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Achieving more together3rd SAP GLOBALIZATION SYMPOSIUM 2008SALZBURG/AUSTRIA, OCTOBER 20-21, 2008AN ANNUAL GLOBAL SAP USER GROUP EVENT – HOSTED IN 2008 BY DSAG

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Dear All,

discussing globalization activities in our environment normally ends up with two interesting questions: To what extent we can achieve standardized business processes and IT landscapes, and where are country specifi c deviations mandatory or allowed. As additional dimension operating processes and systems have to be set up fl exibly and effi ciently to enable growth and inherit changes of a large or mid-size companies in international competition. Main evident differentiators from market perspective are product- and services portfolio, nevertheless in a dynamic changing world a strong enabler for success is the management of processes, projects, networks and business relations within the global area – and: to what extent information technology today understands how to integrate these requirements into a ‘best practice’ Business Process and IT landscape.

3rd SAP GLOBALIZATION SYMPOSIUM 2008 The Motto: Join the Global SAP User Group and SAP Globalization Partnership to exchange and network your Global SAP Program

Running Global implementation smooth implies knowledge and description of existing processes including the datafl ow. Moreover without a clear strategically direction on degree of standardization, process alignment and systematic IT landscape adjustment, targets can not be met with the result of limited deliveries and related cost implication.

Refl ecting those challenges there are many factors to be considered from the fi rst idea to deployment to the support of a Global SAP environment, share them together with us on October 20th and 21st 2008 in Salzburg / Austria. Experienced members of the Globalization Steering Committee (GSC), a community composed by different national SAP User Groups and SAP Globalization Services, will together with business and IT representatives guide you through lessons learned and practice discussions.

The agenda of the event focus on strategic topics in large and mid-size enterprises. Operating topics out of the daily life of a global acting Project Manager, IT specialists or members of functional involved areas will be covered. In their tracks specialists discuss the role of IT technologies in a global world and share their experience on SAP Globalization Projects. The Deutsch-sprachige SAP-Anwendergruppe (DSAG - German-Speaking SAP User Group), hosting the event, is pleased to offer you the great possibility of exchanging information across the borders and establishing networks during this Symposium. Use this opportunity to gather exclusive information and valuable suggestions for your company.

We look forward to welcoming you in Salzburg.

Prof. Dr. Karl Liebstückel Dr. Mario Günter Otto Schell Dr. Michael BerchtoldChairman of the DSAG Board DSAG Managing Director Head of GSC and SAP, VP Globalization

DSAG Globalization Work Group Solution Management DSAG Board Member “Industry Solutions”

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October 20-21, 2008 in Salzburg / Austria

Day 1 Monday, October 20, 2008

07:00 PM - 09:00 PM PRE CHECK-IN, WARM UP, NETWORKING, SNACKS & FINGER FOOD

08:00 AM - 09:30 AM CHECK IN

09:30 AM - 10:00 AM WELCOME AND INTRODUCTION OF GSC Speaker: Otto Schell, Head of GSC, GM Powertrain Europe DSAG Board Member “Industry Solutions” Stefan Kneis, VP Head of Global Customer Communities, SAP Room: Salzburg I & II, Ground Floor

10:00 AM - 11:00 AM KEY NOTE Speaker: Elena Maria Ordonez del Campo GLOBALIZATION AT SAP SVP Globalization Services, SAP Room: Salzburg I & II, Ground Floor

11:00 AM - 11:30 AM BREAK

11:30 AM - 05:30 PM SPLIT INTO INDIVIDUAL TRACKS

TRACK A ENTERPRISE SOA Room: Pinzgau, First Floor

TRACK B TECHNICAL & ORGANIZATIONAL CHALLENGES IN A GLOBAL SAP PROGRAM Room: Salzburg I, Ground Floor

TRACK C MEET THE EXPERT Room: Attersee, Ground Floor TRACK D GLOBALIZATION AT SAP Room: Wolfgangsee, Ground Floor TRACK E BEST PRACTICES Room: Salzburg II, Ground Floor

07:30 PM - 01:00 AM EVENING EVENT

08:00 PM DINNER

Sunday, October 19, 2008

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08:00 AM - 09:00 AM CHECK IN

09:00 AM - 10:00 AM KEY NOTE Speaker: Mauro Pinto GLOBALIZATION ROADMAP CIO, GM Powertrain Europe Room: Salzburg I & II, Ground Floor

10:00 AM - 11:00 AM KEY NOTE Speaker: José Duarte A BEST-RUN GLOBAL BUSINESS President and CEO - Field Operations SAP EMEA Room: Salzburg I & II, Ground Floor

11:00 AM - 11:15 AM BREAK

11:15 AM - 12:15 PM KEY NOTE Speaker: Prof. Dr. Ulrich Blum COMMUNICATION TECHNOLOGIES President Halle Institute for AND GLOBALIZATION Economic Research Room: Salzburg I & II, Ground Floor

12:15 PM - 01:30 PM LUNCH

01:30 PM - 05:15 PM SPLIT INTO INDIVIDUAL TRACKS

TRACK F BEST PRACTICES Room: Salzburg I, Ground Floor

TRACK G SERVICE AND SUPPORT IN A GLOBAL SAP IMPLEMENTATION Room: Wolfgangsee, Ground Floor

TRACK H SAP IN PRACTICE H1 Room: Pinzgau, First Floor H2 Room: Attersee, Ground Floor TRACK I CROSS OPERATIONAL TOPICS Room: Salzburg II, Ground Floor

05:15 PM END OF THE EVENT

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LUNCH

11.30 AM - 12.15 PM | A1

BUSINESS NETWORK TRANSFORMATION - ESOA AS ENABLER FOR CROSS-ENTERPRISE NETWORKSAchim Ittner, SAP> Challenges in the industry > Evolution from build to last build to adopt > Customer examples

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1.30 PM - 2.15 PM | A2

TRANSITION OF FINANCE – THE BUSINESS VIEW ON ENTERPRISE SOAHolger Reichardt, SAP> How companies act when their boundaries are shifting > How companies manage a collaborative network

2.30 PM - 3.15 PM | A3

VOLVO’S OVERALL SAP CONSOLIDATION AND HARMONISATION PROJECTS TOWARDS ESOAKerstin Rössborn, Enterprise Architecture/Project Manager, Volvo Information Technology AB

3.45 PM - 4.30 PM | A4

BUSINESS PROCESS INDEPENDENT USE OF SOA FOR DESIGNING A KPI-COCKPITDr. Marco Lenck, Vice-President IT, Rhein Chemie Rheinau GmbH> Power of SOA for designing a management cockpit in heterogeneous IT environments

4.45 PM - 5.30 PM | A5

NEXT GENERATION BUSINESS PROCESS MANAGEMENT - CHANCES FOR GLOBAL ENTERPRISESThomas Volmering, SAP> BPM Roadmap and requirements in global enterprises

LUNCH

11.30 AM - 12.15 PM | B1

MASTER DATA INTEGRATION@BAYERDr. Thorsten Pötter, VP - Head of Business Intelligence & Data Management, Bayer Business Services GmbH> Master Data Solution > Learn about pitfalls > Future challenges

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1.30 PM - 2.15 PM | B2

OVERVIEW OF THE ILM SOLUTION FROM SAP Georg Fischer, SAP> Archiving> Retention Management> Retention Warehousing

2.30 PM - 3.15 PM | B3

MANAGING THE CHALLENGES OF CROSS BORDER TRADING WITH SAP GRC GLOBAL TRADE SERVICES Andreas Offermann, SAP> Challenges coming with global trade processes> How is your inbound/outbound supply chain effected> Solution can be embedded in a given heterogeneous IT landscape

3.45 PM - 4.30 PM | B4

SAP CONSOLIDATION SUCCESS FACTORSEberhard Hoffmann, Manager SAP Consulting, Atos Origin GmbH

Robert Kahl, Principal Consultant, Atos Origin GmbH> Template quality> Training and user participation> Rollout approach determines time and budget> Change Management is not a buzz-word

4.45 PM - 5.30 PM | B5

GLOBAL GOVERNANCE - EXPERT TABLEMichael Roemer, SAP> Top challenges in global governance of SAP projects> Lessons learned & best practices> Enhanced network and broader knowledge base

ENTERPRISE SOA TECHNICAL & ORGANIZATIONAL CHALLENGES IN A GLOBAL SAP PROGRAM

LUNCH

11.30 AM - 12.15 PM | C1

COUNTRY VERSION RUSSIAJurij Djazkov, SAP> What is specific in Russion legal system > What is part of standard delivery> What you should take into account in your Russian implementation project

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1.30 PM - 2.15 PM | C2

APPLICATION ARCHITECTURE FOR GLOBAL OR MULTINATIONAL SYSTEMSDetlef Werner, SAP> Learn how to decide on best application architecture> Determine and realize selected appl. architecture from technical point of view and integrate in overall landscape

2.30 PM - 3.15 PM | C3

SAP ERP – THE BRAZILIAN COUNTRY VERSIONAndreas Bloess, SAP> Country version Brazil integrated into SAP ERP > Key aspects: Nota Fiscal - legal reporting - taxes> Understand the implications of SPED

3.45 PM - 4.30 PM | C4

VERSION CONTROL IN GLOBAL ENVIRONMENTSMichael Roemer, SAP> Process, roles & responsibilities> Understanding of compliance impacts> Architecture implications

4.45 PM - 5.30 PM | C5

GLOBALLY DEPLOYED SYSTEMS: CONSIDERING PERFORMANCE OF SINGLE INSTANCE CONCEPTSSusanne Janssen, SAP

MEET THE EXPERTTRACK B TRACK C

Room: Salzburg I, Ground FloorRoom: Pinzgau, First Floor Room: Attersee, Ground Floor

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11.30 AM - 12.15 PM | D1

KEY DRIVERS TO TAKE THE ‘GLOBAL INSTANCE DECISION’ (SINGLE VERSUS MULTIPLE INSTANCE)Michael Boss, SAP> Overview on different rollout approaches > Different kind of business pattern and mapping to the solution landscape

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1.30 PM - 2.15 PM | D2

NEW HCM LEGAL CHANGE DELIVERY PROCESS@SAPArmin Knobloch, SAP> A new legal change delivery process, in add. to HR support packages

2.30 PM - 3.15 PM | D3

SAP GLOBALIZATION KNOWLEDGE BASEClarissa Dold, SAP> Where to quickly find information> How to use Globalization Knowledge Base> Whom to contact for further information

3.45 PM - 4.30 PM | D4

SAP COUNTRY VERSIONS - AN OVERVIEWMichael Berchtold, SAP

4.45 PM - 5.30 PM | D5

USING SAP TRANSLATION TOOLS TO TRANSLATE YOUR ABAP DEVELOPMENTS Simon Ludwig, SAP

SAP LANGUAGE SERVICES – PARTNER PROGRAMGerdien Meijering, SAP

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11.30 AM - 12.15 PM | E1

3 YEARS AFTER COGNIS EUROPEAN SAP ROLLOUT – A RETROSPECTIVERalf Stalinski, CIO, Cognis GmbH

Christof Knapp, Principal, Capgemini Deutschland GmbH> Drivers and expectations> Benefits and achievements after 3 years operation

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1.30 PM - 2.15 PM | E2

SAP GLOBAL IMPLEMENTATION OF THE LEADING JAPANESE MANUFACTURING INDUSTRIESHarry (Hideo) Fukasawa, General Manager, Ryoka Systems Inc.

2.30 PM - 3.15 PM | E3

MULTICULTURAL AND GLOBAL PROCESS STANDARDIZATION PROGRAMS FROM AN ASIAN PERSPECTIVEBernardo Lindemann, Managing Director/Principal, ABeam Consulting (Europe) B.V.

3.45 PM - 4.30 PM | E4

INFORMATION LIFECYCLE MANAGEMENT - OPTIMIZATION OF A GLOBAL ENTERPRISE DATA WAREHOUSE ARCHITECTUREDr. Michael Hahne, Vice President, SAND Technology

4.45 PM - 5.30 PM | E5

REDUCING PROJECTS COSTS AND RISKS BY USING AN AUTOMATED TESTING STRATEGY: THE FERRERO’S UPGRADE CASE STUDYGiovanni Croci, Global Solution Center Manager, Corporate Ferrero IT

Pietro Migliavacca, Partner, TechEdge

BEST PRACTICESTRACK D TRACK E

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Room: Wolfgangsee, Ground Floor Room: Salzburg II, Ground Floor

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Day 2 Tuesday, October 21, 2008

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TRACK F

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1.30 PM - 2.15 PM | F1

THE CHALLENGES OF ZERO DOWNTIME IN A GLOBAL SAP LANDSCAPERichard F. Hacker, Vice President Global ERP Systems, Tyco Electronics Corporation

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2.30 PM - 3.15 PM | F2

TRAINING AND TRANSITION IN A GOBALSAP PROJECTRaymond Kernizan, IT Director, SOLVAY Pharmaceuticals

Christian Geibel, Operationsmanager, Assima DACG> Reduce training development and support material > Blended Learning Solution> Online-Help System

3.30 PM - 4.15 PM | F3

GLOBAL SAP TEMPLATES – ROLL OUTAND SUPPORTJürgen Bonsack, Head of IT, Wincor-Nixdorf

4.30 PM - 5.15 PM | F4

GROUPE DANONE - OUR WAY FROM GLOBAL SAP ROLL OUT TEMPLATES TO UNIFIED IT SERVICE MANAGEMENTDr. Michael Kollig, CIO, Groupe Danone Northern Eastern and Central Europe

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1.30 PM - 2.15 PM | G1

RUN SAPBirgit Rathje, SAP > Methodology for E2E solution operations > How to improve your solution operations

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2.30 PM - 3.15 PM | G2

SAP SOLUTION MANAGER - ENTERPRISE EDITION: THE FOUNDATION FOR SAPENTERPRISE SUPPORT & SERVICES Matthias Melich, SAP

3.30 PM - 4.15 PM | G3

CONTINUOUS IMPROVEMENT:OPTIMIZATION OF SAP SOLUTION OPERATIONSColleen Speer, SAP> Understand value drivers and key capabilities > Gain key insights on the impact of maturity in SAP solution operations for customers‘ CCs and COEs

4.30 PM - 5.15 PM | G4

INTEGRATED AND CONSISTENT QUALITY PROCESS OF CHANGES ACROSS ALLORGANIZATIONSHartwig Brand, SAP> Central transport mechanism and change control system > Central quality manager validating test execution and completeness

BEST PRACTICES SERVICE AND SUPPORT IN A GLOBAL SAP IMPLEMENTATION

TRACK G

Room: Salzburg I, Ground Floor Room: Wolfgangsee, Ground Floor

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1.30 PM - 2.15 PM | H2.1

THE SAP ERP 6.0 UPGRADE STRATEGY, THE SAP ERP RELEASE STRATEGY AND ENHANCEMENT PACKAGE ROADMAPJoerg Rudat, SAP

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2.30 PM - 3.15 PM | H2.2

UNICODE CONVERSIONSNils Buerckel, SAP> Overview and main challenges > Lastet information on conversion tools> Rules how to determine the conversion sequence> Combined upgrade and Unicode conversion procedures> Mixed landscape

3.30 PM - 4.15 PM | H2.3

THE GLOBALIZATION SCOPE – WHAT IS IN AND WHAT IS OUTThomas Klaus, SAP

4.30 PM - 5.15 PM | H2.4

ENHANCEMENT PACKAGES – DELIVERED?Ralf Kau, SAP> Selective installation, selective activation > Use of Maintenance Optimizer

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1.30 PM - 2.15 PM | I.1

MANAGE CHANGE WITH SAP END-TO-END INTEGRATION TESTINGMarcus Wefers, SAP> incl. test tool strategy from SAP and 3rd party test suite offerings

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2.30 PM - 3.15 PM | I.2

MONITORING AND TROUBLESHOOTING IN HETEROGENOUS DISTRIBUTED SAP ENVIRONMENTSMarc Thier, SAP> SAP Diagnostics> E2E Root Cause Analysis> Service Level Reporting with SAP Solution Manager

3.30 PM - 4.15 PM | I.3

DATA PROTECTIONAntonio Ralf W. Reschke, Lawyer/Data Protection Officer, Rechtsanwaltskanzlei Reschke> Binding Corporate Rules > Code of Contact > Transfer of Personal Data

4.30 PM - 5.15 PM | I.4

FAST AND FLEXIBLE COMPOSITE APPLICATIONS MODELED USING THE SAP NETWEAVER COMPOSITION ENVIRONMENTDaniel Stollenwerk, SAP> Overview> Benefits for global enterprises> Demo & Use-Cases, Roadmap & Outlook

CROSS OPERATIONAL TOPICSTRACK I

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1.30 PM - 2.15 PM | H1.1

SAP RAMP-UP: SUPPORTING GLOBALIZATION NEEDS FOR INNOVATIVE BUSINESS SOLUTIONSHarald Eckert, SAP

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2.30 PM - 3.15 PM | H1.2

TIME ZONES IN SAP BUSINESS SUITEAlexander Davidenkoff, SAPHow can:> Different time zones be managed > Global business processes be implemented across time zones> Global implementation be supported across the globe with 24x7

3.30 PM - 4.15 PM | H1.3

TRANSLATION AT SAP – HOW LANGUAGE REACHES THE CUSTOMERMarkus Meisl, SAP

4.30 PM - 5.15 PM | H1.4

PRODUCT AVAILABILITY MATRIX - HOW TO INCLUDE INTO A GLOBAL ROLLOUT AND RELEASE STRATEGY Frank Imhof, SAPFind out:> which product versions are available soon > when product versions will be extended/CSM> what has to be installed for implementing a business scenario

SAP IN PRACTICEH1

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06:30 PM - 07:30 PM SHUTTLE SERVICE TO SALZBURGER RESIDENCE

07:30 PM - 01:00 AM EVENING EVENT

10:00 PM - 01:00 AM SHUTTLE SERVICE TO HOTELS

Start networking and enjoy finger food in a jovial atmosphere. Take your chance and get into the right mood for the global event! The pre check-in is open from 07:00 – 09:00 pm.

WELCOME I AGENDA I TRACKS DAY 1 I TRACKS DAY 2 I INFORMATION

Asking Questions

Pre Check-in on Sunday, Oct. 19

Evening event in ancient ruins,“Salzburger Residenz”, on Monday, Oct. 20The evening event will be held in the festival rooms of the Salzburger residence. For centuries, these ancient walls have been known as a place for representatives of the aristocracy.

Look forward to an evening full of surprises, cocktails and live music. A regular shuttle service is offered to and from the conference hotels in which we have reserved a room contingent.

Evening Events

Participants will have the possibility to meet experts from SAP and/or SAP cus-tomers on different subjects. Speakers will be available at the ‘Meet the Experts’ corner where you have the possibility to discuss your specific globalization issues face to face with these experts.

Meet the ExpertsIn addition, to the ‘Meet the Experts’ corner, we will set up a Help Bar as a central contact point to provide hints or to direct you to the right experts.

The Help Bar will be near the check in.

Help BarWith the Expectation Board we would like participants to let us know their expectations frankly and if necessary we will pass them on to our speakers before they give their lecture. At the same time these expectations should be compared with the feedback so that they can have an impact on future sessions or activities for GSC can be developed.

Expectation Board

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Registration /Entrance fee

Networking and influencing subjects dealing with Global SAPPrograms is the mission of the Globalization Steering Committee. This community was established by DSAG, ASUG and SAP Globalization Services in 2005, and in the meantime it has extended to included additional SAP User Groups working on Globalization topics. Sharing information and processes on all relevant items regarding Program Management, Application Architecture and Support collected in a project charter is carried out by means of regular conference calls, WEB meetings or events such as the 3rd SAP Globalization Symposium at Salzburg from Oct. 20-21, 2008.

About the Global Steering Committee Group

The Deutschsprachige SAP-Anwendergruppe (DSAG) e.V. (German speaking SAP users’ group), Walldorf, sees itself as an independent lobby of all SAP users in Germany, Austria and Switzerland. The aim of the DSAG is to establish SAP solutions that are tailored to the users’ needs. The DSAG was founded in 1997 as a registered society; it currently has over 2,100 member companies and has established itself as the largest user group world wide in the SAP field.www.dsag.de

About the DSAG

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Salzburg is also an international city. With its global network of town twinnings ranging from Verona to Atlanta and Shanghai, Salzburg doesn’t miss any trend. In addition to Europe’s largest castle complex with 14.000 m², this city also offers culinary highlights. From sweet regional delicacies, such as “Salzburger Nokerl” or “Mozartkugeln” to more solid specialities such as “Bosna” and “Kasnockn”: Everything can be tasted during a walk through Salzburg’s old town, which belongs to the world cultural heritage.

About Salzburg/Austria

Conference LocationRenaissance Salzburg HotelFanny-von-Lehnert-Straße 7A-5020 SalzburgTel.: +43/662/46880Fax: +43/662/4688218www.renaissancesalzburg.com

Full Congress Pass for SAP User Group members 750 € (plus 20 % Austrian VAT)Full Congress Pass for Non-SAP User Group members 900 € (plus 20 % Austrian VAT)

The fee includes meals, drinks, congress materials and access to all congress activities including the evening event. Travel and hotel cost and any other expenses are not included.Please notice, that the conference language and course materials are in English.

DSAG Dienstleistungs GmbHAltrottstraße 34 a69190 WalldorfDeutschland

Fon: +49 (0) 62 27 – 358 09 58Fax: +49 (0) 62 27 – 358 09 59E-Mail: info@dsag.deInternet: www.dsag.de

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