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2017 Activity Plan and Budget
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1 IntroductionThisdocumentexplainsAPNIC’s2017ActivityPlanandBudget,fortheinformationofAPNICMembersandthewidercommunity.
APNIC’sactivitiesarecategorizedintofourmainareas.Thefirstthreearealignedwiththeorganization’smission,andthefourthcoversadministrativeactivityandresourcesrequiredtooperatetheSecretariat:
• ServingMembers• RegionalDevelopment&Outreach• GlobalCooperation• Corporate
Feedbackontheplaniswelcome.Ifyouwouldliketocomment,[email protected]’ssecuredECsubmissionform.
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1.1 APNICPlanningandReportingOverviewTheAPNICECandSecretariatreceiveinputfromthecommunitythroughthebiennialsurveyandothercontinualfeedbackmechanisms.TheseinputsguideAPNIC’sstrategyandannualplanning,andtheSecretariatreportsprogressonitsactivitiesbacktothecommunityduringtheyear.Thisprocessisillustratedbelow,withthearrowsindicatingtheflowofinformation.
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1.2 StrategicDirection
Thecurrentfour-year(2016-2019)strategicdirectionwassetbytheAPNICECon1December2015.Thosedirectionsare:
1. DeliveradvancednumberregistryandMemberinformationservices2. StrengthenCoreTechnicalFocus(suchasIPv6,RPKIandDNSSEC)andengagecommunityto
advanceadoptionanddeployment3. SustainablysupportAPInternetinfrastructuregrowthandsecurity,andhuman
capacitydevelopment4. Engageourcommunitytostrengthenopen,multistakeholder,bottom-upandtransparent
policydevelopmentprocessesandInternetgovernancemodel5. MaintainastrongorganizationtocarryoutAPNIC’smission
2017isthesecondyearofthisfour-yearstrategy,andtheyearwheretheadditionalinputfromtheAPNICSurvey2016helpsdirecttheactivityplantowardsachievingthestrategicdirection.
1.3 StructureofthisDocument
APNICcategorizesitsactivitiesunderfourmainareas.Thisdocumentisstructuredaccordingtotheseareas,andtheactivitiesunderneaththem,asfollows:
ServingMembers
• RegistrationServiceso AllactivitiesrelatedtotheregistrationofInternetnumberresources(IPv4,IPv6,and
ASNs)anddevelopingandmaintainingregistryapplications.• CustomerService
o MaintainingahighlevelofservicetoMembersviatheHelpdesk,MyAPNIC,Membercommunication,andqualitymanagementsystems.
• TechnicalInfrastructureServiceso TheoperationandmaintenanceofthetechnicalinfrastructureunderpinningAPNIC
anditsservices,includingnetworks,datacentres,applicationsandlicensing.• MemberTraining
o APNIC’stechnicaltrainingandtechnicalassistanceservicesprovidedthroughouttheregion.
RegionalDevelopment&Outreach
• APNICConferenceso ArrangingtheAPRICOTandstand-aloneAPNICconferenceeachyear.
• RegionalTechnicalDevelopmento SupportforthePolicyDevelopmentProcess,infrastructuredevelopmentinthe
region,NOGs,andsecurityprograms.
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• CommunityEngagemento CollaborationwithotherAsiaPacificInternetorganizations,maintainingthe
fellowshipprogram,participatingintheregionalIGFandworkingwithAsiaPacificgovernmentorganizationsonInternetdevelopment.
• APNICFoundationo Developingfundingpartnershipswithinternationaldevelopmentagenciesand
supportingtheISIFAsiagrantsprogram.
GlobalCooperation
• GlobalTechnicalCommunityo CollaborationwithotherRIRs,globaltechnicalorganizationssuchasICANN,theIETF
andtheInternetSociety,andparticipationinglobalforumssuchastheIGF.• Inter-governmentalOutreach
o Participationinglobalinter-governmentalforumsasamemberofthetechnicalcommunity.
• GlobalResearcho Undertakingglobalresearchandmeasurementprograms,andpresentingresearch
outcomesatregionalandglobalevents.
Corporate
• HumanResourceManagemento Managingstaffresources,developmentandknowledgemanagement.
• FinanceandAdministrationo ManagingAPNIC’sfinance,officeandtravelfunctions.
• LegalandGovernanceo ActivityrelatedtolegalmattersandAPNIC’scompliancewithworkplacehealthand
safety.• Facilities
o MaintainingAPNIC’sofficefacilities.
Ineachsection,APNIC’splannedworkislistedunder‘Ongoing’and‘Projects’.‘Ongoing’includescore,ongoingworkthatAPNICdoeseachyeartomeetitsobjectives;‘Projects’areshort-termpiecesofworkwithdefinitivestartandendtimes(mostbeingcompletewithinonetotwoyears).
Atablesummarizestheresources(financialandhuman)neededtosuccessfullycompletetheactivitiesandprojectsineachsection.Theseresourcesaresummarizedunderthefollowingheadings:
• FTE:ThenumberofFull-TimeEquivalentemployeesrequiredfortheactivity.Inallcases,contributionsfrommorethanoneemployeeareinvolved,andtheFTEnumberwillcompriseapercentageoftimefromeachemployee.Forexample–anFTEof1.6maybemadeupoffouremployeeswhoeachdedicate40%(0.4)oftheirtimetotheactivity.
• Expenses:Referstoalloperationalcostsdirectlyincurredbytheactivity(inAUD).• CAPEX:Referstocapitalexpenditure(forequipment,hardware,software,propertyetc)
requiredbytheactivity(inAUD).
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2 ExecutiveSummary
ThemajorityofAPNIC’sresourcesandexpenditureinthe2017planareallocatedtoServingMembers–accountingfor59%ofAPNIC’sfulltimeequivalentemployees,48%ofoperatingexpensesand71%ofcapitalexpenditure.
ThefollowingtableandchartprovideabreakdownofAPNIC’s2017budget.
Activity FTE % Expenses(AUD$)
% CAPEX(AUD$)
%
ServingMembers 45.8 59% 10,023,486 48% 915,118 71%RegionalDevelopment&Outreach 16.7 21% 4,904,670 24% 298,000 23%GlobalCooperation 4.3 6% 2,239,324 11% 30,000 2%Corporate 11.0 14% 3,531,857 17% 49,500 4%GrandTotal 77.8 100% 20,699,337 100% 1,292,618 100%
2.1 OperatingExpenditure2017
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3 APNIC2017ActivityPlan
3.1 ServingMembers
3.1.1 RegistrationServices
FTE Expenses CAPEX8.6 $1,556,879 -
Ongoing• IPv4,IPv6andASNdelegationandregistrationservices
In2016,APNICprocessedcloseto7,000resourceandtransferrequests.Itisassumedthatthisactivitylevelwillcontinueandrequirethesameresourcesin2017asin2016.
• RegistryoperationandmaintenanceThisactivityincludes:
• OperationandadministrationoftheAPNICWhoisDatabase.• OperationofAPNIC’sReverseDNSservice,includingDNSSEC.• MaintenanceofMembers’DNSSECconfigurationswithinMyAPNIC.• OperationandenhancementstoresourcecertificationservicesusingRPKI.
Itisassumedthattheresourcesneededtooperatetheseserviceswillbeslightlylowerthan2016duetoincreasedautomation.
Projects• RegistrySystemarchitecture
During2016,workwasdonetoseparatetheregistrysystemintofront-endandback-endservices,linkedwithina‘messagebus’architecture.In2017,thisregistrysystemdevelopmentwillcontinue.
o Objectives§ PortARMSresource-selectionsourcecodetoJavaregistryservice.§ Updatecurrentregistryservicetouseevent-sourcingforitsauthoritative
state.o BenefitstoMembers
§ Amorereliable,robust,andflexibleregistrysystemthatcanbeadaptedmoreeasilytoimplementpolicychanges.
• Historicalwhoisservice(‘whowas’)ToprovideapublicrecordofpreviouswhoisobjectsrelatedtoAPNICresources.
o Objectives§ ToprovideaRegistrationDataAccessProtocol(RDAP)queryandresponse
extensiontoallowuserstoquerypastwhoisrecords.o BenefitstoMembers
§ AuthoritativeinformationaboutthehistoricalstateoftheregistrymadepubliclyavailablethroughanRDAPextension.
• WhoisupgradeThisproject,whichbeganin2016,involvesupdatingAPNIC’swhoismasterservertousethelatestversionoftheRIPEwhoiscodebase.
o Objectives
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§ Completetheupdateofthewhoismasterserver,includingAPNIC-specificsourcecodemodifications.
o BenefitstoMembers§ Stable,maintainableandupdatedwhoisservice.§ Accesstonewwhoisfeatures.
• WhoisdataqualityimprovementCreationofanewvisualwhoisdashboardmoduleinMyAPNIC,whichallowsMemberstotrackthecurrencyoftheirwhoisobjects.
o Objectives§ ProvideMemberswithavisualizationonwhoisdataqualitymanagement
andencouragemorefrequentupdates.§ Integratewhoisbulkupdatetooltomakemultiplechangesinonego.§ Providereportingfeaturestotrackupdatesregionally.
o BenefitstoMembers§ QuickaccesstoinformationonlastreviewandupdateofMembers’Internet
resources.§ Faster,easierwhoisupdates.
• PublicstatisticsimprovementBuildingonAPNIC’snewstatisticsportal,anopendataservicewillprovideMemberswithbetteraccesstoAPNIC’snetworkinformationservices.
o Objectives§ DevelopanAPItodeliverinformationservicessuchasresourcedistribution
statistics,vizAS,ftpstat,whois,APNICLabsmeasurementandotherdataasrequiredbythecommunity.
§ Investigateaccesstorelevant3rdpartydatasets(suchasRIPELabs).o BenefitstoMembers
§ ImprovedaccesstotheAPNICregistrydata.§ Accesstoadditionaldatathatcanprovideinsightsintothestateofthe
Internet,andindustrybenchmarking.§ Opportunitiesforfuturetwo-waycommunicationthroughAPIsthatcan
collectandaggregatecontributeddata.• Resourcecertificationimprovements
Simplifytheuserinterfaceforresourcecertificationtasks,extendcertificationtohistoricalresourceholders,andcompleteimprovementsinthemanagementofRPKIdata.
o Objectives§ DeployandmonitortheDeltaprotocoldistributionmechanismforthe
APNICRPKIrepository.§ Improveuserinterface,includingtwofactorauthentication.§ ProvideRPKItohistoricalmaintenanceaccountholderswhoalsohavea
membershipaccount.o BenefitstoMembers
§ IncreasedperformancedistributionmechanismforRPKIdata.§ GlobalalignmentwithotherRIRsonRPKIservicedelivery.§ Improveduserexperienceperformingresourcecertificationtasks.§ WidercommunityaccesstoRPKIservices.
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3.1.2CustomerServiceFTE Expenses CAPEX17.9 $3,819,787 $233,000
Ongoing• MemberServices/Helpdesk/Billing
Onaverage,eachquartertheMemberServicesteamhandlesmorethan5,100Memberrequests,300phonecalls,and840onlinechatsessions.Asimilarworkloadisexpectedthroughout2017.Morethan7,300MemberinvoicesandreceiptsareexpectedtobeprocessedbytheFinanceteamin2017.
• MembershipoutreachAPNIC’sMembershipoutreachhelpsensurethoseorganizationsthatneedInternetresourcesareawareofAPNICandtheservicesitoffers.TheSecretariatwillincreaseitsoutreacheffortsin2017viaonlineandface-to-faceengagementthroughouttheregion.
• MyAPNICdevelopmentandmaintenanceMyAPNICdevelopmentwillfollowanewservicesroadmapfor2017.Thefocuswillbeonimprovedperformanceandusability,andadditionalfeatures.Therewillbeanincreaseinresources,includinganadditionalsoftwarestaffmemberaddedthisyear,tobolsterAPNIC’sdevelopmentcapacityandreducethecurrentbacklog.
• QualitymanagementAPNICcompleteditsISO9001:2016QualityManagementSystemrecertificationin2016,andin2017willcontinuetoimprovequalitycontrolsacrossallcustomer-facingprocesses.Theprofessionalfeesassociatedwiththecertificationprocesswillnolongeroccurthisyear.
Projects• Improvingonlineexperience
IntegratingAPNIC’sonlineservicestocreateasinglepointofaccessandimprovedexperienceforusersofAPNIC’sservices.Thiswillbeamulti-yearproject,beginningin2017,withallservicesmigratedbyend2018.
o Objectives§ CreateasingleportalforaccesstoAPNIConlineservicesincludingMyAPNIC,
meetingandtrainingregistrationandanyotherauthenticatedservices.§ Migrationofservicestosinglesignon(SSO)useraccess.§ ProvideSSOauthenticationforaccesstoservicesbyanyinterestedmember
ofthecommunity.o BenefitstoMembers
§ BetteruserexperienceacrossallonlineAPNICservices.§ Improvedproblemresolutionthroughself-servicetools.§ Personalizedsupportandofferingssuitedtotheenduser.
• CustomerRelationshipManagement(CRM)OngoingimplementationofCRMtosupportandstreamlineMemberengagement,externalrelationsandcommunicationsactivities.
o Objectives§ Improveorganization-wideprocessesformanagingexternalrelationships.§ Continueintegrationwithexistingsystems,primarilyARMS/MyAPNICand
emailmanagement.o BenefitstoMembers
§ ImprovedunderstandingofMemberneeds.
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§ ImprovedcommunicationswithallMembers.
3.1.3 TechnicalInfrastructureServices
FTE Expenses CAPEX12.7 $3,157,280 $570,118
Ongoing• OperationofAPNICserviceinfrastructure
Theseactivitiesalsocovertheinternaltechnicalsupportrequiredtodeliverallinternalservices,andservicestoAPNICMembers.
o DatacentresandinterconnectionsAPNICmaintainsitsmaintechnicalinfrastructureintwofully-redundantdatacentresinBrisbane,linkedtotheAPNICofficeviaatriangleoffibreinterconnection.Inaddition,datacentresinHongKong,Japan,andUSAprovideadditionalredundancyandload-balancing
o Maintenance,depreciationandlicensingSignificanttechnicalinfrastructureexpensesarerelatedtoequipmentmaintenanceanddepreciation,andvariouslicensesassociatedwiththisequipment.
AsAPNICmovestowardsmorevirtualizedand‘cloud’infrastructure,capitalexpenditurewilldecreasein2017comparedwith2016.Operationalcosts,softwaresupportandlicenseswillalsodecreaseslightly.
Projects• Improvedreliabilityandavailabilityofpubliclyaccessibleservices
Severalimportantinfrastructureupgradesareplannedin2017toimprovethereliabilityandavailabilityofAPNIC’spubliclyaccessibleservices.
o Objectives§ IncreasetheresilienceandavailabilityofDNSservicesbyusinghigher-level
automation,andanycastedDNSqueryservers.§ Deployupgradedcoreswitchesandadvancedfirewallandintrusion
detectionandpreventionsystemsindatacentres.§ MoveRDAPservicetothemoreresilientwhoisserverinfrastructure.§ Improvenetworkmonitoringandloggingcapabilities.§ Reviewandupgradedisasterrecoveryplans.
o BenefitstoMembers§ Moreavailableandbetterperformingservices.§ Higherlevelofsecurityforservices,systemsandinformation.§ Fasterrecoveryofservicesincaseofdisaster.
• AdoptionofISO27001:2013InformationSecurityStandardResolveallareasforimprovementidentifiedbyISO27001auditsin2016andbegincontinuousoperationwithinthesecurityframework.
o Objectives§ ImproveITsystemsecuritybycreatingcontrols,practices,andpolicies
wheretheyarecurrentlylacking.§ Operatewithinthenewlycreatedframework.§ Evaluateperformancethroughanexternalaudit.
o BenefitstoMembers
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§ AssurancethatAPNIC’sinformationsecurityisinlinewithinternationalstandards.
3.1.4 MemberTraining
FTE Expenses CAPEX6.6 $1,489,540 $112,000
Ongoing• Trainingservices
Trainingserviceswillcontinuetoexpandcoursematerialtomeetcommunityneeds.InresponsetotheAPNICSurvey2016,coursematerialwillbedevelopedfornetworksecuritybestpracticesinnetworkoperation,andInternetgovernance.Trainingexpenditurewillincreasein2017withadditionaltrainingstaffaddedattheendof2016.
• TechnicalassistanceAPNICrespondstorequestsfromMembersfortechnicalassistancewhereverpossible.Wereferworktorecognizedtechnicalexperts,withfundingbyexternalagencieswhereavailable.Technicalassistanceactivityisexpectedtoincreasein2017.
Projects• Curriculumimprovements
Revisionandupdateoftheexistingcurriculum,anddevelopmentofnewcurriculummaterialsbyAPNICstaffandexternalsubjectmatterexperts.
o Objectives§ ExpansionoftheTrainingLabs’ISPnetworktosupportupto10new
exercisemodules.§ Developmentofnewcoursemodulesforsecurity,NFV/SDN,andLEA
training.o BenefitstoMembers
§ Accesstoup-to-date,highquality,costeffectiveoperationaltraining.• CommunityTrainers
ContinueddevelopmentoftheCommunityTrainernetwork,comprisingexperiencedandrespectedtechnicaltrainersthroughouttheregionwhocandeliverlocalizedtrainingasneeded.
o Objectives§ CoordinationandsupportofatleasttwotothreeCommunityTrainersfor
eachAPNICsub-region(SouthAsia;SouthEastAsia;EastAsia;Oceania).§ SupportforprofessionalnetworkinganddevelopmentofCommunity
Trainers.o BenefitstoMembers
§ GreateraccesstohighqualitytechnicaltrainingforMembersinlocallanguageandcontext.
§ Largercommunityofqualifiedtrainersavailabletothecommunity.§ Lowercostsduetoreducedtravelexpenses.
• APNICAcademyContinueddevelopmentoftheAPNICAcademy,anonlinetrainingdeliveryplatforminitiated
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in2016thatwillincludeself-paced,eLearningmodules,examinations,andcertificationforAPNICtrainingcourses.
o Objectives§ ReleaseofatleasttwoonlinecoursesfeaturingAPNIC’scoretechnical
trainingmaterials.§ DevelopmentofexaminationandcertificationprocessesforAPNICtraining.
o BenefitstoMembers§ Anonlinelearningplatformavailableanywhere,anytime.
• JointtrainingwiththeITUContinuedcollaborationwiththeITUonIPv6andnetworksecuritycapacitydevelopmentinAPdevelopingeconomies.
o Objectives§ Five-dayIPv6andinfrastructurenetworksecurityworkshop.§ Three-dayIPv6andinfrastructurenetworksecurityworkshop.§ TwodaysofCountryDirecttechnicalassistance.
o BenefitstoMembers§ TrainingopportunitiesonIPv6andnetworksecurity.§ Better-informedgovernmentpolicyofficersandregulatorsthroughoutthe
region.• Cybersecurityworkshops
Collaborationwiththesecuritycommunityonsecuritytrainingworkshops.o Objectives
§ Fourcybersecurityworkshopsinselectedlocations,focusingonsecurityawareness,IPaddressingandregistration,andestablishingCERTs/CSIRTs.
§ CollaborationwithFIRSTtocoordinate‘TechnicalColloquia’events.o BenefitstoMembers
§ IncreasedlocalawarenessofsecurityissuesasrelatedtoAPNICMembersandcommunity.
§ Improvedeffectivenessofgovernmentalsecurityactivitiesandinitiatives.§ Supportforlocalsecurityinitiativessuchascommunityorganizations,
CERT/CSIRTs,andsoon.
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3.2 RegionalDevelopmentandOutreach
3.2.1 APNICConferences
FTE Expenses CAPEX4.8 $1,274,959 $23,000
Ongoing• APNICConferences
APRICOT2017willbeheldinHoChiMinhCity,Vietnam(20February–2March2017).APNIC44willbeheldinTaichung,Taiwan(7–14September2017).
ExpenditureonAPNICConferenceswillremainsteadyin2017.
3.2.2 RegionalTechnicalDevelopment
FTE Expenses CAPEX5.3 $1,277,726 $275,000
Ongoing• Policydevelopment
SupportforPolicySIGmeetings(twiceperyear)andmailinglists,exchangingpolicyrelatedinformationwithotherRIRs,andsupportofASOAddressCouncilMembersfromtheAPNICregion.Stafftimeandtravelcostswillremainatlastyear’slevel.
• RootservermaintenanceOngoingsupportforDNSanycastrootservers,coordinatingwithhostsandrootserveroperators,managingmaintenancework,andhandlingrequestsfornewinstallations.
• InternetexchangesandmeasurementsupportAPNICwillcontinuetosupportthedeploymentandmanagementofInternetExchangePointsasneeded,andcollaboratewithRIPENCCinthedeploymentofprobesfortheRIPEAtlasprogram,atthesamelevelasin2016.
• NetworkOperatorGroup(NOG)supportSupportfortechnicalexpertise,training,andsponsorshipwillbeincreasedin2017fornewNOGsformedin2016.Therewillbeaslightincreaseinsponsorship,travelandstaffcostsforthissupport.
• SecuritysupportCollaborationwithregionalandglobalsecurityorganizations-APCERT,FIRST,Interpol,GFCEandothers-toprovidespeakers,sponsorship,andsupportforeventsintheAPNICregion.APNICwillcontinuetoshareresourceswherepossible,butinresponsetothe2016Survey,thisbudgetisincreasedin2017.
Projects• Policyengagement
IncreaseaccessibilityandawarenessoftheAPNICPolicyDevelopmentProcess(PDP)toallowforgreatercommunityparticipation.
o Objectives§ Increaseawarenessofpolicyimpacts,bothonlineandateventsaroundthe
region.
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§ Improveaccessibilityofpolicy-relatedcontentandmaterials,throughstreamliningandtranslation.
§ Targetfellowshipstocandidateswithastatedinterestinthepolicyprocess.o BenefitstoMembers
§ GreaterawarenessoftheAPNICPDP.§ ReductionofknowledgeandlanguagebarrierstoparticipatinginthePDP.
• IPv6awarenessIncreasepromotionofIPv6deploymenttotechnicalandbusinessdecisionmakers,inresponsetothe2016Survey.
o Objectives§ RevampandimproveAPNICIPv6websitecontent.§ DevelopIPv6casestudiesandbestpracticecontenttoshareviatheIPv6
website,presentations,andtheAPNICBlog.§ TargetIPv6awarenessamongdecisionmakersofAPNICmembershipand
community.o BenefitstoMembers
§ DevelopmentofamorerelevantandeffectivebusinesscaseforIPv6.§ EducationofseniorbusinessmanagementontheneedtodeployIPv6.
• DNSrootserversIncreaseDNSsupportinresponsetoglobalsecurityincidentsin2016.
o Objectives§ Coordinatedeploymentof10to20additionalanycastrootserversin
selectedlocations.§ Conductresearchonrootserverqueryprioritization(APNICLabs).
o Benefits§ IncreaseresilienceofglobalDNSservices.
3.2.3 CommunityEngagement
FTE Expenses CAPEX5.6 $1,631,704 -
Ongoing• Communitysponsorship
APNICsponsorshipofAsia-PacificInternetorganizationsandevents(see:http://www.apnic.net/community/support/memberships-and-partnerships)willincreaseinlinewithadditionalcommunityeventsplannedin2017.
• FellowshipprogramProvideopportunitiesforcommunitymemberstoparticipateinAPNICconferencesandtraining.During2017wewillcontinuetoidentify‘emergingleaders’andwillallocateadditionalresourcestoencouragetheircontinuingprofessionaldevelopmentwithintheAPNICcommunity.Wewillincreasefellowshipsthroughadditionalpartnerfundingwherepossible.
• Governmentandsub-regionalliaisonEngagementwithgovernmentsandregionalinter-governmentalorganizationssuchasAPECTEL,APT,SAARCandASEAN,intheformofprovidingadviceonIPaddressingandcriticalInternetinfrastructureissues,willcontinueatthesamelevelasin2016.
• Communityawareness
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IncreasingawarenessofAPNICactivitiesandinitiativesthroughouttheregion(withtheengagementoflocalpartnersasrequired)toboostengagementandparticipationinAPNICcommunityactivities.
3.2.4 APNICFoundation
FTE Expenses CAPEX1.0 $720,281 -
Ongoing• Foundationincubation
From2017,APNICwilltransfertwofull-timestafftotheFoundation,wheretheywillworkonfundraising,projectdevelopmentandpartnerships.APNICwillcontinuetounderwritethecostofthesepositionsduringtheFoundation’sincubationperiod,2017and2018.AdditionalsupportfromotherSecretariatfunctionswilltotaloneFTE.
• ISIFAsiaFrom2017theInformationSocietyInnovationFund(ISIF)AsiawillbeconsideredanactivityoftheAPNICFoundation,andadministeredbyFoundationstaff(transferredfromAPNIC).APNICwillcontinuetheexistingcontributiontoISIFGrantsandAwards.
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3.3 GlobalCooperation
3.3.1 GlobalTechnicalCommunity
FTE Expenses CAPEX2.9 $1,533,562 -
Ongoing• RIRcollaboration
APNICwillcontinuetocollaboratewithotherRIRsin2017throughNROcoordinationactivities,jointprojects(includingprojectsundertheCooperationMoUwiththeRIPENCC),staffexchangesandmeetingattendance.AllRIRswillincreasetheircontributiontotheNRObudgetin2017,andAPNIC’sstafftime/travelexpenseswillalsoincreasein2017withAPNICtakingontheroleoftheNROSecretariat.
• CollaborationwithICANN,IANA,IETF,ISOCAPNICwillcontinueworkwithICANNin2017toensurethattheIANAtransitionisimplementedsmoothly.APNICwillparticipateinICANN’sCrossCommunityWorkingGrouponAccountability(CCWG)(Workstream2),theGACPublicSafetyWorkingGroup,andtheRSSAC,amongothers.Travelandrelatedcostswillincreasein2017.
• OtherforumsAPNICparticipationinotherforums,suchasFIRST,APT,PITA,ITU,APECTEL,GFCE,OECDandothers,willcontinueatthesamelevelin2017.
Projects• IANATransition
Thereareremainingtaskstobecompletedin2017.o Objectives
§ SupportappointedReviewCommitteerepresentativestoexecutetheirdutiesundertheSLA.
§ CompleteworkwithICANNonCCWG(Workstream2).o BenefitstoMembers
§ MonitoringofPTIperformancetoensurecompliancewiththeSLA.• Internetgovernanceoutreach
Participationin‘Internetgovernance’relatedevents,andbringingrelevantInternetgovernanceissuesintotheAPNICcommunity.
o Objectives§ DevelopInternetgovernancetrainingmaterialsfordeliveryviaface-to-face
sessionsandtheAPNICAcademy.§ Contributionsto‘SchoolofInternetGovernance’andrelatedevents,
explainingtechnicalInternetconcepts,policies,addressingandinfrastructure.
o BenefitstoMembers§ BetterunderstandingofwiderInternetGovernanceprocesses.§ BetterrepresentationoftechnicalissuesinwiderInternetgovernance
discussions.• NROSecretariat
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TheNROSecretariatdutiesrotatebetweentheRIRsand2017isAPNIC’sturn.o Objectives
§ CoordinatejointactivitiesamongtheRIRsviaNROCoordinationGroups(engineering,registrationservices,communications)in2017.
o BenefitstoMembers§ OngoingimprovementofAPNICoperationsviasharingofglobalbest
practiceamongRIRs.
3.3.2 Inter-governmentalOutreach
FTE Expenses CAPEX0.7 $278,051 -
Ongoing• Inter-governmentalliaison
APNICparticipatesininter-governmentalforumsasarecognizedmemberofthetechnicalcommunityadvocating:
o ThenecessityofIPv6adoptionforfutureInternetgrowth.o Theimportanceoftrainingandtechnicalassistancetothesecurityandstabilityof
Internetinfrastructure.o TheroleoftheAPNICcommunityintheInternetecosystem.o PromotingthemultistakeholdermodelofInternetgovernance.
Inter-governmentalorganizationsincludetheITU,APEC,theOECD,ASEAN,theCTOandInterpol.Stafftimeandtravelcostsassociatedwiththisactivitywillbethesameasin2016.
3.3.3 GlobalResearch
FTE Expenses CAPEX0.7 $427,711 $30,000
Ongoing• Globalresearchandmeasurements
In2017,APNICLabswillcontinueresearchandmeasurementoftechnologiesincludingIPv6,BGP,RPKIandDNSSEC.TheprimaryaimistoassistdiscussionsonIPaddressingpolicyandInternetoperationalmatterswithintheregionandglobally.Newresearchthatwillbeundertakenin2017includesMTUissuesrelatedto‘jumbograms’,QUICsupportandUDPtransmission,andDNSrootserverresiliencethroughresolverwhitelisting.
Therewillbeaslightincreaseincapitalexpendituresthisyear,butotherexpensesareexpectedtobeatthe2016level.
• TechnicaladvocacyatglobalforumsSpeakingopportunitiesforthepresentationofresearchoutcomesandcurrenttrendsallowAPNICtoraiseawareness,gatherinputandaddressissuesfacedbyitscommunity.Stafftimeandtravelspendwillremainthesameaslastyear.
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3.4 Corporate
3.4.1 HumanResourceManagement
FTE Expenses CAPEX2.0 $886,763 $3,500
Ongoing• Secretariatstaffing
Threeadditionalpositions(incommunications,technical,andexecutivesupport)willrequirerecruitmentanditsassociatedcosts.Otherthanthat,weanticipatethatstaffresignationsandreplacementsshouldnotvaryfrompreviousyears.
• StaffdevelopmentSkillstrainingandprofessionaldevelopmentrelevanttostaffroleswillcontinuetobeprovidedatthesamelevelasin2016.
• KnowledgemanagementAfocusonknowledge/informationmanagementwillcontinuein2017.Thisincludescollaboratingwithallbusinessunitsonprocessreviews,andthereview/integrationofsystemstoimprovethequalityandrelevanceofinformationgenerated,receivedandusedbystaff.Nospendingincreaseisexpectedthisyear.
Projects• Employerbranding
ReviewoftheuseoftheAPNICJobswebsite,socialmedia,andinternalcommunicationstoensurethatbrandingisattractiveandauthentictofuturecandidatesandcurrentstaff.
o Objectives§ Reviewrecruitmentmaterialsandprocesses.
o BenefitstoMembers§ APNICcontinuestoattractandretainstrongtalent.
• HRmanagementsystemStreamliningexistingvariousstaffperformanceanddevelopmentsystemsintoasingleportalforstafftoimproveusabilityandorganizationalreporting.
o Objectives§ Acentralizedportalforstafftoaccesstheirpersonal,benefits,performance
anddevelopmentinformation.o BenefitstoMembers
§ Improvedefficiencyandautomationtoreducestafftimeusedonadministration.
3.4.2 FinanceandAdministration
FTE Expenses CAPEX6.9 $1,508,299 $12,500
Ongoing• Financialmanagement
In2017,APNIC’sfinanceteamisexpectedtopayinexcessof2,000invoices,prepare1,000
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journals,settleover400expenseclaims,andreconcilemorethan3,000creditcardtransactions.
• OfficemanagementManagementofofficesupplies,telephonycosts,postage/shipment,documentmanagement,collaborationtoolsandgeneraladministrativetasksin2017isexpectedtoremainthesameasin2016.
• TravelmanagementTravelplanning,quotations,booking,liaisingwithtravelagenciesandairlines,travelinsuranceandemergencysupportisexpectedtobeatthesameworkloadaslastyear.
Projects• Documentmanagementandcollaborationplatform
Evaluateexistingdocumentmanagementandcollaborationtoolswithaviewtoconsolidatingtocreategreaterefficiencies.
o Objectives§ Reviewofdocumentmanagementandintranettostreamlineinternal
collaborationtoolsandcreateimproveddocumentrepository.o BenefitstoMembers
§ Enhancedmanagementofcorporateinformationleadingtoimprovedservice.
3.4.3 LegalandGovernance
FTE Expenses CAPEX0.4 $522,538 -
Ongoing• Legalcounselandbusinessadvisors
Generallegaladvice,contractdraftingandreviews,guidanceincorporategovernance,andlegalcooperationwithotherorganizationsisexpectedtobeatthesamelevelasin2016,howeverprofessionalfeestocorporateadvisorswillreduce.
• Workplacehealthandsafetycompliance2017willfocusonhealthandsafetyawareness,annualcompliancetrainingtohealthandsafetyofficers,andstafftrainingonbusinessconductsuchasbullyingandharassmentpreventionandequalemploymentopportunity.Wewillalsocontinuetoprovideexternalcounsellingservicesforstaffwhoneedit.
Projects• Enterprisepolicies
Internaldeploymentofframeworkformanagingpolicyprocedure-relateddocumentationandreviewofexistinginternalmanagementdocuments.
o Objectives§ Robusthierarchystructureforinternaldocumentation.
o BenefitstoMembers§ Systemtosupportstronginternalcontrolsandgovernanceframework.
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3.4.4 Facilities
FTE Expenses CAPEX1.7 $614,257 $33,500
Ongoing• Buildingandofficefacilities
Thecostofbuildingmanagement,utilityequipment,interiorfit-outs,officefurniture,buildingsecurity,repairandmaintenanceofAPNIC’sofficeinBrisbanewillincreasein2017withtheadditionofdedicatedheadcount.
Projects• Officeaccommodation
Respondaccordinglytorequirementsforadditionalworkstationstomeetbusinessresourcinglevelsin2017,andwherepossible,planningformedium-termrequirements(twotofiveyears).
o Objectives§ Ensureappropriatelevelsofofficeaccommodationareavailabletomeet
organizationalneeds.o BenefitstoMembers
§ Officeaccommodationwhichsupportsorganizationalstabilitylongterm.
21
4 BudgetSummary
Activity FTE % Expenses(AU$) % CAPEX(AU$) %
ServingMembers 45.8 59% 10,023,486 48% 915,118 71%
CustomerService 17.9 3,819,787 233,000
MemberTraining 6.6 1,489,540 112,000
RegistrationServices 8.6 1,556,879
TechnicalInfrastructure 12.7 3,157,280 570,118 RegionalDevelopment&Outreach 16.7 21% 4,904,670 24% 298,000 23%
APNICConferences 4.8 1,274,959 23,000
APNICFoundation 1.0 720,281 -
CommunityEngagement 5.6 1,631,704 -
RegionalTechnicalDevelopment 5.3 1,277,726 275,000
GlobalCooperation 4.3 6% 2,239,324 11% 30,000 2%
GlobalResearch 0.7 427,711 30,000
GlobalTechnicalCommunity 2.9 1,533,562
Inter-governmentalOutreach 0.7 278,051
Corporate 11.0 14% 3,531,857 17% 49,500 4%
Facilities 1.7 614,257 33,500
Finance&Administration 6.9 1,508,299 12,500 HumanResourceManagement 2.0 886,763 3,500
Legal&Governance 0.4 522,538
Total 77.8 100% 20,699,337 100% 1,292,618 100%
22
4.1 FTEDistribution
Activity TotalFTE
Bus Comms Devt DG HR Srvcs Tech
ServingMembers 45.8 3.1 2.1 5.7 1.6 0 11.9 21.4
CustomerService 17.9 3.1 1.9 1.1 6.7 5.1
MemberTraining 6.6 0.2 5.7 0.5 0.2
RegistrationServices 8.6 0.4 4.7 3.5
TechnicalInfrastructure 12.7 0.1 12.6RegionalDevelopment&Outreach 16.7 0.7 4.5 4.9 2.6 0.2 0.9 2.9
APNICConferences 4.8 0.2 2.5 2.1
APNICFoundation 1.0 0.5 0.2 0.2 0.1
CommunityEngagement 5.6 1 1.7 2.0 0.9 RegionalTechnicalDevelopment 5.3 0.8 3.2 0.6 0.7
GlobalCooperation 4.3 0.2 0.4 0.4 2.4 0 0.2 0.7
GlobalResearch 0.7 0.5 0.2
GlobalTechnicalCommunity 2.9 0.2 0.4 0.2 1.4 0.2 0.5
Inter-governmentalOutreach 0.7 0.2 0.5
Corporate 11.0 7.8 0 0 0.4 1.8 0 1.0
Facilities 1.7 1.4 0.3
Finance&Administration 6.9 6.2 0.7
HumanResourceManagement 2.0 0.2 1.8
Legal&Governance 0.4 0.2 0.2
Total 77.8 11.8 7.0 11.0 7.0 2.0 13 26
APNIC’s2017BudgetSubmissionprovidesmoredetailsonthe2017APNICBudgetandisavailablewiththeMinutesoftheNovember2016ECmeeting.