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www.iod.com/buyandsell Acquisition Integration Mark Thompson CFA 07710 229 174 [email protected]

Acquisition Integration - Mark Thompson

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Page 1: Acquisition Integration - Mark Thompson

www.iod.com/buyandsell

AcquisitionIntegrationMarkThompsonCFA

07710229174

[email protected]

Page 2: Acquisition Integration - Mark Thompson

www.iod.com/buyandsell

Howeasyisittoacquireabusiness?Everybusinessleaderthinkstheyknowhowtobuyabusiness....

Only23%ofacquisitions earntheircostofcapital;

Targetcompanyexecutives:

▻ 47%leaveinthefirstyear,and

▻ 75%inthreeyears;

Forecastsynergiesmissed70%ofthetime;

One-thirdofacquisitions increaseshareholdervalue,one-thirddestroyvalue,

one-thirddon’tmeetexpectations; and,

Inthe4- 8monthsfollowingadeal,productivitycanfallbyupto50%.

....doyouforgettheacquisition,ortargetthehitrateandmethods

ofsuccessfulserialacquirers....

Source:PWC,Wharton,WatsonWyatt,TiptreeHouse.

Page 3: Acquisition Integration - Mark Thompson

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Who’sgoodatacquisition...Who’ssuccessfulthatyoucouldemulate:

Google?

Privateequity?

Newalta /Stericycle/....

Allsuccessfulbusinesses areacquisitivebut....

“Therearetoofewattractivetargetsandwekeepseeingthesamenames

andspendingtimereactingtodealsthatdon’tmakesense”

“Wecan’tgetthenumberstowork– thetargetsaretooexpensive”

“It’stooinconsistentanddealsendupdestroyingvalue”

Commonsuccesstraits– awillingnesstoinvest(aheadofanydeal)in:

thebasics(DD,therightadvisors&network,detailed integrationplans);

leadershiptime+money; and,

organisational focus.

Page 4: Acquisition Integration - Mark Thompson

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Good1. Acceleratemarketaccessforbuyer/seller’sproducts.

2. Secureskills/technologyfaster.

3. Pickwinnersearlyandhelpthemdevelop.

4. Roll-up/economiesofscale.

Bad(orjustdifficult)1. Consolidatetoremoveexcesscapacityorimprovecompetitivebehaviour.

2. Improvethetarget’sperformance.

3. Transformational.

4. Cheap/belowmarketvalue.

Ugly1. Increaserevenue/size/PEmultiple lift.

2. Trendy(.com).

Thegood,badandugly(akastrategicrationale)

Source:McKinsey/TiptreeHouse

Page 5: Acquisition Integration - Mark Thompson

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Successfullyintegrateabusiness

Realitycheck:

Therearenoquickwins→preparation+planning;

Definequalitativeandquantitativecriteria→ identifyrangeof

prospects/targets(it’stimeconsuming);

Ensureownhouseisinorder→ bewarereverseDD+thedayjob;

SellthesellerfromDay-1→ it’sarelationship,notacustodybattle;

Understandthemethodology→ systems+process+channels;

Lineuptheperseverance,patience+empathy;and

Thenewbusinessplanisajointenterprise(sortof).

Moreimportantthanthewilltowinisthewilltoprepare. CharlieMunger

Page 6: Acquisition Integration - Mark Thompson

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1. Failingtomakeaconvincingcasefortheacquisition;

2. Notdoingthemaths:does1+1=3?

3. Gettingemotionalorlosingperspective;

4. Ignoringredflags;

5. Thinkinginsidethebox;

6. Notputtingyourselfintheseller’sshoes;

7. Incentivising thewrongbehaviour.

Acquisitionpitfalls– behonest!

Sometimesyourbestinvestmentsaretheonesyoudon’tmake.DonaldTrump

Page 7: Acquisition Integration - Mark Thompson

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Therightcultureandincentives...

Page 8: Acquisition Integration - Mark Thompson

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1. Overlyfocusedonlegal/financialduediligence;

2. Unrealisticexpectations;

3. Failuretointegrateswiftly;

4. Lackofsharedvision,orconflictingcorporateculture;

5. Insufficientresourcesforintegration;

6. Assumingonesidehasmoretalentthantheother;and,

7. BeginningintegrationatCompletion.

Sevendeadlysinsofintegration

Priceiswhatyoupay,valueiswhatyouget.WarrenBuffet

Page 9: Acquisition Integration - Mark Thompson

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Integrationsensecheck

Doyou(really)havetheresources:

Managementelasticity:

Whoownstheprocess?

Whereisthesparecapacity?

Whatisthestrengthindepth?

Managementcapability:

Technicaltransactionskills– process,legal,financial;

Operationalskills– transformationalvsBAU;

Managingexpectations – buyer/seller/customers/financiers/advisers;

Culturalcombination– cuibono.

Expecttheunexpected– operationalreserves +principlesbased.

Page 10: Acquisition Integration - Mark Thompson

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Identifytherighttarget;

Commitresourcestotheintegrationprocessearly;

Actswiftly,notprecipitously,butcreatevelocity;

Recognisethecomplexityofintegration– developacampaign

approach;

Involvemanagersfrombothorganisations andtaketimeto

reallyunderstandthetargetorganisation;

Informcustomersassoonaspossiblepostcompletion.

Avoidingsomedeadlysins

You’vegottobeverycarefulifyoudon’tknowwhereyouaregoing,becauseyoumightnotgetthere.YogiBerra

Page 11: Acquisition Integration - Mark Thompson

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Resourceinvestm

ent

Pre- close Completion Integration

Slowstart

Emergentundiscoveredrisks

/issuesgeneratingre-work

Applyingintegrationresource(1)

Page 12: Acquisition Integration - Mark Thompson

www.iod.com/buyandsell

Resourceinvestm

ent

Pre- close Completion Integration

Slowstart

Emergentundiscoveredrisks

/issuescreatingre-work

Earlyinvestment&

contractadaption

Coastinghome

Applyingintegrationresource(2)

Page 13: Acquisition Integration - Mark Thompson

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AvoidingthesevendeadlysinsCreateameaningful communicationplan– nocontentfree

communication/bullsh*tbingo.

Proactivelybuildthenewteamculture.

?

Page 14: Acquisition Integration - Mark Thompson

www.iod.com/buyandsell

It’seasytosendthewrongmessage

Page 15: Acquisition Integration - Mark Thompson

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SirAlexFergusonandManUtd

26.5yearswithManchesterUnited,38trophies

Theclubhadareputationforplayersdrinkingandliving

the“playboy”lifestylewhenAlexFergusonarrived

SirAlexpaidattentiontoallissuesintheclub

Re-establisheddiscipline

Removedindividualswhodidnotdisplaythenorms

DavidMoyse– lasted10months,finished7th inPremier

Leagueandnow,LouisvanGaal?

Page 16: Acquisition Integration - Mark Thompson

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Knowledge:

10%ofanorganisation’sknowledgeisexplicit;

90%ofanorganisation’sknowledgeisimplicit;

Organisationsrarelycodifytheirtacitknowledge.

Whoaretheinfluencers– thequestionstoask:

Whoconductsyoursalaryappraisal?

Whodoyougotowhenthingsgowrong?

KnowledgeandOB

Astudyof190topexecutivesreportedthat:

“culturalincompatibility isconsistentlyratedasthegreatestbarriertosuccessfulintegrationbutthatresearchonculturalfactorsistheleastlikelytobedoneasanaspectofduediligence”Source:WatsonWyatt

Page 17: Acquisition Integration - Mark Thompson

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WhocareswhereWallyis?

x �

Page 18: Acquisition Integration - Mark Thompson

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Where’sWally?

x �

Youcanobservealotbyjustwatching.YogiBerra

Page 19: Acquisition Integration - Mark Thompson

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PerformingNormingStormingForming

Commitm

enttotheteamTeam

outpu

t-pe

rformance

Teamperformancepost-acquisition

Source:BruceTuckman

Time+£££

Page 20: Acquisition Integration - Mark Thompson

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BenAinslieandtheAmerica’sCup

Sep-13OracleTeamUSA8-1downintheseriesagainstNZ

Bolddecisiontosacktheexistingtactician

BenAinslieappointedtotakeover– impactafter tworaces

Theteamwonthenext8racestowintheAmerica’sCup

Oracleteam– 203people

SirRobinKnox-Johnston:

"TheAmericanswerebeatenuntilBenjoinedtheboat.”

”...there'snoquestionitwasBen'sarrivalwhichchangedthechemistrycompletely."

Page 21: Acquisition Integration - Mark Thompson

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Assembleagoodteam– relevantskillscan(andshould)

beboughtinearly.

Developaclearinvestmentthesis.

Bepatient, thenbebold.

Befrugal,butnotcheap.

Beginintegrationplanningfromtheoutset.

Shareholdervalueismoreimportantthanentryprice.

Conclusion

It’sbettertobuyagreatcompanyatafairprice,thanafaircompanyatagreatprice.WarrenBuffet