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ServiceQueen Mary, University of London

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Advice and Counselling Service

• Confidential• Free• Personal, emotional, financial, legal or welfare issues • Ground floor, Geography Building, Mile End campus• 020 7882 8717• www.welfare.qmul.ac.uk

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Counselling

EmotionalPersonal Psychological

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Counselling

• Relationship problems• Difficult decisions• Depression• Anxiety• Academic / Research stress• Family Problems• Enduring mental health problems and

crises

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Counselling

• One to one counselling – usually 4-6 sessions

• Group Therapy• Can offer tailored support for PhD

students if required• Workshops/Groups e.g. Social and

Academic anxiety• Cognitive Behavioural Therapy

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Welfare Advice

WelfareFinancial Legal

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Welfare Advice

• Managing your money• Applying for Hardship Funds • Fee status and fee problems• Dealing with debt• Issues relating to interruption of study • Welfare benefits advice• Immigration Law (authorised by UK government to provide immigration advice at QM)• International Student issues• Council Tax exemptions

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Welfare Advice

• Pre-entry advice e.g. immigration, funding • One to one advice sessions, 30 mins, number of sessions as required• Advocacy and representation service• Formal appeals or tribunals e.g. council tax, welfare benefits, entry clearance, Tier 4 immigration

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Service Information

• Self referral

• Confidential

• Frontline information officers

• Information and self help materialswww.welfare.qmul.ac.uk

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Contact us…

• Drop in sessions every weekday during main College term time at 2pm – register from 1.30pm, first come first served

• Bookable appointments • Telephone appointments (welfare advice) –

useful if difficult to come in person• Email enquiries via website• www.welfare.qmul.ac.uk• 020 7882 8717• Ground floor, Geography building, Mile End

campus

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Where to find Advice and Counselling Service – Mile End campus

Francis Bancroft

Advice and Counselling

Queens’ Building

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Stay up-to-date…

@QMUL_ACS

facebook.com/QMACSwww.welfare.qmul.ac.uk