004, totals include the addition of Family Planning Waiver, Medicaid (EBD), MPA, Long Term Care, SeniorCare, WIC, School Meals/Summer food, TEFAP, and Tax Credits.Beginning in late January 2007, totals include the addition of WHEAP (Wisconsin Home Energy Assistance Program.)As of January 2008, Family Medicaid and BadgerCare changed to BadgerCare Plus, Family Planning Waiver changed to Family Planning Waiver and EBD Medicaid changed to Medicaid.Beginning January 23, 2010, totals include the addition of Child Care.

Average self assessments started per month: 9,928

Average self assessments completed per month: 9,284

Jan-09 Jul-09 Jan-10 Jul-10 Jan-11 Jul-11 Jan-12 Jul-12 Jan-130

4,000

8,000

12,000

16,000

20,000

24,000

9,423

8,8378,853

Total Self Assessments by Month

Started Self-Assessments (Cumulative: 955,604) Total Completed Self-Assessments (Cumulative: 893,554)

Households Found Potentially Eligible (Cumulative: 873,673)


Households Found Potentially Eligible in AIE

Source data: ACCESS.Notes:The numbers include eligibility for BadgerCare Plus as of January 12, 2008.See next slide for detailed eligibility breakdown.Prior to January 11, 2008, the numbers included eligibility for Family Medicaid and BadgerCare.The numbers include eligibility for BadgerCare Plus Core Plan as of June 13, 2009.The numbers include potential eligibility for Child Care as of Jan. 23, 2010.

Of the percentage of households found eligible for FoodShare, the average FoodShare value is: $200.14

Self Assessments Completed

Potentially Eligible for At Least One

Program

Potentially Eligible for FoodShare

Potentially Eligible for BadgerCare Plus

Potentially Eligible for BadgerCare Plus

Core Plan

Potentially Eligible for Child Care

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

946,7821

926,99398%

606,5490.64 531,004

0.56115,971

0.12 227,0450.24


DateAvailable

April 2013

May 2013

Total to date

FoodShare 08/2004 65% 65% 65%

BadgerCare Plus (prior to January 11, 2008, this was Family Medicaid and BadgerCare) 08/2004 56% 56% 56%

BadgerCare Plus Core Plan 06/2009 19% 19% 19%

Medicaid (Elderly, Blind, and Disabled (EBD)) 12/2004 12% 12% 12%

Family Planning Waiver 12/2004 95% 95% 95%

Medicare Premium Assistance Program 12/2004 3% 3% 3%

Long Term Care 12/2004 1% 1% 1%

SeniorCare 08/2004 7% 7% 7%

Child Care 01/2010 52% 52% 52%

Women, Infant and Children (WIC) 12/2004 23% 23% 23%

School Meals/Summer Food Service 12/2004 54% 54% 54%

The Emergency Food Assistance Program (TEFAP) 12/2004 66% 66% 66%

Medicare Part D 07/2005 11% 11% 11%

Tax Credits 12/2004 68% 68% 68%

Wisconsin Home Energy Assistance Program (WHEAP) 01/2007 75% 75% 75%

Life Insurance 01/2010 99% 99% 99%

Potential Eligibility in AIE


AIE Usage by County/Tribe

County/Tribe Count

Adams 3,934

Ashland 3,939

Barron 8,452

Bayfield 2,586

Brown 39,565

Buffalo 2,024

Burnett 2,273

Calumet 5,616

Chippewa 11,697

Clark 4,325

Columbia 9,307

Crawford 2,653

Dane 87,511

Dodge 13,639

Door 3,564

Douglas 7,687

Dunn 9,050

Eau Claire 20,658

Florence 728

Fond du Lac 14,899

Forest 1,744

County/Tribe Count

Grant 7,833

Green 6,459

Green Lake 2,552

Iowa 3,293

Iron 1,155

Jackson 3,132

Jefferson 12,904

Juneau 6,179

Kenosha 32,406

Kewaunee 2,162

La Crosse 20,633

Lac Courte Oreilles 0

Lafayette 2,283

Langlade 2,760

Lincoln 4,357

Manitowoc 10,483

Marathon 21,446

Marinette 7,597

Marquette 2,634

Menominee 805

Milwaukee 170,410

Source data: ACCESS.


AIE Usage by County/Tribe (cont.)

County/Tribe Count

Monroe 8,702

Oconto 9,624

Oneida 7,179

Outagamie 30,106

Ozaukee 9,924

Pepin 1,147

Pierce 5,802

Polk 7,856

Portage 12,312

Price 2,199

Racine 30,878

Richland 3,131

Rock 36,044

Rusk 2,753

Sauk 11,129

Sawyer 2,501

County/Tribe Count

Shawano 6,683

Sheboygan 17,842

St. Croix 14,353

Taylor 2,532

Trempealeau 4,056

Vernon 4,371

Vilas 3,617

Walworth 17,793

Washburn 2,857

Washington 17,022

Waukesha 45,746

Waupaca 7,856

Waushara 3,751

Winnebago 26,653

Wood 14,293

Unknown 64,158

Source data: ACCESS.

Apply for Benefits (AFB)Usage and Eligibility Results ReportAs of May 31, 2013


CARES/AFB Eligibility Results

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,224,782

523,100

926,964

278,155

80,662

644,555

310,130

474,226

123,614

39,550

Eligibility Results of the Applications Submitted from ACCESS Requested

Found Eligible

Source data: CARES.Notes:“AFB Applications Processed through Application Entry” indicates the number of ACCESS AFB applications for which the Application Entry process is complete for the case and eligibility has been run.The Health Care bars include the following programs: BadgerCare Plus, Badger Care Plus Core Plan, Medicaid.


CARES RFA Information

Source data: CARES.

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Apr

-09

Jul-0

9

Oct

-09

Jan-

10

Apr

-10

Jul-1

0

Oct

-10

Jan-

11

Apr

-11

Jul-1

1

Oct

-11

Jan-

12

Apr

-12

Jul-1

2

Oct

-12

Jan-

13

Apr

-13

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

29,610

2,652

17869

6,319

2,770

Health Care, FoodShare and Family Planning Services Program Request For Assistance (RFA) Counts by Contact Method

Total In Person ACCESS Mail-In Phone


• Application Statistics– Started to date: 1,982,281


– Submitted to date: 1,341,613


– Full applications: 1,303,306

– Applications with just filing date: 38,307

– Priority Service Eligible: 32%

– Health care applications received this month with an elderly, blind, disabled or potentially disabled household member: 2,020

• Applications Submitted by Program– FoodShare: 1,011,076

• Priority Service Eligible: 419,323

• Not Priority Service Eligible: 591,753




AFB Summary Information

1. Average over the last 3 months.


• Help With Applications:– Applied at Community Access Point: 7.14%

– Applied with the help of a friend or family member: 0.43%

– Applied with the help of a staff person or volunteer at an agency: 0.68%

– Authorized representative applied: 0.58%

– Legal Guardian applied: 0.19%

– Power of Attorney applied: 0.09%

• FoodShare Benefit Amount– Of those eligible for FoodShare, the average FoodShare value is: $241.58

• Answers to the FoodShare Interview Question– Number of applications that requested a phone interview: 235,804

– Number of applications that requested an in person interview: 425,640

– Number of applications that did not answer: 379,389

AFB Summary Information (cont.)


• Hardship Reasons– I am elderly, blind or disabled: 2.91%

– I work during regular business hours: 10.38%

– I have limited transportation or difficulty getting to the office: 13.19%

– I have school or training during regular business hours: 3.60%

– I am caring for another person in my household: 1.49%

– I do not have child care: 5.20%

– I am not comfortable going to the local agency: 3.03%

– I am ill and unable to go to the local agency: 0.83%

– There is severe weather in my area: 0.23%

– Other: 2.98%

• BadgerCare Plus Core Plan Applications – Total Submitted Core Plan Applications: 20

• Submitted through Enrollment Services Center: 0

• Submitted through ACCESS: 20

– Submitted through Community Access Point: 0

• CWW Application Services tool Applications– Total AFB applications submitted through the CWW Application Services tool: 0

AFB Summary Information (cont.)


ACCESS AFB Usage by County/Tribe

County/Tribe# of SubmittedApplications

Adams 2,446

Ashland 2,124

Bad River 228

Barron 7,771

Bayfield 1,600

Brown 36,178

Buffalo 1,131

Burnett 1,753

Calumet 4,629

Chippewa 7,482

Clark 3,087

Columbia 7,516

Crawford 2,016

Dane 76,804

Dodge 11,453

Door 1,432

Douglas 5,155

Dunn 7,351

Eau Claire 13,385

Enrollment Services Center 363,489


Florence 539

Fond du Lac 13,967

Forest 657

Grant 5,122

Green 4,219

Green Lake 1,736

Ho-Chunk Nation 2

Iowa 1,920

Iron 440

Jackson 1,662

Jefferson 9,010

Juneau 4,234

Kenosha 34,523

Kewaunee 1,355

La Crosse 23,376

Lac Courte Oreilles 0

Lac du Flambeau 246

Lafayette 1,395

Langlade 1,904

Lincoln 2,976

Source data: ACCESS


ACCESS AFB Usage by County/Tribe (cont.)


Manitowoc 8,738

Marathon 18,567

Marinette 5,851

Marquette 2,211

Menominee 721

Menominee Tribe -

MilES 250,896

Milwaukee 84,202

Monroe 5,524

Oconto 4,776

Oneida 5,469

Oneida Nation 437

Outagamie 22,525

Ozaukee 7,291

Pepin 578

Pierce 7,808

Polk 7,389

Portage 9,804

Potawatomi 22

Price 767


Racine 32,872

Red Cliff 98

Richland 1,640

Rock 30,245

Rusk 2,053

Sauk 8,815

Sawyer 1,560

Shawano 5,344

Sheboygan 15,349

Sokaogon 90

St. Croix 13,433

St. Croix Tribe 5

State 2

Stockbridge-Munsee 121

Taylor 2,238

Trempealeau 3,195

Vernon 2,169

Vilas 2,220

Walworth 16,320

Washburn 1,741

Source data: ACCESS


ACCESS AFB Usage by County/Tribe (cont.)


Washington 12,231

Waukesha 36,396

Waupaca 6,851

Waushara 2,451

Winnebago 22,234

Wisconsin 1

Wood 12,049

Total (Submitted to date) 1,341,612

Source data: ACCESS

Check My Benefits (CMB)and Report My Changes (RMC)Usage and Eligibility Results ReportAs of May 31, 2013


MyACCESS Account Breakdown by County/Tribe (CMB/RMC)

County/Tribe Count

Adams County 1,616

Ashland County 513

Badriver Tribe 141

Barron County 3,759

Bayfield County 335

Brown County 17,187

Buffalo County 237

Burnett County 1,214

Calumet County 2,075

Chippewa County 5,075

Clark County 597

Columbia County 3,772

Crawford County 1,220

Dane County 29,185

Dodge County 5,103

Door County 1,638

Douglas County 3,649

Dunn County 3,587

Eau Claire County 8,271


Florence County 175

Source data: ACCESS

County/Tribe Count

Fond du Lac County 7,360

Forest County 259

Grant County 3,025

Green County 2,039

Green Lake County 1,143

Iowa County 1,306

Iron County 191

Jackson County 371

Jefferson County 5,197

Juneau County 2,143

Kenosha County 17,308

Kewaunee County 953

La Crosse County 18,225

Lac Courte Oreilles Tribe 3

Lac du Flambeau 285

Lafayette County 867

Langlade County 1,764

Lincoln County 822

Manitowoc County 4,527

Marathon County 9,097

Marinette County 3,372


MyACCESS Account Breakdown by County/Tribe (CMB/RMC) (cont.)

County/Tribe Count

Marquette County 1,110

Menominee County 560

Menominee Tribe -

MilES 140,749

Milwaukee County 29,141

Monroe County 847

Oconto County 2,577

Oneida County 2,965

Oneida Tribal Council 598

Outagamie County 9,820

Ozaukee County 3,770

Pepin County 129

Pierce County 2,182

Polk County 3,323

Portage County 4,722

Potawatomi 11

Price County 292

Racine County 17,896

Redcliff Tribe 132

Richland County 1,169

Source data: ACCESS

County/Tribe Count

Rock County 14,688

Rusk County 456

Sauk County 4,548

Sawyer County 540

Shawano County 2,901

Sheboygan County 7,581

Sokaogon Tribe 60

St. Croix County 4,813

Stockbridge-Munsee Tribe 95

Taylor County 389

Trempealeau County 516

Vernon County 462

Vilas County 354

Walworth County 7,865

Washburn County 1,379

Washington County 7,032

Waukesha County 17,468

Waupaca County 4,015

Waushara County 1,486

Winnebago County 10,872


MyACCESS Account Breakdown by County/Tribe (CMB/RMC) (cont.)

Source data: ACCESS

County/Tribe Count

Wisconsin (State level agency — CAPO) 1,900

Wood County 18,998

Total 525,904


Types of Changes Reported to Date Cumulative

1. These values are life-to-date counts 2. A single change report with multiple changes will be counted for each type of change in the table.

Change Type Count

Change in address and/or phone number 118,914

Someone moved into household (person add) 32,038

Someone moved out of household 30,410

Someone died 650

Someone got married 5,340

Someone got divorced 559

Someone became pregnant 14,039

Someone's pregnancy ended 7,254

Someone became disabled 4,836

Someone started a type of job or employment 57,422

Someone changed a type of job or employment 32,844

Someone ended a type of job or employment 75,639

Change Type Count

Someone started a type of unearned income 12,069

Someone changed a type of unearned income 17,788

Someone ended a type of unearned income 27,774

Someone added a new type of utility 91,942

Someone stopped paying a type of utility 12,227

Someone added a housing expense 31,134

Someone changed a housing expense 45,395

Someone ended a housing expense 9,154


RMC Summary Information

Jan-

07

Apr-0

7

Jul-0

7

Oct-0

7

Jan-

08

Apr-0

8

Jul-0

8

Oct-0

8

Jan-

09

Apr-0

9

Jul-0

9

Oct-0

9

Jan-

10

Apr-1

0

Jul-1

0

Oct-1

0

Jan-

11

Apr-1

1

Jul-1

1

Oct-1

1

Jan-

12

Apr-1

2

Jul-1

2

Oct-1

2

Jan-

13

Apr-1

30

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

11,597

8154

Report My Changes (RMC) Report Counts

Started this month Submitted this month

Started to date: 483,900Submitted to date: 330,956


RMC Usage by County/Tribe

County/Tribe Count

Adams County 1,216

Ashland County 292

Badriver Tribe 22

Barron County 1,835

Bayfield County 131

Brown County 12,620

Buffalo County 169

Burnett County 525

Calumet County 1,118

Chippewa County 3,062

Clark County 692

Columbia County 2,303

Crawford County 724

Dane County 20,946

Dodge County 3,544

Door County 568

Douglas County 1,512

Dunn County 1,910

Eau Claire County 3,960


1. These values are life-to-date counts.Source data: ACCESS

County/Tribe Count

Florence County 43

Fond du Lac County 4,644

Forest County 120

Grant County 1,207

Green County 995

Green Lake County 432

Iowa County 622

Iron County 67

Jackson County 270

Jefferson County 2,411

Juneau County 1,378

Kenosha County 10,039

Kewaunee County 381

Lac du Flambeau Tribe 7,120

La Crosse County 54

Lac Courte Oreilles Tribe 332

Lafayette County 645

Langlade County 498

Lincoln County 2,355

Manitowoc County 43


RMC Usage by County/Tribe (cont.)

County/Tribe Count

Marathon County 5,450

Marinette County 1,511

Marquette County 537

Menominee County 180

Menominee Tribe - MilES 89,529

Milwaukee County 23,924

Monroe County 1,476

Oconto County 1,701

Oneida County 1,256

Oneida Tribal Council 235

Outagamie County 8,357

Ozaukee County 2,360

Pepin County 108

Pierce County 1,153

Polk County 1,533

Portage County 2,281

Potawatomi -

Price County 108

Racine County 10,977

1. These values are life-to-date counts Source data: ACCESS

County/Tribe Count

Red Cliff Tribe 35

Richland County 590

Rock County 9,875

Rusk County 200

Sauk County 3,419

Sawyer County 300

Shawano County 1,691

Sheboygan County 4,313

Sokaogon Tribe 13

St.Croix County 3,378

State Level Agency — CAPO -

Stockbridge-Munsee Tribe 13

Taylor County 131

Trempealeau County 509

Vernon County 473

Vilas County 245

Walworth County 6,532

Washburn County 648

Washington County 3,522

Waukesha County 9,437


RMC Usage by County/Tribe (cont.)

County/Tribe Count

Waupaca County 2,453

Waushara County 721

Winnebago County 6,450

Wood County 8,571

Wisconsin 5

Manually Processed 225

Total 330,957


Renew My Benefits (RMB)Usage and Eligibility Results ReportAs of May 31, 2013


RMB Usage

Reviews submitted this month SMRFs received this month0

10,000

20,000

30,000

40,000

50,000

60,000

48,456

19,857

13,990

6,882

RMB and SMRF Submission Details

Total submitted through all channels Total submitted through ACCESS


• Renewal Statistics– Submitted to date: 494,464


• Renewals Submitted by Program– FoodShare: 9,463




• SMRF Statistics– Submitted to date: 148,376


• SMRFs Submitted by Program– FoodShare Only: 5,931

– Child Care Only: 195

– Both FoodShare and Child Care: 756

RMB/SMRF Summary Information

1. Average over the last 3 months.


ACCESS RMB Usage by County/Tribe

County/Tribe# of Submitted

Renewals# of Submitted

SMRFs

Adams County 944 429

Ashland County 541 122

Badriver Tribe 57 24

Barron County 2,617 898

Bayfield County 389 33

Brown County 10,379 4,175

Buffalo County 241 40

Burnett County 926 332

Calumet County 1,682 428

Chippewa County 5,403 1,227

Clark County 1,180 127

Columbia County 3,362 968

Crawford County 836 232

Dane County 20,262 7,917

Dodge County 3,246 1,269

Door County 1,158 372

Douglas County 2,931 1,044

Dunn County 2,792 844

Eau Claire County 7,081 2,037

Enrollment Services Center

50,238 8,311

1. These values are life-to-date counts.Source data: ACCESS.



SMRFs

Florence County 97 13

Fond du Lac County 6,963 1,813

Forest County 244 72

Grant County 2,568 560

Green County 1,659 535

Green Lake 722 240

Iowa County 1,165 306

Iron County 206 33

Jackson County 398 53

Jefferson County 5,171 1,249

Juneau County 1,755 576

Kenosha County 13,084 4,837

Kewaunee County 683 254

La Crosse County 14,023 4,024

Lac Courte Oreilles Tribe 0 65

Lac du Flambeau Tribe 177 189

Lafayette County 697 378

Langlade County 1,406 140

Lincoln County 935 1,084

Manitowoc County 3,007 13


ACCESS RMB Usage by County/Tribe



SMRFs

Manually Processed 47 11

Marathon County 6,486 2,208

Marinette County 2,126 741

Marquette County 756 299

Menominee County 370 136

Menominee Tribe - -

MilES 162,735 48,774

Milwaukee County 23,887 10,239

Monroe County 1,460 214

Oconto County 1,793 600

Oneida County 2,348 603

Oneida Nation 224 122

Outagamie County 5,598 2,196

Ozaukee County 3,639 865

Pepin County 146 24

Pierce County 1,595 453

Polk County 2,569 739

Portage County 3,880 1,069

Potawatomi 6 1

Price County 274 34

1. These values are life-to-date counts.Source data: ACCESS.



SMRFs

Racine County 10,315 5,080

Red Cliff Tribe 60 31

Richland County 711 287

Rock County 11,987 3,978

Rusk County 380 55

Sauk County 3,988 1,268

Sawyer County 553 120

Shawano County 2,143 692

Sheboygan County 6,002 2,098

Sokaogon Tribe 20 9

St. Croix County 3,823 1,056

Stockbridge-Munsee Tribe 29 11

Taylor County 413 52

Trempealeau County 903 93

Vernon County 808 104

Vilas County 530 54

Walworth County 7,910 2,461

Washburn County 1,099 369

Washington County 6,776 1,647

Waukesha County 17,178 3,768


ACCESS RMB Usage by County/Tribe (cont.)



SMRFs

Waupaca County 3,533 760

Waushara County 960 330

Winnebago County 7,296 2,748

Wisconsin (state level agency — CAPO)

- -

Wood County 15,893 4,728

Total (submitted to date)

494,474 148,377


Documents

Access to Eligibility Support Services for Health, Nutrition, And Child Care Usage and Eligibility Results Report As of May 31, 2013