A&E Social Media Tutorial

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    SAMPLE POWERPOINT PRESENTATION

    SOCIAL MEDIA IMMERSION

    February 16, 2011

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    Social Media Immersion

    Twittorial

    Why Twitter?

    Communicating On Twitter

    Best Practices & Case Studies

    Social Media Update Facebook

    Geo-Social Check-in Sites

    Social TV Sites

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    Why Twitter?

    Over 175,000,000 registered users

    370,000 new users a day 200,000,000 unique visitors per month

    100,000,000 tweets created each day

    9th most visited website in the United States

    Source: Twitter, December 2010

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    Why Twitter?

    Twitters unique

    characteristics are beingleveraged by many televisionnetworks to bolster tune-in

    Twitter is popular among TVviewers as a way to be socialwhile watching

    RSS Feed Advertising

    Newsletter Social

    Network

    PR ToolMicroblog

    Twitter is all of these things inone!

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    Twitter Is

    Quick to write

    Quick to read Public (but can also be private)

    Mobile-friendly

    Opt-in

    Accessible from anywhere

    Real time water cooler talk A quick way to share information

    A tool to gather market intelligence & insights

    A way to build relationships with potential consumers

    A way to moderate and take part in a conversation that is

    already going on about your brand.

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    The Twitter User

    Female Skew (55% Female/ 45% Male)

    69% Caucasian African Americans highest index

    45% ages 18-34

    47% have kids ages 0-17

    30% have an income of $100K+

    46% have a college degree

    Source: Quantcast, May

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    How do people use Twitter?

    27% of Twitter users log-indaily

    24% of Twitter users log-inseveral times a day

    52% of Twitter users post anupdate everyday

    What users do and how often they use

    it

    Laz Alonso's Twitter

    Page

    Source: Pew Internet & American Life Project, 8% of online Americans use Twitter Dec 9, 2010

    http://twitter.com/http://twitter.com/http://twitter.com/http://twitter.com/
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    Communicating on Twitter

    Tweet

    A message under 140 characters, which may include hashtags andassets

    Re-Tweeting (RT)A quick and easy way to share another persons tweet to your own

    followers

    @ReplyUsed when responding to another users tweet.

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    Communicating on Twitter

    TwitPics & TwitVids

    TwitPic & TwitVids are just two services that work seamlessly with Twitter to uploadimages & videos and append them to tweets. Image assets are displayed in the secondpane.

    Other services include Plixi, Vimeo, Flickr, YFrog & YouTube

    Hashtags & Trending Topics

    Hashtags indicate the theme of a tweet, and are used as search keywords.

    Twitter's Trending Topics are topics that are immediately popular. They catch the hottestemerging trends and topics of discussion on Twitter that are the most interesting.

    During the Beyond Scared Straight premiere 4 termsassociated with the show trended organically on Twitter

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    How to Market Using TwitterOrganic (Free) Opportunities

    Promotions & Sweepstakes

    In social media where content is king, promotions, sweepstakes and specialdeals are par for the course

    ReTweet contests are viral, low-cost, engaging and quick to set up

    Since there are some legal concerns with activating a sweepstakes we arecurrently working through them to hopefully launch a Twitter contest thisyear.

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    Promoted

    TrendsAllows advertisers to insert

    their own terms into theTrending Topics that

    appear on the Twitterhomepage and users'

    login pages.

    Allows brands to drivemass reach and awareness

    about a movie/showpremiere,

    products, or events thatmaximize exposure and

    generate additionalconversations.

    Promoted

    AccountsA part of the

    Suggestions for Yousection of ones Twitterhandle, which suggest

    accounts that people dontcurrently follow and may

    find interesting

    Allows brands to buildyour Twitter following

    based on relevancethrough an Interest

    Match or WiderInterests.

    Promoted

    TweetsContextually-relevant ads

    delivered at the top ofuser's Twitter search

    results

    Allows brands to breakthrough the Twitter

    clutter and driveconversation around thebrand and its relevant

    keywords

    How to Market Using TwitterPaid Opportunities

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    Why Twitter Matters for A&E ?

    Twitter followers are consumers and opinion leaders:

    Are you more likelyto consume sincebecoming a follower/fan?

    Are you more likelyto recommendsince becoming afollower/fan?

    Source: Twitter, December 2010

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    Why Twitter Users Follow Brands

    To get updates on future products

    To stay informed about the activities of acompany

    To receive discounts and promotions

    To get updates on upcoming sales

    To get a "freebie" (e.g., free samples, coupon)

    For fun or entertainmentTo get access to exclusive content

    To learn more about the company

    To show my support for the company to others

    To interact (e.g., share ideas, provide feedback)

    For education about company topics

    Someone recommended it to me

    So the company could send me a direct message

    Source: Twitter, December 2010

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    Twitter Best Practices Summary

    Share content on Twitter which your followers can then share with

    their followers Listen to theconversations that are happening about your brand

    and in your industry

    Ask what your audience wants to gain insights on how they think

    Respond to your followers by retweeting & replying to them

    Reward loyal fans through tweet updates about special o!ers,

    discounts and deals Be Fun by keeping tweets friendly, fun and casual in tone

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    Case StudiesFX | Its Always Sunny in Philadelphia

    The cast of Its Always Sunny In Philadelphia live tweetsduring the episode. Their website shows a mosaic ofTwitter users messaging @sunnyfx, as well as a Twitter

    aggregator.

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    Case StudiesBravo | @Bravotv

    Playing up brand personality and personalization

    Show commentary

    Shameless celebrity name dropping &commentary from Andy Cohen

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    Cool Stu!on TwitterNBC | Community Twittersode

    A custom "Twittersode," a scene acted out on Twitter feeds in 140 characters or less andcentered around the show's characters with the show producers. The scene was composedof 80 tweets and debuted at 7 p.m. EDT, an hour before the premiere. Celebrities promotedthe Twittersode and drove tune-in and online buzz. As a result, hashtag #nbccommunity

    became a trending topic in 10 US cities.

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    Social Media Update

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    Did you know?

    Nearly 9 out of 10 people visit a socialnetwork site of some kind

    Source: Comscore White Paper 2010

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    Obsessed with Facebook

    48% of 18- to 34-year-olds

    check!Facebook as soon asthey wake up

    Source: Obsessed with Facebook [Infographic] http://mashable.com/2011/01/12/obsessed-with-facebook-infographic/#

    There are 206.2 Million

    Internet Users in the US.

    71% of them are on

    Facebook

    About 28% check Facebook on

    their smart phones before

    getting out of bed

    There are 10 million

    comments posted on

    Facebook every 20 minutes thats 500,000 comments

    per minute

    57% of people talk topeople more online

    than they do in real life.

    1 out of 13

    people on

    Earth are on

    Facebook

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    The Next Social Networking Trend

    MOCIAL (mobile social) is media/environments which

    allow for a two-way conversation and sharing throughyour mobile device. This doesnt include phone calls andtexting.

    Two highly visible type of mocial environments are Geo-Social (location based) and Social TV

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    Geo Social

    Location-based social networks (LBSNs) o!er marketers

    the promise of immediate and relevant marketing byconnecting people and nearby points of sale with geo-targeted media, including discounts, coupons and real-world rewards

    Networks include Foursquare, Gowalla, SCVNGR & Loopt

    Popularity Facebook Places/Deals: Potential user base of 500+ million

    Foursquare: 5.5 million, with month-on-month growth of30%

    Loopt: 4 million

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    Social TV

    60% of TV viewers use the internet & TV simultaneously

    Social TV allows for networks to connect with their audiencePeople love to share what they watch

    Social TV gives the audience an opportunity to not only interact with otherenthusiastic fans but earn rewards for checking in to their favorite

    shows.

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    Social TV

    The main players in the space have been released within the past sixmonths: GetGlue, Miso, Philo, Tunerfish

    GetGlue is the largest with 900,000 registered users

    Its cheap, engaging & reaches highly qualified enthusiasts

    The space is scaling quickly and allows for tune in advertisers toconnect with their audiences in a cost e"cient & engagingmanner

    Source: Get Glue Hits 12M Rankings & 900K Users in January http://blog.adaptiveblue.com/?p=6270#

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    Social TV Partnerships

    Source: http://www.adweek.com/aw/content_display/news/digital/

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    2008 A&E Television Networks. All rights reserved.