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Account Management & Global Partnership Delivery Information Booklet

Account management & global partnership delivery for MCs 2015

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In this booklet you can find useful information on how to manage partnerships, who is responsible for and the suggested duration of each step.

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Account Management & Global Partnership Delivery

Information Booklet

Content• Page. 3 Overview

• Page. 4 Keywords

• Page. 6 Step-1: Open the opportunity

• Page. 8 Step-2: Promotion in the AIESEC network

• Page. 10 Step-3: EP application

• Page. 12 Step-4: Shortlist

• Page. 14 Step-5: Selection

• Page. 16 Step-6: Arrange pickup & bureaucracy

• Page. 21 Contacts

• Page. 23 List of Abbreviations

Overview

Open the opportunity.

Promotion within network

EP Application

Shortlisting

Selection

Arrange pickup and bureaucracy

within 48 hours 10 working days 72 hours

The EP is applying to the opportunities and is going throughthe selection process.

The EP is selected and officially engaged to one opportunity.

The EP is physically in the company and starts working

KeywordsEP Status: It is the way the customer is identified in our internal platform (EXPA) withinthe different profiles, which helps us do data analysis and metrics to follow-up for ouroperations

The EP is visiting the Opportunity Portal and is accessing the OPENopportunities there.

IN PROGRESS

APPROVED

REALIZED

How does it work?

Step 1Open the opportunity

• In the Company

• On EXPA

Open the opportunity: In the companyGlobal/Regional Coordinator for AIESEC Partnership is responsible to open the position in the company. She/he needs to ask to the hiring manager to fill the job description template and send it to:

1. AI BD Manager responsible for the account.

2. MCVP BD/iGIP from the Entity of Realization.

MC of Entity of Realization is responsible to create the opportunity on EXPA. After the opportunity is created on EXPA, MCVP responsible for it needs to notify via email to AI BD Manager and GST responsible(s) for opening the account.

The whole process of opening the opportunity and notifying needs to last no more than 48 hours (working days only) from the first email sent from the Global Coordinator.

When an opportunity is marked as GEP, there is the opportunity to customize aquestion that can be addressed to the candidates. Since some company requirethe cover letter, you can use the answer to this question as cover letter. Whatyou can write is: 'Please tell us why you are the right candidate for this position.This is your COVER LETTER, a mandatory step to be considered as officialapplicant.'

Step 2Promotion in the AIESEC network

Step 2: Promotion in the AIESEC network

After that the opportunity is open, the promotion and target research of it is a GST responsibility.Nevertheless, MC of Entity of Realization is warmly invited to add it to any kind of GIP promotion they arerunning with Entity Partners and MCVP oGIP from target Entity will be invited to share their search tools/EPlists with GST team to make the promotion smoother.

How is the promotionrun?

GST researches EP on Open Status on EXPA whose profile matches positions requirements. Promotionemails with details about the company and position is send during the whole duration of the application time.

Promotion timeline:

Every position is left open on EXPA for 10 working days. During these days, the promotion activities are runby GST team and this in the time during which EPs will be able to apply.

Step 3EP Application

Step 3: EP Application

Candidates can upload their CV directly in their profile.

IMP: inform all the candidates that they will benotified about the status of their application not before the DDL expires. As soon as the opportunity closes, company may take from 1 day to 1 week time to inform the AI BD Manager /candidates about the ones that are proceedng with the second step of the selection.

In order to apply, every candidate needs to:1. Complete the profile in EXPA.2. Upload their latest version of CV.3. Apply online throught the specific 'APPLY' button.

Disclaimer: There may be additional steps to follow in order to apply. Ask the AI BD Manager in charge of the account in case of clarification.

Step 4Shortlist

Step 4: Shortlist

Shortlisting is done by the platform (EXPA). We ask applicants to apply via EXPA to make smootherthe matching process once a candidate is selected and to keep a track of applications status.

After that the shortlist is sent to the Hiring Manager, GC is responsible for the whole follow up of the process, that is completely handled inside of the company.

In this case, also communication with all applicants, both shortlisted and not shortlisted, is a GCresponsibility.

Step 5Selection

Step 5: Selection

Once there is a candidate selected, the company will notify it to him and to the not selectedones.

Here, the MC of Entity of Realization will be notified about the selection and, based onrequirements for visa/work permits, the Global/Regional Coordinator will provide the neededdocuments to the MC to allow the start of arrival procedures.

MC of Entity of Realization is responsible for the Matching procedures on EXPA.

Step 6Arrange pickup & bureaucracy

Step 6: Arrange pick up and bureaucracy

Outgoing and Incoming Entities need to make sure that all the following standards for Logistics, Experience & Learning, Job and Living are respected for the whole duration of the experience, from the match until the end of the realization.

Logistics:1. AIESEC provides in written format all the information required to arrange any document, visa

or work permit that may be required in order to be sure that the intern can legally enter the country/territory and perform the activities stated in the JD

2. Before the intern arrives, AIESEC will provide written information to the intern on any domestic transportation required to arrive at pickup point .

3. The intern will be picked up ( the final place of the pick up will be arranged with the intern)4. AIESEC will offer in written format information on how to depart from the country two

weeks before the end of the internship.

These materials needs to be delivered, with a relative education if it is not done yet, to the LC responsible for GEP reception (and also to the others who are running exchange activities).

Step 6: Arrange pick up and bureaucracy

Experience & Learning:1. AIESEC will provide information about the AIESEC purpose, and the role of an exchange.2. AIESEC will provide the AIESEC standards and the XPP in written format to the intern.3. AIESEC will provide basic information regarding the country/territory of their internship in a written

format including as a minimum information on culture, political situation, safety, living standards, home and host contacts (phone number and email).

4. AIESEC will provide a “buddy system” to the interns to ensure they have a first reference with AIESEC5. AIESEC will prepare cultural and leisure plans and will invite the interns to be part of them6. AIESEC will offer leadership spaces and opportunities facilitated by AIESEC before, during and after the

internship7. AIESEC must offer at least one facilitated space on leadership development to the intern during his/her

experience done by AIESEC or an AIESEC Partner

These materials needs to be delivered, with a relative education if it is not done yet, to the LC responsible for GEP reception (and also to the others who are running exchange activities).

Step 6: Arrange pick up and bureaucracy

Job:

1. AIESEC will be sure that the Job Description executed by the intern corresponds with the Job Description submitted by the

company.

2. A representative of AIESEC accompanies the intern to the place of work on the first day of the internship.

3. AIESEC will be in charge of the invoicing and payment track.

Living:

1. AIESEC will track that the intern has a valid insurance policy to cover basic medical costs.

2. AIESEC will support the intern getting an appropriate accommodation.

These materials needs to be delivered, with a relative education if it is not done yet, to the LC responsible for GEP reception (and

also to the others who are running exchange activities).

Step 6: Arrange pick up and bureaucracy

S&S List

AI roles

MC roles

ContactAI BD

Manager EmailPremium Partners

GST Talent Sourcing Manager Email

AIESEC Partnership Global Coordinator Email

Chiara Gianola [email protected]

Alcatel Lucent

Narayanan Subramaniam [email protected] Marija Milanovic

[email protected]

DP DHL GroupNarayanan

[email protected] Daniel Plesa [email protected]

Wings on Board

Narayanan Subramaniam [email protected] Alba Blesa Soler

[email protected]

International SOSNarayanan

[email protected] Ryo Enda ryo.enda@internationalsos.

com

UCBNarayanan

[email protected] Barbara Cossu [email protected]

Federico Restrepo

[email protected] rg

Asian Development Bank

NA NA Jessica Herrera [email protected]

IE Business SchoolNA NA NA NA

MindvalleyPetros Mordos [email protected] NA NA

UnileverNA NA NA NA

ContactAI BD Manager Email Premium

PartnersGST Talent Sourcing

ManagerEmail AIESEC Partnership

Global CoordinatorEmail

Joan Manuel Sanchez

[email protected]

Electrolux Petros [email protected]

Carla Silveira [email protected]

Husqvarna Group Petros Mordos

[email protected]

Zuzana Jancovicovazuzana.jancovicova@hus

qvarnagroup.com

Microsoft NA NA NA NA

Nexans Petros [email protected]

NA NA

Tata Consultancy

ServicesNA NA Abraham Briseno [email protected]

Mona Pan [email protected]

Bacardi NA NA NA NA

EF Education NA NA Ines Vento [email protected]

Euromoney NA NA NA NA

Natalia Farfan [email protected]

GMAC NA NA NA NA

ING Margaret Kho [email protected] Catalina Hascu [email protected] t

Apple (not signed yet)

Eze Ikechukwu eze.fridayikechukwu@aiesec NA NA.net

Stephan Luecke [email protected] PwC NA NA Theodor Asiei [email protected]

List of Abbreviations:A

AI AIESEC International

B

BD Business Development

C

CV Curriculum Vitae

E

ECB Entity Control Board

EP Exchange Participant

EXPA Experience AIESEC portal (experience.aiesec.org)

G

GC Global Coordinator

GEP Global Exchange Partner

GIP Global Internship Program

GST Global Support Team

I

ICB Internal Control Board

iGIP Incoming Global Internship Program

List of Abbreviations:J

JD Job Description

L

LC Local Committee

M

MC Member Committee

MCVP Member Committee Vice President

N

NA Not Available

NPS Net Promoter Score

O

oGIP Outgoing Global Internship Program

P

PDF Portable Document Format

X

XPP Exchange Program Policies

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