PRESS PACK

Air Charter Service (ACS) is a world-leader in arranging aircraft charters,

providing helicopters, private jets, commercial airliners and cargo aircraft to an

array of clients. ACS is purely a charter broker who procures aircraft charters

and leases on behalf of our clients - we do not own any aircraft.

We are frequently asked to comment on the aviation industry, given that we

offer a relatively neutral view as we are not an airline with our own products/

aircraft to promote.

Our business is affected by any changes in the market, giving us insight into

trends and news before becoming public knowledge.

This pack aims to give you an insight into what Air Charter Service do, and how

our employee’s knowledge and experience may be of use to you should you

require information or comment on any topic within the aviation industry.

INTRODUCTION

HOw ACS IS INvOlvED

ACS works with virtually every airline

and aircraft operator.

Our employees have to be experts on

all current regulations in order to advise

our clients correctly.

ACS provides alternative travel for both

individuals and airlines during industrial

strikes. Examples include the recent BA

and Qantas strikes.

ACS charters aircraft to transport

people and aid in response to natural

disasters, such as the 2011 Japan

Earthquake and often has personnel on

the ground who could provide a first-

hand account of events.

ACS charters aircraft to assist

governments and businesses in

evacuating personnel from danger

zones, such as Libya, Tunisia and Egypt

in 2011.

ACS, like the rest of the industry, is

affected by extreme weather, but also

provides solutions to individuals, airlines

and the cargo industry to help reduce

the effects. Examples include heavy

snowfall, fog and ash clouds.

ACS charters more than 2,500 private

jets every year and therefore has an

in-depth knowledge of who is using

private jets and for what purpose.

ACS charters private jets and

commercial airliners for individuals,

teams, travel agents and private jets for

individuals to large scale events such as

the Champions’ League, Euro 2012 &

the Olympics.

HOw ACS CAN COmmENT

ACS can provide insight, information

or comment on virtually anything with

relation to the aviation industry.

ACS can provide information and

comment on the technical aspects of

aviation.

ACS can comment on how the industry

and individuals are affected by, and

coping with, the strikes.

ACS can provide insight and comment

on the humanitarian response to

disasters.

ACS can provide insight into how

evacuations are proceeding and the

situation on the ground.

ACS can provide insight into how the

industry is affected and how individuals,

airlines and the cargo industry can cope

with it.

ACS can provide an insight into the

world of private jet travel for both

business and pleasure uses.

ACS can comment on the logistical

and transport issues for such events,

including slot times and schedules.

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All AvIATION RElATED TOPICS INClUDINg,

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AIR CHARTER SERvICE? ACS deals with every aspect of the

aviation industry - relying on keeping up

to date with changes, trends and events, in

order to operate successfully as a business

ACS can comment without bias – we are

unlike an airline or airport in that our business

does not rely on fixed routes, specific

airports and so on and we have no public

shareholders

ACS has a broad overview of the industry

- as opposed to an airline who can generally

only comment on demand for its particular

product/aircraft

ACS’s directors have more than 200 years

combined experience.

ACS’s global network of offices allows us

to comment on local and world events

Air Charter Service was founded in a Kingston basement in 1990

by Chris Leach, with just a phone, a fax machine and a handful

of industry contacts. Two decades later, ACS has annual revenue

of more than £275million, offices on 5 continents, 250 staff

worldwide and now arranges more than 6,000 charters a year.

Over those 20 plus years, the company and its staff have been

involved in numerous world-shaping events; from evacuating

people away from the recent political upheavals in Libya, Tunisia

and Egypt to providing air cargo transport to help those affected

by humanitarian disasters in Somalia, Japan and haiti, as well as

numerous other worldwide occurrences.

The company’s 16 global offices allow ACS to provide journalists

with information on regional events using local sources, as well

as unbiased and comprehensive commentary on global events.

COmPANY HISTORY

AND INfORmATION

ACS QUICK fACTS• Charters helicopters, private jets, commercial airliners and cargo aircraft

• A global leader in the charter aviation industry with annual revenue of £275million

• 16 offices spread across north America, South America, Europe, Africa, CiS, the middle East and Asia

• Arranges more than 6,000 charters annually, comprising of tens of thousands of flight sectors

• more than 100 staff in London head Office, with more than 250 worldwide

• recognised by The Sunday Times in their Best Companies™ to work for in 2009 and 2011

• recognised by The Sunday Times Top Track 250 in 2011

• recognised in investec’s ‘hot 100’ in 2012

• head office based in Surbiton, Surrey - 20 minutes from London Waterloo and 30 minutes from heathrow Airport

INDUSTRIES AND AREAS

wITHIN wHICH ACS wORKS:

• Freight/cargo/logistics industry – any company or person who needs to transport goods or equipment via air,

from massive industrial machinery to small automotive parts

• High net worth individuals – royalty, vips, wealthy individuals, executives, celebrities and sports stars

• Multi-national corporations – private jet travel for CEOs, group charter for corporate events and evacuations of

personnel from dangerous areas. Examples of evacuations in 2011 include Libya, Egypt, Tunisia and Japan

• Airlines and aircraft operators – from large commercial and cargo airlines to private jet and helicopter operators

• Entertainment industry – including music, film and sports personalities, as well as production companies and

tour managers

• Humanitarian aid organisations – charities and other organisations requiring the transport of aid and workers

into and out of disaster-hit areas

• Governments/militaries – many of the world’s governments and militaries, including heads of state, high-

ranking ministers, senior military personnel, soldiers and equipment, as well as evacuations

• Oil & gas industry – executive travel, personnel movements and cargo transport for all areas of the oil and gas

industry

• Sports industry – teams, supporters, sponsors, vips and equipment for a wide range of sports including the

Olympics, football (eg. Euro 2012, The Champions’ League and the majority of English premier League teams),

motor racing, rugby, golf and tennis

• Travel industry – travel agents use ACS to book private aircraft charters for their wealthier clients and to arrange

larger airliners to transport large groups of people to holiday destinations

• Automotive industry – any automotive oriented company seeking air transport for parts and whole cars as well

as workforces and executives

mEmbERSHIPS

AND AffIlIATIONS Air Charter Association of North America ACANA

Baltic Air Charter Association BACA

Carbon Neutral Company

European Business Aviation Association EBAA

Middle East Business Aviation Association MEBAA

National Air Transport Association NATA

National Business Aviation Association NBAA

Pilot & Aircraft Safety Survey Program PASS

The International Air Cargo Association TIACA

World Cargo Alliance WCA

Wyvern

We are members of, or affiliated with, the following industry bodies:

With one of the most impressive

Cvs in the industry, Tony’s previous

positions have included Executive

vice president of Evergreen

international Airlines in the uS as

well as managing director of volga

dnepr Airlines who operate the

massive Antonov 124s based out

of Stansted airport. previously used

as an expert commentator on the

charter industry for Bloomberg Tv

as well as the financial Times, his

expertise is widely recognised.

for comments on:

Company and market overview

One would be hard pressed to find anyone

more enthusiastic about aviation than Justin.

famed for his encyclopaedic knowledge of

aircraft and a keen pilot in his spare time,

Justin has been one of the most trusted and

successful air charter experts in Europe over

the past 20 years. A true professional, Justin

is driven by the desire for perfection in all

aspects of the business. Justin is a business

graduate who has been working for ACS his

entire career and is a key member of the

ACS board.

for comments on:

Company and market overview

Justin is a highly experienced cargo

charter expert who counts some of the

biggest names in the freight industry

amongst his clients. he started out in

the charter world in the former ACS

operations base in Ostend where

he became an expert in the ground

operations essential to running a

successful cargo charter. he then moved

to the sales side of the business where

this experience was used to great effect

and his practical knowledge has proved

extremely valuable to the ACS board.

his experience includes just-in-time (JiT)

cargo management, providing solutions

for outsized freight, humanitarian and

relief operations, as well as coordinating

large scale cargo operations.

for comments on:

Worldwide air cargo market and

industry statistics

TONY bAUCKHAm

mANAgINg DIRECTOR

JUSTIN lANCASTER

gROUP CARgO DIRECTOR

JUSTIN bOwmAN

gROUP COmmERCIAl DIRECTOR

matthew has 13 years’ experience in aviation starting as ground crew at

Bristol Airport in 1999 and working his way up through dispatch at heathrow

earning his fAA dispatch Licence before moving to Australia and working for

national Jet Systems dealing with vip clients such as the Australian prime

minister. he moved back to the uK in 2005 and started at ACS working

his way up to the directorial position that he is now in. matthew has, in

the past, given industry commentary on Channel 4, iTn and Bloomberg as

well as having previously written articles for aircraft industry magazines.

his knowledge on the aircraft themselves and on the industry is widely

respected.

for comments on:

Commercial airline market

Jon has been involved in the world

of commercial aviation for over 20

years, working in operations, sales and

management before joining ACS as

Commercial Jet director. he is now

the company’s Business development

director and provides invaluable aviation

expertise and experience on every

aspect of the industry.

for comments on:

Commercial airline market

Joel’s diverse array of experience makes him one of the

industry’s leading experts. from working on numerous

relief missions and evacuations to chartering for the

world’s political elite, he has covered nearly every aspect

of the private aviation industry. many of the world’s most

influential leaders, governments, businesses and celebrities

have called upon Joel to provide them with charter

solutions.

for comments on:

Private jet industry

JOEl fENN

ExECUTIvE JETS DIRECTOR

JON THOmPSON

bUSINESS DEvElOPmENT DIRECTOR

mATTHEw PURTON

COmmERCIAl JETS DIRECTOR

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GLENN PHILLIPS

PRESS OFFICER

EmaIL:

glENN.PHIllIPS@AIRCHARTER.CO.UK

TELEPHONE:

+44 (0)20 8339 8593

+44 (0)7799 692 629

FOLLOw uS ON TwITTER:

@ACS_AIRCHARTER

wEbSITE:

www.AIRCHARTERSERvICE.COm

www.AIRCHARTERSERvICE.COm