Rethinking Assets

CIH SW Conference 2014

Affordable Housing - 2015 and beyond

Presented by:

Stephen Lodge

Director of Assets and Development

Guinness Hermitage July 2014

Rethinking Assets

CIH SW Conference 2014

Background

• Guinness Partnership

– 60,000 homes across England

– Care services to 10,000 customers

– More than 2,500 employees

• Guinness Hermitage

– Around 15,000 homes in the South and West of England

– 300 employees

Rethinking Assets

CIH SW Conference 2014

Where we operate

Guinness Partnership

Guinness Hermitage

Rethinking Assets

CIH SW Conference 2014

Delivering new homes

Rethinking Assets

CIH SW Conference 2014

Rethinking Assets

CIH SW Conference 2014

Partnership Priorities

– Focusing on the customer – housing and care

– Growing and diversifying

– Making best use of our assets

– Developing our people

– Exploiting new technology

Rethinking Assets

CIH SW Conference 2014

Supporting our customers

• Our customers are changing

• Linking housing with care

• Refocusing the relationship – and resources

• Tenancy sustainment - Access to work, Affordable

warmth, Financial inclusion, Tenancy support

Rethinking Assets

CIH SW Conference 2014

Supporting our customers

• Aspire Awards

• Catch 25

• Active Plus (Redruth / Plymouth)

• Affordable warmth customer training

Rethinking Assets

CIH SW Conference 2014

The Future……….?

• Further welfare reforms

• Different markets and customers

• Blurring and convergence of tenures

• Sector consolidation

• Strong values and mission win through