ALICE W. DOYLE5324 Rock Quarry Road

Raleigh, NC 27610Home: 919/208-7723

E-mail: adaiyeg@hotmail.com

OBJECTIVE:. As an Administrative Services Management Professional, I have a broad range of procurement, finance and accounting, process development and project management experience. I would like to obtain a position that incorporates my diverse skills mix such that it adds value to business unit and overall corporate objectives.

SUMMARY OF QUALIFICATIONS Administrative Services Management professional with over 10 years highly responsible procurement experience and especially administering business, operational and support services, leading and directing respective employees and teams. CMMS (Computerized Maintenance Management System) professional with over 10 years experience the systems administrator, a super user, and coach for sourcing and procurement of staff augmentation, engineering, MRO and commodities. Expert and hands-on production planner with maintenance scheduling, inventory, and warehouse management abilities and the various software tools used—CMMS, plant information systems, alarms systems, and etc. Excellent Aptitude for Project Management; especially talented at using business strategies and tools with comprehensive financial assessments and as a standard for uncovering hidden risks in new project deployment. Excellent aptitude for content/knowledge management and business analysis for development and implementation of processes and controls. Expert knowledge of MS Office suite and software (Word, Power Point, Excel, Access, Project, and Solomon). Fundamental knowledge of GAAP principles for budget forecasting, preparation, analysis, monitoring, reporting and the different software tools used. High aptitude for understanding quickly and fully ANY business software application or methodology (e.g. Lean Six Sigma) specifically designed to define, measure, and analyze processes for the benefit of improving and creating more effective and efficient processes.

RELEVANT WORK EXPERIENCEProcurement/Sourcing Specialist, Major Projects GroupDuke Energy Progress | Raleigh, NCMarch 2014 – Present

Procurement/Sourcing Specialist, Nuclear Generation GroupDuke Energy Progress | Raleigh, NCApril 2011 – October 2013

Lead Sourcing Specialist and Contract Analyst for major projects within the Nuclear Generation Group. Primary sourcing support for the Major Projects Group. During Nuclear Generation term was responsible for Duke East sourcing and procurement fleet wide for NRC Fukushima Plant Recommendations – NTTF/FLEX. Appeal to customer sensibilities in making contractor selections with the best value and quality for the SOW.

Prepare and manage the RFP process ensuring clear and concise scopes o f work, commercial and administrative requirements are communicated to each bidder, request for clarifications are managed methodically and timely. Serve as contract advisor for procurement planning events ensuring award criteria and factors adhere to company best practices. Evaluate contractor proposals to determine competitive range, perform cost and price analysis, negotiations, risk assessment, and recommend final, best in class selections.

Actively participate and add value to pre-bid and pre-award conferences to ensure all parties amicably agree to a set of negotiated terms and conditions, finalize understanding of the SOW, risks accountability and project controls and conditions.

Change management: prepare and issue necessary contract amendments for the continuation of work, SOW clarifications and inclusions, language ambiguities and duration extensions, fund increases, and vendor changes.

Lead the development of enhanced corrective actions that lead to process efficiencies by capturing all factors in the current state to capture opportunities for improvement: 1) Lead enhancements to ensure proper distribution of contracts to stakeholder groups, i.e., VEQ and NCEMPA partners. The current state required emails to each group of issued contracts. Created a business case that appealed to IT the importance and efficiency for a process that distributed the contracts electronically based upon the criteria developed for each.

Manage the ConTRACK database (where all outage contracts and associated milestones are entered): database maintenance and ensuring reliability and performance.

Lead Sourcing Specialist for the following Major Projects ($30mil +): IDS Replacement Project: performed CAP process for vendor equipment quality to ensure equipment reliability and sustainability, reduced requirements and quality assurance ambiguities,ensured components availability (contractor and subcontractors) throughout project life cycle, 2) MSR upgrade/installation process, develop terms and expose ROL for the shipment of the MSR from international sources through to receipt of MSRs, 3) LPRM procurement and installation: Lead RFP and sought opportunities to find an alternate/competitive source to capture savings, 4) Fukushima NTTF/FLEX: lead sourcing specialist for the creation of all major RFPs and Contracts for site and fleet procurement of Fukushima related equipment/materials and services.

Add value to teams assessing cost savings to ensure savings were captured in project estimates and booked after project completion from strategic contract negotiations, terms and conditions.

Virtual Assistant/Board AdvisorAugust 2008 – PresentDept of Veteran's Affairs Provider - Veterans Eden Place | East Orange, NJ

Database development: Create and implement administrative databases and processes with accompanying operational/administrative, accounting, human resource, safety, and IT policies and procedures for employees and residents. Train employees and residents.

Public relations: Meet with mayor, city planners, city council and community organizations to ensure successful project deployment. Meet with interested business and community collaborators to introduce the program for future collaborations.

Program Development: Developed an entrepreneurship program that included granting veteran women business startup solutions/packages:  Work studios (in their apts) will be designed for their specific business needs. Business management and marketing professionals were sought to help each veteran carry out successful startups. Work with mega-online shopping sites to solicit their support of a women veterans' products and services group. Out of which percentages of sells generated will be used to develop a national clearinghouse for granting small business development and startups for women veterans all over the country

Business ManagerDoyle’s Garage|Scotland Neck, NCSeptember 2008 – April 2011

Developed ACCESS and Excel applications to manage the following procedures and workflow

Inventory control: ensure all supplies and parts are available for planned and unplanned routine and/or emergency maintenance.

Accounts Payables and Accounts Receivables: manage all payables from shop overhead and receivables from work order generation.

Work Order Generation: generate and manage work orders for effective and efficient completion as well as through research using online resources, i.e., car maintenance and industry related sites.

Procurement Specialist: order all parts for work orders; keep inventory up-to-date, esp. for garage specials.

Business Development: prepare shop and inventory for special promotions – tire sales, oil change specials, inspections.

Dispatcher: answer all incoming requests for car maintenance, parts, and towing services.

Supervisor: Manage all shop maintenance and towing staff to ensure a work safe and organized environment...

Customer/Vendor Relations: Aligned customers and suppliers as partners for greater preventive maintenance business and parts availability.

HR: Recruit temporary/seasonal employees, train and develop employees on shop practices, policies and procedures.

PR: Develop presence in the community and surrounding counties. Seek nonprofit organizations for gifting vans, cars, and maintenance.

Senior Administrator/Production CoordinatorBNYCP,L.P./Palmark, Inc | Brooklyn, NYEnergy and UtilitiesMarch 1994 - August 2008

Was hired during construction as as startup Senior Administrator who developed, maintained and coached employees on all administrative, IT, procurement, and accounts payables systems and tasks. Developed reporting formats and criteria for all systems to show business unit KPIs, spend, and plant information. Was knowledge expert for all administrative and some plant information systems.

Procurement and Account Payables Administration: Developed and primary user on CMMS (Computerized Maintenance Management System) system to support all purchase order, work order, accounts payable, and human resource tasks. Strategically source and procure capital equipment/materials,, engineering design, services and consultants: devising procurement and sourcing strategy, draft and finalization of Statement of Work (SOW), sole-source determinations, and RFPs. Ensured vendors/contractors were in compliance with contract terms and conditions and safety/environmental regulations thereby continuously monitored their work practices and performance. Processed and reported all invoices and spend.

Developed site Account Payables systems using Microsoft Access for real time reporting of all invoices to ensure costs were monitored effectively and accurately. The database was also configured to report purchase orders in progress, thus reported actual spend versus invoiced spend to get budget variances that corrected spending behaviors. Directed team of data entry personnel and maintenance personnel in the development of purchase requisitions, purchase orders, change orders and process of entering and approval routing of invoices, 2) travel and expense disbursement, 3) petty cash and credit card distribution and reconciliations, 4) resolution of account payables errors 5) and ensured alignment between all financial systems.

Managed multiple supplier relationships in the support of our Plant Information (PI) System. Aligned multiple vendors and internal customers in the single operation of plant information system reliability and performance—the PI vendor, the online logging and plant alarms system vendor, the communications vendor (land/wireless), the CMMS/WMS vendor, corporate IT team, internal customers and external customers/executives.

Report, maintain/retire warranties, and track preventive maintenance for administrative, building, and IT plant assets.

Worked with all Business Unit Leads to discuss and analyze spend reporting, resolve invoicing issues/complaints/disputes, and suggest improved ground processes for project conditions and controls associated with account payables.

Created relationships with Business Units that allowed me opportunities to be in meetings or receive alerts about future projects. This facilitated my awareness/knowledge of history for pending contracts and purchase orders. Analyzed purchase order expenditures to align invoice payments to milestones/schedules. This process improved the capture of outstanding invoices especially on complex construction projects. Meet regulary with fleet project controls in the resolution of complex account payables errors, to get a heads up on planned or stopped Work, and general discussions that continued a healthy team environment and relationship.

Budget Development, Monitoring, Reporting and Analysis: Forecasted, developed, and analyzed budget and resulting spend for $28 mil budget.

Develop and manage site Chart of Accounts ensuring accurate expensing, and change management.

Report/analyze budget trends, discrepancies and variances immediately for all categories of spend. Correct spending behavioraccordingly thru frequent reporting of budget statuses in accordance with forecasted spend and risk/contingencies.

Manage development and administer improvements of information systems from reported user requirements to ensure efficient,error correcting entry of spend data.

CMMS and WMS Administrator (hands-on): as administrator— developed, managed, and super user of the computerized maintenance management and warehouse management system--building, reporting, and training staff on the following modules: human resources, purchasing, work order and scheduling, equipment creation and updating, tasks creation and assignments, preventive and predictive maintenance, inventory and warehouse management, all reporting levels and related criteria development.

Develop procedures and processes for all of procurement.

Created a business case for determining correct min/max of inventory. Performed major audit to count all inventory and analyze usage history and industry availability of parts with little history; thereby reducing our assets more than 30%.

IT Project Management: Using business analysis and costs benefit analysis, gathered user requirements and developed business case for a Condition BasedMonitoring System to relieve plant employees from manual logging, ensure more predictive maintenance, and that would lead tomore focus on skills development and involvement in innovative plant equipment efficiency and reliability projects that as wellhelped to leverage existing IT resources.

Analyze the computer and information needs of the plant and determine vendor support and equipment requirements.

Ensure vendors included our best practices inside their service level agreements (SLAs) for mission critical software and hardware applications. Ensured performance parameters were in alignment with contract terms and conditions.

With vendor partnerships established, built a disaster recovery plan that served the objectives of all stakeholders with unique missions, but common purpose of continuous IT operations. Perform periodic IT audits and performance evaluations to ensure vendor compliance with contracted best practices, terms and conditions.

Plant Environmental, Health, and Safety Team Member: ensuring plant health and safety: regularly walking down the plant to ensure vendors, contractors, and employees were working in accordance with plant, local, state and federal health and safety regulations. Integral in ensuring the plant became OSHA VPP Stars- a voluntary OSHA program where regulations exceed standards.

Equipment Alarms Administrator: create alarms using equipment operating baselines for major plant equipment and components. Ensure designated employees and executives were continuously alerted through monitoring stations, email and smart phone communication.

Data and Content Manager: responsible for the development, improvement, and management of all administrative and IT company processes and databases in every business unit: human resources, procurement, administration, budgeting/accounting, operations and maintenance, engineering, and IT. Performed effective change management for all processes: updating, implementing and monitoring new and modified processes in manuals, training materials, and information systems.

Telecommunications Administration:Maintain/program the plant telephone and voice mail system. Implement wireless communication plans.

Event Planner: planned all onsite and offsite holiday parties, luncheons, and public relations events.

EDUCATIONFayetteville State University | Fayetteville, NCBachelor of ScienceMajor: Administrative Services ManagementMinor: Computer Science

CERTIFICATIONSLearning Tree International, NY, NY : Certified Project Manager, Certified IT Manager, Certified Business Analyst