Acer v200 series.pdf

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Acer v2 Series

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,please refer to http://csd.acer.com.tw


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ii

Revision History

Please refer to the table below for the updates made on Acer v200 service guide.

Date Chapter Updates


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iii

Copyright

Copyright 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.


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iv

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific

actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.


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v

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.


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vi


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System Specification 1

Main Features Description 1

Panel Features 3

Front and Rear View 3

Left and Right View 4

Top and Bottom View 5

System Block Diagram 6

Board Layout 7

Program Testing 9

System Utility 9

Machine Disassembly and Replacement 11

Disassembly Requirements 11

General Information 12

Pre-disassembly Instructions 12

Disassembly Flowchart 13Removing the SD/Dummy Card 14

Removing the Upper Case 14

Removing the LCD and Mainboard Assembly 16

Removing the Middle Frame Assembly 16

Removing the Battery Pack 19

Removing the GPS Antenna Module 19

Removing the Speaker 20

Removing the LCD 21

Removing the GPS Board 22

Removing the Battery Switch Knob 23

Separating the LCD Inner Frame from the Mainboard 24Removing the Power and Volume Knobs 25

Troubleshooting 27

Resetting the Device 28

Soft Reset 28

Hard Reset 28

Troubleshooting Procedures 29

FRU (Field Replaceable Unit) List 33

Exploded Diagram 34

Acer V200 FRU List 35

Table of Contents


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viii Y4B


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Chapter 1 1

Main Features DescriptionThis section lists the features and operating specifications of the Acer v200 Series Travel Companion:

Performance Centrality 300 MHz 32-bit RISC

System memory:

64 MB SDRAM

64 MB NAND Flash ROM

MicrosoftWindowsCE.NET 5.0TM(with supports for seventeen European languages)

Display 3.5 QVGA (Transmissive with micro reflective; TMR) with touch panel

320 x 240 resolution

65536 (64 K) colour support

Audio Built-in 1 W speaker

3.5 mm stereo earphone jack

USB connector 5 pin mini USB connector/charger

USB power rating: 5v, 1A

Expansion SD/MMC slot for navigation software and maps

Battery Rechargeable 1100 mAH Li-on battery

Battery life Navigation software usage: 3 hours

8 hours operation time for normal usage (when backlight is inactive)

NOTE: To avoid data loss, recharge the device within 30 minutes when the battery becomes low.

Dimensions and weight Length: 95 mm

Height: 79 mm

Depth: 25 mm

Weight: 172 g

System Specification

Chapter 1


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2 Chapter 1

Environment Temperature:

Operating: 0 C to 40 C

Non-operating: -10 C to 60 C

Humidity (non-condensing): 20% to 90% RH


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Chapter 1 3

Panel FeaturesThis section describes the hardware interface of the Acer v200 Series Travel Companion.

Front and Rear View

NOTE: For more information on how to use your Acer v200 Series Travel Companion in navigation mode,

refer to the Navigation software Quick Starter Guide or the Navigation software User's Guide (located in

the Navigation software CD)

# Component Description

1 LED indicator Display the status of the device:

Green - Power on

Red - Battery low

Orange - Battery charging

2 3.5" TFT LCD (Finger-tapTouch screen) Displays the navigation software of your Acer v200 Series.

3 Soft Reset button Use to restore the device in the event the device stop

responding.

4 Battery switch Use to do a hard reset.

5 Speaker Outputs audio from your Acer v200 Series.


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4 Chapter 1

Left and Right View

# Label Description

1 SD/MMC slot Accepts a Secure Digital or MultiMedia Card, allowing you to add

more memory, install add-on applications or use audio or text files

stored on it with internal applications. You can also use expansion

cards to back up data from your Acer v200 Series.

2 Volume control switch Push up to increase the volume of the speaker, push down to

decrease the volume of the speaker.

3 Power button Press to turn your Acer v200 Series on if it is off and return to the

last screen that was displayed, or off if it is on.

4 External GPS antenna

connector

Connects to external GPS antenna (optional).


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Chapter 1 5

Top and Bottom View

# Label Description

1 Earphone jack Connects to audio line-out devices (earphones).

2 mini USB connector Connects your device to a car charger to charge the built-in

battery.

3 Slots for car cradle Connects to the car cradle of the Car Mount kit.


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6 Chapter 1

System Block Diagram


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Chapter 1 7

Board Layout

1 GPS cable connector 7 LCD cable connector

2 GPS board 8 mini USB (1394) connector

3 Speaker connector 9 Battery knob

4 Volume knob 10 Power knob

5 Battery connector 11 Reset knob

6 Phone jack 12 SD/MMC slot


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8 Chapter 1


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Chapter 2 9

Program TestingThe diagnostic utility for troubleshooting hardware problems are described in this section.

NOTE: This document will be updated as more information about the diagnostic utility becomes available.

System Utility

Chapter 2


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10 Chapter 2


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Chapter 3 11

This chapter contains step-by-step procedures on how to disassemble the Acer v200 Series Travel

Companion for maintenance and troubleshooting.

Disassembly RequirementsTo disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

Flat screwdriver

Small philips screwdriver

Plastic flat-blade screwdriver

Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group thescrews with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

Machine Disassembly and Replacement


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12 Chapter 3

General Information

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Back up files to your computer to a storage card using the devices built-in SD/MMC expansion slot. You

may have to perform a hard reset for field service. A hard reset erases all data, records and entries exceptfor those stored in the ROM storage, and restores the devices default factory settings.

2. Turn off the power to the device.

3. Unplug any AC adapter and all power and signal cables from the device.


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Chapter 3 13

Disassembly FlowchartThe flowchart below provides a graphic representation on the entire disassembly sequence and instructs you

on the components that need to be removed during servicing. For example, if you want to remove the

mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Screw List

Item Screw Part No.

A M1.6 x L8 (Black and Silver) 86.EAR2P.8R0

B M2 x L3 86.EAR22.3R0

C M1.6 x L3 86.5AR3P.3R0

TURN OFF POWER

SD/DUMMY CARD

LCD AND MAINBOARD

ASSE MBLY

UPPER CASE

GPS ANTENNA

MODULE

BATTERY

PACK

Ax 4

SPEAKER

MIDDLE FRAME

ASSE MB LY

LCD MODULE

MAINBOARD

LCD INNER FRAME

LOWER CASE

Ax 1

Bx 2

Ax 1, Cx 1

GPS BOARD BATTERY SWITCH

KNOB

VOLUME AND POWER

KNOBS


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14 Chapter 3

Removing the SD/Dummy Card1. Push against the card, as if you were pushing it further into the slot, letting the card spring out.

2. Remove the card from the slot.

Removing the Upper Case1. See Removing the SD/Dummy Card on page 14.

2. Remove the four rounded screw caps as shown.


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Chapter 3 15

3. Remove the four screws (A x4) on the lower case in the order as shown.

4. Carefully insert the flat-blade screwdriver between the upper case and lower case and twist the

screwdriver to disengage the upper case from the lower case.

5. Remove the upper case from the base unit.

Step Size (Quantity) Color Torque

1 M1.6 x L8 (4) Silver 1.2 kgf-cm


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16 Chapter 3

Removing the LCD and Mainboard Assembly1. See Removing the SD/Dummy Card on page 14.

2. See Removing the Upper Case on page 14.

3. Use a flat-blade screwdriver to disengage the LCD and mainboard assembly from the lower case.

4. Carefully detach the LCD and mainboard assembly from the lower case.

Removing the Middle Frame Assembly1. See Removing the SD/Dummy Card on page 14.


3. See Removing the LCD and Mainboard Assembly on page 16.

4. Turn the LCD and mainboard assembly over.

5. Disconnect the battery cable from the mainboard.


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Chapter 3 17

6. Disconnect the speaker cable from the mainboard.

7. Disconnect the antenna cable from the mainboard.

8. Detach the aluminum foil tape holding the speaker and GPRS cables in place.


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18 Chapter 3

9. Remove the screw (A) on the middle frame.

10. Disengage the middle frame from frame fixing hooks on the LCD inner frame, as shown.

11. Remove the middle frame assembly.


1 M1.6 x L8 (1) Silver 1.2 kgf-cm


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Chapter 3 19

Removing the Battery Pack1. See Removing the SD/Dummy Card on page 14.



4. See Removing the Middle Frame Assembly on page 16.

5. Gently pry up the battery pack until it releases from the middle frame.

6. Remove the battery pack.

Removing the GPS Antenna Module1. See Removing the SD/Dummy Card on page 14.




5. See Removing the Battery Pack on page 19.

6. Slide the GPS board out of the board slot and set it down on a flat, anti-static surface.


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20 Chapter 3

Removing the Speaker1. See Removing the SD/Dummy Card on page 14.





6. See Removing the GPS Antenna Module on page 19.

7. Remove the two screws (B) securing the speaker to the middle frame.

8. Remove the speaker.


1~2 M2 x L3 (2) Black 1.6 kgf-cm


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Chapter 3 21

Removing the LCD1. See Removing the SD/Dummy Card on page 14.





6. See Removing the Speaker on page 20.


8. Using a plastic flat-blade screwdriver, pry open the connector plate then remove the LCD cable.

9. Carefully remove the the LCD module from the inner frame, as shown.


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Removing the GPS Board1. See Removing the SD/Dummy Card on page 14.







8. See Removing the LCD on page 21.

9. Disconnect the GPS cable from the mainboard.

10. Disconnect the GPS cable from the GPS board, then remove the cable.


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Chapter 3 23

11. Remove the two screws (C, A) on the GPS board, as shown.

12. Remove the GPS board.

Removing the Battery Switch Knob1. See Removing the SD/Dummy Card on page 14.



4. See Removing the Middle Frame Assembly on page 16.5. See Removing the Battery Pack on page 19.




9. See Removing the GPS Board on page 22.


1 M1.6 x L3 (1) Black 0.7 kgf-cm

2 M1.6 x L8 (1) Black 1.2 kgf-cm


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24 Chapter 3

10. Detach the battery switch knob from the mainboard.

Separating the LCD Inner Frame from the Mainboard1. See Removing the SD/Dummy Card on page 14.








9. See Removing the GPS Board on page 22.

10. See Removing the Battery Switch Knob on page 23.

11. Turn the assembly over.

12. Gently detach the LCD inner frame from the mainboard.


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Chapter 3 25

Removing the Power and Volume Knobs1. See Removing the SD/Dummy Card on page 14.



4. Push the power and volume knobs inward to the lower case, then remove the knobs.


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Chapter 4 27

This chapter gives solutions to common problems that may be encountered while using v200. It also provides

information about the built-in diagnostic tool and more detailed approach to identifying a hardware problem

and locating its source.

Use the following procedure as a guide for device problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

1. Obtain the failing symptoms in as much detail as possible.

2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the

same operation.

3. Do not use any power sources when performing an assembly or disassembly procedures.

4. If any problems occur, you can perform the following visual inspection before you continue.

Power cords are properly connected and secured.

There are no obvious shorts or opens.

There are no burned or heated components.

All components appear normal.

Troubleshooting

Chapter 4


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28 Chapter 4

Resetting the DeviceBefore going through in-depth troubleshooting, attempt first to perform the following procedures.

Soft Reset

A soft reset allows the device to get a fresh start, similar to rebooting a computer. All records and entries are

retained after a soft reset.

To perform a soft reset:

1. Make sure that the device is turned on.

2. On the rear panel of your device, lightly press a pen or the tip of the paper clip to the reset button.

Hard ResetA hard reset will cut off power to the device. This will erase all records and entries in your device. The device

will take a little longer to reboot when you perform a hard reset and will sync with the GPS time upon receiving

the GPS signal.

NOTE: Never perform a hard reset unless a soft reset does not correct the problem.

To perform a hard reset:

On the rear panel of your device, slide the battery switch down and up again to hard reset your device.


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Chapter 4 29

Troubleshooting ProceduresNOTE: For application level failures, perform the soft reset procedure first. If the problem can not be fixed by

soft reset, then perform the hard reset.

The following table contains specific problems that may arise during the use of the device. Possible solutions

are listed for each problem.

Power/Boot-related problems

Problem Possible solution

Can not boot Make sure the battery is fully charged. For detailed instructions

on how to charge the device, refer to the Users Guide.

Make sure the battery switch in the rear panel is turned on.

Make sure the battery cable is firmly connected to the mainboard.

Check the battery voltage. The voltage range should be from 3.7

to 4.2V.

Make sure the LCD module is properly connected.

The mainboard is damaged. Replace the mainboard.

Device shuts down abnormally while

booting or performing soft reset and

hard reset

Make sure the battery is fully charged. For detailed instructions


Device shuts down during operation The device may have lapsed into sleep mode. Press the Power

button or Volume control switch to wake up from sleep mode.

Make sure the battery is charged for about 4 hours before initial

use.

Make sure the battery cable is firmly connected to the

mainboard.

Check the battery voltage. The voltage range should be from 3.7to 4.2V.

Make sure the Power button is properly installed to the lower

case.


Data loss The device may have lapsed into sleep mode. Press the Power

button or Volume control switch to wake up from sleep mode.

A hard reset may have been performed on the device. Resetting

the device erases all data previously saved on the device. Make

sure that you back up or transfer important files and data to an

expansion card before performing the hard reset. Refer to page

28for detailed instructions.


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LCD-related problems


LCD blinking vertically Make sure the LCD module is properly connected.

No picture or display Make sure the battery is charged for about 4 hours before initial

use.

Check the battery voltage. The voltage range should be from 3.7to 4.2V.


The LCD module failed. Replace the LCD.


Can not adjust the brightness of LCD Perform a hard reset on the device. Refer to page 28for detailed

instructions.


Touch panel-related problems


Inaccurate response to taps Recalibrate the screen.

1. On the System settings screen, tap Misc.

2. Tap Calibration.

3. Follow all onscreen instructions.

Perform a soft reset on the device. Refer to page 28for detailed

instructions.

Perform a hard reset on the device. Refer to page 28for

detailed instructions.

Can not calibrate the touch panel Recalibrate the screen.

1. On the System settings screen, tap Misc.

2. Tap Calibration.

3. Follow all onscreen instructions.


instructions.



Reboot the device.


The LCD module is damaged. Replace the LCD.



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Chapter 4 31

Audio-related problems


No sound from the speaker Make sure the earphone is not plugged into the device.

Check if the devices volume is set to low.

Make sure the speaker cable is firmly attached to the

mainboard.


No sound from the earphone Make sure the earphone cable is securely connected to the

earphone jack.

Make sure the speaker cable is firmly attached to mainboard.


Button-related problems


Special keys or buttons on the device

does not work




Memory card-related problems


Device can not identify the card Re-insert the memory card.


instructions.




Battery pack-related problems


Can not charge the battery pack Make sure the battery is fully charged. For detailed instructions



Make sure the battery cable is firmly connected to themainboard.

Check the battery voltage. The voltage range should be from 3.7

to 4.2V.



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LED-related problems


Device power indicator does not light Make sure the battery is fully charged. For detailed instructions



Make sure the battery cable is firmly connected to themainboard.

The battery pack life may be exceeded. Replace battery pack.


The LCD module failed. Replace the LCD.



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Chapter 5 33

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Acer v200 series

products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise

Authorization).

IMPORTANT:When ordering FRU parts, check the most up-to-date information available on your regional web

or channel. For whatever reasons a part number is changed, it will not be noted on the printed

Service Guide. For Acer authorized service providers, your Acer office may have a different part

number code from those given in the FRU list of this printed Service Guide. You MUST use the local

FRU list provided by your regional Acer office to order FRU parts for repair and service.

NOTE: To scrap or return the defective parts, follow the local government ordinance or regulations on how to

dispose it properly, or follow the rules set by your regional Acer office on how to return it.

FRU (Field Replaceable Unit) List

Chapter 5


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34 Chapter 4

Exploded Diagram


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Acer V200 FRU List

Picture Part Name Description Part Number

Adapter Car charger Charger car 5V1A CLA05D-050A 25.12003.011

Battery Battery pack 1.1A Sanyo

553450

BTY pack 553450 1.1A Sanyo WB 60.16B0T.001

Board GPS board GC300 GPS BD 06856-1(SIGE)-

DIP

55.11K02.011G

Cable GPS cable 2 connector

35MM

C.A. 6-pin 2CONN 35mm 50.11G56.001

USB cable 35cm C.A. USB 35cm without core 50.16B01.001

Case/Cover/Bracket

Assembly

Gooseneck Gooseneck 1561/60/70/25 42.11K02.001

Cradle ASSY car holder GS310 60.12I03.001

Upper case ASSY front case GC300A 60.11R01.001

Battery/speaker frame MID frame G200 42.16B04.001Lower case ASSY rear case GC300A 60.11R02.001

LCD inner frame LCD inner frame GS310 42.12I04.001

Communication

module

GPS antenna module Antenn module

031015171EM0100

56.29004.001

LCD LCD 3.5 TFT T35QT6680 LCD 3.5 TFT Wistron T35QT6680 56.07040.011

Mainboard Mainboard GC300A GC300A Mainboard (PD1) DIP 55.11R01.001G

Memory SD card 512MB PQI AE80-

5120R (MLC)

SD PQI AE80-5120R (MLC) 54.22023.011

Speaker Speaker Speaker W2604CE-Y55ZCA (GP)

G200

23.40225.001

Miscellaneous GPS Antenna Mylar G200 GPS Mylar 40.16B11.002

Power knob Knob power key GC300A 42.12I01.011

Volume knob Knbo volume key GC300A 42.12I02.011

Battery switch knob Knbo battery switch GC300A 42.12I03.011

Screw rubber Rub plug G200 47.16B01.001

Screw Screw SCRW TAP FLT +S M2xL3 B-Ni 86.EAR22.3R0

Screw SCRW M FLT +S M1.6xL3 86.5AR3P.3R0

Screw Screw TAP M1.6xL8 BK Ni steel 86.EAR2P.8R0

NS SD DUMMY CARD 42.N30V4.003

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Acer v200 series.pdf