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Advanced Seminar

Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

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Page 1: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Advanced Seminar

Page 2: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Class Objectives

• Provide a understanding of spa functionality

• Key troubleshooting tips

• Hands-on electrical exercising & simulating

• Communicating with D1

• RTV, warranty

Page 3: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Agenda 9:00 Spa Controls Theory : presentation of various

controls of a D1 spa – electrical connections, differential breaker, networks.

Upper control panels and PC boards : evolution in time - D1, D11, D12, D13, D14, D15, D17, D18-CE systems

Practice : PC board hook-up under tension, use of a voltmeter, ammeter, ohmmeter

Peripheral elements : sensors, test and ohms resistance

12:00 Lunch

Page 4: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Agenda

• 13:00 Massage sequencer, power-up, electrical measures, solenoid valves and their functionality

• 14:00 Troubleshooting tips, common issues, searching for defaults, practice

• 15:00 Spa water treatment – specifics, ozonation, UltraPure system, water chemistry

• 15:30 Hands-on Skirt light LFX• 16:00 Spa shell repair : UltraLife kit ingredients :

chips, MEK, Plastic Welder Warranty conditions• Questions, Evaluation Test

Page 5: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Spa Power Requirements & Measurements

Single phase type connection

• Neutral & Line 1 = 230 VAC• Wire Requirements for 1 x 32 A : 3 x 6 mm²• Wire Requirements for 1 x 16 A : 3 x 2.5 mm²• Electrical cable with 3 conductors : Use industrial type cable : U-1000 R2V Ground (green/yellow), Neutral (blue), Phase

(black, brown or red)

Page 6: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Line 1 & Neutral = 230 V AC

Page 7: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Spa Power Requirements & Measurements

Two-phase type connection

• Neutral & Line 1 = 230 V AC• Neutral & Line 2 = 230 V AC• Wire Requirements for 2 x 16 A : 4 x 2.5 mm²• Electrical cable with 4 conductors :

Use industrial type cable : U-1000 R2V

Ground (green/yellow), Neutral (blue),

Phase 1 & 2 (black, brown or red)

Page 8: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Line 2 & Neutral = 230 V AC

Page 9: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Spa Power Requirements & Measurements

Three-phase type connection• Neutral & Line 1 = 230 V AC• Neutral & Line 2 = 230 V AC• Neutral & Line 3 = 230 V AC• Wire Requirements for 3 x 16 A : 5 x 2.5 mm²• Electrical cable with 5 conductors :

Use industrial type cable : U-1000 R2V

Ground (green/yellow), Neutral (blue),

Phase 1, 2 & 3 (black, brown or red)

Page 10: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Transformer Voltage InInput = 230 V AC

Page 11: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Output = 12 V ACSupplies digital power, 15 V DC & light

Page 12: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Output 24 V ACUsed to energize coils of Relays

Page 13: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Peripheral Power Requirements

• 230 V AC = Jet pumps & Heater

• 230 V AC = Circulation pump, Ozone Generator, Fan, Sequencer

• 12 V AC = Light or LFX

• 15 V DC = iWatch/Skirt Light

• 24 V AC = Solenoid valve

Page 14: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Spa Controls

• Micro-Controller = brains of spa

• Upper control is a means of communicating with the Micro-Controller to : - command

- acknowledge - activate

• Battery 5.5 VDC to keep data in memory

Page 15: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Spa Controls

Page 16: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating
Page 17: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Compatibility between upper control panels and PC boards

• The old Gecko system MSPA-1 required a D1-CE PC board, ref. 01710-125E, with its specific sensors for temperature & hi-limitThis PC-Board is not longer manufactured, at disposal while stocks last. It will be replaced with a D11 kit.

• Associated upper control panel : • * TSC-24, intelligent base from mid 1999

to 2001, ref. 01560-310

* TSC-25, mid-range from 1999 and up

ref. 01560-320, used on Arena

Page 18: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Upper control panels still in use

• TSC-24-D13 ref. 01580-0001 with Gecko MSPA-MP system & scrolling messages used until end of 2006 with following PC boards :

* D11-CE ref. 01710-1008E for Reflection Line

* D12-CE ref. 01710-1010E for Bay Collection• TSC-42 ref. 01560-1005 for massage

sequencer• TSC-17 ref. 01560-325 for secondary control

Page 19: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

M-Drive Upper Control

Page 20: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Present M’Drive used for Bays, Reflection Line & AFS

• UPPER CONT-IN.K961.D15-MP, last revision, new ref. 01710-1026

• associated PC board for Bays D15-CE, ref. 01710-1018E

• associated hi-limit sensor ribbon type, plug able ref. 01560-1016

• PC board for LFX spas D18-CE, ref. 01710-1020E

• PC board for non-LFX spas D17-CE, ref. 01710-1019E

Page 21: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Relays & Snubbers

MCMicro -

controller

Pump230 VAC Relay

R C

Page 22: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

MeasurementsNO

Page 23: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Proper Measurement

Page 24: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Feedback to the Microcontroller

• Temperature Probe – Tells Microcontroller to activate/deactivate the heater (also OH)

• High Limit Probe – Informs microcontroller if heater is getting too hot. Red LED

• Flow/Pressure Switch – Tells microcontroller if water is flowing through heater in a satisfactory quantity

Page 25: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Micro

Controller

Relays for pumps, heater,

ozone generator and fan

Relays for pumps,

Heater, ozone generator

& fan

Microcontroller Communication Diagram

Upper

Control

Panel

Upper

Control

Panel

Upper

control

panel

Temp. Sensor

Hi-limit sensor

Flow switch

Page 26: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Upper Control Errors/Conditions

Hard Failures• Flow open (FLO) / Flow closed (FLC)• High Limit (HL) – Temperature limit 48°C• Overheat (OH) of water 44°C

Conditions• Communication Error – Lock-Up : - - - - F• Summer Mode – Lower set temp. to 15°C• Ice Condition at 20°C in the cabinet• Fan starts at 65°C -> 60°C or with pump (1 hour)

Page 27: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Termistor on PC board (R9)Battery 5.5 VDC

Page 28: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

FLO / FLC

Page 29: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

High Limit red LED on

Page 30: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

TSC-24 Upper Control Programming

• High level programming menu Holding the Program key for 5 seconds

• Low Level Service Menu Holding both Program and Icon keys for 10 sec

• Upper Control Test Mode Hold Jets 1 key while powering up spa

• Demonstration Mode (Reminders) Jets 1 key must be held for 10 seconds

Page 31: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

• Manual System Reset

Press : Icon, Enter and then Program keys

• Invert the LCD

Press : Program key 3 times

• Programming Lock

Press : Icon, Icon and then Program keys

• Control Panel Lock

Press : Icon, Icon and Enter keys

• Unlock Press : Enter, Enter and Icon

• Stand-By Mode

Press : Icon button for 5 seconds

Page 32: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Jumpers & Settings(D15-CE) 2008 AFS with Bay pack

Page 33: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Jumpers & Settings(D15-CE) 2008 AFS/Bay

For AFS – Pumps 2 and 3, single speed• Jumper 4 – Right• Jumper 5 – Left

For AFS – No waterfall• Jumper 6 – Right• Jumper 7 – Left (Dynamic Lighting)• Jumper 8 – Left (Heater management enabled)• Starting S/N with software 3.00 Bays is 156956

Page 34: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Jumpers & SettingsD18-CE LFX Reflections &

D13-CE exclusive to ’05 Californian

1 & 2 Breaker rating3 UltraPure4 Circulation Pump5 Dynamic Lighting6 Pump # 2 installed7 Pumps 1 & 2 single speed8 Waterfall

Page 35: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Californian / Dupree• SofTouch Luminosity - custom handle

- backlit Pentair air valves

- new software : allows 3 unique lighting levels . Brilliant mode : all lights on

. Candle mode : bar top & fountain

. Fountain mode : fountain only

To change, turn light off and wait for text “light off” message to disappear

To lock color, press light button twice rapidly.

• New Liquid FX fountain - 88 watt Laing pump

- interchangeable heads for aquatic visual & audio experience

Page 36: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Dupree Bay / Californian• Same PC board as

bay series.

• Jumper 4 needs to change for 2 pump system.

• New PC board (D13) to accommodate fountain

Page 37: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Poly Planar Audio System

Possible conditions

• Stereo Screen does not light up

• Screen lights up but no sound

• One or more speakers are not playing

• How to program the Dolphin II remote

Page 38: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Check purple J+J plug behind the control and

make sure it’s connected; follow it to the main board and check power between

P40 and P55

Do you get 230 VAC ?

NO

Stereo screen does not light up after pressing power.

Get a good source of power,

try :

N – P40

L1 – P90

If you still don’t have 230 VAC,

check the incoming power to the spa, you are not getting the required

voltage.

Behind the stereo, check power on red and black

wires. Do you get 12 VDC ?

YES

Open the power supply and check

the fuse; if bad replace it. Do you get 12 VDC now ?

NO

NOYES

Check both inline fuses on the stereo

(red and yellow wires); if bad

replace them. Does the screen light up

now ?

NO

YES

Does it play now ? YES Problem solved

NO

Refer to screen lights up,

but no sound.

Replace Stereo head

unit.

Replace power supplyIf the stereo is equipped

with an IMR-200 Module, with power off, remove it and then reset the power, does the screen light up

now ?

NO YES

Page 39: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Stereo screen lights up but no sound comes out.

Scan for a good radio station or put a CD that you know is good.

Put the volume at level 15.

Balance and fade at center or zero and check 12 pin harness for loose connections. Does the stereo play

now ?

If the stereo is equipped with an IMR-200 Module, with power off, remove it and then reset the power.

Does the stereo play now?NO

NO

Replace Stereo head

unit.

YES

Replace IMR-200 Module, reset power.

Does it play now ?

YES

If all speakers play good, problem solved; if not refer to : one or more speakers are not

playing.

YES

NO

Replace IMR-200 and

Stereo head unit at the same time.

Page 40: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

One or more speakers are not playing

A pair of

speakers

One speaker (right or left

channel)

Remove, and disconnect the bad speaker and test a new one. Does it play now?

To find out if the speaker is good, check ohms on green and yellow wire, you should hear a beep or read 4 to 6 ohms. Subwoofer 3+ - .

YES

NO

Check for cut speaker wires or pulled pins on the

connections, repair any problems. Does

it play now?

YES

Solved

Replace the

speaker.

NO

Send a new speaker wire from your new speaker to the 12 pin harness and test by connecting

it on the pair of gray or white wires,depending where it is coming from. Does it play

now?

YES

NO Your are on your own!!

I mean call us for help

Tuck in the new wire thru the skirt

If the stereo is equipped with an IMR-200 Module, with power off remove it

and then reset the power, does that channel plays

now ?

YES

NO

Remove both speakers and

test a new one. Does it

play ?

YESReplace

both speakers.

Replace stereo head unit. Do the speakers play now ?

Test a new stereo head unit, Does it play now ? YES

Replace IMR-200 Module

NO

NO

Test a new 12 pin harness. Does it

play now ?YES

Replace 12 pin

harness

NO

Page 41: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

How to program the Dolphin II remote

SPA Poly Planar stereo

Aiming at the top side control or I-watch, press on the remote

SPA button, then at a function, (jets, light, etc) does it activate ?

YES

YES

YESAlready

programmed

Pointing at the Stereo, press on RCVR, then power; does it turn

on ? (try also CD button)

NO

Press SPA button (Led will blink once)

Press and hold Setup (Led will blink twice)

Enter 1842 on the key pad.

Aim at the top side and test again.

Does it activate ?

Solved

NO

Try again, replace batteries if it does not solve the problem. You might have an older Dolphin remote or a

loose connection on the TSC harness at P8.

@home spas are not remote capable.

NO

Press RCVR button (Led will blink once)

Press and hold Setup (Led will blink twice)

Enter 1914 on the key pad.

Aim at the top side and test again.

Does it activate ?

Also try 1843.

0101 for In-tune head unit.

YES

NO

Try again, replace batteries if it does not solve the problem you might have an older Dolphin remote.

Make sure this spa is equipped with an IMR-200 to be able to use the speakers as an infra-

red receiver.

Page 42: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Magnetic switches – Bays only

• Magnetic switch board having 2 green LED’s, which must be lit

• SARB and LOTB having 4 magnetic buttons to activate Lighting (top button) and Pump 3 (lower button)

• Dupree Bay having 4 buttons to activate Lighting and both Pumps 1 & 2

• Amoré Bay has 6 buttons : Light or Fountain (top), Pump 3 or Pumps 1 & 2

Page 43: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Massage Sequencer

• Power input 230V• Fuse (3.15A)• Transformer 230V / 24 V• PC board DJS-2-D12

ref. 01710-1200• Jumper settings for 2

sequencers• Solenoids and valves• Light & Jet buttons

interface with PC board• Sequence buttons

Page 44: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating
Page 45: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating
Page 46: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Common Issues• Circulation Pump Cleaning• Sta-Rite Pump Seals & Volutes • Solenoids & Valves• Flow & Pressure Switches• Check Valves – pop check / ozone check• Heaters- Amp check – Insulation check• Differential – Current to trip = 30 mA• Jets• LFX and skirt lighting

Page 47: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Technical news• The new E 10 circulation pump• The new plumbing on the AFS• The most important problem last year:

M-Drive: this problem is solved with the revision D 15.PC-Board D15 on Bays: 152300 to 156942, the orginal PC-board contains a software error, the problem is then a OH Message, with or without a effective overheating.

Page 48: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Water Chemistry

• Ozone Generator

• Vision cartridge

• Chemicals

• Chemistry Damage

Page 49: Advanced Seminar. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating

Working with D1• Technical Service Dept.

- Have S/N

- Pictures

• Warranty Dept.

- Parts Returns

- How / When to return parts