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Transporta on Resource Guide
Need A Ride?—there are a wide variety of transporta on op ons available in Eau Claire County. Ride the bus! The City of Eau Claire operates a fixed route bus system, u lizing a fleet of 22 low‐floored, ramp‐equipped buses. The majority of the neighborhood routes operate on an hourly frequency with the more heavily traveled routes providing 30 minute service. City of Eau Claire Transit offers reduced fare bus passes for people age 65 and older and people with disabili es. Seniors (65 or older) must show proof of age or a Medicare Card to receive half‐fare. Disabled passengers must show driver their Medicare Card or Reduced‐Fare Card to receive half‐fare. Cash Tokens/Tickets Regular Fare $1.50 8/$10 Elderly/Disabled reduced fare $0.75 15/$10 Monthly Pass—unlimited rides $45 ‐‐‐‐ Elderly/Disabled reduced pass $23 ‐‐‐‐ All fares are non‐refundable. Exact fare required, drivers do not carry change. Passes, tokens and ckets may be purchased from the transit drivers or at the Eau Claire Transit office: Central Maintenance Facility, 910 Forest Street, Eau Claire WI For Reduced Fare Card, contact Eau Claire Transit at h p://www.eauclairewi.gov/transit‐home or (715) 839‐5111, y: use Relay (711). Badger Care Cards and MA Forward Cards do NOT qualify passengers for half‐fare. Not sure how to ride the bus? A tutorial is available on the Eau Claire Transit web site: www.ecbus.org or call Eau Claire Transit Office 715‐839‐5111, y: use Relay (711) for more informa on. If you are not able to use the city bus system or live outside the cites of Eau Claire or Altoona, you may qualify for the “paratransit” or “specialized” transporta on programs.
If you are not able to use the city bus system or live outside the ci es of Eau Claire and Altoona, you may qualify for the “paratransit” specialized transporta on program. The City of Eau Claire, in partnership with Eau Claire County, provides specialized transporta on services through a contract with Abby Vans, Inc. In addi on, the Center for Independent Living for Western Wisconsin, Inc. (CILWW) and Triniteam Caregivers offer volunteer driver transporta on programs in Eau Claire County. There are also a number of private van services, taxis and specialized medical transport vehicles. For a full lis ng, see “Transporta on Services” and “Taxicabs” in the yellow pages of your phone book. If you have ques ons about transporta on op ons or need assistance with paying for transporta on, please contact the Aging & Disability Resource Center at 715‐839‐4735, 1‐888‐338‐4636, y: use Relay (711), [email protected]‐claire.wi.us.
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Paratransit Transporta on Program
The City of Eau Claire and Eau Claire County contract with Abby Vans, Inc., to provide this program. The program is for people whose disabili es prevent them from using the city bus system and for adults with disabili es and people age 60+ who live in the rural areas of the county and do not have access to any transporta on service. Rides can be provided for medical, employment, shopping, social and personal business purposes. Interested individuals must complete an applica on for Paratransit Cer fica on, applica on available at:
Eau Claire Transit www.ecbus.org, or 715‐839‐5111, y: use Relay (711). Aging & Disability Resource Center of Eau Claire [email protected]‐claire.wi.us or
715‐839‐4735, 1‐888‐338‐4636, y: use Relay (711) • Center for Independent Living of Western Wisconsin, Inc., 715‐514‐4200.
Abby Vans, Inc. provides paratransit transporta on service in Eau Claire County. Paratransit service hours: 6:00 am ‐10:00 pm, Monday through Saturday Once you have completed and returned the applica on to Eau Claire Transit, it takes 21 days for the applica on to be reviewed and either approved or denied. If your applica on is denied, you will be provided with an appeals process. If your applica on is approved, you will be no fied and you can start contac ng Abby Vans, Inc., directly to request services. You need to call Abby Vans, Inc., 1‐800‐236‐8438 at least 24 hours in advance to schedule rides. Rider co‐payment is $3.00 per one‐way trip. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip. Specialized Transporta on Program The Aging & Disability Resource Center of Eau Claire County contracts with Abby Vans, Inc., to provide the Specialized Transporta on program for adults with disabili es and people age 60+ who do no have access to any transporta on service on Sunday and for trips to loca ons outside of Eau Claire County. Rides can be provided for medical, employment, shopping, social, and personal business purposes. Interested individuals must complete an Applica on for Specialized Transporta on. The Applica on for Specialized Transporta on available at: Aging & Disability Resource Center of Eau Claire County [email protected]‐claire.wi.us or 715‐839‐4735, 1‐888‐338‐4636, y: use Relay (711)
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Specialized Transportation service hours are 7:00 am to 2:00 pm on Sunday.
Trips to loca ons outside of Eau Claire County Trips Monday through Sunday may be requested, but may be limited due to program funding. You must contact Abby Vans, Inc., 1‐800‐236‐8438, at least 48 hours in advance to schedule rides. Rider co‐payment is $3.00 per one way trip for rides on Sundays. Rider co‐payment is $3.00 per one way trip plus 55¢ per mile for trips to loca ons outside of Eau Claire County. The mileage for 55¢ per mile for out of county begins at Eau Claire County line and ends at the out of county des na on. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip and $1.45 per mile for trips outside of Eau Claire County. For more informa on, contact the Aging & Disability Resource Center 715‐839‐4735, 1‐888‐338‐4636, y: use Relay (711) [email protected]‐claire.wi. The Center for Independent Living for Western Wisconsin,Inc., New Freedom Transporta on program and Triniteam Caregivers volunteer driver transport in Eau Claire County. Chippewa Valley Airport Service offers trips to the Veterans Administra on Hospital in Minnesota. Private van service, taxi and specialized medical transport vehicles.
Abby Vans, Inc. 1‐800‐236‐8438 • 715‐743‐3364 h p://abbyvans.com W5621 Todd Road, Neillsville WI 54456 Office Hours: 8:00 am – 5:00 pm, Monday ‐ Friday ▪ Paratransit & specialized transporta on ▪ First aid and CPR cer fica on required for all drivers ▪ All vehicles are licensed and inspected ▪ Non‐emergency, specialized transporta on 24 hours, 365 days a year
Center for Independent Living for Western WI, Inc. 2004 Highland Avenue, Eau Claire, WI 54701 715‐514‐4200, 1‐877‐577‐8452 www.cilww.com Office Hours: 8:00 am – 4:30 pm, Monday – Friday Center for Independent Living provides rides for elderly and people with disabili es. New Freedom Volunteer Driver Program Volunteer drivers use their own vehicle and are reimbursed for mileage by the Center for Independent Living for Western Wisconsin, Inc., to provide rides to persons who do not qualify for other transporta on programs or need transporta on to a loca on outside of Eau Claire County.
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New Freedom Volunteer Driver Program: Suggested Dona on: Round trips less than 50 miles ‐ $5.00 Round trips between 50 and 100 miles ‐ $8.00 Round trips between 101 and 150 miles (must first be approved by Center of Independent Living) ‐ $10.00 New Freedom Voucher Program For elderly or disabled, who have transporta on barriers who drive themselves or have their own drivers available. Vouchers help pay for costs of transporta on on a temporary. Par cipants must be elderly or have a disability.
Chippewa Valley Airport Service 6204 Chuck Lane, Eau Claire WI 54703 715‐830‐9400 1‐877‐811‐4211 Chippewavalleyairportservice.com Daily transporta on to Minneapolis MN airport and stop available at VA hospital. Van is not handicap assessable. One‐way prices per person to Minneapolis Airport: from Rice Lake $50; Eau Claire $36; Menomonie $33 Baldwin $30; Hudson $25.
Chippewa Valley Timebank The Chippewa Valley Timebank provides a way for community members to exchange me and services. For more informa on: www.chippewavalley mebank.org info@chippewavalley mebank.org
Eau Claire Transit 910 Forest Street, Eau Claire WI 54703 715‐839‐5111 ▪ y: use Relay (711) www.ecbus.org
Office Hours: 7:30 am – 5:00 pm, Monday ‐ Friday For more informa on visit Eau Claire Transit web site www.ecbus.org. Ride The Bus training available.
Eau Claire Bus Service 6:00 am ‐ 10:00 pm, Monday ‐ Friday, 8:00 am ‐ 6:00 pm Saturday Altoona Bus Service 6:00 am ‐ 6:00 pm, Monday ‐ Friday, 8:00 am ‐ 6:00 pm Saturday
Cash** Tokens/Tickets Regular Fare $ 1.50 8 for $10 Elderly‐Disabled *Discount $ .75 15 for $10 Monthly Pass $45.00 Elderly‐Disabled Pass $23.00
** Exact Fare is needed. For discount, show bus driver your Medicare Card or fill out applica on ‐ form available at Eau Claire Transit, www.ecbus.org (715) 839‐5111.
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Greyhound Lines Greyhound Sta on Terminal inside McDonalds 715‐874‐6966 www.greyhound.com Call to verify hours Sta on: 6 am—10 pm, Monday‐Sunday & holiday Express: 7:30 am—6 pm, Monday‐Sunday & holiday Ticke ng: 7:30 am—6 pm, Monday‐Sunday & holiday
Handi‐Li 1779 10th Street, Cumberland WI 54829 715‐822‐5077 ▪ 1‐800‐989‐7433 Office Hours: 5:30 am – 5:30 pm, Monday ‐ Friday Transporta on: 5:30 am—5:30 pm, Saturday dialysis transporta on
▪ Serves elderly, disabled, children—western WI & MN ▪ Door‐to‐door, non‐emergency, wheelchair/li ▪ Prefer 1‐2 day advance no ce ▪ First aid and CPR cer fied drivers
Jefferson Line Intercity 2100 East 26th Street, Minneapolis MN 715‐874‐6966 [email protected] Office Hours: 8:00 am—5:00 pm, Monday ‐ Friday ▪ Non‐emergency bus route ▪ Operates 7 days per week, 365 days per year ▪ Wheel chair/li /cot accessible ▪ Must purchase cket on line or by phone
Pa ents’ Express 17009 County Highway J, Chippewa Falls WI 54729 1‐866‐336‐7915 Transporta on hours: 8:00 am – 5:00 pm, Monday‐Friday. Wheelchair li , smoke free ‐ flat rate in Eau Claire
Tender Care Transport, Inc. 1592 118th Street, Chippewa Falls WI 54729 715‐835‐2435 • 1‐800‐498‐2050 www.tendercaretransport.com Monday‐Friday 5 am—7 pm, Saturday 5 am—3 pm ▪ Private pay services ▪ Call for rates ▪ Charter group tours
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Triniteam Caregivers 202 Graham Avenue, Eau Claire WI 54701 715‐836‐8106
Office Hours: 8:00 am – 4:30 pm, Monday ‐ Thursday 8:00 am ‐12:00 Noon, Friday ▪ Volunteer transporta on for adults age 60+ and adults with disabili es who are able to get in private car ▪ 2 business days no ce ▪ Transporta on priority given for medical appointments and grocery shopping
Western Dairyland, EOC 418 Wisconsin Street, Eau Claire WI 54703 715‐836‐7511, ext. 1151, 1‐800‐782‐1063, ext. 1216 www.westerndairyland.org/transporta on Wheels‐N‐Work Program can help families and individuals with transporta on through low interest loan program.
Wright Way Transport 901 25 1/2 Street, Chetek WI 54728 715‐642‐1616 [email protected] Hours: 7:30 am—6:30 pm Monday‐Friday 8:00 am—5:00 pm Saturday
A & J Mobility 2650 Prospect Drive, Eau Claire WI 54703 715‐874‐6630 ▪ 1‐877‐833‐9830 www.aandjmobility.com ▪ Vehicle modifica on ▪ Wheelchair li s and hand controls ▪ Wheelchair accessible vehicle rentals
Disabled Parking Permit Wisconsin Department of Transporta on Division of Motor Vehicles 3115 Melby Street, Eau Claire WI 54703 8:30 am—4:45 pm, Monday—Friday Wisconsin Department of Transporta on Division of Motor Vehicles 718 W. Clairemont Avenue, Eau Claire 7 am—5 pm, Tuesday & Thursday Authorized health care specialist must cer fy permanent or temporary disability for the Disable Parking Iden fica on Card.
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Transporta on related services Local taxi companies. Call for service hours and rates: A‐1 Eau Claire Taxi, 715‐379‐4257 Bella Taxi, 715‐828‐5044 Door to Door Taxi and Transporta on, 715‐514‐4550 Limo Economy Cab, 715‐835‐1413 Mr. Cab Taxi Service, 715‐271‐1000 Town & Country Taxi, 715‐563‐7272
Medical Assistance Covered Transporta on Depending on your type of Medical Assistance coverage, transporta on for medical appointments may be covered. This includes any transporta on to get to and from medical appointments as well as ambulance services in the case of an emergency. How to schedule a ride to a Medical Assistance covered appointment Call Medical Transporta on Management, Inc. (MTM, Inc.) 1‐866‐907‐1493, y: 1‐866‐288‐3133. You need to schedule a ride at least two days prior to appointment. If you do not call two days before an appointment, you may have to reschedule your appointment. If you have an urgent appointment and cannot wait two days to go to an appointment, a ride may be scheduled within three hours. If you have regularly scheduled appointments three or more mes a week, your doctor can work with MTM, Inc., to schedule your regularly reoccurring rides. For specific ques ons regarding what your Medical Assistance plan covers, contact 1‐800‐362‐3002.
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For ques ons about transporta on op ons, contact: Aging & Disability Resource Center (715) 839‐4735, 1‐888‐338‐4636, y: use Relay (711) [email protected]‐claire.wi.us