Acute Admissions Unit at The Wellington Hospital

Immediate Access When we opened our Acute Admissions Unit in 2012, it was the first private service of its kind in north west London. Since then, this service has proved to be an essential provision for our local GPs and consultants needing to admit patients for acute medical or surgical care and assessment.

First Class Care Located on the ground floor of our South Building, the AAU offers adult patients access to immediate and early specialist management across a wide range of conditions, via a GP or consultant referral. The unit is also equipped to provide level 1-3 acute care.

The Acute Admissions Unit (AAU) provides GPs and consultants with a fast and reliable urgent admissions service, for 24/7 medical and surgical emergencies.

When a patient presents with acute symptoms, time is crucial.

Call the 24/7 Acute Admissions Unit: 020 7483 5999

When time is of

the essence

The Patient Journey

GP refers patient to Acute Admissions Unit (AAU)

AAU bookings team review the referral

Once accepted, a bed is allocated for the patient

Patient arrives at the AAU and is assessed on arrival by our Resident Medical Officer

Consultant reviews patient

Treatment plan agreed

Patient is stabilised and dischargedPatient requires further treatment and moved onto appropriate floor

From referral through to discharge, our patients are treated with respect and kindness, and managed with expertise and efficiency throughout their journey with us. Communication is key, both for the patient and the referrer, which is why we endeavour to keep everyone involved informed and up to speed.

Patient presents with acute symptoms

Our Service

The acute admissions unit provides:

• 24/7 referral service

• 24/7 Consultant led service

• Easy to access service

• State-of-the-art diagnostic and imaging services

• Full intensive care facilities, including

Level 2 & 3 ICU beds

• Skilled & dedicated medical & nursing staff

ConditionsOur well-renowned consultants at the AAU are able to treat and care for a variety of acute conditions, from the more common to the complex:

• Respiratory conditions, including: pneumonia and COPD

• Cardiac conditions, including: left ventricular failure and unstable angina

• Abdominal conditions, including: gastroenteritis, constipation and jaundice

• Neurological conditions, including: TIA and non-thrombolysis stroke, acute confusion, worsening dementia and seizures

• Gynaecological conditions, such as: retained products of conception and pelvic pain

• Urological conditions, including: UTI, pyelonephritis, stone and acute urine retention

• Surgical conditions, including: acute biliary problems, acute appendicitis and intestinal obstruction

• Other general medical problems, such as: DVT, pulmonary embolism and worsening diabetes

Multi-disciplinary Team The unit employs a rota of physicians, surgeons and specialist nurses, who are available 24 hours a day, seven days a week. There is further support from both a resident medical officer, an ICU registrar and an additional group of consultants are available through our orthopaedic, gynaecology, urology, radiology and intensive care consultant rotas.

Supporting ServicesThe AAU team are backed up by the extensive services available at The Wellington Hospital, which includes state-of-the-art imaging and technology equipment, and immediate access to our award-winning intensive care units, and our internationally renowned services.

When a patient presents with acute symptoms, time is crucial.

Call the 24/7 Acute Admissions Unit:

020 7483 5999

The Patient Journey

Wheretofindus

The Acute Admissions Unit The Wellington South BuildingWellington PlaceSt John’s WoodLondonNW8 9LE

Tel: 020 7483 5999

Very Urgent CasesPlease note: Whilst the unit has full HDU and ICU facilities, it does take over an hour for the hospital to arrange an ambulance. If you feel that your patient will not be clinically stable during this time, then the hospital suggests referral to a local NHS A&E.

1. Contact our 24/7 acute admissions line by dialling 020 7483 5999 and speak to one of our acute admissions advisors

• Provide the AAU advisor with the patient’s medical history and the reason for admission • Your advisor will then book the patient’s room and liaise with the AAU • An ambulance can be arranged • The patient is admitted and immediately assessed on arrival

2. Every GP is kept fully informed about their patient’s treatment and progression throughout their time at the hospital.

How to make an admissionWe strive to make our acute admissions service easy to access and quick to use.

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Travelling to The Wellington HospitalLondon Underground St John’s Wood, Baker Street and Marylebone Overground Train West Hampstead Thamesline (interchange with Jubilee line) and Marylebone Bus Routes 13, 113 from Oxford Street and 82 from Victoria, which all stop on Park Road and Wellington Road Coach Green Line coach services from Hertfordshire, Bedfordshire and Luton Car Parking Limited pay and display parking is available in surrounding streets. There is also a Masterpark car park on Kingsmill Terrace and an NCP car park on Park Road